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All 169 Chicago hotels

Hilton Chicago

4.0 of 5 Hotel   |   720 South Michigan Avenue, Chicago, IL 60605
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Ranked #89 of 169 Hotels in Chicago
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
Jaime7880 Seattle
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2,487 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I can't say that I've had a bad experience at any Hilton property at which I've stayed, but this one was excellent. It is located about a mile from the Field Museum, Aquarium, and Planetarium, in addition to being in a safe area with lots of restaurant options nearby. The room was clean, comfortable, and had a large bathroom which... More

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Monterrey
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Nice hotel, good location, for us was too big and impersonal and they charge too much more when you get there they offer you many extras that you need as wifi, breakfast, but we had a good time and Chicago is simply amazing best city we loved it !

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Grenoble, France
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We (me and my GF) have spent five days in this hotel in sept 2014. In general it is correct, but for the money we paid, I was expecting more. Everything looks like it used to be very luxurious in the 80's. The pool is OK, but again a bit oldish. As well as the bathroom. Aaand there is no... More

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Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our location. Please allow me to inform you, we recently completed a renovations project on some of our guestrooms with more rooms planned for the very near future.... More

Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for 3 nights while in town for trade show. 14th floor room was clean and adequate size. Tub with shower good, plenty of hot water and pressure. Two restaurants were both good and plenty of choices. Staff everywhere excellent and very friendly and helpful. Stay here you won't regret it.

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Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our friendly and helpful staff. I was pleased to hear you enjoyed your room accommodations with the... More

INDIANPOLIS, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I loved being here everything was perfect. This was very grat Just being around the people here in chicago. ) I got opportunities several times to visit and attend courses and seminars at Hilton. My Group which is organized Day Away at Hilton. Hilton is a place where one can spend good time. The cleanliness, behavior of staff, food etc... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you enjoyed our wonderful food and that you had a... More

Lyon, France
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is a distinguished Chicago landmark, nicely situated near the Art Institute, Lake Michigan and other attractions. During my stay for a business trip, the room and the services as expected for for the category, except for the bathroom, which was clean and functional, but in need of renovation. I probably wouldn't choose this hotel if I were spending... More

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to read your comments and to learn of your appreciation of our location. Please allow me to inform you, we recently completed a renovations project on some of our guestrooms with more rooms planned for the very near future.... More

Illinois
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stay in Chicago frequently, as it is our hometown. We always choose the Hilton. Pet-friendly, family-friendly and perfect location. The hotel has a busy feel that matches Chicago's energy. Room styles vary (we've even had a room with two bathrooms), but are always consistently comfortable. The pool on the 8th floor has a lovely open feeling, particularly a treat... More

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our pet friendly, family friendly hotel, perfect location and with the quality of service you received from our staff. I was pleased to hear you enjoyed our pool,... More

Sydeny, Australia
1 review
3 of 5 stars Reviewed 5 days ago NEW

I stayed in this hotel for conference. As we all expected, wifi does not come for free in good hotels. I paid extra to upgrade my room so i got: free wifi, breakfast, a room with fridge and safe, access to gym. However, it turned out that I ddi not see any fridge or safe in the room. Also there... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of the great lake view from your room accommodations. Please accept my sincere apology for your disappointments with your room accommodations. Please allow me to inform you until our... More

Cupertino, California
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The main floor has lots of pictures with the history of the hotel and all the important people around the world who have stayed at the hotel. Close to subway and walking distance to the museums campus.

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our location and our Grand Tradition room which displays some of the hotels history. It’s always good to hear we are meeting the expectations our guests come to... More

Midland, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this Hilton for 4 nights and overall it was a good stay. Our room was smaller than i expected but very nice and we had 2 bathrooms for 4 women, which was great! I suggest if you stay and you are a light sleeper that you ask for a room on the east side as the Metro... More

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and that you enjoyed your two bathrooms room accommodations. It’s always good to hear we are meeting the expectations our guests come to expect and deserve.... More

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Hotel Summarization (Beta)

What travelers say

  • Grant park(25)
  • Great location(25)
  • Very nice(24)
  • Room service(15)
  • Michigan avenue(14)
  • Executive floor(12)
  • Lake view(12)
  • Art Institute(7)
  • Navy pier(5)
  • Double beds(4)

Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Chicago 4*
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Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel

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