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All 169 Chicago hotels

The James Chicago

4.5 of 5 Hotel   |   55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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Ranked #22 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
hjb6916 Saint Louis, Missouri
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1,851 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
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English first
Saint Louis, Missouri
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at The James for 3 nights and our stay was perfect. The hotel is in a great location and convenient to everything. The staff is very friendly and helpful. Their suggestions on restaurants were right on. Our room was very clean and big for a standard size room. Would definitely stay there again.

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Rochester, MN
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here 1 night mid-week in August. Room was very nice. Very large by Chicago standards. Bathroom was good. Shower was average with good water pressure. Bed was extremely comfortable. Gym was looks well equipped but of the ~4-5 treadmills, one didn't work. TV's didn't work on any of the others. Evening concierge was not helpful. Asked for directions to... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Everything about the James is just extraordinary. The cleanliness and service is first rate, the staff was very helpful and friendly, not to mention the car service wow. We will be back in Chicago soon, end intend to stay at the James again.

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New York City, New York
17 reviews 17 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was the second time that I stayed at The James Hotel. It's clean, well-located, and has friendly, educated and helpful staff. The toiletries are great. Instead if individual toiletry samples, they have large bottles installed in the shower, which I love because they use less plastic (I am all for this type of eco-friendly). The bar soap is also... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

The rooms are clean and comfortable, the hotels personnel is very friendly and obliging. Everytime cold water with natural, fresh interedients (spearmint, cucmber etc.) I can really recommend this Hotel!

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Senior Contributor
25 reviews 25 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked a King guestroom here for four nights. This is an older building which has been renovated. The lobby areas were understated but stylish, and the staff very friendly and helpful Spent some time with the concierge, Laurelin, who took the time to give us some local secrets as to where to visit, not just the usual tourist tips. Excellent... More

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South Windsor, Connecticut
Top Contributor
83 reviews 83 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here between August 23rd and the 28th. The goods starts to happen right outside the door with the doorman who take you and you luggage into the front desk to be greeted with smiles. We had a suite and wanted to check to view to insure our acceptance. The suites are located on the interior... More

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Toronto, Canada
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed at The James Chicago for two nights between August 19 to 21 of this year. Although it was a short stay, I have many great things to say about the hotel. Upon arrival, the doormen at the entrance of the hotel were very warm and welcoming, and even helped us with our luggage. The check-in... More

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Cairo, Egypt
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family was traveling to Chicago for a week of vacation with our son who goes to University in Indiana. This was our first time at The James hotel. The hotel is central, and very hip. The rooms need some minor repairs from wear and tear but great modern decor. The feature that stood out the most about this hotel... More

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1 review
5 of 5 stars Reviewed 1 week ago

First off, they changed our reservations with very short notice and no additional charges, due to an funeral we had to attend. Thank you. Then our car battery died while in valet. The doorman drove me to get another battery, and the valet helped me install it with his tools - amazing service!

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Hotel Summarization (Beta)

What travelers say

  • Great location(20)
  • Room service(14)
  • Trader joe(10)
  • Very nice(7)
  • Friendly and helpful(5)
  • Comfortable bed(5)
  • Michigan avenue(5)
  • David Burke Primehouse(4)
  • Very comfortable(3)
  • Michigan ave(3)

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The James Chicago 4.5*
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

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Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#17 Luxury Hotel in Chicago #17 Business Hotel in Chicago #19 Family Hotel in Chicago #20 Romantic Hotel in Chicago
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Official Description (provided by the hotel)
The James Chicago offers a stylish and engaging alternative for the contemporary business or leisure traveler. - Ideally situated right in the heart of downtown Chicago, just steps from Michigan Avenue and celebrate cultural attractions - Complimentary WiFi throughout the hotel - Early check-in, late check-out - 24-hour room service provided by David Burke's Primehouse - Triple-distilled water refreshed twice daily - Twice-daily housekeeping with turndown - Environmentally thoughtful local car service - Experience The James as a culinary destination with David Burke's Primehouse, named the #1 Steakhouse in Chicago by Chicago magazine, Primehouse Bar and JIMMY Chicago, a new craft cocktail lounge. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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