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Inn of Chicago Magnificent Mile, an Ascend Collection hotel

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162 East Ohio Street, Chicago, IL 60611
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Inn of Chicago Magnificent Mile, an Ascend Collection hotel
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Inn of Chicago Magnificent Mile, an Ascend Collection hotel
Inn of Chicago Magnificent Mile, an Ascend Collection hotel
Inn of Chicago Magnificent Mile, an Ascend Collection hotel
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1,262 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Inn of Chicago Magnificent Mile, an Ascend Collection hotel
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Senior Contributor
25 reviews 25 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Others have said it already, but really, this could be a great hotel if they'd refurbish the rooms. It's unfortunately like my dorm room from 1982. I'd also suggest asking for a low floor, was on the 20th and while the views were nice, the elevators are slow and infrequent.

Was this review helpful? Yes 1
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

A J S-- We are happy that you enjoyed our five-star location, but regret if our guest room setting fell below expectations. Our hotel prides itself on our convenient location, affordable room rates, historic charm, and generous hospitality efforts. Please be assured of our best efforts to welcome you back for a much improved stay. More 

Farmington Hills, Michigan
Top Contributor
52 reviews 52 reviews
15 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was visiting Chicago (I have traveled here many times) for a weekend of shopping, relaxing and for a friends bachelorette party. This was my first stay at this hotel. Lobby was busy, line moved fast to check in. I had booked a Contemporary room not knowing that they are ONLY located on floors 3 & 4. I put in... More 

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

JLK41811-- Thank you for choosing to stay with us during your recent trip to Chicago for a friend's bachelorette party. We regret that you weren't assigned a contemporary guest room, but it seems the location of the room worked out for you in the end despite the traditional decor. Glad you took the time to check out our 22nd floor... More 

Wilton Manors, Florida
Top Contributor
156 reviews 156 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a really tough review to write. There is so much to like about the Inn of Chicago, but it has its flaws as many of the other reviews state. First, the location. Just a few hundred feet from Michigan Avenue, what more could you want. Maybe 3 blocks from the Grand Red Line station, so as long as... More 

Was this review helpful? Yes 3
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

jhklawyer--Thank you for taking the time to share your opinions of the Inn of Chicago. We greatly appreciate your honest feedback about our accommodations and location. Our hotel is just steps from Michigan Avenue and only a couple blocks to the Grand Red Line. Please note there is a combination of both traditional and modern guest rooms available at our... More 

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I got to the lobby and thought "oh, this isn't bad at all!" That's how they trick you!!!! The lobby looks nothing like the rest of the hotel! I checked in with a front desk agent who was determined to do the bare minimum. The hotel room was one of the worst I have ever stayed in. And I have... More 

Was this review helpful? Yes 6
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

carolyn0017-- Thank you for taking the time to express your grievances about our hotel. We accurately represent our accommodations on the hotel website, but regret if this came off deceiving to you. Please be assured that our housekeeping team meticulously sanitizes and inspects each guest room they are assigned to on a daily basis. Our apologies if one of the... More 

Travelers are raving about these Chicago hotels

kill devil hills,nc
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at Inn of Chicago on business last week and recommend it highly. The price was very reasonable for the location and the staff was courteous and really helpful. I arrived early and they stored my luggage so I could get lunch and then let me register and get room a little early. The desk made sure I knew... More 

Was this review helpful? Yes 2
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Thank you for choosing to stay at the Inn of Chicago during your business trip. We pride ourselves on our affordable rates and outgoing service efforts. It gives us great pleasure to read that you would most likely return to us again! More 

1 review
4 of 5 stars Reviewed 3 weeks ago

The receptionist was amazing. She found out we were on our honeymoon and upgraded our room this hotel is in the perfect location. We were minutes away from everything. We had an excellent stay. Will visit again and again. Staff was awesome!!

Was this review helpful? Yes
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Crecie P--We are delighted to read that our front desk agent and hotel staff in general exceeded expectations! It is a pleasure to hear that you will be returning to us again soon! More 

Chicago, Illinois
Top Contributor
55 reviews 55 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was looking for a hotel that was located in the River North Area of Chicago but couldn't turn down the price I got through a third party. Arrived at 3pm and had no problem at check. Got my room keys to a room with a king size bed. Front desk informed me that there was a bar and coffee place... More 

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

WhoEric--Thank you for your review and choosing to stay at the Inn of Chicago last minute. We are pleased that you enjoyed our close proximity to Dunkin Donuts, 7-11, and onsite LaVazza cafe. It gives us great pleasure to hear that you would return again soon! More 

Fort Collins, Colorado
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I came to Chicago for a professional conference, and it was just too ridiculous to pay the $300/night price of other hotels in the immediate surrounding area...especially when I knew that I'd be spending very little time in the hotel (either at work or sightseeing). I got a great deal at the Inn of Chicago (special offer via a travel... More 

Was this review helpful? Yes
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

JMB1209-- We are pleased to hear that you were able to secure a great deal at the Inn of Chicago during your conference trip. You can't beat our central location right off the Magnificent Mile, especially for visitors seeing Chicago for the very first time. Thank you for recommending our hotel to fellow travelers, and we look forward to your... More 

Sunrise, Florida
Top Contributor
94 reviews 94 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Try taking 47 high school students and 5 chaperones to Chi-Town from Atlanta by bus. We needed a place that was centrally located in order to accommodate our agenda of places to visit and this was it! A nice, clean, well-kept facility with an extremely helpful and knowledgeable staff. Rooms were clean and comfortable. Lots of places to eat, snack... More 

Was this review helpful? Yes
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

William H--Thank you for being a chaperon on the recent high school trip to Chicago! We hope the students and chaperons had a great time at the Inn of Chicago. Our hotel is also centrally located right off the Magnificent Mile providing a great starting point to explore the city. It would be a pleasure to welcome you all back... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Our room wasn't cleaned properly. There were spots on the floor an old razor cap and crumbs of some dirt on the floor. The television was dusty. On Tuesday evening when we returned they hadn't emptied our trash and left two used wash rags in the bathroom. I was truly upset.I had heard bad reviews about the hotel, but chose... More 

Was this review helpful? Yes 4
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Iam C-- Thank you for sharing your honest feedback with us. We sincerely regret to learn about the outcome of our housekeeping efforts during your stay, and assure you this is unacceptable. Rest assured, your comments will be addressed internally and our team will make every effort to be sure our rooms meet the highest housekeeping standards. We are very... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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