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Chicago's Essex Inn

3.0 of 5 800 South Michigan Avenue, Chicago, IL 60605
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Chicago's Essex Inn
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Chicago's Essex Inn
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1,158 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rock Springs, WY
Top Contributor
80 reviews 80 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Essex Inn for three nights. It is across the street from the Hilton where a convention I attended was based. The Essex is a less ostentatious, less expensive choice than the Hilton, a perfect choice for me. Nathan and the gang at the front desk were friendly and professional. My room was quiet and comfortable. The... More

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Eden Prairie, MN
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This is an OK option for a hotel in downtown Chicago. It is definitely an affordable place, and it offers exactly what you need: a roof over your head, a nice bed, and a bathroom. The rooms are just kind of small, though. My friend and I stayed here in May of 2013, and it was a little tight. The... More

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Top Contributor
125 reviews 125 reviews
19 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was for a 2 day trip to chicago. The location is the best part of the hotel. Pros 1. location. on S michigan ave. directly across from grant park. 0.8 miles on foot from field museum and aquarium. 2. hotel shuttle which makes 4 trips in the morning to the museum and aquarium and 4 trips in the evening... More

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Preston, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our first visit to the USA and our first stop was in Chicago. We stayed at the Essex Inn 2 nights, the room was lovely and clean, with a free Safety Deposit box in the room. A good location if you enjoy exploring, plenty to see and do in this area and numerous places to dine out if you wished.... More

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Cabo San Lucas, Mexico
1 review
1 of 5 stars Reviewed 1 week ago

I have been traveling for many years and the service in this Hotel is TERRIBLE specially at the Staff at Front Desk (day and night shift) , they really do not have any idea what means "costumer service" (No friendly, no smile, no service, etc, etc). Looks like they do not have a Boss or Supervisor that can help them... More

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Dear Israel G, Thank you for taking the time to share your feedback with us. We really appreciate when guests provide honest comments as it helps us improve the service we offer. We’d like to discuss your stay with you in more detail. Please contact our Director of Operations directly at jscott@essexinn.com , or provide us with contact details if... More

Chorley, United Kingdom
Top Contributor
93 reviews 93 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Our first visit to Chicago and a great hotel to stay at, good location, bedrooms very spacious, however bathroom very small, we found the staff to be friendly and informative. The hotel is clean and tidywould recommend this hotel to anyone who wants a comfortable clean room in a good location

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Mulwala, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I travelled to Chicago to see a few NBA games with a friend & this hotel provided everything we needed. Ideally located on South Michigan Avenue, the room was very comfortable & clean. The staff were very friendly & helpful & it has a nice restaurant & bar. It was a great location for us to go out & explore... More

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Bromley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here as one of many hotels on a Cosmos 'Dixieland and Rhythm' tour, adding two extra days at the beginning in this the chosen hotel. It's a little tired but the room was large, clean and the beds very comfy. It is ideally placed on South Michigan Avenue, leaving the hotel and turning left takes you eventually to... More

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Debbie T, Here at Chicago’s Essex Inn we strive to do our best to make sure all of our guests have an enjoyable and comfortable stay, but in this case it didn't happen. Guest feedback, both positive and negative, helps us to be better and improve upon what we do. We take all the guest concerns especially ones regarding guest... More

Helsinki
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wau! Our visit served as a lesson on cultural differences and I would like to share it with you!! Now afterwards, I am happy we were able to follow the following: I know that american service sector people are not paid well. I suppose it also means that people are working part time or temporarily in various jobs, and hotel... More

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GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

I would like to thank you for sharing your comments with us; it is helpful to us to receive both positive and negative feedback. Part of our company’s mission is to provide excellent service through continuous improvement. We loved to hear that you truly enjoyed the location of our property and all the amenities we have to offer. On the... More

Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 2 weeks ago

I read some bad reviews about this hotel. Its a older hotel but the room was very good. Staff was helpfull and friendly. We were right in the middle of every thing. My daughter was looking at a colage and the hotel was a great centeral location. Enjoyed the pool also.Good value

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Additional Information about Chicago's Essex Inn

Address: 800 South Michigan Avenue, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chicago's Essex Inn 3*
Number of rooms: 254
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Also Known As:
Chicago`s Essex Hotel Chicago
Chicagos Essex Hotel
Essex Inn Chicago
Hotel Chicagos Essex

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