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All 167 Chicago hotels

The James Chicago

4.5 of 5 Hotel   |   55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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89%
Ranked #20 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
fivebell Missouri
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1,671 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Missouri
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my 2nd time staying at this hotel, and it was a great experience. The staff there go out of your way to make you feel at home, and the facility is top notch! Our room was very clean and the beds were awesome, and being 1 block off Michigan Avenue was so handy. I would definitely stay here... More

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Chicago
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was very pleasant, the room was perfectly clean, comfortable and the insonorisation was very good! The bed was particularly great and comfortable. The stay was awesome, in all his sides. Txs

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Seattle, Washington
1 review
5 of 5 stars Reviewed 3 days ago NEW

I traveled with my teenager for spring break to Chicago and our experience at the hotel was wonderful. Exceptional staff, great rooms with very comfortable beds, clean,quiet and the location is great for taking tours, shopping, catching a movie and just relaxing in the room. The James hotel was an unexpected highlight of our trip! I can't wait to return... More

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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff was exceptional...rooms were clean and beds are comfortable. Great area and good shopping around. Decent restaurants around as well. Would easily stay there again. Not terribly far from The Loop in Chicago.

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Tanya W, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you enjoyed your visit thanks to our comfortable beds, but most of all due to the exceptional service provided by our entire team. It is an honor to hear that you would stay... More

Chicago
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at the James Chicago several times for business over the past 10-15 years. Every time my travel takes me to Chicago, the James is my first choice. Received an unexpected upgrade this time which just iced the cake. The staff are super friendly... quiet but helpful. Check-in/out is very fast. Gym this trip was a pleasant surprise.... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Matthew S, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is humbling to hear that your have stayed with us several times before, and are your first choice in Chicago. I appreciate your compliments of our friendly team and glad that you experienced our gym during your latest... More

Des Moines, Iowa, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We wanted a hotel that was unique and infused with local color, and we sure hit the jackpot. The James Hotel is right off the Magnificent Mile and close to Rush Street, surrounded by wonderful places to eat and close to just about everything! From the moment we arrived, helped by the warm and friendly greeters who took our bags... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Branco2012, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is excellent to hear you enjoyed our comfortable rooms and amenities, and also our convenient location near the Magnificent Mile. Most of all, I appreciate your compliments of our entire team, especially Julie, and how their friendly service made... More

Chicago
1 review
4 of 5 stars Reviewed 6 days ago NEW

This is a great hotel. The rooms are nice, the staff pleasant. The location is also very good. My only complaint (and it's small) is that there was no special turn down service as advertised. I would stay here again.

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Mark B, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you had a great visit, thanks to our convenient location and our pleasant team. I apologize for any miscommunication regarding our turndown service; it is available and complimentary for all of our guests,... More

Cleveland, Ohio
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We booked The James through Hotwire, so we had no idea which hotel we were reserving. It was a fantastic deal - great hotel, service and location. We have booked may hotels through Hotwire and Priceline, but this was by far the best.

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Lindajill60, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is a true honor to hear that of the hotels you have booked via travel websites, we were your favorite. I appreciate your generous compliments of our friendly team and convenient location and that both attributed to a great... More

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great, modern beautiful hotel with modern luxury without being too fancy. The location is perfect and the staff knowledgeable. Walking distance from great shopping and restaurants. As a resident of the city, we stayed here to get a little escape.

Review collected in partnership with this hotel

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear bpow514, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you enjoyed your stay-cation with us, thanks to our convenient location. I appreciate your compliments of our team, and especially that they were helpful with various suggestions. Thank you again for staying with us,... More

Columbus, Ohio
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The James was a wonderful location for a w/e getaway for 5 friends. Have to say I was disappointed in the housekeeping and some of the condition of the rooms. My friends had a room that actually had holes in the wall over the bed, where it looked like pictures had been. Not very attractive. The light over the bed... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear superrn_98, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am sorry to hear that the condition of the hotel is lacking in some aspects; this is certainly not the standard we set and I apologize for any inconvenience this caused. I am glad that despite this setback, you... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(20)
  • Room service(14)
  • Trader joe(10)
  • Very nice(7)
  • Friendly and helpful(5)
  • Michigan avenue(5)
  • Comfortable bed(5)
  • David Burke Primehouse(4)
  • Next morning(3)
  • Very comfortable(3)

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Best Value Hotel in Chicago
#16 Luxury Hotel in Chicago
#18 Family Hotel in Chicago
#19 Business Hotel in Chicago
#20 Spa Hotel in Chicago
#29 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The James Chicago 4.5*
Official Description (provided by the hotel):
The James Chicago offers a stylish and engaging alternative for the contemporary business or leisure traveler. - Ideally situated right in the heart of downtown Chicago, just steps from Michigan Avenue and celebrate cultural attractions - Complimentary WiFi throughout the hotel - Early check-in, late check-out - 24-hour room service provided by David Burke's Primehouse - Triple-distilled water refreshed twice daily - Twice-daily housekeeping with turndown - Environmentally thoughtful local car service - Experience The James as a culinary destination with David Burke's Primehouse, named the #1 Steakhouse in Chicago by Chicago magazine, Primehouse Bar and JIMMY Chicago, a new craft cocktail lounge. ... more   less 
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Also Known As:
James Chicago Hotel Chicago
James Chicago Hotel
James Hotel Chicago
Chicago James Hotel

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