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All 174 Chicago hotels

Renaissance Chicago O'Hare Suites Hotel

3.5 of 5 Hotel   |   8500 West Bryn Mawr Avenue, Chicago, IL 60631 (Northwest Side)
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Ranked #63 of 174 Hotels in Chicago
A recent review
5 of 5 stars reviewed 2 weeks ago
hurricane48 Howell, Michigan
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600 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Howell, Michigan
Top Contributor
150 reviews 150 reviews
57 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I keep returning to the Renaissance O'Hare and it is awesome. Love the mobile checkin which really speeds the process upon arrival. Shuttle transportation is great. Large rooms, comfortable bed and fast internet. I love the large pool with swimming lanes, exercise room, hot tub is HOT and mens sauna was terrific.

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Contributor
19 reviews 19 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is not the easiest to get to. The entrance is not obvious, but not that horrible to find. The hotel itself seems nice. It seems to have been updated. Front desk staff was busy and not very cordial. I have Platinum status with Marriott, but they gave preference to others around me who were there because of cancelled... More

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Milwaukee, Wisconsin
Top Contributor
119 reviews 119 reviews
42 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It has been my experience that airport hotels are exactly that except for this one. From the moment I walked through the door until I left 13 hours later I loved this place. When I walked in the front desk clerk (wish I had her name) said, "oh we have been waiting for you all day with a big smile."... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

cathdav, Thank you for taking the time to review our hotel and the perfect 5* rating. We are the hidden gem in the area. Our staff truly lives and breathes customer service. We are looking forward to your next visit whether for business or a weekend getaway. More

Germany
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Next to O'Hare airport with complementary shuttle (not easy to find...), the hotel is located directly beneath the final approach of the airplanes. So if you are interested in them, you will be pleased. If not, you can wathch the cars at the highway next to the hotel. The rooms are spacious, the breakfast only average (they get the Cappuccino... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Matthias L, Thank you for taking the time to review the hotel. We very much appreciate your feedback on ways we can improve the guest experience. Please feel free to contact the hotel general manager as he would love the opportunity to speak with you in more detail. His name is Maz Ismail and looks forward to speaking with you. More

Westfield, Indiana
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy check-in, and we arrived early. Front desk very friendly and accommodating. Nice suite, large. Everything very clean. Well appointed. Very comfortable bed. Near airport but it was very quiet. Buffet breakfast with made to order omelets and waffles.

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

MK1861, Thank you for your wonderful comments and perfect 5* review of our hotel. The comments regarding the staff and service has been shared with the team. We look forward to your next visit. More

Philadelphia, PA
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For anything that requires proximity to Chicago O'hare airport, this is a convenient choice for a stay. Shuttle picks up at ORD on the hour and half past the hour (and also leaves hotel at same time, on hour and half past). 10-15 min drive between airport and hotel. There is also access to downtown via the metro which is... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

TToy123, Thank you for taking time to review our hotel. We value our guest feedback on ways we can improve. We are in the process of finalizing our renovation plans and are looking to start in early 2015. We hope that you will come back and visit us again. More

Ohio
Top Contributor
55 reviews 55 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I fly both to and through Chicago O'Hare often and like any traveler have had things go wrong a handful of times. On this happy (?) occasion, my flight was cancelled due to weather which means no voucher, so I booked a room on my phone at this Renaissance due to proximity, past experience and yet another Marriott promotion going... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Betona, Thank you for your wonderful comments in your review of our hotel. We are the hidden gem of the area. I know that it can be frustrating having your flight canceled but we are glad that you choose our hotel and we will be your hotel of choice in the area. We look forward to your next visit weather... More

Cairo, Egypt
Top Contributor
55 reviews 55 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed 6 days in the hotel in Oct. The suit was good size, clean and quiet. It is very close to the airport and in the heart of the business suburb. Service was excellent and staff was really very responsive to any request or need. The hotel is far fro down town but you still see some parts of... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Mansi66, Thank you for taking the time to review our hotel, and for your great comments regarding the staff and service at the hotel. We believe that we are a hidden gem in the area. We look forward to your next visit when in the area. More

Los Angeles, California
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is about a 5-10 minute drive to the airport and has shuttles to the airport which makes it a good place for those with a late arrival or early departure. The common areas are well maintained and the lobby is spacious. The rooms are lackluster. "Suite" is a bit of misnomer because there is a no physical separation... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Twodiamondmom, Thank you for taking the time to review the hotel. We value our guest feedback and always look for ways to improve our guest experience. We are in the process of finalizing our renovation plans and will start early in 2015 and will address some of your concerns. I have spoken to the chef and would love to get... More

Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Just had an excellent stay at this all suite hotel. The suites are large, clean, comfortable, nicely equipped and very functional. The highlight of the hotel is the service - all of the employees work very hard to anticipate and fulfill one's every need. They treat guests like family and can't do enough to make your stay perfect. Special kudos... More

Was this review helpful? Yes
Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for taking the time to review the hotel. I have shared your wonderful comments with the team. We believe to be the hidden gem in the area. Your comments regarding the service staff are so true. They actually live and breathe service. They are any organizations most valuable asset. I have shared your comments regarding Morgan who is... More

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Additional Information about Renaissance Chicago O'Hare Suites Hotel

Address: 8500 West Bryn Mawr Avenue, Chicago, IL 60631
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Chicago O'Hare Suites Hotel 3.5*
Number of rooms: 362
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Also Known As:
Renaissance Chicago o`Hare Hotel Chicago
Chicago Renaissance

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