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All 169 Chicago hotels

Chicago Marriott Downtown Magnificent Mile

3.5 of 5 Hotel   |   540 N Michigan Ave., Chicago, IL 60611 (Near North Side)
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Ranked #102 of 169 Hotels in Chicago
A recent review
5 of 5 stars reviewed 4 days ago
Heather5000 Calgary, Canada
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1,473 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For my first visit to Chicago ever, I had high expectations. My first impression when I checked in to the Chicago Marriott was impressive. Upon check in, friends of mine had prearranged with the Hotel, a surprise delivery of Champagne & flowers for my Birthday Celebration. I had an Elite Membership, and had asked for a free upgrade upon check... More

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Tuscaloosa, Alabama
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Walking distance to just about anything you'd like to do downtown. Easy cab ride to Lincoln Park and Wrigleyville. Found the rooms to be spacious and plenty of elevators. This is a great hotel for large corporate meetings, therefore, your stay may include tons of business people....which can carry its on baggage sometimes. I would not hesitate to stay again!

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Miami, Florida
Contributor
13 reviews 13 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for 3 nights in September. I wasn't expecting much given the 3 star rating on Expedia. I was mostly looking for a place to stay in a good location. The hotel surpassed my expectations. My room had floor to ceiling windows overlooking Michigan Ave and I could see Lake Michigan in the distance. The hotel has a... More

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Senior Contributor
21 reviews 21 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Recently stayed here with my husband for a 3 night stay. We are elite Marriott members and were surprisingly disappointed with this hotel and won't be back. We're not ones to complain but we have stayed downtown numerous times over the past 8 years and so far this was our worst experience. Let's start with the positives: great location for... More

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Brian C, Front Office Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear PandEAllen, We appreciate you sharing your experience with us following your recent stay. You are a valued guest; everything we do is aimed at providing you with an exceptional experience. Your comments have been shared with department leaders which will allow us to identify ways in which we can move forward and continue to improve our guests experience. We... More

Mason, OH
Top Contributor
97 reviews 97 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are in Chicago to shop down Michigan Avenue or take a River/Lake Cruise, visit Navy Pier, or take an elevator up to the John Hancock Tower, this is the perfect location. You can easily walk to all of these places and are just a short taxi to Millennium Park, Soldier Field, the aquarium and most museums. On Labor... More

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Nicolas Z, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear carrie9678, Thank you so much for choosing to stay with us during your recent visit to Chicago. I appreciate the feedback you have provided; your comments regarding your room and location have been shared with department leaders which will allow us to identify ways in which we can move forward and continue to improve our guests experience. We are... More

Senior Contributor
25 reviews 25 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Never check in late to this Marriott. On a recent East Coast swing, we stayed at three different Marriotts with totally different results at each of the three. This was the worst, not because of the hotel, but because of the front desk. It was after 1:00 am when we checked in. The Rapid Check in was not working, and... More

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Nicolas Z, Front Office Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

DearMarklue, Thank you very much for choosing to stay with us during your recent trip to Chicago. I appreciate the feedback you have provided; your comments regarding your arrival experience and your room reserved have been shared with department leaders which will allow us to identify ways in which we can move forward and continue to improve our guests experience.... More

Alexandria VA
Top Contributor
68 reviews 68 reviews
54 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 1 week ago

Not impressed by room size or cleaniness. The mattresses, doors and hallways for example are all old and need updating or replacing. Also, the heating system took a day to work properly. As a Gold member, I assume I was given a "nicer" room. It felt dirty and was not a room you wanted to stay in longer than necessary.... More

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Chadwick R, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Hi AlexandriaVA, Thank you so much for choosing to stay with us during your recent trip to Chicago. I appreciate the feedback you have provided; your comments regarding your room have been shared with department leaders which will allow us to identify ways in which we can move forward and continue to improve our guests experience. We look forward to... More

Atlanta, Georgia
Top Contributor
124 reviews 124 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on a business trip, 2 nights, and enjoyed it. The lobby is super busy with people coming and going. The location could not be better as it is near everything you want or need. Next door is a multi-story mall. It was great for me because I was working two buildings down. I stayed in room 4617 with... More

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Omaha, Nebraska
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is in a great location to Magnificent Mile, so many shops, restaurants and Chicago sites. 2 blocks from train. Hotel was busy while we were there. Rooms are small and could use some renovations, however they were very nice and clean.

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Austin, Texas
Top Contributor
71 reviews 71 reviews
27 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

The Chicago Marriott Downtown Magnificent Mile is a nice hotel, with a location that can't be beat. There are so many things within walking distance - museums, attractions, restaurants, Navy Pier, and on and on. The rooms are nice, and, as has been said previously, the bathrooms are quite small. But I can go a few days without a huge... More

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Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 N Michigan Ave., Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Downtown Magnificent Mile 3.5*
Number of rooms: 1198
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott

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