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All 168 Chicago hotels

Four Points by Sheraton Chicago Downtown / Magnificent Mile

3.0 of 5 Hotel   |   630 North Rush Street, Chicago, IL 60611 (Near North Side)
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86%
Ranked #63 of 168 hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
TravelBUsa Usa, Tanzania
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871 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Usa, Tanzania
Top Contributor
69 reviews 69 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

pros: perfect location in DT Chicago. close to attractions and michigan ave. tons of good restaurants within blocks. rooms comfortable, very nice front desk welcome and help. free wifi Cons: rooms just a little old, bathrooms , AC. there is a small gym pretty much some cardio units and pool. I would stay there again for the good value all... More

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Greensboro
Top Contributor
59 reviews 59 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Location is good but staff is indifferent... rooms just average and noisy. I arrived late because of delayed flight, had called ahead and advised staff of my delay, and when I arrived my reserved room type had not been held, was traveling with my college aged nephew and given a king bed room when I had reserved 2 queen rooms.... More

Was this review helpful? Yes 2
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Michael M, Thank you for sharing your experience regarding your stay our hotel. We apologize for the service regarding our staff and accomodations. We appreciate your feedback which provides us with the opportunity to improve. Thank you again and we hope to see you again soon to regain your confidence in us. Best regards, Mary Orlando, General Manager More

Pittsford
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We arrived way ahead of check-in time and the room was not ready. My husband can't stand or walk for very long so when we came back from breakfast they sent us up to the business lounge so he could stretch out on the couch before the Cubs game. I was looking for the outdoor lounge when an employee offered... More

Was this review helpful? Yes 1
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Jen413740, Thank you again for your excellent 5 star rating of our hotel. We hope to see you again soon. Please contact me directly for reservation assistance. Best regards, Mary Orlando, General Manager maryorlando@fourpointschicago.com More

Indianapolis, Indiana
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

A group of guys went to Chicago for my bachelor party. We chose to stay at this hotel because of the location and prestige. The lobby was tiny, and didn't feel very accommodating. Every hotel i visit i look forward to breakfast, this had nothing but a restaurant attached. This is a good hotel for people on business looking to... More

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fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Justin M, Thank you very much for being our guest and for sharing your experience with us. We are happy you enjoyed the location of our property and appreciate your comments on areas of improvement. We hope to see you again soon and have the opportunity to regain your confidence in us. Best regards, Mary Orlando, General Manager More

San Antonio, Texas
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We were coordinating a company meeting and had to make multipe reservation changes to multiple rooms. Crystal M. was amazingly efficient, responsive, and friendly. The hotel is exceptionally clean and comfortable. A wonderful experience.

Was this review helpful? Yes
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Pamela M, Thank you very much for sharing your recent experience as a guest of our hotel. We are delighted you chose our hotel for your visit to Chicago and hope to see you again soon when your travels bring you back to Chicago. Best regards, Mary Orlando, General Manager More

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 1 week ago

From the moment we walked in the the door, I was greeted by Francis at the front desk, who made us feel like we were "Welcomed Home". The room was large, clean and quite. It was a great value considering the area. This is my first review on trip advisor, but I wanted to share our great experience. The staff... More

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fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Trapp344, Thank you very much for sharing your experience as a guest of the Four Points by Sheraton Chicago. We are delighted you chose our hotel for your visit to Chicago and appreciate your 5 star rating of your "Great Hotel Experience". We look forward to welcoming you back again soon. Best regards, Mary Orlando, General Manager maryorlando@fourpointschicago.com More

Matthews, North Carolina
Top Contributor
103 reviews 103 reviews
97 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed 1 week ago

My company receives a great rate at this hotel ($150 per night) so it's difficult to rationalize staying elsewhere. However, if given the choice, I'd definitely stay at other Starwood properties in Chicago. It's not that there was anything wrong with my stay - front desk staff were helpful upon check-in/out; all items in the room were in working order;... More

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fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Doug H, Thank you for taking the time to share your experience as a guest of our hotel. We appreciate your comments regarding our front desk staff and pool area. Thank you also for sharing your remarks regarding the condition of our hotel. We apologize for the concerns you expressed, howerver are looking forward to our renovation later this... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel was everything it promised. Great location close to restaurants and shops! Dee the front desk lady was very help and pleasant, room was clean and my favorite part was the balcony. It was fun to people watch and look at the buildings. Will stay again next time I'm in Chicago.

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fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Tracee T, Thank you very much for your wonderful review of the Four Points by Sheraton Chicago on Trip Advisor. We are happy to hear you had a great time and appreciate your comments regarding our "great location and very helpful and polite staff". We hope to have the opportunity to serve you again when your travels bring you... More

Friendship, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

Thank you to Dee, Francis, Jocelynne, Phillip and Javiar for making our stay fun. They were all very helpful. Comfortable beds, clean, walking distance to many attractions. Disappointed with the parking fee.

Was this review helpful? Yes
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear Cheri R, Thank you very much for taking the time to share your "5 Star Rating" experience as a guest of the Four Points by Sheraton Chicago Downtown. We are delighted you chose our hotel and appreciate your wonderful comments regarding our staff, comfortable beds and location. We look forward to welcoming you back again soon when your travels... More

Boise, Idaho
Top Contributor
53 reviews 53 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Prepare for sticker shock....parking rates are $50 a night. Great location near good restaurants and Water Tower Place. Service was good. Disappointed that there was no room service for those late night snack attacks. Service was really good. The beds were great as well.

Was this review helpful? Yes 1
fourpointschicago, General Manager at Four Points by Sheraton Chicago Downtown / Magnificent Mile, responded to this review

Dear yodasmom1148, Thank you for taking the time to share your experience regarding your recent stay at our hotel. We appreciate your comments regarding our good service and great location. We apologize for not being able to provide you with late night room service. We hope you will choose us again on your next trip to Chicago. Best regards, Mary... More

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Additional Information about Four Points by Sheraton Chicago Downtown / Magnificent Mile

Address: 630 North Rush Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Chicago Downtown / Magnificent Mile 3*
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Also Known As:
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points Chicago Downtown
Chicago Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#45 Family Hotel in Chicago #59 Romantic Hotel in Chicago #91 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Four Points by Sheraton Chicago Downtown is just off of Magnificent Mile, and convenient to Bears' Soldier Field, the Cubs Wrigley Field, or to nearby Museum Campus. ... more   less 
Number of rooms
226

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