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BEST WESTERN Plus Hawthorne Terrace Hotel

2.5 of 5 3434 N Broadway Avenue, Chicago, IL 60657-2516
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BEST WESTERN Plus Hawthorne Terrace Hotel
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BEST WESTERN Plus Hawthorne Terrace Hotel
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409 reviews from our community

Traveler rating
    180
    172
    30
    17
    10
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116
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manitowoc, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

This is my first time in Chicago in a long time, and I wanted to stay in a neighborhood with good restaurants, and some coffee places with local flavor. I choose this hotel because of the reviews and the price. Overall I was happy with the comfort of the room. When I come back to Chicago, I will be staying... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Experienced another stellar stay at Best Western Plus Hawthorne Terrace in Chicago. During this stay we were in the annex building and stayed in one of the king suites which was perfectly appointed with everything you could need for an extended stay. I wished we had been able to stay longer! The staff is always friendly and helpful from the... More

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New York, United States
1 review
4 of 5 stars Reviewed 1 week ago

Second time staying at this hotel. The location is perfect for anyone who wants to be within walking distance to the lake, the bars and restaurants on N. Halstead and N. Broadway. The hotel is clean, rooms updated, beds comfortable and the jacuzzi in the fitness center will help you relax.

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home
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here this weekend. We had a room in the "suites" building, not actually a full suite but it did have a refrigerator, microwave, bar sink with dish soap and towels and cutlery for two. Keurig coffee maker and plenty of room for a King bed, a small side chair and desk. It happened to be an accessible room.... More

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Giza, Egypt
1 review
4 of 5 stars Reviewed 2 weeks ago

I do Recommend This Hotel for Chicago Visitors. I had a very good stay there still breakfast needs more variety. People are very helpful. Hotel is very easily reachable from Chicago down town via Bus 136 and easy to go from via Bus 146.

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Contributor
15 reviews 15 reviews
12 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel overnight whilst stopping over in Chicago The hotel is situated in a very nice area of town and not too fat from the airport The room was large , I was on the ground floor The bed was very comfortable until around 6 when the noise started like someone dragging steel bins up and down for... More

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear DoncasterTony, Thank you so much for choosing the Best Western Plus Hawthorne Terrace and for giving us your feedback. I am so sorry to hear of the inconveniences you experienced during your stay with us. After reviewing your response I was surprised to hear of the loud noises that began at 6am. I believe this was the city doing... More

Minneapolis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The only problems I ran into, the main rooms television and phone were unplugged and I went through at least 3 sets of keys. Everything was taken care of in a timely manner. I have a great deal of respect for the staff!

Review collected in partnership with Best Western

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Waukesha, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here last year with a group of friends because the location is great. The staff are wonderful and so helpful. Samantha was the front desk clerk when we arrived and she was helpful in getting me to use my voucher for a free night. Way to go Sam! We will be back next year for our annual dinner... More

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Houston, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Hallways and non-smoking rooms reek of smoke. Rooms are small and have noisy air conditioners, refrigerators. Difficult to sleep in such an environment especially when on business. The value for this should be much low considering the poor quality, that way one does not take this up for a quick night's stay.

Review collected in partnership with Best Western

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bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Dear John, Thank you so much for choosing the Best Western Plus Hawthorne Terrace and for giving us your feedback. I am so sorry to hear of the inconveniences you experienced during your stay with us. I am happy you accepted my offer to return with a complimentary upgrade and that you will give us another chance to make things... More

Colfax Wi
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an older property that has real character and is very well maintained. It's in a great neighborhood, great for walking, with a great diversity of food and beverage establishments. Cabs are easy to access and it's just a few blocks from the Red Line to get into the Loop or waterfront. Had a really great sleep experience on... More

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Plus Hawthorne Terrace Hotel

Address: 3434 N Broadway Avenue, Chicago, IL 60657-2516
Phone Number:
Location: United States > Illinois > Chicago > Lakeview
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Plus Hawthorne Terrace Hotel 2.5*
Number of rooms: 59
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Also Known As:
Best Western Hotel Chicago
Best Western Chicago
Chicago Best Western

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