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All 168 Chicago hotels

Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   165 East Ontario Street, Chicago, IL 60611 (Gold Coast)
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91%
Ranked #34 of 168 hotels in Chicago
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 1 week ago
stephs1018 Cassopolis, Michigan
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557 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Cassopolis, Michigan
1 review
4 of 5 stars Reviewed 1 week ago NEW

My family and I travel to Chicago many times throughout the year but generally stay in the more upscale hotels. We don't visit during the Summer very often and I found that the rates at our usual choices were much higher than I wanted to pay for just one night. Since I was in town for a bachelorette party and... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your experience. You are right; our location can't be beat! We are only steps away from the Magnificent Mile, great restaurants, and shopping. We apologize for the delay on your check-in and we will be sure to share your feedback with our staff. We are delighted to hear your stay was clean and enjoyable. Thank you... More

Adare
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel a few times and it is a great value for the location! It is just a short walk to Magnificent Mile and it is a straight shot down Ontario to get on the Dan Ryan. There are plenty of restaurants around the hotel so you don't need to drive or catch a cab. The... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your experience. You are right; we are located in the heart downtown where all the shopping, restaurants, and main attractions are located. We are so happy to hear your enjoyed having Starbucks at your fingertips and Garrett's Popcorn right next door. We apologize for the carpet stains during your stay. We... More

Huntington Woods, Michigan
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here one night while visiting the Chicago area. We were previously at a different hotel chain and really missed a lot of the included Marriott brand amenities. As for this hotel, nice staff, comfy beds, and great location. It is only a block from Michigan Avenue, which brings you to the Coach store and Grand Lux Cafe just... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your stay in Chicago! We appreciate all of your kind words regarding our nice staff, comfortable rooms and location. We are located in the heart of the Windy City which makes it very convenient for guest's to see the city. You are correct; we are just half a block from the... More

Top Contributor
62 reviews 62 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm a Gold Marriott member and typically do not stay at Courtyard properties, but this one cannot be beat for it's location and price. It's right on Mag Mile near all kinds of shopping and restaurants. The site also has a garage onsite, and "normal" Chicago prices are charged. Would recommend this hotel and I have stayed here on several... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your loyalty to Marriott as a Gold Rewards Member. It was our pleasure hosting your stay here in Chicago. We work exceptionally hard to meet guest expectations and we thank you for taking the time to share your experience.We couldn't agree with you more on our location; just half a block from the Magnificent Mile, restaurants, and... More

2 reviews
5 of 5 stars Reviewed 1 week ago

The Courtyard Marriott Magnificent Mile --excellent location, clean rooms, free wifi and pool. Literally walk out the front door of hotel turn left and you are on the Magnificent Mile. The staff was so helpful--from dining suggestions to booking tours--friendly, helpful and professional. We requested a higher floor if available for the rest of our stay--quickly granted request and offered... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your positive comments. Our hotel is known for its contemporary decor and convenience of travel and location. We couldn't agree with you more, our location is incredible. The ease of walking to landmark locations such as Navy Pier, John Hancock, and the Magnificent Mile is within minutes of our hotel. Thank you for your great comments... More

Phoenix, Arizona
Top Contributor
71 reviews 71 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

This Courtyard suffered from needing some time to do some general non-daily maintenance. The daily housekeepers did an excellent job and our room was clean and spotless each day of our four day stay. It appeared that the hotel was running completely full and staff was pleasant and helpful. Our room was remarkably quiet overall, except for when there were... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your detailed response, we greatly appreciate all of your comments. We are so happy to hear you had a pleasant stay. Please accept our apologies for the issues you experienced in your room; we will have the appropriate departments be informed. Thank you for your kind comments about our friendly staff. We strive to exceed guest expectations... More

Birmingham, Alabama
Top Contributor
93 reviews 93 reviews
7 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for a conference back in early June. I stayed here though the conference was being held at a Hilton property because I am a platinum member with Marriott. I thought this was your average marriott. The rooms were nice, check-in ran smoothly and the location is nice. I was disappointed that no type of breakfast was offered... More

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback. We appreciate your loyalty to the Marriott brand as a Platinum member. We apologize for the experience you had with our Front Desk and Concierge. This has been brought to the attention of our Front Desk Manager to correct the mentioned issue.We hope you will reconsider our hotel and give... More

Hebron, Kentucky
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for our 4th of July trip to Chicago and the location could not be better. We were able to walk almost everywhere. The hotel is just one block from the Mag Mile and there are MANY restaurants to choose from within walking distance. As with any hotel in a big city, you will hear... More

Was this review helpful? Yes 2
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your 4th of July getaway! Our location makes it very convenient for our guest's to get the full Chicago experience. We are just half a block from the Magnificent Mile where you can find all the best shops, restaurants, and attractions. We are glad you found our rooms to be comfortable... More

Cincinnati, Ohio, United States
Top Contributor
54 reviews 54 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location - 1 block from the magnificent mile, a few blocks from the river, tons of shops and restaurants within 1 block, not too far from navy pier (about 3/4 mile walk), and about the same walk to millennium park. Hotel rooms start at the 9th or 10th floor so you don't get much noise from traffic either.

Was this review helpful? Yes 4
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback. We couldn't agree with you more on our location; just half a block from the Magnificent Mile, close to Navy Pier and other great Chicago sites! We look forward to welcoming you back to the Courtyard Magnificent Mile! More

Cambridge, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am a fan of Marriott hotels wherever I travel and this hotel in downtown Chicago is located perfectly with everything you could need and want to be close too. Walking distance to the red line, Michigan Avenue, the Navy Pier trolly, many superior restaurants and my room ample space on the 24th floor not a bad view either. Only... More

Was this review helpful? Yes 2
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your loyalty to the Marriott Brand! We love hearing about our guest's experiences and we are so happy you found our location convenient, our staff friendly, and our hotel clean! We couldn't agree with you more on our location; we are in the heart of the city! We apologize for the noise you encountered during your stay... More

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 East Ontario Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Courtyard Chicago Downtown/Magnificent Mile 3*
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Courtyard
Chicago Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Green Hotel in Chicago #34 Family Hotel in Chicago #36 Romantic Hotel in Chicago #53 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Experience the grandeur of the Windy City at Courtyard Chicago Downtown Hotel near Magnificent Mile. Enjoy newly renovated lobby and guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design and the renowned value and service of a Courtyard. Our Chicago hotel near Magnificent Mile is ideally located, just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place and premium shopping at Macy's, Tiffany & Co., Nordstrom's, and Neiman Marcus along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, a Starbucks Coffee Shop, and an upscale restaurant, as well as over 3,700 square feet of space, nine meeting rooms, on-site catering, and complimentary fiber optic high-speed Internet access. Offering upscale, affordable lodging in the city, we're a leader among Downtown Chicago hotels near Magnificent Mile. Discover the thrill and excitement of the Windy City at the Courtyard by Marriott Chicago Downtown/Magnificent Mile Hotel. ... more   less 
Number of rooms
164

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