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All 169 Chicago hotels

Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5 Hotel   |   165 East Ontario Street, Chicago, IL 60611 (Gold Coast)
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Ranked #33 of 169 Hotels in Chicago
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed today
kimmielou01 Saginaw, Michigan
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588 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saginaw, Michigan
Top Contributor
66 reviews 66 reviews
37 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed today NEW via mobile

This hotel has a VERY good location, north of the river, only a block off Michigan. Super polite and professional staff, comfy bed. Could use a bit of updating. I absolutely hated the carpeting in the room...looked like it was from 1975. Other than that though, good hotel. I would stay here again!

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Sac City, Iowa
Top Contributor
59 reviews 59 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We came to Chicago for a family wedding @ this hotel. Stayed 2 nights. Used valet parking which was easier than trying to find a spot to park in the area. The hotel is beautiful! Love the pillar in the bar in the lobby. The service was very accommodating. No problem with early check-in. The room was nice, clean &... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your wonderful comments. We couldn't agree with you more on our location; we are just steps from the Magnificent Mile, a short walk to great attractions, and within blocks of the best restaurants. We are so happy to hear that your stay was enjoyable and that you found our rooms to... More

Chatham, Canada
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked 2 rooms for 2 nights to celebrate a milestone birthday. We got an amazing rate for being downtown that made the trip possible. The staff was very accommodating with early check and also keeping our luggage after we had to check out, as our train was not for a few hours later. Rooms were clean and comfortable. Would... More

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Happy Belated Birthday to you! We are so thrilled that you had such an enjoyable stay and birthday! We appreciate all of your kind words about our staff. We will be sure to share your experience with our team. We look forward to having you back in the Windy City with us. Thank you for choosing the Courtyard Magnificent Mile... More

Tennessee
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a "guy's weekend". The location is great...good restaurants within walking distance and the red line is just a couple of blocks away for a quick ride over to Wrigley. The room was clean and met expectations. Would definitely stay here again.

Was this review helpful? Yes 1
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your great review! We are so glad you found our hotel clean and in a great location. It’s our pleasure to assist you and make you feel at home. We couldn't agree more about our location; it is a perfect place to stay for games, dining, and site seeing. We look forward to having you with us... More

Detroit, Michigan
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

It is not even a full block away from Michigan Ave. Many familiar places to eat nearby. Panera/Dunkin and Baskin Robbins/7-Eleven were all easy walks. Also enjoyed West Egg for b'fast and of course had our fill of Garrett's Popcorn right next door. Onsite Starbucks was nice. The room (2201) had a view of Mich Ave and we liked our... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to give us a great review! We are happy to hear our location made it easy for you to get to the museum's, Navy Pier, and local restaurants . Chicago has great public transportation and makes it stress-free for everyone! We are so glad you found our hotel staff to be nice and... More

Mattawan, MI
Top Contributor
55 reviews 55 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here while attending a 2-day training class in the hotel. Great location just off Mag Mile. Check-in and other service was super fast and friendly. Room was large by downtown standards and exceptionally clean. A+ housekeeping - you can see it in the details. The catering was honestly excellent - different and delicious - everyone agreed. Only complaint was... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for the time you have taken to share your feedback! It is so great to hear how enjoyable your stay was with us. We are located in the heart of the city which makes it great for dining, shopping and sightseeing. We appreciate all of your kind words regarding our staff and will be sure to share with... More

Orland Park, Illinois, United States
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is such a nice hotel to stay in for a lower cost hotel. The staff was very friendly and the location is fantastic. I loved the fact that they had valet parking since it's so hard to park in the city. We got a special rate that included the parking. The only reason I gave it four stars is... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for sharing your positive thoughts! We couldn't agree with you more; we love our location. We are in the most central area of the Magnificent Mile. The Courtyard is just steps away from Michigan Avenue, multiple restaurants, and everyone’s favorite Garrett’s popcorn is next door. We are so glad you found our staff to be friendly, in addition,... More

Gulf Breeze, Florida
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were extremely pleased with our choice to stay at the Courtyard by Marriott. My friend was becoming a British citizen, and we wanted to be close to the British Consulate. We couldn't have chosen a better place to stay. On top of that, your staff was extremely helpful in a variety of subjects that we needed help with during... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

Thank you for the list of reasons to why you like the Courtyard! We are grateful we had the opportunity to host your stay. You are right about our location; we are in the heart of the Magnificent Mile close to all of our local attractions. Thank you for the great comments about our staff, we strive to meet guest... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is really great. It's pretty much close to everything. Food, shopping, etc. I was actually expecting a better view of the city from my room, but didn't get it. The buildings around the hotel is taller, or I'm probably on the wrong side of the hotel. Other than that, I had a great stay.

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We appreciate the time you have taken to share your feedback. We are so glad you enjoyed our location; just steps away from restaurants, shopping, and attractions! We apologize for the view you received as it can be tricky being in the heart of the city! We hope to see you again so we can give a better sight of... More

St. Louis MO
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Great room, great location, friendly and helping staff at all times. Walking distance to everything including redline train. Look orange train from Midway to red line for easy airport travel. Took red line north to see the Cubs play!

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review

We thank you for your excellent review! We are grateful you chose the Courtyard Magnificent Mile. We are in a great location which offers shopping, restaurants, and local attractions within walking distance. It’s wonderful to hear you enjoyed our rooms . Our team is full of great recommendations and we are glad they were able to help. Thank you for... More

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Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 East Ontario Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Downtown/Magnificent Mile 3*
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Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Courtyard
Chicago Marriott

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