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All 167 Chicago hotels

Ruby Room

3.0 of 5 Spa   |   1743-45 W Division St, Chicago, IL 60622 (Northwest Side)
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Ranked #113 of 167 hotels in Chicago
A recent review
4 of 5 stars Reviewed January 8, 2014
LoveTaveling Chicago, IL USA
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39 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Watertown, Massachusetts
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Be aware the rooms are a four story walk up on a narrow staircase. The garden room we occupied was bereft of furniture; no place to put anything. Miniscule bedside tables, a tiny chest of drawers, and one chair made up the furnishings. For some reason the owners had decided to spend lots of money on elaborate panelling but not... More

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rubyroom, Owner at Ruby Room, responded to this review

Mark, Your right, no hot water is inexcusable. We installed hot water on demand systems in all our rooms for this exact reason. It appears, yours was not working properly during your stay and I would like to extend a refund for your inconvenience. The room you stayed in is also our smallest and with a king bed, there is... More

Chicago, IL USA
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 8, 2014

We stayed here on New Years Eve because we had plans within a mile or so of this hotel. And it was the only hotel that wasn't a hostel. We found the room to be spacious, comfortable and clean. Also, we were on the third floor right next to the coffee kitchen and it was great to have some coffee... More

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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 16, 2013

Ruby Room is really cool in its charm, little touches, and connection to what seems to be an awesome spa. My stay was brief but I was generally pleased. The room reminded me of my apartment back home - hardwood floors and little rugs. Unfortunately, hearing my neighbors upstairs walk around and the neighbors next door have a conversation made... More

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Woodstock, New York
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2013

the rooms are wonderful at this well-located small hotel in the Wicker Park area of Chicago. The area is great. Many fine restaurants, creative stores, a lot to see just by walking. Well located on the Blue line of the subway--you can ride here in 35 minutes from the airport. Then you can take the same line to the Loop--downtown... More

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Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2013

This review is for the hotel. My husband and I stayed at the Ruby Room for the weekend and loved the unique experience. I didn't have an issue with no elevator or the limited reception hours. The staff makes everything easy even if they're not around. There was a chalkboard in the hall where you could write requests. We needed... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2013

We live out of state & had a family medical emergency in Chicago. The staff of The Ruby Room bent over backwards to work with us to secure lodgings despite the short notice. They were caring and helpful. The location was perfect--a short walk to the hospital, a variety of restaurants to catch a bite to eat. The room was... More

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Coral Springs, Florida
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 24, 2013

Our family lives in the western part of Chicago, so the hotels on Michigan Ave. were too far for us. Ruby Room was a great find! Pluses: Lovely, spacious room, comfortable bed, nice sitting area, good bathroom, free wi-fi. Small kitchen available on the guest floor with free coffee (that you have to make yourself.) Great neighborhood with shops, restaurants... More

Was this review helpful? Yes 1
Stockholm, Sweden
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 22, 2012

The hotel is nice and I likes the possibility to have a yoga session. This I had to pay extra for but it was always possible for me to take part. The room was nice with a good bed, but there where no staff around and that could be problematic. The location was nice with walking distance to restaurants etc.

Was this review helpful? Yes 1
rubyroom, Owner at Ruby Room, responded to this review

AgnesFurst, thank you for your feedback. We are actually opened 7 days a week with evening hours in the spa, beauty bar and retail location right next door. Please stop by for a tour next time you visit. Best, John More

Senior Contributor
25 reviews 25 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 7, 2012

I stayed in 3B - third floor walk up, right above a great yoga studio and adjacent to the shared kitchen. My room was lovely - well appointed and very clean, nice linens, steam shower in the small bathroom and really good reading lights. The neighborhood is wonderful - tons of independent shops and restaurants and perhaps the best bakery... More

Was this review helpful? Yes 1
rubyroom, Owner at Ruby Room, responded to this review

Mary1960, Thank you so very much for your kind words. It makes everything we do that much more special when our guests truly enjoy our concept and community. Please come and visit us again. Best, John More

Bonita Springs, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2012

I had another opportunity to stay at the Ruby Room, and I have to say I was very pleased with the accommodations the second time around. My first stay was the "perfect storm" of unfortunate events, however, I felt I should comment on how pleasant and relaxed I felt when I left after my second stay! I would recommend the... More

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Additional Information about Ruby Room

Also Known As:
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago
Address: 1743-45 W Division St, Chicago, IL 60622
Phone Number:
Location: United States > Illinois > Chicago > Northwest Side , Wicker Park/Bucktown
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
#13 Romantic Hotel in Chicago
#113 Spa Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ruby Room 3*
Official Description (provided by the hotel):
"Best in the City" - Chicago Magazine.Ruby Room Hotel & Spa is one of Chicago's most unique overnight destinations. Just 8 minutes from downtown, in the heart of historic Wicker Park's restaurant, shopping and nightlife scene.Modeled in the European tradition, Ruby Room is neither a hotel nor a traditional B&B. Our concept is that of relaxation. By design, we do not offer telephones or televisions. We do not offer 24 hour reception or bellman services. We make a practice of not entering your room during your stay, unless requested. Ruby Room is a historic property and does not offer an elevator. Please keep this in mind, if you or any of your guests have a challenge with mobility. What we do offer are outrageously comfortable pillow top mattresses with 500 thread count linens, large marble and glass showers, 4 of which are equipped with commercial steam units along with complimentary AVEDA products. Crown molding and fine woodworking throughout. Modern furniture peppered with antiques, new community kitchen, gorgeous garden with waterfall and all a part of a day spa, hair salon, yoga studio, two retail boutiques, 5,000 square foot health club and a serene healing sanctuary. If you're looking for something super clean and relaxing, we offer a restful room attached to a unique spa in a super cool neighborhood. Your peace is our passion. ... more   less 
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