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Chicago's Essex Inn

Hotel website
800 South Michigan Avenue, Chicago, IL 60605
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15% off room rate
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1,417 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Trenton, New Jersey
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

Arrived on bus trip from NJ with 50 other people. Hotel is very convenient, right on Michigan Ave. across from Grant Park and bus routes. Front desk was very helpful and pleasant. Its an older hotel they are revamping so there were some issues with hotel. We had trips set up with tour company we came with so did not... More 

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London, England, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a well located hotel opposite the Lake in Chicago Il. The staff were friendly. The rooms were clean and overall the hotel represented good value for money. The nearest L train stop is Harrison but Chicago is a great city to walk around too. The room had amazing oblique views over the lake and we had two breathtaking... More 

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2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Have to say how disappointed we were with the check-in at the hotel. We were married on Sat 18th July in the UK. Our trip around the USA is for our honeymoon. We booked our honeymoon through travel operator several month ago who were very specific on every booking to state that were are a honeymoon couple. This was evident... More 

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EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Dear Mr. Robinson-Ruling, I want to first thank you for bringing your concerns to my attention. We are addressing your concerns immediately. I know it was frustrating not walking into the same atmosphere and level of service as the previous hotels on your trip. After reviewing your reservation information we received through the travel agency, it appears that your specific... More 

Georgetown, Kentucky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My family of 7 stayed for 4 nights in a family suite. The room was very comfortable, larger than we expected, and very clean. The pool was awesome for the kids! All of the staff was very helpful and nice, including help with storing bags and getting the car! The location would be hard to beat -- walked everywhere from... More 

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Grapevine,
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

we wanted to have a beautiful view of the lake and city, from up high. well, we got it! we couldn't have been happier. we had a fridge and phones that didn't work, but they fixed it pretty quickly. everyone was super friendly and helpful. HAJI (sp?) really took care of us for the 2 nights we stayed. I don't... More 

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Louisville, Kentucky
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is bang opposite Hilton Chicago and is very conveniently located near most tourist attractions i Chicago. We had got the Chicago Pass, and that meant that we could Hop-on Hop Off a bus right from the bus stand across the hotel! The check-in was super smooth. The bathroom and the washbasin were so small that it would seem... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

I recently stayed at the Essex Inn for one night while I ran the Rock n' Roll half marathon. I have to say that this was the worst hotel experience that I have ever had. When I came back from the run I attempted to take a shower and discovered that the cold water tap was inoperative. Then my son... More 

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Travelers are raving about these Chicago hotels

Vouvry
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel looks old and cheap. But we could reach the city center fast. Next public transport within 10 minutes walk. No restaurant. But a good and expensive one next door. A pity the windows are on the side and we could not see the lake.

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North Canton, Ohio
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Essex over Memorial Day weekend for the Bike the Drive Event. The hotel was conveniently located to our event, and right on Michigan Ave. The room was fine, nothing super amazing, nothing out of order. The parking attendant, Robert, was top-notch. He helped us with our bikes (3) and took care of us ladies like we... More 

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Manchester
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is ideal for a break away in Chicago. Good location near Soldier Field and the Lake. Great views from the roof top garden. Didn't try the pool because so much to see in Chicago but it looked fine. Concierges very helpful specially the Asian man. Any information needed he had at his finger tips. All staff very helpful... More 

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Hotel Review Summarization

What travelers say

  • Grant park(27)
  • Free shuttle(5)
  • Short walk(4)
  • Navy pier(4)
  • Great location(3)
  • Field museum(3)
  • Hotel room(3)
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