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All 171 Chicago hotels

Kinzie Hotel

3.5 of 5 Hotel   |   20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago) (Near North Side)
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Ranked #17 of 171 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
harris M Winnipeg, Canada
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1,524 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Kinzie Hotel
See the most recent reviews
Winnipeg, Canada
Top Contributor
74 reviews 74 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the kinzie with my family for 5 nights and had a great experience! The service was amazing to begin with, everyone was so friendly and helpful. The room was clean and comfortable we all had good sleeps and it had a breath-taking view of chicago. There was cocktail and appetizer reception everyday at five. It had things... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the rave review! We’re delighted to hear you and your family enjoyed your recent stay with us at the new Kinzie Hotel. I’m pleased you found our newly renovated rooms and décor to your liking. I’m happy you enjoyed our downtown location in the vibrant River North district and were able to take advantage of all the... More

California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was originally booked into another accommodation for my 3 night stay in Chicago but after the first night I found myself in need of a better hotel. The Kinzie presented an affordable option with out an advanced reservation. What a WIN! From the moment I arrived I was incredibly impressed with the personalized service by everyone at the Kinzie.... More

Was this review helpful? Yes 1
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your thoughtful review. We’re so pleased to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m happy you found our newly renovated rooms and décor to your liking and appreciated all the new touches like our comfortable new Serta Perfect Sleeper Signature beds; comfy new robes; H2O Plus bath amenities; and... More

Huntley, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Every time that I stay at this hotel, I always have a great experience. All the staff members are very good at what they do. They also make sure that the customers get the things they need, when they need them and don't make you wait. I will recommend this hotel to anyone who needs a place to stay.

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for the 5-star review! We’re thrilled to receive such wonderful guest feedback—especially about our team. We take great pride in delivering the highest level of service and it’s a pleasure to hear we came through on that promise. I’ll be sure to pass along your kind comments to our team. We truly appreciate your glowing recommendation. We look... More

Indianapolis, Indiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I travel a lot for my job and I travel to Chicago frequently. I travel with my husband, so I listed this for couples. The Kinzie Hotel is now officially my favorite hotel in Chicago. It's so close to everything that is popular and they will even help hail a cab quickly right out of the door. I've stayed at... More

Was this review helpful? Yes 1
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for the lovely review! We’re so happy you and your husband enjoyed your recent stay with us at the new Kinzie Hotel. I’m pleased you found our newly renovated rooms and décor to your liking—including our comfortable new Serta Perfect Sleeper Signature king-sized beds and in-room mini refrigerators. I’m especially pleased you appreciated the small touches in the... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 5 weeks ago

My family and friends I had a wonderful stay at the Kinzie Hotel last weekend. It is an excellent location to great restaurants and awesome shopping and wonderful views of the city. The staff and service was outstanding! Katie Russell went above and beyond to make our stay amazing. She answered all of our questions and really provided great customer... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the 5-star review. We’re delighted to receive such wonderful feedback—especially about our team. We take great pride in delivering the highest level of service and it’s a pleasure to hear our team was able to make your stay a memorable one. I’ll be sure to pass along your kind comments to Katie and the rest of our... More

Orlando, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2014

Before I booked this hotel, I called to different hotels to ask some random questions about the property. Why? I want to know how to hotel runs and by talking through the phone I can certainly tell about the service. I called to "The James Hotel", it was a disappointment! The call reception hang up the phone on me before... More

Was this review helpful? Yes 1
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your feedback with the TripAdvisor community. While we’re pleased to hear you enjoyed your recent stay with us at the new Kinzie Hotel, I’m sorry that the experience did not live up to your expectations. We appreciate your feedback and will be sure to share with our team. I am pleased to receive such wonderful feedback... More

1 review
4 of 5 stars Reviewed September 16, 2014

We were in town for Riot Fest and chose the Kinzie. Plenty of Uber and Cabs around. The staff are very kind and helpful. A few issues with the air conditioner, we couldn't get it to turn off. Also the bathroom is great and large compared to most hotels in large cities. The towels on the other hand were pretty... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your comments. We’re happy to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m happy to hear you found our newly renovated rooms to your liking but apologize about the issues you experienced with our HVAC system. We always encourage our guests to contact our Front Desk with any issues so... More

Glasgow, Scotland
Top Contributor
51 reviews 51 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 15, 2014

The Kinzie is in a great central location for getting around the various tourist attractions, shops and restaurants within Chicago. We enjoyed walking for miles to see all the famous sights. We were initially placed in a corner room on 6th floor but it was immediately across from another building with huge air conditioning units on top which my husband... More

Was this review helpful? Yes 1
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for taking the time to share your kind feedback with the TripAdvisor community. We’re pleased to hear you enjoyed your recent stay with us at the new Kinzie Hotel. While I’m sorry to hear your original room was not to your liking, I’m happy our front office team was able to provide with you with a quieter room.... More

Huntley, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 15, 2014

The front desk personnel were so helpful. They were able to tell me what restaurants to go to and gave us easy directions to get there. Bellman and doormen were always right there to help hail a cab or help with carrying any packages. The room was neat and clean. Also their continental breakfast the next day was very good.

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

What a flattering review! We’re thrilled to receive such positive guest feedback—especially about our team. We pride ourselves on consistently delivering the highest level of service and it’s a pleasure to hear how helpful our team was with dining recommendations, directions, and more! I’m happy you found our newly renovated rooms and décor to your liking. I’m pleased you enjoyed... More

Winnipeg, MB
Top Contributor
88 reviews 88 reviews
68 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 15, 2014

Booked this hotel for a weekend in Chicago when there was a huge convention and the usual hotels we stay at were priced out of range. What a lovely surprise! The Kinzie staff were super friendly, check-in was quick even though we were there early. Room was fine - no view - with comfortable bed and couch. Nice idea to... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for the 5-star review! We’re delighted to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m especially pleased to receive such wonderful feedback about our front office team. We take great pride in delivering the highest level of service and it’s a pleasure to hear we came through on that promise. I’m happy... More

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Additional Information about Kinzie Hotel

Address: 20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kinzie Hotel 3.5*
Number of rooms: 215
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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