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All 174 Chicago hotels

Chicago Marriott Downtown Magnificent Mile

3.5 of 5 Hotel   |   540 N Michigan Ave., Chicago, IL 60611 (Near North Side)
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Ranked #105 of 174 Hotels in Chicago
A recent review
3 of 5 stars reviewed yesterday
Ahmed S
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1,580 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at the hotel during the last RSNA for 8 nights. The location is very good as there is a lot of restaurants and shopping areas nearby the hotel, which is also on Michigan Ave the famous street. The staff is very polite and helpful. The breakfast was very good and having a lot of varieties but you have... More 

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Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This room is clean but it definitely needed some updating. The bathroom in particular was small and the bathroom door paint was peeling off. The shower scene clean but a closer inspection you could tell that the lower part of the shower tile specifically the grout there was definitely some dirt there. This is not something that I would call... More 

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Bethesda, Maryland
Top Contributor
54 reviews 54 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great location and friendly efficient staff. My colleague is an Elite Marriott member but no room upgrades were available as they had just started an upgrade. He was on the 35th floor and I was on the 27th. At 5pm I could hear the sound of drilling and he noticed it even more higher up! They did stop soon after... More 

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NYC
Top Contributor
93 reviews 93 reviews
39 hotel reviews
85 helpful votes 85 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

DEspite its excellent location,this hotel needs a serious refurbishment, everything is dated, this hotel must have been great in the late 80's but is now far from the basic standards. My first (and last) stay was epic. Firstly thanks to the brilliant design of the building a significant number of rooms are literally next to the elevator. For instance, my... More 

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear dcomdus, Thank you for taking the time to provide feedback and sharing your experience at our hotel. I want you to be aware that the comments provided regarding your overall perception of our guest room has been forwarded on to the appropriate team members so we can use that information to continue to positively impact our guests’ experiences. We... More 

Top Contributor
63 reviews 63 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

It is true that it is walking distance to downtown, but if it had not been the venue of the conference I was attending and if I had to pay out of my own pocket rather than conference host, I would probably go elsewhere. The lobby after 5 pm is too loud to have a conversation. Breakfast overpriced, room cold... More 

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Brian C, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear kstaerk, Thank you for taking the time to provide feedback regarding your experience at the Chicago Marriott Downtown Magnificent Mile. I want you to be aware that the comments provided regarding your overall perception of our guest room has been forwarded on to the appropriate team members so we can use that information to continue to positively impact our... More 

Decatur, Georgia
Contributor
19 reviews 19 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I haven't stayed here in years. It hasn't changed much, which is a good thing. The customer service was excellent. Bed was super comfy. Can't ask for a better, more convenient location. I particularly appreciated the valet team. I had to take a few long cab rides which can be challenging as cabbies often don't want to do that. They... More 

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Byron Center, Michigan
Top Contributor
66 reviews 66 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

You can't beat the location of this hotel. You walk right onto the magnificent mile and in the middle of great shopping. The lobby was beautifully decorated for Christmas. The concierge lounge offered the BEST brownies I have ever had!!! Breakfast was also good but did lack the variety I am used to at other big city chains of the... More 

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Signal Mountain, Tennessee, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

First, the AMAZING: greeted in the lobby with delicious hot chocolate from the in-lobby Starbucks. AMAZING view of Chicago from my room. Excellent front-desk service. An amazing lunch at Harvest restaurant in hotel. Now, the GOOD: meeting rooms (I was there for a conference) and food at the meetings. Lastly, the SO-SO: the hotel is an older property, and the... More 

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Rosemont
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I recently stayed in this Marriott. Everything about it exceeded our expectations!. The staff was enthusiastic, professional and helpful. The property was in perfect shape. We had a lovely room. There was a full service restaurant and bar (very good I might add). They had breakfast from a menu (not a buffet) and it was tasty, served... More 

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Lexington, Kentucky
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here while at a convention, so I'm assuming they have the "good" rooms and the "meh" rooms for different price points. I was in one of the "meh" rooms, of course. The room was smaller than expected, the tub was very small, and the shower was weak. The air conditioner/heater rattled. My room rain out of toilet paper... More 

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Janice M, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

We truly appreciate you taking the time to review your stay! We truly appreciate the great remarks about our staff. I am more than pleased to hear that the hosts you encountered were absolutely brilliant! I want you to be aware that the comments provided regarding your overall perception of our guest room has been forwarded on to the appropriate... More 

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Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 N Michigan Ave., Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Downtown Magnificent Mile 3.5*
Number of rooms: 1198
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott
Hotel Style:
#82 Family Hotel in Chicago
#88 Romantic Hotel in Chicago
#96 Business Hotel in Chicago

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