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The James Chicago

4.5 of 5 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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The James Chicago
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The James Chicago
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1,966 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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BALTIMORE
Top Contributor
61 reviews 61 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a very cute, very trendy hotel right in the middle of everything you need in Chicago - easy walking distance to attractions and the trains. I will alway stay here when I come here. Plus, the folks at the front desk were able to give us some great spots off the beaten path - perfect for this foodie.

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1 review
5 of 5 stars Reviewed yesterday NEW

Excellent hotel with friendly staff and great service. Perfect location of the hotel for both shopping and dining. Nice bar and doormen that were outstanding. What more can i say, red hot piano bar is down the street and a cool place. Starbucks one block and michigan av 150yds.

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Manila, Philippines
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed in early Oct 2014. It was my second stay at The James. Had a wonderful time yet again. The vibe this hotel has is just cozy and comforting even if it's very contemporary. They have a lot of the "little things" that make a stay better (like free coffee and cider at the lobby, free bike rentals, triple filtered... More

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Aberdeenshire, Scotland
Contributor
18 reviews 18 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 6 nights in Sept-14 and loved this hotel. Our room was spacious and clean. Check-in took about 5mins and our bags were prompty taken up to our room along with a bucket of ice. I'd made a request to the concierge before we arrived that it was my husbands birthday during our holiday (but not while... More

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Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed here three times now. I love this place and I don't normally "love" a hotel. The customer service is outstanding. Seriously, they are SO NICE. The rooms are modern and clean and the bed is really comfortable. The gym is great, the location is great. The complimentary morning coffee at the front desk is nice. The people who... More

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Chicago
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel is in a great location. The staff are professional and courteous. The hotel has a good vibe, nice small bar and great food. The only downside is outside street noise. If you want a really quiet room, give up the view and get an interior room to avoid street noise.

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Chicago
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed here on a recent business trip. It was more expensive than other area hotels but I thought the extra cost was worth it. The staff was over the top and the rooms were very unique with a fair amount of variety. I would recommend this hotel and staff there again my next visit to Chicago.

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Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed 4 days ago NEW

Our family of 3 (includes a 10-year-old) found the James convenient and lovely. The rooms were spacious enough for the 3 of us. The bell stand was excellent and even helped our lost Uber driver find us. And, when needing a cab on a busy Friday night, THEY offered to bring us to our dinner location in the hotel car.... More

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Chicago
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel. It is located at the middle of it all. They welcomed me with grate attitude and professionalism. I felt home. They have very amenities, bicycles, books, wifi, umbrellas. It is a grate hotel.

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Carlos C, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am always glad to receive feedback from our guests, but my favorite is when the service provided by our team was the best part. It is our goal to deliver outstanding service to all of our guests and... More

New Delhi, Delhi, India
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

What was this lucky find, a very personalised and hospitable hotel in the US! Normally they are impersonal and staff seem so busy that one feels kinda intimidated to ask for anything! But not at The James! From arrival with the Bell Men, the Check in Staff, Room Service, Housekeeping, the Restaurant staff, all were so welcoming and warm! It... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Uday P, Thank you for taking the time to share about your recent stay with us at The James Chicago. I appreciate your generous compliments of our hotel, but most of all of our entire team and especially that our Chef Concierge Bill assisted in making your visit a memorable experience. Thank you again for your gracious comments and... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(20)
  • Room service(14)
  • Trader joe(10)
  • Very nice(7)
  • Friendly and helpful(5)
  • Comfortable bed(5)
  • Michigan avenue(5)
  • David Burke Primehouse(4)
  • Very comfortable(3)
  • Next morning(3)

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

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