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All 168 Chicago hotels

Hard Rock Hotel Chicago

4.0 of 5 Hotel   |   230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
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77%
Ranked #77 of 168 hotels in Chicago
A recent review
5 of 5 stars reviewed 3 days ago
Madison R Davenport, Florida
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1,519 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
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English first
Davenport, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were lucky enough to get upgraded to a suite on the 35th floor due to our room not being ready after waiting patiently for over 30 minutes, didn't even complain about the wait as there was so much going on in the lobby (ping pong table in the lobby) Our room had fantastic views of the city and had... More

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Olney, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

We loved our stay here. Walking distance to everything we wanted to do, except Wrigley Field. Ping-Pong in the lobby, do I need to say more. The bed and room decor were wonderful and the room was super quite. We also had a great view from the 22nd floor (the Lenny Kravitz floor ). They also held our bags for... More

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London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The rooms are a good size and the staff were friendly but the room had a bad odour to it which I couldn't get rid of as I couldn't open the windows. The TV was very temperamental and the IPod/IPhone dock didn't work. The internet continuously cut out so it was impossible to do any work. When I had to... More

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Chicago
1 review
5 of 5 stars Reviewed 4 days ago NEW

Easy walk to and from Blue Line that takes you to O'hare Walk out your door and you are on Michigan Avenue in the heart of it all Comfy beds with crisp white linens Aromatherapy Bath Products Excellent Staff

Review collected in partnership with Hard Rock Hotels & Casinos

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Chicago
1 review
2 of 5 stars Reviewed 5 days ago NEW

The lighting in the room and bathroom was horrible. The bathroom floor squeeked and had loose tiles. The water pressure was very low and the hot water didn't stay hot when others in the hotel were obvioulsy using the hot water. The toliet was stopped up. I made a face to face request to the front desk staff at 1pm,... More

Review collected in partnership with Hard Rock Hotels & Casinos

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Chicago
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great location for good food and shopping.... On a business trip but did get a chance to walk around shop. Location is great and staff is very good. We all hear horrible stories but i must say this was a great choice. Thanks, for ROCKING out my stay to Antoine, Ann, Matt and Kevin.....

Review collected in partnership with Hard Rock Hotels & Casinos

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Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago NEW

My brother and I stayed at the Hard Rock for a weekend getaway in Chicago. The hotel was in a great location on Michigan Ave; we were able to walk to everything! It's also in a historic building which was neat. There were a few things that went wrong during our stay... when I first checked in, they put me... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

First and foremost, thank you very much for choosing Hard Rock Hotel Chicago for a weekend getaway with your brother. While we're happy to hear that you enjoyed our Michigan Avenue location and historic home in the Carbide and Carbon building, we only wish we had left you a little more impressed. We sincerely apologize for the unpleasant and unacceptable... More

Minneapolis, Minnesota
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Here now. Getting French work visa for daughter. Rejected first room. Given great room in place of it. Front desk could not have been more helpful, nice, professional regarding my request for another room. So cool. The hotel is very nice. Wonderful design. Super clean. Concierge OUTSTANDING. She booked us for many attractions and seemed to be enjoying the process.... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

WOW! Thank you so much for choosing Hard Rock Hotel Chicago and for sharing this outstanding feedback with us. We are thrilled to hear that our front desk team was able to accommodate your request for an alternate room and we're particularly pleased to hear that our in-the-know Concierge Sheila was able to offer you so much assistance during your... More

Scotland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is excellent, our room was clean and comfortable and the staff were amazing. The concierge were great guys, very knowledgable and gave us lots of recommendations and helped with directions during our stay! The bar was also very good with great staff too.

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Wow! Thanks so much for choosing Hard Rock Hotel Chicago for your recent trip to the Windy City. We're thrilled to hear that you enjoyed our Michigan Avenue location, clean and comfortable rooms and friendly staff members. We'll be sure to pass along your comments to our always in-the-know Concierge team - they are the best in the business! Thanks... More

texas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Chicago for business. This location is great in my opinion. LOVE Wildberry Cafe which is right around the corner as well as Millennium Park. Close to train stations that can take you almost anywhere. Stayed at Hyatt last year and preferred the Hard Rock. The rooms are very comfortable. I honestly normally complain about the beds in... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Wow! Thank you so much for sharing this outstanding feedback on your most recent business trip with Hard Rock Hotel Chicago. We're thrilled to hear that you enjoyed our downtown Michigan Avenue location in close proximity to Millennium Park and other local attractions. It sounds like you slept like a rock in our comfortable beds and we can't wait to... More

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Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#20 Spa Hotel in Chicago #36 Luxury Hotel in Chicago #56 Business Hotel in Chicago #66 Romantic Hotel in Chicago #77 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
Number of rooms
381

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