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All 174 Chicago hotels

Kinzie Hotel

3.5 of 5 Hotel   |   20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago) (Near North Side)
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Ranked #16 of 174 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
MEAS512 Cleveland, Ohio
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1,574 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

All great at this hotel: location, near the mag mile; incredibly helpful staff, front desk, bellmen, doorman, housekeeping; comfy bed, complementary breakfast and a happy hour; modern, cool decor; in summary, outstanding value! Higher end hotels have nothing on this place. Save you hard earned cash, and stay at the Kinzie. Highly recommend.

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for the 5-star review! We’re so happy to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m especially pleased to receive such kind feedback about our team. We take great pride in delivering the highest level of service and it’s a pleasure to hear our entire hotel team delivered on that promise. I’m... More 

Saint Charles, Illinois
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was anxious to stay at the Kinzie Hotel (formerly Hotel Amalfi) as I was a fan of the latter. Except for the color scheme, it was pretty much the same hotel and amenities that I have come to enjoy when visiting Chicago. The manager's reception now uses coins to place drink orders, and only one coin was issued at... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the flattering review! We’re so pleased to hear you enjoyed your recent stay with us at the new Kinzie Hotel. We’re happy you found our newly renovated rooms and décor to your liking. I’m pleased you enjoyed all our complimentary amenities like our evening cocktail reception and deluxe continental breakfast. We truly appreciate such kind feedback coming... More 

Columbus, Indiana
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Based on Trip Advisor reviews we knew that the Kinzie Hotel would have great customer service and that the accommodations would be comfortable and aesthetically pleasing. Kinzie Hotel has excellent customer service, modern and comfortable rooms that have large ceiling to floor windows. Located close to great shopping and great restaurants. Julian at the front desk is a gem and... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you kindly for the 5-star review! We’re delighted to hear you had such an enjoyable stay with us at the new Kinzie Hotel. I’m so pleased to receive such wonderful feedback about our team—Julian in particular. As you mentioned, we take great pride in delivering the highest level of customer service and it’s always a pleasure to hear we... More 

Woodridge
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 2 nights here on a girls weekend. We walked everywhere, the location was so amazing, close to everything. Usually I have trouble sleeping the first night in a hotel, but the beds were very comfortable and I slept great both nights. I loved the extra touches, like cookies in the lobby, drinks on the 6th floor, and pastries and... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for the rave review! We’re thrilled to hear you enjoyed your girls’ weekend getaway with us at the new Kinzie Hotel. I’m happy you found our newly renovated rooms and décor to your liking—especially our comfy new Serta Perfect Sleeper Signature beds. I’m pleased you enjoyed our central location in downtown Chicago and were able to walk to... More 

Overland Park, Kansas
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

A beautiful hotel in downtown Chicago - modern, clean with WIFI and unique breakfast and cocktail offerings on your floor or the 6th floor meeting room. Had a very high rate for the one night I stayed due to timing of the season - and so admit to having a bit higher expectations. Check in and check out staff were... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your thoughtful comments. We’re pleased to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m happy you found our newly renovated rooms and décor to your liking. However, I apologize that you didn’t receive your e-receipt in a timely fashion. I appreciate your comments and I will use your feedback to... More 

Kuwait City, Kuwait
Contributor
16 reviews 16 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

A renovated hotel from an old Amalfi hotel. It is really modern and the staff are extremely friendly. Room service was great, so was the internet and level of cleanliness, quiet, and privacy was appreciated. They have non smoking rooms, so there is always someone smoking outside. It is close to the magnificent mile and affordable restaurants and cafes all... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your kind feedback. We’re pleased to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m happy you found our newly renovated rooms and décor to your liking. As you mentioned, we’re proud to be a non-smoking hotel and ask our guests to step outside if they choose to smoke. The City... More 

Lafayette, Indiana
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one night this week. We got into town at 11:00am and went straight to the hotel. They immediately checked us in and got us a room. We didnt have to pay extra for checking in early either. Both the woman and man who were working the front desk were awesome. They were so funny and personable. They... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the 5-star review! We’re thrilled to receive such positive guest feedback—especially about our team! We pride ourselves on delivering the highest level of customer service and I’m so pleased to hear how friendly and helpful our team was with bakery recommendations and more. I’m happy you found our newly renovated rooms and décor to your liking—especially our... More 

Saint Louis, Missouri
Top Contributor
65 reviews 65 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel a few times for business. The rooms are great, clean, contemporary and modern. Rates are good too, however, there is no restaurant or breakfast available at the times I stayed there as the Amalfi Hotel. This may have changed in the past 2 years though.

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your thoughtful review. We’re happy to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m pleased you found our newly renovated rooms and décor to your liking. As you mentioned, our on-site restaurant is currently closed for renovations but we’re excited to let you know it will reopen in 2015 as... More 

Lubbock, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

A little trendy for me. Nice room close to many restaurants. Hotel security was very good. A safe place to send family. Cabs are readily available. I would suggest that you have the Uber app when traveling in Chicago.

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your thoughtful feedback with the TripAdvisor community. We’re pleased to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m happy you found our newly renovated rooms to your liking. I’m also pleased you enjoyed our central location in the downtown River North district and were able to take advantage of all... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

very nice hotel. The rooms were spacious. The beds were comfortable. The continental breakfast was awesome. We were able to check in early and then check our bags with them (after we had checked out) the next day while we shopped. The staff was very helpful and nice. They even called for a larger taxi since us girls had three... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the 5-star review! We’re delighted to hear you enjoyed your girls’ getaway with us at the new Kinzie Hotel. I’m happy you found our newly renovated rooms and décor to your liking—especially our comfy new Serta Perfect Sleeper Signature beds. I’m especially pleased to receive such kind comments about our front office team and delighted to hear... More 

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Additional Information about Kinzie Hotel

Address: 20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kinzie Hotel 3.5*
Number of rooms: 215
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago
Hotel Style:
#11 Romantic Hotel in Chicago
#16 Family Hotel in Chicago
#23 Business Hotel in Chicago

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