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All 167 Chicago hotels

Chicago's Essex Inn

3.0 of 5 Hotel   |   800 South Michigan Avenue, Chicago, IL 60605 (The Loop)
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Chicago's Essex Inn
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Ranked #100 of 167 hotels in Chicago
A recent review
5 of 5 stars reviewed 5 days ago
tphill65 Lincoln, United Kingdom
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972 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW

Tried canceling a reservation at this hotel on April 16th and have been given the runaround by numerous staff. I called again on the 17th, 18th, and 19th. Each time I was told different things. No one would let me talk to a manager. It is now April 20th and they are saying I have to email them a cancellation... More

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Lincoln, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Myself and my 2 adult sons, one a wheelchair user, spent 3 nights in the hotel recently. The hotel is clean, friendly, and the staff courteous and helpful. The room we had was made up of 2 bedrooms which suited our needs very well. The bathroom was tiny, but usable. The hotel pool and sauna was on the same floor... More

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Buffalo, New York
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Was in Chicago earlier this month on business and stayed at the Essex Inn for this return trip. The staff is very accommodating and knowledgeable. The property has gone through some recent renovations of the public space...looks amazing. I also really like the new restaurant that is on property. Now, some of the past reviews take some digs at the... More

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Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for two nights and thoroughly enjoyed our visit the hotel is well located for all Chicagos attractions we had breakfast in the restaurant both mornings and have no complaints about the food on our first night we sat in the bar and availed ourselves of the days offer of Miller beer at $2 a pint The second night we... More

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Check in was smooth when we arrived at the hotel, despite arriving at the same time as a performing arts school (I think). The room was basic but that's all we needed for our short stay in Chicago. The room was a little dated and dark but the bed was comfy and clean. The bathroom was very small and the... More

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Detroit, Michigan
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Location is very good, close to a lot of attractions. Average taxi ride was $12 with tip. Their shuttle needs more trips to more places. Shuttle was drop off only and limited runs to Nearby museums. Request a shuttle schedule for planning. Service was top notch! Workers were awesome and very helpful. Rooms were small, beds were small, and our... More

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Michigan
Top Contributor
56 reviews 56 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If ever given the chance between paying for this hotel, or paying more a bit more in town, go towards town. This hotel, although historical, deserves a 2 star, definitely not 3. Beds were similar to sleeping on the box springs, bathroom is quite small and cramped feeling. The view from our room was of another building, I am sure... More

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Macclesfield
Top Contributor
50 reviews 50 reviews
6 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although this hotel is a little dated in its decor the rooms are clean and the location is excellent for Downtown Chicago. Our bathroom was a little small but the bedroom and twin beds were a good size and our room had a view of the lake. Staff were very friendly and helpful. Very close to Shedd aquarium and the... More

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Parque, We are delighted to her that you enjoyed your stay with us and took advantage of Chicago's attractions. All of us take great pride in our roles and we are so happy to have been able to provide you and your family wonderful guest service. More

London UK
Top Contributor
123 reviews 123 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Essex for 2 nights as the starting point for a Dixieland & Rythms tour by Cosmos. The hotel was well placed for all local amenities and the staff and receptionists warm, friendly and helpful. A bonus for me was that there were smoking rooms available which saved having to keep going outside. A comfortable and clean... More

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Peter G, Thank you for taking the time to give us feedback regarding your recent stay. We are so happy you enjoyed yourself. Enjoy the rest of your tour and we hope to welcome you back again soon. More

netherlands
Contributor
16 reviews 16 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

good hotel downtown great pool and sauna nice fitness room.compliments to the pool boy did a excellent job garding the kids in the pool never sit down on his chair react immediatly at the kids actions never saw this annywhere.only thing that has a minus is the hotel parking is expansive.its a lot cheaper to park 100 FT furter in... More

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Additional Information about Chicago's Essex Inn

Also Known As:
Chicago`s Essex Hotel
Chicago`s Essex Hotel Chicago
Chicagos Essex Hotel
Essex Inn Chicago
Hotel Chicagos Essex
Address: 800 South Michigan Avenue, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#95 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chicago's Essex Inn 3*
Official Description (provided by the hotel):
Chicago’s Essex Inn is a hotel in downtown Chicago on the Michigan Avenue Cultural Mile that combines breathtaking panoramas of Grant Park, the Museum Campus and Lake Michigan with exciting promotional packages that incorporate famed attractions and events in Chicago.From our steel and glass lobby to contemporary rooms with floor-to-ceiling windows to an all-season rooftop pool, the Essex Inn offers amazing views and amazing value. ... more   less 
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