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Residence Inn Chicago Downtown / River North

#26 of 177 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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410 N Dearborn St, Chicago, IL 60654
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Residence Inn Chicago Downtown / River North
Best prices for: 1 room 1 guest
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Ranked #26 of 177 Hotels in Chicago
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Peter M Chicago, Illinois
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817 reviews from our community

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330
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My first ever hotel review. The location is great and so handy for downtown and the river. The hotel also has a more relaxed atmosphere than the corporate-feeling hotels. The greatest assets are the staff. From the big genial guy at the front door, the reception staff, the room service staff to the dining room staff, everybody is unfailingly friendly... More 

Was this review helpful? Yes 1
York, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family stayed there before Thanksgiving while visiting relatives. Room was very clean and comfortable. Staff was extremely friendly and accommodating. Woman who worked breakfast buffet was outstanding and treated everyone like family. Pleasantly surprised they even offered free tacos one night complete with alcoholic beverages and dessert. Will definitely stay there next time we need a hotel in Chicago.

Was this review helpful? Yes 1
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Myself and my roommate were in Chicago to work for 2 weeks. Because of our schedule we always had to leave before breakfast was supposed to start. Ismeta made sure we at least had bananas and a pastry to start our day. The entire staff was very friendly but she went out of her way to take care of us.

Was this review helpful? Yes 1
Salt Lake City, Utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I haven't been taken care of so sweetly since my mom passed away. Each morning Ismetra would ask me if I wanted her to make me a waffle. Then, she'd make me the waffle and put whatever I wanted on it, and come and place it before me. Then, she'd make me a little bag of snacks to take with... More 

Was this review helpful? Yes 1
Edmonton, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

The room is lovely and everyone has been very nice. It is worth the stay for just that reason but makes it over the top wonderful is Ismeta who runs the breakfast on weekday mornings. She greets me like we are old friends and asks if I would like a waffle. She has taken such good care of me and... More 

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San Diego, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Nice location and very friendly staff especially the breakfast host Ismeta. Really appreciated her being very helpful and friendly. Will stay again and would recommend to friends without any hesitation.

Was this review helpful? Yes 1
Illinois
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently had a three night stay at this excellent River North location. I found the staff incredibly friendly and helpful. The room was very clean and everything was in working order. The bed felt brand new and the room smelled faintly of new carpeting. There was this staff member present at the breakfast area (which was ample) who helped... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The morning breakfast was amazing specially when you get a employer that's loves her job she greats everyone that comes down for a breakfast, her name is Esmata (I apologize for spilling the name wrongs) all I can say is that she made my day and I will definitely come back to this hotel because of her and other services.... More 

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Appleton, Wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

this hotel is very nice. Clean, quiet, great breakfast. It had self park, which I like so I can get to my car when needed. The hotel room was great. It was spacious and slept 4 easily. It is in walking distance from everything. Will for sure use this hotel again.

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the very nice, 4-Star review! We can not ever receive a better compliment from a guest than when someone says they will "for sure" use our hotel again the next time they visit the area. We truly look forward to that next stay and we thank you again for staying with us! Regards, Dan Harwood... More 

Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went down for breakfast this morning on our way back home to St. Louis and met Chandra. The restaurant was full but everything was running so smoothly. Chandra made sure we were well taken care of. He is very friendly and made us feel like the most important people in the room. He even made us a bag of... More 

Was this review helpful? Yes 2
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the very kind words regarding Chandra's great service! He truly is an asset to our hotel and is a great leader in our breakfast area. I will make sure to share this review with our leadership team. Thank you, Dan Harwood AGM More 

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