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All 171 Chicago hotels

Chicago Marriott Downtown Magnificent Mile

3.5 of 5 Hotel   |   540 N Michigan Ave., Chicago, IL 60611 (Near North Side)
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Ranked #101 of 171 Hotels in Chicago
A recent review
3 of 5 stars reviewed 3 days ago
PH4235 Chicago, Illinois
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1,508 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at the Marriott for one night for work. Generally like staying at Marriott properties but this one seems to need a face lift. Hotel lobby/bar loud and not very inviting if you want to sit and relax, some of the tables are in the periphery of the lobby space and seem oddly place. Room was small even by city... More

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UK
Top Contributor
164 reviews 164 reviews
90 hotel reviews
197 helpful votes 197 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Marriott Magnificent Mile is a large hotel and suffers because of it plus it is one of the very few Marriott's which does not provide complimentary breakfast to gold elite customers when the lounge is closed. Rooms are OK some with decent views. Staff are less helpful than other properties The breakfast restaurant is too small to cope with... More

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Carmella G, Guest Relations Liaison at Chicago Marriott Downtown Magnificent Mile, responded to this review

We appreciate your time in sharing your recent experience with us. It was our pleasure to welcome you. Our focus is to provide our guests with an exceptional experience. Your comments have been passed along to applicable department leaders to ensure we continue to work on improving the guest experience. We look forward to welcoming you back again and the... More

Baldwinsville, New York
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently participated in the Chicago Marathon. Access from Chicago O'Hare and the CTA "Blue Line" provided cost effective access to downtown and was a short walk to our hotel. We were about a mile from the Start/Finish area on Michigan Ave. There were lots of shops and dining in the area. We also took advantage of the Architectural Boat... More

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San Francisco
Top Contributor
56 reviews 56 reviews
56 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

For $300+ a night, the hotel does not deliver. Carpet is frayed, furniture worn, 1 bar of soap in the bathroom (how about another one for the shower?), bathroom is tiny, shower old, limited electric wall plugs around desk work area, $15 for snail pace WiFi, no bathrobes. I reserved a king room, but got 2 double beds, asked for... More

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Janice M, Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

We truly appreciate the great remarks about our staff. I am more than pleased to hear that the front desk hosts you encountered were absolutely brilliant! I want you to be aware that the feedback provided regarding your overall perception of our guest room, meeting space, and bar service has been forwarded on to the appropriate individuals. I can certainly... More

Nashville, Tennessee
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was in town for a wedding for one night. Being a Marriott Gold member, check-in was easy, thanks to a specified desk for elite members. The rooms are a little cramped, but understandably so, being in downtown Chicago. The hotel is a bit older, so the "noise" level is a little loud from outside noise. There must be a... More

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Appleton, WI
Top Contributor
94 reviews 94 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 1 week ago

We had great customers service at this hotel, as expected when staying at a Marriott. The lobby and bar is vibrant and always has people from couples to business people and ladies or guys doing a weekend with friends. Our room had a very nice view, away from the lake but still a good view of the beautiful Chicago skyline.... More

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Carmella G, Guest Relations Liaison at Chicago Marriott Downtown Magnificent Mile, responded to this review

Thank you for sharing your recent experience here with us. We were dlelighted to know you enjoyed the view from your guest room and vibrancy of our Rush Lobby bar area. You are our focus; everything we do is aimed at providing you with an exceptional experience. Your additional feedback has been passed onto applicable leaders which will alllow us... More

Toronto
Top Contributor
137 reviews 137 reviews
44 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

As a elite marriott member I was disappointed No concierge service over weekend of Chicago Marathon Hotel needs make over and updated Great location and very convenient to shop Loved having Starbucks in hotel We found staff great and extremely helpful

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pjpowers82
Top Contributor
101 reviews 101 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my favorite Chicago hotel. The staff is amazing and the location is perfect. It's a few blocks from the Navy Pier, 3 blocks from the river and boat tours, and of course right on the Magnificent Mile. It's walking distance to a bunch if great restaurants, night life, and shopping. Room tip - try to get a high... More

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Mexico City, Mexico
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location, lobby bar and breakfast. Good bed and small room. Good location for night life and shopping. Also great restaurants and bars at a walking distance.If you are a foodie you will have to take a cab to your favorite restauants, including Alinea L2O and Ruxbin, thsi last one is just great for a cost-benefit ratio and is byob,... More

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Kuwait City, Kuwait
Top Contributor
51 reviews 51 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

1- excellent location and close to this great city's touristic sites 2- staff were nice and helpful 3- room was pricy and you had to pay for everything as you want more services; room wifi and parking. 4- tiny bathrooms and we had dirty towels which was not expected from a hotel of this class 5- the lounge was huge... More

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Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 N Michigan Ave., Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Downtown Magnificent Mile 3.5*
Number of rooms: 1198
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott

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