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The James Chicago

4.5 of 5 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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The James Chicago
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The James Chicago
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2,007 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at The James this past weekend after doing a "blind" booking on a third-party site. I couldn't have been more pleased with the location – right in the heart of River North and the Mag Mile. Many attractions, bars, restaurants, etc. just steps away. Staff was courteous and a pleasure to talk with. Rooms are contemporary, have great amenities... More

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Sydney, Australia
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed for 4 nights in June. The room was lovely and with an environmentally conscious approach to the amenities. The room had a good layout and I think I had a standard room. It was modern and walking distance to the magnificent mile and other tourist areas. The room has a bath and shower combined.

Was this review helpful? Yes 1
Toronto
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in a great location, very close to tons of shopping, restaurants, metro and walking distance to the river and the loop. Checking in was earlier than expected and the late check out at 2pm is a real plus! The room was a good size with very comfortable beds and clean as a whistle. The staff were very... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear jillyjuan, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am pleased to read that you enjoyed our late check-out time, indulged in our comfortable and stylish rooms, felt pampered at our restaurant David Burke's Primehouse and appreciate your compliments of the attentive service provided by the entire team!... More

Evansville, Indiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

Facilities are impeccable. Rooms extremely nice, clean, and well-appointed. But what set apart the James from other group business travel experiences I have had was their personal touch. From the valet parking to the front desk personnel to the concierge services, we found the attention to detail and courteous-yet-not-obnoxious service from the James to be outstanding. Laurelin from concierge services... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Larry M, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you enjoyed your business stay with us, thanks to our well appointed rooms, but most of all the caring yet professional service provided by our entire team and Laurelin at the Concierge desk... More

Milan, Italy
1 review
5 of 5 stars Reviewed 5 days ago NEW

I travel with work and stay in a lot of Hotels but I can’t recommend The James highly enough, by far it’s my favourite, the hotel is stylish, friendly, safe and all the staff go that extra mile to ensure the satisfaction of guests. Laurelin is a perfect example of this | she went above and beyond to arrange car... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear ElenaGregotti, Thank you for taking the time to share about your recent stay with us at The James Chicago. We truly appreciate your compliments of our hotel, but most of all I am honored to hear that you consider the James to be your home away from home! Thank you again for writing, and on behalf of the entire... More

Simi Valley, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel makes you feel like a valued customer each and every time! I don't have enough words to say how wonderful staying at the James Hotel is. The big hotels should take lessons from this hotel! I have never, ever had better!

Review collected in partnership with this hotel

Was this review helpful? Yes
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear 1tammyash, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is an honor to receive your generous compliments of our hotel, but most of all that the phenomenal service provided by our team left the best impression time and time again! Thank you again for writing, and I hope... More

Niles, Michigan
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here fire a single night. Great location close to the Mag Mile, but I didn't think the room was anything special (except for the various bottles of liquor available for a price in the room bar). Don't get me wrong, it was comfortable but I wouldn't pay that price again. There are similar options near the Mile for a... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear SunnyTrvlLvr, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am sorry to hear your comments regarding your visit; it is never our goal to provide an average experience, but to exceed your expectations and I am sorry that this did not happen for you. Please know that comments... More

Brisbane, Queensland, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed at the James for 5 nights. Front desk and door staff were good. Must mention the Concierge team were knowledgeable, very helpful going out of the way to please. Good hotel but busy. Good Gym facilities.

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Binthu A, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to read that you had a very enjoyable stay with us, thanks to our nicely appointed rooms and Gym, great location and very knowledgeable Concierge Team. Thank you again for writing and we look forward to... More

West Vancouver
Top Contributor
78 reviews 78 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The James is "funky" in the best sense of the word. Unique rooms and amenities. Helpful staff. Excellent restaurant and bar. Can't beat the location. I have stayed here many times and will do so again.

Review collected in partnership with this hotel

Was this review helpful? Yes
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Ken H, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am pleased to hear that you enjoyed your most recent stay with us, and delighted to read your compliments of our rooms, restaurant and caring yet professional staff. I apologize for the miscommunication regarding the amenities in your... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would highly recommend anybody to stay at the James Hotel in Chicago. This was our first time staying in Chicago but not in the United States and this hotel was one of the nicest and cleanest hotels we have stayed in. Friendly staff were helpful with directions, etc. Would definitely recommend this hotel and have recommended it to family... More

Was this review helpful? Yes
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Melissa K, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear that you decided to stay with us on your first trip to Chicago, and appreciate your compliments of our clean rooms and friendly team. I hope that your first visit will no be your... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(20)
  • Room service(14)
  • Trader joe(10)
  • Very nice(7)
  • Friendly and helpful(5)
  • Michigan avenue(5)
  • Comfortable bed(5)
  • David Burke Primehouse(4)
  • Magnificent mile(3)
  • Next morning(3)

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

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