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BEST WESTERN Plus Hawthorne Terrace Hotel

#48 of 178 Hotels in Chicago
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3434 N Broadway Avenue, Chicago, IL 60657-2516
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1 room 1 guest
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539 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Des Moines, Iowa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel many times while in Chicago. The location has many restaurants, grocery stores, close to bus, and parking next door. Breakfast was very good and the hotel staff is friendly and always willing to make your stay pleasant.

Review collected in partnership with Best Western

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New York City, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just spent three nights here on a visit to our daughter, who lives nearby. Our one bedroom suite was clean and neat, and any minor issues were promptly and perfectly addressed----the staff was fantastic. Continental breakfast included was adequate, seating was a problem at busy morning hours but the charm of sitting outside in a lovely private garden was sweet.... More 

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Johnsburg, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in a 2 King Suite which was remarkable. I have stayed at this propety several times but never in the second building next door to the main lobby. The room had a small kitchennett along with a private second king bed area. The hotel service is unbelivable, paid parking next door makes the stay an easy in and... More 

Review collected in partnership with this hotel

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear travelmakememories, Thank you so much for retuning to us time and time again. We love our regulars....three stays makes you a regular now :). I love that you enjoyed the Annex building suites. They are my favorite rooms. We greatly appreciate the wonderful review. We are looking forward to welcoming you, your family, and friends the next time your... More 

Toronto, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A friend of mine and I stayed at the Best Western Plus Hawthorne Terrace Hotel from August 7 - 10, 2015. The location was fantastic as we wanted to partake in the Northalsted Market Days celebrations, which was just a block to the West of the hotel. Our room was a 2 bedroom suite, which was great, as we had... More 

Review collected in partnership with this hotel

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Chad H, Thank you so much for choosing to stay with us. I am so excited to hear how much you enjoyed your stay with us. It sounds like you had a wonderful time visiting for Northalsted Market Days. It s a great event and we are happy its so close to us. I am so pleased that our... More 

Bronx
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Best Western great hotel,clean and in great location to Wrigley Field . Staff at Front Desk and Maid Service very professional . Continental Breakfast was great and Fitness Center .We loved the area around hotel very safe and close to Lake Shore Drive.

Review collected in partnership with this hotel

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Laura B, Thank you so much for staying with us. I am pleased you enjoyed the hotel and its amenities. I will be sure to pass on your compliments to our staff. Next time your travels bring you back to our area we hope you will choose us again. Warmest Regards, Yolanda Carmin More 

Evansville, Indiana
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is close to Wrigley Field, and we have stayed there for the last five years; however, this year's stay was quite disappointing. I had to ask several times for a rubber bath mat - you cannot take a shower without one since the shower is very slippery. Also, there was no TV channel schedule in the room; again,... More 

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Deedle2015, Thank you for choosing to stay with us and for your loyalty. I am so sorry we did not get things right this stay. We are currently in production for new Directories with TV guides for our rooms. The stations have changed recently and are in need of updating. I am sorry this was an inconvenience for you... More 

London, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights. The hotel is conveniently located in Lakeview which is a great neighbourhood north of the centre of Chicago. Steps away from a number of fun restaurants. 10 minutes walk from Boystown but far enough away not to be bothered by the late night bars of Halstead St. We had a room on the top... More 

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear 000mc000, Thank you so much for your amazingly detailed review. We greatly appreciate the feedback on the hotel and the amenities we offer. We are reviewing our breakfast and looking for healthier options for our guests. We currently have greek yogurt, oatmeal, and fresh fruit, and Cheerios but we would like to add a few more items to accommodate... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We choose this hotel because of the location to Wrigley field. It's only about a 15 minute walk to Wrigley. Clean room and grounds, friendly staff,small breakfast area (don't expect a big breakfast )just nice quick and easy breakfast items. Only down side is room 106. It's next to the breakfast area and second room down the hall. It's very... More 

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Tiffany K, Thank you for sharing your feedback and for staying with us. I am pleased you found the hotel clean and friendly. It is two qualities we definitely strive for. We appreciate your detail regarding the room location. We are looking for ways to alleviate the noise to the first floor rooms near the lobby. When booking please... More 

Midlothian, Illinois
Level Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Over the years, we've repeatedly stayed at the Hawthorne over Pride weekend. And, every year we walk away very pleased, and very impressed. The Hawthorne is a very nice boutique property in the heart of Chicago's Boystown, only steps away from great restaurants, incredible nightlife, and Wrigley Field. The staff are always friendly and accommodating. It's always nice to see... More 

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear RandyRandy, We are so pleased you enjoyed your stay with us and that you keep returning year after year! I could not be more pleased that our staff has made a lasting impression with their friendliness and service. Jackie has been with us for over a decade and does an amazing job remembering our regulars and ensuring they feel... More 

stockton, ca, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

we were in town to see the san francisco giants play the chicago cubs (unfortunately the only team that showed up were the cubs......lol) overall the people, the city and especially the hotel staff could not of been any nicer, friendly or more helpful in making our stay any better. the hotel was within walking distance of Wrigley Field, great... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Raymond C, We are so happy you enjoyed your visit to Chicago! We do our best to welcome our guests and love when Wrigley Field brings guests in from all over the country. Sounds like you squeezed in some of the best sight seeing the city has to offer. We look forward to welcoming you again next time Giants... More 

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