We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Michigan Avenue

#39 of 178 Hotels in Chicago
Certificate of Excellence
Hotel website
Hotel deals
320 North Michigan Avenue, Chicago, IL 60601
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Comfort Suites Michigan Avenue
Professional photos View all
Browse nearby
Comfort Suites Michigan Avenue
Add Photo Write a Review

1,136 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    695
    313
    84
    26
    18
See reviews for
334
291
68
244
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1136)
  • Mar-May only
    (271)
  • Jun-Aug only
    (349)
  • Sep-Nov only
    (295)
  • Dec-Feb only
    (221)
All months
Plymouth, Indiana
1 review
4 of 5 stars Reviewed yesterday NEW

Stayed here June 22-25 for a couple of the U2 shows. King suite 1104. Northeast corner of building facing intersection of Michigan and Wacker with view of river and water taxi dock. Other views = rooftops and bldgs under construction. Check in was OK but lobby is small so it can and did get crowded. Hotel more than happy to... More 

Was this review helpful? Yes
Pontiac
5 of 5 stars Reviewed 2 days ago NEW

The 1st time we stayed here was great. This time it was EXCELLENT! My wife and I took our grandchildren to Chicago on vacation and we have absolutely no complaints or regrets with Comforts Suites Michigan Avenue. The staff was friendly and professional, top notch. Would we stay here again? ABSOLUTELY!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Sydney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel gives you a HUGE floor space in a top location. We stayed in a one bedroom Queen Suite with sofa bed and city view. I priced a few hotels before our stay and the Comfort Suites gave us double the space of similarly priced hotels. We had a corner apartment with an amazing view of the river and... More 

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear JanelleLC, Thank you for the recent 4 star review. We are so glad that you enjoyed your stay and our services. At anytime we can bring up any items that you might need for the kitchen. Our housekeeping department also washes the dishes on a daily basis. We hope to see you again soon! Kindest regards, Robert Humphrey General... More 

Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The location was perfect: trains close by, tons of restaurants in walking distance, Navy Pier and museums close by as well. The room was spacious and clean and the front desk was very friendly and offered lots of local advice about restaurants

Review collected in partnership with this hotel

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Kdaniels123, Thank you four your recent 5 star review. We are so happy to hear that you enjoyed your stay. It is great our team members were able to assist you with. We look forward to having you stay with us again. Kindest regards, Robert Humphrey General Manager More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Besides the location, this hotel was poor. As we have a small child of one year old, we specifically booked this hotel for its kitchenette and laundry facilities but the facilities were a total letdown. The first room we checked into did not have a proper working stove burners, the kitchen sink did not have working hot water and the... More 

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Lun Y, Thank you for sharing your concerns following recent stay with us and I apologize that we fell short of your expectations. We work very hard to constantly improve our products and services and if you would kindly call me direct at the hotel, I would appreciate an opportunity to discuss your concerns so we might learn and... More 

Arlington, Texas
4 of 5 stars Reviewed 5 days ago NEW

Perfect location for siteseeing! So convenient to everything we visited. Desperately need updates on mattresses and sofabeds. Bathroom door was somewhat broken. Having a kitchen was nice, but toaster did not work. Staff was wonderful, and breakfast each morning was delicious!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear rickalburgin, Thank you so much for your recent 4 review. We are in the process of refreshing our product so the sofa and other items you will see changed out coming soon this year! I am happy to hear that you enjoyed the breakfast. We are continually adding new items to the buffet to enhance the guest experience. We... More 

Carthage, Illinois, United States
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nestled on Chicago's "Magnificent Mile", in a magnificent location, this hotel may not be magnificent but you won't find a better bargain and comfortable accommodations, within such close proximity to all of this great city's exciting offerings. With only 5 units on each floor of this hi-rise property, there is an atmosphere of intimacy, enhanced by the amazing soundproof construction... More 

Was this review helpful? Yes 1
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Emmett K, Thank you so much for your recent 5 star review. We are so happy that you enjoyed the hotel and our amenities. We loved your review it pointed out some many great things. Thank you for sharing. We look forward to seeing you again soon! Kindest regards, Robert Humphrey General Manager More 

Wooster
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I spent 2 nights here. The staff is awesome! They went out of their way to store our luggage, get coffee, wash up, and once we checked in the kindness continued. Two special employees were Diana and Tian. They spent more time visiting with us and giving advice/directions around the city. A continental Breakfast was included which... More 

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Mid W, Thank you so much for your recent 5 star review. We are so happy to hear that you "Felt at Home with Friendly Staff". Diana and Tian are both great team members, we are so happy that they were able to assist you. We hope to see you again soon! Kindest regards, Robert Humphrey General Manager More 

5 of 5 stars Reviewed 1 week ago NEW

Truly a little Gem on Michigan Ave. A perfect location to visit sites throughout the city. Couldn't believe the amazing view of the city from our 17th floor suite. Enjoyed the variety of breakfast choices. Totally surprised by the room size and many amenities. In addition to microwave & refrigerator, a stove, pots, pans, dishes, silverware was available. No problem... More 

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear Don S, Thank you so much for the 5 star review. We are so glad that you enjoyed your stay and loved our amenities. We recently upgraded our wireless internet at the hotel so we are glad that you didn't have any problems. Thank you for mentioning so many great team members! They will appreciate it. Kindest regards, Robert... More 

West TN
4 of 5 stars Reviewed 1 week ago NEW

Enjoyed the view from our hotel window. Nice, helpful staff. Good location! A friend recommended this hotel and we were very pleased! Hotel was close to everything we wanted to see and do. Great food close by!

Review collected in partnership with this hotel

Was this review helpful? Yes
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review

Dear bren131, Thank you so much for the recent 4 star review! We are so glad that you enjoyed your stay and were happy with our team and guest rooms. Friends are our best friends for referrals. Please tell your friend thank you for us! We hope to see you again soon! Kindest regards, Robert Humphrey General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

335 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (302)
Viewed
Room/suite (122)
Viewed
View from room (68)
Viewed
Dining (19)
Viewed
Hotel & grounds (21)
Viewed
Bathroom (12)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Business center/function rooms (3)
Viewed
Dining (3)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (3)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay