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Residence Inn Chicago Downtown / River North

3.0 of 5
410 N Dearborn St, Chicago, IL 60610 (Near North Side)
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Residence Inn Chicago Downtown / River North
Ranked #20 of 164 hotels in Chicago
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452 reviews from our community

Traveler rating
    300
    112
    26
    12
    2
See reviews for
Families
177
 
Couples
89
 
Solo
22
 
Business
112
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 24, 2013 NEW

Stayed here for 3 nights while visiting Chicago. Check in was fast and easy and our room was even ready early! The rooms are standard Marriott. A little outdated/run down, but how much time do you really spend in your room anyway? The location of the hotel is just perfect, walking distance to pretty much everything. We stayed on the... More

Was this review helpful? Yes
See 6 more reviews by Travel_Truth123 for Chicago
PARIS
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 20, 2013 NEW

Stayed for three nights to tour the city. The location is central to much of Chicago and is near mass transit stations. The property offers free breakfast and a limited afternoon social. The rooms are functional and modern. Stay on the upper floors to avoid city noise. Do not stay here for the breakfast or social hour. The breakfast food... More

Was this review helpful? Yes
See 4 more reviews by Cali4niaVisi2r for Chicago
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review
May 24, 2013

Thank you for your review of our hotel. We do provide complimentary breakfast at our hotel and it can be very busy at times especially when breakfast is about to close. We try to provide the best service possible to all of our guests. We really enjoy our guests. We will look into more ways to make it more comfortable... More

Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 14, 2013

Wife and I stayed here to attend a graduation at the University of Chicago. Good: * Location is central to many restaurants and walkable to many attractions. * Breakfast Buffet included hot and cold items as part of room price. * Subway station is a 7 minute walk over the river. * Vibrant area and feeling safe to walk around.... More

Was this review helpful? Yes
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review
May 15, 2013

Thank you for the review. We will definitely make sure those issues are addressed. We track, follow up, and address every issue no matter how small or big it is. We are always trying to maintain our hotel no matter how old it is. Thank you for bringing those issues to our attention. Can't wait to have you back. Thank... More

Portage, Michigan
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 11, 2013 via mobile

I stayed here when I could get a reasonably priced room at my regular Chicago hotel when traveling for business. Overall it was a good studio room with a decent kitchen set up with a full sized refrigerator and dishwasher. Location was really good and the front desk and doorman were very helpful. My room must get used a lot... More

Was this review helpful? Yes
See 9 more reviews by RNP1969 for Chicago
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review
May 15, 2013

Thank you for the review! We definitely take all issues seriously and never want any issues to fall below the cracks. We track, follow up, and address all issues no matter how small or big the issue is. Glad to hear everything was great. Thank you Jon Gustin Assistant General Manager More

Akron, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

My wife, son, and I stayed here for a few days in March as part of a mini-vacation. The hotel accommodations, the service, the location, were all excellent. I travel a great deal for work so I experience both sides.

Was this review helpful? Yes 1
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review
May 3, 2013

Thank you for the great review! Glad you enjoyed your stay! Jon Gustin Assistant General Manager More

Toronto, Canada
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 2, 2013

At the ground level I was met by a bellman who quickly got my bag from the cab and inside to the elevator bank. The fact that the lobby is not on street level provides an added sense of privacy and security. The location of hotel provides easy access to the theatre district. The rooms were clean and reasonably functional.... More

Was this review helpful? Yes 1
See 4 more reviews by Ralph w for Chicago
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review
May 3, 2013

Thank you for the great review! We are glad to hear we are thought of as a top Residence Inn. We take pride on that fact. Thank you Jon Gustin Assistant General Manager More

Feasterville, Pennsylvania
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 1, 2013

Rode Amtrak from Milwaukee to Chicago Union Station and took a taxi from there.. Hotel was excellent as was the area, clean, felt safe and fairly quiet.. Great breakfast. Good restaurants nearby. Staff was very helpful, especially with a tour and transportation.

Was this review helpful? Yes 1
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review
May 3, 2013

Glad to hear the weekend trip was great. And glad to hear we could make it even better. Jon Gustin Assistant General Manager More

Valencia, Venezuela
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 1, 2013

Stayed for 5 nights on recent trip to Chicago. Excellent location, friendly staff, good hot complimentary breakfast! Just a few minutes’ walk to Millennium Park, Chicago Art Institute, Michigan Avenue and most popular attractions. Good restaurants and cafes close by. Typical fully equipped spacious RI Rooms with full kitchen, so we usually had light late night dinners in our suite.... More

Was this review helpful? Yes 1
See 5 more reviews by pestradag for Chicago
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review
May 3, 2013

Thank you for the review. We hope that you choose our hotel again when you return to Chicago. Thank you Jon Gustin Assistant General Manager More

Highlands Ranch, Colorado
Top Contributor
117 reviews 117 reviews
33 hotel reviews
Reviews in 59 cities Reviews in 59 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 29, 2013

My wife and I spent the weekend in Chicago and stayed at this nice Marriott property. Let me first start off by saying that the location was perfect... right in the heart of everything! We didn't have to rent a car, all of our activities and restaurants were within a 20-30 min walk... loved it! The hotel was modern and... More

Was this review helpful? Yes 1
See 6 more reviews by mrstats69 for Chicago
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review
May 3, 2013

Thank you for the review and it is my pleasure for helping with the room location. We always want to make sure all of our guests receive the best service possible. We will look into the breakfast items you mentioned on here. Thank you for letting us know. Can't wait to have you back with us soon. Thank you Jon... More

Apex, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2013

I spent a week at the Residence Inn Chicago Downtown / River North and I have to say I could not have asked for a better experience. The staff was surprisingly attentive and friendly, rooms were clean, Wifi was free and the breakfast was great. Add on top of that a good location with lots of restaurant options close by,... More

Was this review helpful? Yes 2
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review
May 3, 2013

It was our pleasure to serve you. Glad to hear your stay was excellent. You gave great advice to our future guests. Thank you for the review. Jon Gustin Assistant General Manager More

 
 
 
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Hotel Summarization (Beta)

What travelers say

  • Great location(14)
  • Friendly and helpful(13)
  • Front desk staff(9)
  • Would definitely stay(9)
  • Very nice(8)
  • Breakfast buffet(7)
  • Red line(7)
  • Michigan avenue(6)
  • Navy pier(6)
  • Rooms are clean(5)

Additional Information about Residence Inn Chicago Downtown / River North

Address: 410 N Dearborn St, Chicago, IL 60610
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Onsen Hotels in Chicago
#16 Family Hotels in Chicago
#23 Business Hotels in Chicago
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Residence Inn Chicago Downtown River North is located just north of the Loop and surrounded by art and antique galleries, boutiques, and a variety of dining options. It is steps from world-class shopping on Chicago's "Mag Mile," and convenient to North Ave Beach, Navy Pier, Millennium Park, and Lincoln Park Zoo. The hotel offers a complimentary buffet and weeknight Manager's Reception, high-speed Internet Access, an indoor pool, and fitness room. ... more   less 
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel
Residence Inn Chicago Downtown / River North Hotel Chicago
Residence Inn Chicago Downtown
Residence Inn Chicago
Chicago Residence Inn

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Residence Inn Chicago Downtown / River North
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