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All 174 Chicago hotels

Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   165 East Ontario Street, Chicago, IL 60611 (Gold Coast)
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Ranked #31 of 174 Hotels in Chicago
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
John a Los Angeles, California
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623 reviews from our community

Traveler rating
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    228
    46
    10
    5
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155
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

Given the location and fair price this is a good choice when in Chicago. The rooms are what you'd expect from a Courtyard. Standard amenities including good wifi for free. I did have some trouble at check-in. There was no one at the desk when I arrived and I had to wait a few minutes to be helped. I noticed... More

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Orange County, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very new and clean for a downtown property. Must have been recently updated. Price was right and the location cannot be beat. Close to everything. Room was very clean and I had great water pressure. In house restaurant was very good and even had a coupon available on Restaurant.com. You also may want to eat at the Purple Pig if... More

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Yardley, Pennsylvania
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a great weekend in Chicago while staying here. The location is perfect. There were 5 of us, so we reserved an oversized room with 2 queen and sleeper sofa. It was okay in size, and thankfully we didn't stay in the room very much. The kids enjoyed the pool, but it was a little cold for me. Overall,... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience. We are so happy to hear that your trip to Chicago was so enjoyable. We are glad we were able to accommodate you and your family during your stay. Thank you for choosing the Courtyard Mag Mile and we look forward to having you again in the Windy City! More

Hartland, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

I have been staying at this hotel for 3 years now. We host many training programs at this hotel and the stay is always wonderful. Hotel staff, catering and sales is top notch. Very receptive to our needs and always willing to help out. I have stayed here for non-work functions as well. Location is great! Right off of Michigan... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We can't thank you enough for your loyalty to the Courtyard Magnificent Mile. It is always a pleasure hosting your stay and we are so thankful to have the opportunity to host your group as often as we do. Our staff works extremely hard to exceed all guest's expectations so it is so great to hear your wonderful comments. We... More

Waterloo, Canada
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Very convenient location. Very clean and well maintained. Lobby restaurant has great food (steak salad was awesome). Reasonably priced for Chicago. Walk to many attractions. Valet or self park options available. Reminds me why I often choose Courtyard locations. Very consistently good.

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your experience. We couldn't agree with you more on our location; just steps from the Magnificent Mile, close to attractions like the John Hancock Tower, Water Tower, and Navy Pier. We are so happy to hear you found our hotel to be clean, comfortable, and our restaurant, Viand, to be delicious.... More

Croton on Hudson, New York
Top Contributor
64 reviews 64 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was greeted immediately by a bellman who remembered me from 2 years ago! The manager and staff were great. The restaurant had excellent food and service at good values. Location is very convenient to downtown and Magnificent Mile.

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your stay in Chicago. Our staff works extremely hard to make all guest feel as if we are your home away from home. It is so great that you had that experience and we will be sure to share your kind words with our entire staff. Our restaurant and bar, Viand,... More

Raleigh, North Carolina
Top Contributor
172 reviews 172 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Michigan Ave X Ontario. Close to train depot (ok, its a short walk but everybody walks here) or any cab will know exactly where this place is located. Staff was very professional offering great suggestions and sincerely seemed appreciative of the business. I love Chicago and this hotel allowed for easy access to a lot of places, customer meetings, and... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your experience. We are so happy to hear that you found our hotel conveniently located and our staff helpful. We would have to agree; we are located just half a block from the Magnificent Mile, minutes from local attractions, and great restaurants. We will be sure to share your wonderful comments... More

Kitchener, Canada
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was clean, quiet and in good condition. The location is great, just off the Mag Mile with all its shopping areas and only a 10 or 15 minute walk from the Chicago River or Navy Pier. Leslie at the front desk was very helpful to us. We arrived just before noon but she found a room and gave... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience. We are so happy to hear that your stay was clean and comfortable. We have to agree with you on our location; just half a block from the Mag Mile, great restaurants and the best attractions. We will be sure to share your wonderful comments with our entire staff. We... More

London, Canada
Top Contributor
270 reviews 270 reviews
62 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Bit dated. Small rooms Struggled with stars. Next night I stayed at Hyatt around corner and it was a much nicer place but also more expensive. Clean and comfortable Breakfast was ok and included with price. Self parking down street at a discount Staff was very friendly. Good central location

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback. We are so happy to hear you found our staff to be friendly and our rooms to be clean and comfortable. Our staff works extremely hard to exceed all guest's expectations. We sincerely apologize that your stay was not a 5 star visit. We hope you will reconsider our hotel... More

Santa Clarita
Top Contributor
111 reviews 111 reviews
111 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm really conflict between 3 and 4 stars, as I honestly think it's a 3.5 star property. That said, because the service was friendly and I enjoyed a fairly good night sleep for both nights of my stay, I will go with 4 stars. I was impressed with the quality of service as the front desk employees were quite attentive... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience. We appreciate all of your kind words about our staff . We will be sure to share your wonderful comments with our entire team. We also appreciate your feedback regarding your recent stay, we sincerely apologize for the inconvenience this caused you. We strive to exceed expectations and the appropriate... More

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Downtown/Magnificent Mile 3*
Number of rooms: 164
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Courtyard
Chicago Marriott

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