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Courtyard Chicago Downtown/Magnificent Mile

#43 of 178 Hotels in Chicago
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165 East Ontario Street, Chicago, IL 60611
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Courtyard Chicago Downtown/Magnificent Mile
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Courtyard Chicago Downtown/Magnificent Mile
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711 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wichita, Kansas, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Location is very good for shopping and Navy Pier. Breakfast is good. Rooms were clean. Very nice that we were contacted prior to arrival to see if we had special requests. Concierge staff made great recommendations on how to get around town.

Was this review helpful? Yes
Cedar Rapids, Iowa
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

we travel as a family about once a year to Chicago, this is our first time coming in the summer... we usually always stay at some sort of Marriott hotel,, this time it was this one, in the midst of the year we had I didn't realize when I made the reservations how much it would be for sat night,,... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback and your loyalty to the Marriott Brand. We are so glad you found our hotel staff to be friendly and helpful. It’s our pleasure to assist you and make you feel at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site... More 

Arlington, Texas
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was our first stay at this Courtyard. The beds were so comfortable and the location perfect for great access to shopping. The rooms were spacious and clean. The only negative was the noise from the ambulances and other first responders.

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We are glad you found our guestrooms to be comfortable, spacious and clean. We are happy you enjoyed our location; it is perfect place to stay for shopping, dining, and site seeing. We will definitely pass along your nice comments to our staff. We thank you for staying with us... More 

London, Canada
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

Rooms are spacious and clean with all the amenities you expect. Staff were extremely friendly, courteous and helpful. Location was excellent for sightseeing Chicago's Magnificent Mile. You can easily walk to a wide variety of restaurants, stores and attractions, including famous Navy Pier. Water taxis, regular taxis, buses etc. can easily extend your reach to more attractions like Field Museum,... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thoughtful comments. We are glad you shared the list of reasons of why you like the Courtyard! We really enjoy our location as well; we are just steps away from restaurants, Michigan Avenue shopping, and major attractions. In addition, only three locks away from the Chicago River and Navy Pier. We are very happy to hear... More 

Assisi, Italy
1 review
5 of 5 stars Reviewed 2 weeks ago

I spent just an overnight time at this wonderful hotel but found the service impeccable, the room extremely clean and with every comfort. Not to mention the area, staying there permitted me to enjoy even the night life that downtown Chicago offers. I would recomend it to anyone who's looking for a relaxing and yet exciting experience.

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your comments. We couldn’t agree with you more about our location. We are located one block from Michigan Avenue shopping and only walking distance from all the great restaurants and entertainment. We are so happy to hear you had an enjoyably clean and comfortable stay. Thank you for sharing your experience at the Courtyard, we hope... More 

Indianapolis
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice rooms and friendly staff. Location is perfect for Miracle Mile shopping. You can access the river, lake and downtown by foot, cab or train. Cafes, pubs and restaurants abound, with many international and classic Chicago choices.

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you! It is wonderful to hear such great comments about our staff. We will be sure to relay these positive comments to the correct departments. We are very glad to hear you enjoyed our location, we love that we are located in the heart of downtown. We have an extensive list of shops, restaurants, and main attractions to see... More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in June for 3 nights. The hotel has a superb location, one block from the Magnificent Mile and all it's sights and a very easy walk from Navy Pier. The hotel rooms are clean and spacious, only minor surprise was the lack of an in-room safe which I personally consider a hotel room de-facto standard. The hotel does... More 

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback. We are so glad you found our hotel staff to be friendly and efficient. It’s our pleasure to assist you and make you feel at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site seeing. We will definitely pass along your... More 

Atlanta
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was very pleased with the accommodations this hotel provided. Me and my daughter came to Chicago from Atlanta and met up with my cousin and her daughter from Wisconsin. We originally planned to stay the weekend across the street at the Fairfield Inn but that staff was unhelpful and rude so we checked out after one night. The front... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your feedback regarding your recent stay. We are happy you found our team to be friendly and helpful . We are glad we were able to accommodate your needs during your stay here at the Courtyard. We will be sure to share all of your wonderful comments with our entire team. We thank you for choosing the... More 

Toronto, Canada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, son and I stayed at this hotel last week for four nights. The location can't be beat! Less than a block from the Mag mile, and lots of restaurants close at hand. The rooms were clean and nicely decorated in the standard Marriott burgundy and gold. I was surprised that the beds were harder than usual - perhaps... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thoughtful comments. We are glad you shared the list of reasons of why you like the Courtyard! We really enjoy our location as well; we are just steps away from Garrett’s Popcorn, Michigan Avenue shopping, and a variety of restaurants. In addition, only three locks away from Water Tower Place and the John Hancock. We are... More 

New Milford, Connecticut
1 review
5 of 5 stars Reviewed 3 weeks ago

Front desk staff (V) could not have been more helpful while understanding our need for adjoining rooms. He took the time to show us the rooms as well as the pool area! So grateful for the time and attention he gave us. The rooms were clean, comfortable and quiet. The location was perfect for walking downtown - so many shops... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your feedback regarding your recent stay. We are happy you found our team to be friendly and helpful and our hotel rooms to be the clean, comfortable, and quiet. Those are three of the basics we focus on to exceed guest expectations.We are glad we were able to accommodate your needs during your stay here at the... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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