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All 167 Chicago hotels

Hyatt Place Chicago / River North

3.0 of 5 Hotel   |   66 West Illinois Street, Chicago, IL 60654 (Near North Side)
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93%
Ranked #19 of 167 hotels in Chicago
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
Bretten O San Luis Obicpo, United States
  • Reviews (393)
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  • Room tips (58)
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393 people have reviewed this hotel

Traveler rating
    252
    116
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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There are newer reviews for Hyatt Place Chicago / River North
See the most recent reviews
San Luis Obicpo, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

This is a nice hotel in the Hyatt Place chain but the noise from the fire station runs 24 hours a day and the hotel is not insulated against it. while I found my room comfortable, I was next to the elevator and ice machine even though I requested that I be somewhere far away from it. The ice machine... More

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed 4 weeks ago

We had an amazing stay at the Hyatt Place hotel! We stayed at this hotel for five days, a girls getaway, celebrating my daughters graduation from high school. We were instantly greeted by many members of the staff when we first walked in. Our room was spotless and comfortable. The breakfast was pretty good and we were grateful they offered... More

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Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed in many hotels around the country these past few years and I recently have switched from choosing Marriot to Hyatt. Hyatt River North was my second expierence staying at a Hyatt chain and the staff here was extremely fun and helpful. I specifically remember a young woman named Rachel helping me find the perfect restaurant for my... More

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Paris, France
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great Room, day light, space very confortable bed. my room was not ready at check in time but the front office guy "Malik" who speak french was helpful and very guest oriented, very appreciated. overall the hyatt is a great place to stay, just try to avoid group at breakfast or be ready to flight early morning.

Was this review helpful? Yes 1
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

We appreciate you taking the time to share your experience on TripAdvisor. We are fortunate to have multi-lingual staff to assist with travelers from out of the country. I'm delighted that you felt welcome at our hotel and we hope to see you again in the near future. Josh Schreib Assistant General Manager More

Lexington, Kentucky, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel itself is nice and new. Breakfast is good and location is great. However the staff is incompetent and inexperienced. We had a simple housekeeping request that we had to ask for 4 times during our week because it wasn't entered right or was simply ignored. In a 10 min period while sitting in the lobby I watched a... More

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Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

Greetings Julia, I would love to change your impression of the hotel. I think if you review our responses, you can see by the overwhelmingly positive reviews that your experience is not indicative of our standards. I would not want anyone else to have an experience like yours, and I would love to have you back. Please contact me at... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We regularly use the hotel to conduct workshops. Every time we're there the service has been outstanding. Special kudos go to Marquita Watkins and Felicia. They take extra care to ensure we have everything we need to have a successful workshop. They are friendly, greet us by name and continually ask us what more we need. This is a great... More

Was this review helpful? Yes 1
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

Felicia and Marquita do an excellent job taking care of our guests here conducting their meetings and events. I appreciate that they keep you coming back. Thank you for giving me the opportunity to thank them for their service. Sincerely, Joshua Schreib Assistant General Manager More

Carthage, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice accommodations in a great area which was close to all of the big attractions in Chicago. The staff were all friendly and helpful. The concierge, Joe, was extremely helpful and went above and beyond to help us enjoy our trip. Would highly recommend staying agh the Hyatt River North to anyone visiting Chicago.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

Greetings Brenda, I appreciate your recommendation! We are delighted that you have a wonderful experience, and I will thank Joe for making such an impression on you. We hope this will be the first of many visits to Hyatt Place Chicago River North. Sincerely, Joshua Schreib Assistant General Manager More

Ohio
Contributor
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We recently stayed at Hyatt Place River North and couldn't have been more pleased. We took the train in to Chicago and arrived at the hotel at about 1230. No rooms were available so they offered to store our luggage and the extremely helpful Bellman gave us a list of restaurants in the area and made suggests based on our... More

Was this review helpful? Yes 3
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

Chicago is a beautiful city, and we are fortunate to be nestled in the center of it all. We always try our best to accommodate early arrivals, but in the busy spring/summer months it is not always possible. I'm pleased we were able to offer you an alternative. Please come see us again the next time you are in Chicago.... More

Ann Arbor, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Quality of staff and cleanliness of room were both excellent. The staff was extremely courteous and professional and seemed genuinely interested. The rooms were extremely clean and recently renovated. The internet access was free and reliable. Great stay!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

Greetings Corey, Quality Internet and comfortable beds are the top two items of important for most guests traveling, and we have both! I greatly appreciate your feedback and thank you for being our guest. We look forward to your next arrival. Sincerely, Josh Schreib Assistant General Manager More

Mexico City, Mexico
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 8, 2014

I think this Property has so many pros that I can't think of any con. Incredibly located within a few minutes from everything to do in Chicago, but not as close to feel the typical city rush. Across the street from everything you can crave to eat (ok, maybe a couple of blocks away, but man you are in Chicago!)... More

Was this review helpful? Yes
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

We are thrilled that you had such an enjoyable experiece staying with us while visiting Chicago. The warmest welcome makes the best impression, and I am delighted that our staff greeted you appropriately. I hope this will be the first of many visits to Chicago. We look forward to welcoming you back. Joshua Schreib Assistant General Manager More

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Additional Information about Hyatt Place Chicago / River North

Address: 66 West Illinois Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Chicago / River North 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#12 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Now open! Hyatt Place Chicago River North is a unique 16-story hotel in the trendy River North neighborhood. This downtown Chicago hotel is located within walking distance of the Loop business district, Navy Pier, Magnificent Mile for shopping, Theater District and famous Lakefront. Hyatt Place Chicago River North features an onsite restaurant with free breakfast, lounge serving Starbucks coffe/wine/beer, fitness center and event space. The beautifully-appointed guestrooms feature the Hyatt Grand Bed, free WiFi, 42" LCD TVs and separate living space to work or relax! ... more   less 
Number of rooms
212

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