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All 169 Chicago hotels

Chicago Marriott Downtown Magnificent Mile

3.5 of 5 Hotel   |   540 N Michigan Ave., Chicago, IL 60611 (Near North Side)
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Ranked #103 of 169 hotels in Chicago
A recent review
3 of 5 stars reviewed yesterday
STE067 Detroit, Michigan, United States
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1,424 people have reviewed this hotel

Traveler rating
    325
    599
    338
    108
    54
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246
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
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English first
Detroit, Michigan, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Marriott is in a great location. Sits in the middle of the magnificent mile. Short walk to almost everything. But its lacking the Marriott quality in the rooms/bathrooms. The hotel is very clean and lobby is great place for gathering. Rooms are clean, comfortable, and small. The bathroom is very small with slow sink drain. I had to hold the... More

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Palatine, Illinois
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Although some areas have recently been remodeled, this hotel needs a major overhaul. When you think of Marriott, you think luxury and superior customer service which you will not find here. Pros 1. Location - In the heart of Mag mile Cons 1. Lobby - was just remodeled but is an open concept including to outside doors. Very awkward 2.... More

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Avon, ohio
Top Contributor
55 reviews 55 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for 3 days for a business trip. I usually receive a room with a king size bed since I stay alone, but this time I received a room with 2 queen size beds. I didn't mind not having the king size bed, but it would have been nice. Location: Perfect. Right on the corner of... More

Was this review helpful? Yes 1
Chino Hills, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I'd like to start off by saying that I have stayed enough nights at Marriott's over the years to earn the lifetime Platinum Elite status. I'll start by saying my room was worn out. The room and bathroom appeared like they have not been updated in a long time. The furniture and fixtures looked like they were old and worn.... More

Was this review helpful? Yes 1
Carmella G, Senior Executive Assistant at Chicago Marriott Downtown Magnificent Mile, responded to this review

We appreciate your time in sharing your recent experience with us. You're a valued guest, we take great pride in providing our guests with an exceptional experience. Your feedback has been passed along to the team to continue to work on improving the guest experience. We look forward to welcoming you back again and the opportunity to Host You Brilliantly. More

Bronx, New York
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I stayed 2 nights for a business meeting on the weekend. When I checked in I was advised that the elite lounge is closed from Friday morning until Sunday night meeting I would have no access to the lounge during my entire stay. When I asked why they are closed on the weekends I was told because they have too... More

Was this review helpful? Yes
Carmella G, Senior Executive Assistant at Chicago Marriott Downtown Magnificent Mile, responded to this review

We appreciate your time in sharing your experience with us. Our priority is to provide an exceptional experience. Your comments have been passed along to the team and help us to identify how to continue to improve our guests experience. We look forward to welcoming you back again and the opportunity to Host You Brilliantly. More

San Juan, Puerto Rico
Top Contributor
80 reviews 80 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The check-in was very pleasant and fast. The luggage delivery was efficient. The rooms have very comfortable beds, flat screen TV, Coffee Maker and Wi-Fi. There is no mini-bar. The room furniture is a bit dated and the bathrooms are maybe what you would expect to be the standard on a 2-3 star american hotel. The hotel location is outstanding... More

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Janice M, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Thank you for taking the time to forward your comments regarding your recent experience. It was our pleasure to welcome you. We were delighted to know you enjoyed your stay, the location and found the Hosts of the hotel welcoming and hospitable. Your comments regarding the guest room help us to identify how we can continue to improve our guest... More

Newport, Michigan
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am late in posting this review, but I wanted to take a few minutes to write one because this was one of my favorite hotels that I have stayed at! We stayed in February for a long weekend. The location was great - right downtown; the lobby was fantastic - beautiful and classy; the room was large and impeccably... More

Was this review helpful? Yes 2
Healdsburg, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Attentive Front Desk and got me into my room quickly. Nice rooms with standard amenities. Very comfortable beds. Perfect location. Hotel restaurant menu looked tasty but ventured out on the town instead. Lobby bar had good energy and attentive service, pricey but as to be expected in hotel. It was easy to find great food with in walking distance from... More

Was this review helpful? Yes 1
West Chester, Pennsylvania
Contributor
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

this is my second stay in the last six months at this particular marriott ( and will be staying again next week to so all in all it is pretty good). it is what you need/expect when staying for business. great location, friendly staff, clean (but older feeling) rooms, comfortable bed and Starbucks, restaurant and a bar on site. now... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Lobby rocks and a great place to watch a game or a quick meal. The folks working the are awesome to a person we encountered. Bell desk guy were guessing whose shopping bag was whose. People greeted us in passing. Very nice overall. Location is prime though entry sucks. Valet with I/O is currently $61. Are you kidding!!! Can self... More

Was this review helpful? Yes 1
Janice M, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Thank you for taking the time to forward your comments regarding your recent experience. It was our pleasure to welcome you. We were delighted to know you enjoyed your stay, the location and found the Hosts of the hotel welcoming and hospitable. Your comments regarding the guest room help us to identify how we can continue to improve our guest... More

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Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 N Michigan Ave., Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Chicago Marriott Downtown Magnificent Mile 3.5*
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#78 Family Hotel in Chicago #90 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Encounter a renowned Chicago hotel combining the epitome of luxury and convenience at the Marriott Downtown Chicago Magnificent Mile Hotel, a Windy City landmark on Michigan Avenue's Magnificent Mile. Situated amongst world-class shopping and dining, this Chicago, Illinois hotel is in walking distance of top attractions, including Navy Pier, American Girl Place, Shedd Aquarium, Millennium Park, Theater and Museum Districts. ... more   less 
Number of rooms
1198

Questions & Answers

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1 question
12 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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