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Chicago's Essex Inn

3.0 of 5 800 South Michigan Avenue, Chicago, IL 60605
#104 of 169 Hotels in Chicago
1,097 Reviews 3.5 of 5 stars
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Chicago's Essex Inn
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1,097 reviews from our community

Traveler rating
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    491
    236
    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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Kansas City
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I travel a lot so I understand the hotel industry, and I also understand good business practices. I was hoping to book a Saturday night stay this weekend but the website is configured for a 2-night stay. I called to ask for an exception for a 1 night stay if the hotel was not sold old. "Sorry, we're not sold... More

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Palo Alto, California
Top Contributor
541 reviews 541 reviews
29 hotel reviews
236 helpful votes 236 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

When we first booked a block of rooms at the Essex for our hotel guests, we thought everything was going to be great. The location is convenient, right on Michigan Ave, close to the Field Museum where the wedding was going to be. And the amenities are great-- there's a pool, and a fitness center, and there's a free shuttle... More

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1 review
2 of 5 stars Reviewed 5 days ago NEW

My first time writing on TripAdvisor and unfortunately, for something unpleasant. I booked a one-night stay at the Essex Inn for a wedding. Their check-in time is very late - 4pm, and their check-out is at 11am. They would not grant us earlier check-in, which is fine, I brushed it off. Then when we got there, they put me and... More

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Cupar
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hotel looks impressive from the outside. Lobby lounge area and bar modern. That's where the compliments stop!!! Lifts do not stop flush with the floor on the lobby level, one elderly lady in our party had a hefty fall due to this. No help or apology was offered from the lobby staff!!! The afternoon lobby staff were unhelpful and downright... More

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

RodW- Here at Chicago’s Essex Inn we strive to do our best to make sure all of our guests have an enjoyable and comfortable stay, but in this case it didn't happen. Guest feedback, both positive and negative, helps us to be better and improve upon what we do. We will be discussing this situation and ways to utilize it... More

Limerick, Ireland
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 5 nights. The check in was quick. The rooms were a decent size and the beds were really comfortable. The staff were friendly and helpful. A safe, tea and coffee making facilities are provided in the room. Just a short walk to Millenium Park. Would stay here again.

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Marc Dun, Thank you for the great feedback. We are delighted that you have enjoyed your visit. We hope to have the pleasure of welcoming you back in the future. Best Regards, Jael More

Wakefield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights,a fair walk to town, on Michigan ave,couldn't, check in till 6 30 pm, after a long flight really needed to freshen up,facilities were o.k. Rooms were clean, not many bars or dining places nearby,staff pleasant,

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Chrispy666 Thank you for the wonderful comments! We are so glad that you enjoyed your experience, and we hope to have the pleasure of welcoming you back. Be well, Jael More

Halifax, NS
Top Contributor
52 reviews 52 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a great deal on this hotel through Hotwire - we went to run the Chicago Half Marathon. Checkin was fantastic; room looked out to the pool; room size was decent, bathroom small, we had 2 beds - comfy; we used the pool and sauna; had safe, fridge and coffee maker in room; we bought a CTA card that... More

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

mmc-maritimes Thank you for the great feedback! We are so glad that you enjoyed your experience and we appreciate you taking the time to note our location and the accommodations you've enjoyed. I hope to welcome you back soon. From one fellow Halifaxian to another heres hoping to a comfortable winter and some good hockey! Best Regards, Jael More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We had a lovely stay here for over 5 days . The room was big and comfortable and it was only a 15 minute walk to the centre of Michigan avenue . Very close to millennium park where there is regular evening entertainment . Staff were friendly and helpful

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Joanne C Thank you for such a great review! We are so pleased to hear you enjoyed your time with us. We cant wait to welcome you back again soon. All the Best, Jael More

Dudley, England, United Kingdom
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A fantastic hotel, very comfy bed, good facilities. Staff very friendly and helpful. Would definitely recommend. The view from our window was amazing (Lake Michigan ). Central location, with plenty of restaurants near by as well as a French restaurant in the hotel.

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Travel Family PA We appreciate you choosing to stay with us and for providing your feedback! I am happy you enjoyed our location and was able to relax in your comfortable room. All the best to you and your family. Jael More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location right on Grant Park and the Lake. - close enough to everything. Very reasonable rates and nice clean rooms with comfy beds. Great restaurants and music close buy - this is a great classic hotel.

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Additional Information about Chicago's Essex Inn

Address: 800 South Michigan Avenue, Chicago, IL 60605
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chicago's Essex Inn 3*
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Also Known As:
Chicago`s Essex Hotel Chicago
Chicagos Essex Hotel
Essex Inn Chicago
Hotel Chicagos Essex

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