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Hard Rock Hotel Chicago

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230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
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1,855 Reviews from our TripAdvisor Community

Traveler rating
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    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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WPB
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Awesome experience, great view, great gift shop, overall awesome location and staff. Bobby Irons | VIBE Manager | Hard Rock Hotel Chicago is fantastic. Check in was extremely easy, we used off site parking just around the corner.

Review collected in partnership with Hard Rock Hotels & Casinos

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Nyc
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed yesterday NEW

I've not been here for several years, but this hotel is really getting long in the tooth. The lobby is small with very little seating room and the restaurant and bar are awkwardly located away from the main lobby. The rooms are very disappointing. Every wall and door was scuffed and marked, and the bathroom is dated. Not luxurious at... More 

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Virginia Beach, Virginia
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A "nice but aging property" is the best description of this hotel. The lobby is small, but clean. The staff is friendly, professional and efficient. Had a nice corner room on the 12th floor. Only issue was one of the windows was stuck in the slightly open possession and couldnt figure out why room was freezing the first night until... More 

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Dallas, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Hard Rock Hotel was a great location on Michigan Ave & State St. Great view from our room in the 32nd floor. However the restaurant Chucks was not impressive & their choice of food was poor . Their Menu did not offer healthy choices. room dining was overpriced & food looked like it was picked out of a fast food... More 

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Waukee, Iowa
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent service, quick, friendly, professional, and a great value! We reserved a room with King bed with valet parking included. One of the best decision we made recently. I would recommend everyone who is driving to the Chicago downtown to check out the option for bundling the room rate with valet parking. Great value - saves from mental agony and... More 

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Kettering, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hard Rock was our first choice to stay in Chicago since my husband loves to play music, he wanted to check out a guitar to play. The rooms were very nice, clean and the staff was very welcoming. The hotel is in the middle of everything, no need to get stuck in traffic every time you want to explore the... More 

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Melbourne, Florida
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Got a great price on hotels tonight app. Very cool older building centrally located within walking distance of The Magnificent Mile to the north, or the Willis Tower to the south. The hotel keeps very low lighting, so if you like a bright atmosphere, you won't like it here. Hallways, fitness center, and restaurant are all on the darker side,... More 

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Buchanan, Michigan
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for two nights in a king size bed room, great location for walking around Chicago. Staff was courteous and somewhat helpful. If you stay though go for the park and stay package and save on parking! You save a ton and it's convenient. Not an overly impressive hotel for being a Hard Rock Hotel but it's ok.... More 

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Normal, Illinois
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My wife and I planned our long weekend stay for our 25th aniversary at the Hard Rock. We checked the hotel reviews and found the lower level rooms picked up a ton of street noise so we requested the highes level possible. Upon arrival we were located on the 8th floor and explained the noise situtation to the front desk...they... More 

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Indiana
Top Contributor
51 reviews 51 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Booked my room on Priceline and got a great rate. In my experience, Usually hotels treat Priceline guests as second class citizens and give the worst rooms. Not this one! Everyone was very friendly. Upon arrival we were allowed to check in a couple hours early because room was ready. We got to our room and it was a single... More 

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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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