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Inn of Chicago Magnificent Mile, an Ascend Collection hotel

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162 East Ohio Street, Chicago, IL 60611
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Inn of Chicago Magnificent Mile, an Ascend Collection hotel
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Inn of Chicago Magnificent Mile, an Ascend Collection hotel
Inn of Chicago Magnificent Mile, an Ascend Collection hotel
Inn of Chicago Magnificent Mile, an Ascend Collection hotel
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1,312 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 4 days. After reading all the reviews we were nervous checking in. As soon as we drove up, the staff met us immediately, they were helpful and friendly.The room was bright and clean, the beds were super comfortable. The water was both hot and had ample pressure. And the location can not be beat! If I... More 

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Lompoc, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Before our trip, I read a lot of reviews on the Inn of Chicago, and I was definitely a little nervous, but we had a great stay. I chose the hotel because of the price and location, and I was not disappointed at all. As everyone has previously said, the lobby is beautiful and doesn't quite match the rooms which... More 

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Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, We are pleased that your expectations were met during your stay with us at Inn Of Chicago. As we're sure you've read in previous review responses; renovations are being pursued for our location. We agree that location and price are important advantages of making The Inn Of Chicago your choice of lodging while visiting the city. Thank you... More 

Columbus, Oh
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

GREAT LOCATION AND PRICE. This hotel is very old and only the lobby has been renovated. It appears the plan is to do more renovation as we did see a little construction. However, the pictures are pretty deceiving on the website to see only newly remodeled details (which are pretty nice looking). Our room was fairly clean, but very dilapidated.... More 

Was this review helpful? Yes 1
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, Thank you for your review of Inn Of Chicago. We are glad you were a fan of our location and price. As you stated in your review, renovations are important and being pursued for our location. We are happy you enjoyed the Skyline Terrace... It provides a beautiful view of the city to our guests. We hope you... More 

BEMIDJI
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Entryway lobby area was very nice. Elevators were small. Carpet in the hallways was worn and needed replacement. No free breakfast. Room service was quite spendy. Air conditioner barely kept up despite the tiny room. Room was next to a service elevator. Apparently they are working on the place a lot as their was a ton of traffic from it.... More 

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Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, Thank you for your review of Inn Of Chicago.We are glad that you enjoyed our marvelous location on The Magnificent Mile. Renovations are being pursued for our hotel but as we're sure your aware of, are a process. We hope you enjoyed your stay and look forward to accommodating you in the future. More 

chicago
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We booked this hotel for a girls night in Chicago. We were trying to stay on the cheaper side (literally it only saved us 20-30 dollars). This hotel smelled musty and old. There is no closet but a curtain with a rod behind it in the corner of the room. The room smelled of smoke even though it was suppose... More 

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Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Callie, We apologize that you did not receive adequate service during your stay with us at Inn Of Chicago. The Guest Services Manager has been contacted regarding the issues with your stay and it will be addressed immediately. We are a historic boutique location and renovations are important to us. They are being pursued, yet are a process, as are... More 

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Pittsburgh, Pennsylvania
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The lobby was cute but the rooms were small and in need of better upgrades. Small rooms are to be expected in a major city but the room was stuffy and felt old. The location however is absolutely incredible, accessible to all major sites. This makes up for the rooms.

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Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Good morning, We are glad that you enjoyed our excellent location just off of Chicago's Magnificent Mile! Renovations are important to us and are being pursued at Inn Of Chicago. However, we are a historic boutique location and that has some influence on the size of the rooms. We are pleased you enjoyed our location and hope to have you... More 

somwhere in the southwest
Level Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 1 week ago

specifically notated reservation that no card was to be charged without a customer present.ie at check in.i made these reservations months ago for work.apparently a large event was scheduled thereafter, and they went into pricegouge mode.since they tried to charge my card a week ahead of time (in violation of the reservation),i canceled.not recommended due to attempts at monetary gamesmanship.nuff... More 

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Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Rob, We apologize for your recent mishap. We have informed Guest Services to look into this situation. In the meantime, if you have any further questions or concerns please contact our Front Office Manager, Allyn Huston, at allyn.huston@innofchicago.com. Thank you for informing us of this and have a great day. More 

Columbus, Ohio
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I took a quick - two night - trip to Chicago to celebrate our anniversary. We booked through Hotwire and were a little worried after reading the reviews. But we have nothing but good things to say about this hotel. As soon as we arrived, we were greeted by valet who asked if we wanted to valet... More 

Was this review helpful? Yes 1
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Jenni, We are very pleased that you enjoyed your stay with us at Inn Of Chicago! We agree that our location in the city is superb. We appreciate your kind comments and hope to have you back in the near future. Thank you and have a terrific day. More 

Boynton Beach, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel has a great location. That being said its probably not as nice as anything around it. If you can find another place with more amenities for the same price as the Inn, go there instead of here. Plus, wi-fi seems to be a commodity in Chicago, no one offers it for free. Including the Inn of Chicago. The... More 

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Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Alvadido, We are sorry that your experience at Inn Of Chicago was not a memorable one. We assure you that renovations are important to us and are being pursued for the hotel. Due to the fact that we are a historic/boutique location, this does affect the size of some of our rooms. Thank you for your review and we hope... More 

Champaign, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We booked this hotel for a day as we have some business at Chicago and thank God that it was only for a day. Room was small, old and utterly disappointing. Usually, I feel elated when I enter a hotel room but here the feeling was totally opposite. They did not let us check in even an hour early. Free... More 

Was this review helpful? Yes
Blake H, Guest Relations Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dear Guest, We apologize that our accommodations did not meet your standards during your stay with us. We take pride in our unique historic/boutique style hotel. Please understand that renovations are an important priority at Inn Of Chicago and are being pursued. We are pleased to hear that you did enjoy our location in proximity to The Magnificent Mile of... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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