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Hilton Chicago

#96 of 179 Hotels in Chicago
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720 South Michigan Avenue, Chicago, IL 60605
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3,214 Reviews from our TripAdvisor Community

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Traveler rating
    1,118
    1,073
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Willmar, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Walking distance to a lot of sights, great room. Wonderful bedding, close to the lake, we did executive pass 4 breakfast, & afternoon appetizers, well worth it as there were 6 of us! Hotel has a lot of history!

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Senior Contributor
43 reviews 43 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Chicago Hilton a few nights for business. I believe the building was built in the 1920s. The architecture is gorgeous. The floor we were on was recently renovated. We actually had 2 bathrooms. Our room was very modern and comfortable. It is located right on Michigan Ave, a little over a mile south of the Chicago... More 

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Atlanta, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel, wonderful accomodations, great location for many attractions. The food in the cafe and restaurant was excellent, the room was perfect - very spacious and comfortable. Many wonderful attractions in the city were within walking distance. I would definitely return to this hotel when I visit Chicago again.

Review collected in partnership with Hilton Hotels & Resorts

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North Chicago, Illinois
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was very nice and there are several restaurants in the hotel to choose from, the pool and sundeck are fantastic! We had a wonderful overnight stay!!! Since there was 4 of us they were nice enough to give us a room with 2 bathrooms!!!

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Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our nice location and very nice staff! I was pleased to hear you had a wonderful stay in your two bathrooms room accommodations and found our pool and... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

What a beautiful, historic hotel! The staff was friendly, the location is perfect if you're heading to Soldier Field, Adler Panatarium, or the Field Museum. Beautiful park across the street and Buckingham Fountain is just a short walk as well.

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Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our beautiful historic hotel, perfect location and with the quality of service you received from our staff. It’s always good to hear we are meeting the expectations our... More 

Chicago, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We've been going to this particular Hilton since my kids were small, so that's been about 20 years. It's now redecorated and smooth, relaxing, calming . . . but I just can't seem to bond with the new decor.

Review collected in partnership with Hilton Hotels & Resorts

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Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of the many years you continue to return and for that we thank you and I’m sorry you can’t seem to bond with our new décor. We have received many mixed reviews... More 

atlanta
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We started at this location for a quick getaway on Mothers Day. I had a room in the older non renovated tower; very dated and old. I changed rooms when my family arrived, and it was in the newer tower. The accommodations were modern, room appeared larger. The service at the hotel was great, and all in all we had... More 

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, great location and with the quality of service you received from our staff. It’s always good to hear we are meeting the expectations our guests come... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

It's a good location if you are looking for proximity to the parks,, museums, and waterfront area. The staff was nice and friendly even with lots going on in the hotel. The room was on the smaller side, but clean and in good shape. Michigan ave. Is noisy even on the 22nd floor you will hear the horns, trains and... More 

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our nice location and with the quality of service you received from our staff. It’s always good to hear we are meeting the expectations our guests come to... More 

Saint Paul, Minnesota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here over the weekend as part of a convention. Huge hotel, old, grand, elegant decor. Our room was nice.. Two double beds and two bathrooms!!! I expected a larger more accommodating lobby in such a grand dame... But only very limited seating where one could relax, take it all in, enjoy a refreshment. There was a small take out... More 

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our historic hotel and with the quality of service you received from our friendly staff. I was pleased to hear you enjoyed your two bathrooms room accommodations. Please... More 

Missouri
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 3 days ago NEW

I had a short stay here with a few friends in a room with double bathrooms, which is EXCELLENT for a group of friends visiting the city. The room was a bit small/cramped, but an excellent deal for the price, especially with the clutch two bathrooms. Downstairs is gorgeous, spacious, and roomy. When you first enter, the entrance area has... More 

Was this review helpful? Yes
Michael H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our beautiful hotel and phenomenal location. I was pleased to hear you enjoyed your two bathrooms room accommodations and our gorgeous entrance! It’s always good to hear we... More 

Hotel Review Summarization

What travelers say

  • Grant park(25)
  • Great location(25)
  • Very nice(24)
  • Room service(15)
  • Michigan avenue(13)
  • Executive floor(12)
  • Lake view(12)
  • Art Institute(6)
  • Double beds(4)
  • Magnificent mile(4)
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