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Courtyard Chicago Downtown/Magnificent Mile

#41 of 178 Hotels in Chicago
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165 East Ontario Street, Chicago, IL 60611
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1 room 1 guest
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Courtyard Chicago Downtown\/Magnificent Mile
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733 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was the first hotel I stayed in the US because we landed in Chicago before moving out east. It set the tone for the rest of 1 month long vacation that we had planned. As soon as we entered the hotel we were made very comfortable by the helpful check in assistants and the concierge. We asked lots of... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We thank you for your excellent review! We are grateful you chose the Courtyard Magnificent Mile for your stay in Chicago. We are in a great location which offers shopping, restaurants, and local attractions within walking distance. Our staff is full of great recommendations and we are glad they were able to accommodate your preferences. WE appreciate all of your... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

You can expect the same friendly attentive service you receive at any Marriott. Relative to other Courtyards I have stayed in, this one feels significantly more luxurious. Most hotels in the area with a similar price tag are pretty unremarkable. Great hotel for holiday inn price. Also has a pretty nice restaurant just off the lobby.

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback and your loyalty to the Marriott Brand. We are so glad you found our hotel staff to be friendly and helpful. It’s our pleasure to assist you and make you feel at home. We will be sure to share your kind words with our entire staff. We thank you for staying with us and... More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at the Courtyard by Marriott on East Ontario in Chicago! Our rooms were clean and comfortable with a great view! The restaurant had delicious food, great service! We were steps from the Magnificent Mile and Garrett's Popcorn was right next door. Every time we left, the delicious smell of the popcorn made our mouths water!... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback. We are so glad you found our hotel staff to be friendly and helpful. It’s our pleasure to assist you and make you feel at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site seeing. We will definitely pass along your... More 

Chicago, Illinois
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I been at Courtyard Mag Mile many times for business. Every time I really get amazed with the service of the whole staff. Employees work super hard and is amazing the passion and effort you can see on their team. Rooms are always ready and clean. Business meetings are arranged in no time. Employees behavior "inspire" customers on service!, specially... More 

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback. We are glad you found our hotel staff to be friendly and helpful and the rooms to be clean and comfortable. We will definitely pass along your nice comments about our staff. We work hard to exceed guest expectations so thank you for sharing your feedback. We thank you for staying with us and... More 

Minneapolis, MN
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here three nights to attend wedding. Location was ideal for walking throughout downtown, especially if you enjoy Millenium Park and the Art Institute of Chicago. I requested and received a higher floor and street view - very nice. As others have noted, our room was spacious and clean and the staff was helpful and friendly. Since we were... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your positive comments. We will be sure to share your warm and friendly thoughts with our whole staff. We are so happy you enjoyed your stay and found our guest rooms to be clean and spacious. We couldn’t agree with you more, our location is phenomenal. Our hotel is located in the center of Michigan Avenue,... More 

Chicago
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the Marriott Courtyard in downtown Chicago for a weekend in June 2015. We lived in Chicago for 5 years but came back for a visit to show the city to our young son and wanted to have access to everything downtown. The hotel location was great. It was 1 block from Michigan Ave and... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your courteous feedback! It was a pleasure hosting your stay in Chicago and we enjoy hearing how wonderful of a time you had during your stay. We are glad you found our team to be friendly and helpful and the rooms to be spacious. There are many choices of where to stay in the downtown area, so... More 

New York, NY
Level Contributor
100 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My teenage son and I stayed here for a weekend - his first time in Chicago. The location is great if you're looking to stay off the Mag Mile, and was an easy walk to all major sights. While a chain, it does have a boutique feel to it. The room we stayed in was very large for a city-center... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your positive comments.We appreciate all of your kind words about our staff. Our team works hard exceed guest expectations so your thank you for your feedback. We will be sure to share your warm and friendly thoughts with our whole staff. We are so happy you and your son enjoyed your stay and found our guest... More 

Pittsburgh, Pennsylvania
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here 3 nights and our stay was beyond amazing! Since this was a last minute stay, we wanted to see what the highest floor possible was and we got the 24th floor which is actually the top floor and we were in room 2401. The air quality and everything about the room was amazing including the view. All... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience. We are so happy to hear that you had such an enjoyable stay. It was our absolute pleasure to host your stay and to accommodate you on a higher floor. Our team works extremely hard to exceed all guest expectations so thank you for sharing your kind words. We will... More 

Las Vegas
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms were in good condition, but may be due for some sprucing up. Nice enough, though. Friendly staff and perfect location for many of the city's major attractions. Kind of pricey, but that is what you have to do for such a perfect location.

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your honest review. We are located in the center of Chicago’s best shopping on Michigan Ave. We are a few blocks from Millennium Park and Navy Pier. A variety of restaurants and the main attractions are all within walking distance from our front entrance. We are glad you found our staff to be friendly. Our team works... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful location! The hotel is very clean and rooms are spacious. My family and I are in town for my graduation. The hotel staff are very friendly and I want to say Lisette who is part of the housekeeping staff is very kind, she saw me carrying my cap and gown in the hall and congratulated me and when we... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Congratulations on your graduation! We are so glad you found our hotel staff to be friendly and helpful. It’s our pleasure to assist you and make you feel at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site seeing. We will definitely pass along your nice comments... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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