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All 167 Chicago hotels

Residence Inn Chicago Downtown / River North

3.0 of 5 Hotel   |   410 N Dearborn St, Chicago, IL 60654 (Near North Side)
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Residence Inn Chicago Downtown / River North
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92%
Ranked #22 of 167 hotels in Chicago
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
thomas n Minneapolis, Minnesota
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609 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Top Contributor
81 reviews 81 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Chicago so my spouse could take an exam at the Alliance Francaise so we made a weekend out of it. The Residence Inn was a reasonable choice, price-wise. The staff was very friendly, the hotel was close to the L, and there were a lot of good restaurant choices available. Our room was smaller than most Residence... More

Was this review helpful? Yes 1
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you very much for the nice review! I am glad to hear you enjoyed your stay and felt the location was great! We hope to have you back the next time you visit the River North area! Sincerely, Dan Harwood AGM More

Rochester, Michigan
Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It's not too often that there's free breakfast at a higher star level hotel, so this was great; just get there early so that it's not as crowded. Tried to make it to the hot tub, but it was too crowded. Laundry room was helpful. Very nice suites with a kitchen and a fantastic view. Forgot my coat in the... More

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Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! I am happy to hear you enjoyed your stay. Our complimentary breakfast really is great with a wide variety of options. I also like to say we have some of the best breakfast servers you'll find as well. We hope to have you back at our hotel the next time you visit... More

Fishers, Indiana
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

When we arrived everything went very well, the valet was quick to help us with our things and the check-in process went fast. The hotel overall was very clean and the lobby area was updated quite nicely. I was a little upset during breakfast as I was getting food near the closing time for the buffet and one of the... More

Was this review helpful? Yes 1
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the very nice review and for all of your honesty. I will certainly be reviewing these comments with our staff so we can address some of thee road bumps you encountered. I truly hope we do see you again on your next trip to DT Chicago! Sincerely, Dan Harwood AGM More

Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Pretty convenient to everything. Very clean. We requested a room away from the elevator and got it - and it was very quiet. Breakfast was good - and had lots to choose from. I would definitely stay here again.

Was this review helpful? Yes 2
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you very much for the very nice 5-Star review! Sometimes the best compliment we receive is when a guest states they would stay here again! I truly appreciate and certainly hope to have you here again. Regards, Dan Harwood AGM More

Chicago
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The free breakfast they offer expired before we got to the dining area 27 floors and one tiny pool with a maximum capacity of 18 Location ideal for bar hopping not the best view for children Possible recommendation for 20 somethings Room was large but not worth the extra money

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you for taking the time to fill out a review of our hotel. I am very sorry you felt our hotel was overrated during your stay. I'm sorry you missed the complimentary breakfast. We inform our guests of the times at check in so every guest can plan on taking advantage of this service. A lot of guests enjoy... More

Oakland, Florida
Top Contributor
57 reviews 57 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to see a show at the Navy Shakespeare Theatre over Valentine's weekend and it was COLD! But the hotel was lovely, clean and very conveniently located. The lobby has a nice, cozy fireplace and the staff was top notch! If I am ever back in the city- although, never, ever in February- I will gladly stay at this... More

Was this review helpful? Yes 1
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the very kind review! I am glad you enjoyed your stay. After this past winter we had, I too never want to be here in February. Thank you again for your kind words about the staff and we hope to have you back soon! Regards, Dan Harwood AGM More

Lake Forest, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is nice...food service is even better. This hotel should give an award to the man Chandra because he makes breakfast enjoyable and is looking out for everybody every single morning to make their time better. He really does give a great name for this hotel and deserves to be known for that!

Was this review helpful? Yes 1
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so very much for the wonderful review of our hotel! Chandra truly is a super star and we are so fortunate to have him on our team. We truly hope you enjoyed your stay and hope to have you back soon! Sincerely, Dan Harwood AGM More

Mackinaw, Illinois
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Residence Inn at the beginning of February while visiting Chicago from Central Illinois to do some trading of good beers. We had stayed on the "other side" of this property, the Spring Hill Suites" before, so we were familiar with the building. All the staff, from the vallet, to the check in desk, to the breakfast... More

Was this review helpful? Yes 2
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for this very nice review! I am so glad you enjoyed your quick trip to our hotel! I truly hope to have you back on our next trip to downtown Chicago! Sincerely, Dan Harwood AGM More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Residence Inn, Marriott has lots of amenities in the Kitchen and clean & beautiful rooms. Breakfast attendant's service is quiet excellent, especially Chandra. His courtesy and friendliness makes your day. He treats you like a family member and helps make that first meal of the day a pleasant one. I would definitely recommend this to everyone.

Was this review helpful? Yes 1
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you for the wonderful comments regarding Chandra's great customer service. He is such a great associate to have and genuinely wants every guest to have a wonderful stay. Thank you again and we hope to have you back soon! Thank you, Dan Harwood AGM More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I am staying in this hotel right now and very pleased with the overall service. The rooms here are very up scaled and the service is excellent. The good thing about the location of this hotel is that all the offices are close-by,so saves your time and money. As this is my first visit to Chicago, was lil worried about... More

Was this review helpful? Yes 1
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for this 5-Star review! I truly appreciate the recognition of Chandra during your stay! I will make sure that your comments are shared with Chandra and our leadership team for the amazing job he does. Thank you again and we hope to have you back! Sincerely, Dan Harwood AGM More

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Additional Information about Residence Inn Chicago Downtown / River North

Also Known As:
Residence Inn Chicago Downtown / River North Hotel
Residence Inn Chicago Downtown / River North Hotel Chicago
Residence Inn Chicago Downtown
Residence Inn Chicago
Chicago Residence Inn
Address: 410 N Dearborn St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Chicago
#18 Business Hotel in Chicago
#22 Family Hotel in Chicago
#22 Spa Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Downtown / River North 3*
Official Description (provided by the hotel):
The Residence Inn Chicago Downtown River North is located just north of the Loop and surrounded by art and antique galleries, boutiques, and a variety of dining options. It is steps from world-class shopping on Chicago's "Mag Mile," and convenient to North Ave Beach, Navy Pier, Millennium Park, and Lincoln Park Zoo. The hotel offers a complimentary buffet and weeknight Manager's Reception, high-speed Internet Access, an indoor pool, and fitness room. ... more   less 
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