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All 169 Chicago hotels

Residence Inn Chicago Downtown / River North

3.0 of 5 Hotel   |   410 N Dearborn St, Chicago, IL 60654 (Near North Side)
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93%
Ranked #20 of 169 Hotels in Chicago
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed yesterday
Swilly_10 Columbus, Ohio
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702 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

The best about this hotel is the location, as it is central to most of the tourist activities in the city. We found the staff to be very friendly throughout the stay. The free breakfast is a good spread, but as good as any hotel can offer for free. Not the best and not the worst....get there early on the... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The staff was exceptional! The woman working the front desk was very friendly and helpful. Ismeta did a fabulous job running the breakfast, making everyone feel at home. Our son has a gluten allergy, and she quickly brought us some gluten free bread and bagels. Several guests greeted her with warm hellos and hugs. I've stayed in dozens of Marriott... More

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Roma
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed there in August for 2 nights, the service and the staff are very good, the room was very large even if oour childre slept on a sofa. The sight at 11th floor was very nice between chicago skyscrapers. The pool and the spa at the lat floor (27th or 24th) was great, not so crowded the breakfast was... More

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Canton, Massachusetts
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a great place to stay! This hotel is conveniently located to a great number of restaurants and bars. I visited the public house and Ruth's Chris and walked to my office on West lake street. I highly recommend this hotel.

Was this review helpful? Yes 1
México
Top Contributor
176 reviews 176 reviews
31 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is probably my best choice in Chicago. You have to take an elevator from the street level to the lobby, which adds extra security. Checkin and checkout are very easy and quick. Service is very friendly. Next to the lobby, you will find the breakfast place. Breakfast includes a wide choice of hot and cold options. Rooms are large,... More

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RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the nice, 5-Star hotel! I am so glad you enjoyed your stay with us and we are your top choice in the Chicago area! We hope to have you back again the next time you are in the area! Sincerely, Dan Harwood AGM More

Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 6 days ago NEW

We had a King Suite for about 120$/night which was great value. Our room was a corner-room on the 26th floor with a marvellous view, we woke up to the sun rising over downtown Chicago. The room comes with fully-equipped kitchenette. The location is great, we basically walked everywhere, the staff is very friendly (they checked us in early and... More

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the very nice, 4-Star review! I am so glad you had a "wonderful" time at our hotel. I'm glad you enjoyed your corner-room and our great breakfast! We hope to have you back again! Regards, Dan Harwood AGM More

Briarcliff Manor, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great place if your traveling with Children - you have extra space, kitchen and a pool. Everyone at reception was very friendly and helpful. The woman who managed the breakfast area (I'm sorry I forgot her name), was so friendly and helpful - she was a great ambassador for the hotel.

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for this very nice 4-Sta review! I am glad you had a great time at our hotel! Ismeta is the awesome associate that manages our breakfast! I am so glad you noticed her and let me know how great she is doing. I'll be sure to pass on the nice comments to the rest of our... More

Chicago, Illinois, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We booked a room out of this hotel to conduct focus groups for about 4 days. I spent most of my time in the Lobby checking in the focus group participants, and I have to compliment the staff on how friendly and helpful everyone was. Constantly workers were checking on me, and helping with any silly request I had. It... More

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Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I just stayed three nights at this hotel and are very positive about the service oriented staff. Ismeta that helped take care of us in the breakfast area was especially pleasant and positive. She has worked here for the past 6 years and is always warm with her customers. I must say it is rare to be... More

Was this review helpful? Yes 2
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for this great 5-Star review! Even more importantly, thank you for these wonderful words you had for Ismeta. She truly is an absolute super-star!! Thank you again and I will be sharing your comments with Ismeta and the rest of our leadership team. Thank you, Dan Harwood AGM More

Marion, Iowa
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our third time here in 6 years. Twice at Residence and once at Springhill (which is connected). We've stayed in around ten different downtown Chicago hotels in the last twelve years. This is the place we like best for our family trips. Clean, modern, everyone is so friendly. Check in always efficient. Lots of little touches like fruit... More

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the great 5-Star review! I am so glad you enjoyed your time here and you continue to stay with us! We hope to see you again soon! Sincerely, Dan Harwood AGM More

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Additional Information about Residence Inn Chicago Downtown / River North

Address: 410 N Dearborn St, Chicago, IL 60654
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Downtown / River North 3*
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn

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