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All 169 Chicago hotels

Hard Rock Hotel Chicago

4.0 of 5 Hotel   |   230 North Michigan Avenue, Chicago, IL 60601
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77%
Ranked #77 of 169 hotels in Chicago
A recent review
5 of 5 stars reviewed yesterday
beth4158 New York
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1,542 people have reviewed this hotel

Traveler rating
    704
    463
    216
    100
    59
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211
516
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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New York
1 review
5 of 5 stars Reviewed yesterday NEW

I've stayed here, booked stays here for others, and recommend it to anyone looking for accommodations in Chicago. The location is great, the staff is friendly, the beds are impeccably clean and comfy, the bathrooms are sleek, and where else are you going to wait for an elevator and gaze upon a coat worn by – and a guitar played... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

this was a great stay and really enjoyed the weekend, i would recommend this hotel for a getaway. only issue i had was the air conditioner didn't get the room as cold as i would like it, but i like my rooms colder than normal when i sleep.. other than that great stay...

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for the glowing review! We're happy to hear that you had an experience that rocked and can't wait to welcome you back to the hotel again soon. Cheers, Erica O'Neil VIBE Manager *All Is One* More

Maple Grove
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband checked into the HRH on 08/12 for two nights of business travel and then I joined him on 08/14 for 3 nights of vacation. I called ahead of time to ensure I would be given a key to the room when I arrived and there were no problems. We stayed in Room 1505 which was had a king... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Wow! Thank you for the rave review! We're so happy to hear that you were about to enjoy our hotel from business to pleasure. Also, next time you're with us we will gladly deliver a mini fridge to your room for storage of your items. We're happy to have you as a new Hard Rock fan! Cheers, Erica... More

Top Contributor
58 reviews 58 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a nice building but the hotel is a bit dated at this point. It was clean and I was able to sleep part of the night after the sirens and street noise from Michigan Ave died down even though on the 8th floor. I checked out at 7 am so I could get out of the hotel. The... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We're very sorry to hear that you did not experience a peaceful and quiet night's rest. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's... More

Indianapolis, Indiana
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was clean and very close to everything. The maids were extremely helpful and friendly in accommodating any requests. The rooms were quiet and well decorated. Great location and a lot to do close by

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for the great review of our hotel! I've shared your compliments of our Housekeeping staff with the team. We are glad that you enjoyed your stay and hope to see you again very soon. Cheers, Erica O'Neil VIBE Manager *All Is One* More

Marietta, Georgia
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel can't be beat if you want to be within walking distance to the Riverwalk, Millenium Park, The American Girl Store, and other downtown Chicago sites. The rooms are a bit dark for my taste with a lot of chrome, white and gray. The bathroom was clean, but the tiles were loose and badly needed replacing.... More

Was this review helpful? Yes 1
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Cheers, Erica O’Neil VIBE Manager *All Is One* More

St. Louis
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

In a few words; the Hard Rock was fun, clean, cool, and in a great location. Possibly the best looking high rise in the city. Everyone from the desk to the cleaning staff were friendly and efficient. Fun because it actually had things to do. You could rent a guitar to play in your room and play ping pong in... More

Was this review helpful? Yes 2
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, We were really excited to receive the positive feedback about your recent stay here at Hard Rock Hotel Chicago. These comments confirm that we've accomplished our goal - to create authentic experiences that truly rock for every one of our guests. This is our passion and we're glad it’s working. We're grateful to have been part of your... More

Chicago
1 review
1 of 5 stars Reviewed 1 week ago

This was a terrible experience for the price. I would not stay here if it were the last hotel left in Chicago. The rooms were not clean - no bath tub - bathrooms very un-user friendly. There were cobwebs hanging down from the ceiling near our table in the bar - yuck!

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I'm very sorry to hear that you did not experience a true Hard Rock stay. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Your feedback has been shared with our Housekeeping Management so that we... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I cannot vouch for the actual price of the hotel because I used a groupon deal making my stay very affordable. From a tourist perspective, the hotel is in a great location everything I wanted to see/visit was within walking distance. I arrived there at 10am and the room was ready to go, which was greatly appreciated. The gym was... More

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for taking the time to share this amazing feedback! We're so happy to see that you were able to enjoy many aspects of our hotel from the room, to the gym, to Chuck's: A Kerry Simon Kitchen. We hope to see you again the next time you're in the Windy City! Cheers, Erica O'Neil VIBE Manager... More

Lake Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Stayed at Hardrock over weekend. Was nice. Beds were comforable. All pillows were feather, but they brought me down pillows when I called. The bath products smelled very good. Great location. Our group enjoyed the ping pong table in lobby. Check in and out was quick.

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We're happy to hear that you had an experience that rocked! Our ping pong table is a hit with a lot of guests. In October, it turns into a "PinkPong" table for breast cancer awareness month. We hope to see you again the next time you're visiting the... More

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Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#20 Spa Hotel in Chicago #36 Luxury Hotel in Chicago #55 Business Hotel in Chicago #67 Romantic Hotel in Chicago #77 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
Number of rooms
381

Questions & Answers

Questions? Get answers from Hard Rock Hotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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