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AC Hotel Chicago Downtown

630 North Rush Street, Chicago, IL 60611 (Formerly Hotel Rush)
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AC Hotel Chicago Downtown
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AC Hotel Chicago Downtown
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992 Reviews from our TripAdvisor Community

Traveler rating
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    105
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Honolulu, Hawaii
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had 2 nights in Chicago and while seaching, came accross Hotel Rush. In the reviews at that time, the hotel was under rennovations. We decided to take a chance. We were so happy that we did! Wonderful new and modern touches! Such a beautiful hotel, close to many things and great restaurants! We parked the car in a public... More 

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We loved this hotel - clean and modern, very comfy bed, accommodating staff, and great location walkable to many restaurants, stores, the lake, and we even walked all the way to the zoo. Super close to Magnificent Mile too.

Review collected in partnership with Amoma.com

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Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

When checking into the hotel the representative I was working with let me that the style of room I booked was unavailable at the time of check. They had sold out of that style of room. Instead of two Queen beds they only had rooms with one King size bed and a sleeper sofa available. I was traveling with three... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for three nights last week. Very good room, great location, but the best part was the newly opened bar on the fourth floor, where Mikko and Brian were fun company, giving us great advice on the best places to visit during our stay. Mikko--Howl at the Moon rocked. Kevin, Dubai

Was this review helpful? Yes 2
Bucharest
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are very big and clean and the WIFI works and it's free of charge in all areas of the hotel. However, even though the hotel is currenlty renovating on the outside, the workers started drilling holes next to our window at 7 AM in the morning. When we discussed this with the receptionist, she said that it is... More 

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Peoria, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

Our stay was filled with misinformation. Hotel on Rush's website (as well as Hotels.com, through which I booked the room) both indicate there is a pool here. Hotel on Rush's website says it would be closed until 4/20/15, but our stay was on 5/1/15. Knowing things can go wrong with renovation projects, I called the hotel reservations phone number (not... More 

Was this review helpful? Yes
JHassler, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Hello Amber, I am so sorry for the lack of communication regarding this stay. I would first like to apologize for the pool not being operational during your stay. We did expect that it would be open by the date of your stay but that ended up to be not possible. I understand that further communication with you could have... More 

Manchester UK
Contributor
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently refurbished hotel in a very convenient location. The rooms were very large, newly refurbished and clean. There are loads of restaurants and shops nearby and you can walk to many museums and Chicago landmarks. There are two subway stops nearby.

Was this review helpful? Yes 1
JHassler, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Hello SiouXsie7, Thank you very much for your kind review. We are very happy that you found our location so convenient for your stay! We look forward to serving you again on your next trip to Chicago. Sincerely, Jared Hassler Front Office Manager More 

Sandwich, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We found the Hotel to be very clean and modern. It amazed me the number of outlets for electronics that you are usually struggling to find at other places.The wood floors were unusual but for a pet-friendly hotel it was common sense. The renovations were still being done so some facilities were not available. The staff were wonderfully accommodating.

Was this review helpful? Yes 1
Stockholm, Sweden
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Good location near shopping in central Chicago. Hotel is under reconstruction (may -15) but this don't matter that much. Work was mostly outside. Large rooms, clean and overall good. Boring lobby and no bar. Nothing special but still an OK hotel. Works just fine for a couple of nights. 3+ out of 5.

Was this review helpful? Yes
Budapest, Hungary
1 review
5 of 5 stars Reviewed 3 weeks ago

I only stayed for 3 nights here in the beginning of May, but it was more than perfect. The hotel is really good. The rooms and the bathrooms are really clean and well furnished. The bed was super comfortable and the staff was really nice and welcoming. I can recommend this Hotel to everyone who is travelling to Chicago. It... More 

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JHassler, Front Office Manager at AC Hotel Chicago Downtown, responded to this review

Hello Eniko O, Thank you so much for your fantastic review of our hote! We are so happy that you enjoyed your stay and that you liked our staff and location so much. Thank you so much for your strong recommendation as well. We look forward to seeing you again on your next trip to Chicago! Sincerely, Jared Hassler Front... More 

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