Was here at the end of April 2012. My wife was at a conference and I spent the days bumbing around Chicago. This hotel is in a great location. Easy walk to the river and Mililinium Park and is in the heart of Michigan Ave. We were on the 40th floor and had a corner room. It was slightly larger... More

I stayed here for a conference this week. I was incredibly impressed with the friendliness and capability of the staff. In addition, the conference facilities were easy to navigate and clean. The prime location made it perfect for enjoying some shopping, nightlife and sights on Michigan Ave. The only drawback for me is that the guest rooms seem a bit... More

We recently stayed here during the same weekend as the NATO conference. Check-in was quick and easy and we asked for a small fridge for our medication which was brought up immediately. We also called down and asked for more coffee condiments which were also brought up within 20 minutes. The hotel is well-kept and clean, the rooms are decent... More

I am a Ritz Cartlon/Marriott Rewards Elite member, and needless to say I have traveled to my fair share of Marriott chains. I have never come across one location as bipolar as this one! I say this because of the dual nature of the hotel. The lobby is exquisite! A lot of money has obviously been spent on renovations/touch-ups/upgrades etc.... More

Stayed at this hotel this week. Excellent check in service, incredible location and no complaints. The room was comfortable....standard Marriott bed. The bathroom is a little small but updated nicely. I will stay here again. More

Went during spring break in april stayed two night with my children we all had a great time. Loved being able to take them downstairs to get a bite to eat and not have to leave to hotel grounds. We will be back again soon =) More

Perfect location for just about any kind of trip you want to take to downtown Chicago. The staff is over the top friendly and helpful. My cell phone wasn't charging, and the concierge spent several minutes with me (and several different chargers) trying to find one that would work. Ordered room service several times and it was always delicious, prompt... More

This hotel is typical of why I've started to avoid Marriott hotels. I wasn't expecting the Ritz, but this place is pretty shabby. First, the good -- The Lobby is quite nice, as is the bar and restaurant. It looks like they've spent some money there recently. The rooms however are dingy, not particularly clean, and are your typical cheesy... More

Stayed at the Marriott back in February. The lobby was very nice and was able to check in around 12:30p coming straight from the airport. The staff was very friendly and helpful. The room itself was very nice and clean. Only down side was the size of the bathroom but worked out just fine. The location of the hotel was... More