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Hard Rock Hotel Chicago

230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
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Hard Rock Hotel Chicago
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1,810 reviews from our community

Traveler rating
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    258
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    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Germantown
Top Contributor
257 reviews 257 reviews
119 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Ideally located near the shopping and downtown area and next door to Mortons Staff were great and were quick and empowered to fix problems that was impressive Room was nice - a little noisy from the street so pice a high floor if possible It's got all the typical things you expect from the hard rock brand with music memorabilia... More 

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Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed at the Hard Rock Hotel with our five year old daughter in April 2015. You couldn't ask for a better location in Chicago. The hotel staff were all very night and helpful. It was the other stuff that I really didn't care for. The hotel didn't have free wifi which I think is ridiculous in this day and... More 

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Madrid, Spain
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Hotel is correct but breakfast service was terrible (waiting too long) and internet was not free and working bad (constantly stopping). I choose the hotel also for having good ambient but there was nothing in the night at bar, event on the weekned. Centric hotel, good for reaching places by waling but very poor service.

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Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a weird combination of dark, matte minimalism with gilded art deco elevators, but the room was spacious, quiet, well laid out, bed was comfy, electrical outlets accessible, decent clock radio, good closet and mirror - those all earn big brownie points. The bathroom was clean, although the paint towards the bottom of the door was peeling heavily, and the... More 

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Chania Town, Greece
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in the Extreme suite. This suite is spacious. The suite has a pool table and vintage video game machine. I was not thrilled the sofa had unsightly stains, the cosmetic mirror was non-functional, and a the rug near the pool was constantly wet. This is the reason for my three stars.

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New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This week was my first stay at a Hard Rock hotel property. I am a loyal Marriott customer but couldn't get into any of their properties in Chicago this week. I selected the Hard Rock pretty much by chance. I thoroughly enjoyed my stay. The staff was extremely courteous, the rooms clean and the location is right in the heart... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks so much for saying! We appreciate the kind words about your first stay here, and look forward to having you back soon! Drop our VIBE Manager a line next time you come through so we can add a little something extra into our rock star service! Cheers! Hard Rock Hotel Chicago More 

Los Angeles
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hard Rock Hotel in Chicago has a great location on the very South end of the Miracle Mile and about 1 block from Millennium Park. This is right in the heart of downtown Chicago. 2 blocks from the "L", 2 blocks from Intelligence Coffee, 1 block from the Chicago river, 2 blocks from awesome shopping and restaurants....can't really ask for... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks for staying with us... again! Our goal is to rock you each and every time you stay with us, so we really appreciate you saying so! There's plenty more where that came from, so come on back soon! Cheers! Hard Rock Hotel Chicago More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here over a weekend in April and found the location perfect. Staff were great and the standard rooms are very big. Hotel decor is very cool, even the outside is green terra cotta and gold! We went for a walk and bumped into 'the bean' just around the corner. We bought a hop on hop off tour pass... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you so much for the kind words! We consider ourselves very lucky to be in such a prime location in our amazing city. And speaking of our building, did you know it was built in 1929 for Carbide and Carbon, designed by the Burnham Brothers, and, as the story goes, designed to resemble a dark green champagne bottle with... More 

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Hard Rock this past weekend for our wedding anniversary. I have to say the very best thing about this hotel is the location. I really do not think you can do better on location for this price. The outside of the hotel is beautiful and easy to identify when you are walking around. The lobby is... More 

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location with great views of the city. We had no trouble at all from the time we checked in until the time we left. Friendly staff! Concierge was great. Definitely recommend this hotel and we will stay there again next time.

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks so much for saying! We're happy to hear you had a great time with us at The Hard Rock Hotel Chicago. Appreciate you sharing, we look forward to seeing you again soon! Cheers! HRH Chicago More 

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.

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