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Chicago's Essex Inn

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800 South Michigan Avenue, Chicago, IL 60605
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15% off room rate
Best prices for: 1 room 1 guest
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Chicago's Essex Inn
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Chicago's Essex Inn
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1,329 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

The hotel was awful. First we were told very rudely by the parking attendant that parking was $60 a day even though we only arrived at 10pm. We would be charged this again at 3pm. (Not per 24 hours as advertised) When we got to our room (which was supposably upgraded) we found the room cramped, the bed linens to... More 

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Chelmsford, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights mid-week. Positives: Staff were very helpful and friendly, including letting us check out later at no charge. Big pool open until 9pm with a sauna which was great after a full day walking. Located about 15 minutes walk from Millenium park. Negatives: Rooms are tired, definitely in need of a refresh, although the painter theme... More 

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Recklinghausen
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We really liked everything about our Hotel. The room was spacious, affordable and clean. The location is very good, just minutes to walk to get to the next CTA station, several museums, sights or the shore. The only downset was the heating system which only knew hot or cold. The staff was very helpful and nice to us.

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EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Dear the Mauks, our staff at the Essex Inn want to thank you for your review of Chicago’s Essex Inn. We are so glad to hear that you were able to fully enjoy the comforts of our rooms, and the outstanding service of our staff. I hope you took the opportunity to see and experience some of the surrounding attractions.... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for two nights in April with a group of 16 wedding party. The location was wonderful, very close to restaurants and only a short taxi ride to the bar strip. The room was very nice and the view we had was fabulous across the front of the park and lake. We enjoyed a relaxing evening in the pool... More 

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EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Dear guest, thank you for the awesome review! Here at Chicago’s Essex Inn we thrive on maintaining excellent customer service. We are thrilled to hear your group was accommodated with no issues, and the view of Grant Park from the room was fabulous as well. Thank you again for stay at Chicago’s Essex Inn your key to the city! More 

Tel Aviv, Israel
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I visited Chicago for a Conference. Due to a limited hotels room’s availability, the company I work for booked the Essex INN. As for the location, it is located very close to the Buddy guy club, however it takes around 10-15 min in a Taxi to get to down Town. The Hotel: the room was a disaster. Very old, the... More 

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EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Dear Guest thank you for sharing feedback on your stay. We are an older property, which we like to think adds character to the hotel. However, having a guest stay in a room that wasn’t clean is not the experience we want for our guest. We are usually diligent with responding and/or accommodating our guest with resolutions to any issues... More 

Travelers are raving about these Chicago hotels

Appleton, Wisconsin
Top Contributor
65 reviews 65 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were able to check in early and when we checked out, they checked our bags so we could still visit attractions and not haul our baggage everywhere. Our room was very clean and quiet. The hotel has an indoor pool which was great for our kids and it was very big. The location is fantastic- right across from Grant... More 

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EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Thank you so much for reviewing Chicago’s Essex Inn. We always enjoy hearing our guest feedback, and are so glad that you were pleased with our staff what the hotel has to offer. We hope to have the opportunity to welcome you back to Essex Inn Chicago. Chicago’s Essex Inn your key to the city! More 

South Bend, Indiana
1 review
4 of 5 stars Reviewed 1 week ago

Front desk staff was very nice. They were personable, professional and fun people. Surprisingly the staff remembered my name and addressed me by it. They were helpful in checking my baggage when I needed to continue my conference sessions. I appreciate their willingness to go above and beyond to make sure we had a pleasant stay.

Review collected in partnership with this hotel

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EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Dear guest. Thank you for taking the time to share your thoughts on your experience. Our staff at Chicago’s Essex Inn, thrive on creating memorable experiences for our guest. We asked ourselves what is the one thing that is most inviting when you are staying or checking into a hotel. We all agreed it is when the employees remember your... More 

Dublin
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights as part of 3 week US trip - took the train from the Airport to La Salle and it was about 10 minute walk to the Hotel - very cheap & easy option! Con's Despite e-mailing in advance for nice views on high floor - got 2 rooms on the 3rd floor which were beyond... More 

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Everything was clean and check in was simple. Nice views and only an 0.8 mile walk through Grant Park to Millennium Park! We'd stay again. Didn't try the restaurant and didn't park valet. There is a parking ramp 1 block away for $25 a night...

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EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Dear guest. Thank you for sharing your experience with us. During your next visit maybe there would be time to try Brasserie French American cuisine. Great food at awesome prices!! Thank you again for staying at Chicago’s Essex Inn your key to the city! More 

Claremont, California
Top Contributor
86 reviews 86 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived well before check in time and staff accommodated us. Very friendly. You cannot beat the location of this hotel in Michigan Ave. across from Grant Park. The rooms were somewhat cramped but clean. Two issues: The entire guts were removed from the AC unit so there was no individual control in the room. Had to open the window. Also... More 

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EssexInnChicago, Front Office Manager at Chicago's Essex Inn, responded to this review

Dear guest. Thank you for sharing your experience with us. I want to first apologize for the inconvenience of the A/C unit not being completely repaired by the time you were checked into your room. We are a boutique property, so yes the rooms are small, with lots of character. Just so you are aware, we have passed your comments... More 

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