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All 169 Chicago hotels

Inn of Chicago Magnificent Mile, an Ascend Collection hotel

3.0 of 5 Hotel   |   162 East Ohio Street, Chicago, IL 60611 (Near North Side)
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Ranked #115 of 169 Hotels in Chicago
A recent review
3 of 5 stars reviewed 3 days ago
Danielakc
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1,111 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Is a nice hotel, clean and the location is the best, you'll be a few steps for all the stores and great restaurants. The staff in the reception is the only bad thing this hotel has, the concierge's guys were really helpful and educated but the girls in the reception were awful!

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

If you want a great location, but are willing to sacrifice the size and quality of the room. This is the place for you. I know booking a room at the last minute usually ends up being expensive. But I do expect a nice sized room when I'm paying over $300. I do want to say the people were great.... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

It disappoints us to hear that the size of your guest room did not live up to expectations. Since we are categorized as a historic boutique hotel, our rooms are more intimate in size than other traditional cookie-cutter accommodations nearby. We pride ourselves on our unbeatable location just right off Michigan Avenue. More

Armeni, Greece
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Brilliant location, 15 min walk to Navy Pier, round the corner from Michigan Av, 5 mins to the river bridge. We were on our 30th wedding anniversary and husband‘s 60th birthday, got an upgraded room and free wi-fi.Juan at the desk could not be more helpful and the door guys were great too. The room was a bit tired and... More

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KokuaHospitality, Hotel Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Harri820 - So thrilled you had a great stay and happy anniversary! It is great to hear you've encountered great service in Juan and the door guys I will pass these comments on. Nick Katinos Inn of Chicago-Hotel Manager D:312.573.3132 nick.katinos@innofchicago.com More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First impression. Classy shabby chic. Friendly concierge staff. Cramped lobby, check-in went smooth. If you got your bags from the airport on the L, the tiny elevators will be no problem. We asked for higher up room recently renovated. Got a Corner room on 14th floor which is spacious and bright. Watch out if you open window, one came off... More

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, friendly staff, decent room, clean and comfortable, coffee making facilities, close proximity (i.e. joined on to lobby) to Italian coffee shop = convenient breakfast, Hyatt Nova is a very nice Armenian restaurant across the street.

Was this review helpful? Yes 2
KokuaHospitality, Hotel Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Timmy P- We are pleased to hear that you enjoyed the hotel and the amenities as well. I will pass along the kind words to our staff. Again thanks Nick Katinos Inn of Chicago - Hotel Manager D:312.573.3132 nick.katinos@innofchicago.com More

Toronto
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel was worth it for the location alone. It's a 30-second walk to the Magnificent Mile, walking distance to Navy Pier, John Hancock Tower, etc. Hotel is also close to bus routes, which is nice. Rooms were clean and well maintained. The hotel staff were friendly and helpful. One bad thing was the lack of Wifi in hotel rooms,... More

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Paterson, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was warned of the small rooms before my business trip to Chicago and I was okay with that. I was not okay with the quality of the room and the disrepair it was in. The furniture is super old and the carpet is gross. The carpet in the hallway is even more disgusting. The bathroom was the worst. There... More

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KokuaHospitality, Hotel Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

I would like to apologize for what you experienced at the Inn of Chicago. The incidents that you explained are truly not a good representation of the Inn of Chicago. Please accept my sincere apologies. If you would like to talk further please do not hesitate to contact me directly. Nick Katinos inn of Chicago-Hotel Manager T:312.787.3100 D:312.573.3132 nick.katinos@innofchicago.com More

Jewell, Iowa
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

the staff was very personable, however the room smelled musty, the bathroom had a heavy odor of mold, the mattress was old and I received three bloody bites during the night. Breakfast, lunch and dinner. Would not stay there again

Was this review helpful? Yes 9
KokuaHospitality, Hotel Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Donna S- Thank you for your comments about our staff, so sorry to hear about the bites. Please call me directly so we can discuss. Nick Katinos Inn of Chicago - Hotel Manager T:312.787.3100 D:312.573.3132 nick.katinos@innofchicago.com More

Slinger, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First of all, please allow me to commend the staff. The desk staff, bell services, and bartender were all very good: personable, knowledgeable, and friendly. Unfortunately, I can’t say much more positive about our experience staying at the hotel from Friday, August 8, through Sunday, August 10. On Friday, August 8, I, my wife, my daughter, and her fiancé registered... More

Was this review helpful? Yes 10
KokuaHospitality, Hotel Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Daniel - I appreciate your comments regarding our staff. I would like to apologize for your experience that you and your family encountered. I do apologize for the lack of great stay. I would be happy to discuss this further with you, would you please contact me directly. Nick Katinos Inn of Chicago-Hotel Manager D:312.573.3132 nick.katinos@innofchicago.com More

Vienna, Austria
Top Contributor
109 reviews 109 reviews
75 hotel reviews
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Yes, a really great location in the middle of everything. And yes, very helpful staff (if you could get through to them - there obviously were conventions in Chicago going on, so reception was permanently crowded - heavily understaffed and cramped, but staff still nice). I had a very small room on the third floor, dark, the smallest possible window,... More

Was this review helpful? Yes 2
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Additional Information about Inn of Chicago Magnificent Mile, an Ascend Collection hotel

Address: 162 East Ohio Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn of Chicago Magnificent Mile, an Ascend Collection hotel 3*
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Also Known As:
Inn Of Chicago Magnificent Mile, An Ascend Collection Hotel Hotel Chicago
Hotel Chicago Magnificent Mile
Magnificent Mile Hotel Chicago
Inn Chicago Magnificent Mile

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