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Hard Rock Hotel Chicago

4.0 of 5 230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
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Hard Rock Hotel Chicago
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1,760 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wisconsin
Top Contributor
170 reviews 170 reviews
36 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars NEW

Very nice hotel in a great downtown Chicago location right on Michigan Ave! Nicely appointed rooms with a great view! Free live music in the lounge! It's only three blocks from the Bank of America Theatre. Didn't have time to try the restaurant but the menu looked good!

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Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

last weekend we had a stay at the hard rock hotel chicago and i would like to say it was good. the room was comfortable with comfy beds, but found a few glitches (didn't really bother me)...lights sconces between the beds were loose and and the fridge was not stocked with pop...didn't feel like getting tipsy that night. the bathroom... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for stay with us at the Hard Rock Hotel Chicago and for taking the time to share your comments with the TripAdvisor community. We are pleased to hear that you enjoyed our comfortable accommodations and modern urban vibe. Chicago's Carbide and Carbon building is a truly authentic home for the Hard Rock Hotel Chicago and we were thrilled... More 

La Crosse, Wisconsin
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Hard Rock Chicago is in a great old building right in the loop. You can't miss it with the green and gold accents, it really stands out. Inside it's very modern, upscale and trendy. Each floor is dedicated to a different musician. We had a corner room which had great views of the city. The location can't be beat... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Wow thank you for sharing such an awesome review on TripAdvisor.com! We were thrilled to hear you that you enjoyed your stay in our rock n' roll themed property located in the heart of the city. The Hard Rock Hotel Chicago is housed in the historic Carbide and Carbon skyscraper and we are proud to stand out as a one-of-a... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great location, very close to the river, but the hotel could use a little updating or maintenance. For example, our bathroom door was fraying/ coming apart at the bottom. Nothing major, just minor touch ups would go a long way. We had an issue with our room in the morning where some banging noise kept hitting every 10 min or... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for taking the time to review your recent stay. Although I wish you had a more positive experience, it is feedback like yours we can use to improve our property. Guest satisfaction is important to us and your comments have been shared with our Management Team so that we may learn from this experience. We do hope to... More 

New Hampshire
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel and convenient to downtown. I would recommend this hotel and would stay again. Clean, comfortable, and friendly staff. I was able to walk to Navy Pier as well as many restaurants. The drive from the airport was a bit long but you're going to find that with any hotel in the area. I was out one night... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

We're delighted that you enjoyed your stay, and our prime Loop location while exploring our great city. Our hotel is in walking distance to many of Chicago's finest attractions including Navy Pier. We would love to host you on your next trip to Chicago! Cheers, Carly Moore More 

Budapest, Hungary
Top Contributor
58 reviews 58 reviews
47 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is your average 4 star (minus) place with hardly any Hard Rock feeling. The room I got on the 22nd floor was small, run down, minimally decorated, less than nothing special. The hotel has no Hard Rock Cafe just a very average restaurant with more than average prices. I was offered a room upgrade at a discounted price... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

We appreciate you taking the time to offer your constructive criticism of your recent stay at the Hard Rock Hotel Chicago. We all want to be the best we possibly can, and without our guests being honest and sharing what that its, we would never be able to achieve that. I am very sorry to hear that your experience was... More 

Detroit, Michigan
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just stayed here for 2 nights with some friends while in town for a concert. We all stayed in studio suite rooms and thought they were a great value ($149 through a discount travel website) given the size of the room and the location right on Michigan Avenue. We were overall happy with our stay, but did encounter a few... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

I would like to thank you and your friends for rocking out with us at the Hard Rock Hotel Chicago. Our Rock n' Roll themed hotel is certainly a perfect backdrop for a weekend in Chicago to see a concert. Next time you visit us make sure to check out our sandman sleep menu. This rockin amenity offers complimentary noise... More 

Mount Vernon, Iowa
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Very comfortable room, though the bathroom design is flawed, you need stretch arms to reach to toilet tissue from the stool. Not good. Also disappointed in the wi-fi and expected a little more memorabilia throughout the hotel.

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for reviewing your stay. We are sorry to see that you were disappointed with your stay with us. We generally do a good job of satisfying our guests and would like to apologize that this was not your experience with us. We do hope you decide to give us another chance in the future. Cheers, Carly Moore More 

Glasgow, United Kingdom
Top Contributor
209 reviews 209 reviews
38 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for 6 nights in Feb. Corner room in the tower had great views, super comfortable bed and large bathroom. Room was cleaned spotlessly every day too. The free Wi-Fi was welcome, though it ran out part way through my stay and reception had no vouchers, so incurred a $40-odd fee for the remaining three days, which reception refunded on... More 

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Memphis, Tennessee
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed outside of the city for a few days and splurged on this hotel for the night. My friends and I left from Chicago on a bus back to Memphis that wasn't leaving until late that evening. The men at the front desk went against policy to hold our bags for us behind the desk so we wouldn't have... More 

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HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you for your kind words regarding the service you received from our Front Desk Guest Service. We pride ourselves on superior customer service and I am glad to see that these team members went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them and their supervisors. We hope to see... More 

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Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#22 Spa Hotel in Chicago
#44 Luxury Hotel in Chicago
#68 Business Hotel in Chicago
#78 Family Hotel in Chicago
#78 Romantic Hotel in Chicago

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