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All 167 Chicago hotels

Comfort Suites Michigan Avenue

3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)
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Comfort Suites Michigan Avenue

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Ranked #26 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
selder75 Vancouver
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836 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spent 5 days here, very convenient location to walk to restaurants, shopping, sporting events, etc. hotel is great, rooms are spacious and have all the basic amenities; Walgreens is a couple doors down as well as a Subway restaurant; parking garage right across the street with convenient access at all hours. Staff were courteous and helpful with any request we... More

Was this review helpful? Yes
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue, responded to this review

Thank you for taking the time to review our hotel. We do have an excellent location, centrally located to everything Chicago has to offer. We welcome your return trip back to our hotel. Daniel J. More

Vancouver, Canada
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I originally booked this hotel for Wed Apr 9. At that time I was told I would have to cancel 72hrs prior to avoid a cancellation charge. I then had made a 1 day change to the booking, but subsequently cancelled the preceding Sunday as originally indicated. The hotel first did not send me cancellation notice at all despite saying... More

Was this review helpful? Yes
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue, responded to this review

I'm sorry to hear about any confusion and billing errors. Please reach out to me and I can see if I can further look into this to give your an explanation. Daniel J. djacobsen@comfortsuiteschicago.com More

Bangalore, India
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

First thing you will notice about this hotel is the location. Its in down town Michigan Ave. the best location in chicago. The entrance to hotel is not grand but the suites are spacious and comfy. I stayed in suite 1005. They provide all kitchen stuff starting from fridge to gas etc, washing stuff is also available its kind of... More

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Daniel J, Front Office Manager at Comfort Suites Michigan Avenue, responded to this review

Thank you for taking the time to review our hotel. Indeed, we do have many pro's with this hotel. We are in the process of looking into our Wi-Fi and hopefully the next time you return it will be upgraded and running faster. We do offer free Wi-Fi, so this is a huge benefit versus many other hotels which have... More

Evansville, Indiana
Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are a hundred hotels in Chicago and this one stands out not only because of its amazing location, right on Michigan Avenue, near the Trib Tower, but also because of the first-class staff it has. Nader at the front desk knows about service, from offering a guy and his son an upgrade after a tough trip to knowing about... More

Was this review helpful? Yes
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue, responded to this review

Thank you for taking the time to review our hotel and in pointing out the a few of our excellent staff members, of which I will share your nice comments with. I agree that the view from our spacious rooms are breathtaking. We are in the middle of changing out the breakfast room seating arrangements. Hopefully, the next time you... More

Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I really can't complain about paying under a hundred dollars a night for a hotel on Michigan ave. I usually stay at Hilton Garden Inn hotels but this price couldn't be beat for the location. Stayed here three days Our room was clean for the most part. There was peeling paint and wallpaper above the shower and the pull out... More

Was this review helpful? Yes 1
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue, responded to this review

Thank you for taking your time to review our hotel. We will look into the concerns that you mentioned and I appreciate you for pointing this out to us. We are in the process of making some very positive changes and we hope things will be better when you return to stay with us. Please do not hesitate to reach... More

Osasco, SP
Contributor
11 reviews 11 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Super sized and nice suites. You are going to enjoy their courtesy hot breakfast, with a welcome smile of Mrs. Nedeljka. The entire staff is nice and polite. My special thank you to Nancy at the Front Desk. Antenor

Was this review helpful? Yes 2
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue, responded to this review

I see you made two reviews, thank you very much for spending the time. I will be sure to let Nancy and Nadeljka know that you appreciate the service that they give to our special guests like yourself. Daniel J. More

Osasco, SP
Contributor
11 reviews 11 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It feels great to be back at the Comfort Suites Chicago. The location is perfect! The service is very good. Courtesy breakfast as lots of options and Mrs. Nedeljka always welcomes you with a smile. The entire staff is nice and my special thank you to Nancy for changing my check in date. There is no Room Service and restaurant... More

Was this review helpful? Yes 1
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue, responded to this review

Thank you Mr. Antenor for your nice review. Nadeljka is a super asset for the hotel and loves greeting people upon entering the breakfast area. We hope to see you soon at the Comfort Suites Michigan Avenue. Daniel J. More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great place to stay! Great staff, location, not that expensive and large rooms. Strongly recomend! We asked for a upgrade for our honeymoon and they gave us an awesome room!!! Staff helped with everything we needed and made us fell like home!

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Daniel J, Front Office Manager at Comfort Suites Michigan Avenue, responded to this review

Congratulation on your marriage!!! I'm glad you enjoyed your stay and enjoyed the upgraded room. Daniel J. More

Fulton, Illinois
1 review
5 of 5 stars Reviewed March 17, 2014

My wife and I do a fair amount of traveling and I never write reviews, partially because very few people go as far out of their way to make a pleasant stay. The last place you would expect to find the the most pleasant people would be in the big city of Chicago, right here at the Comfort Suites, Chicago.... More

Was this review helpful? Yes
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue, responded to this review

I am so glad we made several WOW moments for you during your recent stay with us. Nader and Amanda are two of our greatest assets and we appreciate that they made a lasting impression to you. Reviews like yours do go a long way in helping motivate all staff members. Thank you for your review and please come back... More

Albany, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2014

The friendly and helpful staff are one of the outstanding features of this hotel. Nancy and Amanda in particular were not only helpful but went above and beyond, slipping a Congratulations note under the door when our son got an award. The hotel is in a great location, convenient to all the interesting sites, shopping and restaurants in downtown Chicago.... More

Was this review helpful? Yes 1
Daniel J, Front Office Manager at Comfort Suites Michigan Avenue, responded to this review

Indeed we do have friendly and helpful staff here at the Comfort Suites Chicago. I'm glad to hear that your son got a special little recognition reward for his accomplishment. Daniel J. More

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Additional Information about Comfort Suites Michigan Avenue

Also Known As:
Comfort Hotel
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites
Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#17 Romantic Hotel in Chicago
#26 Spa Hotel in Chicago
#27 Business Hotel in Chicago
#39 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Official Description (provided by the hotel):
The Comfort Suites is a gorgeous property located in Chicago’s city center, steps from the Magnificent Mile, the theater district, the greatest fine dining restaurants and all the best Chicago has to offer. The hotel has beautifully appointed oversized suites with some of the best views in Chicago. ... more   less 
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