We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Plus Hawthorne Terrace Hotel

#44 of 177 Hotels in Chicago
Certificate of Excellence
Hotel website
Hotel deals
3434 N Broadway Avenue, Chicago, IL 60657-2516
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN Plus Hawthorne Terrace Hotel
Professional photos View all
Browse nearby
BEST WESTERN Plus Hawthorne Terrace Hotel
Write a Review

473 reviews from our community

Traveler rating
    219
    191
    34
    19
    10
See reviews for
145
128
49
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (473)
  • Mar-May only
    (116)
  • Jun-Aug only
    (139)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (90)
All months
Los Angeels, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Steet sounds a little louder then expected. Great location for waling to restaurants and shopping. Restaurants are a very good variety with excellent food choices. Close walking distance to subway and major bus lines to get around the city. 2 Large supermarkets on the same block as well as 2 charming neighborhood bars.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear August D, Thank you so much for staying with us. I am sorry about the street noise that you had to experience. We do have some rooms that do not face the street. We hope you will give us another chance, and if you do decide to return please mention to the front desk agent that you would prefer... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent! Above and Beyond! Superior Professional Staff! Room was spacious. Great location for a Cubs game. Felt like we were at an exclusive B&B! Dining and bars near by. The staff tarts you like family!

Review collected in partnership with Best Western

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear jamesal9383JY, We are so glad you picked to stay with us! Thank you for the amazing review. I am pleased that our staff was able to make an impact during your visit. We hope you will chose us again next time your travels bring you back to the area. We would love to have you back. Warmest Regards, Yolanda... More 

Oklahoma
Contributor
16 reviews 16 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel, helpful staff, clean, decent accomodations. Breakfast area rather smallish, but typical continental choices. My only complaint is that the A/C has the motion-activated thermostat, which kept shutting off when I went to sleep. I sleep better if it's a little cooler in the room, and even though I kept turning down thermostat, it never stayed on very long.... More 

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear alvamark, Thank you for choosing to stay with us. I appreciate your feedback. I am sorry to hear our thermostat was an inconvenience. We do have a VIP mode that might help that problem. We hope you will give us another chance to deliver a 5 point stay. Please contact me directly and I will be happy to ensure... More 

Texas, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

If you are looking for a quiet place to experience Chicago for a game at Wrigley Field, you can't go wrong! It's just far enough to get away from the hustle and bustle, yet within walking distance for privacy. We will definitely be staying here again! We did not use the amenities nor eat the food so I can't comment... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear MEnTC, Thank you for staying with us and for taking the time to review us! I am so pleased that you appreciated the location and the neighborhood. We cant wait to welcome you back again. Maybe next time there will be time to enjoy more of our amenities. Feel free to contact me directly and I can do my... More 

Cicero, Indiana
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

5 Stars: 1. Cleanliness 2. Professionalism 3. Building exterior 4. Interior décor, and last but most important the feeling of being secure “safe at home”. From the moment we checked in to the moment we checked out the staff was outstanding. Very attentive, knowledgeable and just down right friendly. At check in I was reluctant to valet my car, based... More 

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Troy (Cicero73), Thank you so much for the very detailed and positive feedback. We greatly appreciate that you took the time to review us on TripAdvisor. I am mostly pleased that you enjoyed your stay and that our staff was able to make an impact. We hope to welcome you and your wife back soon. We have many great... More 

Minneapolis, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The clerk in the mornings, I think her name was Suzy, was extremely helpful in helping me navigate public transportation around Chicago. She even gave me a bus pass to use. She was great! The breakfast was wonderful - much more than I expected with omelettes,, bacon and waffles among other great things. I will definitely stay here again when... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Michelle W, Thank you so very much for the wonderful Review. I am so very pleased that you took the time to recognize one of our staff, Suzy. I will be sure to share your compliments. She does an amazing job for us every day its nice to see it doesn't go unnoticed. We hope to welcome you back... More 

1 review
4 of 5 stars Reviewed 1 week ago

There are not many hotels in the Lakeview area. I found this hotel very convenient and comfortable. You can walk to many restaurants in the vicinity. The beds and pillows were very comfortable and the breakfast was an added treat.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear 28nancyf, Thank you for taking the time to review us on TripAdvisor. Myself and other travelers are grateful for the feedback. We are also happy that you liked the boutique feel of our property. We strive to give our guests the comforts of home with a few added amenities. I hope we have the chance to welcome you again... More 

Gold Canyon, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Staff was courteous and helpful. Received a free upgrade to a beatiful king suite and felt like a king and queen. Close enough to walk to Wrigley and enough wslking traffic slong route after game to be safe.

Review collected in partnership with this hotel

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear lesweb, Thank you for your wonderful review on our property. I am so pleased to know my staff was able to make an impact during your stay. Thank you also for showing your appreciation for the upgrade, we try our best to select a few guests each day to surprise with an upgrade when available. We hope to welcome... More 

Fishers, Indiana
1 review
4 of 5 stars Reviewed 1 week ago

Quaint smaller hotel... minutes from Wrigley Field. Nice room, good breakfast. Good service. I would stay here again, Some street noise but not a problem. Parking was reasonable for Chicago. Lots of restaurants within walking distance. A great place to stay if visiting the area or if you want to catch a game. Good for couples and/or business travelers. The... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Indyxajeff, Thank you so much for staying with us. We are so happy you enjoyed our hotel and the location. We appreciate you taking the time to review our hotel on TripAdvisor. We know our current and future guests will find your detailed review very helpful. We hope to have the chance to welcome you back once your travels... More 

minneapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Appreciated the pet friendly accommodations, friendly staff and location near Lake Michigan. Convenient parking facility next door and a great neighborhood feel. Complimentary breakfast offered lots of variety that would appeal to families and the outdoor seating on the terrace was a plus

Review collected in partnership with Best Western

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Sue R, Thank you so much for staying with us. We appreciate the wonderful review. It makes me happy to hear you appreciated the pet friendly accommodations. We love our furry guests too! We are happy to know that you liked the amenities we have to offer. We do our best to make things as comfortable and convenient as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

325 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (20)
Viewed
Dining (1)
Viewed
Bathroom (3)
Viewed
Other (10)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (235)
Viewed
Amenities (23)
Viewed
Courtyard Two Bedroom King Suite (60)
Viewed
Loft King Suite (36)
Viewed
Roscoe King Suite (64)
Viewed
The Hotel (52)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Bathroom (2)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (6)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (20)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities