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All 167 Chicago hotels

Crowne Plaza Chicago - The Metro

3.5 of 5 Hotel   |   733 West Madison Street, Chicago, IL 60661
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74%
Ranked #89 of 167 hotels in Chicago
A recent review
3 of 5 stars Reviewed November 11, 2010
ILoveChicago123 Redford, Michigan
  • Reviews (585)
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585 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Chicago - The Metro
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Redford, Michigan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2010

We booked this hotel because it was definitely within walking distance to Harpo Studios. The hotel is nice, service was good, no complaints really. However for the price, there was nothing special about the hotel. It's about 1 1/2 miles from the downtown shopping area (less than a 10 minute cab drive) and there's really nothing around the area that's... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed November 10, 2010 via mobile

Drove up from Atlanta 22 of October to visit my best friend & the drive was amazingly long but all thoughts of tiredness went out the door when my boyfriend & I saw what great accommodations were reserved for us. The hotel was in a great location,the price was unmatched by any,relatively close to downtown,the staff was definitely on point... More

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MichaelZwolinski, Manager at Crowne Plaza Chicago - The Metro, responded to this review

Dear indaystime, I would like take this opportunity to thank you very much for taking the time to offer your compliments regarding your recent stay at the Crowne Plaza Chicago Metro. We value the loyalty of our all of our guests and always look to them to provide us with honest feedback about the service they receive at our hotel.... More

New Berlin, IL
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 7, 2010

We wanted to celebrate a 'special' birthday week-end for my wife, and it couldn't have been better. Our two sons and spouses joined us at the hotel for the week-end and the staff at the hotel made it wonderful. We were able to get beautiful rooms on the same floor and even checked in a little early. I had forgotten... More

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MichaelZwolinski, Manager at Crowne Plaza Chicago - The Metro, responded to this review

Dear Sdanj, I would like take this opportunity to thank you very much for taking the time to offer your compliments regarding your recent stay at the Crowne Plaza Chicago Metro. We value the loyalty of our all of our guests and always look to them to provide us with honest feedback about the service they receive at our hotel.... More

Streamwood, Illinois, USA
1 review
5 of 5 stars Reviewed November 2, 2010

Great location on edge of Greektown and lovely modern rooms. The entire staff was eager to help from the moment we got out of the car to check in. We were able to check in early and the process was extremely quick. Rooms are well appointed with nice furniture, desk with internet access, and huge king sized bed. We had... More

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MichaelZwolinski, Manager at Crowne Plaza Chicago - The Metro, responded to this review

Dear jusmith27, I would like take this opportunity to thank you very much for taking the time to offer your compliments regarding your recent stay at the Crowne Plaza Chicago Metro. We value the loyalty of our all of our guests and always look to them to provide us with honest feedback about the service they receive at our hotel.... More

Senior Contributor
27 reviews 27 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 29, 2010

I recently stayed at the Crowne Plaza Metro and have to say that this hotel is fantastic! The rooms are huge! I had a room with a living room and a door separating the bed room. The room was beautifully decorated with a contemporary design scheme which I personally like quite a bit. I really can't say enough about the... More

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MichaelZwolinski, Manager at Crowne Plaza Chicago - The Metro, responded to this review

Dear SmilingHospitality, I would like take this opportunity to thank you very much for taking the time to offer your compliments regarding your recent stay at the Crowne Plaza Chicago Metro. We value the loyalty of our all of our guests and always look to them to provide us with honest feedback about the service they receive at our hotel.... More

santa barbara, ca
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2010

The room decor is attractive, wi-fi and bottled water are complimentary, but it's the staff that's truly remarkable.

