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Inn of Chicago Magnificent Mile, an Ascend Collection hotel

3.0 of 5 Hotel   |   162 East Ohio Street, Chicago, IL 60611 (Near North Side)
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Ranked #116 of 169 Hotels in Chicago
A recent review
4 of 5 stars reviewed 1 week ago
Dianna T
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1,118 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Edmonton, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

The hotel couldn't be in a better location: one block off the Magnificent Mile. For this alone I have rated it 2 stars. The room itself is adequate - tired decor, not very warm blankets on the bed, grubby looking bathtub and tiles - but it was clean enough and the bed was comfortable. The hotwire.com description said the hotel... More

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Baltimore, Maryland
1 review
1 of 5 stars Reviewed 3 days ago NEW

do yourself a favor and find another hotel. the lobby and website look great. I booked thru priceline. when I arrived I was shocked at the filthiness of the room, I wanted to put my sandals on to shower in the weird handicapped shower. they would not give me another room. I left after sleeping there one night because I... More

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Boston, Massachusetts, United States
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

We booked a reservation at this hotel several months ago, but were surprised to discover upon arrival from Boston that our reservation had been cancelled without notifying us, because the credit card we had provided when we reserved didn't go through. The reason it didn't go through was because the issuing bank had replaced the card the month before, due... More

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Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at the Inn of Chicago twice on different trips and will keep staying there. The staff is friendly and the location is perfect. It is right on the Mag Mile and is very close to a metro stop. The rooms are small but I don't mind because I am only in my room to sleep as I... More

Was this review helpful? Yes 1
KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Dianna T- Thank you for describing our hotel as cozy, friendly and perfectly located. We appreciate you recommending our hotel to fellow travelers. More

North Ridgeville, Ohio
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

A friend and I did a long weekend trip to Chicago and found this hotel at a great deal. Based on the photos of the hotel, we were pretty amazed at the price and booked immediately. Upon arrival, we were still pretty happy with what we saw - very modern lobby, a modern, but small, bar on the main floor,... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Nikki M- Thank you for choosing to stay with us for a long weekend! Please be aware that we offer two types of guest rooms at the Inn of Chicago: traditional and contemporary. Next time you return to Chicago, we hope you will give us another opportunity to try out one of our more contemporary guest rooms. This should help... More

Southport, United Kingdom
Top Contributor
98 reviews 98 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

First impressions were not good as this hotel is in serious need of redecoration. That being said the bed was very comfortable , sheets and pillows fab. You are also in a great part of the city , out of hotel turn right.

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Wanderer191255- We are happy that you enjoyed our comfortable bedding and central location, but regret if our decor did not meet expectations. Although the decor may be somewhat dated, our affordable price point, unbeatable location, personalized service, and 22nd floor skyline terrace outweigh our current design scheme. More

Iowa City, Iowa
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Got to the hotel early, but staff took our bags and told us to go out and enjoy the day, and come back closer to 2 pm. We got back about 1:30 and everything was ready for us. Even gave us a text assking if we needed anything to let them know.

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

tdog20- We hope you enjoyed the Zach Brown concert! Glad you appreciated our text messaging platform during your stay. It would be a pleasure to serve you again! More

Senior Contributor
34 reviews 34 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Is a nice hotel, clean and the location is the best, you'll be a few steps for all the stores and great restaurants. The staff in the reception is the only bad thing this hotel has, the concierge's guys were really helpful and educated but the girls in the reception were awful!

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Danielakc- We are happy that you enjoyed our prime location, but regret if our front desk team did not leave a positive impression on you. This is not our standard, and will be addressed. It would be a pleasure to welcome you back again for a much improved experience. More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

If you want a great location, but are willing to sacrifice the size and quality of the room. This is the place for you. I know booking a room at the last minute usually ends up being expensive. But I do expect a nice sized room when I'm paying over $300. I do want to say the people were great.... More

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KokuaHospitality, Guest Services at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

It disappoints us to hear that the size of your guest room did not live up to expectations. Since we are categorized as a historic boutique hotel, our rooms are more intimate in size than other traditional cookie-cutter accommodations nearby. We pride ourselves on our unbeatable location just right off Michigan Avenue. More

Armeni, Greece
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Brilliant location, 15 min walk to Navy Pier, round the corner from Michigan Av, 5 mins to the river bridge. We were on our 30th wedding anniversary and husband‘s 60th birthday, got an upgraded room and free wi-fi.Juan at the desk could not be more helpful and the door guys were great too. The room was a bit tired and... More

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KokuaHospitality, Hotel Manager at Inn of Chicago Magnificent Mile, an Ascend Collection hotel, responded to this review

Harri820 - So thrilled you had a great stay and happy anniversary! It is great to hear you've encountered great service in Juan and the door guys I will pass these comments on. Nick Katinos Inn of Chicago-Hotel Manager D:312.573.3132 nick.katinos@innofchicago.com More

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Additional Information about Inn of Chicago Magnificent Mile, an Ascend Collection hotel

Address: 162 East Ohio Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn of Chicago Magnificent Mile, an Ascend Collection hotel 3*
Number of rooms: 359
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Also Known As:
Inn Of Chicago Magnificent Mile, An Ascend Collection Hotel Hotel Chicago
Hotel Chicago Magnificent Mile
Magnificent Mile Hotel Chicago
Inn Chicago Magnificent Mile

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