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All 167 Chicago hotels

Comfort Suites Michigan Avenue

3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)
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Comfort Suites Michigan Avenue
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90%
Ranked #28 of 167 hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 18, 2011
ourstay1963 New York City, New York
  • Reviews (876)
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876 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
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There are newer reviews for Comfort Suites Michigan Avenue
See the most recent reviews
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 18, 2011

My wife and I were at this hotel from 6/13/11-6/17/11 and we enjoyed our stay. The kitchenett and rooms with washer and dryer made us feel at home. All of the staff were helfpful, pleasant and professional and maid service was excellent. We chose this hotel because it is located in the heart of Chicago's Downtown. Transportation, restaurants and walgreens... More

Was this review helpful? Yes
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review

Thank you for the wonderful review, we were thrilled to recieve it. I am happy you found our location convenient to Chicago's top attractions and we were able to aid in you having a memorable Chicago experience. Please come see us again soon. More

Sandusky, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2011

We will definitely stay there again. Location is great, staff is very friendly and rooms are big and clean!

Was this review helpful? Yes
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review

Thanks for your review and business. We are happy you found our location, staff and suites excellent. I cannot wait to welcome you back. More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 14, 2011

I stayed at the Comfort Suites this last week. It was the 8th time that I've stayed there in the last 2 years, and the quality of the hotel and the staff were just as solid as I've come to expect. There are "flashier" hotels on Michigan Avenue, but you end up spending twice the money, and frankly I think... More

Was this review helpful? Yes
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review

I truly appreciate your loyalty to us and for recommending our hotel to your colleagues and your friends and family. I am glad you witness our commitment to providing an excellent hotel with a superior location at a great value. We hope to keep impressing you and your guests. Thank you. More

Cincinnati, OH
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2011 via mobile

I have stayed at this hotel twice this year and they never disappoint! If you are looking for clean, spacious rooms located right on Michigan Ave for a great price then this hotel is perfect for you. Thanks Comfort Suites for a great stay!

Was this review helpful? Yes
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review

Thanks for your repeat business, I am glad we have created memorable trips for you while in Chicago. We love repeat guests such as yourself and hope you welcome you back soon! More

Lancashire
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 12, 2011

This hotel had great reviews thats why l choose it, room okay, but musty smell every time we entered the room, one night toilet blocked up about 10pm, was sorted out straight away. Small bathroom, shower over bath. A lot of noise at night with sirens, and noise from other rooms. Kitchen was well stocked with appliances, washer etc. Even... More

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patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review

I was disappointed reading your review and am sorry you did not have a positive memorable experience. We value your feedback and will work with our team on the issues you outlined. However, please note we are committed to great guest service and would love for you to try us again. More

Shawinigan, quebec
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2011

I escorted am small group of tourists from the Montreal area and we stayed at the Comfort suites 4 nights. I can tell you that everything was perfect. The check-in was very quick.Mr Kennedy was there to welcome us and he gave us information about the hotel.The location of this hotel is fantastic. Walking distance to Millenium Park, museum, shopping... More

Was this review helpful? Yes
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review

Thank you for allowing us to host your group, we truly appreciate your business and am so happy they had a memorable experience. I am excited to work with you again and I am looking forward to next year. More

Newburgh, Indiana
1 review
5 of 5 stars Reviewed June 8, 2011

Our family came to Chicago after my son's college graduation. We arrived at the hotel early and the staff was able to hold our luggage until check-in. That afforded us the opportunity to go out and sightsee. The staff gave us much needed guidance to explain travel on the train so that we were able to get around the city.... More

Was this review helpful? Yes
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review

I very much enjoyed reading your review and was happy to learn that we were able to extend an upgrade to make your son's graduation weekend special. I also feel our location is perfectly located to take advantage of Chicago top attractions. Please come back soon. Thank you. More

Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2011

My first time at this Comfort Suites in Chicago and it was the best. Nice room, great bed. Very clean. Staff was friendly and helpful. Excellent location for business AND a little shopping as well. Everything in walking distance for me. I will definately stay there again when in Chicago.

Was this review helpful? Yes
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review

We are so glad you found us wonderful and enjoyed our team and our convenient location. I am grateful you gave us a try for the first time and hope you come back and see us soon. Thank you, More

San Diego, California
2 reviews
5 of 5 stars Reviewed June 2, 2011

Very outgoing and responsive staff. Excellant location, in the middle of everything! Walk to Grant Park, take an architecture tour on the river, walk & shop the Magnificent Mile...and all for a reasonable price!!

Was this review helpful? Yes
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review

We are so grateful for your business and for your review. I am pleased you enjoyed our service, our location and our suites. We truly hope you visit us again soon. Thank you. More

Auckland, New Zealand
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 2, 2011

My hubby and our three year old stayed here for almost a week. I attended a conference and hubby and bubby entertained themselves. We were really satisfied with our stay. We got a great rate online (direct from hotel), the location is fab - you can walk to the Golden Mile, museums, parks, and convenient for me to catch a... More

Was this review helpful? Yes
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review

We appreciate you taking the time to review our hotel and are glad you chose us as your host hotel during the conference. Personally I love our location as well and am happy our staff was responsive and friendly. We do hope you visit us again soon. Thank you. More

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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

278 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style
#20 Romantic Hotel in Chicago #29 Business Hotel in Chicago #37 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The Comfort Suites is a gorgeous property located in Chicago’s city center, steps from the Magnificent Mile, the theater district, the greatest fine dining restaurants and all the best Chicago has to offer. The hotel has beautifully appointed oversized suites with some of the best views in Chicago. ... more   less 
Number of rooms
119

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