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BEST WESTERN Plus Hawthorne Terrace Hotel

2.5 of 5 3434 N Broadway Avenue, Chicago, IL 60657-2516
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BEST WESTERN Plus Hawthorne Terrace Hotel
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424 reviews from our community

Traveler rating
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    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Duluth, Georgia
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent four nights--including New Year's Eve--here recently. Clean, comfortable and quiet room, with all of he amenities. Incredibly convenient location: a variety of good restaurants within walking distance, the bus stop steps away (both express and local routes to downtown), and an El stop about a 15-minute walk. All of the desk staff were courteous and helpful. The rates were... More 

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Chicago, United States
1 review
5 of 5 stars Reviewed yesterday NEW

My son and I stayed at this hotel for two nights. We got separate rooms and the cost was very reasonable for an urban hotel. The rooms were clean, comfortable and large. The staff was very friendly. The neighborhood was perfect: good restaurants, shopping and night life. Parking was next to the hotel and was easy and affordable. I highly... More 

Review collected in partnership with Best Western

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Toronto, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

This lovely old world hotel has the feel of being in Europe, with a great staff, excellent rooms and rates, clean, and handy to everything. I would definitely stay here again. The breakfast was a bonus, not just continental but warm food with fresh made do it yourself waffles, fresh fruit, boiled eggs, sausage, omelettes, home fries.

Review collected in partnership with Best Western

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Santa Rosa, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My husband and I came to Chicago with our two adorable cocker spaniels while we were house shopping. We consider our four legged friends as family. They are our children. We take them everywhere with us and have been to many what hotels refer to as 'pet-friendly.' This is not the case. Many hotels say they are pet friendly just... More 

Review collected in partnership with this hotel

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Robin H, Thank you for staying at the Best Western Plus Hawthorne Terrace! I am so happy we could be here for you and your family (four legged included of course). I consider my pets my fur babies, so I understand the importance of being able to travel with them also. It sounds like if all works out we... More 

Decatur, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice clean facility. Breakfast was average but they did have warm potatoes. No parking other than private parking on north side of Hotel. Parking discounted to $30/day. $10 extra if you have a PU truck. Nice area for meals, walking and shopping. Seems like a very safe area.

Review collected in partnership with Best Western

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear foodlover53183, Thank you so much for staying with us and for the nice review! I am pleased to know that you liked the hotel and the location. I do hope you will stay with us again should your travels bring you back to the area. We would love to welcome you back. Best Regards, Yolanda Carmin General Manager More 

Fernandina Beach, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My wife and sister-9n-law flew in to visit our daughter for a weekend of fun. Daughter lives around the corner and our first attraction to the BW Hawthorne was location. It quickly changed to a must stay because of the top shelf treatment every guest gets . The Staff is beyond compare in our experience, even at four and five... More 

Review collected in partnership with Best Western

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Loves Park, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

If you don't like surprise expenses you might not want to stay here. The $25 per night parking fee was a surprise to me and my company. It is a older hotel but fairly well kept up. If you have to be at a customers facility early you might be going out to eat, breakfast doesn't start until 7:00.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Russell R, Thank you for staying with the Best Western Plus Hawthorne Terrace. We are so pleased you chose us. I appreciate your review and wanted to be sure to let you know I appreciate your time and honesty. I apologize that the parking was not communicated to you before arrival. We try to inform guests on our website,... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a large group stay for my daughters wedding and it was the perfect place! One of the best hotel experiences I have had. My only disappoint was with a fairly large group staying and several people booking rooms for multiple nites, I had hoped they would have given the bride and groom at least one free nite, but... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Anne W, Thank you so much for the Amazing Review! We greatly appreciate the feedback and the compliments. It makes me proud to know my staff was able to make a difference in your stay. Also, Congratulations on your daughters wedding. I am sure it was beautiful day. I am sorry we were not able to offer more for... More 

Tucson, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff is very helpful. It was easy to check in even with late check in. The staff was helpful with directions and suggestions. The rooms are comfortable, neat, clean and the breakfast is hot. The location is easy to reach from the train. There are many good restaurants close by. We enjoyed or stay. We would recommend this hotel... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Mary Ellen W, Thank you so much for the wonderful review. I am so pleased you chose us for your accommodation while in Lakeview. It is nice to hear the staff was able to make a difference in your stay. We appreciate your offer of recommending us to others, it means a great deal to us. We hope to... More 

Columbus, Ohio
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited Chicago for NYE and stayed at Best Western! This location is perfect, very close to Boystown Bars on Halstead and was very clean and quiet at night. Even though we didn't make use Jacuzzi it looked nice and it also has a decent cardio room. This will be a prime location for spring/ summer as it is very close... More 

Was this review helpful? Yes 1
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Ben P, Thank you for choosing the Best Western Plus Hawthorne Terrace for your NYE festivities! I am so happy to hear that you enjoyed your visit with us. Thank you so much for the review. You are correct that this is a prime location in the summer. We are only steps away from the lakefront and all the... More 

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Additional Information about BEST WESTERN Plus Hawthorne Terrace Hotel

Address: 3434 N Broadway Avenue, Chicago, IL 60657-2516
Phone Number:
Location: United States > Illinois > Chicago > Lakeview
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Plus Hawthorne Terrace Hotel 2.5*
Number of rooms: 83
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Also Known As:
Best Western Hotel Chicago
Best Western Chicago
Chicago Best Western
Hotel Style:
#42 Family Hotel in Chicago
#63 Romantic Hotel in Chicago
#81 Business Hotel in Chicago

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