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Hotel class 4.5 of 5
55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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Reviews you can trust

87% Recommend
4.5 of 5 stars 308 reviews
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What a find!
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5 of 5 stars
1cabin   4 contributions
office
Mar 16, 2010 | Trip type: Business New

We stayed at The James while attending the Housewares Show...this hotel is a great find! Great location right off of Michigan Avenue....plenty of places to eat within walking distance. Clean....clean....clean.....We got a great price on Travelzoo and will definately be back again. more

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5 of 5 stars
aks21   24 contributions
Cleveland, Ohio
Mar 9, 2010 | Trip type: Couples

From the start our stay at The James was amazing. We received a great deal off of Travelzoo for $129/night, PLUS $50 in food and beverage coupons. Upon arrival we were checked-in well before the correct time and received a high room, which was great. We had a great experience with the servers at Prime Steakhouse and they had fantastic... more

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4 of 5 stars
James_Caird   1 contribution
Chicago
Mar 8, 2010 | Trip type: Business, Solo travel

I could not stay at my regular hotel and so ended up at the James and was very pleasantly surpised. The room was very modern, tastefully decorated, had two flat screen TVs and a comfortable bed. The staff were extremely couteous and helpful but not overbearing. The location is great - in the heart of the shopping and restaurant district... more

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4 of 5 stars
renrutac   5 contributions
Red Bud, IL
Mar 8, 2010 | Trip type: Couples

We stayed in a king room at this hotel, the bed was very comfortable. The rest of the hotel room is quite small, which is to be expected in a boutique hotel. Everything was impeccably clean, and we had excellent front desk and in-room service. Also, the Kiehl's bathroom amenities were a nice touch and were of excellent quality. Our... more

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5 of 5 stars
printcess64   5 contributions
seattle, wa
Mar 1, 2010 | Trip type: Business

Upon arrival you know you are somewhere special. Every employee is courteous and knowledgable. Rooms are amazing. Bed is so comfy and everything is immaculate.Great shower! Right within walking distance to everything you can imagine including a Trader Joe's across the street. Definitely will stay here again the next time I am in town. more

Management response from
TheJamesGM, General Manager

Quite a compliment! Thank you for the amazing review and we look forward to seeing you again soon! Best Patrick Hatton General Manager

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4 of 5 stars
adamunc   64 contributions
Feb 23, 2010 | Trip type: Solo travel
1
person found this review helpful

There are just a couple of things that hold me back from giving the full five stars. One is that many of the rooms are interior-facing and have absolutely no view [except into other rooms, which may or may not be OK depending on who is occupying them]. The other is the simple fact that the bar for hotels in... more

Management response from
TheJamesGM, General Manager

adamunc- Thank you for the comprehensive review of your experience at the James. I am glad you enjoyed our "Insider's" offer and encourage you to be on the lookout for new packages and offers throughout the year. I appreciate that you acknowledged what really is the message behind our brand. By providing all the services and amenities found in the...

Great Hotel
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5 of 5 stars
m3guy   2 contributions
midwest
Feb 21, 2010 | Trip type: Couples

took a weekend trip with my wife. got a great rate with valet included, paid a couple extra bucks for the larger room. staff was nice, workout facility was great. room has current decor, but was starting to show some wear. watch the concierge, she suggested a pretty bad restaurant to us. more

Management response from
TheJamesGM, General Manager

m3guy- Thanks for the kind words. I appreciate you taking the time to share your experience. I will shoot you a note off line to get your room number so I can inspect with my team and correct any discrepancies and to get more details re: the restaurant we suggested so we can review. Have a great week! Best Patrick...

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5 of 5 stars
Goingnutsinchina   1 contribution
China
Feb 18, 2010 | Trip type: Business, Solo travel

I stayed at The James Hotel for 4 nights after getting a good rate online. The stay was great from the efficient and friendly check in to the equally friendly and efficient check out. The hotel has a groovy retro decor quite a refreshing change from the usual over decorated Chicago standard. Good quality bedlinen and toiletries in the bathroom... more

Great Staff
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5 of 5 stars
OnthemoveChicago   13 contributions
Chicago
Feb 17, 2010 | Trip type: Couples

The thing that makes this such an enjoyable place to stay is the staff who were all excellent and polite and the service was impeccable. The room was very clean, the beds were comfortable but it was a little small and the water in the bathroom was not very hot. Other than that it was a great place to stay. more

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5 of 5 stars
TKCA   9 contributions
United States
Feb 17, 2010 | Trip type: Couples

This is a fantastic hotel with superior service and amenities. The room was well-appointed in a contemporary style. Hotel furnishings are modern and comfortable. Staff was helpful and fluent in multiple languages. The hotel restaurant is supposed to be very good, but we didn't eat there. It was busy every night however and appeared to be a hot spot. Location... more

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James Chicago Also Known As

  • James Hotel Chicago
  • Chicago James Hotel
Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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