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Hard Rock Hotel Chicago

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230 North Michigan Avenue, Chicago, IL 60601
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1 room 1 guest
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Hard Rock Hotel Chicago
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1,975 Reviews from our TripAdvisor Community

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Traveler rating
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    618
    293
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    84
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291
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
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  • All months
    (1975)
  • Mar-May only
    (503)
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Hamilton, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Hard Rock for a weekend getaway. The room was huge, and clean. The location is great too! Was walking distance to most of the big Chicago landmarks, and a cheap cab ride to the rest. My only issue was how noisy being on the 3rd floor was. But that's what happens when you're staying in a... More 

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Mexico City, Mexico
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have to confess my concerns previous to my trip, as I observed several mix opinions. However, my stay @ Hard Rock Hotel Chicago was an extraordinary experience. The location of this hotel is perfect for visiting the main attractions of such an extraordinary city. Most of the touristic places are walking distance (Sky Deck, Chicago 360, Magnificent Mile, Navy... More 

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San Jose, California
Level Contributor
140 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Hard Rock for 2 nights - one at the beginning of our recent trip to Chicago and Suburbs (for a wedding) and the last night. What a SWEET welcome we got when they kindly gave us a bump up to a high floor with amazing views. As I had booked on Hotwire, we certainly did not expect... More 

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Chicago, Illinois
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed 1 night for a downtown event, the location cannot be beat, walkable to a lot of attractions and good restaurants, the lady at check in was also very nice. But that is the best I can say, I am glad we only stayed 1 night, we got a good price that included valet park so that helped but... More 

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Devonport, Australia
Level Contributor
54 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Although the hotel is in a great location it really needs to make some changes. In almost 4 weeks travelling around the US this was the only hotel that charged for internet access. We had a voucher (the wi-the-fi not that the manger keeps referring to) but it is only good for one device. Therefore $13.50/day for each additional device.... More 

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Three Bridges, New Jersey
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First of all Chicago is extremely nice, clean and so much to do, people are very welcoming. Location: Michigan Ave and Wacker (super well located if you are a walker) Stayed at Hard Rock for 2 nights and the best of this hotel was the location. We had a room city view on the 12 floor, the room had a... More 

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Bairnsdale, Australia
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Fast easy friendly check in. The comfiest bed we have ever slept in and very clean room. Perfect location close to everything we needed. Great room service and amazing restaurants. Remember to get your rewards card and user it for all purchases.

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Ottawa, Canada
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed 3 nights. room 2115. $625 USD. Its old. Our room was small with no view. The shower was disgusting with rotten caulk and tiles falling apart. Coming from a property management family, I cannot forgive this, its so easy to change caulk in a shower. I mentioned it to the concierge... for you next visitor! The Jamaican restaurant... More 

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Davenport, Florida
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My Husband, teenage Son and myself stayed in a QQ Suite at this hotel for 3 nights as a special treat. The location couldn't have been better, just a 5 minute walk from the CTA station at Lake. Staff very good especially the young bar manager. The room was big and very clean with good room service (Room201). Excellent views... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you so much for this very sweet review. We're so happy to hear you and yours had a great time while staying with us! We appreciate you sharing this with us and the community. Glad we were able to give you an authentic Hard Rock experience! Cheers, HRHC More 

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I won a fly away contest and was put up at the Chicago Hard Rock Hotel. Great location to everything we wanted to see downtown. We did 10 miles of walking but it didn't seem like that much with so much to see nearby. The hotel staff was awesome and helpful in person and also responded to online inquiries promptly.... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Congrats on the big win! We're very happy to hear you had a great time while staying with us. Sounds like you took full advantage of our prime location, too! We certainly appreciate the kind words about our awesome staff- everyone works really hard to give you the best stay possible, and its always nice to hear that it shows!... More 

Hotel Review Summarization

What travelers say

  • Great location(11)
  • Room service(7)
  • Millenium park(5)
  • Magnificent mile(5)
  • Michigan ave(4)
  • Flat screen TV(3)
  • Navy pier(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (56)

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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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