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All 167 Chicago hotels

Hard Rock Hotel Chicago

4.0 of 5 Hotel   |   230 North Michigan Avenue, Chicago, IL 60601
Hotel amenities
Hard Rock Hotel Chicago

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77%
Ranked #70 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
Kimberly M Nashville, Tennessee
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1,454 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Nashville, Tennessee
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay at Hard Rock Hotel Chicago. Upon our arrival quite early in the morning we informed the staff that our 3 year old had yet to nap. They provided us a room very quickly and we were very appreciative. The room was well decorated and very clean. The hotel was perfectly positioned among local attractions and public... More

Review collected in partnership with Hard Rock Hotels & Casinos

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Traverse City, Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW

Recently just spent 3 nights there and my entire stay was more then expected. The staff was extremely friendly from management, hotel front desk, and bellhops. The room was quite large for a Chicago hotel room (I had a 2 queen city view room), very clean, and well kept. The location on Michigan Ave is perfect and close to just... More

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Chicago
1 review
5 of 5 stars Reviewed 6 days ago NEW

Check in was a breeze and "Pink Floyd" was so friendly and fun. My daughter left her room key card in the room and when she went to front desk he remembered her! On check out the wifi charge was removed (we had a voucher) before I could even ask (sorry I don't remember her name).

Review collected in partnership with Hard Rock Hotels & Casinos

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Chicago
1 review
1 of 5 stars Reviewed 6 days ago NEW

Lots of other options in the area, this place was unfortunately a disappointment primarily due to what happened during checkout. Being promised a late check out only having to go back twice to the front desk to get new keys as my current set no longer worked nearly caused me to miss my flight. Then the "free" guitar rental actually... More

Review collected in partnership with Hard Rock Hotels & Casinos

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Boston, Massachusetts
1 review
1 of 5 stars Reviewed 1 week ago NEW

The only good part about staying at this hotel was getting to leave. They had no hot water for 2 days. When I called the front desk to complain, after not being able to take a hot shower, the rude manager offered to comp what we had spent on the minibar so far, which was $3. There were semen stains... More

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Lake Orion, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Recently stayed the night here with my school. The staff was great! They were very helpful when it came to recommending places to eat and attractions. One of the great things they told us about was to make sure to purchase a CTA card.(Since we didn't have a car) It saved my group of friends a good chunk of money... More

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Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Don't mind paying the 300 price tag but room wasn't worthy of such a tag.. Was clean, but nothing stood out, received a crappy view and lobby was small and bar was odd and bartenders weren't very lively as expected at hotels.

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Chesterfield, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

The room was ready when I arrived. Decent size. Wanted to reserve a microwave and refrigerator for my stay but was told I had to wait until I arrived. Only had a microwave available when I arrived but they did bring a refrigerator the next day while I was out. The Keurig coffee pot was a nice touch and they... More

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Toronto
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked thro Expedia TripAdvisor site in this Jan. with all cost paid in full up front. Thro out our 3 days' stay,we did not use any charged service/food . The front desk confirmed we were free to go at check out .Back in Canada the next day found the Hotel placed a 1 day charge in my Visa on 26... More

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Chicago
1 review
4 of 5 stars Reviewed 2 weeks ago

We LOVED our HR Tower Suite. The space, comfort, cleanliness and atmosphere was just what we were looking for. The staff was super friendly upon arriving. Things were great! If you looking for space and comfort, the tower suites are a MUST. Cleanliness was superb. Check out was a lacking. Took 2 request and almost 20 minutes to get a... More

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks so much for choosing Hard Rock Hotel Chicago and for taking a moment to share this valuable feedback with us! We're so happy to hear that you enjoyed a comfortable, clean and scenic stay in one of our tower suites. Please accept our sincere apologies for the delay you experienced during check-out; thank you for your patience and understanding... More

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Additional Information about Hard Rock Hotel Chicago

Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Address: 230 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#34 Luxury Hotel in Chicago
#51 Business Hotel in Chicago
#70 Spa Hotel in Chicago
#72 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
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