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All 174 Chicago hotels

Comfort Suites Michigan Avenue

3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)
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Comfort Suites Michigan Avenue
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Ranked #33 of 174 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
NickyG411 Brisbane, Australia
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984 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed three nights at the Comfort Suites and had a fantastic stay. After reading some of the more negative reviews, I can only say that we experienced none of the things mentioned and thoroughly enjoyed our stay. Our room was clean and spacious and well equipped with a full kitchen and separate living/bedroom which had a washing machine and... More 

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Sacramento, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was in Chicago earlier this month for a four day conference. I chose the Comfort Suites on Michigan Ave. because it was close to my conference (easy walk) and because I have a back condition that require frozen ice packs nightly and this hotel has refrigerator/freezers in each room. The location was perfect for my conference (at the Summit... More 

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Senior Contributor
22 reviews 22 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We went for a friends 50th Birthday weekend. We took the Train from Michigan city. The walk to hotel was not long. We wanted 2 rooms close to each other. We checked in early so agreed to rooms on the second floor. The view was concrete and walls, room was a little worn. I'm sure if we would of checked... More 

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Indiana, Pennsylvania
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The view was very nice as we were upgraded to a room that overlooked Michigan Avenue. The staff were helpful and very polite. The rooms are big but they are desperately in of need updating. I will say even though the room needed updating the pull out couch was in good condition. They need more space for breakfast and staff... More 

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Senior Contributor
26 reviews 26 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved this hotel and the price! Only stayed for one night, but it is located right in the heart of Chicago on Michigan Avenue. The staff that checked us in were so nice (can't remember their name) and the staff in the morning were so nice as well (Tian). I was pleasantly surprised how enormous the rooms were and I... More 

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Niagara Falls, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is centrally located on Nth Michigan Avenue between the Magnificent Mile and Millennium Park and the Art Institute. The staff are very friendly and attentive. We stayed here with our two teenage daughters and while the room was a bit small, we were comfortable.and clean. The breakfast was a cost saving but a bit ordinary.. There is a... More 

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Saint Louis
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Comfort Suites on Michigan Ave in Chicago was probably the best experience we have ever had at a hotel. The staff when we checked in was by far the friendliest and most welcoming we have ever encountered traveling. We were checked in either by Diane or Donna and it's unfortunate I don't remember her name as she was the friendliest... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

We loved the view of Michigan Avenue and the river from our 11th floor window. The rooms were clean and comfortable. We will return again! The hotel is ideally located with easy access to good restaurants and excellent shopping.

Review collected in partnership with this hotel

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Lake Worth, Florida, USA
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location and staff was wonderful. Rooms were clean and a nice size which also came with a fully equipped kitchen and refrigerator. I would definitely come back here again. I can not think of anything bad to say about this hotel.

Review collected in partnership with this hotel

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Saginaw, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

Location was PERFECT, staff was extremely accommodating and helpful/friendly. Coming from a tourist town myself, I know the struggles and frustrations of travelers not knowing what they're doing. I wish I would've gotten the rest of the names of the people that went out of their way to help us, but I only remember Diana Ortiz (wonderful personality)..... The size... More 

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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Number of rooms: 119
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites
Hotel Style:
#22 Romantic Hotel in Chicago
#34 Business Hotel in Chicago
#38 Family Hotel in Chicago

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