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Trump International Hotel & Tower Chicago

5.0 of 5 401 N. Wabash Avenue, Chicago, IL 60611
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Trump International Hotel & Tower Chicago
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Trump International Hotel & Tower Chicago
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Trump International Hotel & Tower Chicago
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1,563 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Trump International Hotel & Tower Chicago
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Boynton Beach, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 12, 2012

My husband surprised me with a stay at the Trump Chicago Hotel. Our 18th Anniversary and my 60th Birthday are both coming up and he wanted to make our visit to the Chicago area special. The Hotel is truly magnificent. Everyone we met, from the Valet and Bellmen, to the Front Desk, Wait Staff, Security and Housekeeping were nothing but... More 

Was this review helpful? Yes
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review

Dear Guest, I am very pleased to read that your holiday to celebrate your 60th Birthday and 18th Wedding Anniversary exceeded your expectations and that we were able to ensure your holiday with us was relaxing and memorable. We certainly look forward to welcoming you and your husband back in the near future. Sincerely, T. Colm O'Callaghan Vice President, Managing... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 12, 2012

From being greeted on arrival,the bell boys, front of house ,and conceraige staff.where very professional Our stay was a very pleasant experience.We where lucky enough to get upgraded from our original booking. The suite and our room was amazing,full sized kitchen,not that we cooked!!,comfortable couches,and bedroom with views of the city.Bathrooms very spacious,with top quality towels & linen.Would definitely recommend... More 

Was this review helpful? Yes
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review

Dear Guest, Thank you for taking the time to share your feedback from your recent stay with us at Trump International Hotel and Tower Chicago. I am very pleased to learn that you thoroughly enjoyed your stay and that you regard your stay to be one of the best experiences you have had. I do hope to have the opportunity... More 

Seattle, WA
Top Contributor
54 reviews 54 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 11, 2012

Spent 6 nights here. Overall, a good stay. Staff all very welcoming and helpful. Some of the décor is in need of repair which shouldn’t happen at these prices. First, while the bed was very comfortable, the bed backboard had a its covering material torn. Worse, they put clean sheets that on the trim had holes and were quite worn.... More 

Was this review helpful? Yes 1
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review

Dear Guest, Thank you for choosing Trump International Hotel and Tower Chicago for your recent stay and for recommending your experience on TripAdvisor. I am very pleased to learn you enjoyed your stay with us. We certainly look forward to welcoming you back and hope to exceed your expectations. Sincerely, T. Colm O'Callaghan Vice President, Managing Director More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2012

We loved this hotel. The room was amazing! All mod cons and loads of space and luxury and finishing touches. Great staff, wondful views of the city from the room and the terrace bar. I would recommend it to anyone as even though it was expensive it was worth every penny. Great location too.

Was this review helpful? Yes 2
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review

Dear Guest, Thank you for choosing to stay at Trump International Hotel and Tower Chicago and for taking the time to post a review of your recent stay. I am delighted to read that you would recommend our hotel, and I do hope we will have the opportunity to welcome your return. Once again, thank you for your comments about... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 9, 2012 via mobile

The Trump in Chicago is one of the nicer hotels I have had the pleasure of staying at. The staff are extremely vigilant and friendly. It is clean, warm, and has the most amazing Brunch! If I HAD one compliant it would be that the shower was lacking space to set personal toiletries (so I had to use the floor)... More 

Was this review helpful? Yes 1
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review

Dear Guest, Thank you for choosing to stay at Trump International Hotel and Tower Chicago and for taking the time to post a review of your recent stay. I am delighted to read that you would recommend our hotel, and I do hope we will have the opportunity to welcome your return. Thank you for commenting about our facility, associates,... More 

London, United Kingdom
Top Contributor
421 reviews 421 reviews
100 hotel reviews
239 helpful votes 239 helpful votes
5 of 5 stars Reviewed September 9, 2012

