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Kinzie Hotel

#15 of 177 Hotels in Chicago
Certificate of Excellence
Hotel website
20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
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Best prices for: 1 room 1 guest
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Kinzie Hotel
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1,717 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hillsborough, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Though it cost more than we usually spend ($200/night), our stay in Chicago was certainly enhanced by staying there. The location was excellent for walking the city, catching the "L" or subway, finding great food or just people watching. The staff were all friendly & helpful. The room was beautiful-corner room with lots of glass & a decent view-& had... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Great location, super staff, and updated rooms. Very accommodating. One issue we had was the TV didn't work very well, but it was not a huge deal since we didn't spend much time in the room anyway. We'll definitely be back.

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for taking the time to share your helpful feedback. We’re pleased to hear you enjoyed your recent stay with us at Kinzie Hotel. I’m happy you found our rooms to your liking but apologize for the issues you experienced with the television. We will be following up with you for more information so we may rectify this immediately,... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Kinzie in August of 2014 and couldn't have been happier. The staff was so helpful and accommodating. Also got free drink tickets for happy hour. Don't see that much anymore! Hit has a modern and hip vibe but still family friendly. Can walk everywhere and 5 min from the riverwalk. Great restaurants within walking distance. Our... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the lovely review! We’re so happy to hear you enjoyed your summer stay with us at Kinzie Hotel. I’m pleased you found our rooms and modern décor to your liking. I’m further pleased to hear you enjoyed our complimentary evening reception. I’m happy you found our central location in downtown Chicago to your liking and were able... More 

Rolla, Missouri
1 review
5 of 5 stars Reviewed 3 days ago NEW

I and my wife used the hotel as a base for three days in Chicago. Location is good for North River restaurants, Mag Mile and Old Town shopping, and tourism (Art Institute ~1 mile, Field Museum/Shedd about 2 miles). The Kinzie fits nicely into the Boutique label, feels small enough to be friendly and quaint. Style is modern (pale, sleek,... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your kind review with the TripAdvisor community. We’re delighted to hear you and your wife had an enjoyable stay with us at Kinzie Hotel. I’m happy you found our rooms and modern décor to your liking. I’m especially pleased to hear you appreciated all the in-room amenities like our luxurious robes, fluffy pillows, blackout shades, and... More 

Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

Attending the National Restaurant Show in Chicago May 18th and 19th, a Chicago native recommended this hotel to my wife and I. We normally stay in one of the "big" names along or near Michigan Avenue. We were open for something different...and we were not disappointed ! This small boutique (six floors) hotel gave us everything we could have hoped... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the glowing review! We’re thrilled to hear you had such an enjoyable stay with us at Kinzie Hotel. I’m pleased you found our central location in the downtown River North district to your liking and were able to take advantage of all the great dining and shopping surrounding us. I’m happy you found our rooms and décor... More 

1 review
3 of 5 stars Reviewed 3 days ago NEW

After reading the reviews we took a chance on this hotel. I must say the room is quite nice but the staff made us feel uncomfortable and awkward from the moment we walked in. It was an unwelcoming check in process. They weren't rude but not friendly either. Be aware if you use a debit card there's a $100 fee... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for taking the time to share your feedback. While we’re pleased to hear you found our rooms to your liking, I’m disappointed to learn our front office team did not live up to the high standards of service we strive to deliver. I appreciate your feedback and I will use it to review and retrain our associates in... More 

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Kinzie for Memorial Day weekend and were very pleasantly surprised at how nice the hotel was. Our room was lovely and the shower had a double head (which gave it that wonderful spa feel). However, our room (440) looked out over a small parking lot and a nearby club. All night we heard the bass from... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for taking the time to share your review. We’re pleased to hear you found our rooms and décor to your liking—especially our dual showerheads and comfortable Serta Perfect Sleeper Signature beds. I apologize for the noise disturbances you experienced. Our location in the vibrant downtown River North district puts us in the heart of all the action and... More 

Inverness, Florida
1 review
4 of 5 stars Reviewed 4 days ago NEW

it was clean. the continental breakfast was just ok. the cocktail hour was nice. hotel was within walking distance to get to subway or the bus stops. a let down about our view as it had a view that had a roof top with air conditioners and old buildings.

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your feedback with the TripAdvisor community. We’re happy to hear you enjoyed our rooms but apologize if the view was not to your liking. We do try to accommodate all guest requests and regret we were unable to do so during your stay. I’m pleased you enjoyed our complimentary evening reception and appreciate your feedback about... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We chose this hotel through TripAdvisor & were more than happy with our choice. The hotel had a great location for us, a short cab ride from Union Station, a short walk to the Red Line, convenient to many restaurants. The continental breakfast was served on our floor and was a sufficient morning meal for us. In addition, we received... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your thoughtful review. We’re pleased to hear you enjoyed your weekend getaway with us at Kinzie Hotel. I’m happy you found our rooms and décor to your liking and that you appreciated all the in-room features, like our comfortable chaise lounges and luxurious robes. I’m pleased you enjoyed our complimentary amenities like our deluxe continental breakfast... More 

Needham, MA
Top Contributor
64 reviews 64 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just back from a week at the Kinzie. They certainly surpassed our expectations! Ken at the front desk was exceptional. I am an Iprefer member and we were upgraded to the 1 bedroom suite. That made all the difference, since we were there for an extensive business trip. The 2 rooms gave us the room to spread out and work... More 

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

What a flattering review! We’re overjoyed to hear you had such a nice stay with us at Kinzie Hotel. I’m pleased you found one-bedroom king suite to your liking and appreciated all the small touches, like the automatic shades. I’m happy you found our complimentary deluxe continental breakfast to your liking and appreciated the convenience of it being served on... More 

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