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The James Chicago

#21 of 177 Hotels in Chicago
Certificate of Excellence
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55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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The James Chicago
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The James Chicago
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2,202 reviews from our community

Traveler rating
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    31
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291
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505
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The James Chicago
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Sandusky, Ohio
Top Contributor
86 reviews 86 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 27, 2011

We just got back at 4:30 am from Chicago. We stayed Monday-Friday and traveled by Amtrack. Our room at the James had one bed. One VERY comfortable bed. The location, as many others have reviewed was excellent. Two blocks from Michigan Ave and I believe three blocks from Grand Ave which leads to the Navy Pier. It was almost on... More 

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New York City
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 26, 2011

We stayed there on Memorial Day weekend with our older teenage daughters. It was the perfect hotel! It is very conveniently located to visit Chicago, the staff is extremely pleasant, the rooms are spacious, comfortable and clean, and there is a pleasant feel about the hotel. We strongly recommend it!

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Johannesburg, South Africa
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 26, 2011

Stayed here for one night on a very busy weekend - the hotel is very central just off Michigan Avenue which makes it ideal for exploring Chicago when you only have limited time. However, there are better hotels in this price range a few blocks further away which would be preferable for a longer stay. The room was nice, not... More 

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Calgary, Alberta
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 25, 2011

My husband and I stayed a the James for a couples getaway weekend. The hotel was recommended to us by a very hip local friend. Everyone at the hotel was polite and helpful. The Concierge did a great job recommending things to help and helping select options. The room was clean and very trendy. Comfy bed. It was a little... More 

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94022
Top Contributor
179 reviews 179 reviews
53 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed August 23, 2011

We (2 adults and 2 kids) stayed in a 2 Queen-bed room in The James for two nights. The room and bathroom was spacious, modern and welcome. I particularly like the little nook with the bench and table. Other hotels have a desk. This is the same function but just more stylish and fun. I realized that my kids, myself... More 

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Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 21, 2011

Typically our hotel of choice in Chicago, is the Omni Suites. But this time we thought we wanted something different so we reviewed the comments noted under Trip Advisor, on The James, and thought we'd give it a chance. We were a little hesitant at first, but that soon changed the minute we walked up to the hotel. From the... More 

Was this review helpful? Yes 4
Detroit, MI
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed August 21, 2011

We just returned home from three nights at the James; great service (all of the staff were great- the doormen, the housekeeping and concierge services were terrific) from in room massage therapists and especially Craig the driver. Craig drove us to several dinners. Lots of fun. We will return.

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Nashville, Tennessee
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 19, 2011

My wife and two small children just arrived at the hotel after a long trip. My children 4 and 2 and my 4 year old is autistic. We arrived and they couldn't find our reservation even though we showed them the email confirmation. I thought no big deal, this is a 5 star hotel I'm sure they will take care... More 

Was this review helpful? Yes 9
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 19, 2011

We just came back from staying at the James for 6 days and loved it. Though I didn't use it, my hunny says the gym was excellent and the running routes provided by the concierge (24hr!) was beautiful. Our king bed was super comfy and love the little treats each night from our turn-down service. Excellent location and I highly... More 

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Dallas, Texas
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 18, 2011

I've stayed at the James Hotel several times while on business in Chicago. While my colleagues stay at a chain hotel a few streets away, I always opt for The James. The customer service and the housekeeping staff are extraordinary. Each room is refreshed nightly with bath robes laid out, a full ice bucket, fresh towels, etc. It's a pleasure... More 

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Hotel Review Summarization

What travelers say

  • Great location(16)
  • Room service(13)
  • Very nice(7)
  • Trader joe(7)
  • Michigan avenue(5)
  • Comfortable bed(4)
  • David Burke Primehouse(4)
  • Very comfortable(3)
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