We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 169 Chicago hotels

The James Chicago

4.5 of 5 Hotel   |   55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Complimentary Breakfast
Save Saved
You added The James Chicago to your Saves list
The James Chicago
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
89%
Ranked #22 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
hjb6916 Saint Louis, Missouri
  • Overview
  • Reviews (1,851)
  • Photos (911)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (247)
  • Location
  • More
true
Write a Review

1,851 people have reviewed this hotel

Traveler rating
    1,171
    484
    119
    51
    26
See reviews for
234
749
128
412
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at The James for 3 nights and our stay was perfect. The hotel is in a great location and convenient to everything. The staff is very friendly and helpful. Their suggestions on restaurants were right on. Our room was very clean and big for a standard size room. Would definitely stay there again.

Was this review helpful? Yes
Rochester, MN
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here 1 night mid-week in August. Room was very nice. Very large by Chicago standards. Bathroom was good. Shower was average with good water pressure. Bed was extremely comfortable. Gym was looks well equipped but of the ~4-5 treadmills, one didn't work. TV's didn't work on any of the others. Evening concierge was not helpful. Asked for directions to... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Everything about the James is just extraordinary. The cleanliness and service is first rate, the staff was very helpful and friendly, not to mention the car service wow. We will be back in Chicago soon, end intend to stay at the James again.

Was this review helpful? Yes
New York City, New York
Contributor
17 reviews 17 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was the second time that I stayed at The James Hotel. It's clean, well-located, and has friendly, educated and helpful staff. The toiletries are great. Instead if individual toiletry samples, they have large bottles installed in the shower, which I love because they use less plastic (I am all for this type of eco-friendly). The bar soap is also... More

Was this review helpful? Yes
Chicago
1 review
4 of 5 stars Reviewed 2 days ago NEW

The rooms are clean and comfortable, the hotels personnel is very friendly and obliging. Everytime cold water with natural, fresh interedients (spearmint, cucmber etc.) I can really recommend this Hotel!

Review collected in partnership with this hotel

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked a King guestroom here for four nights. This is an older building which has been renovated. The lobby areas were understated but stylish, and the staff very friendly and helpful Spent some time with the concierge, Laurelin, who took the time to give us some local secrets as to where to visit, not just the usual tourist tips. Excellent... More

Was this review helpful? Yes
South Windsor, Connecticut
Top Contributor
83 reviews 83 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here between August 23rd and the 28th. The goods starts to happen right outside the door with the doorman who take you and you luggage into the front desk to be greeted with smiles. We had a suite and wanted to check to view to insure our acceptance. The suites are located on the interior... More

Was this review helpful? Yes
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I stayed at The James Chicago for two nights between August 19 to 21 of this year. Although it was a short stay, I have many great things to say about the hotel. Upon arrival, the doormen at the entrance of the hotel were very warm and welcoming, and even helped us with our luggage. The check-in... More

Was this review helpful? Yes 2
Cairo, Egypt
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family was traveling to Chicago for a week of vacation with our son who goes to University in Indiana. This was our first time at The James hotel. The hotel is central, and very hip. The rooms need some minor repairs from wear and tear but great modern decor. The feature that stood out the most about this hotel... More

Was this review helpful? Yes 1
Chicago
1 review
5 of 5 stars Reviewed 1 week ago

First off, they changed our reservations with very short notice and no additional charges, due to an funeral we had to attend. Thank you. Then our car battery died while in valet. The doorman drove me to get another battery, and the valet helped me install it with his tools - amazing service!

Review collected in partnership with this hotel

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The James Chicago, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The James Chicago? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Great location(20)
  • Room service(14)
  • Trader joe(10)
  • Very nice(7)
  • Friendly and helpful(5)
  • Comfortable bed(5)
  • Michigan avenue(5)
  • David Burke Primehouse(4)
  • Very comfortable(3)
  • Michigan ave(3)

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The James Chicago 4.5*
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions , Expedia, Booking.com, Hotels.com, Orbitz, Tingo, Travelocity, TripOnline SA, Priceline, BookingOdigeoWL, Venere, Agoda, Otel and Jetsetter so you can book your The James Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

911 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (332)
Viewed
Room/suite (146)
Viewed
Bathroom (55)
Viewed
1:59
Videos (3)
Viewed
Hotel & grounds (39)
Viewed
View from room (6)
Viewed
Dining (1)
Viewed
Other (82)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (547)
Viewed
Amenities (75)
Viewed
Guestroom with One King Bed (58)
Viewed
Guestroom with Two Double Beds (60)
Viewed
One-Bedroom Apartment (80)
Viewed
Penthouse (174)
Viewed
Restaurants and Bars (31)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (7)
Viewed
Dining (13)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (4)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Chicago with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#17 Luxury Hotel in Chicago #17 Business Hotel in Chicago #19 Family Hotel in Chicago #20 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The James Chicago offers a stylish and engaging alternative for the contemporary business or leisure traveler. - Ideally situated right in the heart of downtown Chicago, just steps from Michigan Avenue and celebrate cultural attractions - Complimentary WiFi throughout the hotel - Early check-in, late check-out - 24-hour room service provided by David Burke's Primehouse - Triple-distilled water refreshed twice daily - Twice-daily housekeeping with turndown - Environmentally thoughtful local car service - Experience The James as a culinary destination with David Burke's Primehouse, named the #1 Steakhouse in Chicago by Chicago magazine, Primehouse Bar and JIMMY Chicago, a new craft cocktail lounge. ... more   less 
Number of rooms
297

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The James Chicago and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer