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Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5
165 East Ontario Street, Chicago, IL 60611
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Courtyard Chicago Downtown/Magnificent Mile
Ranked #22 of 167 hotels in Chicago
4.5 of 5 stars 309 Reviews
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309 reviews from our community

Traveler rating
    165
    110
    27
    2
    5
See reviews for
Families
77
 
Couples
63
 
Solo
27
 
Business
72
 
What travelers say
  • Michigan avenue(7)
  • Would definitely stay(6)
  • Great location(6)
  • Few blocks(4)
  • Very clean(4)
Date Rating
Mount Vernon, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2012
1
person found this review helpful

What a pleasant surprise this hotel was. I was nervous about the quality of the hotel, due to the wonderful cost for a downtown hotel, but now I'm thrilled with what a great deal we found. The location is wonderful, close to everything! The Starbucks in the lobby is small, but very efficient! Rooms are on the smaller side, but... More

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Des Moines, Iowa
Top Contributor
86 reviews 86 reviews
Reviews in 42 cities Reviews in 42 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 23, 2012

First 5 Star in 2012!!! :) Wife and I stayed for two nights at this location. When I checked in I was recognized by membership and I asked for a possible room upgrade. We waited about 3 minutes and the lady at the desk kindly stated that I could get a King on the 24 floor (top floor) with a... More

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See 9 more reviews by RetiredArmyRANGER for Chicago
new albany, indiana
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 22, 2012

I stayed here on 3/20/12. The staff were very friendly. The location is two blocks away from the red line. Great seafood restaurant across the street. More

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Toronto, Canada
Top Contributor
102 reviews 102 reviews
Reviews in 55 cities Reviews in 55 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 21, 2012

I went to Chicago with a group of friends for some St. Patrick's Day festivities, and see a few sights along the way. The hotel has a terrific location being on Ontario Street just steps east of Michigan Ave (or the Magnificent Mile). It is conveniently located nearby the Hancock Tower, many deep dish pizza establishments (GIno's East, Uno, Due,... More

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See 8 more reviews by Tazaemon for Chicago
Western NC
Top Contributor
59 reviews 59 reviews
Reviews in 47 cities Reviews in 47 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed March 21, 2012
1
person found this review helpful

Courtyard is not my favorite Marriott brand, so was not looking forward to staying here - but glad that I did. A reasonably priced option 1 block off of the Miracle Mile, Starbucks in lobby, Dunkin Donuts across the street, and Capital Grill and Lux Cafe up the block. Of course shopping is just a few steps away - within... More

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Yorktown Heights, New York
Senior Contributor
40 reviews 40 reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 16, 2012
4
people found this review helpful

I stayed at this location for the Marriott brand and location while working at a trade show for a week. Last year, it was a great experience overall. Last week was a DISASTER. The bellman, concierge and front desk staff are all very polite. That has not changed. A few of the waitstaff in the restaurant are exceptional as well.... More

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See 5 more reviews by NyTravelinMan14 for Chicago
Bloomington, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2012
1
person found this review helpful

UNBELIEVABLE QUALITY FOR THE PRICE. Comfortable beds, clean, friendly service. This hotel is convenient to everything in the heart of downtown. It has a fabulous restaurant adjacent to it, as well. I highly recommend this hotel. More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
March 13, 2012

Thank you for the amazing compliments about our hotel! We are delighted that you enjoyed everything, from the rooms, to our location, to our restaurant, Viand. Viand is available for breakfast, lunch, and dinner and they handle our room service as well. Thank you again and we look forward to hosting your next stay! More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 8, 2012
1
person found this review helpful

We stayed for one night earlier this week. The room was spacious and well maintained. Good big screen TV. Front desk staff was wonderful. There's a Starbucks' in the lobby. We had a nice breakfast in the restaurant. It's just steps away from Michigan Avenue with lots of choices for restaurants and shopping. Elevator from the self-park garage drops you... More

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See 2 more reviews by windycityart for Chicago
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
March 13, 2012

Thank you for the wonderful comments about our hotel! We are so glad you enjoyed your stay. The Starbucks connected to the lobby is a great benefit to have on site, as well as the parking garage that is attached to the hotel, both especially if the weather is bad. Thanks again and we look forward to accommodating your next... More

McLean, VA
Senior Contributor
37 reviews 37 reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 3, 2012
1
person found this review helpful

Great location. Nice rooms. Remember, it's a Courtyard, not the Ritz. Got a great rate on Orbitz. Looked to have good dining options on-site, and of course lots of options withing walking distance. Only negatives: cheap towels in the rooms, and only average bedding. As a Marriott Gold, I did not get any special treatment, but for $99 during the... More

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See 7 more reviews by McLean4 for Chicago
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
March 13, 2012

Thank you for the observations about our hotel and your loyalty to the Marriott brand. We do our best to offer competitive rates to our guests. Our towels are the Marriott brand standard and I apologize those did not meet your expectations. In the future, we would be happy to send a new set of towels to your room if... More

Gettysburg, Pennsylvania
Top Contributor
101 reviews 101 reviews
Reviews in 29 cities Reviews in 29 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 2, 2012
2
people found this review helpful

I booked this hotel for business. I was worried about it being far from my office. It was about 3 miles down Michigan Avenue. I'm glad I rented a car. The room was very spacious, comfortable and clean. The area is awesome with a lot of restaurants and shopping on every corner. Very safe for tourists. There is a Starbucks... More

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See 4 more reviews by GburgfoodieQ for Chicago

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

  • Courtyard Chicago Downtown
  • Courtyard Chicago
  • Chicago Courtyard
  • Chicago Marriott
Address: 165 East Ontario Street, Chicago, IL 60611
Price Range: $$

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