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Chicago Marriott Downtown Magnificent Mile

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540 N Michigan Ave., Chicago, IL 60611
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Chicago Marriott Downtown Magnificent Mile
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Chicago Marriott Downtown Magnificent Mile
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1,727 reviews from our community

Traveler rating
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    405
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Delaware
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great hotel with all the amenities you would expect... Close to everything you u need while in town for business or pleasure. The only knock I have is the gym which could use a little more equipment and the pool is not adequate for doing laps. No big deal, the staff was friendly and the hotel was clean. Overall great... More 

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Utica, New York
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for a little under a week for a conference. Overall it was a disappointment. Even some of the basics that most hotels have, they did not - for example a fridge is present at even at a place like the Holiday Inn Express, which is much less expensive. This hotel does not even provide robes... More 

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Travelers are raving about these Chicago hotels

Monterrey, Mexico
Top Contributor
169 reviews 169 reviews
34 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have no idean when it was built, but if surely needs a make over. The lobby is crowded and noisy, probably due to its low ceiling. In the guest floors the corridors are very narrow. The rooms are spacious, but not the bathrooms; for example, it´s impossible for a gentleman to shave while a lady drys her hair. Furniture... More 

Was this review helpful? Yes
Carmella G, Guest Relations Liaison at Chicago Marriott Downtown Magnificent Mile, responded to this review

Thank you for sharing your feedback following your recent stay. Your feedback allows us the opportunity to take actions steps moving forward to ensure we continue to improve the guest experience. We look forward to welcoming you back again and the opportunity to ensure we Host You Brillianlty. C. Gattuso Guest Relations Liaison More 

Columbia, SC
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This was a very nice hotel. But disappointed in the room service choices. I was not feeling well so I decided I was not going to eat out, I would just order room service. disappointed that they did not have a nice restaurant to order your room service from. basically you order room service and they will walk over to... More 

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Carmella G, Guest Relations Liaison at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Natalie O ~ Thank you for sharing your feedback with us following your recent stay. We were sorry to learn you were not feeling well during your stay and would have been more than happy to have our team of Chef's prepare something special for you. Our Culinarians and Director of Restaurants are in the process of taking actions... More 

Denver, Colorado
Top Contributor
81 reviews 81 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I was here for a working conference. I thought I lucked out when I was told I was put on a floor that had been recently been redone. Well, it had been redone but was missing a few things. Like a dresser, a closet door and any artwork on the walls. The walls were all white. Nothing at all on... More 

Was this review helpful? Yes 1
Carmella G, Guest Relations Liaison at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Dansocal, Thank you for forwarding your feedback following your recent stay. Our entire hotel team is here to assist you during your stay, to ensure your stay is exemplary. Your comments have been forwarded to applicable hotel leaders allowing us the opportunity to continue to move forward in assuring our guests remain our priority. Various action steps are currently... More 

Scottsdale, Arizona
Top Contributor
75 reviews 75 reviews
30 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for two nights to attend a business meeting in the area. This would not be a hotel I would choose for a place to stay for fun. The weather was unseasonably cool for May and the hotel had already shut off the hotel heat. Our room was a chilly 60 something degree. All the hotel could do was... More 

Was this review helpful? Yes
Carmella G, Guest Relations Liaison at Chicago Marriott Downtown Magnificent Mile, responded to this review

Thank you for sharing your feedback regaridng your recent stay with us. Your comments have been forwarded to applicable department leaders to ensure we continue to focus on improving the guest experience. Various action steps have been taken keeping the guest experience first and foremost. We look forward to welcoming you back and Hosting You Brilliantly. C. Gattuso Guest Relations... More 

Washington, DC
Top Contributor
108 reviews 108 reviews
35 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed for one night this trip. i think i have stayed in this hotel three or four times. This is a very large, busy hotel. Staff are excellent across the board - from outside taxi / direction help, to front desk and housekeeping. The room, which i'm sure gets a ton of use, is somewhat worn but nothing shabby... More 

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USA
Top Contributor
66 reviews 66 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent service and staff at this hotel from the time you arrive until the time you leave. As many reviews have stated, the rooms are a bit dated but the location, wonderful staff and views make up for it. Windows also need a good washing. Real dirty windows obstructed beautiful views from this property. The lobby bar area is a... More 

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Houston, Texas
Senior Contributor
48 reviews 48 reviews
47 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I'm a business traveler who is on the road most of the time. I look for hotels that are quiet, comfortable, have stand-up showers and cold a/c. How I rate: * - I left the hotel and went elsewhere ** - I stayed, but wouldn't return *** - Would return if I had to **** - Enjoyed the stay *****... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This property is fantastic. It is clean, beautiful, well maintained and staffed by incredible associates. I arrived early on Friday morning with my two traveling companions, well before check in time. We were greeted warmly and professionally by Danielle at the front desk. Although we were early, she worked hard to situate us. She found connecting rooms for us, at... More 

Was this review helpful? Yes 1
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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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Amenities