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All 174 Chicago hotels

Comfort Suites Michigan Avenue

3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)
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Comfort Suites Michigan Avenue
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Ranked #33 of 174 Hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Penny C Benton Harbor, Michigan
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1,001 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Benton Harbor, Michigan
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I decided on Friday morning that we wanted to spend the weekend in Chicago. We went to a travel site and booked a room at the Comfort Suites on Michigan Ave, initially drawn to its proximity to the Millennium train station, as well as a very reasonable room rate. Immediately upon entering the lobby we were greeted... More 

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Saint Cloud, Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is the best choice hotels property I have been to, and a credit to the brand. The location is perfect, close to the magnificent mile. From the time of check in to check out we were provided with excellent service. I was also given a late check out at no additional charge. The hot breakfast is complimentary and... More 

Was this review helpful? Yes 3
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Matthew A., Thank you so much for taking the time to write a review! All of us at the Comfort Suites Chicago appreciate you staying with us and are so happy that you loved the hotel. We hope that we can welcome you back again in the near future! Kindest regards, Robert Humphrey General manager More 

Loda, Illinois, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family stayed at this hotel last weekend while attending a Bull's game and shopping downtown Chicago. One day before our arrival I found out that the main office of Comfort Suites canceled our room. After a few calls to the Chicago Comfort Suite and speaking with Diana Ortiz who works at the front desk and manager Terri they took... More 

Was this review helpful? Yes 2
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Connie R., Thank you very much for the time to write a review and your 5 star review. We are all very happy that you enjoyed your stay with us. Thank you so much for mentioning Diana and Terri. Terri is a great manager I am so happy she resolved your issue. We look forward to welcoming you back... More 

Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Just at the center of everything, as the location is a walking distance from many landmark in Chicago as the Magnificent Mile, the river, the park.. etc Add to that the view from the room is wonderful, but it is advisable to see the room before the check-in, as the ladies at the reception are trying to be smart somehow.... More 

Was this review helpful? Yes 3
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear ASaadany, Thank you for the great 4-Star review and we are all happy that you enjoyed your stay with us. I agree the hotel as great location and proximity to dining and shopping in the area...and terrific associates. We do look forward to your return visit and again thank you! Kindest regards, Robert Humphrey General Manager More 

Los Angeles, California
Top Contributor
81 reviews 81 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like NYC, this is a centrally located hotel with value rates and pretty small rooms. But you can't beat a suite: we had king-sized bed and b/c stayed 5 nights, were put up on 21st floor not facing busy Michigan Avenue below. Perfect. Parking is, like NYC, a drag. Nearest (and cheapest) parking garage was $33-$42/day if parking overnight. Most... More 

Was this review helpful? Yes 4
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear LVinWA, Thank you for the wonderful review. I agree that the property is ideally located and accessible to some of the best parts of Chicago....perfect for dining and shopping. I also appreciate the positive feedback on the associates and will be certain to share with them. We all look forward to welcoming you back again soon. Kindest regards, Robert... More 

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights just before Christmas and we were very pleased. The location is awesome and the view from our room was great! We were in town for the Blackhawks game and to enjoy Chicago during the holiday season. The United Center was very close, 5 min cab ride and lots of things to check out like the... More 

Was this review helpful? Yes 2
Saint Louis, Missouri
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed 1 night on January 3, 2015. The hotel is exceptional. My king suite was great. The location is great for walking to various venues and attractions downtown. The staff were very professional. However, I drove to Chicago specifically so that I would have my own vehicle for driving to other parts of the city. This particular location is... More 

Was this review helpful? Yes 3
Oregon, Illinois, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In town for an overnight getaway, location is awesome...everything on Michigan Ave. is within walking distance. Were upgraded to a Penthouse suite which is beyond awesome, the suite had everything you would ever need and the views from the balcony were amazing. The complimentary breakfast was great, plenty of food and a good variety. The best part of our visit... More 

Was this review helpful? Yes 2
Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a girls holiday getaway ... what a terrific find. Located right on Michigan Avenue just south of Wacker and the river ... this hotel is central to everything (Mag Mile to the north, Millenium Park/Museums to the south, theatre to the west). We stayed in a Presidential Suite on the top floor. While this is not a... More 

Was this review helpful? Yes 1
New Haven, Missouri
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

With the combination of the location and price, I would recommend this hotel. Some of the rooms are a little dated, but for the most part, the staff is friendly and the breakfast is good. Being right on Michigan Avenue and near public transit allows you to easily get around downtown. Note of warning. The hotels website is not accurate... More 

Was this review helpful? Yes 2
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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Number of rooms: 119
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites
Hotel Style:
#24 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
#39 Family Hotel in Chicago

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