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bfishmetro, General Manager at Crowne Plaza Chicago - The Metro, responded to this review

I would like take this opportunity to thank you very much for taking the time to offer your compliments regarding your recent stay at the Crowne Plaza Chicago Metro. We value the loyalty of our all of our guests and always look to them to provide us with honest feedback about the service they receive at our hotel. Please be... More

1 review
4 of 5 stars Reviewed October 5, 2010

I loved this hotel and it was situated just on the edge of downtown, great for sightseeing. I stayed in a king corner room which was amazing. The bed was huge and comfortable and the bathroom was perfect. The only problem I had was with the complimentary wifi. The signal was not strong enough to reach to the corner room... More

Was this review helpful? Yes
bfishmetro, General Manager at Crowne Plaza Chicago - The Metro, responded to this review

I would like take this opportunity to thank you very much for taking the time to offer your compliments regarding your recent stay at the Crowne Plaza Chicago Metro. We value the loyalty of our all of our guests and always look to them to provide us with honest feedback about the service they receive at our hotel. Please be... More

Kentwood, Michigan
Top Contributor
77 reviews 77 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 26, 2010

Stayed here on a overnight trip to Chicago. As stated in other reviews there is a $36 charge for parking for the night. I arrived early and it was awesome they had my room ready at about noon. Room was nice. Had a corner room that had a balcony. No complaints and would stay there again. Wife said the exercise... More

Was this review helpful? Yes
bfishmetro, General Manager at Crowne Plaza Chicago - The Metro, responded to this review

I would like take this opportunity to thank you very much for taking the time to offer your compliments regarding your recent stay at the Crowne Plaza Chicago Metro. We value the loyalty of our all of our guests and always look to them to provide us with honest feedback about the service they receive at our hotel. Please be... More

Michigan
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 20, 2010

Nice hotel for a short stay but would not recommend for more than a couple of days. They do not have a microwave nor fridge in a standard room and no on-site pool. The area around the hotel seemed fine and thank God for the sound proof glass based on location near the major highway. The parking is $36 per... More

Was this review helpful? Yes
bfishmetro, General Manager at Crowne Plaza Chicago - The Metro, responded to this review

I would like take this opportunity to thank you very much for taking the time to offer your compliments regarding your recent stay at the Crowne Plaza Chicago Metro. We value the loyalty of our all of our guests and always look to them to provide us with honest feedback about the service they receive at our hotel. Please be... More

Philadelphia, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2010

We spent a week in this hotel, and found no fault worth mentioning. we where here for a vacation. The neighborhood is Greek Town, which I found to be a plus. Always like to try something new. We are walkers, so we did a lot of walking, but there a watertaxis(within a couple blocks of the Hotel) or buses if... More

Was this review helpful? Yes 2
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Additional Information about Crowne Plaza Chicago - The Metro

Address: 733 West Madison Street, Chicago, IL 60661
Phone Number:
Location: United States > Illinois > Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Chicago - The Metro 3.5*
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Also Known As:
Crowne Plaza Chicago - The Metro Hotel Chicago
Chicago Crowne Plaza
Crowne Plaza Chicago Metro

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#81 Family Hotel in Chicago #82 Business Hotel in Chicago #83 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Metro. Crowne Plaza Chicago Metro, the closest hotel to the United Center, is a winning choice for your lodging needs. Nestled in the shadow of the Sears Tower, the Crowne Plaza Chicago Metro is centrally located to many of Chicago's finest attractions. Just blocks from the Loop, and Michigan Ave./Magnificent Mile shopping, Chicago Planetarium, Art Institute of Chicago and Navy Pier are located a short distance away. From its brilliantly designed architecture, sleek modern interiors, masterfully appointed guest rooms and numerous amenities, the Chicago Metro is the perfect choice for the discerning traveler. Experience our highly acclaimed restaurant Dine, with eclectic cuisine to fit every palate served in a charming retro diner atmosphere with an upbeat contemporary style. Our event space and outstanding service make Crowne Plaza Chicago Metro The Place to Meet. Our Crowne Meetings Director coordinates every detail of your event, making us the favorite for wedding, conference, banquet and meeting planners. The Crowne Plaza Chicago Metro is everything you expect, and much more. ... more   less 
Number of rooms
398

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