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The James Chicago

4.5 of 5 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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The James Chicago
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The James Chicago
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2,037 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was exceptional from check-in to check-out. The location can't be beat. The staff is fantastic. The rooms are spacious - the one I was in was more of an apartment than a hotel room really. It had a separate living area, with a sofa and TV. This was in addition to the TV in the bedroom area. I... More 

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Philadelphia
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I got an email to try this hotel, and since I travel to chicago often, I did. It was spectacular. It is a trendy boutique hotel and did not disappoint. The service was fantastic, the restaurant top notch and the room was spotless and well appointed. I asked for a pillow off the pillow menu and it was so nice.... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is truly exceptional. I visit Chicago often, and there are many nice hotels, but the James is a truly unique hotel with outstanding service. The location is great, and the room I got was wonderful. The staff is great, and Laurelin was extremely helpful in making all our arrangements. I would definitely stay here if you ever get... More 

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Chicago
1 review
5 of 5 stars Reviewed 4 days ago NEW

The James Chicago is truly an experience that people who want to "do" Chicago should experience. The Hotel provides courteous, caring and efficient service coupled to breathtaking accomodations. If you want to exprience Chicago, The James will provide you with a location that gives you easy access to the Miracle Mile, shops and fun. Don't miss the ride in the... More 

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear marvins596, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is wonderful to hear that everything during your stay went as planned, and I am delighted to read your compliments of our staff, stylish rooms, dining options and central location. Thank you again and we look forward to welcoming... More 

Chicago, Illinois
Top Contributor
108 reviews 108 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We visited here this weekend and had an overall pleasant experience. Rooms are big, with a little lounge area that would have been nice if you wanted to relax and watch TV not in bed. Bathrooms were clean and modern. Beds weren't the best (not super comfortable and pillows were no good). Also another little complaint was that the walls... More 

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear KevinMY, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am pleased to hear that you enjoyed our spacious rooms as well as our clean and modern bathrooms. I genuinely appreciate your constructive feedback regarding aspects of our hotel that you felt could be improved upon; comments like yours... More 

san mateo ca
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms were clean, spacious and well accommodated. We were very pleased with our stay. We would definitely stay there again. They have great location as well. They are a block off of the magnificent mile and walking distance from many wonderful things downtown. The hotel bar is amazing as well. Their house specials menu is packed with wonderful and... More 

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear perrygeorget, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear that you had a great visit with us, thanks to our well appointed rooms, fully equipped gym, vibrant lobby bar and convenient location in the heart of the Magnificent Mile. I am delighted to hear... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We do an annual girls trip downtown ChicagoBeverly Christmas season and via Priceline we were able to get our room at the James. It was wonderful service, great food, and a nicely decorated room. It's nothing overly fancy, just simple and minimalistic, but just perfect for what we needed. The staff was extremely helpful, too. Would gladly return again!

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear CntryGrl14, Thank you for taking the time to share about your recent stay with us at The James Chicago. I truly appreciate your generous compliments, and delighted that you had a great visit with your girlfriends thanks to our nicely appointed rooms, great dining at David Burke's Primehouse and friendly service. Most of all, it is an honor that... More 

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is in a great location, just steps from Magnificent Mile. The room was spacious and clean. Bed was very comfortable. Staff was friendly, courteous and helpful. Overall, we had a wonderful stay at The James hotel.

Was this review helpful? Yes
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Eva W, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that your stay was excellent, thanks to our convenient location, comfortable rooms, and most of all, our helpful team. Thank you again for writing and on behalf of the entire team, we hope to... More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

I cant say enough about the attention to detail at this hotel! From the fantastic shampoo (and not in those obnoxious little bottles), to the water on the nightstand, the Qtips in the bathroom and the room smelled better than any other hotel room I have ever been in!! And the staff!!!! The staff at the James were so helpful... More 

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Pat E, Thank you for taking the time to share about your recent stay with us at The James Chicago. I appreciate your compliments of our environmentally friendly products by Intelligent Nutrients, mots of all the best compliment I can receive about our hotel is to hear that it was the efforts of our team that made your stay... More 

Brampton, Ontario
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We were at the hotel for a Managers Meeting and it was just the right spot. Centrally located with many attractions and landmark sites within walking distance. I'd recommend the Chicago Architecture Boat Tour to anyone as it was simply the best way to see the city and learn about the architecture - it came highly recommended by the James... More 

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear smondas, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear your compliments of our concierge team, and that their great recommendations and superior service made your visit an excellent one. I also appreciate your compliments of our restaurant, stylish decor and great location in the... More 

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Hotel Summarization (Beta)

What travelers say

  • Great location(20)
  • Room service(14)
  • Trader joe(10)
  • Very nice(7)
  • Friendly and helpful(5)
  • Michigan avenue(5)
  • Comfortable bed(5)
  • David Burke Primehouse(4)
  • Very comfortable(3)
  • Next morning(3)

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#17 Business Hotel in Chicago
#17 Luxury Hotel in Chicago
#19 Romantic Hotel in Chicago
#23 Family Hotel in Chicago

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