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All 168 Chicago hotels

The James Chicago

4.5 of 5 Hotel   |   55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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89%
Ranked #20 of 168 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
mischellerose Blanchard, Michigan
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1,800 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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English first
Blanchard, Michigan
1 review
5 of 5 stars Reviewed 2 days ago NEW

First time to stay at the James Chicago, already looking forward to the next time. It was a so nice, great location and the friendliest staff ever! Such comfortable beds and we loved the simple but elegant feel of the hotel. A definite must stay place!

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California
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

A nice location, nice staff, but the room is terrible. A tiny bathroom with a pocket door that was very difficult to move. The thing called a closet is a tiny hole in the wall with a rag hanging in front of it. Since there is no light anywhere nearby, it is very difficult to get anything in or out.... More

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Ottawa, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed 5 nights with two children @ start of July. Overall we were happy with the hotel. The location is great; one block away from Michigan Ave and the Magnificent Mile; easy access to CTA bus and subway lines and within walking distance of the tourist attractions like Navy Pier and Millennium Park. Our stay started off a little... More

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Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I traveled to Chicago for a long-planned trip there last week. We had read and heard many great things about The James and were not disappointed... First, let me say that the concierge staff are terrific! Bill, the head concierge, answered all our questions and made all the arrangements for the tours and sites we wanted to... More

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Janesville, Wisconsin
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed at The James during the 4th of July weekend and it was absolutely amazing! The staff was incredibly helpful and the hotel has a great location right off Michigan Ave! I would highly recommend staying here.

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Wilmington, Ohio
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed there last week on vacation absolutely beautiful hotel great service great staff right in the heart of everything, when we are in Chicago again we will definitely stay at the James Hotel, you will pay a little bit more but you definitely get what you pay for.

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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed here this weekend with my sister and was really impressed with the quality of service. The hotel was beautiful and in an amazing area. Walking distance to basically everything. Friendly doorman and the complimentary car service really came in handy a few nights. The rooms are modern and spacious and very comfy and clean. Would definitely recommend this... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear tracie k, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear your compliments of our house car, location, and especially the service that made your visit a memorable one. I sincerely appreciate your recommendation of us to fellow travelers on TripAdvisor and hope you will... More

Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The James goes above and beyond to make us and our large dog feel welcome. . . The dog is not just tolerated, but adored and petted, which we LOVE. We look forward to our two stays a year and wish every hotel could be the James. It's luxurious but so, so worth it.

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear janetf0, Thank you for taking the time to share about your most recent stay with us at The James Chicago. It is truly an honor to hear that you are a returning guest, and have enjoyed your visits since our wonderful team makes you and your dog feel at home. I am humbled by your continued loyalty to us... More

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed 5 days ago NEW

The hotel simply had fewer amenities than I had hoped. To be fair, the bed was very comfortable, and the staff was excellent and attentive, but the simple fact that the rooms were older and slightly shabbier than the rooms of peer hotels, and included fewer built in luxuries, was enough to make me feel less pampered than I would... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear James F, I would like to take this opportunity to apologize for any inconvenience you encountered during your visit with us. I am sorry to hear that you were disappointed with the room and amenities; it is not our standard to have a "shabby" room for our guests, and I would appreciate the opportunity to find out what needs... More

Ottawa, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

It's just that easy, from check in where a small problem turned into a fantastic result to a fabulous room, the best staff ever, I've stayed at fantastic places and this staff is better than Disney and that says a lot in my eyes. Dog friendly policy, walking distance to everything and friendly upbeat boutique style. I will always stay... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Frank K, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that our front desk team was able to resolve the issue and you were satisfied with the resulting room. I am truly honored by your compliments of our entire team, and I am glad... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(20)
  • Room service(14)
  • Trader joe(10)
  • Very nice(7)
  • Friendly and helpful(5)
  • Michigan avenue(5)
  • Comfortable bed(5)
  • David Burke Primehouse(4)
  • Next morning(3)
  • Very comfortable(3)

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The James Chicago 4.5*
Reservation Options:
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#15 Business Hotel in Chicago #16 Luxury Hotel in Chicago #16 Family Hotel in Chicago #16 Best Value Hotel in Chicago #18 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The James Chicago offers a stylish and engaging alternative for the contemporary business or leisure traveler. - Ideally situated right in the heart of downtown Chicago, just steps from Michigan Avenue and celebrate cultural attractions - Complimentary WiFi throughout the hotel - Early check-in, late check-out - 24-hour room service provided by David Burke's Primehouse - Triple-distilled water refreshed twice daily - Twice-daily housekeeping with turndown - Environmentally thoughtful local car service - Experience The James as a culinary destination with David Burke's Primehouse, named the #1 Steakhouse in Chicago by Chicago magazine, Primehouse Bar and JIMMY Chicago, a new craft cocktail lounge. ... more   less 
Number of rooms
297

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