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Hotel class 4.5 of 5
55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611

877.526.3755 | www.jameshotels.com | E-mail hotel

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Best fare found from New York to Chicago: $173

Reviews you can trust

86% Recommend
4.5 of 5 stars 281 reviews
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By trip type
All (281)
[ Date ] [ Rating ]
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3 of 5 stars
francophile619   2 contributions
Illinois, USA
Dec 20, 2009 | Trip type: Friends getaway New

For the price I was not really super impressed. Our room was was an ok size, something I would think of as really great in Europe, but a little small in the US, even in a big city. Check out was sort of a nightmare. It took nearly 40 minutes to get our car out of valet.The food in the... more

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5 of 5 stars
Ferocity   11 contributions
PA
Dec 16, 2009 | Trip type: Business, Solo travel

I love this hotel because every time I stay I can count on excellent service, a clean room and a great stay. The restaurant is fabulous, and the staff really goes out of their way to help you. more

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5 of 5 stars
JordanV   1 contribution
Los Angeles
Dec 14, 2009 | Trip type: Business

Travel for my business is pretty flexible. We pretty much have our choice of major cities to work in, but for some reason we are always drawn to Chicago. I'm pretty certain it's because the James is such a fantastic place to stay. I look forward to the clean rooms and crisp lines, the nightly homemade cookie on my pillow,... more

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5 of 5 stars
zadkine   20 contributions
minnetonka. minnesota
Dec 11, 2009 | Trip type: Business, Solo travel

I've stayed at The James Chicago several times in '09, for business and for pleasure, and my year-end conclusion: This is the place to stay when visiting Chicago. Everyone is professional and friendly, from the doorman to the front desk to the concierge. And they're all genuinely friendly, fun to talk with, and extremely courteous and helpful. The decor is... more

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4 of 5 stars
limeynyc   1 contribution
nyc
Dec 8, 2009 | Trip type: Couples

The location of this hotel is perfect to get around the downtown area. The service of this hotel is impeccable. Everyone was extremely helpful and professional from the doorman to the front desk to the room attendants. The beds were the best thing in the room. Very comfy and cozy. I want to buy one for my house now. I... more

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5 of 5 stars
Buffed112859   3 contributions
White Lake, MI.
Dec 1, 2009 | Trip type: Couples

Dispite what other are saying, this was one, if not the best Hotel stay in Chicago I have had. I travel to the Big City about three times a year for pleasure and The James rates up with the best. I was upgraded and the staff made the stay worth my special weekend visit. I don't believe you will be... more

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3 of 5 stars
Sal123   16 contributions
essex, uk
Nov 28, 2009 | Trip type: Business

I stayed in the James over a weekend while working in the Chicago area. The location was fantastic for shopping and sightseeing. My room was on the 14th floor so I didn't notice any of the noise that other reviewers have mentioned. I liked the decor (modern) and found the room comfortable and the free wireless very useful. The toiletries... more

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4 of 5 stars
sibi4   3 contributions
cagliari
Nov 17, 2009 | Trip type: Friends getaway

I stayed for 5 nights, from Nov 9-14, room 1004. It's a 2 queen beds room, booked on the hotel website, with an internet special offer (119$/night including taxes). The room was very clean, nicely furnished, not very large (as expected, there was no desk), but with lots of amenities, comfortable beds. The main room lights are above the beds:... more

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4 of 5 stars
pplios   3 contributions
Valencia
Nov 12, 2009 | Trip type: Couples

The best thing about the James isthe location, it is 1 minute away from the magnificent mile and all the shops. The room was beautifully designed, although the bathroom wasn't particularly comfortable (beautiful thought) Great and enormous plasma TV! Pity about the noise, we had to buy earplugs to be able to sleep at night with all the traffic noise... more

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4 of 5 stars
SeattleMomandThree   1 contribution
Seattle
Nov 2, 2009 | Trip type: Friends getaway

For our mom's weekend away, this was a fun, hip and conveniently located getaway. This would have been a 4 star rating across the board, but for the very noisy noisy rooms. At first I was on the 6th floor, and the street noise (cars going by, alarms going off, people talking/yelling) was unbearable. I usually sleep through a LOT,... more

Management response from
TheJamesGM, General Manager

SeattleMomandThree- Thank you for the feedback regarding your stay at The James. I appreciate the kind words about our experienced Concierge team. I am terribly sorry it was so noisy for you. While the location is great for many reasons, sometimes the noise from being in the heart of the city can be a bother. We do have double pane...

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James Chicago Also Known As

  • James Hotel Chicago
  • Chicago James Hotel
Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611