Stayed at the Four Points in Chicago for 2 nights. Very clean room. Very nice front desk staff and housecleaning staff. Great location to food and drink. Would definitley stay there again. More

First the location is fantastic. But what makes this hotel stand out is the staff. I arrived just as a snowstorm did. Had theater tickets. Took poor doorman took 15 minutes in 7 degree snow storm to find us a cab. They were able to find the restaurant I wanted even though I had the name wrong. They recalled our... More

I booked this Hotel as it's location is great, inside Chicago's loop near magnificent mile and not very expensive, I knew is the economic line for Sheraton Hotels and didn't expect for a great hotel but I get really disapointed just when going inside. Unfriendly staff during the night, they don't give you any information about hotel services and the... More

We recently stayed at this hotel for 3 nights for a getaway weekend to Chicago. Was perfect with the kids....very close to all the big Michigan avenue stores....even in the bitter cold! Our room came with a mini fridge and a microwave which made snacking and breakfast easy. The indoor pool was great as well as a very large hot... More

Every time I have a meeting in Chicago, or even outside of Chicago, I book a room at this Four Points property. The location is perfect, walking distance to several great restaurants, shopping and two blocks from a Chicago staple...Giordano's pizza. The hotel is clean, includes water, wifi and a refrigerator and the staff are friendly. I had breakfast in... More

This hotel is modern, recently built hotel one block from Michigan Ave. (the Magnificent Mile) and five minutes from the Red EL line. The room was perfectly clean, comfy beds, new furniture, mine had a balcony overlooking Rush St., LCD TV with actual high definition channels, fridge, microwave, free safe, two free bottles of Nestle water per day, free USA... More

2 couples spent a 3day weekend visiting Chicago,with this being my 5th stay in the last 2 years downtown.AJ,Ian and the whole staff, sorry I don't have all the names,but they know who they are!! It made for a great weekend.From the early checkin to the friendly staff always ready to help,whether a corkscrew was needed,more wine glasses,directions,recommendations or discount... More

We have stayed at the Four Points for the past three years and every time is better than the last. Upon arrival the front desk lady, sorry I forgot her name let me know about a parking promotion they were having and it saved us $ 70.00. We had a great room and the service was perfect as always. We... More

We stayed here 1 night to go to american girl doll store and do some shopping. The hotel is in an excellent location--1 broke from michigan ave. The room was very clean and they held our bags as would arrived early and could not check in. The front desk rep I think his name was Gomez as great. I would... More