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All 174 Chicago hotels

Comfort Suites Michigan Avenue

3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)
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Ranked #32 of 174 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Mari A Fort Lauderdale
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1,020 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Lauderdale
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Last year I rated this hotel after staying many times before. It's still the best hotel in Chicago. They are still the only hotel in Chicago that I know of that have a washer and dryer in every room. This has got to be one of the greatest amenities anyone could ask for especially in you stay long periods of... More 

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indiana
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed with my family in Febuary and i am returning for my Birthday in June!!! I can't explain how wonderful this hotel is, 10 thumbs up!!! the staff was awesome and i have also worked in the hotel industry for 12 years i was very impressed. Thank You to the entire staff.

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Gurnee, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great location and service for business trip or to bring the whole family! Near museums, shopping, and entertainment. Loved the staff especially Dmitiry who is exceptional. Will be using this property frequently!

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Palatine, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Front desk staff were very polite, and our guest encounter was wonderful. Room was extremely clean and we loved the kitchen in our room. We wanted to plan a family day and the staff suggested the field museum being free this month, and the shed aquarium for the smaller children. Dmitry suggested we buy our tickets online to avoid waiting... More 

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Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear prettynpink1219, I am so thrilled that you enjoyed your stay! Thank you so much for taking the time to write a review and to point out so many of the great things about the Comfort Suites Michigan Avenue! Buying tickets online for the Shedd is a great way to avoid the lines. I am glad that we could help.... More 

Northbrook, Illinois
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We were there for a convention. The staff at the front desk were very knowledgeable about all the attractions near by very helpful! House keeping Manager recommended Signature lounge it was only 4 minutes in a Taxi but the walk back seemed forever. Maybe it was the 24 degree weather. Chipotle right next door can you ask for more. Breakfast... More 

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Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Thank you very much for the time to write a review - we are all very happy that you enjoyed your stay with us. Staying on a higher floors is a great way to see Chicago! We look forward to welcoming you back again soon. Kindest regards, Robert Humphrey General Manager More 

Iowa Falls, Iowa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you need to stay near Michigan avenue this is the hotel to book. I have stayed at the same hotel each January, 3 years in a row. My most recent stay was exceptional. Travelling with a broken ankle the staff was very accommodating and helpful making sure my needs were met. Also the staff at the hotel remains consistent.... More 

Was this review helpful? Yes 4
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Howard, I am so thrilled that you enjoyed your stay! Thank you so much for coming back for three years! We love to see returning guests. I am also glad we were able to assist you with your broken ankle. Kindest regards, Robert Humphrey General Manager More 

Cleveland Heights
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome hidden jewel. Rooms facing the magnificent mile and the river have really unique views of Chicago. Great staff. The valet parking from Hard Rock could be better but other than that 1 of my favorite Chicago hotels

Was this review helpful? Yes 4
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Dan H, Thank you very much for the time to write the five star review! We loved your comment on the hotel being a "Awesome hidden jewel". We look forward to welcoming you back again soon. Kindest regards, Robert Humphrey General Manager More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were greeted by two lovely ladies that were more than accommodating! We actually arrived early so the room wasn't quite ready so they took our bags and locked them up and let us know where a good place near by was to have lunch. The room was spacious and great views. The only negative I can say about the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Snplman, Thank you very much for the time to write the 5 star review. I am so happy you enjoyed being greeted by our guest ambassadors (Front Desk). Our team is always so friendly and we are glad you noticed! Sorry about the Direct TV being knocked out by the snow storm. It was Chicago's worst storm in 5... More 

Parker, Colorado
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Comfort Suites Michigan Avenue, in the heart of the business district for two nights. This is a tall and narrow hotel with four or so rooms per floor. My room was designed in a linear flow - entry hall. bathroom, kitchen, counter level bar and eating area, bedroom. Each area was nice and comfortable not elaborate... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Kevin, Thank you very much for the time to write a review - we are all very happy that you enjoyed your stay with us. We are glad the you enjoyed your stay with and liked our hotel and its location. We look forward to welcoming you back again soon. Kindest regards, Robert Humphrey General Manager More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located in a strategic location and it is near to millennium park. Staff is friendly and helpful. The room has all the amenities that you need and even though it is not luxurious, it is a comfortable place to stay. If you are planning on a long stay, the hotel is great because it has a full... More 

Was this review helpful? Yes 2
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Jimleow, I am so thrilled that you enjoyed your stay! Thank you so much for taking the time to write a review and to point out so many of the great things about the Comfort Suites Michigan Avenue! We will look into expanding our breakfast selection. Thank you for the suggestion. We really appreciate it and hope that you... More 

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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Number of rooms: 119
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites
Hotel Style:
#24 Romantic Hotel in Chicago
#36 Family Hotel in Chicago
#37 Business Hotel in Chicago

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