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Courtyard Chicago Downtown/Magnificent Mile

#35 of 176 Hotels in Chicago
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165 East Ontario Street, Chicago, IL 60611
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Courtyard Chicago Downtown/Magnificent Mile
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Courtyard Chicago Downtown/Magnificent Mile
Courtyard Chicago Downtown/Magnificent Mile
Courtyard Chicago Downtown/Magnificent Mile
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660 reviews from our community

Traveler rating
    351
    245
    48
    11
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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York, Pennsylvania
Top Contributor
119 reviews 119 reviews
47 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Got there late Friday night, at first I was disappointed that we were locked out and there was no bell or valet staff, but it was after midnight. Check-in staff was very helpful. Without the valet wasn't sure about the parking set-up but cleared that up the next morning. Parking garage makes up the 2nd to 9th floors. Parking garage... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard by Marriott as your accommodation for three nights . We are happy to hear that your stay was enjoyable. We work hard to meet guest’s expectations; we thank you for your kind comments about our staff. Viand has redesigned their menu so it is great to hear your wife's feedback on how much she... More 

Kitchener, Canada
Top Contributor
104 reviews 104 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for four nights on a late fall getaway weekend. Our room was clean and comfortable and the king bed was huge and squishy. The location is great, walking distance to several great restaurants, and everything else is accessible via transit from the Magnificent Mile. The Starbucks on the ground floor is handy too.

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We thank you for your excellent review! We are grateful you chose the Courtyard Magnificent Mile. We are in a great location which offers shopping, restaurants, and local attractions within walking distance. It’s wonderful to hear you enjoyed our king sized beds and that we met all of your comfort needs. Having a Starbucks in our Lobby is definitely great... More 

University City, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Clean, modern hotel with a very professional, efficient and helpful staff. Location is perfect for visiting Magnificent Mile and Loop attractions. Longer walk or short cab ride to other nearby attractions. I will stay here again when I am in the area. Bottom line: I felt welcomed and I was provided with a clean, quiet, comfortable and modern room. During... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your wonderful feedback! We are extremely excited to hear that your stay was clean and most suitable for your family. Our location is perfect for families looking to shop, sight see, and tour the city. Our team works hard to make every guest feel welcome and we are so happy to hear your positive comments. I will... More 

Shannon, Illinois
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Clean room. Very comfortable bed and excellent shower! Starbucks is in the building! Many restaurants nearby. Excellent location. Helpful staff. Easy walking distance to everything downtown. We highly recommend this hotel!

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for the list of reasons to why you like the Courtyard! We are grateful we had the opportunity to host your stay. You are right about our location; we are in the heart of the Magnificent Mile close to all of our local attractions. Thank you for the great comments about our staff, we strive to meet guest... More 

Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Right on the Magnificent mile, close enough to easily walk to the Loop. My wife, two kids, and I stayed here for three nights in March. The first room they gave us did have a lot of noise from rooftop heating/cooling units outside the window. We complained right away and were cheerfully moved to a room where that was not... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your enlightening feedback! We are extremely excited to hear that your stay was clean and most suitable for your family. Our location is perfect for families looking to shop, sight see, and tour the city. Our team works hard to make every guest feel welcome and we are so happy to hear your positive comments. I will... More 

Gaithersburg, Maryland
Top Contributor
86 reviews 86 reviews
49 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 1 week ago

The biggest appeal of this hotel is the location. It's close to pretty much everything. It's one block off of Michigan Ave - close to the action, but not quite as busy and loud. Walking distance to tons of shops, restaurants, bars and other attractions. Right around the corner from Garrett Popcorn, which smells delicious and tastes even better. Easy... More 

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your loyalty and courteous feedback! It was such a pleasure hosting your stay in Chicago and we enjoy hearing how wonderful of a time you had during your stay. We are glad you found our team to be friendly and helpful and our location convenient. You are correct; there are many choices of where to stay in... More 

Bernardsville, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I came to Chicago for college visits, but I wanted to see the sights so I choose the courtyard Marriott. If you want to save $50 a night the courtyard is on a side block of the magnificent mile instead of staying at the JW Marriott which is directly on the magnificent mile. The room is pretty standard for any... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your courteous feedback! It was a pleasure hosting your stay in Chicago and we enjoy hearing how wonderful of a time you have during your stay. We are glad you found our team to be friendly and helpful and our location convenient. We have to agree with you on our location; it is excellent for shopping, dining,... More 

Fond du Lac, WI
Top Contributor
69 reviews 69 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Courtyard is a very good one located in downtown Chicago. Easy access to many restaurant, dining and other entertainment options. The rooms are typical Courtyard, not too fancy but well appointed and very clean. Good dependable value option versus some of the others in downtown Chicago. Staff was very friendly (except for the bar) and checkin/checkout was efficient. Would... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your warm comments. We are delighted to hear during your stay we were able to accommodate your needs and you found our staff friendly and helpful. In addition, we are very glad to hear you enjoyed our location, we love that we are located in the heart of downtown. We have an extensive list of shops, restaurants,... More 

Arlington Heights, Illinois
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Courtyard Chicago Mag Mile is ideally located - one block from Michigan Avenue shopping and the restaurants of "Streeterville". Has an adjacent enclosed parking structure which is a "big plus" during Chicago's frigid winter. Small but well maintained and well heated swimming pool. Efficient & professional staff.

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you! It is wonderful to hear such great comments about our staff. We will be sure to relay these positive comments to the correct departments. We are happy to hear your stay was enjoyable. We are located in the heart of Chicago which makes it easy to access all that the city has to offer. Thank you for choosing... More 

Ulm
Top Contributor
118 reviews 118 reviews
58 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located in downtown Chicago surrounded by restaurants and shops. The rooms are a little bit better than in other Courtyards, since the air conditioning is integrated in the wall and thus less noisy then in other hotels of this chain. The rest is typical Courtyard style with good value for money. The hotel features a pool and... More 

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your honest review. You are right about our location! We are located in the center of Chicago’s best shopping on Michigan Ave. We are a few blocks from Millennium Park and Navy Pier. A variety of restaurants and the main attractions are all within walking distance from our front entrance. We are glad you had a comfortable... More 

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