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Hard Rock Hotel Chicago

4.0 of 5 230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
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Hard Rock Hotel Chicago
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1,655 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hard Rock Hotel Chicago
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Toronto, Canada
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 13, 2011

We got a great deal on hotwire for the Hard Rock, otherwise would probably not have stayed there. Friendly staff, nice sized clean rooms, comfortable beds and very quiet at night. Location is good but not great.

Was this review helpful? Yes 1
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for sharing your experience with us... Keep checking out third party booking sites (such as hotwire) for any promotional deals we may have and we hope to see you again soon! More

Annapolis, Maryland
Top Contributor
456 reviews 456 reviews
109 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed July 12, 2011

Our stay was great from start to finish...just too short. We arrived in the hotel lobby at 9 am and they accommodated us with an early check-in. We were on the 5th floor (Beatles floor). Bed was comfy, linens and toiletries fine. The Keurig coffee maker is a nice touch. I would have liked to have a few paper "to... More

Was this review helpful? Yes 1
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review

It sounds like you had a great stay here and we are gladd that the staff was able to accommodate you with any questions and requests that you had. We hope to see you again soon! More

Silver Spring, MD
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 10, 2011

The staff was very friendly. Really cool atmosphere. We casually asked for free wi-fi and we got it with no problem. I had a request for adjoining rooms and they accommodated it. The rooms were clean and stylish. We had a Moby picture in the bedroom and John & Yoko in the bathroom. I also liked the Keurig coffee machine... More

Was this review helpful? Yes 1
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review

We are happy that you appreciated the minor details in the guest rooms and that you enjoyed the atmosphere of the hotel... Regarding any inconveniences you encountered, we will be addressing those issues with the appropriate departments. More

Whiting, IN
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2011

This was by far a wonderful stay. The view of the Chicago River was amazing, and the hotel was clean, chic, and best of all, EVERYONE, and I mean everyone, on staff was extremely friendly, and welcoming. The bar, Angels & Kings, was great; the bartender was funny and really knew his stuff! I highly recommend this hotel!

Was this review helpful? Yes 1
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review

We are thrilled that we could provide you with a welcoming staff and a chic hotel! We hope to see you again very soon! More

Toronto
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 6, 2011

The hotel is housed in an older building which was quite nice & the location was excellent. However, the rooms were just ok & if it wasn't for the awesome discount we got on the room, probly wouldn't book here again. The bathroom had some issues with the toilet & the walls are also a bit thin. One plus was... More

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for sharing your experience with us... We will do our best to address the issues that you have brought up. More

Lansing, MI
Top Contributor
52 reviews 52 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 4, 2011

Picked up a good deal online for this property and was happy with the result. As with pretty much all downtown Chicago hotels, parking was outrageous (over $50 per night), but the location was very good and the hotel was nice. In-hotel dining options are limited, but with Morton's steakhouse next door and Giordanos across the road, there's something for... More

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review

We are so glad that you were able to explore our city while enjoying the hotel! It sounds like you had a great time here and we hope to see you again during your next visit! More

Davison, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2011

We were definately tourists coming into Chicago. We wanted to see it all, and did. The hard rock is close to millenium park, a longer walk to navy pier and the museum district, but not a bad cab fare if you want to be a little lazy. Also right at the end of the magnificent mile. The service was great.... More

Was this review helpful? Yes 1
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review

It sounds like you came to Chicago at a great time! We are so glad we could make your stay special with the champagne enhancements and we hope you decide to stay with us again during your next visit! More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 1, 2011

3 night stay in a 'Deluxe room' ended up being on the 7th floor overlooking the roof of the adjacent building and it's noisy industrial airconditioner. I enquired at reception about shifting rooms and was brushed off and told that is 'Deluxe'. I ended up buying earplugs! Rooms are minimal and simply furnished. Fitess room is very basic and business... More

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for sharing your thoughts and experience with us... We are glad that you enjoyed the location of the hotel... We hope you are able to stay with us again once the hotel is completely renovated! More

Syracuse NY
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 29, 2011

My husband and I came to Chicago last weekend to attend my nieces wedding. Out of town guests were blocked in Rooms at the Whitehall. I found a deal with Travelzoo and took advantage of a great weekend promotionla rate at the Hard Rock and I am glad I did. We were welcomed by a nice young man, I believe... More

Was this review helpful? Yes 2
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review

We are thrilled that you appreciated and enjoyed the staff here! It sounds like you and your guests had a great time here... Keep checking out our website for some promotional rates we may have, and we hope to see you again very soon! More

Grand Rapids
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 27, 2011

The staff was great! We were celebrating our 10 year anniversary. The hotel sent up champagne and chocolate covered strawberries and free drinks to the bar. We had room service for breakfast every morning, though it was expensive, it was worth it! Room was clean and excellent service! No pool. The restaurant was very good but expensive, portions were small... More

Was this review helpful? Yes 1
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review

We are so glad you were able to celebrate such a special occasion with us! Also, we are happy we could enhance your stay with the champagne and strawberryies... Thank you for sharing your thoughts with us! More

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Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

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