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Inn of Chicago Magnificent Mile, an Ascend Collection hotel

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162 East Ohio Street, Chicago, IL 60611
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Inn of Chicago Magnificent Mile, an Ascend Collection hotel
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Inn of Chicago Magnificent Mile, an Ascend Collection hotel
Inn of Chicago Magnificent Mile, an Ascend Collection hotel
Inn of Chicago Magnificent Mile, an Ascend Collection hotel
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1,262 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I had a stay of two nights and it was an really good experience, i had the nights to recovre my energie in really confortable beds. during the day i explored the city and felt really energetic! thanks for this excelent experience!

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Toronto, Canada
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

OK, the location is great, the rooms are OK, and the staff is friendly. The good ends there. This hotel nickels and dimes like the shoe-string airlines. I can understand paying for parking - this is a busy area. But c'mon. This joint charges for internet. (free 99% of other hotels) They charge if you want a fridge. (most decent... More 

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Allyn H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, Thank you for your review. We regret to learn if our accommodations failed to exceed expectations during your stay. Please be aware that our parking rates are very comparable to other nearby hotels. It is our hope that you will give us another chance to regain your confidence in us in the future. Best, Guest Services More 

Travelers are raving about these Chicago hotels

Staten Island, New York
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel seems dated, and could do with some anti-slip safety features in the bathtub. That being said, it is comfortable, the staff are friendly, and it is very conveniently located to the shopping on Magnificent Mile and walking distance to the Navy Pier.

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minnesota
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was excited to stay at this hotel for its location and what their website showed for room selection and common areas. It appeared to be so modern and updated spaces. Boy, was I disappointed when we entered the hallway and our room on the 16th floor. The hallway on this level is dark, dingy and has a smell. In... More 

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Allyn H, Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Thank you for your review. We regret if our hotel was not the best fit for you. Since we are categorized as a historic boutique hotel, our guest rooms are more unique than other traditional hotels located downtown. We hope that you find accommodations that best suit your needs on your next return to Chicago. Be Well, Guest Services More 

Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Our room looked like it had new carpeting. The staff was very friendly. Convenient location on Magnificent Mile within walking distance of fine restaurants, shopping and CTA. We would stay here again.

Was this review helpful? Yes 1
Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was picked for us through Priceline...name your own price. It's a great location, right on Michigan Ave. The staff is very friendly. But the rooms are small and very dated. Bathrooms really need a facelift. Tiny, old round style toilets. Several areas that had been caulked over many times. Old style, noisy airconditioner. Had to keep dropping temp to... More 

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed at the Inn of Chicago for two nights starting May 8th and am covered in bed-bug bites. Despite notifying management and the front desk, nothing was done, nor was I offered a refund or some sort of compensation. Moreover, they don't even have duvet covers - they use sheets as such, in addition to a very dirty overall... More 

Was this review helpful? Yes 1
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Please be assured that the Inn of Chicago is committed to the health, safety and welfare of our guests. We mandate an aggressive pest control policy, which includes regularly scheduled professional inspections and, if necessary, elimination protocols on a daily and monthly basis (i.e. inspecting and cleaning our rooms using some of the latest methods available in the industry). Also,... More 

Overland Park, Kansas
Top Contributor
153 reviews 153 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I knew that it was not going to be a 5 star experience for what I paid for the room. One block off the Magnificent mile, great for shoppers a bit more of a trek down the Grant Park and the museums. The only time I spoke with the staff was checking in and they were fine. Small bathroom that... More 

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Bryn C-- Thank you for your review. We are pleased that you enjoyed our convenient location, speedy elevator service, and friendly service. It saddens us to hear if the exterior city noises caused any major disruption during your recent stay. Next time, please alert us about this so we can seek a resolution and make your stay more comfortable. More 

Boston
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an average hotel - service is ok, and the room is satisfactory. The beds and bath are clean, but the carpets, space, etc. leave much to be desired. The air conditioning was really loud, given the small size of the room. Wifi works fine. They don't offer breakfast but there are cafes nearby and the location is great... More 

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

SaKumar-- We are happy that you enjoyed our prime location in downtown Chicago, but regret if our accommodations fell short of meeting expectations. Our hotel prides itself on our convenient location, affordable room rates, historic charm, and generous hospitality efforts. More 

Sao Paulo, SP
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've expected an reasonable hotel and Inn of Chicago met my expectations: good service, staff committed and a clean room with a good bed an shower..but the added value is the location that is almost at Michigan ave. at E Ohio st.. The place allow you to go shopping and dinning with a walking distance to the main places.

Was this review helpful? Yes 2
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Pvassalo-- You are absolutely right.. our added value is our prime location near the corner of Michigan Avenue and Ohio Street. Can't get any better! We hope to serve you again soon. More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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