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Hard Rock Hotel Chicago

4.0 of 5 230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
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Hard Rock Hotel Chicago
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1,617 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

We booked this for the location rather than for the Hard Rock experience. The hotel is in a great building but rooms are a bit style over function. I say rooms as our first room overlooked the building work going on at the back, but here it was the air condition outlet noise which caused us to ask to change... More

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Cary, North Carolina
1 review
1 of 5 stars Reviewed 4 days ago NEW

Staying at the Hard Rock this week, the first room we received had a visibly dirty toilet. Called was given the option of changing rooms and we did. However the 2nd room not much better. Bathroom toilet was clean but there was coffee/soda (I hope) splattered on the wall in the bathroom that looked like it would wipe clean if... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for reviewing your stay. I am disappointed to hear you did not receive a clean room upon arrival. Although I wish you had a more positive trip it is comments like this we use to learn and grow from. This feedback has been shared with our housekeeping managers to ensure flawless stays for future guests. Thank you agian.... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great sleek modern hotel with the obvious Hard Rock theme and memorabilia in the lobby and bar. I think it is in the heart of Chicago and it has a great feel. Nice small gym in the basement. The room I stayed is very modern, very nice, I had great experience.

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

5 Stars! We are thrilled to receive your feedback and hope to host you again the next time you visit the Windy City. Cheers, Carly Moore More

Chicago
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel was right where we wanted to be, so that played a big roll in our choosing it. We had stayed at other Hard Rocks and had great experiences so that helped in deciding. The staff was friendly and the room was huge and clean, which helps when traveling with 2 teenage girls. Housekeeping did a tremendous job- again... More

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

We are glad to hear you are a raving fan and would like to thank you for your brand loyalty to Hard Rock. Our prime loop location and rock and roll inspired hotel is a perfect choice for families traveling with teenage girls! We are happy to hear you enjoyed your stay and hope to welcome you back the next... More

Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

I absolutely love this hotel! The rooms and bathrooms are extremely spacious compared to other hotel rooms. The beds are great - they are very comfortable. The staff was very friendly and helpful (we had trouble with our air, and they sent someone to look at it right away). This is always my first choice to stay at when I... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for staying with us time and time again. We absolutely love having you as our raving fan and are happy to host you every time to you visit the Windy City. Cheers, Carly Moore More

Clifton, New Jersey, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I go back to Fats Domino and Elvis. Music brings the generations together just as baseball has been credited with doing here in America. No better place than the Hard Rock where floors are dedicated to rock stars and music is always playing in the lobby. The club was rocking as well. The staff was terrific. We were given an... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Wow thank you for leaving such a glowing review we're blushing. We work hard to provide a truly authentic hotel experience for each and every one of our guests. It is our passion and we are so happy to hear it's working. We are happy to hear you enjoyed our location and musically themed hotel. Next time you visit remember... More

new orleans
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

great location and fast elevators. ping pong table. beds were very comfortable. The room was like an aging rock star, well passed it's prime. The laminate was coming off the dresser/desk. A large picture was missing, the hanging brackets were there. The bathroom sink was wobbly and the faucet spun around loosely. The phone wasn't plugged in and the power... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for taking the time to review your stay. I am sorry to hear you were disappointed with your stay. We definitely work hard to provide excellent service and quality rooms for our hotel guests. It sounds like we didn't live up to our usually high standards during your visit. I am certain if you give us another try... More

Lisle, Illinois
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a perfect hotel for our son's wedding group. Great location. Everyone from out of town could walk to the city's attractions - parks museums, boat trips. They raved about how easy it all was. The staff was outstanding - planning, execution of the events, rooms. Couldn't have asked for anything better. Didn't know much about them to begin... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

I want to congratulate you on your son's recent wedding and thank you for taking the time to review your experience. Our prime loop location is walking distance to all of Chicago's finest attractions. The Hard Rock Hotel Chicago is housed in the Carbide and Carbon building, a true Chicago landmark that provides an excellent backdrop for an unforgettable wedding.... More

Libertyville, Illinois
1 review
5 of 5 stars Reviewed 1 week ago NEW

I would not normally look at this hotel but it was a busy weekend with the Chicago Marathon and it was the best combination for price and location. What a pleasant surprise that it was perfect! Location couldn't be better. Great shopping and restaurants are all walkable! Saved a lot of $ with no cabs. It was surprisingly quiet and... More

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

I would like to thank you and your girlfriends for staying with us last weekend. Our Michigan Avenue location is within walking distance to all of Chicago's finest dining and attractions. With over 45,000 runners visiting the city we are happy to hear you didn't have to take any cabs. They can be quite challenging to hail during the Bank... More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

First I will start out by saying the service at front desk is amazing. My issue is more with the rooms themselves. Bought a groupon and also belong to hard rock VIP club so I expected a bit of an upgraded room (paid for 2queens with city views). Room was very small, sink was broken, picture missing off wall with... More

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for reviewing your recent visit. Although I wish you had a more positive experience, it's feedback like this we use to learn and grow from. This review will be shared with hotel managers to ensure a flawless stay for future visits. We hope you give us another try. Cheers, Carly Moore More

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Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

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