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All 171 Chicago hotels

Comfort Suites Michigan Avenue

3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)
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Ranked #32 of 171 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
John E Bettendorf, Iowa
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943 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

I took a road trip from AZ to Michigan and we stopped in this place as our last stop before our final destination. We booked this place 2 months in advance and paid in full in advance (we are Choice Members). 2 months in advance. 2 months in advance. 2 months in advance. It took us about an hour and... More

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Bettendorf, Iowa
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were in town for a wedding so we only stayed one night but wish it could have been more. Staff were great, helpful and friendly. Very impressed on the size of the room. Don't let the size of the building or the hallways fool you. Comfortable beds, clean room, washer and dryer, walk in closet, full kitchen. Nice view.... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

stayed here for four nights. Very comfy and clean. Staff all friendly and helpful. Breakfast had a good variety depending on what time you went down. We left it later one day and there wasn't much left. We enjoyed the constant availability of coffee and iced water downstairs. Cost more than we had hoped to pay but worth every penny.... More

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Top Contributor
50 reviews 50 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Recently did an overnight in Chicago for a play at the Bank of America Theatre. We arrived at Millennium Station by train and walked to the hotel. The front staff were very friendly and accommodating. Rooms are adequate and plenty of space. Bathrooms are quite small with a vanity space just outside. The facility is aging but clean. Breakfast was... More

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Lowell, Ma
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It was our first time in Chicago and we chose this hotel because of reviews on Tripadvisor. The location is great as stated in the reviews. Staff was wonderful, housekeeping friendly. Our room was adequate - needs updating the sofa bed was in a sad state - missing flatware in kitchen - really could have used a service for 4... More

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Bettendorf, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Visited downtown Chicago for a family wedding and stayed at the Comfort Suites on N Michigan Ave. Right downtown; very fair price for downtown Chicago; large "time-share" style room with queen beds; close to shopping; great restaurants close by; good view of the Chicago River; easy parking at the Hard Rock right around the corner. Very helpful & friendly staff.... More

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New York City
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3 reviews 3 reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great hotel, wonderful staff, great breakfast, and best location. Only drawback was street noise and some things missing in the kitchen. The dishwasher didn't work, and not enough flatware. Enjoyed our stay.

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Scott, Louisiana, United States
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our hotel was only 3 blocks from everything, situated in the center. Clean rooms, good service, and good breakfast too. Not enough mirrors for 3 women in our room, but the bathroom was very small. Was surprised by the full kitchen.

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Riverside, New Jersey
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

best location!! This hotel is 1/2 block from the everything. The tours, river, parks and everything were within walking distance. The staff was incredible, always with a smile. Every question, concern,etc. was no problem. We LOVED all the staff. The breakfast was about what you'd expect, we missed hot chocolate. Sure, as I read in other reviews, the hallways had... More

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Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear cheryl o, Thank you for your recent review. I am so happy that you "loved the staff". We get great comments on our associates. We hope to see you again soon. Kindest Regards, Robert Humphrey General Manager More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We were a family with two children, one infant and 5 adults on a family vacation. To our pleasant surprise we got a upgrade on our arrival for one of the rooms but the second room was with a single bed instead of two queen beds. Excellent location, the navy pier, most tourist spots and public interest spots, restaurants and... More

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Riazuddinshaikh, Thank you for you recent review. The property is a great value for the money and thank you for mentioning it. We hope to see you again soon. Kindest Regards, Robert Humphrey General Manager More

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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Number of rooms: 119
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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