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Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5 165 East Ontario Street, Chicago, IL 60611
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Certificate of Excellence 2014
Courtyard Chicago Downtown/Magnificent Mile
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Courtyard Chicago Downtown/Magnificent Mile
Courtyard Chicago Downtown/Magnificent Mile
Courtyard Chicago Downtown/Magnificent Mile
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651 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington Heights, Illinois
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Courtyard Chicago Mag Mile is ideally located - one block from Michigan Avenue shopping and the restaurants of "Streeterville". Has an adjacent enclosed parking structure which is a "big plus" during Chicago's frigid winter. Small but well maintained and well heated swimming pool. Efficient & professional staff.

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Ulm
Top Contributor
108 reviews 108 reviews
53 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is located in downtown Chicago surrounded by restaurants and shops. The rooms are a little bit better than in other Courtyards, since the air conditioning is integrated in the wall and thus less noisy then in other hotels of this chain. The rest is typical Courtyard style with good value for money. The hotel features a pool and... More 

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minnesota
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Traveled to Chicago with my two teenagers for the One Direction concert at Soldier Field. I chose this hotel based on location, price and Marriott reputation. I booked 2 rooms and was a bit disappointed that they were not in closer proximity to each other. I requested a change but was unable to work anything out. Overall, the stay was... More 

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your trip with your daughter's. We are so happy to hear that you found our location convenient and easy to access the city. We appreciate your kind words about our staff. We will be sure to pass along your wonderful comments. We sincerely apologize that we were unable to accommodate the... More 

Wauwatosa, Wisconsin
Top Contributor
77 reviews 77 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had two rooms. One was a suite for the birthday girl and her girlfriends, the other a standard room for me and the other mom. Both rooms were quite spacious. I really like the vanity area being outside the bathroom so it's easy for people to get ready. We had breakfast at the hotel restaurant and it was delicious... More 

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your honest review. You are right; we are located in the heart downtown where all the shopping, restaurants, and main attractions are located. We are so happy to hear your enjoyed the size of our rooms. We appreciate all of your wonderful comments about our staff. Our team works extremely hard to exceed all guest expectations so... More 

Leadville, CO
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My sister and I stayed here at the Marriott Courtyard Downtown for a girls weekend away. She drove up from Indy and I flew in. The hotel was far away from Midway Airport but not too hard to find. We used the Valet Parking which was $62/day in addition to the room rate, but it was worth it to not... More 

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your girls weekend! It is so great to hear how wonderful of a stay you and your sister had in Chicago. We have to agree with you on our location; just steps from the Magnificent Mile, great restaurants, and attractions. Being located in the heart of Chicago makes it easy to... More 

NS
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived Thursday March 19th staying for 3 nights. The hotel is in an excellent location with walking distance to a number of bars, restaurants, and shopping. Personal safety is not an issue in this area. The hotel staff is very polite and attentive. Hector at the concierge desk is excellent and seems to know what you want before you... More 

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for the courteous response. We are so happy you were satisfied with the price and that you enjoyed our fabulous location and customer service. We love that our hotel is within walking distance of the Magnificent Mile, Navy Pier, and great restaurants. We appreciate your wonderful comments about our staff. Our team works extremely hard to make ever... More 

Brea, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent 3 days in this hotel during my business visit in Chicago back in October 2014. It was really nice and clean. free wifi, fitness room and all. Very good price too, little over hundred bucks during the recycling convention. I would recommend paying a few bucks extra then to get the hotel across from the street. its in... More 

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your experience. We are so happy to hear that you found our hotel to be clean and you were able to take advantage of the amenities we have to offer. We have to agree with you on our location; we are just steps from the Magnificent Mile, great restaurants, and attractions.... More 

Detroit, Michigan
Contributor
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am currently staying here now (Feb. 18-19). The combination of its location and the $$ rate are the best I've ever experienced here in the Windy City. We are close to all sorts of eateries and shopping. For those two reasons alone, I would give this place 4 stars. Every staff member we have come in contact with has... More 

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience that was caused to you and your family during your stay. It is unusual for us to hear negative feedback like this and we truly appreciate you sharing your comments so that we can improve. This has also been brought to our Director of... More 

Somerville, New Jersey
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location. Staff was fantastic; super friendly and helpful. Located about 100 yards from the Miracle mile. Lots of restaurants and shops within a short walk. Hotel has a restaurant and bar (which I did not visit). Also Starbucks on site. Right across the street is the Capital Grille. Only negative is that it is not close to ant Metro... More 

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your stay in Chicago. We are so happy to hear that you found our staff to be helpful and friendly and our location convenient. Our staff works extremely hard to make sure every guest feels at home and comfortable so we appreciate your great feedback. We have to agree with you... More 

Atlanta, Georgia
Top Contributor
73 reviews 73 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When in Chicago for the past few years, I have stayed primarily at the Renaissance on Wacker which is a great hotel. But, for the price differential, you cannot beat this Courtyard. The one negative on this property is that, for some reason, the windows don't seem to keep out as much noise as the windows at the Renaissance. Because... More 

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your courteous feedback! It’s always a pleasure hosting your stay in Chicago and we enjoy hearing how wonderful of a time you have during your stay. We are glad you found our team to be personable and the bedding to be comfortable. There are many choices of where to stay in the downtown area, so thank you... More 

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Downtown/Magnificent Mile 3*
Number of rooms: 164
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Courtyard
Chicago Marriott
Hotel Style:
#26 Family Hotel in Chicago
#41 Business Hotel in Chicago
#61 Romantic Hotel in Chicago

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