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Crowne Plaza Chicago - The Metro

3.5 of 5
733 West Madison Street, Chicago, IL 60661
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Crowne Plaza Chicago - The Metro
Ranked #81 of 167 hotels in Chicago
4.0 of 5 stars 264 Reviews
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264 reviews from our community

Traveler rating
    106
    86
    35
    15
    22
See reviews for
Families
27
 
Couples
63
 
Solo
38
 
Business
96
 
What travelers say
  • Very nice(6)
  • Union station(5)
  • Greek Town(3)
  • Grocery store(3)
  • Priority Club(3)
Date Rating
1 review
5 of 5 stars Reviewed May 3, 2012

Had dinner at the Dine restaurant at the Crown Plaza and the food was amazing.. The hostess Bree was very hospitable and the manager of the Dine John McMahon was very hospitable making sure we had everything we needed and made sure our dinner was superb The atmosphere at the Dine is very relaxed where you can enjoy your meal... More

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Seatte
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 3, 2012

I stayed one night for a business trip. I was given a room that faced the freeway. It felt like I was actually over the freeway and it was quite noisy. I changed to a room across the hall that faced a busy city street. It was still noisy, but better. However, I could clearly hear my neighbor in the... More

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Milwaukee, WI
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 2, 2012

The hotel itself was great. Clean, nice decor and the staff was superb. Despite literally being next to the freeway the hotel was still quiet. The only complaint I have is that the hotel is a long way from the heart of downtown where most of the action in Chicago takes place. The closest L station was about a ten... More

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See 2 more reviews by M11Stephen for Chicago
Oklahoma CIty
Top Contributor
61 reviews 61 reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 29, 2012
1
person found this review helpful

In Chicago for seminar and this was the host hotel. Right off highway and $36.00 cab ride for O'Hara. Check in was smooth and hotel appears to be an older building that has been nicely renovated. Staff was very friendly and helpful. There are doormen and valets and ample staff. My room was on the 16 floor and was next... More

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See 5 more reviews by okcJohn for Chicago
Chicago
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 29, 2012

it's a nice hotel. a little old with some updates ... just don't look at the details. The ony thing that drove me nuts were the pillows. they were square?! didn't like that at all! More

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Haywards Heath, United Kingdom
Senior Contributor
32 reviews 32 reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 28, 2012
2
people found this review helpful

Check-in was very efficient. We were given a room on the 8th floor which was very clean, especially the bathroom which looked like it was newly decorated and had a good shower. The room was well equipped with a safe, coffee-maker, iron, ironing board and hair-dryer. There were two double beds in our room which were very comfortable with plenty... More

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See 2 more reviews by Gwyndolen for Chicago
Ontario
Top Contributor
179 reviews 179 reviews
Reviews in 65 cities Reviews in 65 cities
220 helpful votes 220 helpful votes
4 of 5 stars Reviewed April 24, 2012
2
people found this review helpful

This Crowne Plaza was a delight to stay a night. The beds were very comfortable, the pillows were nice and the room was spacious and clean. The front desk staff was efficient and friendly. The biggest advantage to this Crowne Plaza is its location. A five minute bus ride downtown, or a two minute drive to downtown makes it attractive.... More

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See 9 more reviews by tdsuperstar for Chicago
Chicago, IL
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 19, 2012
1
person found this review helpful

We got this hotel on a group-on deal! It was a steal. The hotel is a high quality 4 star (Im a hotel snob so this worked out for me very well!) with comfortable beds and spacious rooms. We had a room on the top floor with a view of Greektown off the balcony and a view of the city... More

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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2012

This hotel is exactly what we expected according to the reviews we read. Being Club Members we received all of the "perks" including an instant room upgrade. We got an amazing quiet room on the top floor. Even though the room faced South you could go out on the balcony and look to the East for a nice view of... More

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See 2 more reviews by holsv2 for Chicago
Akron, OH
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 7, 2012

I spent two nights at the Crowne Plaza, the location is great many restaurants and clubs within walking distance. The bed was very comfortable and they had the warmest blanket ever. As with most urban hotels you can hear traffic all night and with the room being next to the elevator we could hear some elevator noise. The staff was... More

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See 4 more reviews by liljimmyB for Chicago

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Additional Information about Crowne Plaza Chicago - The Metro

  • Crowne Plaza Chicago
  • Chicago Crowne Plaza
  • Crowne Plaza Chicago Metro
Address: 733 West Madison Street, Chicago, IL 60661
Price Range: $$

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Crowne Plaza Chicago - The Metro
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