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Holiday Inn Express Chicago-Midway Airport

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6500 South Cicero Ave, Chicago, IL 60638
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Holiday Inn Express Chicago-Midway Airport
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Holiday Inn Express Chicago-Midway Airport
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116 reviews from our community

Traveler rating
    35
    55
    16
    5
    5
See reviews for
31
17
14
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were traveling with our 17 month old son and needed a hotel on short notice. They were able to provide a pack n play/portable crib at no extra charge and they even went so far as to put us in a suite so the little guy got his own room in the common area (and we got our own... More 

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Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review

Hello, On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to... More 

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

Recently stayed here for one night on March 22nd - March 23rd, and got a one bedroom suite. The hotel was nice and clean and the bed was very comfy! However this is not what made our stay a great experience, It was the front desk staff, who were was so amazingly friendly!! We were greeted at first by Liz,... More 

Was this review helpful? Yes 1
New Orleans, Louisiana
Top Contributor
158 reviews 158 reviews
28 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed March 17, 2015

Generally good experience for the one-night stay - great front desk, decent free breakfast options, clean rooms, nice toiletries, comfortable mattresses. On the negative side, the soft pillows were a bit too thick to lay your head on (I mean they were "soft" but very thick) and the sheets seemed a bit rough. Also, the parking lot was jammed packed... More 

Was this review helpful? Yes 1
Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review

Hi NolaGal_2, Thank you so much for sharing a review of your recent stay. I really appreciate the wonderful comments regarding our front desk staff, breakfast options, and clean rooms. I do apologize that you found the pillows to be a tad bit too soft, we do also offer firm pillows in the room. I understand that you may find... More 

2 reviews
5 of 5 stars Reviewed March 1, 2015

We have stayed at the HIE at Chicago Midway Airport on a number of occasions before flying out the next day. This particular date (2/27/15) we stayed after flying back in to Chicago. The comfort and convenience of this hotel can not be matched if you are in need of a safe place to park your car, inexpensively, and also... More 

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Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review

Hello, Thank you for a wonderful review about your stay at the Holiday Inn Express Chicago Midway. We are delighted to hear of your satisfaction with your stay. Our goal to provide a comfortable night’s sleep and outstanding service was delivered to you. Thank you again and we look forward to your return stay in the near future. N. Patterson... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 20, 2015

I am so upset with our treatment during our stay and in subsequent communication with general manager and assistant general manager that I could spit. My wife checked in with our adult children and grandchildren. I work nearby, so I joined them after work, flying out of Midway in the morning. That was the best part...the leaving. My wife did... More 

Was this review helpful? Yes 1
Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review

Hi Rick R, I would like I would like to sincerely apologize again for the inconvenience that you experienced here at the Holiday Inn Express Midway. We pride ourselves on perfection as well as 100% guest satisfaction, and what you experienced was completely unacceptable. I know from personal experience how frustrating it is to check into a room only to... More 

Toronto
Top Contributor
133 reviews 133 reviews
133 hotel reviews
400 helpful votes 400 helpful votes
3 of 5 stars Reviewed February 6, 2015

Stayed for a night while in the area on business. I had stayed previously, and was happy with the experience, and while I still was, a few things were not so great. Firstly, the gentlemen who checked me in (didn't catch his name) was great! The hotel remains clean and well maintained. It is an a complex with several hotels... More 

Was this review helpful? Yes 2
Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review

Hi ToSquareBob1, Thank you for taking the time to fill out a review of your recent stay with us. Guest feedback is very important to us and we greatly appreciate your comments. I am looking into all of the items that you mentioned and hope to find solutions to prevent reoccurences. We love having you here and certainly hope we... More 

Indianapolis, Indiana
Senior Contributor
24 reviews 24 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 31, 2015 via mobile

As usual, O'Hare cancelled the last leg of our return from Spain. To say that we were treated worse than cattle by American isn't the half of it. In a state of exhaustion and irritation we finally arrived at the hotel for the night. How nice to be treated so well there, and to find our room so quiet, comfortable... More 

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Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review

Hello, Thank you so much for sharing a review of your recent stay. I am so happy that you were met with friendly service upon visiting our hotel. I hope that you wil continue to use IHG as your go-to brand for your travel needs. I am sure that you can always expect the same service. Thanks again and I... More 

USA
Top Contributor
110 reviews 110 reviews
31 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed January 23, 2015

We stayed here on the night before and the night after. Good solid HIE. Clean, quiet, easy access. Really just about 5 minutes from Midway on their shuttle. Recommend. Breakfast average HI but adequate for most.

Was this review helpful? Yes
Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review

Hello, Thank you so much for sharing a review of your stay on Trip Advisor. I am glad that you enjoyed your stay and was able to utilize our park, stay, and go packages. We hope that you will continue to use our facility for all of your lodging needs in Chicago. Thanks again! N. Patterson General Manager More 

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 14, 2015

I stumbled across an amazing deal when looking for extended parking at Midway Airport. We had a 6:00am flight and we live about 45 minutes away from the airport. Long term parking at the airport is about $15 per day. We stayed at this Holiday Inn Express the night before the flight and they allow parking for up to 14... More 

Was this review helpful? Yes 1
Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review

Hi Ericb67, Thank you so much for staying at the Holiday Inn Express Chicago Midway and sharing a review of your stay! I am glad that you were able to utilize the Park, Sleep, & Fly promotion. We know you have many options at Midway, and we are grateful that you have chosen us for your visit!! We look forward... More 

Top Contributor
89 reviews 89 reviews
10 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 6, 2015

We've stayed here a few times with small kids and I really enjoy the property. The location is great; in a fenced off complex next to Midway, shuttle to airport and Orange Line. Close to I55, 15 min to downtown. Complimentary breakfast in the lobby was a huge plus for our family. A nearby hotel in the complex had a... More 

Was this review helpful? Yes
Nicole P, General Manager at Holiday Inn Express Chicago-Midway Airport, responded to this review

Hello, Thank you so much for sharing a review of your stay! We really appreciate your kind comments regarding our faciltity and staff. I am so happy that your daughter was able to enjoy the snowfall for her birthday. We look forward to your next visit! Thanks again! N. Patterson General Manager More 

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