We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Michigan Avenue

#36 of 177 Hotels in Chicago
Certificate of Excellence
Hotel website
Hotel deals
320 North Michigan Avenue, Chicago, IL 60601
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Comfort Suites Michigan Avenue
Professional photos View all
Browse nearby
Comfort Suites Michigan Avenue
Write a Review

1,061 reviews from our community

Traveler rating
    657
    288
    77
    23
    16
See reviews for
308
278
63
225
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1061)
  • Mar-May only
    (239)
  • Jun-Aug only
    (306)
  • Sep-Nov only
    (295)
  • Dec-Feb only
    (221)
All months
Sayville, New York, Usa
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The accommodations were comfortable and the room was much larger than I expected. We had a Queen bed room facing Michigan Ave on the 6th floor. The bed was very comfortable and the kitchenette was great to have. The location was perfect and a short walk to the L-Train, the bus stops, and several main attractions. The hotel doesn't have... More 

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Amanda F, Thank you so much for your 5 star review on the hotel. We are so happy that you enjoyed the guest room, our location and service. We are sorry to hear about your breakfast experience. We continue to improve our property with comments from guests like you. We look forward to having you stay with us again.... More 

Naples, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I came for business, and a little bit of pleasure, and this hotel was just a fantastic value. I always try to find value whenever I stay at a hotel and this had value from the room size, location, and even breakfast. The lobby is very small and corridors as well. I would say this was definitely a condo conversion... More 

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Barry R, Thank you so much for your recent 5 star review. We are so happy that you enjoyed our room product and breakfast. The hotel was converted from an apartment building. So we have some of the largest hotel rooms in the city! Thank you for mentioning it. We look forward to having you stay with us again.... More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I did not end up staying at this hotel simply because the guy who answered had an attitude because I asked if the hotel served breakfast. I mean I realize now that it says on the website breakfast included but Really? As a phone operator your ONE job is to have good phone skills? Just get another job if you... More 

Was this review helpful? Yes 2
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Chellemabelle, Thank you for your review on the hotel. We are sorry to hear that you had a bad experience on the phone. We get very good remarks regarding our customer service on Trip Advisor and other review sites. But we will look into your experience and comments. Thank you for bringing it to our attention. Kindest regards, Robert... More 

Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed 6 days ago NEW

We spent 3 nights there and the service, location and rooms were as good as others described here. However, they double charged my debit card. Once on arrival and again at departure. They replied that one of those charges "will disappear". Well, why should I have to wait for their double charge to "disappear"? That ties up my debit resources... More 

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear griffim, Thank you for your recent review. I am sorry that you had an issue with your debit card. Debit cards take a longer period for your funds to be placed back into your account. The hotel doesn't have any control over this and it is financial institution of the issuing debit card. We do not recommend using a... More 

Eyota, Minnesota
Top Contributor
60 reviews 60 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Comfort Suites for 5 night while visiting various museums in downtown Chicago. It was very nice to have a kitchen for dinner and the free breakfast in the morning. The hotel has a great location on Michigan ave - just a few blocks from Millennium Park.

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Carl V, Thank you so much for your recent four star reviews. We do have a great location to visit area museums. Also using our in room kitchens and the complimentary breakfast is a great way to save some money. We look forward to having you stay with us again! Kindest regards, Robert Humphrey General Manager More 

Top Contributor
75 reviews 75 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Provided a Very large room than I expected. Have bath tub, kitchen, living room, washing machine and more. Stayed only 1night but it's really for long stay person. Breakfast is provided at grand floor but dining room is not large space that crowded with people.

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Milanonobu, Thank you for your recent 4 star review. Our rooms are very large! Thank you for the great pictures that you took of the rooms. The breakfast room can be crowded at times. We suggest the next time that you stay with us enjoy eating your breakfast in one of large rooms. This way you can avoid any... More 

Benton, Illinois
Contributor
17 reviews 17 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Came up for a short business/personal trip. Have to say trying to find affordable lodging in downtown Chicago is a challenge. However Comfort Suites came to the rescue for a two night stay that cost a bit less than a one night stay at most the hotels up the street. Great place right in the heart of downtown Chicago. My... More 

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear bking0154, Thank you for your recent 5 star review. We are glad that you enjoyed our location and price! The breakfast is a great value. Thank you for mentioning it. We look forward to having you stay with us again. Kindest regards, Robert Humphrey General Manager More 

Sanford, Florida
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Small, clean hotel with friendly, helpful staff. Kitchen was fully equipped and hotel convenient to take-out restaurants and shopping. River view from Michigan Ave. I had special rates on my first visit. Going back to Chicago soon, but could not find affordable rates (for me) here this time. Great place for a family to meet and visit while enjoying Chicago.

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Jane S, Thank you for your recent 5 star review. We are glad that you enjoyed your stay. Our kitchens are a great amenity to have. We can't wait to have you back. Kindest regards, Robert Humphrey General Manager More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

False advertisement of the condition of the room, quality of the room was completely not what the pictures show, extremely small room, our king sizes bed was not comfortable at all, it was hard and you could here the springs, 2 lightbulbs were out, the sofa bed mattress was stained, and paper thin, we had my kids sleep on a... More 

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Momof217, Thank you for sharing your concerns following recent stay with us and I apologize that we fell short of your expectations. We work very hard to constantly improve our products and services and if you would kindly call me direct at the hotel, I would appreciate an opportunity to discuss your concerns so we might learn and correct... More 

Jacksonville, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a little hidden treasure!!! This facility had the largest, clean rooms in all our stays at Comfort Inn. The room had a full kitchen, large closets, and even washer and dryer. We had a beautiful view of the Chicago River, right around the corner from the Trump Hotel, but not nearly the same cost. We even had breakfast... More 

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear dtjernberg, Thank you so much for the wonderful 5 star review. We do think we are a "Little Hidden Treasure". Thank also for the compliments on your room and the breakfast! We look forward to seeing you again for more than one night! Kindest regards, Robert Humphrey General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

312 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (291)
Viewed
Room/suite (117)
Viewed
Bathroom (12)
Viewed
View from room (66)
Viewed
Hotel & grounds (19)
Viewed
Dining (18)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Other (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (8)
Viewed
Dining (2)
Viewed
Business center/function rooms (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question