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All 174 Chicago hotels

Residence Inn Chicago Downtown / River North

3.0 of 5 Hotel   |   410 N Dearborn St, Chicago, IL 60654 (Near North Side)
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Residence Inn Chicago Downtown / River North
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Ranked #24 of 174 Hotels in Chicago
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 5 days ago
David B Novi, Michigan, United States
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787 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Novi, Michigan, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here in 2014 with family. This is a very convenient location if you want North Michigan activity and shopping. The price is very affordable but this hotel (either new or well renovated) was very cozy and comfortable with lots of nooks and crannies to settle in. It had a couple of nice restaurants and helpful staff. One of my... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

I am so happy to hear you had a wonderful stay at our property. We hope we can see you again soon! Regards, Dan Harwood AGM More 

Milwaukee, WI
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our trip was Sunday to Tuesday with my husband and 13 year old daughter. This hotel was a good value, I love having a kitchen and full fridge. Ismeta was wonderful in the breakfast room. The bellman was great. We picked the parking package. The parking was convenient and connected to the hotel. I checked around and parking goes for... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for your nice review! I am very happy to hear you had an excellent stay at our hotel. We look forward to your next visit! Sincerely, Dan Harwood AGM More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Hotel was nice and clean. Perfect location. This was our first time in chicago (from tampa fl) and we felt at home. I work in management retail and i am personally impressed with Ismeta's hospitality and beautiful personality. I wish my employees were more like her!!

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the wonderful words you had regarding Ismeta! She truly is AMAZING and is such a huge factor in our customer service being the best in DT Chicago! I'll be sharing your review with the rest of the leadership team here. We hope we get to see you again soon! Sincerely, Dan Harwood AGM More 

Midwest
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Came here again for an overnight stay with family, nearing the year-end holidays. The main reason this hotel was chosen over others was due to previous positive experiences here, and its convenient location to downtown activities and points of attraction along Michigan Avenue. This particular stay, however, was a mixed bag experience. Although we had received amazingly good service from... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you for taking the time to share your experience at our hotel. I did review our notes regarding your issue. I'm sorry you could not check in as early as you would have liked for your reservation. We were preparing your room for you when you first arrived and making sure your room was in order per the requests... More 

Milwaukee, Wisconsin
Top Contributor
149 reviews 149 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The Residence Inn was more or less standard - all of the amenities one would expect. But, it was a particularly good value for near-Loop Chicago. Nothing exceptional, but very good nonetheless. The staff was particularly friendly - especially the young lady at the front desk when I checked in and the very outgoing women who "hosts" the breakfast room.... More 

Was this review helpful? Yes
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you for the nice review! I am glad you enjoyed your stay. I'm sorry you did not care for the evening reception food. I truly hope everything else was great during your stay and we hope to have you back again! Regards, Dan Harwood AGM More 

Naples, Florida
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed 8 nights in the Residence Inn in the River North area of Chicago. With just 2 of us, we were very comfortable in a studio apartment with full kitchen. We were extremely happy with every aspect of this hotel. All of the staff was very helpful and friendly. The room was clean and very comfortable - great... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the very nice review! I am so glad you enjoyed your stay. We truly appreciate the 5-Star rating and we look forward to having you back at our hotel! Thank you, Dan Harwood AGM More 

Carmel, Indiana
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found this hotel to be an excellent choice for our weekend stay in Chicago. The property was very well maintained and clean. I think the location is great for seeing many downtown sights with lots of great restaurants within walking distance. What put this property over the top was the staff. And it was not just a one nice,... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for this great, 5-Star review! I am so glad to see you had a great stay and that our service was top notch during your visit. We take great pride in our service and we work hard to be the best in downtown Chicago. We thank you for your review and look forward to seeing you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is one of our favorite hotels in downtown Chicago. Good rates, great location and even better staff! Ms. Ismeta, who services the morning breakfast, is absolutely wonderful. Super helpful, friendly and a pleasure to chat with. She absolutely adds value to this hotel.

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the this nice, 5-Star review! We aim to be the cleanest and friendliest hotel in downtown Chicago and I am glad we were on point during your stay. We truly appreciate having you as a guest and look forward to seeing you again! Sincerely, Dan Harwood AGM More 

Caracas, Venezuela
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I took a family trip to Chicago on December 2014 and couldn't have picked a better place to stay. Rooms are very comfortable and spacious, they have a kitchen which is a plus if you are traveling with children; the hotel is very well located, within walking distance of many of Chicago's most important attractions and shops/restaurants in the downtown... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the 5- star review! I am so glad you had a wonderful stay and I truly appreciate all of the nice comments regarding our staff. We have some of the best associates in downtown Chicago and we truly aim to give our guests great service. Thank you again and we hope to have you back!... More 

Leon, Mexico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I'll like to congratulate Mrs Elydia P who is in the front desk, of te Residence Inn,she's a great person who helped us so much! She's always smiling and she's always in good mood! As well Mr Shaun Barton, who is the dual front desk manager , excellent in his work , efficient , and helping us in everything! The... More 

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the wonderful review and for recognizing both Elydia and Ismeta for their superb customer service. I'll be reviewing your review with the leadership team so we can acknowledge both associate's outstanding customer service. Regards, Dan Harwood AGM More 

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Additional Information about Residence Inn Chicago Downtown / River North

Address: 410 N Dearborn St, Chicago, IL 60654
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Downtown / River North 3*
Number of rooms: 270
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn
Hotel Style:
#18 Green Hotel in Chicago
#19 Business Hotel in Chicago
#21 Family Hotel in Chicago
#22 Romantic Hotel in Chicago

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