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All 167 Chicago hotels

Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   165 East Ontario Street, Chicago, IL 60611 (Gold Coast)
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92%
Ranked #33 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
orrs1999 West Branch, Michigan
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516 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Branch, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

This was an awesome location, centrally located to walk to Navy Pier and Mag Mile, 360 Observatory, and Mill Park. Short cab ride to Shedds. 7 Eleven, Dunkin Donuts nearby! A pool (although loud when busy) for kids, very nice fitness center (wish I could have used it) Ryan Paul Dean Shanti Lindsey and all were fabulous in main lobby.... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile for your stay in Chicago! We couldn’t agree with you more on our locations; just half a block from shopping, the best sites, and restaurants. We will be sure to share all your kind words with our staff. We appreciate the time you have taken to share your feedback. We look forward... More

bellevue, Oh
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I would definitely stay here again! The rooms are not huge, but we crammed 6 people into one which in hindsight was probably not a great idea just because of one bathroom with 6 people. There is a mini fridge. The location of this hotel is great for cruising the magnificent mile. We walked the mile, walked to Navy Pier... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We are so thrilled you found our location convenient, our hotel clean and our staff friendly. We work hard to exceed all guests’ expectations and we are happy we made your stay enjoyable. We hope to see you again soon and thank you for choosing the Courtyard Magnificent Mile! More

Pittsburgh, Pennsylvania, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

This hotel is right in the heart of the city! The room was clean comfortable and nicely appointed. Ryan took great care of my check in and made sure my stay was great! Ryan even arranged for a cab back to the airport at almost half the cost of getting there! Eric in the bar knew all of our names... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your experience. We couldn't agree with you more on our location, we truly are centered in the heart of the city! Our staff works extremely hard to exceed all guest expectations and we are thrilled to hear Ryan and Eric gave you that experience. We will be sure to pass on... More

Madison, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 6, 2014

I picked this motel because of its proximity to Michigan Ave and the Art Institute. We came to celebrate our daughter's birthday and wanted to be able to park on Friday and walk around all weekend. We were a block off the Magnificent Mile and exactly one mile from the Art Institute, which was an enjoyable walk right down Michigan... More

Was this review helpful? Yes 2
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your experience! We couldn't agree with you more on our location; just 1/2 a block from the Magnificent Mile, steps away from Chicago's best sites and restaurants! We are so happy to hear you and your family found our rooms to be clean and comfortable during your stay. Our staff works... More

Miami, Florida
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 5, 2014

I have stayed at this hotel a few times over the years. Its location in the Loop is very convenient for me. The staff is excellent. They are very friendly and professional.The room is quite large with a very comfortable bed. The rate is very reasonable for this location and the class of hotel. I look forward to my next... More

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you so much for sharing your wonderful comments! We are extremely happy you enjoyed your stay at our hotel. You are right about our location; we love being in the heart of Chicago! We appreciate you taking the time to share such positive feedback about our clean hotel and friendly staff. Our team works hard to exceed guest satisfaction;... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 2, 2014

No frills really, pretty simple stuff. Good welcome, quick check in. Clean room. Free wifi. Decent bed. Super friendly and helpful staff. Was polar vortex time so asked for an extra blanket as heater is a bit noisy, they had it up to my room in minutes. Breakfast buffet is decent, though not cheap. Make sure you ask the reception... More

Was this review helpful? Yes 2
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to leave us a great review! We appreciate all of your kind words about our staff and the hotel. Our Concierge team definitely has many great discount options for some of Chicago's best restaurants so we are happy you were able to utilize the vouchers! We're so sorry you had to experience the polar... More

Southampton, England, United Kingdom
Top Contributor
62 reviews 62 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 23, 2014

Stayed at this hotel over a very snowy weekend in Chicago. The rooms were lovely and big, with very comfortable beds as well. Plus the location can't be beat! With a Starbucks in the lobby and a Garrett popcorn shop literally next door, it's a wonderful way to start the day of shopping on the Magnificent Mile. Staff were very... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We are so thrilled you found our rooms to be spacious and comfortable. We couldn't agree with you more on our location; Starbucks in our lobby, Garrett's Popcorn a door step away, and the Magnificent Mile just half a block for the best shopping and sites! We appreciate all your... More

Hudson, Ohio, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2014

My daughters and I stayed here for a long weekend. The hotel is in a great location for shopping on the Magnificent Mile and is near wonderful restaurants. The lobby is small, but functional and the Starbucks inside the hotel is a great amenity. We had a room with two double beds that was very spacious and clean. However, what... More

Was this review helpful? Yes 2
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your courteous feedback! It’s our pleasure to host your stay in Chicago and we enjoy hearing how wonderful of a time you had during your stay. We are glad you found our team to be friendly and helpful and the rooms to be clean and spacious. You are correct; we are only one stop away from Garrett's... More

Saskatchewan
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 13, 2014

I liked my stay at this hotel quite a bit. The location is excellent, steps from the Magnificent Mile and close to lots of good eateries and shopping. The room was spacious and nicely appointed and, surprisingly, had a fridge and microwave. The fitness center did the trick and I appreciated the Starbucks downstairs. A distinguishing feature for me is... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We are thrilled that you had an enjoyable stay and found our room’s comfortable, location convenient and staff friendly! Our team works hard to exceed all guest expectations and to make everyone feel at home. Starbucks is always a great pick-me-up when starting the day! We will be sure to... More

Detroit, Michigan
1 review
4 of 5 stars Reviewed January 11, 2014

The hotel is in a great location, a block from the heart of the Magnificent Mile. The rooms are nicely decorated and clean. Could use a little better lighting and a fan in the bathroom. The staff is superb! Very friendly and courteous. The woman who checked us in gave us a free upgrade. Woohoo! We received a fantastic deal... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate all your kind words regarding our staff and rooms! Our location is perfect for seeing all the best sites in Chicago, close to shopping, and minutes away from the best restaurants! We will be sure to pass on your comments to our staff as it is very much appreciated. We look forward to your next stay with us! More

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Courtyard Chicago Downtown
Courtyard Chicago
Chicago Courtyard
Chicago Marriott
Address: 165 East Ontario Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in Chicago
#33 Spa Hotel in Chicago
#36 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Downtown/Magnificent Mile 3*
Official Description (provided by the hotel):
Experience the grandeur of the Windy City at Courtyard Chicago Downtown Hotel near Magnificent Mile. Enjoy newly renovated lobby and guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design and the renowned value and service of a Courtyard. Our Chicago hotel near Magnificent Mile is ideally located, just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place and premium shopping at Macy's, Tiffany & Co., Nordstrom's, and Neiman Marcus along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, a Starbucks Coffee Shop, and an upscale restaurant, as well as over 3,700 square feet of space, nine meeting rooms, on-site catering, and complimentary fiber optic high-speed Internet access. Offering upscale, affordable lodging in the city, we're a leader among Downtown Chicago hotels near Magnificent Mile. Discover the thrill and excitement of the Windy City at the Courtyard by Marriott Chicago Downtown/Magnificent Mile Hotel. ... more   less 
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