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All 168 Chicago hotels

Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   165 East Ontario Street, Chicago, IL 60611 (Gold Coast)
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91%
Ranked #34 of 168 hotels in Chicago
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
lemonie777 Huntington Woods, Michigan
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555 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntington Woods, Michigan
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here one night while visiting the Chicago area. We were previously at a different hotel chain and really missed a lot of the included Marriott brand amenities. As for this hotel, nice staff, comfy beds, and great location. It is only a block from Michigan Avenue, which brings you to the Coach store and Grand Lux Cafe just... More

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Top Contributor
54 reviews 54 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I'm a Gold Marriott member and typically do not stay at Courtyard properties, but this one cannot be beat for it's location and price. It's right on Mag Mile near all kinds of shopping and restaurants. The site also has a garage onsite, and "normal" Chicago prices are charged. Would recommend this hotel and I have stayed here on several... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your loyalty to Marriott as a Gold Rewards Member. It was our pleasure hosting your stay here in Chicago. We work exceptionally hard to meet guest expectations and we thank you for taking the time to share your experience.We couldn't agree with you more on our location; just half a block from the Magnificent Mile, restaurants, and... More

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The Courtyard Marriott Magnificent Mile --excellent location, clean rooms, free wifi and pool. Literally walk out the front door of hotel turn left and you are on the Magnificent Mile. The staff was so helpful--from dining suggestions to booking tours--friendly, helpful and professional. We requested a higher floor if available for the rest of our stay--quickly granted request and offered... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your positive comments. Our hotel is known for its contemporary decor and convenience of travel and location. We couldn't agree with you more, our location is incredible. The ease of walking to landmark locations such as Navy Pier, John Hancock, and the Magnificent Mile is within minutes of our hotel. Thank you for your great comments... More

Phoenix, Arizona
Top Contributor
71 reviews 71 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This Courtyard suffered from needing some time to do some general non-daily maintenance. The daily housekeepers did an excellent job and our room was clean and spotless each day of our four day stay. It appeared that the hotel was running completely full and staff was pleasant and helpful. Our room was remarkably quiet overall, except for when there were... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your detailed response, we greatly appreciate all of your comments. We are so happy to hear you had a pleasant stay. Please accept our apologies for the issues you experienced in your room; we will have the appropriate departments be informed. Thank you for your kind comments about our friendly staff. We strive to exceed guest expectations... More

Birmingham, Alabama
Top Contributor
93 reviews 93 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for a conference back in early June. I stayed here though the conference was being held at a Hilton property because I am a platinum member with Marriott. I thought this was your average marriott. The rooms were nice, check-in ran smoothly and the location is nice. I was disappointed that no type of breakfast was offered... More

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback. We appreciate your loyalty to the Marriott brand as a Platinum member. We apologize for the experience you had with our Front Desk and Concierge. This has been brought to the attention of our Front Desk Manager to correct the mentioned issue.We hope you will reconsider our hotel and give... More

Hebron, Kentucky
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here for our 4th of July trip to Chicago and the location could not be better. We were able to walk almost everywhere. The hotel is just one block from the Mag Mile and there are MANY restaurants to choose from within walking distance. As with any hotel in a big city, you will hear... More

Was this review helpful? Yes 2
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your 4th of July getaway! Our location makes it very convenient for our guest's to get the full Chicago experience. We are just half a block from the Magnificent Mile where you can find all the best shops, restaurants, and attractions. We are glad you found our rooms to be comfortable... More

Cincinnati, Ohio, United States
Top Contributor
51 reviews 51 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location - 1 block from the magnificent mile, a few blocks from the river, tons of shops and restaurants within 1 block, not too far from navy pier (about 3/4 mile walk), and about the same walk to millennium park. Hotel rooms start at the 9th or 10th floor so you don't get much noise from traffic either.

Was this review helpful? Yes 4
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback. We couldn't agree with you more on our location; just half a block from the Magnificent Mile, close to Navy Pier and other great Chicago sites! We look forward to welcoming you back to the Courtyard Magnificent Mile! More

Cambridge, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a fan of Marriott hotels wherever I travel and this hotel in downtown Chicago is located perfectly with everything you could need and want to be close too. Walking distance to the red line, Michigan Avenue, the Navy Pier trolly, many superior restaurants and my room ample space on the 24th floor not a bad view either. Only... More

Was this review helpful? Yes 2
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your loyalty to the Marriott Brand! We love hearing about our guest's experiences and we are so happy you found our location convenient, our staff friendly, and our hotel clean! We couldn't agree with you more on our location; we are in the heart of the city! We apologize for the noise you encountered during your stay... More

Rye, Australia
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What a great hotel, with a location second to none. Good gym and pool area, free WiFi in all rooms. Staff extremely courteous and professional. Rooms found to be clean and fresh. Would highly recommend. Only negative would be service in the bar, below average.

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience. We appreciate hearing all of your wonderful comments about our staff and hotel. We will be sure to share your kind words with our team! We are so sorry for your experience at the bar and have passed on your comments to our Restaurant Manager to correct the mentioned issue.... More

Fort Worth, Texas
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here twice in two months and had an excellent experience both times. The hotel staff is pleasant and accommodating. The hotel is conveniently located one block off the Magnificent Mile in the neighborhood known as Streeterville. The medical branch of Northwestern University is nearby as is its affiliated hospital. Nevertheless, I was on a high floor (24th... More

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback and your loyalty to the Courtyard. We are so glad you found our hotel staff to be pleasant and accommodating. It’s our pleasure to assist you and make you feel at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site seeing... More

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 East Ontario Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard Chicago Downtown/Magnificent Mile 3*
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Courtyard
Chicago Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Green Hotel in Chicago #34 Family Hotel in Chicago #36 Romantic Hotel in Chicago #54 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Experience the grandeur of the Windy City at Courtyard Chicago Downtown Hotel near Magnificent Mile. Enjoy newly renovated lobby and guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design and the renowned value and service of a Courtyard. Our Chicago hotel near Magnificent Mile is ideally located, just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place and premium shopping at Macy's, Tiffany & Co., Nordstrom's, and Neiman Marcus along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, a Starbucks Coffee Shop, and an upscale restaurant, as well as over 3,700 square feet of space, nine meeting rooms, on-site catering, and complimentary fiber optic high-speed Internet access. Offering upscale, affordable lodging in the city, we're a leader among Downtown Chicago hotels near Magnificent Mile. Discover the thrill and excitement of the Windy City at the Courtyard by Marriott Chicago Downtown/Magnificent Mile Hotel. ... more   less 
Number of rooms
164

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