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All 174 Chicago hotels

Chicago Marriott Downtown Magnificent Mile

3.5 of 5 Hotel   |   540 N Michigan Ave., Chicago, IL 60611 (Near North Side)
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Chicago Marriott Downtown Magnificent Mile
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Ranked #106 of 174 Hotels in Chicago
A recent review
5 of 5 stars reviewed yesterday
Mike H
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1,632 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
44 reviews 44 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed here three nights while visiting friends. Location is within walking distance of most everything. Our room was on the 37th floor looking at Lake Michigan. I am an elite member so check-in was a snap. Staff was very friendly and always had a smile. Rooms were adequate size with the bathroom rather small. Beds are very comfortable. We... More 

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stay in a lot of Marriotts, all over the country. This one rates sort of low to middle on the list (with one in NYC coming slightly below it and one in OK coming way at the bottom.) I found the staff at the hotel to be helpful and friendly - not a single complaint about any of them.... More 

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Chadwick R, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Hi RachaelFrank, Thank you so much for taking the time to let us know about your recent stay with us. I am super excited that the members of our team you encountered were great - we strive to provide all of our guests with memorable experiences. I definitely would be frustrated with the cleanliness you had mentioned as well and... More 

West Bend, Wisconsin
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had an appointment at the Dizzy Clinic by Northwestern University and we were looking for a hotel reasonably price and convenient to the clinic which the Marriott was 1 block away. The lobby was very impressive and the front desk clerk very professional and polite in the big city you don't see that much anymore. Our room was very... More 

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Honolulu, Hawaii
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Nice hotel a bit pricy for how outdated the rooms are. The furniture is In pretty bad shape. Lots of stains on chairs, dressers are banged up. The pool is warm but no hot tub or sauna. I don't understand why hi end chicago hotels don't have hot tubs? Am I the only one that wants a hot tub when... More 

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Hi markcruson, We appreciate you taking the time to forward your feedback following your recent stay. Our goal is to provide each guest with an exemplary experience. Your feedback provided has been passed onto our leaders and will help to esnure we continue to focus on our guests experience and what we can do exceed expectations. We look forward to... More 

GERMANTOWN
Top Contributor
85 reviews 85 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is our 2nd or 3rd year staying at the Marriott Downtown Magnificent Mile. We've gone in winter because it's a convenient time for us, and we lived in the Chicago suburbs nearly 40 years ago and still have fond memories of being young adults there. The hotel is perfectly situated for restaurants, shopping, people-watching and an energetic lobby bar... More 

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Rochester Hills, Michigan, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

In the heart of Chicago, near of anywhere you want to go. The staff is very polite, I got everything I asked for: connecting rooms, two double beds, free internet. And when I left behind two bottles of perfume, they sent them for me!!! Wonderful place. I'll return so many times!!!

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Welle, Oost-Vlaanderen, Belgium
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

So this one was a bit of a toss up between Average an Very Good. I would have liked to give it a 'Good' rating. The location is awesome, you can't get closer to Michigan avenue than this of course. Also, rest assured you will receive a warm welcome from one of the super friendly staff members. So far, nothing... More 

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Fabian P, We appreciate you taking the time to forward your feedback following your recent stay. I would like to thank you for the wonderful comments you provided rearding our staff. It was great to learn that you encountered excellent service during your stay. In addition, I am glad that you enjoyed the comfort of our beds. We agree... More 

Springfield, Illinois
Top Contributor
59 reviews 59 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

This location is hard to beat, if your desired location is the Michigan Avenue shopping district and related restaurants. The staff was warm, hospitable, and friendly. The workout centers and pool were very nice...large, with lots of equipment, and open at all hours. The rooms themselves are a step behind the service and common areas, but were still clean and... More 

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New York City, New York
Top Contributor
57 reviews 57 reviews
24 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel's greatest attribute is its location. The lobby and lobby bar are okay as well. The rooms however (except the linens, I'll get to that later), need to be renovated, at least if my room is any indication. Worn carpet, popcorn ceiling, peeling walll-paper, water-damaged wood vanity in the bathroom, a heating system that is having trouble keeping the... More 

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Nicolas Z, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear AMAigner, Thank you very much for taking the time to review your most recent experience with the Chicago Marriott Downtown. I greatly appreciate your feedback and have shared it with our hotel's leadership team to ensure we act and continue improving the hotel. It was wonderful to learn you greatly enjoyed the Marriott bed. We agree it is fantastic.... More 

Saint Louis, Missouri
Top Contributor
63 reviews 63 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this Marriott many times. The location is perfect for shopping and dining. The staff is very friendly and helpful. But there are a few things that we look for while traveling and as a Marriott Platinum Elite member. Like access to the Concierge lounge or club lounge. At this Marriott the club lounge closed at 9:30am... More 

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Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 N Michigan Ave., Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Downtown Magnificent Mile 3.5*
Number of rooms: 1198
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott
Hotel Style:
#81 Family Hotel in Chicago
#84 Romantic Hotel in Chicago
#95 Business Hotel in Chicago

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