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Comfort Suites Michigan Avenue

#32 of 176 Hotels in Chicago
Certificate of Excellence
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320 North Michigan Avenue, Chicago, IL 60601
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Best prices for: 1 room 1 guest
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Comfort Suites Michigan Avenue
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Comfort Suites Michigan Avenue
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1,048 reviews from our community

Traveler rating
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    284
    75
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    15
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303
275
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221
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

My wife recently had a work conference in Chicago which led us to stay at this Comfort Suites. We were extremely impressed with the entire staff - they were accommodating, friendly, very warm and quickly responsive to any of our requests. Many thanks to Brandon Peyton for helping us in so many ways! Our room was spacious, clean, had a... More 

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Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved Chicago and the Comfort Suites was the perfect place to stay. Extremely spacious rooms with a kitchen and laundry facilities. Breakfast was included and this was a very wide selection. The location was fantastic, we were able to walk to shops and to Millennium Park which was looking spectacular covered in snow. Wide choice of restaurants and cafes near... More 

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Ausietravelbug, I am so thrilled that you enjoyed your stay! Thank you so much for taking the time to write a review and to point out so many of the great things about the Comfort Suites Michigan Avenue! We really appreciate it and hope that you will come to visit us again soon. Kindest regards, Robert Humphrey General Manager More 

Ann Arbor, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for a week with my daughter while she was auditioning for grad school. The price was reasonable, it offered breakfast and had a washer/dryer so it seemed perfect for us. I was expecting a small room but we got a HUGE room with a kitchenette, washer/dryer and lots of closet space. The breakfast was perfect for us... More 

Was this review helpful? Yes 4
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear sgilmore61, Thank you so much for your recent 5 star review. Our hotel rooms are some of the largest in the city. We are so glad that you enjoyed the service and amenities of the property. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager More 

Syracuse, United States
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

When in Chicago and you want a great location book this hotel. Near all main attractions.... Half a block away from trolley stop and in walking distance of all major tourist attractions. The hotel itself is clean, huge rooms and a good value for the money! Staff at hotel is awesome.... Thanks Josh, Brandon, Amanda for all your help with... More 

Was this review helpful? Yes 6
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Todd R, Thank you very much for the time to write a review - we are all very happy that you enjoyed your stay with us. The team and I loved this part of your review" Staff at hotel is awesome.... Thanks Josh, Brandon, Amanda for all your help with my group the last few days". We look forward... More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfort Suites has the perfect location for getting around downtown, and a great staff to help you. First, the location. It's half a block south of the river on Michigan Avenue. This is the center of town, walkable to River North, The Loop, Navy Pier, and the stores on the Magnificent Mile. The Art Institute and Millennium Park are about... More 

Was this review helpful? Yes 2
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Tripperz-MN, I am so thrilled that you enjoyed your stay! Thank you so much for taking the time to write a review and to point out so many of the great things about the Comfort Suites Michigan Avenue! We really appreciate it and hope that you will come to visit us again soon. Kindest regards, Robert Humphrey General Manager More 

Saint Johns, Michigan
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel multiple times a year for the past several years. It has been consistent in quality, and the desk staff is always helpful and attentive. I had particularly good service this time around from Brandon Peyton, the guest service supervisor. Our yearly room for St. Patrick's Day was not up to par in terms of... More 

Was this review helpful? Yes 2
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Rachel L, Thank you so much for your 4 star review. We love returning guests and are glad that you enjoyed your stay. Brandon is the best! Thank you so much for compliment. We hope to see you soon! Kindest regards, Robert Humphrey General Manager More 

york pa
Top Contributor
73 reviews 73 reviews
40 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel pleasantly surprised me with a spacious room with a great view. Also nicely equipped with a full size fridge, range and microwave. Iron and board in closet and also a mini washer dryer. Suite is really a small one bedroom apt. Floor rooms per floor. Breakfast more than adequate. Check in and check out easy. Property is a... More 

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear homer17402, Thank you so much for your recent review. Our rooms are the size of an apartment. We are glad that you enjoyed the amenities within them. We hope to see you again soon! Kindest regards, Robert Humphrey General Manager More 

Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Helpful and friendly staff. Stayed in queen bed suites. All the amenities and good view. One light in bathroom kept going out. AC didn't work right. Clean, comfortable. Lots of pillows. Good price and can't beat the location!

Was this review helpful? Yes 2
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Oosik7, Thank you so much for the 4 star review. Thank you so much for the compliments on the Front Desk staff. We are glad that you found them helpful. We will have the AC unit and light checked out. Thank you for mentioning it. We look forward to seeing you again soon. Kindest regards, Robert Humphrey General Manager More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The price was fair and the Room blew me away. They put on a Super breakfast that is included with the Room. With what the prices on dining are in Chicago, I bet our family of 4 saved 50$ on breakfast.We also cooked food purchased at the asian market, because the Room has a stove. The room will cancel out... More 

Was this review helpful? Yes 4
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear tim p, Thank you so much for you recent 5 Star review. We are glad that you enjoyed cooking in our kitchens. That is a great way to save money on dinning expenses. We are also happy that you enjoyed our complimentary breakfast. Thank you so much for all of the great compliments. We hope to see you again... More 

Coimbatore, India
Top Contributor
62 reviews 62 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked my couple of days stay here at this hotel... The hotel was decently positioned from the airport & other stuff in the city... The hotel had very friendly staff.. .The rooms were big & were well maintained...

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Gautam M, Thank you so much for taking the time to write your 4 star review. We are glad that you enjoyed your room size and the location of the hotel. We hope to see you again soon! Kindest regards, Robert Humphrey General Manager More 

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