I love this hotel because every time I stay I can count on excellent service, a clean room and a great stay. The restaurant is fabulous, and the staff really goes out of their way to help you. more

Travel for my business is pretty flexible. We pretty much have our choice of major cities to work in, but for some reason we are always drawn to Chicago. I'm pretty certain it's because the James is such a fantastic place to stay. I look forward to the clean rooms and crisp lines, the nightly homemade cookie on my pillow,... more

I've stayed at The James Chicago several times in '09, for business and for pleasure, and my year-end conclusion: This is the place to stay when visiting Chicago. Everyone is professional and friendly, from the doorman to the front desk to the concierge. And they're all genuinely friendly, fun to talk with, and extremely courteous and helpful. The decor is... more

The location of this hotel is perfect to get around the downtown area. The service of this hotel is impeccable. Everyone was extremely helpful and professional from the doorman to the front desk to the room attendants. The beds were the best thing in the room. Very comfy and cozy. I want to buy one for my house now. I... more

Dispite what other are saying, this was one, if not the best Hotel stay in Chicago I have had. I travel to the Big City about three times a year for pleasure and The James rates up with the best. I was upgraded and the staff made the stay worth my special weekend visit. I don't believe you will be... more

I stayed in the James over a weekend while working in the Chicago area. The location was fantastic for shopping and sightseeing. My room was on the 14th floor so I didn't notice any of the noise that other reviewers have mentioned. I liked the decor (modern) and found the room comfortable and the free wireless very useful. The toiletries... more

I stayed for 5 nights, from Nov 9-14, room 1004. It's a 2 queen beds room, booked on the hotel website, with an internet special offer (119$/night including taxes). The room was very clean, nicely furnished, not very large (as expected, there was no desk), but with lots of amenities, comfortable beds. The main room lights are above the beds:... more

The best thing about the James isthe location, it is 1 minute away from the magnificent mile and all the shops. The room was beautifully designed, although the bathroom wasn't particularly comfortable (beautiful thought) Great and enormous plasma TV! Pity about the noise, we had to buy earplugs to be able to sleep at night with all the traffic noise... more

For our mom's weekend away, this was a fun, hip and conveniently located getaway. This would have been a 4 star rating across the board, but for the very noisy noisy rooms. At first I was on the 6th floor, and the street noise (cars going by, alarms going off, people talking/yelling) was unbearable. I usually sleep through a LOT,... more