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The James Chicago

#19 of 176 Hotels in Chicago
Certificate of Excellence
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55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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Best prices for: 1 room 1 guest
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The James Chicago
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The James Chicago
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2,158 reviews from our community

Traveler rating
    1,376
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    136
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    30
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283
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

My room was shaped like Oklahoma with a couch and giant size TV in the panhandle, meaning I was so close to the screen it felt like an IMAX. Lighting is so moody I was glad I'd packed my night vision goggles. (Business trip. Don't ask what business I'm in). There is a well stocked minibar and Pizza Uno delivers... More 

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Madison, Wisconsin
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed here in March on the 9th floor. Very quiet, very comfortable hotel. Elegant simple modern design Good location just a slight walk to Michigan avenue. Stayed here with family - rooms are sufficient space. Not too small - not large

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Hertford, England
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A great hotel.... Very comfortable beds, lovely fluffy towels, very clean and great housekeeping. Friendly , prompt concierge and doormen, fantastic location, good bar and got 2 rooms together which a lot of hotels find very hard to do. Perfect for a few days exploring Chicago.

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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

We stayed at The James on our first visit to Chicago and the location of the hotel was perfect! When we checked in, the staff congratulated us on our recent wedding and upgraded us to a beautiful apartment corner suite! The room was huge with a very clean and modern fitout. The doormen were also very knowledgeable on good restaurants... More 

Review collected in partnership with this hotel

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1 review
5 of 5 stars Reviewed 3 days ago NEW

We got our stay on Hotwire and it was truly the first Hotwire experience that went beyond my expectations. The hotel is very nice and the rooms are nicely decorated and comfortable. There were two TVs in our room and nice chairs. The towels are super large and comfortable, it was just such a nice stay! We don't ever use... More 

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High Point, North Carolina
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is in a great location, the staff were really great, and it is really clean. The check-in alert was a nice feature. I selected a room with a city view. It was in the 10 floor, did not hear any traffic noise. Would stay again

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Madison, Wisconsin
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice smaller hotel in great location. Restaurants and public transportations are in walking distance. Rooms are very clean and quiet. The staff was helpful and friendly. Appreciated the free filtered water in the room.

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Rixensart, Belgium
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

For my first time in the USA it was such a fantastic hotel: the location is great just next to the Mag Mile; the staff is very friendly and helpful and the accomodation of the room (especially the comfort of the bed) is really nice.

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear acd007, Thank you for your comments. I'm happy that you enjoyed your first visit to the States and also to The James Chicago. I hope to welcome you back soon! Thank you again, Stephen Blackford More 

San Francisco, California
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for about a week. The space was clean and the view we had was lovely. Centrally located so we could enjoy what the city offered even though it was cold as everything was very close. The best part of our experience was the staff. We complained about being able to hear a party that... More 

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear moro17, Thank you for your feedback. I'm very happy to see that you have enjoyed your stay. We strive to make sure all of our guest issues are resolved and it is nice to see that we were able to make sure you have good night sleep. I'm looking forward to welcome you back soon! Thank you again, Stephen... More 

Hotel Review Summarization

What travelers say

  • Great location(18)
  • Room service(14)
  • Very nice(7)
  • Trader joe(7)
  • Comfortable bed(5)
  • Michigan avenue(5)
  • David Burke Primehouse(4)
  • Very comfortable(3)
  • Next morning(3)
  • Friendly and helpful(3)
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