We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Hotel Chicago

Hotel website
Hotel packages
230 North Michigan Avenue, Chicago, IL 60601
Special Offer
Slammin' Summer Deal
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Hard Rock Hotel Chicago
View Map
Add Photo Write a Review

1,970 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    841
    616
    292
    137
    84
See reviews for
290
657
129
458
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (343)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1970)
  • Mar-May only
    (503)
  • Jun-Aug only
    (567)
  • Sep-Nov only
    (431)
  • Dec-Feb only
    (469)
All months
Devonport, Australia
Level Contributor
52 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed yesterday NEW

Although the hotel is in a great location it really needs to make some changes. In almost 4 weeks travelling around the US this was the only hotel that charged for internet access. We had a voucher (the wi-the-fi not that the manger keeps referring to) but it is only good for one device. Therefore $13.50/day for each additional device.... More 

Was this review helpful? Yes
Three Bridges, New Jersey
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

First of all Chicago is extremely nice, clean and so much to do, people are very welcoming. Location: Michigan Ave and Wacker (super well located if you are a walker) Stayed at Hard Rock for 2 nights and the best of this hotel was the location. We had a room city view on the 12 floor, the room had a... More 

Was this review helpful? Yes
Bairnsdale, Australia
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Fast easy friendly check in. The comfiest bed we have ever slept in and very clean room. Perfect location close to everything we needed. Great room service and amazing restaurants. Remember to get your rewards card and user it for all purchases.

Was this review helpful? Yes
Ottawa, Canada
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed 3 nights. room 2115. $625 USD. Its old. Our room was small with no view. The shower was disgusting with rotten caulk and tiles falling apart. Coming from a property management family, I cannot forgive this, its so easy to change caulk in a shower. I mentioned it to the concierge... for you next visitor! The Jamaican restaurant... More 

Was this review helpful? Yes
Davenport, Florida
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My Husband, teenage Son and myself stayed in a QQ Suite at this hotel for 3 nights as a special treat. The location couldn't have been better, just a 5 minute walk from the CTA station at Lake. Staff very good especially the young bar manager. The room was big and very clean with good room service (Room201). Excellent views... More 

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you so much for this very sweet review. We're so happy to hear you and yours had a great time while staying with us! We appreciate you sharing this with us and the community. Glad we were able to give you an authentic Hard Rock experience! Cheers, HRHC More 

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I won a fly away contest and was put up at the Chicago Hard Rock Hotel. Great location to everything we wanted to see downtown. We did 10 miles of walking but it didn't seem like that much with so much to see nearby. The hotel staff was awesome and helpful in person and also responded to online inquiries promptly.... More 

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Congrats on the big win! We're very happy to hear you had a great time while staying with us. Sounds like you took full advantage of our prime location, too! We certainly appreciate the kind words about our awesome staff- everyone works really hard to give you the best stay possible, and its always nice to hear that it shows!... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel located on South Michigan Avenue and next to the Millennium Park. It is also close to many attractions in Chicago. I especially enjoyed staying the hotel because I could go to run around the park and the Lakefront path every morning. We stayed in the room located on Lenny Kravitz floor. The room was large and well decorated.... More 

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks so much for the great review! Nice job getting the exercise in every morning! Next time you should treat yourself to a massage here... or at least a sturdy breakfast at Chuck's! The Lenny floor has one of our favorite mural pictures, so much energy in it. For your next stay, check out our Wi-The-Fi-Not program, which will give... More 

Lee's Summit, Missouri
1 review
1 of 5 stars Reviewed 1 week ago

Horrible place do not go!!! I got a room that was filthy and had a broken lamp in it starting off. Then received comps for breakfast and a changed room for my time. Then when going to get breakfast the day i was leaving was WORSE!!! The bagel was ICE cold, the biscuits and gravy were cold and lastly the... More 

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you, Adam, for sharing this with us. We're very sorry to hear you had a negative experience while staying with us. As we mentioned in our reply to your Facebook post, please know we'd like you to drop us a line at feedback@hardrockhotelchicago.com when you're able. We'd like to get the chance to further discuss your stay, and apologize... More 

Toronto
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice downtown hotel. Within comfortable walking distance to many attractions, restaurants and shopping. Valet parking is a must but somewhat pricey at $70 per night.Some room packages include parking making it more reasonable. Great place to stay while in Chicago.

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks so much for the feedback! You're absolutely right. Our Park & Stay package is the perfect way to save a ton on valet. We're so glad to hear you had a good time while staying with us! Don't be a stranger... Cheers! HRHC More 

Larnaka City, Cyprus
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

one of the best hotels ,clean very good staff in the centre of the city near the river.all is in walking distance from the hotel shops.cafes and shopping.lots of tours to take and also the zoo was a good day out.fantastic that's all

Was this review helpful? Yes
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

That's all!? Come on, that's EVERYTHING! Thank you so much for the wonderful (and flattering) review! We're so glad you had a terrific time here, and were able to use our prime location to your advantage. So, until we meet again! Cheers, HRHC More 

Hotel Review Summarization

What travelers say

  • Great location(11)
  • Room service(7)
  • Millenium park(5)
  • Magnificent mile(5)
  • Michigan ave(4)
  • Flat screen TV(3)
  • Navy pier(3)
Questions? Get answers from hotel staff and past guests. Ask a question

836 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (591)
Viewed
Room/suite (204)
Viewed
Hotel & grounds (115)
Viewed
Bathroom (55)
Viewed
Dining (5)
Viewed
View from room (75)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Other (134)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (219)
Viewed
Amenities (47)
Viewed
Deluxe King Room (105)
Viewed
Restaurants and Bars (11)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Dining (5)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (5)
Viewed
Bathroom (2)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chicago hotels
Downtown / The Loop
Wyndham Grand Chicago Riverfront
Downtown / The Loop
Comfort Suites Michigan Avenue
Downtown / The Loop
Hotel Monaco Chicago - a Kimpton Hotel
Show Prices
Show Prices
Show Prices
Downtown / The Loop
River Hotel
River Hotel
#55 of 178 in Chicago
4.0 of 5 stars 700 reviews
Downtown / The Loop
Hyatt Regency Chicago
Hyatt Regency Chicago
#89 of 178 in Chicago
4.0 of 5 stars 4,454 reviews
Downtown / The Loop
theWit - A DoubleTree by Hilton
Show Prices
Show Prices
Show Prices

Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay