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Hotel class 4.5 of 5
55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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Reviews you can trust

86% Recommend
4.5 of 5 stars 274 reviews
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By trip type
All (274)
[ Date ] [ Rating ]
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4 of 5 stars
sibi4   3 contributions
cagliari
Nov 17, 2009 | Trip type: Friends getaway New

I stayed for 5 nights, from Nov 9-14, room 1004. It's a 2 queen beds room, booked on the hotel website, with an internet special offer (119$/night including taxes). The room was very clean, nicely furnished, not very large (as expected, there was no desk), but with lots of amenities, comfortable beds. The main room lights are above the beds:... more

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4 of 5 stars
pplios   3 contributions
Valencia
Nov 12, 2009 | Trip type: Couples

The best thing about the James isthe location, it is 1 minute away from the magnificent mile and all the shops. The room was beautifully designed, although the bathroom wasn't particularly comfortable (beautiful thought) Great and enormous plasma TV! Pity about the noise, we had to buy earplugs to be able to sleep at night with all the traffic noise... more

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4 of 5 stars
SeattleMomandThree   1 contribution
Seattle
Nov 2, 2009 | Trip type: Friends getaway

For our mom's weekend away, this was a fun, hip and conveniently located getaway. This would have been a 4 star rating across the board, but for the very noisy noisy rooms. At first I was on the 6th floor, and the street noise (cars going by, alarms going off, people talking/yelling) was unbearable. I usually sleep through a LOT,... more

Management response from
TheJamesGM, General Manager

SeattleMomandThree- Thank you for the feedback regarding your stay at The James. I appreciate the kind words about our experienced Concierge team. I am terribly sorry it was so noisy for you. While the location is great for many reasons, sometimes the noise from being in the heart of the city can be a bother. We do have double pane...

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4 of 5 stars
MARESQ   1 contribution
Ann Arbor, MI
Nov 1, 2009 | Trip type: Couples
0/1 found this review helpful

We stayed at The James for a weekend getaway. My partner had stayed here on two previous occasions for business and liked the property. The location is ideal if you like to wander Michigan Ave. Rooms are comfortably appointed and clean. We had a King Suite which provided ample room if a bit oddly shaped. Bed and pillows are top-notch.... more

Management response from
TheJamesGM, General Manager

MARESQ, Thank you for your feedback and your loyalty. I appreciate your business and am sorry that we weren't puctual in cleaning your room and getting your breakfast up on time. I'll reach out to you offline in hopes of resolving the issue directly. Thank you and look forward to seeing you next time. Best Patrick Hatton General Manager

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5 of 5 stars
Iloveyoga123   2 contributions
St. Petersburg, Florida
Oct 27, 2009 | Trip type: Solo travel

I just returned from a 5 night stay at The James. This is going to be my hotel for all my trips to Chicago. I loved it! The hotel is perfectly located. It is in the heart of Chicago, one block from the Magnificent Mile. I walked everywhere from the Art Institute to the Gold Coast. The room adds to... more

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3 of 5 stars
wrightdad   1 contribution
ca
Oct 26, 2009 | Trip type: Friends getaway
1/1 found this review helpful

I chose this hotel on the basis of its location and all the positive reviews for it. I found the location fantastic - close to where I wanted to be, close to Metro and good food. The staff was very pleasant and helpful. When the tv remote needed to be fixed, they were there in mere minutes with battery replacement.... more

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4 of 5 stars
julesabc   6 contributions
Melbourne
Oct 26, 2009 | Trip type: Solo travel

The James Hotel is excellent. No doubting that. Great loctaion, great rooms and a bit of boutique spunk to go with that. It definately beats a boring "chain brand" experience any day of the week. My main issue is that the service was just OK and it's marketers make it out to be more than it is. nothing infuriates me... more

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5 of 5 stars
robren88   11 contributions
Qatar
Oct 24, 2009 | Trip type: Couples

This place was a fantastic deal. We got a great rate through a 3rd party travel website. The staff was very attentive, rooms were great, beds excellent. Outstanding location, great restaurants very close. We stayed here several times when it was the Lennox House Suites and it has really jumped into the stratosphere. more

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5 of 5 stars
CTTravelFamily   17 contributions
Connecticut
Oct 22, 2009 | Trip type: Couples

We just returned from several days stay at The James. It's only two blocks from Michigan Avenue- Maginificent Mile. Bathroom is stocked with Khiel's products, decorated in very clean lines. The staff couldn't be nicer. We got a very quiet room at the end of the hall- easy to walk either to Michigan Avenue, Millenium Park or to catch the... more

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5 of 5 stars
KelsoKM   4 contributions
Boston
Oct 18, 2009 | Trip type: Couples

The James was fantastic. The hotel room was spacious, as was the bathroom. Great service and great location made this a good choice for us. We were within comfortable walking distance of shopping, restaurants and Millenium Park. The bed was probably the most comfortable hotel bed I've ever slept on and we loved the modern feel of the furnishings and... more

Management response from
TheJamesGM, General Manager

KelsoKM Thank you for sharing your James experience with other curious travelers. We appreciate your business and agree that the beds are amazing. Hope to see you back soon. Patrick Hatton

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James Chicago Also Known As

  • James Hotel Chicago
  • Chicago James Hotel
Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611