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The James Chicago

#24 of 178 Hotels in Chicago
Certificate of Excellence
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55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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1 room 1 guest
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The James Chicago
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2,364 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Haven, Michigan
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed today NEW

While everything was very good, comfortable and clean, the staff was particularly outstanding. It was starting to drizzle as we were heading out shopping and the staff asked if we'd like to use their golf size umbrellas. And another day, when my friend accidentally walked past the front door, the doorman recognized him and invited him in. I loved the... More 

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Wisconsin
1 review
4 of 5 stars Reviewed today NEW

Nice little place. Good location. Nothing extraordinary. Drinks were ok and overpriced. Staff were very nice. We walked to where we needed to go. Bed wasn't as comfortable as I thought it might be. Shower was impressive.

Was this review helpful? Yes
Dallas, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Small, chic boutique hotel in a great area very convenient to Michigan Avenue. Staff was excellent, courteous and helpful. Room service was faster than I expected and food was great! The spacious room was very nicely appointed, the Studio King suite, with everything one could possibly need in a hotel room. David Burke's Primehouse is the great restaurant on site... More 

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Savoy
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was first visit to the James Chicago and it was the staff that made it so enjoyable! We were celebrating an early anniversary stay in Chicago. At check-in, staff wished us Happy Anniversary. The staff was quick to assist with luggage and answered our questions happily and made us feel as though we were not a bother. The hotel... More 

Review collected in partnership with this hotel

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Chicago
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel, comfy beds and very nice staff. Very accommodating, Bar restaurant looked nice although we didn't have the opportunity to use it. Good location, close to transportation, shopping, restaurants, etc. Contemporary rooms & lobby. Wouldn't recommend for families with smaller children.

Review collected in partnership with this hotel

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Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Admittedly my only criteria for this hotel was "in Chicago, on the redline, near wrigley field, two beds" Hotel and staff have a hipster thing going. Good folks and very helpful. Red Line 4 blocks away. 10 minute train to wrigley. Good place to stay for a game or work. Concierge very helpful. Valet parking for $65 a night. Room... More 

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London, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed in Chicago to visit friends many times and travel a lot for work. I stayed at the James for three nights working in the city - and I love this hotel! It it brilliantly located (really if you don't know the city this is about as central as you can get which is great for all attractions),... More 

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Carol M, Thank you for the great review. It is nice to see you have enjoyed your bed, our location and most importantly our service. I'm looking forward to welcome you back soon! Thank you again, Stephen Blackford More 

Florence, Kentucky
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

After reading some of the previous reviews I was a bit anxious about staying here with small children related to the noise issues that some travelers had. I have to say, we had absolutely no complaints of noise. Our loft room was located on the 4th floor interior room and heard no noise from outside and very little from the... More 

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Bien012, Thank you for taking time out of your day to write a review for everyone here at the James Hotel. I am so happy to read that you had such a fantastic experience here with us.I will be certain to pass along all your compliments to the team. They are all outstanding members of our family and we... More 

Liverpool, United Kingdom
Level Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in an excellent location. A mere block from the magnificent mile. We walked everywhere but the hotel also had bikes to borrow and was near to public transport. The staff were very friendly and helpful including early check in. The room was really spacious, with a great seating area to chill. The mini bar was fully stocked... More 

Was this review helpful? Yes 1
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear pugdoggy5, Thank you for taking the time to write about your experience.It is nice that you took advantage of our location and you enjoyed your room. Also, I am happy to hear you enjoyed the customer service provided at our hotel. Thank you again, Stephen Blackford More 

Bruce County, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I booked The James for three nights in Chicago. We were very impressed with this modern hotel and will definitely go back. The service was great, the room was clean and efficient and the hotel was quiet. The linens and towels were high quality and the beds very comfortable. We parked our car at Grant Park North... More 

Was this review helpful? Yes
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Peragoss, Thank you for the great review. I'm very happy to see that you have enjoyed your stay. I'm looking forward to welcome you back soon. Thank you again, Stephen Blackford More 

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