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Hard Rock Hotel Chicago

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230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
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1,936 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Iceland
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I stayed there back in 2012 over Thanksgiving with my sister. The hotel: awesome location, great rooms and excellent service! However, after I got home I saw that I got charged a $140 fee for the mini bar, which we didn´t touch! I contacted them and refunded me, which was great but otherwise kind of weird for charging me for... More 

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Des Moines, Iowa
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Hotel is in walking distance to many attractions. Very friendly and helpful staff. The rooms were nice and clean. A lot of energy in the lobby area. There was a concert going on the night we were there. We used the valet service for our car and didn't have to wait which was nice. We would stay here again.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Great location, downtown, primo. The hotel itself seems ok, beds are nice, pillows are comfy, but the details are lacking. The coffee machines leak all over your personal electronics on the desks. The floor lobbies look great, all the lights around the display guitars work...but that doesnt help if you need ice. Many ice machines on several floors are out... More 

Was this review helpful? Yes 1
Sydney, New South Wales, Australia
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

If you are looking for a nice place to stay well located in Chicago then the HRH Chicago will meet your needs. With great proximity to the river and millennium park. The rooms are of a good size and everything in the rooms meets expectations. Service on checkin was very polite and the concierge was more than helpful. Both the... More 

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New Orleans, Louisiana
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

For what I paid you would think wifi is included. Not. Room not that big but the bed was comfy. Gym tiny, not enough room to do yoga in. Finally not everyone has an iPhone. The better hotels offer Bluetooth enabled devices so we all can play our phones or tablets in. Never again.

Was this review helpful? Yes 1
Nw Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I had been upgraded to the 35th floor due to a stale smoke smell in my original 11th floor room. This place is non smoking, but not everyone pays attention to rules. First impression, wow. Upon opening door there was a billiards table, modern chandelier, amazing views, sectional, large screen TV, powder room old school video console...Pacman, Tetris ect. .... More 

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New York City, New York
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

PROS: Nice tvs. Centrally located. Housekeeping was friendly. Great price. CONS: REALLY loud location. The rooms need updating, you can tell that it has not been updated since it was remolded in 03/04 .. I'm an early riser but the cleaning people start outside the room VERY early. They were vacuuming outside of our room at the crack of dawn.... More 

Was this review helpful? Yes 1
Montreal, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Hard Rock on two different occasions because of business and wasn't impressed either time Positive - Staff is very friendly. Young and stylish - Room design is fun - Bed and pillows are well kept - All important information is found on the tablet that acts as the clock radio - Possibility of renting a Fender To... More 

Was this review helpful? Yes 1
Arkansas. USA
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Hard Rock Chicago in July. I will freely admit we had great expectations - as we are rock fans, and have been to many of the restaurants. As far as the "Hard Rock" brand this was very, very weak. There was almost no memorabilia. The location was great. The restaurant was ok. The building is very... More 

Was this review helpful? Yes 1
Moss, Norway
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an average hotel, but a typical American hotel. It has som comfortable beds. The WIFI was not good at all. And there was some very very noisy water pipes. The location was great With a short walk to shopping and fun at night.

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Hotel Review Summarization

What travelers say

  • Great location(11)
  • Room service(7)
  • Millenium park(5)
  • Magnificent mile(5)
  • Michigan ave(4)
  • Flat screen TV(3)
  • Navy pier(3)
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830 photos of this hotel

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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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