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Residence Inn Chicago Downtown / River North

#25 of 177 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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410 N Dearborn St, Chicago, IL 60654
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Residence Inn Chicago Downtown / River North
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Ranked #25 of 177 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Chris B winnipeg, Canada
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834 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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winnipeg, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is the perfect hotel. Awesome hotel gym. Awesome staff. Awesome location. Awesome managers special free dinners during the week in the lounge. Not much else I can say. Perfect hotel. The rooms are expensive but you can expect that anywhere in downtown Chicago.

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Iowa
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for a family vacation during the summer. The hotel was several blocks away from Navy Peer but close enough to walk if you had time and good shoes. We were able to walk to many of the things that we wanted to see while in Chicago which was so nice because we didn't have to waste any... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you very much for the very nice review! We are pleased to hear you had a "great stay"! We hope to have you back! Sincerely, Dan Harwood AGM More 

Kansas City
Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first time staying at this Marriott property and it did not disappoint! Such a great location, surrounded by great food options and a close distance to the river and all the shops on State. The beds were quite comfy, and having the full kitchen available was icing on the cake. Quiet rooms, great views, and excellent service--especially... More 

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Torrance, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have a habit of over-thinking things and really work hard when it comes to selecting a place where I will be resting my head :) This hotel met all my picky expectations! We stayed in a room on high floor with a King bed, but no wall between living room and bedroom. I recommend this set up as it... More 

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Springfield, VA
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this location several years ago and came back recently for business. I have to say that the service and comfort here has gotten a lot better and I would recommend this for anyone who wants to stay downtown. The staff was very friendly and the room quiet and very comfortable This location is right by the local... More 

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RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the really nice review! I am so glad you enjoyed your stay and experienced our newly upgraded Sealy mattresses. I am also happy to see our staff took wonderful care of you! Thank you again and we hope to see you again at our hotel in the near future! Sincerely, Dan Harwood AGM More 

Charlotte, North Carolina
Top Contributor
90 reviews 90 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights on a trip to the Windy City. Upon check in, we were given a room on the 27th floor from the somewhat indifferent front desk lady. We entered the room and saw it was adjoining, which we had specifically asked them to avoid in the reservation notes. They moved us down to the 19th floor... More 

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RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you very much for taking the time to review our hotel. I'm very sorry to hear that our front desk agent appeared "indifferent" during your check in experience. We take great pride in our staff service and live by the mission of being the "cleanest and friendliest hotel in downtown Chicago". I will make sure to address this to... More 

Hudson River Valley, New York
Top Contributor
82 reviews 82 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

While reviewing Trip Advisor reviews for a hotel to spend a couple of nights with my family, I was intrigued that so many contributors who stayed at this property or the attached Springhill Suites praised a woman named Ismeta. On our first morning, there were two gentlemen who assisted us with our breakfast and who were very helpful and engaging.... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the very nice review of our hotel! I am so glad you had an awesome stay and that you loved our complimentary hot breakfast. We truly hope to have you back again the next time you visit Chicago! Sincerely, Dan Harwood AGM More 

Monticello, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Family of 5 stayed at the Residence Inn last month (April) and loved it. My wife and I returned in May with friends and stayed at the Springhill Suites (same building) and had another great experience - cleanest hotel/room I have ever experienced. Beds / pillows made for a great night sleep. Recommend a high room for the view. Although... More 

Was this review helpful? Yes 2
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for this great, 5-Star review! I truly appreciate the kind words you had about your stay at our hotel. We truly appreciate it and we hope to see you again the next time you are visiting the Windy City! Sincerely, Dan Harwood AGM More 

Shinjuku-ku, Tokyo, Japan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent a comfortable week at the hotel. Every morning, Hotel Staff Ms. Ismeta cooked a very tasty waffle to us.

Was this review helpful? Yes 2
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! I'm glad you had a great stay. You are right about the legnedary waffle. Ismeta truly does make one of the best waffles on this side of the Mississippi! Thank you again and we hope to have you back soon! Sincerely, Dan Harwood AGM More 

Brick, New Jersey
Top Contributor
54 reviews 54 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

when we arrived upstairs i was a little worried about this place. The lobby was very plain and understaffed. The desk attendant was nice but there was only one person to help on a Friday night check in. The rooms very clean and updated. The highlight of this place is "Ismeta" who handles the free breakfast in the morning. Marriott... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you for the very nice 5-Star review! I am glad you had a great stay. Thank you also for the really kind words for Ismeta. She truly is a superstar for our hotel. We hope to have you again soon! Sincerely, Dan Harwood AGM More 

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