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Courtyard Chicago Downtown/Magnificent Mile

#35 of 177 Hotels in Chicago
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165 East Ontario Street, Chicago, IL 60611
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Courtyard Chicago Downtown/Magnificent Mile
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Courtyard Chicago Downtown/Magnificent Mile
Courtyard Chicago Downtown/Magnificent Mile
Courtyard Chicago Downtown/Magnificent Mile
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672 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Somerset, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have mixed emotions about this hotel. I spent three nights there, and generally was well satisfied. The staff is friendly and the room was clean. However, the room was starting to show its age - furniture was showing wear, like it was from Salvation Army, and the bathtub drain stopper was inoperative. But again, the room was clean and... More 

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Downers Grove, Illinois
Top Contributor
67 reviews 67 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is very nice, beds were good, bathroom good. Because it's a fairly compact hotel all of the rooms are close to the elevator. Nice location to Michigan avenue and Water Tower Place. My only complaint is the carpet was stained in my room which for a $200+ a night room I would not expect.

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1 review
5 of 5 stars Reviewed 6 days ago NEW

This was the weekend dream.... If you are planning a wedding... This is an amazing place....I like to call her my personal wedding planner "Rose", say my vision right from the start.... Above and beyond..doing everything from out of state, to the final product was more than could have been expected...... I also want to sent out a huge thank... More 

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Michigan
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Smaller, nice hotel with friendly, professional staff; clean, nice decor; excellent location; and accessible self-parking down the street. Close to MI Ave, places to eat, and banks. We did not eat on site. Stayed on the 15th floor so the view was decent. A few sirens at night but that isn't anything different than any other big city I've stayed... More 

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard by Marriott as your accommodation in Chicago. We couldn’t agree with you more; we love our location. We are in the heart of the Windy City, only steps away from restaurants and shopping, and only a few blocks from Chicago’s main attractions. We are delighted to hear you enjoyed our staff, we work hard... More 

Hampshire78
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a real interesting one! You are surrounded by skyscraping, corporate hotels. Then, you have this 'little' twenty four flour affair - actually rooms do not begin until the 10, as the earlier ones are for parking. It is perfectly situated: quiet side road but about 100 years from the Magnificent Mile with its shops and side streets filled... More 

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your courteous feedback! It was a pleasure hosting your stay in Chicago and we enjoy hearing how wonderful of a time you have during your stay. We are glad you found our team to be friendly and helpful and the rooms to be clean and spacious. You are correct; there are many choices of where to stay... More 

Minneapolis, Minnesota
Senior Contributor
25 reviews 25 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Alright, I am a Marriott Platinum Lifetime Guest, but if I were looking for a place to stay, the location alone would put me in a bed here. One block off Michigan Avenue, in the Heart of the Magnificent Mile. Garrets Popcorn Store next door, a Starbucks attached, a Dunkin Donuts across the street, a reasonable in-hotel bar, restaurants all... More 

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your warm comments. We know it is challenging staying comfortable while away from home so we try our best to make you feel at home . We are delighted to hear during your stay we were able to accommodate your needs and you found our staff friendly and helpful. In addition, we are very glad to hear... More 

Ann Arbor, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The location is excellent for visiting Chicago. Everything north and south is walkable. But the experience was made even better by the staff. They were so helpful in helping us get the most out of our family vacation. Vechaith with the front desk staff was excellent at understanding what we were looking for and helping to guide us in our... More 

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you! It is wonderful to hear such great comments about our staff. We will be sure to relay these positive comments to the correct departments. We are happy to hear your stay was enjoyable.We are located in the center of Michigan Avenue convenient for all travelers, business and pleasure. We look forward to hosting your stay again in the... More 

Bowling Green, Kentucky
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed a 3 night stay with kids. Perfect location. Pool was very small. Staff made great recommendations on local restaurants. Only surprise was the $50/night parking garage charge but I guess this is typical for parking in the area. Would stay again.

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your courteous feedback! It was a pleasure hosting your stay in Chicago and we enjoy hearing how wonderful of a time you had with your family. We are glad you found our team to be friendly and helpful. There are many choices of where to stay in the downtown area, so thank you for selecting our hotel.... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed in a room for four with two king size beds. Very comfy and a great night sleep after our long flight! Room was big and had a small changing area as well as the bathroom - very useful. Hotel staff were friendly and helpful. Only downside was one of the three elevators was out of service which made... More 

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thoughtful comments. We are glad you shared the list of reasons of why you like the Courtyard! We are very happy to hear such great comments about our staff and that your stay was most enjoyable and comfortable. We sincerely apologize for the inconvenience the elevator had caused you. We will be sure to share your... More 

Cincinnati
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We didn't have a lot of time to research where to stay with our family of 5 for a last minute trip to Chicago. We chose this hotel because it seemed nice and clean and we thought it was a great location, had a pool, offered self park, and free internet. We loved the larger 2 bed room. First-- it... More 

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your first trip to Chicago! It sounds like you and your family had a wonderful time and saw many great attractions. We are located in the heart of Chicago which makes it very easy to access all that the city has to offer. Our team takes much pride in keeping the... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.

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