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All 169 Chicago hotels

Hard Rock Hotel Chicago

4.0 of 5 Hotel   |   230 North Michigan Avenue, Chicago, IL 60601
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Ranked #77 of 169 hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
Jonathan R
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1,554 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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English first
2 reviews
4 of 5 stars Reviewed yesterday NEW

Hard Rock hotel was a very cool place to stay. Had the historic Chicago architecture and vibe. Got a free upgrade to our room and staff was really friendly. Overall a good place to stay but the rooms could use a refresh.

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Louisville, Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Pros: Hotel has a fun, thoughtful music enthusiasts theme maintained throughout the building making it a fun boutique hotel (even the hallway carpeting); all the staff was very helpful and friendly; nice late noon checkout; clean throughout; bar and restaurant look nice (but we did not patron for no reason in particular); great high views available; perfectly situated on michigan... More

Was this review helpful? Yes 1
Chicago
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Hard Rock is in a great location we were able to walk in every direction and find something to do, places to go for drinks and many dining opportunities. Would definately recommend and visit again

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 2
Columbia, Missouri
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We will definitely stay here next time we are in Chicago. It is in a perfect location right on Michigan Avenue. Only a few blocks south of the shopping and a couple blocks north of millennium park. We valet parked our car and never took it out until we were checking out of the hotel. (If you are doing the... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for the great review! We're so happy to see that you enjoyed a true Hard Rock stay. We strive to blow away each and every guest with a fun and memorable stay. For future stays, a great way to get a discount price on parking is by booking our Park & Stay package through our website.... More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

I didn't not intend on staying at the Hard Rock in Chicago. I turned out to be a very positive experience. The hotel is in a beautiful, classic Deco building which made it unique among the more contemporary hotel structures. The pricing was very reasonable, my room was upgraded for a nominal charge. Clean, comfortable suite with great views. Location... More

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, We were really excited to receive the positive feedback about your recent stay here at Hard Rock Hotel Chicago. These comments confirm that we've accomplished our goal - to create authentic experiences that truly rock for every one of our guests. This is our passion and we're glad it’s working. The Fender guitars that you had the opportunity... More

Chicago
1 review
4 of 5 stars Reviewed 1 week ago

Right on Michigan Avenue. Easy access to everything downtown. Clean hotel. Multiple elevators so never a wait to get up to the room. The Hard Rock has multiple room options and offers an upgrade via email a few days prior to your stay. Our room was on the sixth floor with little view. Next time, I will upgrade to the... More

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Cheers, Erica O’Neil VIBE Manager *All Is One* More

Chicago
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I booked as a treat for my 14 year old son. The room was tired with chipped paint, broken tiles in the bathroom and broken furniture. Really not somewhere that you should stay given all of the options in Chicago.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

Loved everything about my stay - The look of the hotel, the comfy bed, and the overall ambiance. Front Desk & Concierge were fantastic, and the Rock Shop staff was awesome as well. Can't wait to return!

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for the glowing review! I have shared your compliments with our team and we appreciate you sharing your compliments with everyone that visits TripAdvisor. We look forward to welcoming you back soon. Cheers, Erica O'Neil VIBE Manager *All Is One* More

East Lansing
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

GREAT location! We stayed in the corner Premium room, for dollars more per night than a regular deluxe room we had a super large room with 2 windows in bedroom area and loved the window in the bathroom/shower... could actually open it so the steam would go out and you could see the mirrors when you got out to get... More

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, WOWZA thank you for the rockstar review! We're so happy to hear that you enjoyed all the delightful offerings of our hotel and that you'd highly recommend us for other guests. We hope to welcome you back soon! Cheers, Erica O'Neil VIBE Manager *All Is One* More

Chicago
1 review
2 of 5 stars Reviewed 1 week ago

We had the 2 bedroom 2 1/2 bath Angels and Kings Suite. It was terribly run down. Obviously not remodeled in many many years with some of the furniture broken, chipped and an overall grimy feel. Hey HardRock a little TLC is needed here desperately!!!

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay. We're so sorry to see that our space was not up to its usually high standards. I have shared this review with our Engineering team so that they can address the room quality issues and ensure that no guests feel the same way about their stay in... More

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Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#20 Spa Hotel in Chicago #35 Luxury Hotel in Chicago #55 Business Hotel in Chicago #66 Romantic Hotel in Chicago #78 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
Number of rooms
381

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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