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Inn of Chicago Magnificent Mile, an Ascend Collection hotel

3.0 of 5 Hotel   |   162 East Ohio Street, Chicago, IL 60611 (Near North Side)
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Ranked #119 of 174 Hotels in Chicago
A recent review
3 of 5 stars reviewed 1 week ago
VEE1225 Raleigh, North Carolina
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1,162 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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West Memphis, Arkansas, United States
1 review
1 of 5 stars Reviewed yesterday NEW

I stayed at this hotel 11/14-11/17 and had a terrible experience. The 2nd night we were there I realized my clutch wallet had been stolen by housekeeping. I reported this to the hotel, which of course nothing happened. Then when we get back to our room, our keypad on the actual door is broken. The hotel couldn't even get into... More

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Raleigh, North Carolina
Top Contributor
179 reviews 179 reviews
23 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I got a deal off of Travelzoo for this hotel and took it because it was a great deal! Our room was rather small. Didn't keep the heat very well. It was so cold in Chicago that we spent a great deal of time in then room instead of exploring outside. I found a dead bug on... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

VEE1225- Thank you for taking advantage of our Travelzoo promotion at the Inn of Chicago! It disappoints us to learn about the details of your recent stay. Please be assured that the Inn of Chicago is committed to the health, safety and welfare of our guests. We mandate an aggressive pest control policy, which includes regular inspections by our housekeeping... More

Fareham, United Kingdom
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great view from the back down to Magnificent Mile from the 10th floor. Shame about the noise from the frequent ambulances as we were near the ER department of Northwestern Hospital. Everything was near so walking was not a problem. Rubbish bin collection at 06.05 one morning woke me up- hence the need for double glazing. Internet was... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Warwickgirl06- Thank you for your review. We are glad that you enjoyed the view from your guest room. Being in the heart of the city there indeed is a lot of activity, and regret if the noise caused any inconvenience. It would be a pleasure to welcome you back again soon! More

Newport, Rhode Island
Top Contributor
109 reviews 109 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

The value is there.... in this overly expensive elitist city ... safe ... Clean ..... Great locale .... Great great staff.... .... Large room .... Adequate bar and lobby area ...... Too cold to enjoy the rooftop. :(

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Newporter2551- Thank you for your nice comments. We regret that you were unable to experience the skyline terrace during your stay. Winter has come early in Chicago! More

Boston, Massachusetts
1 review
1 of 5 stars Reviewed 2 weeks ago

Terrible hotel. First night they put me in a tiny closet like room. I asked for a room change so they gave me a huge room on the 21st floor. At first I was happy but woke up at 4 am with bug bites on my leg. I looked in the bed and found a bed bug! I was wondering... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Please be assured that the Inn of Chicago is committed to the health, safety and welfare of our guests. We mandate an aggressive pest control policy, which includes regularly scheduled professional inspections and, if necessary, elimination protocols on a daily and monthly basis (i.e. inspecting and cleaning our rooms using some of the latest methods available in the industry). Also,... More

Elm Grove, Wisconsin
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Inn of Chicago for one night. The location is excellent, right off Michigan Ave, Starbucks right around the corner, and all sorts of other restaurants and shops in the immediate neighborhood. Our room was bigger than I expected from reading other reviews. It did not feel cramped at all. While the furniture was not in... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

momof4Wi- Thank you for your great feedback! We are happy that you enjoyed our central location in the heart of downtown Chicago. It is great that you took advantage of our Skyline Terrace on the 22nd floor during your stay. We are excited to hear that you would definitely return to us again soon! More

Dublin, Ireland
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ok it's a basic hotel but for the price and great location it's hard to beat. We had a twin room at the end of the corridor so it had dual aspect and was very spacious. Bathroom is not large but not tiny either. Coffee machine and coffee provided but as I'm more of a tea drinker I bought tea... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Sandra C- Thank you for choosing to stay with us! It is tough to beat our central location just minutes from shopping, dining, and plenty of sightseeing. Corner Bakery and West Egg are great spots to eat at when visiting Chicago. We hope to welcome you back on your next return from across the big pond! More

Maple Grove, Minnesota
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel clearly hasn't put any money into it for decades! The wallpaper, drapes and carpet were frayed and grimy. The floor was so gross I wore my shoes for slippers the whole time I was there. The bed had nothing but a thin, worn blanket for a top cover so I had to crank the heat in the middle... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

ksctraveler88- Thank you for your review. We regret if our accommodations did not meet expectations. Although our furnishings and decor is somewhat dated, this should not detract from our central location, great value proposition, personalized service, and historic charm. We have not heard a guest complain about the odor in our fitness center, but this will be addressed immediately. We... More

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed here with a group of old friends for three nights last weekend. We picked this hotel after considering many other hotels. Our goal was to find a moderately priced comfortable hotel close to the Magnificent Mile, with rooms that had two double beds. That was not easy to find in this area, but that's exactly what this hotel... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Gary368- Thank you for choosing to stay with us on your friends getaway to Chicago! You made a great decision based on our great price point, central location, pristine accommodations, and authentic Chicago hospitality. It would be a pleasure to welcome you and your group of friends back for another memorable weekend stay. More

2 reviews
1 of 5 stars Reviewed 3 weeks ago

Terrible hotel! Sheets were thin and close to drapes for your window in feel and warmth... Mold in the bathroom and the bathroom had dirty washclothes in it from previous stay. Heating wasn't working. Bathroom was tiny and cheap.. Fully substandard quality hotel.. Only reason it has 3 stars is location. Quality is -1 in my opinion. I don't normally... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

mitchell n- It deeply saddens us to read about your disappointing stay. The experience that you had as it is not indicative of the service that we strive to provide to our guests, and for that we truly apologize. We take a lot of pride on the proactive service provided by our team, and so when reading about the concerns... More

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Additional Information about Inn of Chicago Magnificent Mile, an Ascend Collection hotel

Address: 162 East Ohio Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — Inn of Chicago Magnificent Mile, an Ascend Collection hotel 3*
Number of rooms: 359
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Also Known As:
Inn Of Chicago Magnificent Mile, An Ascend Collection Hotel Hotel Chicago
Hotel Chicago Magnificent Mile
Magnificent Mile Hotel Chicago
Inn Chicago Magnificent Mile

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