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Residence Inn Chicago Downtown / River North

#29 of 178 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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410 N Dearborn St, Chicago, IL 60654
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Residence Inn Chicago Downtown / River North
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Residence Inn Chicago Downtown / River North
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892 Reviews from our TripAdvisor Community

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Traveler rating
    562
    255
    47
    20
    8
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359
169
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208
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
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  • Spanish first
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English first
  • All months
    (892)
  • Mar-May only
    (210)
  • Jun-Aug only
    (291)
  • Sep-Nov only
    (222)
  • Dec-Feb only
    (169)
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USA
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent 4 days in this hotel and was very impressed. Our room was incredibly clean. The staff was friendly and helpful. The hot breakfast was a plus with many different options that changed daily. My only regret was there was not an outdoor pool or outdoor seating area. Highly recommend. Excellent restaurants, tourist sites and the Chigago Riverwalk all within... More 

Was this review helpful? Yes
marseille
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just spent three days at this hotel with my family. The view from the rooms on the upper floors is awesome, the location is ideal, the staff is really helpful. Ismeta the breakfast attendant was so nice and helpful-breakfast is really good by the way. She was so considerate of everyone's needs. The pool and the fitness center are... More 

Was this review helpful? Yes 1
Lakewood, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Full buffet breakfast was really nice. Ismeta, the greeter/hostess was do friendly and helpful! She brought sunshine into our morning! Using the sofa bed was difficult. Only 6" to walk around it to get to my suitcase. A little bit of room rearrangement could have made a big difference. But TV stand was far to heavy for us to move... More 

Was this review helpful? Yes 1
Fairfield, Connecticut
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I hate to lead off with a negative, but in this case had no choice. My co-worker went to enter his room upon check in, when a pit bull ran at him and chased him out the door. Fortunately no one was hurt, just scared, and the front desk people apologized profusely and upgraded his room for free. But since... More 

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RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you very much for reviewing our hotel. We are terribly sorry about the error that occurred at check in. I can assure you this does not happen often at our hotel as there was a mix up with your room. Again, I'm terribly sorry to cause the scare and embarrassed this did happen to you in front of your... More 

East Fishkill, New York
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveling to Chicago for work and this was one of our stops. We were fortunate enough to be able to check in early. The front desk people were wonderful. One of the girls saw my NY drivers license and explained that she, too, had grown up in NY. She was engaging and made you feel welcomed, while going through the... More 

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Chicago, IL
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great central location! Self park is attached... Skip valet and use it for less money! Elevators are slow during the rush time... Plan for weekend crowding. Lots of hallway noise on a Saturday night... Ask for a room away from the elevator. Close your shades... Some rooms have direct view into another hotel across the street. Most... More 

Was this review helpful? Yes 1
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

So, first of all, this hotel has an awesome location. Just a few blocks north of the river, it is within walking distance to all sorts of shops, restaurants, and nightlife - as well as public transit. The front desk staff were friendly, and the lobby has a bunch of comfy chairs and couches if you need a quiet place... More 

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Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to start with the fact that we tried 4 different hotels while in Chicago this trip... This one was the last one but was possibly the best one. We had our family of 4 so it's not as always traveling with our 3 & 8 year old. PROS: -They checked us in early -Breakfast Reception Host (Ismeta) was... More 

Was this review helpful? Yes 2
West Bloomfield, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel.. The German lady who runs the breakfast are is wonderful--she makes everyone feel like family...main reason we always stay there ALL staff is very friendly Save money and park your own car in the garage next door. Always a great stay

Was this review helpful? Yes 1
Ellicott City, Maryland
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for nearly a week. The location is unbeatable-in the heart Chicago, easy walking distance to many landmarks and surrounded by many restaraunts. The hotel is well maintained and amazingly sound proof-in such a busy neighborhood we slept like a log every night. The layout is kind of unusual for residence Inn: you take an elevator from ground level... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Great location(11)
  • Friendly and helpful(6)
  • Very nice(5)
  • Front desk staff(4)
  • Navy pier(4)
  • Breakfast buffet(3)
  • Harry Caray(3)
  • Red line(3)
Questions? Get answers from hotel staff and past guests. Ask a question

229 photos of this hotel

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Room/suite (42)
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Business center/function rooms (5)
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Hotel & grounds (16)
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Other (8)
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