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Chicago Marriott Downtown Magnificent Mile

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540 N Michigan Ave., Chicago, IL 60611
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Chicago Marriott Downtown Magnificent Mile
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Chicago Marriott Downtown Magnificent Mile
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1,706 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clermont, FL
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel for six nights from April 14, 2105, through April 20, 2015, while attending the annual meeting of my professional educational research association. I was really pleased with my guest room, hotel dining facility, and location in proximity to my meeting functions and other dining facilities. I highly recommend this property for anyone who has reason... More 

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Amman, Jordan
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It's been a while since I have written a review of this hotel. I like to alternate whenever in Chicago, Renaissance on Wacker, JW Marriott and The Magnificent. Reception was as always, pleasant and friendly. My room was on the 44th floor (4437). Loved it, different theme and decoration......not sure if they have renovated.......but loved it. Location is a dream.... More 

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Seattle
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I was able to stay here for a recent conference. Hotel and room were gorgeous and the conference rate was exceptional for a downtown Chicago hotel. Great ambiance, wonderful bar, food 24 hours in their store that seven all kinds of yummy stuff as take out. Lots of stuff around. Eataly is less than a block away and that was... More 

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Madison, Wisconsin
Top Contributor
133 reviews 133 reviews
55 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have stayed here before, but it's been a while. It was very disappointing. My room was very dated and in need of an upgrade - and it was dirty. The windows are so old they must have had broken seals because they were dirty and scuzzy. And I was shocked to find that a downtown hotel in Chicago has... More 

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Carmella G, Guest Relations Liaison at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Wj2011 ~ We appreicate you taking the time to forward your comments regarding your recent stay. Our priority is the guest and our focus is to ensure we provide and exceptional experience. Your feedback has been passed along to applicable hotel leaders to esure we continue to move forward and improve the guest experience. We look forward to welcoming... More 

Millbury, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

So I had a kind of disturbing experience at this hotel recently. Recently I was here attending a academic conference hosted at the hotel. At the end of the conference I was waiting around for my wife to pick me up. It was raining heavily outside and I was walking back and forth not certain when my wife would pick... More 

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Southern NJ
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have to say the location of the hotel, the staff and most everything was great. But in the spring or fall some hotels will not allow guests to control the temperature. So for the huge rates you pay for a downtown location you can count on freezing or sweating to death in the spring or fall. Not acceptable. The... More 

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear jacagirl29, We truly appreciate you taking the time to review your stay! I can certainly understand your expectations as a frequent Marriott traveler who has grown accustom to the wonderful experiences that Marriott has to offer. I want you to be aware that the comments provided regarding your overall perception of our guest room and the hotel’s condition has... More 

United States
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just to make it clear -- there is apparently no "room service". I had a long day and needed sustenance, but what I got was what I ordered, in a bag, wrapped in hard plastic. No signature required. Like a take out order. That was OK (I was HUNGRY!), but it was not "room service". Now I get it, and... More 

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Cheryl Y, We appreicate you taking the time to forward your comments regarding your recent stay. Our priority is the guest and our focus is to ensure we provide and exceptional experience. Your feedback has been passed along to applicable hotel leaders to esure we continue to move forward and improve the guest experience. We look forward to welcoming... More 

Contributor
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I recently stayed here with my daughter while we explored Chicago. The hotel was well situated on the Magnificent Mile not far from the river. However I was somewhat disappointed in the room which looked worn and in need of updating. The bathroom was small and there was nothing special about the view out of our window. The staff was... More 

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear 114lucieb, We appreicate you taking the time to forward your comments regarding your recent stay. Our priority is the guest and our focus is to ensure we provide and exceptional experience. Your feedback has been passed along to applicable hotel leaders to esure we continue to move forward and improve the guest experience. We look forward to welcoming you... More 

Wyoming
Top Contributor
65 reviews 65 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I gave the hotel 3 stars because the staff was great, service in the bar was wonderful. Easy check-in and out. But the hotel is really showing it's age. The bathrooms need total remodels. Beds are nice, but the window/sliding doors don't shut all the way so there is lots of street noise. Housekeeping staff was great with what they... More 

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear WyCyberGuy, We appreicate you taking the time to forward your comments regarding your recent stay. Our priority is the guest and our focus is to ensure we provide and exceptional experience. Your feedback has been passed along to applicable hotel leaders to esure we continue to move forward and improve the guest experience. We look forward to welcoming you... More 

Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a very customer-service, friendly hotel from start to finish. I arrived early of the day of my reservation and they let me have a room right away, unlike some hotels that insist you wait until afternoon, etc. They are very helpful and responsive to questions and I mean everyone from doormen to check in staff to waitresses in... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.

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