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Hard Rock Hotel Chicago

4.0 of 5 230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
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Hard Rock Hotel Chicago
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1,724 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lagos, Nigeria
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at the Hard Rock Hotel during a one-night stopover in Chicago. It's a pretty nicely themed, modern hotel with pictures, wallpaper and memorabilia paying homage to famous rock icons. I checked in on a Thursday night and there was a band performing. When I booked, I had requested for a room in the tower (if available). Fortunately, there... More 

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Murfreesboro, Tennessee
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I chose the Hard Rock Chicago for its location - about half-way between the Magnificent Mile and a college my daughter and I were visiting. ( The Hard Rock is located on the corner of N. Michigan Ave. and Wacker Pl.) We could not have been happier with the location choice! We were also about 2 blocks from Millennium Park.... More 

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HardRockMGR, Guest Relations Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for all the kind words regarding your past stay with us here at the Hard Rock Hotel here in Chicago, it seems that you really are a fan of the brand and enjoyed the overall Vibe of the Hotel. I truly appreciate your reflection of our staff and that they left you feeling like you were a guest... More 

Morgantown, West Virginia
1 review
4 of 5 stars Reviewed 4 days ago NEW

As senior citizens, we approached this hotel with a bit of trepidation since it was our understanding that The Hard Rock brand catered to a certain age specific clientele.At the Chicago Hard Rock Hotel this was not the case. We were pleasantly surprised by the quiet atmosphere of the hotel and specifically the 22nd floor where our room was located.The... More 

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HardRockMGR, Guest Relations Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for taking the time to review your latest stay with us here at the Hard Rock hotel Chicago. Although our brand and reputation sometimes precedes us, we take care of all of our guest in giving them the best stay possible, no matter how Rock and Roll they are! I am happy to hear although there may have... More 

Cincinnati, Ohio
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent a Saturday and Sunday night here with my husband and baby. I have stayed at this hotel once before several years ago and was happy with it then. This stay was very nice as well. We chose a king room with a city view and ended up being at the very end of building which was nice and made... More 

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HardRockMGR, Guest Relations Manager at Hard Rock Hotel Chicago, responded to this review

Hey Jessica, Thank you for coming back for a second stay with us, we must apologize for the Fridge you had in your room, that is usually not how we like to operate here at the Hard Rock Hotel Chicago. I hope that besides that small issue, that you will find yourself back at our beautiful hotel for a third... More 

Chicago
1 review
2 of 5 stars Reviewed 6 days ago NEW

If you splurge on suite prepare for disappointment rooms are dated could use paint and new furniture. Bathroom is large but has tiny shower looks nothing like website photos. Bed was comfortable views were great service fantastic but consdering I paid $60 for parking and $300 on a room I expected the room to be much better quailty. The spa... More 

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMGR, Guest Relations Manager at Hard Rock Hotel Chicago, responded to this review

Hey Stephanie, Thank you for a taking the time to review your stay with us here at the Hard Rock Hotel in Chicago, It is unfortunate that you found our suite “dated” and felt you didn’t receive that value paid for the stay. The valet price on the other hand is on par with other valet (hotel) overnight services. We... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

I always try to stay at Hard Rock. I was shooting for that hip and modern feel; but got creepy grandamas house. Location is unmatched. Viewes are impossible to beat. And staff is as good as it gets. Room however is very dated and the newly renovated suite I stayed in needs needs to re-renovated! Paint coming off ceiling, I... More 

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Muskoka Lakes, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed at the Hard Rock in Chicago. It's a compact hotel that is close to all things downtown. The staff were very helpful and overly friendly. I enjoyed it as it was within close walking distance to many attractions, restaurants and galleries. Its not as lavish as other Hard Rocks I've stayed at but was happy nonetheless. I would... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed 7 nights at hard rock and had a pleasant time. The staff was nice and ready to assist you on whatever you need. The room and bathroom are big and has all space you need to accommodate your stuff. They also let me a late check out with no charges it really rocked thank you !!! 👏👏👏👏👏👏👏👏👏👏👏👏 Chuck's... More 

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Bremen, Germany
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The only Hard Rock Hotel without a pool, but still a rockin´good place to stay. Good location very close to the action. Hard Rock Cafe NOT next door. It s a few blocks away. Excellent rooms and service.

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HardRockMGR, Guest Relations Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for taking the time to review your stay with us! Unfortunately, this specific Hard Rock location does not offer a pool as an accommodation because of the historic building we are located in. The Hard Café is about 6 blocks away or a quick cab or el ride. We do have a rock shop location, as well as... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed in the city for my daughters 21st bday. The room was great we had an awesome view. The beds were comfortable and clean. Enjoyed the music in the lobby. Overall a great experience! Definitely will return again.

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HardRockMGR, Guest Relations Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for choosing the Hard Rock Hotel Chicago for your daughters 21st birthday! We are very happy to hear that you enjoyed your stay with us for such a once and a life time occasion! We hope to come visit us again the anytime you feel like being 21 again as well, see you back soon! Cheers, Kevin More 

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Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#23 Spa Hotel in Chicago
#42 Luxury Hotel in Chicago
#69 Business Hotel in Chicago
#74 Romantic Hotel in Chicago
#77 Family Hotel in Chicago

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