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All 169 Chicago hotels

Comfort Suites Michigan Avenue

3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)
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Ranked #31 of 169 Hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
james c New London, Iowa
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927 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New London, Iowa
Top Contributor
51 reviews 51 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Located just a half block from the river and Wacker. This location is central and easy access to trains and buses for getting around. Just across the bridge starts the Mag Mile. The room was very clean and the maid service kept it that way. The Front Desk staff very courteous, informative, helpful. The breakfast very good with nice presentation... More

Was this review helpful? Yes 1
Winnipeg, Canada
Top Contributor
118 reviews 118 reviews
14 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'll start with my only complaint about the place. The room was a little tired. Part of the toilet handle was missing, the kleenex holder was cracked and there was some water damage on the ceiling in the bathroom. Ignoring that the room was clean. Felt more like an apartment then a hotel room! The staff were extremely friendly. I... More

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Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I've become jaded enough to not really pay attention when the word "suites" is in the name of a hotel. So I was pleasantly surprised to open my door at the Comfort Suites Michigan Ave. and find a true suite! Kitchen (stove, refridge, dishwasher...), sitting room and bedroom. Wow! Good thing I wasn't planning on eating there though because utensils... More

Was this review helpful? Yes 1
Rotterdam, The Netherlands
Top Contributor
68 reviews 68 reviews
40 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Sure, the rooms are drab. But it doesn't matter. Having a HUGE room, with a reasonable kitchen, a washing machine, and a separate bedroom is just luxurious. Even when the room is drab. I had no complaints. Excellent housekeeping, and very good help otherwise---in as much as that was needed. The breakfast is a joke, and I was lucky that... More

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Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear padgoute, Thank you for staying with us and for your wonderful review. I am thrilled to learn that you had a great experience and how much you enjoyed our convenient location, amenities and service. On behalf of my team, we look forward to your return trip from the Netherlands. Kindest regards, Robert Humphrey General Manager More

Novato, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had to call 20 hotels in Chicago to find one with 2 Queen beds, what a lucky break for us it turned out to be Comfort Suites! The staff was great, at some point they all helped us with restaurant suggestions, directions to places in the city and even printed out our boarding passes for our flight the next... More

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear awNovatoca, Thank you for staying with us and for your wonderful review. I am thrilled to learn that you had a great experience and how much you enjoyed our convenient location, amenities and service. Thank you so much for your comments on our team! They appreciate getting mentioned in guest reviews and it makes me very happy to hear.... More

Twickenham, United Kingdom
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location with easy access to Magnificent Mile, the river as well as the loop. The rooms are absolutely huge with bedroom, lounge area as well as a fully functioning kitchen. They've even got a washing machine! Free internet and great breakfast as well. We had 3 rooms on the 10th floor and they all had huge windows with nice... More

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear AndyW_UK, Thank you for your recent visit and for your wonderful review. I am delighted to learn how much you enjoyed your stay based on our location, room appointments and service. On behalf of my team, we look forward to your return visit. Kindest regards, Robert Humphrey General Manager More

Mexico
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has a great location to visit Chicago downtown area, and it is also close to public transportation, a bus stop is just 1 minute away from hotel entrance. The suite itself was good and of good size, not extra large but I did not pay for one of those larger rooms with river view, but it had in... More

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear laurichiz, Thank you for your recent visit and for your wonderful review. I am delighted to learn how much you enjoyed your stay based on our location, room appointments and service. On behalf of my team, we look forward to your return visit. Kindest regards, Robert Humphrey General Manager More

Windsor, Ontario, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had stayed at this hotel with my girlfriend for her birthday. We stayed for 4 nights and on her birthday he manager had a little gift in room for this was a very nice surprise thank you Terri for all your help and making this a great birthday for my girlfriend. This is by far the best hotel i... More

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear laurichiz, Thank you for your recent visit and for your wonderful review. I am delighted to learn how much you enjoyed your stay based on our location, room appointments and service. On behalf of my team, we look forward to your return visit. Kindest regards, Robert Humphrey General Manager More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Last weekend I was in Chicago and booked at a different hotel. I got disoriented and then lost. I entered two different hotels belonging to the chain where I had reservations. Both times the employees there shrugged and mentioned the other locations in their chain. Traipsing about in the pouring rain, my cell phone dead, I felt hopeless. I stepped... More

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Shelly L, Thank you for your wonderful review. I am delighted to learn that we were able to help you out. Diana is great and we get a lot of great comments on her. Thank you for writing this review. On behalf of my team, we look forward to your return visit. Kindest regards, Robert Humphrey General Manager More

Jacksonville, Florida
Top Contributor
260 reviews 260 reviews
59 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the best place to stay if you're planning to visit downtown Chicago. Calling for a cab is not needed as both locals and visitors walk all over the place. If you go north, walk cross the Chicago river and you'll end up in the Magnificent Mile. If you head southwest, you'll end up in the Loop where the... More

Was this review helpful? Yes 1
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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Number of rooms: 119
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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