We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 171 Chicago hotels

Kinzie Hotel

3.5 of 5 Hotel   |   20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago) (Near North Side)
Click for phone number
Hotel website
Hotel amenities
Offers & Announcements
Book Now & Save!
Kinzie Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Kinzie Hotel to your Saves list
92%
Ranked #17 of 171 Hotels in Chicago
Certificate of Excellence 2014
A recent review
Write a Review

1,523 reviews from our community

Traveler rating
    985
    406
    95
    25
    12
See reviews for
226
569
71
308
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1523)
  • Mar-May only
    (379)
  • Jun-Aug only
    (506)
  • Sep-Nov only
    (356)
  • Dec-Feb only
    (282)
All months
Boise, Idaho
Senior Contributor
47 reviews 47 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

KINZIE HOTEL It had been a couple of years since we last stayed at the Almalfi. Always comfortable, classic and pet-friendly, we wondered how we would feel staying under the new name of the Kinzie Hotel. It was wonderful. New colors, a little 'snazzier' but the same fabulous customer service and attention to detail. What we loved and still found... More

Was this review helpful? Yes
Winnipeg, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

The location of the hotel is excellent, walking distance to Magnificent Mile and Millennium Park. It was also close to the Blues bars: Legends and The House of Blues. The staff were attentive, helpful and professional. The room was clean and the bed was very comfortable and cozy. The hotel room was very quiet and you could not hear people... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the 5-star review! We’re delighted to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m happy you found our newly renovated rooms and décor to your liking—especially our new Serta Perfect Sleeper Signature beds. I’m further pleased to hear you enjoyed our central location in downtown Chicago and our close proximity to... More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Made reservation at lower rate straight to hotel. They matched hotels.com. I went to check out and they had charged me their standard rate. Front desk sadi they could do nothing and I would either have to call or come back. Very unethical. Learned my lesson to use a site to reserve a room so it is in writing.

Was this review helpful? Yes 5
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for taking the time to share your feedback with the TripAdvisor community. We’re very sorry to hear about the unfortunate experience you had upon check-out regarding your rate discrepancy. We take great pride in our Best Rate Guarantee which assures our guests that when you book directly with us, you will receive our best available rate. I will... More

Beverly, Massachusetts
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are spacious, large windows, comfortable good size bathroom. Staff very friendly. The best part was the elaborate continental breakfast waiting for you on each floor. First thing in the morning we look for coffee. It's a good thing to see lots of fresh hot coffee and a surprising assortment of fruits, cereals, muffins, pastries, yogurt, juices, breads, and... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for the kind review. We’re so happy to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m pleased you found our newly renovated rooms and décor to your liking. I’m further pleased to hear you enjoyed our complimentary deluxe continental breakfast—conveniently served on each guest floor—and appreciated the wide variety of items to... More

Orlando, Florida
Contributor
15 reviews 15 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I was blown away with this property. Awesome location, incredible service and fantastic rooms. Spacious bathrooms and well appointed rooms made the stay perfect. Step out the door and Chicago is at your feet. Walked down Michigan Ave to John Hancock and Water Tower, they to Grant Park, Sears Tower. Just one block from the River. Bowled at Marina City... More

Was this review helpful? Yes 1
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Many thanks for the rave review! We’re overjoyed to receive such positive guest feedback. I’m happy you found our newly renovated rooms your liking and appreciated our Chicago-inspired décor. I’m further pleased to hear you enjoyed our location in the downtown River North district and were able to take advantage of all the great restaurants surrounding us, as well as... More

New York City, New York
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The positive: Really large room, great shower (lately I have run up against so many US hotels with crap water pressure) with a double shower head. Water saving heads, but designed to feel more powerful. I got a connecting room and promptly went downstairs to change ( I HATE them!!). They were very nice and although the room had a... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your thoughtful feedback with the TripAdvisor community. We’re pleased you enjoyed your recent stay with us at the new Kinzie Hotel. While I’m pleased to know you enjoyed our newly renovated rooms, I apologize if the view was not to your liking. We do have a number of front-facing rooms with city views that are available... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Returned from yet another business trip to Chicago staying at the Kinzie (formerly Amalfi) Hotel. As always, the reception was warm and familiar, welcoming me BACK to the hotel by name, and making me feel at ease as a single female traveller. Meg and Julien are almost like family now! Always going above and beyond with anything I need -... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

What a wonderful review! We’re thrilled to receive such positive guest feedback—especially from a loyal guest like yourself. I’m especially pleased to hear such wonderful comments about our front office team, Meg and Julian in particular. We take great pride in delivering the highest level of service and it’s such a pleasure to hear we came through on that promise.... More

Bronxville, New York
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location, near the river and tons of restaurants. Rooms are comfortable and well-appointed. The evening Manager's Reception in the Double Cross Lounge is a nice amenity: complimentary drinks and food. The continental breakfast set up outside the elevator on each floor is abundant and something I've never seen. I had a seafood Cobb Salad... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your thoughtful review. We’re happy to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m pleased you found our newly renovated rooms and décor to your liking. I’m happy you were able to indulge in our complimentary evening cocktail reception in our new Double Cross Lounge. I’m further pleased to hear... More

New York City, New York
Top Contributor
94 reviews 94 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very basic hotel, as good as a motel 6. Terrible insulation, room had no light and overlooked a parking garage. Heard the parking attended sing all night, and it wasn't a cheap concert ticket at 400 a night Plus side beds were comfortable Best avoid

Was this review helpful? Yes 2
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for taking the time to share your review on TripAdvisor. I’m very sorry about the unpleasant stay you recently experienced. While rare, we encourage guests to alert of us any noise disturbances so we may rectify the issue immediately. We have followed up with the parking garage management to ensure these noise disturbances are not an issue for... More

Victoria, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I travelled for a first time to Chicago recently. Spent about 7 nights there. The Hotel is immaculate in presentation and cleanliness. The staff are the most courteous I have encountered in many years. They take the time to add a personal touch to everything and are extremely aware of the people that are within the hotel... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for the rave review! We’re delighted to hear you and your wife had a “fantastic” stay with us at the new Kinzie Hotel. I’m especially pleased to receive such wonderful comments about our front office team. We take great pride in delivering the highest level of service and it’s a pleasure to hear we came through on that... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Kinzie Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kinzie Hotel

Address: 20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kinzie Hotel 3.5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Booking.com, Hotels.com, Priceline, getaroom.com, BookIt.com, Amex, Odigeo, TripOnline SA, Tingo and Jetsetter so you can book your Kinzie Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

270 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (228)
Viewed
View from room (19)
Viewed
Room/suite (69)
Viewed
Bathroom (24)
Viewed
Hotel & grounds (22)
Viewed
Dining (7)
Viewed
Pool/beach area (2)
Viewed
1:53
Videos (1)
Viewed
Other (84)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (4)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Other (29)
Hotels you might also like...
Check In Check Out
Price Your Stay