An absolute example of impeccable customer service to the highest level, every detail, every employee makes your stay so customised and memorable, you will always want to come back. Rooms are spacious, modern and with the latest technology available. Great restaurants and the best concierge service I have ever seen, and I have seen hundreds! One word of warning, absolutely... More 

Was this review helpful? Yes 1
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review

Dear Guest, Thank you for choosing to stay at Trump International Hotel and Tower Chicago and for taking the time to post a detailed review of your recent stay. I am very pleased to read your appraisal of our team, services and facilities and I know my colleagues will be equally pleased to learn of your kind remarks and recognition... More 

Ashland, Oregon
Top Contributor
65 reviews 65 reviews
44 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed September 9, 2012

We loved it here. We were wowed at every turn. The staff was A++, very courteous, knowledgable and efficient. They got everything right. The ROOM was amazing. A gas fireplace to add some ambiance to an already metro-cozy suite. A deluxe Nespresso coffee machine for fresh made cappuccinos in the morning. A "Water Library" offering 4 bottles of some unique... More 

Was this review helpful? Yes
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Trump International Hotel and Tower Chicago. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services and facilities for our guests. I am very pleased to read your appraisal of our... More 

woodland hills, california
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 6, 2012

the trump tower in chicago is a masterpiece from the outside, yet there are several areas for improvement on the inside. we had to return our food from the outdoor 14th floor restaurant and the redo was also poor. they missed cleaning our room one of the five days we stayed, so we were perturbed to say the least. I... More 

Was this review helpful? Yes
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review

Dear Guest, Thank you for choosing to stay at Trump International Hotel and Tower Chicago and for taking the time to post a review of your recent stay. While I am very happy to read your positive comments, I would like to extend my sincere apologies that you were left to feel disappointed by your initial experience on the Terrace.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2012 via mobile

What a great hotel. The staff was splendid and very friendly. The service impeccable, spent 4 nights and enjoyed every moment of it. The Concierge team gave excellent recommendations, all of them a success, thank you to Jay and his team:) The location of the Hotel could not be better, everything at hand, I walked everywhere and loved it. The... More 

Was this review helpful? Yes 1
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review

Dear Guest, I am very pleased to learn of your positive impressions after your stay with us at Trump International Hotel and Tower Chicago. Thank you for sharing your feedback on TripAdvisor and for recommending our hotel. Thank you sincerely for commending Jay and our Concierge team in this regard. Your kind recognition will be very well received. I look... More 

Scottsdale, Arizona
Top Contributor
141 reviews 141 reviews
70 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed September 5, 2012

Anything Trump does is over priced. But this hotel is worth a splurge if you like luxury. You are given a warm fresh scented face towel upon check in. Service from the front desk and bell staff was amazing. Room service service was very poor. They messed up orders almost everything. The use of the spa facility is included in... More 

Was this review helpful? Yes 1
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review

Dear Guest, Thank you kindly for your positive review on TripAdvisor. I do hope to have the opportunity to welcome you back to Trump International Hotel and Tower Chicago in the near future. Sincerely, T. Colm O'Callaghan Vice President, Managing Director More 

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Hotel Summarization (Beta)

What travelers say

  • Room service(23)
  • Very nice(13)
  • Great location(11)
  • Navy pier(8)
  • River view(7)
  • Pillow menu(6)
  • Ceiling window(5)
  • Front desk staff(3)

Additional Information about Trump International Hotel & Tower Chicago

Address: 401 N. Wabash Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump International Hotel & Tower Chicago 5*
Number of rooms: 339
Reservation Options:
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Also Known As:
Trump International Hotel And Tower Chicago
Trump International Hotel Chicago
Trump International Chicago
Hotel Style:
#6 Family Hotel in Chicago
#8 Spa Hotel in Chicago
#8 Business Hotel in Chicago
#9 Green Hotel in Chicago
#9 Romantic Hotel in Chicago
#11 Luxury Hotel in Chicago

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