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The James Chicago

#24 of 177 Hotels in Chicago
Certificate of Excellence
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55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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The James Chicago
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The James Chicago
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2,240 reviews from our community

Traveler rating
    1,419
    590
    142
    56
    33
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520
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were celebrating the birthday of our oldest-she turned 13. We are from a small town and decided it would be fun for our family to spend a weekend in the big city and celebrate. Our first priority was location. The James is in a great location, about a 2 minute walk to the magnificent mile, about a 30 minute... More 

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Opelousas, LA
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The James is located 1 block off Michigan Avenue and a few blocks from the best pizza in Chicago. The hotel rooms are OK and the bathroom may be a little small, but overall a great place to stay. My room was a little noisy due to maintenance in the street very early and traffic noise.

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Cambridge, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great place to stay for our business trip!! Everyone was so nice and helpful :) we stayed for three days and was able to even store our luggage there after check out until we could board our plane . I would stay here again very clean rooms.

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Loved the location. The door man. The bed. The size of the room. The bathroom. The working window. The electric tea pot. The condoms in the minibar!! I was so comfortable staying here. It almost felt like home.

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Western PA
Top Contributor
63 reviews 63 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed two nights recently. Loved our contemporary room, with large window overlooking the street. The furniture was cool- different than the routine hotel furniture. The bar with built in refrigerator was well- stocked. There were robes and the towels were the biggest and thickest that I have seen in a long time. Full-size shampoo, shower gel etc. were a nice... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel in a great location. Excellent bath amenities, charming. The staff was 5 star to us. They even have a car out front for local trips about town.nice restaurant bar...right in the heart of all the action.

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Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at The James from 5/16/15-5/23/15. I wouldn't say this is the best hotel I've ever stayed in but it is up there. Things I liked about this place: 1. The staff- everyone smiled and made me feel very welcome. 2 The gym- amazing array of equiptment in a cool and clean envioroment. 3 Quick elevators- small thing here... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed here again for 10 Nights in April. I love this place. I always feel relaxed, well attended too and well slept. Staff were great and attentive, room and be were clean and comfortable. Close to everything. My favorite place to stay in Chicago. Thanks. I'll be back

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Cheshire, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 3 nights in mid April. Excellent hotel, very clean rooms and well prepared - gluten free shampoos and conditioners!! staff very courteous and helpful and gave advice over restaurants, jazz and r& r clubs, etc We had problem with our room because of a niggling air conditioning noise and we were offered another room. The hotel is close... More 

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The James is my favorite place to stay in Chicago. The staff are so nice, so helpful. The location is excellent...steps away from Miracle Mile and across the street from Trader Joes. The bed is super comfy. I'm not such a fan of the bath products and the last time we were there the pump was broken on the shampoo.... More 

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear EricaandEzequie... F Thank you for the great review. It is nice to see you have enjoyed your bed, our location and most importantly our service. On your future trip, please do not hesitate to ask for anything, we will do all possible to make it happen. I'm looking forward to welcome you back soon! Thank you again, Stephen Blackford More 

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