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All 167 Chicago hotels

Hilton Chicago

4.0 of 5 Hotel   |   720 South Michigan Avenue, Chicago, IL 60605
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68%
Ranked #88 of 167 hotels in Chicago
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
ohcandida Milwaukee, Wisconsin
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2,071 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milwaukee, Wisconsin
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

We've stayed here many times but I've never reviewed this hotel. Just came back from a 4 night stay with my husband for a convention at McCormick Place. We were upgraded to a double suite with a great lake view. The room was in great shape and had a couch, couple chairs, desk, and a wet bar. Nice lighting as... More

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Redwood City, California
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Rohan, the bellman, is terrific!! But, the freaking HCN Navigator screen won't stay off. I guess Hilton management thinks it is okay to turn the damn thing on during the night. They are lucky I didn't throw it out of the window (but, the window is screwed shut to keep insects and spiders out =) Vito Longo room 1948

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Delray Beach, Florida
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hilton Chicago is one of my favorite hotels in the Windy City. Built in 1927, the building has a lot of history. Although renovated, the entire hotel retains the architecture and feel of a true classic, The rooms are generous size and the furniture is reflective of the period. Convenient to the Art Institute and Lake Michigan, if desired,... More

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Benton, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I would recommend this hotel to anyone traveling to Chicago. Its central location makes it accessible to entertainment, shopping, and great restaurants. The staff is extremely helpful and wonderful to work with.

Review collected in partnership with Hilton Hotels & Resorts

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Cape Cod
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just returned from a business trip in Chicago. The Hilton was as expected. Large, and historic with a good location. The only real people I came into contact with were the doormen who were amazingly nice and friendly and helpful. The little market in the lobby is also nice. It was understaffed so the service people were stressed. The lay... More

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Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our large, historic hotel with a good location to surrounding park and establishments. I was also very pleased to hear of your appreciation with the quality of service... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We were so excited to stay at this hotel, and the location was perfect for us being so close to so many great restaurants and attractions, plus it does have a great view of Lake Michigan. But, the problem that we experienced was that we were initially placed in a parlor suite with the attached bedroom as an upgrade. But,... More

Was this review helpful? Yes 1
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of the history of our historic hotel with a perfect location to great restaurants and attractions and a perfect view of the lake. Please accept me sincere apology for... More

Mundelein, Illinois
Contributor
19 reviews 19 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was on the 8th floor, which also had the gym and pool. While I was at a complete opposite of these areas, the chlorine smell was strong and excessive people traffic disruptive. Further, the room thermostats didn't work properly, the room was either too cold/not and the tube waterspout dripped constantly. While this was reported to the front desk,... More

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Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments as it relates to your recent stay. It appears we fell short in meeting your expectations and for this we sincerely apologize. Our main priority is for all our guests to have a welcoming and comfortable stay with us. Please accept my sincere apology for not meeting... More

Misha
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Our stay at Hilton's (Executive Floor) gave us a wonderful experience during our stay overnight. This hotel offered us great sport facilities (indoor pool for lap swim suitable, awesome gym), 1st class food (720 restaurant, next to reception), and very friendly and carrying(!) employees. Especially, concierge Franco from the Executive Lounge needs to be mentioned in this regard. He treated... More

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Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking time to share your comments regarding your recent stay with us. It was a pleasure to receive your comments and to learn of your appreciation of the quality of service you received from our staff especially, from Franco. I was pleased to hear your experience was the best overnight stay ever and that... More

Grand Rapids, United States
1 review
5 of 5 stars Reviewed 1 week ago

7th Annual Girls Trip! We always stay at a Hilton and always have a great experience! This year it was the Hilton Chicago--- a sprawling, beautiful hotel right on Michigan Ave. Staff were lovely. Breakfast (included in our package) was substantial and delicious, with friendly wait staff in attendance. We got a room with two bathrooms, which was even better... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking time to share your comments regarding your recent stay with us. It was a pleasure to receive your comments and to learn of your appreciation of our great iconic hotel and the quality of service you received from our staff. I was also pleased to hear you enjoyed your dining experience with our... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Franco the concierge in the Executive Lounge was fantastic! Went over and above to accommodate us during a time when the hotel was very full. Being on the road as much as I am, service like his makes it an absolute pleasure to be away. The rest of the staff were kind as well, rooms were clean and the hotel... More

Was this review helpful? Yes 1
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking time to share your comments regarding your recent stay with us. It was a pleasure to receive your comments and to learn of your appreciation of the quality of service you received from our staff especially, from Franco from our Executive Lounge. I was also pleased to hear we met your expectations with... More

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Hotel Summarization (Beta)

What travelers say

  • Grant park(25)
  • Great location(25)
  • Very nice(24)
  • Room service(15)
  • Michigan avenue(14)
  • Executive floor(12)
  • Lake view(12)
  • Art Institute(7)
  • Navy pier(5)
  • Friendly and helpful(4)

Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Chicago
#41 Luxury Hotel in Chicago
#49 Family Hotel in Chicago
#79 Business Hotel in Chicago
#88 Spa Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Chicago 4*
Official Description (provided by the hotel):
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more   less 
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Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Chicago Hotel
Hilton Towers Chicago
Chicago Hilton
Hilton Chgo Hotel

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