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Hard Rock Hotel Chicago

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230 North Michigan Avenue, Chicago, IL 60601
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1 room 1 adult
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Hard Rock Hotel Chicago
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2,112 Reviews from our TripAdvisor Community

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Wisconsin Dells
Level Contributor
4 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

I am here now laying in bed and it sounds like a bowling alley is above me. We booked a studio suite and were placed on the 26th floor. All day and night banging above us. When we entered the room the Tv did not work. A simple call to the front desk and that was fixed. Shortly later we... More 

Helpful?
Thank Dustin S
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel was not well thought out. The window is inside the shower, furniture impractical. There are motion sensors on the snacks but the sign saying so was hidden behind a menu so when I picked up a can of m&ms my credit card was immediately charged. Pretty clean, service was quick and Mr.Browns lounge inside the hotel is amazing.

Helpful?
Thank Rebecca D
Normal, Illinois
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here one night. The building is beautiful, the location is just a few blocks from the Clark El stop from O'Hare, the rooms are huge and the people there are fantastic! I had a few weird requests that the front desk actually took time to research with me and the morning desk clerks were full of energy and... More 

Helpful?
Thank Susan L
Dowagiac, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

When we arrived at the hotel we were greeted cheerfully and had no wait checking in. We stayed on the 22nd floor. Our room was clean and had an expansive view of downtown Chicago. It especially pretty at night. Several first class dining establishments are close by with in walking distance. It was easy to hail a cab and we... More 

Helpful?
Thank BobFranz
Nashville, Tennessee
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for the taste of Chicago. It was close by and within walking distance of millennium plaza and anywhere in the loop we wanted to go. Nice view, rates were good if you booked early. It's a trendy hotel so it doesn't have a warm and cozy feeling. I was fine with that but some people may not.... More 

Helpful?
Thank lpetti3000
Chicago
1 review
2 of 5 stars Reviewed 1 week ago

The windows in our room leaked so bad there was a constant whistling and freezing air coming in. The radiator was next to the door on the opposite end of the room so when we were in bed we were freezing. Also the walls were so thin we could hear our neighbors in the bathroom using their bathroom and clear... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank jamiehG1783ZF
Ramsey, Minnesota
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The room wasn't clean, BUT the housekeeping was there within 10 minutes. They offered to move me to a different room but I was just heading out for the evening, so I said no thanks. The regae band in the bar was horrible. To make up for the bad music, they just played it louder, I think they thought that... More 

Helpful?
1 Thank neverquitenormal
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for sharing your feedback with us. Perhaps, if Jamaican food and Reggae food is not your vibe, you could try Chuck's, our American fare joint, that offers a totally different selection that is truly terrific. In any event, we're sorry to hear you did not enjoy your time there. We appreciate your patience with us regarding your room,... More 

Waupaca, Wisconsin
1 review
4 of 5 stars Reviewed 1 week ago

We booked this hotel for a special $89 + $15 in fees for a tower room. There were other reviews saying they were dissatisfied because they did not get the tower room as promised and the staff was not friendly because of the price they paid. We had the complete opposite experience. We were on the 35th floor and the... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Sarah G
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

That is so great to hear! Thanks for sharing this feedback with us. We're always happy to get you the room you will love best - its really based on availability that prevents us from getting to do this for everyone all the time. In any event, that is an amazing compliment you've given us, and we hope its not... More 

Chicago
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I took a mini vacation into Chicago for the weekend. We stayed at the Hard Rock Hotel and had a great experience. Our room was super clean and comfortable, we loved the "Hard Rock" touches like the guitar on the pillow cases. Great location and super friendly staff during our entire stay. We will defiantly be returning... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank C3895AWelizabethf
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you so much for this fantastic review! We're so glad you and your husband had a great time, and thanks for the shout out to the Rock & Roll touches we take pride on having wherever we can! We look forward to getting the chance to see you here again soon! Cheers, HRHC More 

Fort Smith, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The rooms were very clean. The bed was very comfortable. TV and sound was excellent. We had fun in the lounge as well. Nice Raggae band that was fun. Atmosphere was lively. Great price and value. I would recommend this hotel.

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank bush59
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Well thank you so much for this kind review! Glad to hear you had a good time vibin' out in Mr. Brown's Lounge. We appreciate your feedback, and are so glad you would recommend us to your team. Hope to get to see you here again soon! Cheers, HRHC More 

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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