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BEST WESTERN Plus Hawthorne Terrace Hotel

#54 of 178 Hotels in Chicago
Certificate of Excellence
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3434 N Broadway Avenue, Chicago, IL 60657-2516
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BEST WESTERN Plus Hawthorne Terrace Hotel
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526 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hightstown, New Jersey
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I chose this hotel because it is located around the corner from my daughter's apartment; it was a great place to stay to be near her. Wrigley Field is a 10 minute walk. The #36 bus stops right outside the hotel; this will take you to Lincoln Park (I took it to Second City comedy club) and the Magnificent Mile... More 

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear CathyM_CorgiMom, I am so happy you chose us for your accommodations to be near your daughter. I am also glad that you found our location and all that it has to offer to your liking. Sounds like you really made the best of your time with us. I greatly appreciate the wonderful and detailed review you gave to assist... More 

New Windsor, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Beautiful, well located hotel ,right in our daughters neighborhood! Friendly, accommodating and very pleasant staff! Bountiful and delicious breakfast buffet .... Included with the room rate !! Will absolutely stay here again on next years visit to see our daughter

Review collected in partnership with this hotel

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear dam56d, We are so pleased you enjoyed your stay with us. Its wonderful that we were able to be here for you while you visit your daughter. I will be sure to share your compliments with our staff. It is always nice to know that their service made a difference. Thank you again for choosing us, we hope to... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

Fabulous quaint hotel with a B&B feel. Plenty of restaurants & shops & the Lake nearby. If you want a neighborhood feel while staying in the big city, this is the place. Extremely friendly & accommodating staff.

Review collected in partnership with this hotel

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear babaraD5443RZ, Thank you so much for staying with us and for the wonderful review. We are so pleased you enjoyed our location and the neighborhood options. I will be sure to pass on your compliments regarding the staff. We hope we have a chance to welcome you again. Warm Regards, Yolanda Carmin More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 3 days ago NEW

We needed a neighborhood hotel on our recent Chicago visit and didn't want to stay at the previous place. I remembered this from before and it's so pretty on the outside. Bonus .. it's great inside too! Staff is friendly and polite; safe location; clean. Would stay again in a heartbeat.

Review collected in partnership with this hotel

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear 86kathyg, Thank you so very much for picking us for your accommodations this time. Thank you for taking the time to write such a wonderful review. I will be sure to share your compliments with our staff also. We look forward to welcoming you again next time your travels bring you back to our area. Warm Regards, Yolanda Carmin More 

4 of 5 stars Reviewed 3 days ago NEW

The motel is a great location. It is close to the cubs and a short walk to downtown. There are a lot of restaurants close by and only a block to lake Michigan lake. We wasn`t aware of the parking garage fee of $38.00 per day and felt like that was excessive. We talked to front desk about the charge... More 

Review collected in partnership with Best Western

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Cheri R, Thank you for staying with us. We are so pleased you enjoyed your time here in Chicago. I am sorry to hear of unexpected cost of the parking. Unfortunately we do not own the garage and we pre pay for the tickets from the owner of the lot to make it easier on our guests to not... More 

4 of 5 stars Reviewed 4 days ago NEW

Lovely hotel, close to Wrigley Field. I would put it in a boutique hotel category. The building is old but the rooms were updated, clean and comfortable. The staff was wonderful and friendly. I would recommend this hotel especially if you are in town to see a baseball game. It is within walking distance to the field.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Patricia, Thank you so much for staying with us and for taking the time to give us this wonderful review. It is nice to hear you loved so many things about our hotel. I will be sure to share you compliments tot he staff also. We hope the next time you visit Wrigley Field we get the chance to... More 

Charleston, South Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The property is located very close to public transportation to the tourist area. The breakfast was great, the King Suite was superb. Loved everything from check-in. Very friendly staff. Would stay at this hotel anytime in Chicago.

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Sightseeing413, Thank you so much for staying with us and for the wonderful review. We are so pleased you enjoyed the location, the room, and the service. I will be sure to share your compliments with our staff. I am so happy to hear you plan on returning. We look forward to welcoming you again. Happy Travels, Yolanda Carmin More 

burlington IA, United States
3 of 5 stars Reviewed 1 week ago NEW

Went for 3 nights, supposed to be short walk from the mile and downtown, was a 45 minute drive each day, also, needed to ask multiple times to figure out how to get my receipt for a billing statement.

Review collected in partnership with Best Western

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear Zachary S, I am so sorry that you stay was less than what you expected. I believe you booked through Expedia and would like to have more information on what details they gave you regarding our location so this does not happen to any other guests or if was my staff I would like to know that too so... More 

Saint Joseph, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

I can't say enough great things about this hotel. From the moment we walked in, the staff was awesome. First thing that we noticed was the lovely terrace out front. We were greeted warmly and surprise - we were also given a free upgrade to a two-bedroom suite because they just had one available! We didn't ask or anything. Yolanda... More 

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Hi Rlgoos, Your family was amazing! I am so glad you picked us for your accommodations while in Chicago. I look forward to welcoming you back again next time your travels bring you back to our area. I couldn't have picked a better family to upgrade. I hope you had a nice time on the bus tour. Next time feel... More 

Corvallis, Oregon
2 reviews
5 of 5 stars Reviewed 1 week ago

There are less expensive hotels "sort of" in the Lakeview area, but this location is in my old neighborhood and most convenient - and comfortable - for meeting friends. The breakfast has lots of options. Staff always helpful and cordial, as well as prompt to respond to any problems.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear dennis0141, Thank you so much for returning to us and for taking the time to write such a nice review on our property. It delights me to know that you love the service, location, and amenities. We look forward to welcoming you back to the neighborhood next time you come to visit your friends. We are happy to have... More 

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