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Chicago Marriott Downtown Magnificent Mile

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540 N Michigan Ave., Chicago, IL 60611
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Chicago Marriott Downtown Magnificent Mile
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Chicago Marriott Downtown Magnificent Mile
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1,798 Reviews from our TripAdvisor Community

Traveler rating
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    429
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Naples, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excited to go to Chicago to see the final Grateful Dead shows! Once arrived I was greeted by a wonderful and smiling associate Mari. She couldn't of been more accomadating or helpful! Had a few changes and questions about my reservation that I was concerned about but was put at ease by Mari! She seemed to anticipate all my needs... More 

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Indianapolis, Indiana
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

no breakfast for gold members!!!! I was so disappointed. I'm a Gold Elite member. There was NO Saturday or Sunday breakfast or lounge offerings. I was super ticked as my friend and I stayed at this hotel SIMPLY due to the fact I thought we'd get a free breakfast. It was SUPER noisy, there were NO drawers in the rooms,... More 

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Susan D145, Thank you for taking the time to provide feedback regarding your stay at The Chicago Marriott Downtown Magnificent Mile. I am glad that you enjoyed the location of our hotel. Located in the center of Magnificent Mile, our hotel is ideal for shopping and sightseeing. Our priority is the guest and our focus is to ensure we... More 

Travelers are raving about these Chicago hotels

Knoxville, Tennessee
Level Contributor
9 reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel during 4 day conference and was very disappointed. The rooms were dated, had to move once because air did not work. The food was average, bar drinks very expensive, bar snacks good. Location was great was eating out. Chicago is a fun city.

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Wayne J, Thank you for taking the time to provide feedback regarding your stay at The Chicago Marriott Downtown Magnificent Mile. Our priority is the guest and our focus is to ensure we provide and exceptional experience. Your feedback has been passed along to applicable hotel leaders to ensure we continue to move forward and improve the guest experience.... More 

Cleveland, Ohio
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

At check in, this Marriott declined to use points for concierge level rooms which were promised during room booking. Also, our room was not ready until nearly 4:00 although we were promised early check in. One of our bathrooms was not clean (had a dirty towel in the tub, etc) when we checked in, which caused further delay in settling... More 

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear LevaviOculos, Thank you for taking the time to provide feedback regarding your stay at The Chicago Marriott Downtown Magnificent Mile. Our priority is the guest and our focus is to ensure we provide and exceptional experience. Your feedback has been passed along to applicable hotel leaders to esure we continue to move forward and improve the guest experience. We... More 

Lockport, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful hotel, Nice staff, bar stayed open late when a wedding party came in, great stay, in the heart of everything, shopping, dining, walking distance to the lake and Navy Pier. Quiet rooms, we didn't hear any noise while sleeping. very comfortable beds/linens.

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Level Contributor
1 review
4 of 5 stars Reviewed 6 days ago NEW

Excellent staff, nice rooms, every time we've stayed the city view was awesome. Wish they'd have mini fridges in every room, but over all very nice hotel. Within walking distance of tons of stuff. Love the hotel bar as well.

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Level Contributor
103 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a lovely hotel with an incredibly friendly and helpful staff. The location was great and the view from our room was fantastic. The only negative was the noise. Being on the 31st floor I assumed we were be far above the noise, however, there must be a hospital nearby as it seemed every 10 minutes all day and... More 

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los angeles, ca
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is right on Michigan ave, also known as the magnificent mile. It's location is perfect for restaurant, shops, and plenty of sight seeing. For restaurants, there are so many options. My favorite was The Grand Lux, which is owned by the Cheesecake Factory. There is a room that sits right over Michigan ave. awesome people watching. Shopping is... More 

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Dodge Co., Wisconsin
Level Contributor
114 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 1 week ago

The Marriott is ideally located for all that downtown Chicago has to offer. Right on Michigan Avenue, you'll have easy access to shopping. Just a few blocks walking will put you on Navy Pier. Also walkable (about 8 blocks) is Millennium Park and the Art Institute. Two blocks away you can hop one of the river side sight-seeing boat tours.... More 

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Dallas, Texas
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of this hotel is great, but the rooms are very average for a full-service Marriott. The hallways are narrow and dark and rooms could be more updated. There isn't anything that significantly distinguishes this property from the Courtyard River North. The nearby Renaissance is a better option if price isn't a differentiator.

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Good Morning GovernorofRome, Thank you for taking the time to provide feedback regarding your stay at The Chicago Marriott Downtown Magnificent Mile. Our priority is the guest and our focus is to ensure we provide and exceptional experience. Your feedback has been passed along to applicable hotel leaders to esure we continue to move forward and improve the guest experience.... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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