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All 172 Chicago hotels

Kinzie Hotel

3.5 of 5 Hotel   |   20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago) (Near North Side)
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Ranked #17 of 172 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Rose B Philadelphia
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1,527 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is a newly remodeled and former Almalfi (about 1-2 years ago) that was a surprising delight. Hotel is modern - which is not normally what I'd pick but I decided to give it a try. Rooms are spacious, clean, and the fact that there is a couch to sit on instead of the "single chair" in the room is... More

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Mississauga, Ontario, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

I was a little worried when we got rooms for this hotel during the busy Chicago Marathon weekend.... but boy was I wrong! Location: Ideal! you can walk anywhere from here. Mag mile/ Giordano's / Millenium park etc. there was a lot of night life on the street right behind the hotel! Things to note: ->Make sure you try the... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this newly renovated hotel, in downtown Chicago. Room was decorated beautifully with upscale amenities, such as a Keurig coffee maker. Comfortable beds, and luxurious towels. Would stay there again when an occasion arises.

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the 5-star review! We’re pleased to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m happy you found our newly renovated rooms and décor to your liking. I’m especially pleased to hear you appreciated all our new in-room amenities, like the Keurig coffeemakers; the fluffy, oversized new towels; and our Serta Perfect... More

Boise, Idaho
Senior Contributor
49 reviews 49 reviews
39 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

KINZIE HOTEL It had been a couple of years since we last stayed at the Almalfi. Always comfortable, classic and pet-friendly, we wondered how we would feel staying under the new name of the Kinzie Hotel. It was wonderful. New colors, a little 'snazzier' but the same fabulous customer service and attention to detail. What we loved and still found... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you kindly for the rave review! We’re so happy to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m pleased you found our newly renovated rooms and décor to your liking. As a pet-friendly hotel, we’re delighted you chose to bring your four-legged friend with you and to hear you enjoyed our special pet-friendly... More

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The location of the hotel is excellent, walking distance to Magnificent Mile and Millennium Park. It was also close to the Blues bars: Legends and The House of Blues. The staff were attentive, helpful and professional. The room was clean and the bed was very comfortable and cozy. The hotel room was very quiet and you could not hear people... More

Was this review helpful? Yes 1
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the 5-star review! We’re delighted to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m happy you found our newly renovated rooms and décor to your liking—especially our new Serta Perfect Sleeper Signature beds. I’m further pleased to hear you enjoyed our central location in downtown Chicago and our close proximity to... More

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Made reservation at lower rate straight to hotel. They matched hotels.com. I went to check out and they had charged me their standard rate. Front desk sadi they could do nothing and I would either have to call or come back. Very unethical. Learned my lesson to use a site to reserve a room so it is in writing.

Was this review helpful? Yes 6
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for taking the time to share your feedback with the TripAdvisor community. We’re very sorry to hear about the unfortunate experience you had upon check-out regarding your rate discrepancy. We take great pride in our Best Rate Guarantee which assures our guests that when you book directly with us, you will receive our best available rate. I will... More

Beverly, Massachusetts
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are spacious, large windows, comfortable good size bathroom. Staff very friendly. The best part was the elaborate continental breakfast waiting for you on each floor. First thing in the morning we look for coffee. It's a good thing to see lots of fresh hot coffee and a surprising assortment of fruits, cereals, muffins, pastries, yogurt, juices, breads, and... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for the kind review. We’re so happy to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m pleased you found our newly renovated rooms and décor to your liking. I’m further pleased to hear you enjoyed our complimentary deluxe continental breakfast—conveniently served on each guest floor—and appreciated the wide variety of items to... More

Orlando, Florida
Contributor
15 reviews 15 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was blown away with this property. Awesome location, incredible service and fantastic rooms. Spacious bathrooms and well appointed rooms made the stay perfect. Step out the door and Chicago is at your feet. Walked down Michigan Ave to John Hancock and Water Tower, they to Grant Park, Sears Tower. Just one block from the River. Bowled at Marina City... More

Was this review helpful? Yes 1
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the rave review! We’re overjoyed to receive such positive guest feedback. I’m happy you found our newly renovated rooms your liking and appreciated our Chicago-inspired décor. I’m further pleased to hear you enjoyed our location in the downtown River North district and were able to take advantage of all the great restaurants surrounding us, as well as... More

New York City, New York
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The positive: Really large room, great shower (lately I have run up against so many US hotels with crap water pressure) with a double shower head. Water saving heads, but designed to feel more powerful. I got a connecting room and promptly went downstairs to change ( I HATE them!!). They were very nice and although the room had a... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your thoughtful feedback with the TripAdvisor community. We’re pleased you enjoyed your recent stay with us at the new Kinzie Hotel. While I’m pleased to know you enjoyed our newly renovated rooms, I apologize if the view was not to your liking. We do have a number of front-facing rooms with city views that are available... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Returned from yet another business trip to Chicago staying at the Kinzie (formerly Amalfi) Hotel. As always, the reception was warm and familiar, welcoming me BACK to the hotel by name, and making me feel at ease as a single female traveller. Meg and Julien are almost like family now! Always going above and beyond with anything I need -... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

What a wonderful review! We’re thrilled to receive such positive guest feedback—especially from a loyal guest like yourself. I’m especially pleased to hear such wonderful comments about our front office team, Meg and Julian in particular. We take great pride in delivering the highest level of service and it’s such a pleasure to hear we came through on that promise.... More

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Additional Information about Kinzie Hotel

Address: 20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kinzie Hotel 3.5*
Number of rooms: 215
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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