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All 169 Chicago hotels

Kinzie Hotel

3.5 of 5 Hotel   |   20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago) (Near North Side)
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Kinzie Hotel
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Ranked #17 of 169 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
LennyCG Victoria, Canada
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1,513 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victoria, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I travelled for a first time to Chicago recently. Spent about 7 nights there. The Hotel is immaculate in presentation and cleanliness. The staff are the most courteous I have encountered in many years. They take the time to add a personal touch to everything and are extremely aware of the people that are within the hotel... More

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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for a night on Friday, September 27. Nice, clean room, nothing spectacular. Asked for a charger when I checked in after I was assured "our policy is what you ask we'll get" and was told we don't have any and there's a CVS down the street. Tried to order room service, order menu says press the room service... More

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Los Angeles, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel was a clean, comfortable place to stay. There were a lot of nice details like the size of the towels, spa water in the lobby, and even the quality of the toilet paper. The Continental breakfast on every floor was casual and convenient. The staff absolutely could not have been more friendly. They steered us to a great... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Awesome experience! Cleanliness and staff was exceptional! Would recommend this hotel to anyone! Everyone from check-in to check-out was wonderful! I couldn't say anything bad about this hotel!😃😃😃😃😃😃😃😃😃😃😃😃😃😃

Was this review helpful? Yes 1
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

What a flattering review! We’re thrilled to receive such positive guest feedback—especially about our team. We take great pride in delivering the highest level of service and it’s such a pleasure to hear we came through on that promise. I’m happy you found our newly renovated rooms and décor to your liking as well. Your 5-star recommendation is truly appreciated.... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I cannot write one bad thing about this place even though I ended up having a billing issue. From the very beginning when a very nice girl named Katie helped book my reservation. She was polite and friendly and she truly sounded like she cared about my trip and my stay at the Kinzie. Most people just phone it in... More

Was this review helpful? Yes 1
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your kind review with the TripAdvisor community. We’re pleased to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m especially delighted to receive such wonderful feedback about our hotel team. We pride ourselves on delivering the highest level of service and it’s a pleasure to hear we delivered on that promise.... More

USA
Top Contributor
60 reviews 60 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Kinzie in August and thoroughly enjoyed our stay. Check in was easy, the room was very comfortable and everyone from the front desk to the doormen were helpful. One even gave me a promo code for a free Uber ride! My one complaint would be the "view" from our room was of other roofs and a/c... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for sharing your thoughtful feedback. We’re overjoyed to hear how much you enjoyed your recent stay with us at the new Kinzie Hotel. I’m especially pleased to receive such wonderful feedback about our team. We take great pride in delivering the highest level of service and I’m so happy to hear our team came through on that promise.... More

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Came to Chicago for a quick meeting and my organization used the Kinzie. What a beautiful hotel! Newly remodeled! Beautifully appointed. The map wallpaper was really different. Modern decor and all of it brand new (I think the room had only been reopened for a couple weeks at the time of my visit). Excellent location! Great staff!

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for the glowing review! We’re so happy to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m pleased to hear you found our newly renovated rooms and décor to your liking—including the vintage 1857 street map mural in all our guest rooms. I’m happy you enjoyed our central location in downtown Chicago as... More

Aspen, Colorado
Top Contributor
101 reviews 101 reviews
74 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

I stumbled upon this on hotwire for a short business trip and had a great experience. The location/rate ratio was great and my room was amazingly clean and well appointed. The woman who checked me in was very friendly and I found the door folks to be great with transportation. Didn't spend too much time at the hotel but everything... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you for the lovely feedback. We’re delighted to hear you had an “awesome stay” with us at the new Kinzie Hotel. I’m pleased you found our newly renovated rooms and décor to your liking. I’m especially pleased to receive such great feedback about our front office team. We pride ourselves on consistently delivering the highest level of service and... More

Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable and quiet hotel, but still in the midst of everything so easy to get around. Evening cocktails (free) were great and a nice touch especially as I was travelling alone. All the staff were very friendly and helpful. Free WIFI was reliable. Would definately return.

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

What a thoughtful review! We’re so pleased to hear you enjoyed your recent stay with us at the new Kinzie Hotel. I’m happy you found our newly renovated rooms to your liking. I’m also pleased you enjoyed our central downtown location and found it convenient to your travel needs. I’m further delighted to hear you enjoyed our complimentary amenities like... More

Coldwater, Michigan
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the valet, to the check-in desk, to cleaning service, everyone that works there is top notch! We came in with a large group for a "couples bachelor/bachelorette" party. Jerry helped us with our bags and even took our cooler and filled it up with ice. We had a little bar set up for everyone in attendance, and he even... More

Was this review helpful? Yes
KinzieHotel, Front Office Manager at Kinzie Hotel, responded to this review

Thank you so much for the 5-star review! We’re thrilled to receive such wonderful guest feedback—especially about our team! We take great pride in delivering the highest level of service so it’s a pleasure to hear our team delivered on that promise. I’ll be sure to pass along your kind comments to Jerry and Julian in particular. I’m happy you... More

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Additional Information about Kinzie Hotel

Address: 20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kinzie Hotel 3.5*
Number of rooms: 215
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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