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Chicago's Essex Inn

3.0 of 5 800 South Michigan Avenue, Chicago, IL 60605
#103 of 169 Hotels in Chicago
1,107 Reviews 3.5 of 5 stars
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Chicago's Essex Inn
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Chicago's Essex Inn
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1,107 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Preston, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the essex inn mid sept, the hotel was great, the reception staff were very friendly, the lifts worked no problem, the room on 12th floor had a side view of the park & Lake Michigan, a lovely sight to wake up to each morning. The room was great, clean, fresh bedding, comfy beds, plenty of lamps in... More

Was this review helpful? Yes 3
Top Contributor
73 reviews 73 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel that is very close to the Loop (city center). Direct access to lower Michigan avenue. By walk Millennium Park is very near (5 minutes for Buckingham Fountain). The room is very clean, convenient and comfortable. Service is really good. I arrived from the O'Hare airport using Blue Line metro + by walk from LaSalle station (less than 15... More

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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

We had mold in the shower and the title outside of the shower. There was also no privacy as the room as right next to the pool. We asked to be moved, they were very nice about this however the new room, while the mold situation was more under control, still left A LOT to be desired. The bathroom was... More

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Jspins: Thank you for taking the time to share your feedback with us. We really appreciate when guests provide honest comments as it helps us improve the service we offer. We’d like to discuss your stay with you in more detail. Please contact me directly at jscott@essexinn.com Thank you. More

West Berkshire
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nothing to get excited about but the hotel is in a good location, right on the edge of Grant Park. Rooms are fine. Comfy beds. Wouldn't want to stay in height of summer as no air conditioning due to the old building but fine in September. Overall good value and if you just want a place to sleep you can't... More

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Rotterdam, The Netherlands
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel was overall good. Clean rooms, however the heating/cooling system cannot be adjusted individually per room but that's apparently because of the construction of the building or that's how the hotel explains it at least. While we stayed there it was quite cool for September and it got a bit chilly at night but than I just took the... More

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Sydney, Australia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 5 nights at the Essex Inn. Beds were comfortable and the room had all we required.We liked the free bus to downtown tourist attractions[you can easily walk to Shedd aquarium and the Planetarium if you desire].The free bus also goes uptown to Navy Pier and the Magnificent Mile shopping ,so you don't need to get the hop on,hop... More

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Kingston, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed at the Essex 9/17/2014 - 9/21/2014. The staff was wonderful and attentive. The rooms were tiny and rugs were soiled and sinks didn't drain well. The environmental system is either cooling or heating for the entire hotel. Therefore no individual room adjustment. Unfortunately it was set to heat when we were there and the weather was unseasonably warm... More

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Huddersfield, United Kingdom
Top Contributor
70 reviews 70 reviews
23 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family of six stopped here for 2 nights prior to our trip all the way around Lake Michigan and returned there 10 nights later for our final 2 nights stay before flying home. We were delayed by 8 hours on our flight out (thanks American Airlines!) but the hotel had held our rooms and checked us in with the... More

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Kansas City
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I travel a lot so I understand the hotel industry, and I also understand good business practices. I was hoping to book a Saturday night stay this weekend but the website is configured for a 2-night stay. I called to ask for an exception for a 1 night stay if the hotel was not sold old. "Sorry, we're not sold... More

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Palo Alto, California
Top Contributor
541 reviews 541 reviews
29 hotel reviews
237 helpful votes 237 helpful votes
2 of 5 stars Reviewed 1 week ago

When we first booked a block of rooms at the Essex for our hotel guests, we thought everything was going to be great. The location is convenient, right on Michigan Ave, close to the Field Museum where the wedding was going to be. And the amenities are great-- there's a pool, and a fitness center, and there's a free shuttle... More

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Additional Information about Chicago's Essex Inn

Address: 800 South Michigan Avenue, Chicago, IL 60605
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chicago's Essex Inn 3*
Number of rooms: 254
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Also Known As:
Chicago`s Essex Hotel Chicago
Chicagos Essex Hotel
Essex Inn Chicago
Hotel Chicagos Essex

744 photos of this hotel

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Room/suite (80)
Pool/beach area (13)
Dining (5)
Hotel & grounds (58)
Bathroom (18)
View from room (28)
Family/play areas (2)
Other (58)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (40)
Double Double (49)
Double Suite (65)
Family Suite (70)
King Deluxe (55)
King Suite (74)
Pool (50)
The Hotel (63)

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Room/suite (10)
Hotel & grounds (2)
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Other (3)
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