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AC Hotel Chicago Downtown

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630 North Rush Street, Chicago, IL 60611 (Formerly Hotel Rush)
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Best prices for: 1 room 1 guest
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AC Hotel Chicago Downtown
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1,024 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed today NEW

The location is just great, can't go wrong with this. Staff was very helpful all the times and struggled to find a room adequate to my requests. Rooms are very new, with lots of space and a very comfortable bed. Wi-fi is the best I ever used at any hotel. Would surely stay again when coming back to Chicago.

Was this review helpful? Yes
Columbus, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very nice and fairly new hotel, good location. Great staff. We had an issue with our shower not draining, was fixed right away. Quiet and extremely clean. Very modern and nicely done. Great for a relaxing stay. Indoor pool is small, but still nice. Love the 5th Floor outdoor open area as well to chill.

Was this review helpful? Yes 1
Lake Geneva, Wisconsin
1 of 5 stars Reviewed 3 days ago NEW

I work for the Marcus corporation that owns this hotel. The customer service is RIDICULOUS. Not only do the employees not understand their policies, they are rude about everything. I work in customer service and now how people, let alone customers, should be treated.

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ireland
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Upon check in , my friends credit card was debited several times ...It took a day and a half to rectify the situation...and chasing staff to refund the credit card of $800...2 debits were made in the middle of the night for $66... we spoke to the manager the next day and he apologised and assured us he would speak... More 

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phila
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

New hotel with a hip vibe. The rooms don't have carpeting rather a wood laminate flooring which is always a plus in my book. The bathroom is a bit small but freshly done with glass door and large sink so that can be forgiven. Front desk us helpful and the doorman, Phillip, is the best. I would stay here again.

Was this review helpful? Yes 5
Portland, Oregon
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a couple of days off to galavant in Chicago. On the day that we set aside for the Art Institute of Chicago, we were perplexed at the sight of red-wearing hordes! Ah, yes, we did hear about the Blackhawks, but didn't realize that the celebration would lead us to feel like salmon fighting our way through red waves... More 

Was this review helpful? Yes 1
Windsor, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel is perfect: few steps from the magnificent mile, walking distance from John Hancock tower, Chicago river, Navy Pier. It has been renovated recently, looks good. Big room with 2 beds and a sofabed, made it possible to share with friends (otherwise it would have been too expensive). Weird toilet that got plugged, but was fixed... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel in a great location in Downtown Chicago. Rooms are big with great decorating. I definitely recommend it for business or pleasure. Price is fair for what you are getting. Staff is very friendly and very accommodating. Go check it out.

Was this review helpful? Yes 2
San Francisco, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This used to be another hotel chain and was recently renovated in May and my experience was really great. the hotel rooms were really new very updated nice large flatscreen TV safe modern look. The rain shower in the bathroom was really updated and clean very nice look Included an iron and hairdryer Location is one block off the magnificent... More 

Was this review helpful? Yes 2
JHassler, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Hello Tony0819, Thank you for your wonderful review of the AC Hotel Chicago Downtown! We are so pleased that you enjoyed your stay and that you like the changes we've made. We hope to see you again on your next trip to Chicago. Sincerely, Jared Hassler Front Office Manager More 

East Grand Rapids, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family of four stayed here over the holiday weekend. It was great. 1 block from Michigan avenue. Great food within a block in every direction. The hotel was clean, great service and a fun pool that my kids loved.

Was this review helpful? Yes 2
JHassler, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Hello thedupins, Thank you for your review of the AC Hotel Chicago Downtown. We are very happy that you enjoyed your stay with us and that your family enjoyed the pool so much! We are very proud of the new property and we appreciate your feedback. We look forward to serving you again. Sincerely, Jared Hassler Front Office Manager More 

Hotel Review Summarization

What travelers say

  • Great location(8)
  • Trader joe(4)
  • Parking garage(3)
  • Front desk staff(3)
  • Hot tub(3)
  • Navy pier(3)
Questions? Get answers from hotel staff and past guests. Ask a question

199 photos of this hotel

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Hotel & grounds (21)
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Hotel & grounds (4)
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Dining (7)
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Pool/beach area (1)
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Business center/function rooms (1)
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