We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Comfort Suites and Chicago?

We'll send you updates with the latest deals, reviews and articles for Comfort Suites and Chicago each week.

  • Save Comfort Suites
  • E-mail this page

Hotel class 3.0 of 5
320 North Michigan Avenue, (formerly 320 North Michigan Avenue), Chicago, IL 60601
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Chicago

Reviews you can trust

93% Recommend
4.0 of 5 stars 46 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (46)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
IntrepidTravelerO   1 contribution
Oak Park
Nov 18, 2009 | Trip type: Couples New

Our room was huge with a kitchen area. We were only here for 1 evening but would highly recommend this hotel for an exteneded stay. We were delighted with the continental breakfast, a very pleasant surprise. We stayed on upper floor that had a great view. The staff was friendly and helpful. more

Management response from
Patrick Kennedy, Director of Sales

Thank you for your business and for the review. I am truly happy you enjoyed your stay. Should your travels bring you back to Chicago please do not hesitate to contact me should I be able to do anything to make your stay more enjoyable.

Save Review
5 of 5 stars
Griswold_vacations   1 contribution
Cincinnati, Ohio
Nov 16, 2009 | Trip type: Family New

For the price that we paid for a suite ($104.00...Manager's Special) we were absolutely thrilled with this hotel. We have two small children and were looking for a reasonably priced suite and were pleasantly surprised. Great location, free breakfast, huge rooms, fully equipped kitchen, extremely comfortable beds and updated features. Parking is pricey so we parked a couple blocks away... more

Management response from
Patrick Kennedy, Director of Sales

Thank you for the review. I am so glad your enjoyed your stay. Very often we do run special discounts and promotions for our loyal guests, please do not hesitate to contact me in the future should you be back in Chicago so we can extend our most recent special offer for you. Be sure to ask about our discounted...

Save Review
3 of 5 stars
Motherof3Illinois   3 contributions
Illinois
Nov 15, 2009 | Trip type: Family New

The location of this hotel is good. It is a short walk across the river to the main shopping area. We weren't able to hear noise from other guests in the hotel, but even though we were on the 13th floor, we could hear a lot of noise from cars and people on the street. The rooms are large, nice... more

Management response from
Patrick Kennedy, Director of Sales

Thank you for sharing your feedback. I do apologize for the elevator issues you experience while you were with us, should I be of any assistance please do not hesitate to contact me directly. If you come back to Chicago anytime soon, we would love the opportunity to host you again, please contact me directly to take advantage of our...

Save Review
5 of 5 stars
aliceandbrendon   4 contributions
Christchurch
Nov 14, 2009 | Trip type: Couples

I loved this hotel!! It was great to be able to relax in a large lovely well decorated suite that had a seperate living and bedroom, and a good sized kitchen and bathroom. They must have different sized rooms however, as a couple we talked to were saying how small theirs was. The washing machine and dryer in the bedroom... more

Management response from
Patrick Kennedy, Director of Sales

Thank you so much for your patronage and for the review. I am so happy you enjoyed your stay and we helped create a memorable Chicago experience for you. If you come back to Chicago, please contact me directly to take advantage of our special discounts and offers for our preferred guests! Patrick Kennedy

Save Review
4 of 5 stars
rviolin   1 contribution
Houston, Texas
Nov 10, 2009 | Trip type: Couples

Plusses: Newly remodeled hotel in a GREAT location 1 block south of the river. Perfect for Architectural river cruises, Millenium Park, etc. Full kitchen, nice beds, had a seperate living room and bedroom. Minuses: While we were there, the internet connection was not working although they had 2 computers with a printer downstairs that could be used for checking email... more

Management response from
Patrick Kennedy, Director of Sales

Thank you for sharing your feedback regarding your recent stay. Based on recent guests comments, like yours, we have added additional IP addresses to ensure the internet access is quick and available. Should I be of any assistance in the future, please do not hesitate to contact me. We appreciate your business and feedback. Patrick Kennedy

Save Review
4 of 5 stars
gesg   1 contribution
Florida
Nov 4, 2009 | Trip type: Couples

We had a suite on an upper floor, everything worked well and the location was great! We hesitated because of some of the reviews, but we lucked out I guess. Our advice would be to ask for what you need; i.e., w/d etc. They obviously have different types of rooms..... more

Save Review
5 of 5 stars
kme123   6 contributions
London, United Kingdom
Oct 25, 2009 | Trip type: Solo travel

I was slightly dubious about this hotel, as it doesn't look that great from the outside. However, I was absolutely amazed when I walked into the suite at how big it was. There was an enormous living room, with views in both directions of Michigan Avenue, a kitchen area, with crockery, cutlery and glasses, a cooker, microwave and toaster. The... more

Management response from
Patrick Kennedy, Director of Sales

Thank you for sharing our experience at the Comfort Suites Michigan Avenue. I am so glad you enjoyed your room and found value with the Comfort Suites. If you plan a trip back to Chicago anytime soon, please feel free to contact me to discover the latest Manager Special.

Save Review
4 of 5 stars
JJHAT   2 contributions
Minnesota
Oct 20, 2009 | Trip type: Business

After such glowing reviews, my expectations were high. And, it WAS a really great hotel in the perfect location. Also, not as pricey as most hotels on Michigan Ave (but still, $250/night during the time we were there). Big windows with a great view. Huge rooms. Full kitchen, and even a washer and dryer. It was perfect for our family,... more

Management response from
Patrick Kennedy, Director of Sales

Thank you so much for your recent stay and for sharing your feedback. I am truly sorry for the internet experiences you had while you were with us. Based on your feedback we have taken measures to ensure this does not happen again in the future. Should you stay with us again I believe you find the internet to be...

Save Review
2 of 5 stars
TravelerJo12   1 contribution
Arizona
Oct 9, 2009 | Trip type: Business, Solo travel

I am not often compelled to write a review, but I want to save traveler's from thinking this hotel is a good deal when it is NOT, simply based on its location. I travel here often for business and decided to try it once because of the suites. I think a better deal can be found in the area. I... more

Save Review
4 of 5 stars
Barry027   1 contribution
PA
Oct 8, 2009 | Trip type: Couples

Great Location right on Mich Ave. 1 block from the River Walk & 3 blocks from Millennium Park, Just at the start of the magnificent mile. This hotel has a small lobby. But the large rooms more them make up for that. The rooms are all good size suites with full kitchens and living room area with modern office space... more

Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Comfort Suites? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travelers trust
Travelers Who Viewed This Property Also Viewed
$175*
Check Rates ABS:HotelCheckRates-d91042?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
$222*
Check Rates ABS:HotelCheckRates-d90959?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
$224*
Check Rates ABS:HotelCheckRates-d87648?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Comfort Suites?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Comfort Suites Also Known As

  • Comfort Suites Chicago
  • Chicago Comfort Suites
Address: 320 North Michigan Avenue, (formerly 320 North Michigan Avenue), Chicago, IL 60601