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Hyatt Place Chicago / River North

#18 of 177 Hotels in Chicago
Certificate of Excellence
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66 West Illinois Street, Chicago, IL 60654
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Hyatt Place Chicago / River North
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Hyatt Place Chicago / River North
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793 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Corinth, Mississippi, United States
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were only here one night, to begin our vacation, but really were glad we chose this hotel. It's convenient to Michigan Avenue and obviously the river. There are a lot of excellent restaurants and entertainment venues in walking distance. The staff is prompt, efficient and very friendly. And after a day stuck on planes the beds were excellent. Since... More 

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Lawrenceville, Georgia, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here recently for a fun Girl's weekend in Chicago! You cannot beat the location - we walked everywhere from the hotel!! The service was excellent - Will at the front desk even texted me to see if we needed anything. When I asked for more pillows - he had them sent up ASAP!! The entire hotel staff really... More 

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Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

Greetings Stephanie, We hope you and the girls had a great time in the city. We are delighted you enjoyed our mobile concierge service. We can't wait to have you and the ladies back fro another night out. Joshua Schreib Assistant Manager More 

Hickory, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

During a recent business trip to Chicago, I stayed at the Hyatt Place. The hotel was very clean and comfortable. The staff was exceptional. It was also nice to be able to grab breakfast and have a drink when returning to the hotel.

Review collected in partnership with Hyatt Hotels

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Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

Thank you for the review! We do our best to provide an environment conducive to business and pleasure, to allow you to get the best of both worlds. We hope to see you the next time you are in Chicago. Joshua Schreib Assistant General Manager More 

Milwaukee, Wisconsin
Senior Contributor
37 reviews 37 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my second stay at this facility. It wa even nicer than I remembered. VERY clean. Excellent staff - friendly, courteous and professional. The complementary breakfast offered a wonderful and extensive selection of tasty foods. The room was clean and comfortable, and perfectly laid out. i'm a platinum member at Hyatt, yet this location exceeded my expectations. I actually... More 

Review collected in partnership with Hyatt Hotels

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Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

We are delighted that you enjoyed your stay at Hyatt Place. We definitely have a intimate feel, and we want our guests to feel right at home when they visit. Thank you for being a loyal Platinum guest. We know you have stayed at some magnificent hotels, so your review is especially flattering. Warm Regards, Joshua Schreib Assistant General Manager More 

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Hyatt on a recent business trip to Chicago, as it's conveniently located to our company's main office there. When I checked in staff was very attentive, everything was spotless and the staff was very friendly. If you like space to wander around, want a desk to work from, and a couch to put your feet up... More 

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Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

It's great to hear that we're your favorite hotel in Chicago! That's quite a remarkable compliment from a seasoned business traveler. We look forward to hosting you every time you visit Chicago. Sincerely, Joshua Schreib Assistant General Manager More 

Woodbury, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago

To be honest, I normally just use the site to read reviews and not write them but I had to write about this hotel because I was so impressed with the staff. The staff were EXTREMELY nice and friendly. They always greeted you with a smile and never felt as if you were being bothersome. The location was ok (there... More 

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Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

We appreciate the time you took to write this review. We are very flattered you felt the need to share your experience. I am a bit surprised that you weren't as impressed with our location, as we are in an extremely trendy neighborhood that is within a mile radius of all the major attractions. I do apologize if the breakfast... More 

Saint Louis, Missouri
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a short business trip and loved it. The location is excellent, the hotel is clean and fairly modern, and the staff was fantastic. I will definitely be staying here in the future based on the phenomenally central location. My one complaint was the noise - I don't know what on earth it was or where it was... More 

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Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

Greetings Lauren, I'm sorry to hear that you didn't have a restful night. Please feel welcome to request a white noise machine to help lull you to sleep, or consider forgoing the view for a quiet room in the alcove of teh hotel. We hope to make your next stay an excellent one. Joshua Schreib Assistant General Manager More 

San Francisco, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hyatt Place Chicago/River North is a short distance to business or shops around downtown. Staff is courteous and welcoming. Hotel is clean, modern and comfortable. Would recommend to family and friends.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

Greetings Nancy, Many thanks for the review. We are always pleased to hear from our guests, and we are glad to have earned your recommendation. Joshua Schreib Assistant General Manager More 

Batavia, United States
1 review
4 of 5 stars Reviewed 1 week ago

I stayed here for business. Very clean, easy access to work. Loved the breakfast in the morning- simple and easy. No nonsense staying. Will most likely bring my kids to this for a personal weekend in the City at some point.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

Greetings Danielle, We are the perfect hotel for business or pleasure! We would love to have you back with your family. Summers in Chicago are full of events and festivals to enjoy. We promise we will make it a great stay! Joshua Schreib Assistant General Manager More 

Alicante, Spain
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The location and accommodation were perfect for a short business trip to Chicago. Centrally located and within easy reach of everything. The staff were attentive and helpful at all times. For my purposes I would stay here again.

Was this review helpful? Yes
Joshua S, Manager at Hyatt Place Chicago / River North, responded to this review

We're glad that Hyatt Place fit your needs. We look forward to delivering what you need, every time you stay. Warm Regards, Josh Schreib More 

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