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Inn of Chicago Magnificent Mile, an Ascend Collection hotel

3.0 of 5 Hotel   |   162 East Ohio Street, Chicago, IL 60611 (Near North Side)
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Ranked #115 of 172 Hotels in Chicago
A recent review
3 of 5 stars reviewed 5 days ago
Yoshi_NYC New York City, New York
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1,141 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed 3 days ago NEW

This hotel is fine if you aren't expecting much. The rooms are average, and in need of updating, but they were clean. The bathrooms are tiny with no counter space. Makes getting ready a little difficult. It was fine for what we needed but not my first choice in hotels. The location is good which made up for the so... More

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed only one night at IOC. Location was great, just a block from Magnificent Mile and few blocks from the riverfront, and short walk to lakefront. I found a rate online but called the hotel to book. They would not honor the rate I found online and offered me a rate $43 higher than I found online. I don't... More

Was this review helpful? Yes 2
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Yoshi_NYC- There are discounted travel sites online that quote different rates than our hotel reservation department. We apologize if this price difference caused any inconvenience, and hope that you enjoyed the rest of your time in Chicago. Please be aware that we do offer complimentary WiFi in the lobby level of our hotel, should you choose not to pay the... More

Toronto, Canada
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I've stayed at quite a few Ascend Collection hotels, and the Inn of Chicago is second to worst, only after the basement of the GEM NYC hotel. Even though I request and a front desk agent said I was confirmed in a "renovated, upgraded room," the room I was in was extremely worn and the bathroom so small that to... More

Was this review helpful? Yes 1
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

maxdatraveler- Thank you for your review. Your feedback is truly important to us because it helps us to realize both our strengths and weaknesses from our guests' point of view. We apologize that we did not exceed your expectations throughout your stay. We strive to provide the quality amenities and value you expect from our brand and regret this was... More

Senior Contributor
34 reviews 34 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The Ascend Company should be embarrassed by this property. This hotel is a dump. The only reason I gave it two stars is because it is in a great location, and the staff was extremely polite and helpful. I can not understand why anyone in their right frame of mind would give this hotel a good rating. The reviewers who... More

Was this review helpful? Yes 1
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

MyAkitaBear- We understand that our hotel is not a perfect fit for every traveler, but many guests greatly value our excellent price proposition and location in the heart of it all. It is our mission to make every guest experience an enjoyable one and we regret that your recent stay did not live up to that commitment. We are not... More

Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We are the end of September to October this year, came to Chicago tour we stayed a total of three hotels .Inn of chicago though not a fine hotel, but not a luxury hotel, but his position is really great! Firstly it in loop the center point distance as long as a few of the most famous attractions within walking... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Thank you for staying at the Inn of Chicago! We are glad that you enjoyed our central location close to Navy Pier, Millennium Park, and Michigan Avenue. Thank you very much for strongly recommending our hotel! More

San Diego, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We were disappointed with our 'standard room.' It lacked even a closet. (A curtain in a corner on a shower rod provided a small space for hanging clothes!) The front desk staff person was most gracious, though, and upgraded us to a corner suite, which was very comfortable and lovely. The location is wonderful and staff were all great. We... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Vicki S- We are relieved that our front desk agent was able to upgrade you to a corner guest room to help improve your overall experience at the Inn of Chicago. More

Sterling Heights, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was in town for a wedding. I only needed a room for one night. Prices on a Saturday night in downtown Chicago are high. I was disappointed that the best I could land was a 3 star rated hotel on priceline.com but I only needed a bed for the night. The location was definitely ideal, within walking distance of... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Petemode- Thank you for choosing to stay with us for the wedding you attended nearby. You definitely nailed our location on the head... we are just steps from everything there is to do in downtown Chicago. Our hotel is a historic facility built in 1927 and is a true windy city treasure. We pride our selves on providing friendly and... More

Alton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel for three nights as part of a tour, so the layout of the city was a new experience for us. As it turned out, the hotel was located close to the Magnificent Mile where many of the upmarket shops are located. It was also within walking distance of Navy Pier which is now a premier... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Margaret B- Thank you for taking the time to tell us about your recent experience at the Inn of Chicago! We are pleased that you enjoyed our central location close to the Mag Mile and Navy Pier. It is great to hear that you discovered our rooftop terrace during your stay, which offers spectacular panoramic skyline views of Chicago. We... More

DC
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The Inn of Chicago is very conveniently located a block from the heart of the Magnificent Mile. The staff were helpful and the room was clean. The housekeeping service was especially good, not coming around too early but still having the room cleaned every day by the time we returned from lunch. I wish all hotels had housekeeping that was... More

Was this review helpful? Yes 1
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

MarcoDC- Please be assured that we value every one of our guests, and do everything to make sure their stay is as enjoyable as possible. It seems we fell short in delivering this basic promise to you, and for that we sincerely apologize. Please be assured that the photos featured on our website accurately reflect the inventory available at our... More

Saint Peters, Missouri
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was a girl's trip to celebrate one of the three gal's birthday. Downtown Chi was the important aspect in making arrangements. I Pricelined this hotel and got a great deal. The hotel was only 1/2 block from Michigan Ave by the Gap, H&M, and all kinds of shopping and eateries. Easy walk to Navy Pier, any of the CTA... More

Was this review helpful? Yes 1
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Nancy5119- Thank you for taking the time to tell us about your recent girl's trip to the Inn of Chicago! We are glad that our location was perfect for shopping and public transportation. It is great to see that you took advantage of our skyline terrace during your recent visit too. We look forward to welcoming you back again for... More

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Additional Information about Inn of Chicago Magnificent Mile, an Ascend Collection hotel

Address: 162 East Ohio Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn of Chicago Magnificent Mile, an Ascend Collection hotel 3*
Number of rooms: 359
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Also Known As:
Inn Of Chicago Magnificent Mile, An Ascend Collection Hotel Hotel Chicago
Hotel Chicago Magnificent Mile
Magnificent Mile Hotel Chicago
Inn Chicago Magnificent Mile

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