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All 169 Chicago hotels

Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   165 East Ontario Street, Chicago, IL 60611 (Gold Coast)
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Ranked #32 of 169 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
kielar Downingtown, Pennsylvania
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593 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Downingtown, Pennsylvania
Top Contributor
98 reviews 98 reviews
25 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location is excellent, less than a block from Michigan Ave and a few more to the river. The rooms are clean, spacious and quiet but the difference is the people. I recently had an issue with some belongings I left behind and the staff went out of their way to help me out. Could not have been more satisfied... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard as your choice of accommodation. Our hotel works hard to meet guest expectations and we are grateful for you to share your experience. Our location is very convenient, we love being in the heart of Chicago. It was our pleasure to assist you with your belongings and we will be sure to share you... More

Guelph, Canada
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for business for a couple of days and I have no complaints. The hotel was clean and easy to get around. The room I was given was a suite and it was nicely set up. Bed was comfortable and housekeeping kept the room very clean. Although I didn't eat in the restaurant, I did have a couple... More

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your positive comments. We will be sure to share your warm and friendly thoughts with our whole staff. We are so happy you enjoyed your stay and found our guest rooms to be clean and comfortable. We couldn’t agree with you more, our location is phenomenal. Our hotel is located in the center of Michigan Avenue,... More

Canada
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 6 days ago NEW

Great location! Friendly and helpful staff. Starbucks in hotel. Terrific restaurant in hotel. Just far enough off Michigan Avenue but close enough to easily access if necessary. Great cleaning staff. Rooms immaculate! Close to terrific restaurants. No pets allowed which is perfect for people like us who have allergies. No smoking allied either thankfully. Windows that open. A rarity these... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your warm comments. We are delighted to hear during your stay we were able to accommodate your needs and you found our staff friendly and helpful. In addition, we are very glad to hear you enjoyed our location, we love that we are located in the heart of downtown. We have an extensive list of shops, restaurants,... More

London, United Kingdom
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I stayed at the Courtyard Chicago Downtown which is a stone's throw off the Magnificent Mile. Overall it was a great stay; the hotel is easy to locate and very central to the Magnificent Mile area - we were about four blocks from the Hancock Tower (you can walk there in 5-10 minutes depending on crowds). The... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard by Marriott as your accommodation in Chicago. We couldn't agree with you more; we love our location. We are in the heart of the Windy City, only steps away from restaurants and shopping, and only a few blocks from Chicago’s main attractions. We are delighted to hear you enjoyed our staff, we work hard... More

Lancaster County, Pennsylvania
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We are Pirate fans and came into Chicago for the Cubs/Pirates baseball game at Wrigley Stadium. Flew into Midway on Friday, September 5 and left on Sunday, September 7. It was easy to get from Midway airport to the hotel. We purchased a 3 day CTA ticket which was connected to the airport, and had unlimited rides on the L... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard by Marriott as your accommodation in Chicago. We couldn’t agree with you more; we love our location. We are in the heart of the Windy City, easy access to public transportation and all the great sites. We are delighted to hear you enjoyed our staff, we work hard to exceed guest expectations and nothing... More

Saginaw, Michigan
Top Contributor
79 reviews 79 reviews
42 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has a VERY good location, north of the river, only a block off Michigan. Super polite and professional staff, comfy bed. Could use a bit of updating. I absolutely hated the carpeting in the room...looked like it was from 1975. Other than that though, good hotel. I would stay here again!

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you! It is wonderful to hear such great comments about our staff. We will be sure to relay these positive comments to the correct departments. We are happy to hear your stay was enjoyable. You are correct; we are located just off the Magnificent Mile, surrounded by great restaurants and shopping. Thank you for choosing the Courtyard Magnificent Mile!... More

Sac City, Iowa
Top Contributor
61 reviews 61 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came to Chicago for a family wedding @ this hotel. Stayed 2 nights. Used valet parking which was easier than trying to find a spot to park in the area. The hotel is beautiful! Love the pillar in the bar in the lobby. The service was very accommodating. No problem with early check-in. The room was nice, clean &... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your wonderful comments. We couldn't agree with you more on our location; we are just steps from the Magnificent Mile, a short walk to great attractions, and within blocks of the best restaurants. We are so happy to hear that your stay was enjoyable and that you found our rooms to... More

Chatham, Canada
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked 2 rooms for 2 nights to celebrate a milestone birthday. We got an amazing rate for being downtown that made the trip possible. The staff was very accommodating with early check and also keeping our luggage after we had to check out, as our train was not for a few hours later. Rooms were clean and comfortable. Would... More

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Happy Belated Birthday to you! We are so thrilled that you had such an enjoyable stay and birthday! We appreciate all of your kind words about our staff. We will be sure to share your experience with our team. We look forward to having you back in the Windy City with us. Thank you for choosing the Courtyard Magnificent Mile... More

Tennessee
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a "guy's weekend". The location is great...good restaurants within walking distance and the red line is just a couple of blocks away for a quick ride over to Wrigley. The room was clean and met expectations. Would definitely stay here again.

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your great review! We are so glad you found our hotel clean and in a great location. It’s our pleasure to assist you and make you feel at home. We couldn't agree more about our location; it is a perfect place to stay for games, dining, and site seeing. We look forward to having you with us... More

Detroit, Michigan
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is not even a full block away from Michigan Ave. Many familiar places to eat nearby. Panera/Dunkin and Baskin Robbins/7-Eleven were all easy walks. Also enjoyed West Egg for b'fast and of course had our fill of Garrett's Popcorn right next door. Onsite Starbucks was nice. The room (2201) had a view of Mich Ave and we liked our... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to give us a great review! We are happy to hear our location made it easy for you to get to the museum's, Navy Pier, and local restaurants . Chicago has great public transportation and makes it stress-free for everyone! We are so glad you found our hotel staff to be nice and... More

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Downtown/Magnificent Mile 3*
Number of rooms: 164
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Courtyard
Chicago Marriott

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