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The James Chicago

4.5 of 5 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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The James Chicago
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The James Chicago
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1,960 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I stayed here on a recent business trip. It was more expensive than other area hotels but I thought the extra cost was worth it. The staff was over the top and the rooms were very unique with a fair amount of variety. I would recommend this hotel and staff there again my next visit to Chicago.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed yesterday NEW

Our family of 3 (includes a 10-year-old) found the James convenient and lovely. The rooms were spacious enough for the 3 of us. The bell stand was excellent and even helped our lost Uber driver find us. And, when needing a cab on a busy Friday night, THEY offered to bring us to our dinner location in the hotel car.... More

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1 review
5 of 5 stars Reviewed yesterday NEW

This is a great hotel. It is located at the middle of it all. They welcomed me with grate attitude and professionalism. I felt home. They have very amenities, bicycles, books, wifi, umbrellas. It is a grate hotel.

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New Delhi, Delhi, India
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

What was this lucky find, a very personalised and hospitable hotel in the US! Normally they are impersonal and staff seem so busy that one feels kinda intimidated to ask for anything! But not at The James! From arrival with the Bell Men, the Check in Staff, Room Service, Housekeeping, the Restaurant staff, all were so welcoming and warm! It... More

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Chicago, IL
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

This hotel was designed to please the younger more hip traveler but there are some flaws. Dark hallways are not young and hip. They're just dark. Not having Public Television in their cable package is not young and hip, just frustrating and annoying. Having a desk attendant who never heard of Public Television, again not young or hip. Finally, having... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Greate hotel with nice atmosphere. Friendly and serviceminded staff and I got superb follow up on our stay from Laurelin since she helped me with some questions before my arrival. I will be back here next time in Chicago.

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

A great hotel for a drunken party? Probably. For a business guy who wants to get work done? Absolutely not. No desk in the room, no work chair. Lighting is awful for productivity, no bed side lamp for reading. Windows are single lane, and even on the 12th floor street was very loud. That said, the hotel is in good... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Top Contributor
57 reviews 57 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We recently returned from our first trip to Chicago a long weekend at The James. The good stuff, Superb location handy for everything, nice rooms with very comfortable beds, very friendly staff. We had a couple of issues: We asked for more tea to be put in the room at least four times before eventually giving up and going over... More

Was this review helpful? Yes 2
New York City, New York
Top Contributor
114 reviews 114 reviews
40 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The amenities are not worthy of the fifth star, and the small room we had was slim on amenities....not what you'd expect from a five star hotel. Service was good and the location is in walking distance to restaurants and shopping. Fitness center is well equipped. Although appreciative of the effort to be "green", I'm not a van of bulk... More

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Nassau, New Providence, The Bahamas
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Location : Ideal and central Concierge : Helpful, knowledgeable, and on point This hotel made my stay in Chicago a 10, I absolutely felt like their only customer when dealing with any of the staff.. Most definitely they will be my first consideration when visiting again.

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Great location(20)
  • Room service(14)
  • Trader joe(10)
  • Very nice(7)
  • Friendly and helpful(5)
  • Comfortable bed(5)
  • Michigan avenue(5)
  • David Burke Primehouse(4)
  • Very comfortable(3)
  • Next morning(3)

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

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