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Courtyard Chicago Downtown/Magnificent Mile

#43 of 178 Hotels in Chicago
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165 East Ontario Street, Chicago, IL 60611
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Courtyard Chicago Downtown/Magnificent Mile
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Courtyard Chicago Downtown/Magnificent Mile
Courtyard Chicago Downtown/Magnificent Mile
Courtyard Chicago Downtown/Magnificent Mile
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717 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Haven, Connecticut
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is a great value! It is conveniently located, well decorated and very comfortable! More than anything, though, the staff is extraordinary! We had an issue with the tv not working, and someone from the engineering staff was available immediately; and he followed up and made sure we got credited for in room movies. The front desk staff called... More 

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Cedar Rapids, Iowa
Level Contributor
135 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a good medium level hotel for a decent price in the heart of Chicago. It's not the best and not the worst. The attached restaurant is NOT a Marriott facility as you can tell by the lousy service and food. The rooms were good except for a couple of issues that just bugged me. The corners and vents... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel was a perfect location to Michigan Avenue as well as many of the main tourist sites of Chicago. Our room was a nice size and everything was very neat and clean. The beds were very comfortable too. The front desk staff/concierge were so helpful when needing ideas for restaurants, tours, etc. A shout out to Hari, who suggested... More 

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Columbus, Ohio
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The front desk was welcoming, friendly and efficient when I arrived. On the way out to dinner I stopped at the front desk and asked for a couple more packs of coffee to be sent to my room. When I got back the coffee was waiting in my room and there was a message on the phone from the front... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great location within walking distance of so many downtown Chicago attractions. WiFi was fast, we streamed NCAA basketball games from inside our room. (Go Badgers!) Service was excellent, we got a good deal on Hotwire.com.

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience. We couldn't agree with you more; we are located just steps from shopping, dining, and local attractions. We are so happy to hear that you were able to enjoy the badgers game right from the comfort of your room. Our team works extremely hard to exceed guest expectations so we... More 

Cadillac, MI
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We took our 5 grandkids to their first trip to Chicago. I cashed in Marriott points and got two rooms with two queens. We got there around 1:00 on a Friday and couldn't check it however, the staff were really helpful and stored our bags while we hit the town for the afternoon. They called to let us know when... More 

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile! It sounds like you and your grandkids had a wonderful time visiting Chicago. We are so honored to be a part of such a memorable weekend for your family. We are located in the heart of Chicago which makes it easy to access all that the city has to offer. We are... More 

Wichita, Kansas, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is very good for shopping and Navy Pier. Breakfast is good. Rooms were clean. Very nice that we were contacted prior to arrival to see if we had special requests. Concierge staff made great recommendations on how to get around town.

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience. We are so happy to hear that you found our staff to be helpful and our rooms clean. Our team works extremely hard to exceed guest expectations so we appreciate all of your wonderful feedback. We are located in the heart of Chicago which makes it easy to access all... More 

Cedar Rapids, Iowa
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

we travel as a family about once a year to Chicago, this is our first time coming in the summer... we usually always stay at some sort of Marriott hotel,, this time it was this one, in the midst of the year we had I didn't realize when I made the reservations how much it would be for sat night,,... More 

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback and your loyalty to the Marriott Brand. We are so glad you found our hotel staff to be friendly and helpful. It’s our pleasure to assist you and make you feel at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site... More 

Arlington, Texas
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was our first stay at this Courtyard. The beds were so comfortable and the location perfect for great access to shopping. The rooms were spacious and clean. The only negative was the noise from the ambulances and other first responders.

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We are glad you found our guestrooms to be comfortable, spacious and clean. We are happy you enjoyed our location; it is perfect place to stay for shopping, dining, and site seeing. We will definitely pass along your nice comments to our staff. We thank you for staying with us... More 

London, Canada
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

Rooms are spacious and clean with all the amenities you expect. Staff were extremely friendly, courteous and helpful. Location was excellent for sightseeing Chicago's Magnificent Mile. You can easily walk to a wide variety of restaurants, stores and attractions, including famous Navy Pier. Water taxis, regular taxis, buses etc. can easily extend your reach to more attractions like Field Museum,... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thoughtful comments. We are glad you shared the list of reasons of why you like the Courtyard! We really enjoy our location as well; we are just steps away from restaurants, Michigan Avenue shopping, and major attractions. In addition, only three locks away from the Chicago River and Navy Pier. We are very happy to hear... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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