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All 174 Chicago hotels

Chicago Marriott Downtown Magnificent Mile

3.5 of 5 Hotel   |   540 N Michigan Ave., Chicago, IL 60611 (Near North Side)
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Ranked #107 of 174 Hotels in Chicago
A recent review
4 of 5 stars reviewed 2 days ago
Brooke D
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1,657 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We came into the city for my daughter's 16th birthday. The location of the hotel was perfect, and the staff were extremely helpful and friendly. I do have to say it did not live up to the photos on the website, but none the less it was a clean/comfortable hotel. My biggest take away here is to NEVER, and I... More 

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Iowa City, Iowa
1 review
4 of 5 stars Reviewed 2 days ago NEW

Recently came to the City for my daughter's 16th birthday. The location cannot be beat, and all the staff are super helpful. The rooms, and pool did not necessarily live up to the pictures on the website but was still a fun stay! My biggest piece of advise, eat Anywhere EXCEPT HARVEST! There are so many options, so close. Honestly... More 

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Boston, Massachusetts
Top Contributor
71 reviews 71 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

the location was great. Next to Nordstrom ( which was being renovated) . Lobby was under renovation so Starbucks was regulated to the Bar and provided the bare minimum. I was here for business so had no time to use fitness club. Wifi will be charged to your credit card except in the lobby. On the other hand I got... More 

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Carmella G, Guest Relations Liaison at Chicago Marriott Downtown Magnificent Mile, responded to this review

Thank you for taking the time to share your recent experience here with us. We take great pride in providing our guest with an exemplary experience. We were more than happy based on our availabilty to accommodate your early morning arrival need. Your other comments have been passed along to our department leaders to ensure we continue to focus on... More 

Hickory,NC
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location and walking distance to most everything. Fun, trendy hotel with nice but smaller rooms that have been update and great views. Nice bathrooms with new tiled showers. We loved their bar area too! We loved Chicago and would go back and stay there any time. Great customer service and prices were affordable. Highly recommend staying here!

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Webster, New York
Top Contributor
52 reviews 52 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I recently visited the hotel on a business trip. I had anticipated more from both the Marriott chain as well as it's location in the heart of downtown. Upon checking in there weren't any King beds. Apparently this was the case for everyone in our group. I don't believe that this is the fault of the staff, as a result,... More 

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Marlene, We truly appreciate you taking the time to review your stay! I can certainly understand your expectations as a frequent traveler who has grown accustom to the wonderful experiences that Marriott has to offer. I want you to be aware that the comments provided regarding your overall perception of our guest room and the hotel’s condition has been... More 

Las Vegas, Nevada
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Chicago Marriott Downtown has a perfect location. You are close to great things, like "Shake Shack", "Garrets", and great shopping. The resort is currently under some renovation, but the lobby looks great. The really outstanding part of my stay was the customer service I received. Upon arrival, Danielle at the Front Desk was so accommodating in getting the rooms... More 

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Springfield, Illinois
Top Contributor
86 reviews 86 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel has a prime location however it was not what I expected for this location. It has a run down feeling in need of being refeshed. It appeared worn and uninviting. The room was quite small, drab in appearence and only offered double not queen beds. After a day of sightseeing and shopping we returned after 5:00pm to find... More 

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Carmella G, Guest Relations Liaison at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear WHY157 ~ Thank you for taking the time ot share your recent experience here with us. We were delighted you found the hotel was locatedin a prime location. Your comments have been shared wiht department leaders to ensure action steps are taken to focus on improving the guest experience. We look forward to wleocming you again and the opportunity... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

you know the old saying.. Good experience you tell one and bad experience you post it on tripAdvisor... Stayed here many times, but this past Friday was very disappointing. My room was on the 30th floor.. Room 3037 to be exact. Room and floor seemed really outdated and dirty. Light did not work in the room. Faucet in the shower... More 

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Carmella G, Guest Relations Liaison at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Tristan4 ~ We appreciate you taking the time to share your recent experience with us. We take great pride in providing our guests with an exemplary experience and have shared your feedback with applicable department leaders to ensure focus and follow up is placed on improving. Anyone of our leaders/hosts are here to listen and assist you during your... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here for business. Upon checking in I was told that the hotel was under construction but they were only working from 10-5 so I shouldn't be affected. The first dat I heard them working at 8am. After that I was notified that my water was being turned off two days in a row. I had to get up... More 

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Carmella G, Guest Relations Liaison at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Rebecca C ~ Thank you for sharing your feedback with us regarding your recent stay. It was our pleasure to previously address your concerns when you contacted us via email and respond accordingly. Our goal is to provide our guests with an exceptional stay. We have since taken actions steps to ensure the focus is on improving the guest... More 

Cincinnati, Ohio
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I stayed here while he was on a business trip. The rooms are very small, the tv can't face the bed, and you can hear everything out in the halls. The bathroom is TINY, barely any room to move around. Our bathroom door didn't even close all the way and you couldn't lock it. The power outlets... More 

Was this review helpful? Yes
Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear NovaSif, We truly appreciate you taking the time to review your stay! I can certainly understand your expectations as a frequent traveler who has grown accustom to the wonderful experiences that Marriott has to offer. I want you to be aware that the comments provided regarding your overall perception of our guest room and the hotel’s condition has been... More 

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Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 N Michigan Ave., Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Downtown Magnificent Mile 3.5*
Number of rooms: 1198
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott
Hotel Style:
#81 Family Hotel in Chicago
#86 Romantic Hotel in Chicago
#97 Business Hotel in Chicago

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