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Hard Rock Hotel Chicago

230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
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Hard Rock Hotel Chicago
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1,783 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windsor, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

The Hard Rock in Chicago is an excellent location. Just south of the Chicago river and one block away from the magnificent mile makes this hotel the perfect location. There are many restaurants and shopping within a short walking distance. The hotel itself is clean, comfortable and the staff is friendly. I would recommend booking parking ahead of time as... More 

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you so much for taking the time to review your trip on TripAdvisor.com. We can't agree more, our Michigan Avenue location is fantastic! Located just south of the Chicago river we are short walk to many of the city's best restaurants, shops and theatres! We do charge $60/day for valet parking but looking around online for discounted parking options... More 

Garland, Texas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a perfect place to visit downtown Chicago. It's beside Millenium Park, walking distance to restaurants, subways, and the park. The place is great for a family vacation, room is spacious and super clean.

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for the awesome five star review! Our rock n' roll vibe appeals to guests of all ages and we hope to see you and your family again! Cheers, Carly Moore More 

Fort Wayne, Indiana
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For the second portion of our trip, I decided to stay at the Hard Rock Hotel Chicago for a third time. As you may know, many of the floors of this hotel have a musician theme. The first time, I stayed on the AC/DC floor. The second was the Elvis floor. This time, we ended up on the B.B. King... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This was a pretty good hotel. The bed was amazing, the room and bathroom were very spacious. It had a very clean if somewhat dated feel. The staff was very efficient and professional. They have a business center where I was able to print off show tickets for free which came in super handy. No refrigerator or microwave, but did... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW

I choose the Hard Rock Hotel because I enjoy music and trusted the name and that the hotel could provide multi- generational appeal. We were able to use the hotel as our home base as we explored the city and attended various shows and attractions.

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

We were thrilled to hear that you and your daughter enjoyed your recent stay. Our centrally located property offers the perfect backdrop for a Mother-Daughter weekend in the windy city! We hope to see you both the next time you are in town. Cheers, Carly Moore More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel great service and location. Particularly impressed when we left a substantial amount of cash behind us, this cash was found by staff and posted to us outside the US within 36 hours very impressive in terms of honesty and service!!! Ciaran Ireland

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Kalamazoo, Michigan
1 review
5 of 5 stars Reviewed 1 week ago NEW

Have season tickets to Broadway in Chicago. Desired lodging close to theaters, restaurants, shopping and other Chicago Loop amenities. Hard Rock Hotel Chicago is a perfect fit. Knowledgable, courteous and truly friendly staff enhance this property. Room was spotless and quiet. We have stayed here twice and will in all probability being doing so again.

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for sharing your wonderful feedback with the TripAdvisor community. Our hotel is withing walking distance to the Chicago Theatre district and we agree it is and excellent backdrop for a Broadway night! We hope you enjoyed the show and can't wait to host you again. Cheers, Carly Moore More 

Reigate
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a good hotel for children, as the rooms had plenty of space compared to most city centre hotels. Location was good, only minutes from the lake front and from the loop. Plenty of food options in the neighbourhood, and surprisingly quiet.

Was this review helpful? Yes 1
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

It hasn't felt too much like spring lately in Chicago, but it warms our hearts to hear that you and your family enjoyed your recent stay! We hope to see you again. Cheers, Carly Moore More 

Elkhart, Indiana, United States
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I liked the hotel because of its close proximity to the areas that I needed and wanted to go to while in Chicago. The staff were really good and made the accomodations seem better than they were. It does seem to be in need of some updates, but it is still a good hotel. My kids loved the rock and... More 

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Flint, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

This was my first time staying at a Hard Rock Hotel and it was an awesome experience. Friendly staff, clean rooms, and a great location for tourists. The concierge were great at filling us in with all of the local places to go and things to do. Parking was confusing if you didn't use the valet service but, it was... More 

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for the great review. Our greatest achievement is a return visit from a happy guest and we are looking forward to your next stay with us! Cheers, Carly Moore More 

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