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All 168 Chicago hotels

Chicago Marriott Downtown Magnificent Mile

3.5 of 5 Hotel   |   540 N Michigan Ave., Chicago, IL 60611 (Near North Side)
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Ranked #103 of 168 hotels in Chicago
A recent review
3 of 5 stars reviewed yesterday
Steve K Seattle, Washington
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1,382 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (329)
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Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Very standard accommodations in a good location. The room itself was disappointing. Although on the 21st floor the single pane windows render every siren in the city audible. The tiny bathroom has stained floors. There were spider webs on the lamp. The outlet under the desk was out of order. After the first night (stayed 4 nights) I had to... More

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Cleveland, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

I want to especially thank Dawn Myers for her excellent customer service and follow up I have some special needs due to my condition! She followed up to make sure all of my needs were addressed. I also want to thank Chad Rigsby for his follow up regarding my meals, When arrived at the hotel for my Conference, On Wed,... More

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FORT WORTH
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First, the pros - A location that can't be beat, wonderful staff, great food at special events. Cons - Just about everything else. My room was dated, tiny, and lacked modern conveniences, such as a mini-fridge (I was on a waiting list, but never got one during my four-night stay) and adequate power outlets. Exorbitant rate for in-room internet service..... More

Was this review helpful? Yes 2
sanfrancisco
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed here several times. Each time the hotel seems to decline more. The lobby remains a favorite ... Lots of action and comfortable seating. But the rooms and hallways are in dire need of refurbishing. Mariott flag should be have tougher standards for one of its premiere locations.

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Carmella G, Senior Executive Assistant at Chicago Marriott Downtown Magnificent Mile, responded to this review

We appreciate your time in sharing your experience with us. It was our pleasure to welcome you back and thrilled to know you favor the vibrancy and excitement of the Lobby, Rush bar and seating areas. The Rush bar menu creatively crafted by our Executive Chef is another reason many choose to remain in the Lobby and dine. Action steps... More

White Lake, Michigan
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Here on business, hotel could not be better located in the heart of Chicago. Many attractions within walking distance (e.g. Navy Pier) and close to both bus and train stops for longer trips. Room was very quiet and beds were comfortable. Front desk staff helpful and friendly. The lobby area is very noisy, particuarly near "happy hour" but the noise... More

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Waterville
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Excellent location to shop till you drop. Walk out the front door, turn left or right, it's all good. Plenty of parks within walking distance too. Good service upon check in and check out. We used SpotHero for our off site parking space which was just a few blocks away. Valet allowed us to remain parked while we checked in,... More

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Carmella G, Senior Executive Assistant at Chicago Marriott Downtown Magnificent Mile, responded to this review

We appreciate your time in sharing your recent experience at the Chicgao Marriott Downtown Magnificent Mile. Being centerally located on the Magnificent Mile allows our guests to walk to various shops, museum, theatre, and enjoy the beautiful sights Chicago has ot offer. We appreicated your kind comments of our valet serive and can assure you your other comments will assist... More

Detroit, Michigan
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was recently on the 28th floor of the downtown Marriott in Chicago. It was my first visit to this hotel in about 10 years. I generally stay in other parts of Chicago. Ten years ago this hotel was very dated from top to bottom. Now the lobby and second floor lounge areas have been totally modernized and are much... More

Was this review helpful? Yes 1
Brian C, Front Office Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Dear Eqtwink, Thank you for taking the time to forward your comments regarding your recent experience at the Chicago Marriott Downtown Magnificent Mile. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. We sincerely apologize for the inconvenience you experienced during your stay . We were disappointed to... More

Fortaleza, CE
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Excellent location (Magnificent Mile). Beds are comfortable and the room size is Ok. Clean. Average breakfast. Efficient staff. They charged us $10 per each delivered pack, so be aware of this if you use to do online shopping.

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Belleville, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

First of all, I never write reviews on anything, but I felt I needed to about this hotel and our experience when we stayed in Chicago a few weeks ago. The hotel is beautiful, clean and has a friendly and helpful staff. There are a few things I wanted to point out in particular. Our bellhop, Michael, was extremely pleasant... More

Was this review helpful? Yes 2
Clarkston, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great staff and wonderful amenities, very nice room, a bit pricey, but every place is downtown, but you can't beat the location of this hotel. Very comfy rooms, close to everything, and breath taking views....

Was this review helpful? Yes 1
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Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 N Michigan Ave., Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Chicago Marriott Downtown Magnificent Mile 3.5*
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#78 Family Hotel in Chicago #82 Romantic Hotel in Chicago #91 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Encounter a renowned Chicago hotel combining the epitome of luxury and convenience at the Marriott Downtown Chicago Magnificent Mile Hotel, a Windy City landmark on Michigan Avenue's Magnificent Mile. Situated amongst world-class shopping and dining, this Chicago, Illinois hotel is in walking distance of top attractions, including Navy Pier, American Girl Place, Shedd Aquarium, Millennium Park, Theater and Museum Districts. ... more   less 
Number of rooms
1198

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