We checked in and 10 minutes later front desk started calling. Credit card was maxed out and they called 18 times in 40 minutes!!! No matter I kept telling them I will be over with another card once I dry up, they kept calling. In the morning we notice the spare was stolen from under the car right in the... More

I stayed at 2 Holiday Inn Express hotels while visiting family in Chicago, first one in the 'burbs, then this one. I was underwhelmed by the one in the burbs ... not that clean, key cards didnt work properly, staff not especially friendly. I wasnt looking forward to staying at Midway as most airport hotels are dreadful. But I was... More

July 28, 2011, The shuttle service was Excellent and provided good information regarding shuttle services and CTA public transportation. Firstly, I would like to compliment the front desk clerk Ms. Evelyn Martin on her friendly smile and customer service skills when we arrive. Our flight was early and she was able to accommendate our early arrival to the hotel. Secondly,... More

My husband and I planned a very short stay in Chicago this summer. We booked this Holiday Inn location because according to their website they were close to both the airport and public transit. We found everything to be as claimed. The shuttle from the airport was great and when our flight got in earlier than expected we were very... More

I was pleasantly surprised. My wife and I are rather picky travellers and stay at higher end properties. We needed something close to Midway airport for an early flight. We werent expecting much but this hotel really surprised us. Stay in an executive room on the first floor. Staff at check in and check out were very pleasant. Room was... More

If you have an early flight out of Midway Airport. Stay at the motel but move your car to the Park and Ride it is secure. There are signs that state that the motels parking is at your risk. It would have been cheaper to do the one night stay and park and ride. Then to do the Holiday Inn... More

stayed here for a week and had great exp. nice rooms,nice staff, good location and good pirce as well. try them out a good place if you are in that area. More

The staff was wonderful, but the room had a strange chemical smell to it, almost like it used to be a smoking room but they were trying to cover it up. Other then that it is not all that bad. More

Upon checking in i was surprised to find my room uncleaned once I opened the door. I reported back to the desk and this was immediately addressed by the desk clerk. I was moved to another room on the second floor. The carpet thoughout the hotel had a smell of deferred maintenance and would not be first choice of hotels... More