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All 169 Chicago hotels

Comfort Suites Michigan Avenue

3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)
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Ranked #29 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
John G London, Canada
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890 people have reviewed this hotel

Traveler rating
    572
    229
    59
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245
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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English first
Brooklyn, New York
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Terrible body /nasty orders on the 17th floor. complained many times but it was not fixed. Had to literally hold my breath while waiting for an elevator , and almost vomited from the odors being piped in thru the ventilation system. Terrible!!

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear jack h, I am so sorry about your recent experience. This is not a common occurrence as you can tell by our Trip Advisor reviews. I am unaware of what odor you are referring to and I would like to speak to further about it. Please email me at gm@comfortsuiteschicago.com and we can exchange phone numbers. Warm Regards, Robert... More

London, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For the price, this is an excellent option for central Chicago. We had a large suite with a kitchen, and the breakfast is decent. Staff very friendly and helpful. This is on Michigan Ave. just south of the river, so within walking distance of many attractions and restaurants. Would stay here again.

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear John G, Thank you so much for your recent review. We are glad you enjoyed your stay with us. Our location is very close in proximity to many Chicago area attractions. Please contact me directly the next time you would like to stay in Chicago. Warmest Regards, Robert Humphrey General Manager More

Hertford, England, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 10 days. No problems with lifts despite being on 23rd floor. Room was quiet, Except for the air con (every hotel seems to have super noisy aircon) and spacious and comfortable. Didn't need the cooker but the hob looked a bit the worse for wear. Breakfast fine and with decent choice. But the waste from everything being disposable!... More

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Jane W, Thank you for your recent review. I am delighted to learn that your stay was to your satisfaction and that you enjoyed our spacious suites, amenities, location and our service. On behalf of my team, we look forward to your return visit from England. Kindest regards, Robert Humphrey General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I and my group visited Chicago for 5 days and this suite made my days. It was a great experience. Nice suite in the heart of Chicago. Walking distance to river walk, Millenium park and many other attractions. Highly recommend.

Was this review helpful? Yes 3
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Tanachai T, Thank you for your recent stay and for taking the time to write your review. I am thrilled that our spacious rooms, cleanliness, location and service exceeded your expectations. On behalf of my team we look forward to your return visit. Warmest regards, Robert Humphrey General Manager More

Prairie Farm, WI
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My Son and I came to tour colleges in Chicago? We were impressed again by the professionalism of the staff. Tian was a great help as where the rest of the front desk crew when we needed direction, food options or area info. The rooms are spacious and very clean, get a corner room on a higher floor if you... More

Was this review helpful? Yes 3
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Seventhson63, Thank you for making Comfort Suites during your families College visit. I am elated to learn how much you enjoyed your stay and that our amenities, room size, location and mainly our service had so much to do with that. On behalf of my team we look forward to welcoming you back from Wisconsin very soon! Kindest regards,... More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great hotel. Took a mini vacation in my own city and loved the Comfort Suites. Great room and a great view! Being a tourist in Chicago is really fun!! I would love to do it every weekend! Great staff and really knowledgable front desk. All of the bells and whistles and the bed was really comfortable, Great location... More

Was this review helpful? Yes 2
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear paulahoot, Thank you for spending your stay vacation with us. I am delighted to learn that you had such a wonderful stay and that our amenities, room size, location and particularly our service all exceeded your expectations. On behalf of my team we look forward to welcoming you back to the hotel very soon! Kindest regards, Robert Humphrey General... More

Mount Vernon, Iowa, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Was in Chicago for a concert and stayed at the Comfort Suites. The staff was so friendly and even upgraded us to the Penthouse (we didn't even ask!) The hotel was close to great restaurants and shopping! Would definitely stay here again!

Was this review helpful? Yes 6
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Tracey L, Thank you for recent review. We are glad that enjoyed the upgrade to the Penthouse. I am delighted to learn that you had such a wonderful stay and that our amenities, room size, location and particularly our service all exceeded your expectations. On behalf of my team we look forward to welcoming you back. Kindest regards, Robert... More

Rossville, Kansas
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in Chicago for a work conference & some vacation time as well. This is where we stayed and it was a very good choice. Clean, spacious, very friendly staff and a super good location for a very reasonable price. The continental breakfast was pretty standard, had better but have also had worse and it was free. Or you... More

Was this review helpful? Yes 6
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Eva G, Thank you for staying with us and for taking the time to write your review. I am thrilled to learn how much you enjoyed your experience based on our location, room size, price and service. On behalf of my team, we look forward to your return visit. Warmest Regards, Robert Humphrey General Manager More

Davenport, Iowa
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My friends and I spent Monday and Tuesday night in room 1701. This hotel was great! The room was large, had a kitchen, AND a washer and dryer. Super convenient. We were seeing Tori Amos perform at the Chicago Theater on Tuesday night, and this hotel is extremely close. Anyone seeing a show at the Chicago Theater would be very... More

Was this review helpful? Yes 8
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Ben S, Thank you for staying with us and for taking the time to write your review. I am thrilled to learn how much you enjoyed your experience based on our location, room size and service. Also thank you so much for telling your guests about our property. Referrals are always appreciated. On behalf of my team, we look... More

Macae, RJ
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a good hotel. Very clean and organized. It has good prices and I would stay there again. Comfortable beds and clean sheets. The hotel had a good service. They helped with the suitcases, they had all the information that we asked about tourism in Chicago and it was really helpful.

Was this review helpful? Yes 8
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Gabriel C, Thank you for your recent review. We are glad that you enjoyed your stay and enjoyed our staffs service. We hope to see you again soon! Best Regards, Robert Humphrey General Manager More

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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style
#21 Romantic Hotel in Chicago #34 Business Hotel in Chicago #36 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Discover the award winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 
Number of rooms
119

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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