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All 169 Chicago hotels

Renaissance Chicago O'Hare Suites Hotel

3.5 of 5 Hotel   |   8500 West Bryn Mawr Avenue, Chicago, IL 60631 (Northwest Side)
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Ranked #70 of 169 Hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
JKHuddy Boston, Massachusetts
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578 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Top Contributor
52 reviews 52 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed one night at this property on business mid-week. Generally very satisfied and would recommend if you're looking for a full service hotel by the airport. The Good: Very quiet, despite being directly in the flight path. Amazing how they did that, as I could see jet flying directly overhead. The service level was very high ... all associates were... More

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Arkansas
Top Contributor
142 reviews 142 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here on business for three days in June, 2014. Reception was very efficient and friendly. In fact, every time I passed the reception desk, the clerk who checked me in made a point of speaking to me. When I checked out, he came out from behind the desk and hugged me as a part of the "family." That... More

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Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 4 days ago NEW

I was impressed by the courteous and helpful attitude of the staff - especially front desk and housekeeping. They were very polite, charming and always eager to find ways to make my stay comfortable. An exemplary service culture indeed!

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Westbrook, Maine
Contributor
17 reviews 17 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A short one night stay due to flight cancellation. A quick 7-minute shuttle ride from O'Hare. Beautiful large lobby with dining room that stays open until 10 p.m. Food was good and just enough at a reasonable price. The suite was large, clean, comfy with refrigerator, microwave, desk, large windows, separate bedroom, and beautiful large bath with two entrances. A... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for your wonderful comments and perfect rating. I have shared your comments with our team members. We value our guest feedback always. We hope that the next time you’re in town hopefully not caused by a flight cancelation that you visit us. We will await your return. More

Berkeley, CA
Top Contributor
69 reviews 69 reviews
26 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

This Renaissance location is not as nice as one has come to expect from this Marriott brand. Perfectly adequate and convenient if you're staying near the airport. The ROOMS: Generally fairly spacious with a bedroom located in a separate room the living area. Nice comfy bed. Decent desk layout. The bathroom is poorly designed…it's just one of those feels light... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for taking the time to give us your feedback. We are in the process of finalizing our renovation plans. One of the areas we will be addressing is actually the lighting in the bathroom. We always value our guest feedback on ways we can improve. We hope that you will visit us the next time you are in... More

Spring Park, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We have stayed here a couple times because of the hotel's proximity to my sister's house. It's definitely close to O'Hare so you can hear the planes. It's also right off the freeway, but it's clean, we'll run and I felt very taken care of during my stay!

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

We appreciate you taking the time to review our hotel. I have shared your comments regarding the cleanliness and service with the team. We look forward to your next visit when in town visiting family. More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Representing the epitome of sophistication and elegance, the Renaissance Chicago O'Hare Suites Hotel exudes the soul of a boutique and the amenities of an upscale Chicago, Illinois, hotel. The room invites you in to a luxurious bed of comfort and a room of relaxation and exuberance. Near the Allstate Arena and Rivers Casino. We went in the summer so we... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for your wonderful comments regarding the hotel, and your recent stay while attending a conference. We are conveniently located to several attractions and a quick train ride into the city. We look forward to your next visit. More

New Brunswick, New Jersey
Top Contributor
75 reviews 75 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 1 week ago

Yes, I shouldn't have walked away from my registration desk where my purse was under the desk. Once my wallet was missing, I remembered that there was man sitting there for more than hour by the ball room pretending to read a new paper... when I asked for camera footage for the ballroom foyer, I was told they do not... More

Was this review helpful? Yes 1
Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

It’s terribly disconcerting when a personal item is taken. Whatever its value, the feeling of being violated can linger. Please know I sincerely regret your experience. Also, your comments are valued in our quest for continuous improvement, together with the ultimate well-being and satisfaction of all guests. More

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The room was one of the nicest we've ever seen---large, clean, quiet. BUT, after spending just one night due to a cancelled flight, we awakened at 5:30 am, rushed to catch the convenient shuttle at 6:30 and forgot my cosmetic case hanging on the back of the bathroom door. When I called at approximately 7:00, I said I would pay... More

Was this review helpful? Yes 1
Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for taking the time to review the hotel. Please feel free to contact me so that I may get more information regarding your incident. More

Ottawa, Canada
Top Contributor
193 reviews 193 reviews
192 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

Got stuck in ORD on my way back from SJO and booked this from Marriott.com for 166$ Govt Rate (thank God for travel insurances...got reimbursed a few weeks after)...thunder storms... The shuttle was quite full of people in my situation but the shuttle was efficient and big enough for our group. Was provided with toiletry kit and a bottle of... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for your great comments. From the pictures it looks like your family really enjoyed the time with us. We appreciate your feedback, and look forward to your next visit when in the area. More

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Additional Information about Renaissance Chicago O'Hare Suites Hotel

Address: 8500 West Bryn Mawr Avenue, Chicago, IL 60631
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Chicago O'Hare Suites Hotel 3.5*
Number of rooms: 362
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Also Known As:
Renaissance Chicago o`Hare Hotel Chicago
Chicago Renaissance

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