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All 171 Chicago hotels

Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   165 East Ontario Street, Chicago, IL 60611 (Gold Coast)
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Ranked #31 of 171 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
LC34201 Bradenton, Florida
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601 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bradenton, Florida
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed today NEW

As a single female business traveler, I appreciated immediately that the access to the guest floors was by keycard, and the hotel is very clean. The location is great and the value for the price in my view is there. The property obviously is older, but that was not a detractor for me. What I had not anticipated was the... More

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Voorhees, New Jersey
Top Contributor
100 reviews 100 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice spartan hotel with virtually no amenities. Good price well located along the magnificent mile. Walking distance to many attractions. I stayed here on business, clean facility with no frills. This hotel needs a makeover. Parking garage is at the hotel for drivers.

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Birmingham, Alabama
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was a perfect hotel for a girls' weekend getaway. The location can't be beat. Only one block from the magnificent mile and within walking distance to many other attractions. The rooms were spacious and the staff very accommodating. We requested early check-in and a high floor and both were fulfilled. Also, if you need a driver, be sure to... More

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Birmingham, AL
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I agree with others who have said this property merits its high rating because of the people who work there and its excellent location. It was ideal for a girls' getaway, because we were just a block away from the Magnificent Mile. It feels like a very safe location. But it was the staff that work there that really kicks... More

Was this review helpful? Yes 1
Atlanta, GA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall our 4 night stay was acceptable, but there is room for improvement. Staff was great and attentive; the property is mediocre. The location is great. Just steps from Michigan Ave and great stores. Immediately next door to the intoxicating smell of Garrett's Popcorn. Easy walk to just about anywhere in a great walking town. This Courtyard has not been... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for the honest review. Please allow me to take the time to apologize for your recent stay. I sincerely apologize that your stay did not meet all of your needs and the inconvenience the elevators has caused. We strive to meet guest’s expectations and are thankful for your response so we can act accordingly by sharing this information... More

Hamilton, ON
Contributor
13 reviews 13 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited Chicago with my wife. Excellent, solid room that was comfortable and clean. Housekeeping staff was excellent. Location was great for what we were trying to do on the weekend. Would stay there again.

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for the courteous response. We are so happy you and your wife enjoyed our fabulous location. We love that our hotel is within walking distance of the Magnificent Mile, Navy Pier, and Chicago River. We appreciate all of your wonderful comments regarding our staff. We will be sure to share your feedback with the entire team. Thank you... More

Mathews, Virginia
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was very efficient and welcoming throughout our visit! Location was central to dining and shopping. Rooms very well appointed , exceptionally clean with modern fittings. I felt very safe with the room keys needed to operate elevators. We had a wonderful stay and will definitely be back! Highly recommend!

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your enlightening feedback! We are extremely excited to hear that your stay was clean and most suitable for you. Our location is perfect for shopping, sight seeing, and touring the city. Our team works hard to make every guest feel welcome and we are so happy to hear your positive comments. I will be sure to share... More

Roseland, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Courtyard Magnificient Mile for 2 Nights with my daughter over the weekend - my first trip to the Windy City and LOVED IT! The location is absolutely perfect, the hotel is right in the heart of Chicago. The employees offered exceptional service from check-in to check- out. Discovered Garrett's Popcorn right next door (they pump the smell... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your first trip to Chicago! It is so great to hear that you and your daughter had an exceptional time. Our staff works hard to exceed all guest's expectations and makes the Courtyard your home away from home. We couldn't agree with you more on our location; just steps from the... More

Downingtown, Pennsylvania
Top Contributor
99 reviews 99 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location is excellent, less than a block from Michigan Ave and a few more to the river. The rooms are clean, spacious and quiet but the difference is the people. I recently had an issue with some belongings I left behind and the staff went out of their way to help me out. Could not have been more satisfied... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard as your choice of accommodation. Our hotel works hard to meet guest expectations and we are grateful for you to share your experience. Our location is very convenient, we love being in the heart of Chicago. It was our pleasure to assist you with your belongings and we will be sure to share you... More

Guelph, Canada
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for business for a couple of days and I have no complaints. The hotel was clean and easy to get around. The room I was given was a suite and it was nicely set up. Bed was comfortable and housekeeping kept the room very clean. Although I didn't eat in the restaurant, I did have a couple... More

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your positive comments. We will be sure to share your warm and friendly thoughts with our whole staff. We are so happy you enjoyed your stay and found our guest rooms to be clean and comfortable. We couldn’t agree with you more, our location is phenomenal. Our hotel is located in the center of Michigan Avenue,... More

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Downtown/Magnificent Mile 3*
Number of rooms: 164
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Courtyard
Chicago Marriott

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