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Residence Inn Chicago Downtown / River North

#31 of 178 Hotels in Chicago
Certificate of Excellence
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410 N Dearborn St, Chicago, IL 60654
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1 room 1 guest
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Residence Inn Chicago Downtown \/ River North
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Residence Inn Chicago Downtown / River North
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911 Reviews from our TripAdvisor Community

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Traveler rating
    573
    260
    48
    21
    9
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366
174
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212
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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English first
  • All months
    (911)
  • Mar-May only
    (210)
  • Jun-Aug only
    (309)
  • Sep-Nov only
    (223)
  • Dec-Feb only
    (169)
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Milwaukee, Wisconsin
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has a great location within walking distance of chicagos night life and attractions. The staff was very friendly at check in. The younger woman (a manager) really made sure to make you feel special- I wish I could remember her name, but she really needs to train others within the hospitality industry. When we left to go explore... More 

Was this review helpful? Yes
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Good location near many sights to see and the food nearby was delicious. The breakfast here is awesome and a perfect touch to get the day started. My room was clean and perfect for my stay, everything was in order. The staff was helpful with helping me find sights nearby and even with pizza recommendations, the essential foodie checklist item... More 

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Jacksonville, Florida
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

As a marriott elite member, this place never fail us. We visit Chicago twice a year and alternate different marriott location, this time we picked this river north for a change. It was awesome! Very convenient to our commute😊 orange line or red line. We loved it! The staff were great and free breakfast was definitely a great perk!

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Omaha
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

As a long-time Marriott Rewards Member, I was familiar with this brand and fortunate to book one of their two-bedroom/bath suites. The location is perfect, the hotel clean and extremely comfortable, and the views from our 24th-floor room were breathtaking. The cost was quite high, but that is what you pay for a week in this Chicago area. It is... More 

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Vienna, Austria
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I spent 2 nights in Chicago with my family and we are so very excited about finding this hotel! It started with and incredibly friendly bell boy who gave us a map of Chicago and some basic informations already in the elevator to the lobby. Everybody I met at the reception was very friendly and helpful. The breakfast was delicious... More 

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Woodridge, Illinois
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a beautiful place to stay; they have great views. The staff is very friendly and helpful - definitely welcoming. The housekeeping is on top of it. I really enjoyed my stay here. While I really liked my room for the price there are some things that need fixed; the shower door didn't stay closed (used a wash cloth... More 

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Louisville, Kentucky
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

We were looking for a few days of fun in Chicago, a place we could take the grandchildren sightseeing and spend some time together. Yet their ages being 11 and 13 we hoped to find some place where we could spread out and they could stay up later if they chose, THIS WAS IT! After spending hours and hours online,... More 

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Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've been in hostels and hotels all over the world and this hotel is up there with the best of them. Great breakfast buffet, perfect location, but I think what brings it up to the highest tier is the staff. Unbelievable. They were so friendly and accommodating and overall genuinely cheerful and helpful. 5 stars.

Was this review helpful? Yes 1
Grand Rapids, Michigan
Level Contributor
5 reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel room was nice and clean, the pool area was small and could not handle the number of people there. They did not have room to hold our luggage at the end of our trip so that we could extend our visit. The room only came with with three towels for five people. Room does not come ready for... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you for reviewing our hotel . Yes, our hotel absolutely does charge a sanitation fee for any guest that brings in a pet to our hotel. This is to ensure that the next guest who stays in the room has a pleasant experience and can rest assure that all signs of a pet were cleaned before occupying their room.... More 

Chicago, Illinois
Level Contributor
879 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 332 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location in River North couldn't be much better ... close to the El (subway), river for the water taxi, buses and great nearby taxi access. The hotel is combined with a SpringHill suite and is nice that they have 1 room and 2 room suites with a separate living area from the bedroom. Breakfast is average with exceptional service (the... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Good afternoon, Thank you so much for being our guest! We appreciate your review of our hotel! We love our ideal location. It is surely amazing being so close to so many wonderful Chicago destinations. Please know, we truly apologize for any inconvenience with our house keeping. We appreciate you mentioning this so we can learn and grow as a... More 

Hotel Review Summarization

What travelers say

  • Great location(11)
  • Friendly and helpful(6)
  • Very nice(5)
  • Front desk staff(4)
  • Navy pier(4)
  • Breakfast buffet(3)
  • Harry Caray(3)
  • Red line(3)
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249 photos of this hotel

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Room/suite (52)
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Dining (10)
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Business center/function rooms (6)
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Hotel & grounds (20)
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Other (10)
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