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Hard Rock Hotel Chicago

4.0 of 5 230 North Michigan Avenue, Chicago, IL 60601
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1,676 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
1 review
1 of 5 stars Reviewed 2 days ago NEW

The tiles in the bathroom shifted as I walked on them. There appeared to be no grout between many of the tiles. The desk chair had multiple red stains. As I tossed an turned throughout the night, there appeared to be a smell of menthol in the mattress or pillows. To make matters worse, I awakened to an invoice which... More 

Review collected in partnership with Hard Rock Hotels & Casinos

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Noida, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel in downtown Chicago and bang opposite many central offices so very good for business travellers. However wifi will cost you a lot and breakfasts are normally not included in the price. Rooms are ok in size but if you are sharing then you will find them small. Overall very clean and comfortable stay. Not for very long periods... More 

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Waterloo, Ontario
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel staff were very helpful and the hotel was top notch. Right in the center of the downtown. Close to all the shopping you could ever want. Many places to eat great food all located within walking distance. Even located a short bus ride to the United Center for concerts and sporting events. Downtown area was so clean and people... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

We were in town for a concert at nearby theater so chose the hard rock hotel, since it was close and had decent reviews online. The hotel was clean, no complaints there but overall it did not meet our expectations. There were wall mounts and markings in the room as if artwork had once been there but since removed,not a... More 

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HardRockMGR, Guest Relations Manager at Hard Rock Hotel Chicago, responded to this review

I’m glad that you thought of us when looking to see a concert here in Chicago, our location plus music theme is a perfect match! I do apologize that although our hotel standard did meet your expectations our room and customer services had fallen short during your experience. It is our goal to offer outstanding and exceptional service, so it... More 

Wilmington, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The room was large bed was comfortable and it was in a good location of the city plenty of places to walk to. the valet service was above avg Imho (while there there was a parade that caused police barricades to be placed around the hotel called the valet number and he met me a few blocks away and took... More 

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

They couldn't have been nicer at the Hardrock Chicago. My friend and I were going to Chicago for a show at the Chicago Theater and a bit of shopping. This was the perfect location. A couple blocks to Macy's, a couple blocks to the theater and plenty of close nice places to eat. Didn't need a cab for anything. Beds... More 

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HardRockMGR, Guest Relations Manager at Hard Rock Hotel Chicago, responded to this review

I’m happy to hear that you decided to stay Hard Rock while coming to the city for a show at the Chicago Theater, in my opinion we go hand in hand. You don’t have to worry about the commute because it’s only the two blocks there and back, and being located on the same street as all the best shopping.... More 

Chicago
1 review
4 of 5 stars Reviewed 1 week ago

I was pleasantly surprised by my first stay at this hotel. The view from my tower room was spectacular, overlooking the Michigan Ave bridge over the river. Not the most luxurious hotel you'll stay at but thoughtfully appointed, well-decorated and a great value for the price I paid. I will stay here again.

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMGR, Guest Relations Manager at Hard Rock Hotel Chicago, responded to this review

Happy to hear you loved the tower room view our hotel offers just as much as we do! We can’t wait to have you back so you can experience our great hotel’s vibe and that amazing view every time you stay in Chicago! Kevin Houston HRHC More 

Clarkston, MI
Top Contributor
53 reviews 53 reviews
43 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

The lobby is underwhelming, small with a ping pong table off to one side. Check in was efficient. The king room was very spacious;the decor leans toward stark/modern. There was a wardrobe, no closet. The bathroom was a good size with adequate storage space. The windows open which is nice because the room was hot even with the thermostat turned... More 

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HardRockMGR, Guest Relations Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for staying at the Hard Rock Hotel here in Chicago. We are located right in the center of Chicago’s loop but are just south of the river. It’s great to hear that we were able to get you all checked in and up to your spacious King room efficiently. Our bar/lounge has different themed nights here at the... More 

Senior Contributor
40 reviews 40 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Well located hotel in beautiful area of Chicago. Vibrant modern atmosphere that is still fresh after quite a few years. Welcoming rooms even though it's all black, grey and silver. Little pricey, but hey, so is Magnificent Mile and it's worth it.

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Toronto
Top Contributor
79 reviews 79 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

When you book with Hotwire, you take your lumps, but the Hard Rock was listed as a boutique hotel, and if that's what you want, it's not the place to be. I should have looked at one of the sites which tells you from the Hotwire / Priceline descriptions which hotel you're going to book. What it is, is a... More 

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Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, HotelTravel.com, Orbitz, Cheap Tickets, Priceline, getaroom.com, Travelocity, Hotels.com, Odigeo, TripOnline SA, Jetsetter and Tingo so you can book your Hard Rock Hotel Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#21 Spa Hotel in Chicago
#41 Luxury Hotel in Chicago
#67 Business Hotel in Chicago
#75 Romantic Hotel in Chicago
#76 Family Hotel in Chicago

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