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All 168 Chicago hotels

Four Points by Sheraton Chicago Downtown / Magnificent Mile

3.0 of 5 Hotel   |   630 North Rush Street, Chicago, IL 60611 (Near North Side)
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86%
Ranked #65 of 168 hotels in Chicago
A recent review
5 of 5 stars reviewed yesterday
Pamela M San Antonio, Texas
  • Reviews (879)
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879 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
San Antonio, Texas
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were coordinating a company meeting and had to make multipe reservation changes to multiple rooms. Crystal M. was amazingly efficient, responsive, and friendly. The hotel is exceptionally clean and comfortable. A wonderful experience.

Was this review helpful? Yes
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the moment we walked in the the door, I was greeted by Francis at the front desk, who made us feel like we were "Welcomed Home". The room was large, clean and quite. It was a great value considering the area. This is my first review on trip advisor, but I wanted to share our great experience. The staff... More

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Matthews, North Carolina
Top Contributor
102 reviews 102 reviews
96 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My company receives a great rate at this hotel ($150 per night) so it's difficult to rationalize staying elsewhere. However, if given the choice, I'd definitely stay at other Starwood properties in Chicago. It's not that there was anything wrong with my stay - front desk staff were helpful upon check-in/out; all items in the room were in working order;... More

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel was everything it promised. Great location close to restaurants and shops! Dee the front desk lady was very help and pleasant, room was clean and my favorite part was the balcony. It was fun to people watch and look at the buildings. Will stay again next time I'm in Chicago.

Was this review helpful? Yes
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Tracee T, Thank you very much for your wonderful review of the Four Points by Sheraton Chicago on Trip Advisor. We are happy to hear you had a great time and appreciate your comments regarding our "great location and very helpful and polite staff". We hope to have the opportunity to serve you again when your travels bring you... More

Friendship, Wisconsin
1 review
5 of 5 stars Reviewed 4 days ago NEW

Thank you to Dee, Francis, Jocelynne, Phillip and Javiar for making our stay fun. They were all very helpful. Comfortable beds, clean, walking distance to many attractions. Disappointed with the parking fee.

Was this review helpful? Yes
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Cheri R, Thank you very much for taking the time to share your "5 Star Rating" experience as a guest of the Four Points by Sheraton Chicago Downtown. We are delighted you chose our hotel and appreciate your wonderful comments regarding our staff, comfortable beds and location. We look forward to welcoming you back again soon when your travels... More

Boise, Idaho
Top Contributor
53 reviews 53 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Prepare for sticker shock....parking rates are $50 a night. Great location near good restaurants and Water Tower Place. Service was good. Disappointed that there was no room service for those late night snack attacks. Service was really good. The beds were great as well.

Was this review helpful? Yes
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear yodasmom1148, Thank you for taking the time to share your experience regarding your recent stay at our hotel. We appreciate your comments regarding our good service and great location. We apologize for not being able to provide you with late night room service. We hope you will choose us again on your next trip to Chicago. Best regards, Mary... More

Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Our party of 6 have just spent 3 nights at this hotel and found it to be in an ideal location to get to all the many attractions that this great city has got to offer. All of the staff were courteous and the front desk personnel were extremely helpful, especially Dee who made enquiries about some of the tours... More

Was this review helpful? Yes 2
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear BaggieMark1964, Thank you very much for taking the time to share your recent experience as a guest of the Four Points by Sheraton Chicago on Trip Advisor. We are delighted you chose our hotel and appreciate your comments regarding our "Excellent Location, First Class Staff"! Thank you very much for providing us with the opportunity to serve you and... More

Rogers, Arkansas
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We got this hotel for $90 on Priceline, and we considered it a steal for downtown Chicago. The parking was a hefty $50 a night, but still, we were glad to have secure off-street parking. The rooms were clean, quite and comfy. We were exhausted from a wedding weekend, so we didn't really use many of the facilities, but we... More

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fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Carie O, Thank you very much for your 5 Star ranking on Trip Advisor and for being a guest of the Four Points by Sheraton Chicago. We are delighed you chose our hotel and pleased to hear you experienced our clean rooms and comfy beds. We hope to see you again soon when your travels bring you back to... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Francis at the front desk was very nice and made sure we had a room as quick as possible since we had been traveling all night. She went out of her way to help us. The bell hop was also very nice! The hotel is clean and very comfortable.

Was this review helpful? Yes
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear 4KUfans, Thank you very much for being our guest at the Four Points by Sheraton Chicago and for you wonderful comments regarding our staff. We are delighted you chose our hotel for your stay in Chicago and look forward to welcoming you back. Best regards, Mary Orlando, General Manager More

Roatan, Honduras
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location. Room adequate, nothing special. My problem was with the front desk staff. One person in particular rude and overtly lying to other guests within my hearing. To wit: my party all got breakfast vouchers with their booking. I was standing at the desk listening to the clerk berate another guest: "There are no breakfast vouchers for any guest,... More

Was this review helpful? Yes 3
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear pnc47292019, Thank you for taking the time to share your experience while a guest at our hotel. We sincerely apologize for the service experience you encounted at the front desk and appreciate the opportunity to retrain our staff to avoid a reoccurence. We hope you allow us the opportunity to regain your confidence when your travels bring you back... More

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Additional Information about Four Points by Sheraton Chicago Downtown / Magnificent Mile

Address: 630 North Rush Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Chicago Downtown / Magnificent Mile 3*
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Also Known As:
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points Chicago Downtown
Chicago Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#40 Family Hotel in Chicago #64 Romantic Hotel in Chicago #95 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Chicago Downtown is just off of Magnificent Mile, and convenient to Bears' Soldier Field, the Cubs Wrigley Field, or to nearby Museum Campus. ... more   less 
Number of rooms
226

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