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Hilton Chicago

#103 of 183 Hotels in Chicago
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720 South Michigan Avenue, Chicago, IL 60605
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1 room 1 adult
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Hilton Chicago
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3,801 Reviews from our TripAdvisor Community

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Pittsburgh
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 stars Reviewed yesterday NEW

Checked in at noon without any additional charge. Jesmer was the desk attendant and did a fabulous job informing us of the hotels amenities. I asked for a complimentary upgrade but did not receive one due to lack of rooms. Our room did however have 2 bathrooms which was perfect since I was travelling with my sister and we could... More 

Helpful?
Thank dontstayathome
Knoxville, Tennessee
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was here for a work conference, and could not have been more satisfied. At check-in, they gave me the opportunity to upgrade to a king size bed for a very reasonable price (I'm 6'3, this was very nice for me). The staff was courteous, professional, and extremely friendly. Everyone there was so helpful anytime I had a question about... More 

Helpful?
Thank Shawn K
Lemont, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Awesome views of Grant Park and the lake from our room. Convenient location in walking distance to Millenium Park and there's onsite parking. The staff are friendly and attentive, we had a wonderful visit and will plan on returning again.

Helpful?
Thank Valerie F
Ewa Beach, Hawaii
Level Contributor
255 reviews
207 hotel reviews
common_n_hotel_reviews_1bd8 432 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

So, yes, we've been here before. This visit was great - we had asked for the "Norcal" upgrade (offered to HH members at an additional cost), and received a fabulous suite on the 24th floor with expansive Lake Michigan views and fantastic accommodations. We enjoyed the second half of Super Bowl 50 from our comfy couch. The lounge was closed,... More 

Helpful?
Thank Boeing767
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel. I was pleased to hear you are a returning guests and that you enjoyed your fabulous suite and views. It’s always good to hear we are... More 

Bolingbrook, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for the 2015 Chicago Blackhawks convention. It was our first time and I have to say they do a fantastic job organizing and running things. I was very impressed considering how crowed it was. The room we had was great - it was a business king bed room. Very comfortable. Ordered room service for dinner & breakfast,... More 

Helpful?
Thank ambie1979
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you enjoyed your comfortable room accommodations and dining experience. It’s... More 

Schaumburg, Illinois
Level Contributor
231 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a double room that came with 2 bull bathrooms and 2 closets - ideal for a couple of women having a weekend in the city. Check in was quick and friendly and the room was very clean and quiet. I would definitely stay here again.

Helpful?
Thank bunky36669
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, good location and with the quality of service you received from our staff. I was pleased to hear you enjoyed your 2 bathrooms room accommodations and... More 

Milwaukee, WI
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I had a great room. Very clean. Updated look and feel. I try to stay in Hilton brand hotels often because they are usually flawless. I didn't like there was no breakfast included. I accidentally left an item in my room at checkout, when I called to about it, they said they would call me back and didn't. Then they... More 

Helpful?
Thank K B
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our nice hotel and great location. I was pleased to hear you enjoyed your stay. Please accept my sincere apology for any disappointment you experienced especially, with the... More 

Canton, Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW

Awesome hotel with several amenities. Would advise anyone visiting Chicago to stay at this location! The food here at the hotel was excellent, the rooms were clean and quiet, and the staff was very nice to us during our entire stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank michaelwM5772KB
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. I was pleased to hear you enjoyed your room accommodations and our excellent food.... More 

A TripAdvisor Member
3 of 5 stars Reviewed 6 days ago NEW via mobile

Rooms are nice. However got stuck close to the train side where it's fairly noisy and was not able to hold conference calls. No executive lounge this month. Only full service breakfast is worthy of comments. Room temperature control is archaic and the bathrooms have electrical heating. Not good for winter dry skin.

Helpful?
Thank A TripAdvisor Member
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel. I was pleased to hear you enjoyed your nice room accommodations. It’s always good to hear we are meeting the expectations our guests come to expect... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

GREAT HOTEL EXCEPT that gifts for grnd children were stolen during house keeping called security they were to view tapes 6 months later no call yeat have called 3 times but no answers 150 dollar problem

Helpful?
Thank Tom C
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel. Please accept my sincere apology for any disappointment you experienced during your stay especially, with the level of service you received from our staff. Your experience... More 

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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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