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All 168 Chicago hotels

Residence Inn Chicago Downtown / River North

3.0 of 5 Hotel   |   410 N Dearborn St, Chicago, IL 60654 (Near North Side)
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93%
Ranked #21 of 168 hotels in Chicago
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
YJPark Cleveland, Ohio
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  • Reviews (650)
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  • Room tips (143)
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650 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel staff are awesome to the max!! I felt like I was treated like a princess... Everyone (front desk, breakfast staff, house keeping and other staff) all greet you with "how are you today... Have a great day... Everything okay?? Do you need anything?? Do you need help??" When I needed something.. Somebody got it for me right away..... More

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Albany, New York
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Top notch in every way! We stayed there for a week while sightseeing and going to baseball games. Staff was VERY friendly and VERY helpful in every way. Each staff member greeted us every time we saw them. I can honestly say we felt very much at home. It was a pleasure to be greeted every morning by Ismeta for... More

Was this review helpful? Yes 2
Sheboygan, Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment we walked in the door everyone did all they could to make our stay great! The valet helped with watching car while I checked in. The front desk allowed us to get one our rooms early. At breakfast, too, they couldn't have been nicer. The rooms were clean, spacious and had comfortable beds. Nice , quiet neighborhood... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My company placed us there for a week. We loved it. The front desk staff was friendly and welcoming. The manager's reception is a bonus and breakfast can be compared to a local restaurant. I do encourage you to meet Ismeta during breakfast - she is an angel. This week she made us feel right at home. Her enthusiasm and... More

Was this review helpful? Yes 3
Peoria, Illinois
Contributor
14 reviews 14 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband, daughter and I stayed here July 12th for 1 night. It was a very nice hotel, good location, staff were very nice and helpful. The room was very clean and if you are staying in Chicago for a few days this would be a great place to stay. Our room had a full kitchenette area. We were on... More

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RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the very nice review! I am glad to hear you enjoyed your stay! We truly hope to have you back at the hotel the next time you are in downtown Chicago! Sincerely, Dan Harwood AGM More

Cleveland, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

First of all I want to say the hotel is really great, especially for the price we paid for it. It was a really good deal considering we went to Chicago on 4th of July. We had a party of four (my husband, my 7 y.o. daughter and my mom) and it was our dream to visit this city since... More

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the extremely kind review! I am so glad you enjoyed your stay and our staff took great care of you. We are glad to hear you enjoyed the complimentary breakfast and internet. We hope to have you back the next time you are in DT Chicago! Sincerely, Dan Harwood AGM More

Omaha, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Residence Inn is actually connected to another hotel but they share common spaces; it’s like a ‘2 for 1’. The hotels had great staff. They were attentive, offered suggestions and we were always met with a smile. We especially enjoyed Ismeta. Ismeta was the breakfast attendant; what a fitting role for her! She was energetic, positive and made everyone... More

Was this review helpful? Yes 1
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the 5-Star review! I am so glad you enjoyed your stay. We truly hope we get a chance for you to visit us again the next time you are in DT Chicago! Regards, Dan Harwood AGM More

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm giving this a 4 star only because the hot water system let us down. Every evening on our 3 night stay the hot water was luke warm. Other than the hot water, this is a fantastic hotel - clean, sleeping quality was sensational and staff friendly and happy to help. I will mention Ismeta, what a wonderful host at... More

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Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you for the very nice review and for mentioning the outstanding work of Ismeta! She truly is an amazing person and take wonderful pride in her job and helping out each and every one of our guests! I am so glad you enjoyed your stay. I am truly sorry the water was luke warm in the evening. I will... More

Dover, Delaware
Top Contributor
99 reviews 99 reviews
31 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent a night using Marriott points for a king with sofabed room and were pleasantly surprised to find that we received a corner room with tons of floor-to-ceiling windows offering a fabulous view of the city. (We were on the 12th floor, so I can imagine it would be even better on higher floors). The hotel offers a standard Residence... More

Was this review helpful? Yes 3
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the very nice 5-Star review! I am glad to hear you really enjoyed your stay! We hope to have you back again the next time you are in DT Chicago! Regards, Dan Harwood AGM More

Fort Worth, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I received outstanding Service from our server Ismeta at breakfast time. She was very friendly and made the breakfast time very enjoyable and she always made it welcoming and enjoyable. I can only say this. She made it an enjoyable visit to the Residence Inn

Was this review helpful? Yes 2
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review

Thank you so much for the very nice 4-Star review! Ismeta is our breakfast attendant and she is top-notch! She welcomes every guest to her home and aims to provide true hospitality. I will be sharing your comments with our staff and acknowledge the wonderful service Ismeta provided you during your stay! Sincerely, Dan Harwood AGM More

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Additional Information about Residence Inn Chicago Downtown / River North

Address: 410 N Dearborn St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Chicago Downtown / River North 3*
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#19 Business Hotel in Chicago #20 Green Hotel in Chicago #21 Family Hotel in Chicago #26 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The Residence Inn Chicago Downtown River North is located just north of the Loop and surrounded by art and antique galleries, boutiques, and a variety of dining options. It is steps from world-class shopping on Chicago's "Mag Mile," and convenient to North Ave Beach, Navy Pier, Millennium Park, and Lincoln Park Zoo. The hotel offers a complimentary buffet and weeknight Manager's Reception, high-speed Internet Access, an indoor pool, and fitness room. ... more   less 
Number of rooms
270

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