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Aloft Chicago City Center

3.0 of 5 515 North Clark St, Chicago, IL 60654
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Certificate of Excellence 2014
GreenLeadersSilver level
Aloft Chicago City Center
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Aloft Chicago City Center
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237 reviews from our community

Traveler rating
    124
    88
    12
    8
    5
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39
59
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71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Carlsbad, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel in an excellent location. Rooms were minimalistic and modern with super comfy and cozy beds. The restaurant downstairs was always bustling and had good food. The area was optimal since the restaurants stay open late giving you lots of choices. Friday and Saturday nights were definitely for the young crowd because of all the clubs in the area.... More

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Montreal, Canada
Top Contributor
116 reviews 116 reviews
13 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

New hotel that is close to everything one wants to visit in the downtown core of Chicago. It has a restaurant on the ground floor that was always packed. We got a room on the 14th floor with two large windows and everywhere (bed. shower, etc) the modern look. You feel like you are in a high-rise studion rather than... More

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Toronto
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Great hip hotel in a great location, but avoid it if you're a light sleeper. Even on a high floor the traffic sounds and horns were quite loud but the worst part was the hallway noise. Several times we thought someone was in the room, but they were in the hallway, that's how thin the doors are. The hall noises... More

Was this review helpful? Yes 1
Craig P, Manager at Aloft Chicago City Center, responded to this review

My sincere apologies that you were unable to get a good nights' sleep. We'd love to have you stay again, and we can reserve a room for you on the back side of the hotel away from street and hallway noise. Just reach out to a manager prior to your visit and we will make sure to get it arranged! More

Wausau, Wisconsin
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The main reason to go here is for the location. And I suppose if you love trendy hotels. I was not that impressed. When we arrived there were two people at the front desk. One was helping someone and the other was messing around on the internet. She didn't look up as we just stood there (I wasn't sure if... More

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Craig P, Manager at Aloft Chicago City Center, responded to this review

Thank you for your feedback. I will certainly follow up with my team in regards to the service experience you had. We pride ourselves on our excellent guest service scores, and we clearly dropped the ball, especially on your check in experience. I do hope you will give us a second chance on your next trip to Chicago, and please... More

new jersey
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very contemporary style hotel but in the core of Chicago it is trouble-free to get to all the bistro and buses ,the staff at the front was very helpful. The observation he gave me was outstanding on the 16 Th floor. The breakfast was excellent and different it was not include in the cost of the room... More

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Craig P, Manager at Aloft Chicago City Center, responded to this review

Thank you for the great comment! We hope to see you again soon! More

Martensville
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights at this hotel in early November 2014. From check in, the staff at the front desk (especially Lily) were amazing! They were able to store our bags since we arrived around noon, recommend restaurants, provide directions, book tours and make us feel welcome! The hotel is trendy and has a young vibe. My husband was working... More

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Craig P, Manager at Aloft Chicago City Center, responded to this review

Thank you for the great review! I'm glad to hear Lily and the rest of the team took great care of you on your trip. We hope to see you again soon! More

Laguna Beach, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

On a last minute trip to Chicago, I booked a room through my SPG app on my phone as I always do. We arrive and the room I booked isn't available, the bed is rock hard. (sleeping on bricks is more appropriate for the bed) I have stayed in a lot of Aloft properties, but this one was not up... More

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Craig P, Manager at Aloft Chicago City Center, responded to this review

We appreciate your feedback from your recent stay. We do have the standard Starwood mattresses at our location, so I'd love to know what room you were staying in to see if there is an issue with that particular bed. I do hope you will give us another try on your next trip to Chicago! More

GA,
Top Contributor
149 reviews 149 reviews
45 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located in the city center it is easy to miss if you are driving, and impatient drivers behind you make it even harder. The hotel is what I have always expected at any Aloft, modern décor, good well trained staff and clean rooms. In order to avoid a valet service there is a self park deck about one min from... More

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Craig P, Manager at Aloft Chicago City Center, responded to this review

Thank you for taking the time to give us a review! Traffic can be difficult in this part of the downtown area, so we are happy you made it safely. We hope to see you on your next trip to Chicago! More

Mexico City, Mexico
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a GREAT time at this hotel. The service was outstanding. The location it's excellent as it's just about a block away from the subway and surrounded by many great restaurants and bars. The food recommendations from the lobby staff were very helpful. I suggest you also try their restaurant Beatrix, the food is impeccable. Just watch it as... More

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Craig P, Manager at Aloft Chicago City Center, responded to this review

Thank you for the great review, Roberto. Come back anytime for a visit! More

Texas
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this perfectly-located hotel for my husband and daughter who were traveling over a long weekend for some school business. It's near a couple of train lines which is handy for anyone who plans to move about the city, and it's also walking distance to museums, shops and tons of great restaurants. My family kept busy and enjoyed the... More

Was this review helpful? Yes
Craig P, Manager at Aloft Chicago City Center, responded to this review

Thanks for the great review! We were happy to host your family for the long weekend. We can't wait to have you back! More

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Additional Information about Aloft Chicago City Center

Address: 515 North Clark St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Chicago City Center 3*
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