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All 169 Chicago hotels

Residence Inn Chicago Downtown / River North

3.0 of 5 Hotel   |   410 N Dearborn St, Chicago, IL 60654 (Near North Side)
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93%
Ranked #21 of 169 hotels in Chicago
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
DavidBahamas BAHAMAS
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660 people have reviewed this hotel

Traveler rating
    430
    180
    33
    14
    3
See reviews for
274
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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BAHAMAS
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have been faithful to Residence Inn for many years and this location did not let us down. We took a studio for a family of four and it was OK, not the best we have ever had but great views from 23rd floor. Breakfast was very good but as always busy after 7.30. This location was great for restaurants... More

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the very nice 4-Star review!. I am so glad you enjoyed your 7 days at our hotel. I truly hope to have you and your family back to our hotel the next time you visit Chicago! Sincerely, Dan Harwood AGM More

tunbridge wells
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

As a family of four including two teenagers we had a wonderful 5 night stay at this hotel. The sofa bed was perfectly adequate in the sitting room and there was plenty of space for all our luggage. Our suite on the 4th floor had views over the rooftops and there was no street noise at all. The kitchen area... More

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for this awesome 5-Star review! We take great pride in our customer service and I'm glad every member of our team you encountered went out of his or her way to take great care of you! I'm also glad you truly enjoyed our complimentary hot breakfast! We look forward to your next stay with us! Regards,... More

Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this property for 5 nights last week and found this hotel to be an ideal choice for a medium business trip. I appreciated the hotel was well maintained and nice. The staff was extremely friendly and accommodating. The front desk staff were super nice and would always greet you upon passing. The woman who runs the free... More

Was this review helpful? Yes 3
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thanks so much for the nice 4-Star review! I'm so glad you enjoyed our "super nice" front desk staff as we take great pride in our service. We are happy to hear you'll be staying again the next time you visit DT Chicago! Thank you, Dan Harwood AGM More

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

this was our first visit to Chicago, travelling with young children and another family. The location is fantastic for doing the standard tourist things in Chicago. All the staff have been wonderful including the great Ismeta and Sanli as everyone reading these reviews will know; they deserve all the praise they receive as they are excellent at customer service. There... More

Was this review helpful? Yes 3
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the really nice 5-Star rating! I am so glad you enjoyed our hotel. I truly believe we have some of the best staff members in the industry and I'm glad they made a nice impression on you. We hope to have you back again the next time you visit the River North area! Regards, Dan... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I stayed at this hotel for four months April 5th- August 8th, 2014. I must say we were all truly impressed. We received great service from the moment we walked in on the evening of Sunday, April 5th. The facilities are very well kept, clean and comfortable. The hot breakfast was amazing and offered lots of variety.... More

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Wow! What a genuinely nice 5-Star review! I want to say thank you very much for the amazing recognition you provided to all associates, especially some of our amazing associates in housekeeping. I appreciate you taking the time to find out the names of the associates that work hard to make sure your room and your hotel is one of... More

Texas
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is just one block from Magnificent Mile. Reasonably priced for the area. Staff are wonderful! So helpful! It's clean and comfortable. Similar to other Residence Inns. Good beds with extra blankets available if needed. Hot breakfast and manager special snacks Tu/Wed/Thur evenings. Many places accessible by walking about 1/2 mile or so to the CTA trains. Only 1... More

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the really nice 4-Star review! I am so glad our team took wonderful care of you. I am terribly sorry you found our complimentary WiFi to acceptable. I would like to let you know that we will be upgrading our network this year to increase the speed for our users. We hope you get the... More

New York City, New York
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't usually stay at Residence Inn but this Residence Inn was pretty amazing. Great gym/pool area on the top floor, really nice rooms, great service and good location. The free breakfast in the morning was a bit crowded but really good food and selection!

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! We are so glad to hear we exceeded your expectation. We hope we have a new fan of our property and hope we get a chance to have you back! Regards, Dan Harwood AGM More

London, Ontario
Top Contributor
55 reviews 55 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came here for a long weekend. Hotel really clean and very quiet at least on top floor. Breakfast excellent but crowded. Safe area. About 10 minute walk to subway. Bus very close. Staff friendly. Highly recommended.

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you for the really nice 5-Star review! We live the mission of being the cleanest and friendliest hotel in DT Chicago! I'm so glad you enjoyed your stay and we hope to have you back! Regards, Dan Harwood AGM More

McKees Rocks, PA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was very nice. The free hot breakfast buffet is outstanding. the staff was extremely friendly and helpful. And they rooms were clean and comfortable. Also has nice indoor pool and hot tub and a indoor gym with weights.

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! I am so happy to hear you enjoyed your stay. We do have a wonderful location and a staff to match! We hope to see you again soon! Sincerely, Dan Harwood AGM More

Jackson, MI
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed here for one night and overall, found the hotel to be good. We had 3 adults in our party and while we tried to book a 2 bedroom suite, they only had a one bedroom suite with a sofa sleeper available. Granted, we knew going in that the sofa sleeper wasn't going to be exactly plush but... More

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you very much for the nice review during your stay here. I do apologize the sofa sleeper was not a good experience for you. We do have additional foam toppers on hand, for request, as these can certainly help if you need more cushion. Thank you again and we hope to have you back at the hotel! Sincerely, Dan... More

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Additional Information about Residence Inn Chicago Downtown / River North

Address: 410 N Dearborn St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Downtown / River North 3*
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#19 Business Hotel in Chicago #20 Green Hotel in Chicago #20 Family Hotel in Chicago #24 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The Residence Inn Chicago Downtown River North is located just north of the Loop and surrounded by art and antique galleries, boutiques, and a variety of dining options. It is steps from world-class shopping on Chicago's "Mag Mile," and convenient to North Ave Beach, Navy Pier, Millennium Park, and Lincoln Park Zoo. The hotel offers a complimentary buffet and weeknight Manager's Reception, high-speed Internet Access, an indoor pool, and fitness room. ... more   less 
Number of rooms
270

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Residence Inn Chicago Downtown / River North and other travelers.
2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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