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All 169 Chicago hotels

Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   165 East Ontario Street, Chicago, IL 60611 (Gold Coast)
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Courtyard Chicago Downtown/Magnificent Mile
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91%
Ranked #36 of 169 hotels in Chicago
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 5 days ago
Jennifer J North Attleboro, Massachusetts
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575 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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North Attleboro, Massachusetts
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is my third stay here this year for business. Every staff member that I have had the pleasure of interacting with has exemplified true hospitality and considers customer service with a smile a genuine priority. Each visit has been better than the last. The location is great for tourists, just a block from the magnificent mile, easy walk to... More

Was this review helpful? Yes 1
Carmel, New York
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The location of the hotel is just excellent. Right off the hustle & bustle of Michigan Avenue. The rate was a bit high, but that's to be expected for a city hotel during the Summer months. Large rooms for a city hotel. Clean, new, and friendly staff. I had a room on a higher floor which provided a nice view... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thoughtful comments. We are glad you shared the list of reasons of why you like the Courtyard! We really enjoy our location as well; we are just steps away from Garrett’s Popcorn, Michigan Avenue shopping, and a variety of restaurants. In addition, only three locks away from Water Tower Place and the John Hancock. We are... More

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here with my family. From beginning to end, absolutely one of the best places to stay, great stuff, good area I felt very safe. We will most definitely stay here again. Two thumbs up. Hard to find reasons to be dissatisfied

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile! We are so happy that you and your family had such an enjoyable stay. Our guest's are our top priority especially when it comes to your safety We will be sure to share all of our kind words with our departments. We look forward to having you again in the Windy City! More

Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here for a trade show, but the location just off of Michigan Avenue is ideal. Within walking distance to everything you need! The hotel itself was clean and comfortable with large rooms, friendly and efficient staff. I ate at the hotel bar one evening and the food was delicious. They have nightly drink specials, too. I'm a Marriott... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank for you for your loyalty to our brand. We are very glad we were able to accommodate you during your stay in Chicago. You are correct; we are located just steps from Michigan Avenue, the heart of Chicago. We really appreciate your kind comments about our friendly staff and the cleanliness of our rooms. We will be sure to... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just stayed at the Courtyard Miracle Mile for business. I have been traveling for business for 30 years and this staff is one of the best I have ever experienced. We had alot of boxes for our meeting and the staff helped us store and then move these boxes. They were always pleasant and helpful. They stopped by frequently... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We can't thank you enough for sharing your wonderful comments! Our staff works extremely hard to exceed all guest's expectations and we are so happy we made your stay so enjoyable. We will be sure to share all of your kind words with our entire team. It was an absolute pleasure to host your group and we look forward to... More

Hewitt, New Jersey
Contributor
16 reviews 16 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I only stayed at the hotel for 1 night for business. The property was clean and functional. The beds were amazing to sleep on. Excellent price point given the location. The hotel is located smack in the heart of downtown which gives you plenty of options to walk to many fantastic restaurants in the local area. Otherwise taxis are readily... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback! We are so glad you found our hotel to be clean and comfortable. It’s our goal to make you feel right at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site seeing. We thank you for staying with us and look... More

Northeastern Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our first trip to Chicago and enjoyed this hotel. Unfortunately I cannot give an excellent rating because of a few things. First all the good things about this hotel. The staff are fantastic...extremely helpful and so approachable. The restaurant in the hotel had great food, a fantastic waiter on our first night there. He was on his own... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thorough review. We sincerely apologize for the condition of the swimming pool and your carpeting that you experienced. Our goal is to exceed guest expectations during their stay. This has been brought to our Housekeeping Manager to correct the mentioned concerns. Thank you for your feed back and thank you for your time. We hope you... More

Jacksonville, Florida
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is a very nice Courtyard the rooms are pretty standard. The location is perfect and easy walking to great restaurants and awesome shopping. Parking is expensive as is all locations in the city. The staff is superb and are extremely helpful on directions and recommendations.

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you! It is wonderful to hear such great comments about our staff. We will be sure to relay these positive comments to our team. We are happy to hear your stay was enjoyable. There are many choices of where to stay in the downtown area, so thank you for selecting our hotel for your stay in Chicago! We hope... More

Louisville, Kentucky, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice hotel in the heart of the Magnificent Mile. The room was large and spacious and included a couch and a microwave. The pillows on the bed were huge and very comfortable. I also really liked how the bathroom seemed separated from the room itself so I didn't feel like I would wake anyone if I turned a light on... More

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We are so happy to hear that you enjoyed our spacious and comfortable rooms! We appreciate all of your kind words about our staff and we will be sure to share your feedback! We would have to agree; we are just half a block from the Magnificent Mile where you... More

Royal Oak, Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, little hard to locate. Valet parking also a little difficult and hard to get to. Rooms were pretty nice. Staff very nice and helpful. Dining in hotel very good and good to have in-house dining a Marriott. Great, great location.

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We appreciate all of your kind words about our staff and we will be sure to share with the entire team! Our restaurant, Viand Bar & Kitchen, has an excellent menu and we are so glad you were able to enjoy it! We definitely have to agree with you on... More

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 East Ontario Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Downtown/Magnificent Mile 3*
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Courtyard
Chicago Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Green Hotel in Chicago #32 Family Hotel in Chicago #49 Romantic Hotel in Chicago #59 Business Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Experience the grandeur of the Windy City at Courtyard Chicago Downtown Hotel near Magnificent Mile. Enjoy newly renovated lobby and guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design and the renowned value and service of a Courtyard. Our Chicago hotel near Magnificent Mile is ideally located, just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place and premium shopping at Macy's, Tiffany & Co., Nordstrom's, and Neiman Marcus along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, a Starbucks Coffee Shop, and an upscale restaurant, as well as over 3,700 square feet of space, nine meeting rooms, on-site catering, and complimentary fiber optic high-speed Internet access. Offering upscale, affordable lodging in the city, we're a leader among Downtown Chicago hotels near Magnificent Mile. Discover the thrill and excitement of the Windy City at the Courtyard by Marriott Chicago Downtown/Magnificent Mile Hotel. ... more   less 
Number of rooms
164

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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