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BEST WESTERN Plus Hawthorne Terrace Hotel

#37 of 182 Hotels in Chicago
Certificate of Excellence
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3434 N Broadway Avenue, Chicago, IL 60657-2516
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BEST WESTERN Plus Hawthorne Terrace Hotel
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611 Reviews from our TripAdvisor Community

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Clifton, United States
5 of 5 stars Reviewed 2 days ago NEW

I really enjoyed my stay at the Best Western Hawthorne Terrace. The hotel is well placed, and very comfortable. Also, the staff are very friendly and helpful. There are many things to do around the hotel, which is also well placed for public transport

Review collected in partnership with Best Western

Helpful?
Thank David L
Naples, Florida
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It has charm when you first walk in. The fireplace area is very nice. The rooms are big with small refrigerators. Beds are comfy with big tvs. Bathroom is small, but does have blowdryer. They did have breakfast in the morning, but we left early. You can walk to most places in area local bar and shops are all around.... More 

Helpful?
Thank Shortypi23
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Staff very accurat and friendly. Rooms large and with all the amenities you need. Breakfast simple, but will do. On walking distance of subway and buslines. Near supermarkets, cafes and shops. Clean, friendly. Good base to visit Chicago !

Helpful?
Thank Paul M
Wisconsin
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The room at the Best Western was very comfortable. The bed was amazing, and did not wake with any pain, as I do at times. The shower was perfect. High pressure to work the stress knots out from between the shoulder blades.

Review collected in partnership with Best Western

Helpful?
Thank Steven E
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Steven E, I am so glad you appreciated the comfort of the room and its features. I couldn't be happier that our shower was able to help you relieve some of your stress knots. Maybe we should start selling that as a feature of our rooms. Thank you for staying with us Steven. We look forward to welcoming you... More 

Mequon
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was a pleasant surprise. It is a quaint spot in a bustling area with shops and restaurants in walking distance. The staff was very friendly. The only downside with most spots in Chicago is parking.

Review collected in partnership with this hotel

Helpful?
Thank lbschweitzer
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Ibschweitzer, Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate it. I am so pleased that you enjoyed your stay and that you found our staff to be welcoming. I am sorry about the parking options in our area. I do have a few suggestions if you return to... More 

Milwaukee, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying overnight for concert with my daughter and her friends. Options limited for hotel stay. Picked this one and was very happy with stay. Parking expensive in parking structure next to hotel but what can you expect for Chicago.

Review collected in partnership with Best Western

Helpful?
Thank Ellen L
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Ellen L, Thank you for sharing your feedback Ellen L, We appreciate when our guests take the time to let us know what they thought of their stay. I am so glad you found us and hope that if you are ever in the Lakeview area again you will choose to stay with us. I am sorry for the... More 

hobart, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is modern but quaint. We picked this one as it is close to the Public House Theater where we saw a show. It is also close to many restaurants. Everything was clean and bed comfortable. The continental breakfast was good with a good assortment including eggs/sausage and potatoes. The only drawback was the VERY small breakfast serving area,... More 

Review collected in partnership with Best Western

Helpful?
Thank Angie P
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Hello Angie P, Thank you for selecting our hotel. I hope you enjoyed the show at the Public House Theatre. We appreciate that you shared your feedback regarding your stay with us. I am so happy your liked your stay with us. I am sorry about the inconvenience during breakfast. We are doing our best to find some type of... More 

Iowa City, Iowa
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel! A block from the lake. Room was big and clean and breakfast was very good! Parking ramp right next to hotel and we used Valet, so nice! Only complaint was the heating system (a little tricky) fan was loud and sometimes ran with cold air ? Not sure why :(

Helpful?
Thank Nancy R
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Nancy R, Thank you for choosing our hotel and for taking the time to share your feedback with us. I appreciate that you enjoyed the amenities that we offer to make things as comfortable and convenient for our guests. I am very sorry that our heating system was not working properly in your room. If you have a moment... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 4 weeks ago

We've stayed here several times because it is the best place to stay in this area. The rooms are clean, and comfortable, the staff is helpful, and the included breakfast is a good help yourself buffet. Just basic foods, but a wide variety and reasonable quality.

Review collected in partnership with this hotel

Helpful?
Thank nancytF9816RQ
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear nancytF9816RQ, Thank you for your continued business! I am always pleased beyond words when I hear that a guest has enjoyed their stay to the point they have returned for further stays. It is an honor to be chosen each time. I appreciate that you have taken the time to share your experience with us and other travelers who... More 

Skokie
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel staff was friendly and helpful, the breakfast service was wonderful, and the bed was very comfortable. We were permitted a late check-out as well. The location is convenient for any activities in the near north Chicago area.

Review collected in partnership with this hotel

Helpful?
Thank rickneph
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear rickneph, Thank you so much for your very kind review. We greatly appreciate you taking the time to share your experience with us and other travelers. I am happy to hear that you enjoyed your stay along with the amenities that we have to offer our guests. We do our best to accommodate any special requests like late check... More 

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