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Hard Rock Hotel Chicago

230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
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Hard Rock Hotel Chicago
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1,821 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moline, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

Excellent location right on Michigan Ave, Valet parking and 3 parking garages within a block of the hotel. Very clean, excellent rock memorabilia everywhere, cool ping pong table in the lobby, price is reasonable for the area. You are right on Michigan Ave, so you will hear the wailing sirens of the CFD when they run their ambulance and fire... More 

Review collected in partnership with Hard Rock Hotels & Casinos

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2 reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Valet parking was perfect, the bed was comfortable, the hotel modern and delightful. Ideal for walking to see the river turn green on St. Patrick's Day then a walk through downtown for a bar crawl. Ideally located. We would definitely stay again!

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MN
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for a girl's weekend. We got to the hotel early and were surprised that our room was ready. That was the good part! The girl that checked us in basically just said "here's your room number, go around the corner and take the elevators on the right." Although I'm sure it mentions it in the fine print... More 

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New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was a return trip to the Hard Rock Hotel Chicago. Requested a room on an upper floor and got it, just to make sure I'd miss any of the traffic noise or the very loud construction in the bar area. Staff was friendly and accommodating, room was comfortable and well lit. Perfect location.

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topeka
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was a little surprised by the small lobby but was greatly surprised by the lovely room with a view of Michigan Avenue. Room was quiet and just so happened to land on the 6th floor - Bob Dylan and idol of mine since a kid. You cannot ask for a better location and the staff were very attentive and... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Amazing! Thanks for the review. Great call, Dylan is an absolute legend - and that is a great floor... #6. Easy way to remember the floor number? Just think of the Dylan tune "Like A Buick 6". Works for us! Thanks again, hope to see you again soon! Hard Rock Hotel Chicago More 

Green Bay, Wisconsin
Contributor
16 reviews 16 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

1. Lobby is small--4 chairs, no lounge or fun bar atmosphere in lobby. Basic. 2. Reservation for 4 rooms booked thru Trip Advisor/GetaRoom.com could not be located by the front desk. Really? 4 rooms! 3. Price of room was good value. 4. Rooms reminded me of Aloft--basic. 5. Location is spectacular--close to it all. 6. No one at front desk... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks so much for your review, we really appreciate honest feedback like this. You're right, we do have a somewhat intimate lobby, but we also have a great bar and restaurant with Chuck's, as well as the soon to open Mr. Brown's Lounge. I'm sorry to hear about the reservation confusion at our front desk, sounds like our team was... More 

Kingsford, Michigan, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a grand old building with a lot of Chicago history. Hard Rock has made it a fun place to stay - your own guitar to play - really???? Restaurant and bar attached are very upscale. Location is ideal. Starbucks right across the street. Will definitely stay here again!

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you so much for saying! We're so fortunate, and proud to have a historic landmark building to call home. And yes, really!! Our Picks program offers twenty different Fenders to choose from and play in room while you're staying with us. So cool! By our count, we're going to need to see you at least 19 more times so... More 

San Francisco, California
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights while on business. I was thoroughly impressed with the quality of the room and the overall amenities. Hotel: Room quality was great Service from staff was great Restaurant was great for breakfast (a bit slow on service, but not a big deal to me) Bar had great service Gym was good and open 24... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you so much for the amazing review! Love the shout outs to the staff, and really appreciate the sentiment. Absolutely right, gym is 24 hours, and Morton's, among so many great restaurants, are easily walkable from our front door... Plus we have Chuck's right here in the hotel, which is so, so good! Thanks again, hope to see you... More 

Germantown
Top Contributor
258 reviews 258 reviews
120 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ideally located near the shopping and downtown area and next door to Mortons Staff were great and were quick and empowered to fix problems that was impressive Room was nice - a little noisy from the street so pice a high floor if possible It's got all the typical things you expect from the hard rock brand with music memorabilia... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

We couldn't agree more about our location, and we consider ourselves very fortunate to be situated near so many amazing Chicago destinations. Thanks so much for the shout out to our staff! We pride ourselves on making sure you have a great Hard Rock experience, and our team here is the reason we can achieve this. Cheers! Hard Rock Hotel... More 

Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Hard Rock Hotel with our five year old daughter in April 2015. You couldn't ask for a better location in Chicago. The hotel staff were all very night and helpful. It was the other stuff that I really didn't care for. The hotel didn't have free wifi which I think is ridiculous in this day and... More 

Was this review helpful? Yes 2
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

We're delighted that you enjoyed your stay, and our prime Loop location while exploring our great city. We are so sorry to hear that the WiFi policy seemed frustrating to you, but happy that you still had a good experience and our staff took great care of you. Please know we have ways to receive WiFi free of charge at... More 

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.

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