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All 169 Chicago hotels

Chicago Marriott Downtown Magnificent Mile

3.5 of 5 Hotel   |   540 N Michigan Ave., Chicago, IL 60611 (Near North Side)
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Ranked #101 of 169 Hotels in Chicago
A recent review
5 of 5 stars reviewed 6 days ago
Clare M Gilbert, Arizona
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1,483 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Southern Illinois
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We recently stayed at this hotel for a conference. The room was extremely small. We had to wait to walk between the bed and the tv. the phone service was almost non-existent. You had to plan your phone calls in areas that had service. There were signs up that they were sorry for the construction but they were trying to... More

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Seattle
Contributor
18 reviews 18 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Cottage cheese ceilings and horribly appointed bathrooms are just the tip of the ice berg. You get the sense you've traveled back in time as you walk down the hall to your room. The furnishings are newer and the foam bed comfy but the bones of this property are seriously dated. If I wasn't elite I'd probably opt to stay... More

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Paul C, We appreciate you sharing your experience with us following your recent stay. You are a valued guest; everything we do is aimed at providing you with an exceptional experience. Your comments have been shared with department leaders which will allow us to identify ways in which we can move forward and continue to improve our guests experience.... More

Gilbert, Arizona
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed on the 40th floor and loved the city view. We got to see the sunset behind the city 2 out of the 3 nights we were there and it was breathtaking. The bell service and front desk were welcoming and accommodating. Starbucks in the lobby was great as well. Chadwick at the front desk gave us friendly information... More

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Montreal, Canada
Top Contributor
94 reviews 94 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A good Marriott hotel in need oof some TLC, both in terms of common areas as well as rooms. Bare-bones lobby services and tired looking eating areas. Rooms are OK, bathrooms are small, my toilet took about 20 seconds to flush, holding down the flush handle or else it would not work. City views not great but I hear Lake... More

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Vancouver, Washington
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were able to get a room at the Marriott with our points, but I still really enjoyed our stay and would have been happy to pay to stay here. After reading some of the reviews below, I was pleasantly surprised by the cleanliness and spaciousness of the room and the experience in the concierge lounge. Perhaps it's more suited... More

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Denver
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

All employees that I dealt with were courteous and helpful. From check-in, the concierge, house services, valet and bellmen, all were helpful and responsive to my request, and offered suggestions to help make my stay enjoyable. I could not rate the hotel higher because the rooms were older and of average accouterments. The location is central to downtown and close... More

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La Canada Flintridge, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

While visiting my daughter in Chicago, we stayed at the Marriott downtown. The hotel had a great location. It is very near all the famous shopping and restaurants. The hotel room had a great view of the city! My only complaint is that the room was on the small size and the bathroom was tiny!

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Chicago
Top Contributor
104 reviews 104 reviews
90 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 'go to' hotel in Chicago. Yes, I live in the Chicago area, but sometimes I need to stay in the heart of the city. When I do, this is where I stay. PROS: Fabulous walk-to-everything location Starbucks in the lobby Great lobby bar - wonderful for television watching and people watching Nice breakfast buffet in the morning... More

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Dubuque, Iowa
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stay here every two years for a trade show at McCormick Place. The property is huge and for this bi-annual show of over 100,000 people not only this hotel but every property is jam packed for the whole week. The rooms are small and although I was above the 30th floor the street traffic was awful. At the busy... More

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Nicolas Z, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Mark G, We appreciate you sharing your experience with us following your recent stay. You are a valued guest; everything we do is aimed at providing you with an exceptional experience. Your comments regarding the noise and elevator traffic have been shared with department leaders which will allow us to identify ways in which we can move forward and... More

Calgary, Canada
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

For my first visit to Chicago ever, I had high expectations. My first impression when I checked in to the Chicago Marriott was impressive. Upon check in, friends of mine had prearranged with the Hotel, a surprise delivery of Champagne & flowers for my Birthday Celebration. I had an Elite Membership, and had asked for a free upgrade upon check... More

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Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 N Michigan Ave., Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Downtown Magnificent Mile 3.5*
Number of rooms: 1198
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott

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