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All 168 Chicago hotels

Four Points by Sheraton Chicago Downtown / Magnificent Mile

3.0 of 5 Hotel   |   630 North Rush Street, Chicago, IL 60611 (Near North Side)
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86%
Ranked #65 of 168 hotels in Chicago
A recent review
5 of 5 stars reviewed yesterday
Cheri R Friendship, Wisconsin
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874 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Friendship, Wisconsin
1 review
5 of 5 stars Reviewed yesterday NEW

Thank you to Dee, Francis, Jocelynne, Phillip and Javiar for making our stay fun. They were all very helpful. Comfortable beds, clean, walking distance to many attractions. Disappointed with the parking fee.

Was this review helpful? Yes
Boise, Idaho
Top Contributor
53 reviews 53 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Prepare for sticker shock....parking rates are $50 a night. Great location near good restaurants and Water Tower Place. Service was good. Disappointed that there was no room service for those late night snack attacks. Service was really good. The beds were great as well.

Was this review helpful? Yes
Birmingham, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our party of 6 have just spent 3 nights at this hotel and found it to be in an ideal location to get to all the many attractions that this great city has got to offer. All of the staff were courteous and the front desk personnel were extremely helpful, especially Dee who made enquiries about some of the tours... More

Was this review helpful? Yes 1
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear BaggieMark1964, Thank you very much for taking the time to share your recent experience as a guest of the Four Points by Sheraton Chicago on Trip Advisor. We are delighted you chose our hotel and appreciate your comments regarding our "Excellent Location, First Class Staff"! Thank you very much for providing us with the opportunity to serve you and... More

Rogers, Arkansas
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We got this hotel for $90 on Priceline, and we considered it a steal for downtown Chicago. The parking was a hefty $50 a night, but still, we were glad to have secure off-street parking. The rooms were clean, quite and comfy. We were exhausted from a wedding weekend, so we didn't really use many of the facilities, but we... More

Was this review helpful? Yes
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Carie O, Thank you very much for your 5 Star ranking on Trip Advisor and for being a guest of the Four Points by Sheraton Chicago. We are delighed you chose our hotel and pleased to hear you experienced our clean rooms and comfy beds. We hope to see you again soon when your travels bring you back to... More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Francis at the front desk was very nice and made sure we had a room as quick as possible since we had been traveling all night. She went out of her way to help us. The bell hop was also very nice! The hotel is clean and very comfortable.

Was this review helpful? Yes
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear 4KUfans, Thank you very much for being our guest at the Four Points by Sheraton Chicago and for you wonderful comments regarding our staff. We are delighted you chose our hotel for your stay in Chicago and look forward to welcoming you back. Best regards, Mary Orlando, General Manager More

Roatan, Honduras
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location. Room adequate, nothing special. My problem was with the front desk staff. One person in particular rude and overtly lying to other guests within my hearing. To wit: my party all got breakfast vouchers with their booking. I was standing at the desk listening to the clerk berate another guest: "There are no breakfast vouchers for any guest,... More

Was this review helpful? Yes 3
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear pnc47292019, Thank you for taking the time to share your experience while a guest at our hotel. We sincerely apologize for the service experience you encounted at the front desk and appreciate the opportunity to retrain our staff to avoid a reoccurence. We hope you allow us the opportunity to regain your confidence when your travels bring you back... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was by far the best hotel I have ever stayed at. Clean, near shopping, good dining and nearby attractions. One block off of Michigan Ave. The best part was the staff. From checking in to checking out, they were courteous, helpful and friendly. Made my stay something I'll never forget. Will definitely return.

Was this review helpful? Yes 5
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Karen S, Thank you very much for choosing the Four Points by Sheraton Chicago and for sharing your experience on Trip Advisor. We are delighted you enjoyed your stay and ranked us "the best" hotel you ever stayed at. We hope to have the opportunity to serve you again soon when your travels bring you back to Chicago. Thank... More

New York City
Top Contributor
166 reviews 166 reviews
13 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has everything you want and need. The location is perfect - right on the magnificent mile. Not far from all the sights. Quick cab or subway ride away. Staff is very friendly. It was my husband's birthday during one of the nights we stayed. Francis, at the front desk. surprised him by bringing up a bottle of wine... More

Was this review helpful? Yes 4
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear WeLoveTraveling23, Thank you very much for taking the time to share your recent experience as a guest of the Four Points by Sheraton Chicago Downtown. We are delighted you chose our hotel and excited you ranked us "Ten Stars"!!! Thank you for your wonderful remarks regarding Francis, our guest service agent and our clean hotel. We hope to see... More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved the location of this restaurant!! It was to amazing Chicago tourists spots such as Giodarno's, Garrett's Popcorn and shopping on the Mag Mile. Customer service was great!! I would definitely stay here again. Good work Four Points!!

Was this review helpful? Yes 2
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Scrappy T, Thank you very much for being our guest and for taking the time to share your "Great Stay at the Four Points" on trip advisor. We are pleased to hear you liked the location and appreciate your comments regarding our great customer service. We hope to see you again soon on your next trip to downtown Chicago.... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Location is excellent. The Front Desk ( Reception Staff ) were helpful. I was most impressed by Ms Jocelynne who was absolutely professional and engaging in her duties. Proximity to fabulous restaurants, Michigan Ave, Lake Michigan, Wacker Ave etc etc.

Was this review helpful? Yes 2
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear FrancisFoo77, Thank you very much for your review of the Four Points Chicago on Trip Advisor. We are delighted you chose our hotel and appreciate your kind remarks regarding Jocelynne, our guest service agent. We hope to see you again soon when your travels bring you back to Chicago. Best regards, Mary Orlando, General Manager More

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Additional Information about Four Points by Sheraton Chicago Downtown / Magnificent Mile

Address: 630 North Rush Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Chicago Downtown / Magnificent Mile 3*
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Also Known As:
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points Chicago Downtown
Chicago Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#40 Family Hotel in Chicago #64 Romantic Hotel in Chicago #95 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Chicago Downtown is just off of Magnificent Mile, and convenient to Bears' Soldier Field, the Cubs Wrigley Field, or to nearby Museum Campus. ... more   less 
Number of rooms
226

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