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Hilton Chicago

4.0 of 5 720 South Michigan Avenue, Chicago, IL 60605
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Hilton Chicago
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Hilton Chicago
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2,667 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bs. As., Argentina
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

My family and I spent a couple of days there as a family trip. The overall experience was very good. The only disappointing thing was that we had to pay to leave our luggage for a few hours in the hotel after the check out, before taking our train back home. Usually hotels don't charge you extract for this service,... More

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Santa Barbara, California, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I recently stayed at the Hilton Chicago while attending a conference. Hotel amenities and quality: This is huge, beautiful hotel with lots of amenities on-site. On the lobby level, there are several restaurants, a coffee shop, and a bar (Kitty O'Shea's) for those who prefer not to leave the hotel. We stayed in a room with two double beds and... More

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Top Contributor
57 reviews 57 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

A landmark in Chicago. The biggest Hilton hotel I've stayed so far. Standard Hilton Hotel for business travellers. Very good and efficient staff. Rooms cozy, very clean and quite. Continental breakfast is simple and high quality. Very good coffee machine in the lounge ( coffee should be hot, black and strong in the morning ). Very good hotel restaurant. High... More

Review collected in partnership with Hilton Hotels & Resorts

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Chicago, IL, United States
1 review
4 of 5 stars Reviewed yesterday NEW

I loved my recent stay at the Hilton Chicago! The place was great, the staff was amazing and the service was well done! It's in a great location and there are plenty of elevators for getting to the different floors. The food options in the hotel are great and there are a great number of restaurants located in the near... More

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Michigan Center, Michigan
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

The service provided by the staff was wonderful, especially that of Darnella the perfect hostess in the executive suite on the 24th floor. She was great about providing information not only about the Hilton but Chicago, as well. The concierge on that floor was also very kind and helpful. He, like Darnella, was friendly and helpful with everyone with whom... More

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Naperville, Illinois
Top Contributor
110 reviews 110 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a classic, historic hotel retaining much of its original architectural elegance. The lobby and public spaces are constructed on a grand scale, reminding us of the days when Hotels were gracious places. Service was of the high standard I've come to expect of Hilton properties. Furnishings were a bit dated, but in good working order with no complaints.... More

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Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our historical hotel and with the quality of service you received from our staff. I was pleased to hear you liked our bedding and linens and found your... More

Koblenz, Germany
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hilton in Chicago is a "institution" perfect location close to the city center, easy acces by car and parking lot direct accessable from thee Hotel, but quite high price for the night for the car, nearly similar as for the Hotelguest, Huge Hotel, i had a clean and big room looked renovated, no minibar and fridge in the room, nice... More

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and perfect location. I was pleased to hear you enjoyed your room accommodations and liked our bedding and linens. It’s always good to hear we are... More

Chicago, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

so rewarding when you can go to a hotel and trust that everything is already taken care of so all you can concentrate on business. The staff was professional and gracious. The executive lounge was worth the extra.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you enjoyed our executive lounge. It’s always good to hear... More

Milwaukee, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

I've stayed here often, and always enjoy the pretty lobby and the nice spaces for meetings and dining. But the rooms are the downfall. There may be nice ones here, but mine have all been cramped, very noisy, & sometimes smelly. I wish this wasn't the case, because the location and staff are nice.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you enjoyed our lobby, meeting rooms and your dining experiences.... More

chicago, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The Chicago Hilton is located in a central and nice area, with beautiful rooms. I have stayed several times and the rooms are spacious, many of which have two bathrooms to meet the needs of business and conference guests. My greatest complaint is that the parking cost was unreasonably high, adding more than $160 for my three night stay. The... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and convenient location. I was pleased to hear you enjoyed your spacious two bathroom room accommodations and our 720 Bar & Grill restaurant and lounge. It’s... More

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Hotel Summarization (Beta)

What travelers say

  • Grant park(25)
  • Great location(25)
  • Very nice(24)
  • Room service(15)
  • Michigan avenue(14)
  • Executive floor(12)
  • Lake view(12)
  • Art Institute(7)
  • Navy pier(5)
  • Magnificent mile(4)

Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
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Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel

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