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Four Points by Sheraton Chicago Downtown / Magnificent Mile


Hotel class 3.0 of 5
630 N Rush St, Chicago, IL 60611
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Reviews you can trust

91% Recommend
4.0 of 5 stars 170 reviews
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3 of 5 stars
KJones12   1 contribution
Louisville KY
Nov 16, 2009 | Trip type: Friends getaway New

So the hotel was great, great location especially for two 22 year old girls who want to shop, party and site see. Our room was great and although there was no view at all it was very comfortable. The only problem we had was the staff. Normally I would like to avoid using names but I feel that Rachel should... more

Management response from
Paul Dougherty, Director of Operations

Dear KJones12, I am very sorry for your experience with 2 of our ladies at the Front Desk. I assure you, this is not typical of the level of service we are known for, and I will be personally following up with each of them. If you would like to discuss further, I certainly welcome your call. Again, my sincerest...

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5 of 5 stars
MidwestJA   18 contributions
Caledonia, Michigan
Nov 15, 2009 | Trip type: Couples New

Stayed at this hotel Nov 13 - Nov 15. Super location one block off Michigan Ave. The Desk staff could not have been more accommodating, very helpful and friendly. We arrived early, about 10:30 AM and they searched and found a room already cleaned for us. We had expected to store our bags until the regular check in time. They... more

Management response from
Paul Dougherty, Director of Operations

Dear MidwestJA, Thank you for the very nice review of our hotel, and for sharing your experince with all of us. Have a great holiday season, and we hope to see you sometime in 2010. Sincerely,

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4 of 5 stars
sallyhess   21 contributions
Las Vegas, Nevada
Nov 15, 2009 | Trip type: Family New

I was waiting to write review to ask my son the name of the check in clerk whose name escapes me. He epitomizes this great city and we had a nice chat or two during our stay. I also saw him leaving a party laughing upon their check in. This says alot about the hotel and your first impression. My... more

Management response from
Paul Dougherty, Director of Operations

Dear sallyhess, Thank you for sharing with us some of the experiences you and your son had while here in Chicago. I am happy to hear that we had met or exceed your expectations. I hope you had the chance to get to Gino's East on Superior... my personal favorite. If not, be sure to come back in sometime in...

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4 of 5 stars
glubblub   4 contributions
new jersey
Nov 12, 2009 | Trip type: Family

I came across a great deal on expedia: non-stop airfare from Philly to O'hare plus 4 nights accomodation at the Four Points, for my wife, I, and 2 kids, for about $1250. I was worried that the deal was too good to be true, but alas, for once, I was not disappointed. The hotel is situated perfectly. 1-2 blocks from... more

Management response from
Paul Dougherty, Director of Operations

Thank you for the very nice review of our hotel and facilities. We really are lucky to have such a great location. I am happy to hear you had enjoyed your stay with us, and we all look forward to seeing you again in the very near future. Sincerely,

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5 of 5 stars
splott112   7 contributions
Ontario
Oct 29, 2009 | Trip type: Family

My daughter (age 9) and I stayed at the Four Points recently with the American Girl package. Our experience was perfect in every way. The doorman, Philip, is friendly , the front desk staff is helpful, the breakfast was tasty (free with the American Girl package), the room was just right, the beds were very comfy, the pool was clean... more

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4 of 5 stars
Kate-Ohio   1 contribution
Cleveland, OH
Oct 20, 2009 | Trip type: Family

Door man was very friendly. The front desk personnel were knowledgeable and friendly. Our room was clean and the American Girl package was great for the kids -- they loved the beds for their dolls and the cookies & milk that were waiting for them upon our arrival. The location was great for our shopping activities as well as our... more

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5 of 5 stars
threekidsjapan   7 contributions
Indianapolis, Indiana
Oct 20, 2009 | Trip type: Family

We stayed at this hotel over Labor Day weekend 2009. The location could not be beat. We walked to restaurants, Millenium Park, Chicago River Cruise. The price was super and the room was great. We had a microwave and mini refrigerator in our room. more

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4 of 5 stars
MOMOFONEIndiana   1 contribution
INDIANA
Oct 12, 2009 | Trip type: Family

Nice hotel right off Magnificent Mile & within walking distance to many things. Convenient parking in garage connected to the hotel. Balcony room was nice, but the balcony really doesn't amount to much. Room was quiet and had no trouble sleeping. Friendly staff - especially the front door employee. I'd stay there again, but skip the hotel's breakfast area. The... more

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5 of 5 stars
AmbassadorWorldTrvl   5 contributions
Brookfield, Wisconsin
Oct 12, 2009 | Trip type: Family

What a great downtown, moderately priced hotel, with a perfect location. Good pool area ( though a spoiled 9 and 8yr old felt it was a little “lame” as it didn’t have the waterslides like the Water parks in the Dells. However, this didn’t stop them from hours of swimming.) Smallish whirlpool that was nice and hot, and comfortable seating... more

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5 of 5 stars
jodidenise   1 contribution
detroit
Oct 12, 2009 | Trip type: Family

Four Points is in a great spot in downtown Chicago, accessible to both the Mag Mile and Rush Street, you can walk everywhere. Friendly front desk employees, very helpful valets. My husband and I ran the Chicago marathon and needed a late checkout, even though the hotel was soldout they were very helpful with us and our schedule. Good pool,... more

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Four Points by Sheraton Chicago Downtown / Magnificent Mile Also Known As

  • Four Points Chicago Downtown
  • Four Points Chicago
  • Chicago Four Points
Address: 630 N Rush St, Chicago, IL 60611