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All 174 Chicago hotels

Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   165 East Ontario Street, Chicago, IL 60611 (Gold Coast)
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Ranked #31 of 174 Hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Profguy Indiana
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610 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indiana
Top Contributor
223 reviews 223 reviews
30 hotel reviews
384 helpful votes 384 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is hard to knock this place since it has all the basics. Great location. Clean rooms. Comfortable AC. Breakfast served in your room. Good service. Extremely helpful front desk. My breakfast order was late (as it was last time I stayed) and incorrect (wrong toast), but still good. The only real problem is the extremely slow and crowded elevators.... More

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Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for a business meeting and was truly impressed with the cleanliness, the friendliness, and the quality of food in the meetings. The banquet staff was extremely attentive and quick to converse and assist. You could tell the property runs like a well oiled machine and it doesn't hurt that the location is fantastic. Keep up the great work!

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Washington DC, District of Columbia
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

Recenlty stayed two nights here on business. The hotel is in a great central location. My room was relatively clean, but not immaculate. Parking is a bit pricey, but its downtown Chicago. Nothing stands out a being very good or bad. Its just a good Marriott property. I'd stay here again.

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Charles Town, West Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Himself and Yours Truly recently spent four days in Chicago. We were there for a family wedding—a destination wedding—and we needed practical, comfortable lodging to see us through a series of planned events. We ended up choosing the Courtyard by Marriott on East Ontario Street because it was convenient to the hotel where the wedding was held, yet had a... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We thank you for taking the time to share your experience. You are correct; we are located right by the hustle and bustle of Michigan Avenue. We are so happy to hear you found our rooms spacious and clean for your family of three. Thank you for your kind words about our staff. Our staff works hard to exceed guest... More

Cincinnati, Ohio
Top Contributor
50 reviews 50 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has a great location, steps from Garrett's Popcorn(!) and 1 short block to Michigan Avenue. We requested a room on a high floor and received it! The rate was excellent for Chicago. Elevators are fast and common areas are clean. Our room was mostly clean except for some peanuts we found on the floor. They had only provided... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience. We are so happy you found our hotel clean and comfortable. Our location is great for seeing all that Chicago has to offer including great restaurants, shopping, and local attractions. We apologize that you had only received one glass and the condition of the sofa. We have shared your feedback... More

Grand Bend, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Every time we stay at a Marriot we wonder how they are able to get the best staff ever! Leslie made us feel like one of the family. Kudos for everything they did--including the cake at breakfast! The room was perfect, the breakfast fast and good and the pool was relaxing as it should be. The location was right off... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Happy Belated Birthday to you! We feel so honored to have been a part of the celebration. We appreciate all of your wonderful words about our staff. Our staff works hard to make all guest's feel as if we are your home away from home. We have to agree with you on our location; just steps from the Magnificent Mile,... More

London, Ontario, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my first visit to Chicago and I had no idea what I was in for when I got there. The staff at the hotel were incredibly friendly and were always able to answer any questions I had about the surrounding area and how to get there. In regards to the rooms, I did appreciate that the vanity was... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for you for choosing the Courtyard Magnificent Mile for your first trip to Chicago! We are glad you shared your experience! We are very happy to hear such great comments about our staff and that your stay was most enjoyable and accommodating. We will be sure to share your kind words with our entire team. We look forward... More

The Colony, Texas
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It's hard to beat the location. It's a short walk to one of a dozen downtown Chicago attractions, to include some fantastic shopping if that's what your trip is for. Sadly, my trip was for business, which means I arrived mid-week lugging a bag full of business electronics and a poor attitude. Check-in was smooth and felt very welcoming; I've... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thorough review. We appreciate your kind words about our staff and your loyalty to Marriott. We sincerely apologize for the inconvenience the outlets caused you. Our goal is to exceed guest expectations during their stay and make you feel as if we are your home away from home. This has been brought to our Director of... More

Pasadena, Ca
Contributor
20 reviews 20 reviews
7 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

I attended a conference recently requiring a three night stay at this property. The location was well situated in the Magnificent Mile neighborhood, within a block of Starbucks, Garrett popcorn, Dunkin Doughnuts, and a host of establishments ranging from casual to fine dining experiences. From the front door you are only steps away from the hustle and bustle Michigan Ave.... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your positive comments. Our hotel is known for its convenience of travel and location. Your safety is very important to our hotel and we work hard to maintain a secure environment. We couldn't agree with you more, our location is incredible. The ease of walking to landmark locations such as Navy Pier, John Hancock, and Willis... More

Bradenton, Florida
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

As a single female business traveler, I appreciated immediately that the access to the guest floors was by keycard, and the hotel is very clean. The location is great and the value for the price in my view is there. The property obviously is older, but that was not a detractor for me. What I had not anticipated was the... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your courteous feedback! It was an absolute pleasure hosting your stay in Chicago and we enjoy hearing how wonderful of a time you had. We are glad you found our team to be friendly and helpful and the hotel to be clean and secure. There are many choices of where to stay in the downtown area, so... More

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Downtown/Magnificent Mile 3*
Number of rooms: 164
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Courtyard
Chicago Marriott

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