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Hilton Chicago

4.0 of 5 720 South Michigan Avenue, Chicago, IL 60605
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Hilton Chicago
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Hilton Chicago
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2,925 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maryland
Top Contributor
131 reviews 131 reviews
73 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

For those that are unfamiliar, the Hilton Chicago is one of the oldest and largest convention hotels on the south side of the main business area. It had fallen on hard times and Hilton has been working hard to bring it back. A lot of progress has been made, but it still has a ways to go yet. The Good... More 

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Jacksonville Beach, Florida
Top Contributor
55 reviews 55 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

They are renovating this hotel, with the first three floors completed. I stayed on the 17th floor, and my room was clean yet dated (hence the renovation). I thought it was odd that I had two bathrooms in my room, but not complaining. The lobby was nice and the main floor had a quick grab and go coffee/light breakfast area.... More 

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Northville, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

Clean rooms. Quiet (stayed in executive suite for small premium, worth it!) Great value compared to other Chicago hotels of comparable quality. Location is not ideal, since you would likely need a cab in the winter to get to shopping district/ restaurants. However, the cabs line up right outside the door and there was no waiting.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel. I was pleased to hear you had a great experience and enjoyed your quiet room accommodations. It’s always good to hear we are meeting the expectations... More 

Richmond, Virginia
Top Contributor
70 reviews 70 reviews
45 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed two nights from Friday, February 27 until Sunday, March 1, in a Lakeview Room with King Bed. We had a nice corner room (room #816, southern end of the building) with a great view of the south end of Grant Park, Shedd Aquarium, The Field Museum, Adler Planetarium, Soldier Field and Lake Michigan. We could not see Buckingham... More 

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Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you had a great weekend and enjoyed your lake view... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The hotel is wonderful however very noisy. We had a wonderful time but the room walls let all the hallway noise in, we were startled awake many times throughout the night. The pool is large but 2 lanes were blocked off for lap swimming which mad having family fun kind of difficult.

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our wonderful hotel and nice location. I was pleased to hear you had a wonderful time during your stay. It’s always good to hear we are meeting the... More 

Cleveland, Ohio
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just got back from 3 day stay at this hotel. It was a VERY busy hotel with tons of conference traffic. I don't think I would have liked to stay here for a relaxing vacation. Even though I reserved a King Suite, I don't think the room was a suite at all. It was a bed, desk and a chair.... More 

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and great location. I was pleased to hear you had a nice stay and enjoyed the bar and restaurant areas. It’s always good to hear we... More 

Venice
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very nice old Hotel. Has been remodeled, does have heating problems in some rooms, room was always hot. Other than that had a great stay. Hotel accommodated our group of nearly 1000 people with no big issues.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our historic hotel. I was pleased to hear you had a great stay and that your group was well accommodated. It’s always good to hear we are meeting... More 

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Hilton Chicago does a fantastic job of making every guest feel welcome - whether it's for business or pleasure. I traveled alone on this trip and felt very safe in the hotel. While their Executive Lounge was under renovation during my stay, they took every step possible to allow me to still experience the extra amenities of that -... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. It’s always good to hear we are meeting the expectations our guests come to expect... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Had a renovated room with two bathrooms. Clean and nice. Large hotel but always felt safe and secure. Some noise from the elevated train but not a deal breaker and probably specific to that side of the hotel. Great location. Can walk from Shedd to Willis Tower with no difficulty. Most restaurants are a 20 minute walk North but in... More 

Was this review helpful? Yes 1
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and great location. I was pleased to hear you had a great stay and that you enjoyed your nice two bathrooms room accommodations. It’s always good... More 

Cypress, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Went here in August and the weather was gorgeous. Wish we could have stayed here for the entire trip but work was moving us to another hotel closer to Magnificent Mile, and we were only staying for 1 night before moving. We reserved a room with 2 double-beds and were pleasantly surprised when we checked in that each of us... More 

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our beautiful hotel, convenient location and with the quality of service you received from our staff. I was pleased to hear you enjoyed your two bathrooms room accommodations... More 

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Hotel Summarization (Beta)

What travelers say

  • Grant park(25)
  • Great location(25)
  • Very nice(24)
  • Room service(15)
  • Michigan avenue(14)
  • Executive floor(12)
  • Lake view(12)
  • Art Institute(7)
  • Navy pier(5)
  • Double beds(4)

Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels, Cheap Tickets, Travelocity, Hotwire, Priceline, Orbitz, getaroom.com, Hotels.com, BookIt.com, TripOnline SA, Odigeo and Tingo so you can book your Hilton Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel
Hotel Style:
#16 Green Hotel in Chicago
#47 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#76 Business Hotel in Chicago
#81 Romantic Hotel in Chicago

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