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All 168 Chicago hotels

Renaissance Chicago O'Hare Suites Hotel

3.5 of 5 Hotel   |   8500 West Bryn Mawr Avenue, Chicago, IL 60631 (Northwest Side)
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Ranked #66 of 168 hotels in Chicago
A recent review
4 of 5 stars reviewed 2 weeks ago
Kathy S Manitowoc, Wisconsin
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546 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
San Francisco, California
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My son and I had an unexpected layover in Chicago on our trip home from Stockholm, Sweden. We used our ever faithful Marriott Card to locate a hotel, they graciously found us a room. I was kept on the phone and put on hold a number of times trying to arrange a pickup. Finally, we took a cab. We were... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for taking the time to review our hotel; it is always disappointing when a customer experience is less than expected. Needless to say, we always strive for a flawless stay; a promise and goal that we were unable to fulfill. Your feedback has been reviewed with our Front Office and Housekeeping managers and be assured that we are... More

Manitowoc, Wisconsin
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place. Had an issue with the bathroom not being quite clean upon arrival. Great reaction from Morgan at Front Desk, got us changed immediately and validated our parking for the inconvenience. Jim (shuttle bus driver) was also Awesome!! Gave us dining recommendations and took us to a great Italian restaurant. Also gave us options for things to do the... More

Was this review helpful? Yes 1
Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for taking the time to review our hotel. There is no excuse for a guestroom bathroom that has not been thoroughly cleaned. This is not indicative of our hotel and I have reviewed your comments with our housekeeping manager. On the other hand, we are very lucky to have a superb location and a great staff at the... More

Winston Salem, North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was not our favorite. Best thing going for it is the fact it is a 2 minute walk to the L train station which takes you anywhere in Chicago. No where to eat at the hotel except for a Starbucks and an expensive restaurant where we spent $39 for breakfast and that was me getting oatmeal. Wi-fi in... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for writing and bringing your concerns to my attention. I am very sorry to hear that you had a disappointing experience. We understand the need to have access to the Internet during your stay, we do provide options for in room connectivity for a fee, as well as, complimentary internet to all of our guests in the social... More

North Washington, Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is AMAZING! From the moment I arrived, to the moment I left...this was the best hotel experience I have ever had. Morgan at the front desk was AWESOME! He has such a positive energy. Always so pleasant to every guest, and took care of anything we needed. Rooms were clean, spacious, and the hotels bar and restaurant had... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

We appreciate your review and recognition of the excellent service delivered during your stay with us at Renaissance Chicago O'Hare. Morgan is a fundamental part of our team and truly strives to connect with every guest he encounters. Your kind comments will make his day and I look forward to sharing your review. We hope to welcome you back again... More

Columbia Station, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was fine with an excellent breakfast buffet, but the best thing was the manager. I had in a rush left my tablet in the business center just before I checked out. I called that evening from Cleveland, and Morgan M. (one of the managers there) dropped what he was doing, went and found the tablet which was amazingly... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thanks for taking the time to post a review of the Renaissance Chicago O'Hare Suties Hotel. Morgan is fantastic, we are very fortunate to have him on our team. We’ll be sure to share your review with him. More

Birmingham, Alabama
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was our first time staying in Chicago and it was for the 4th of July weekend. Our check-in was by Morgan at front desk and he was stellar! Very welcoming & offered helpful advice as to how to get around in the city or the places to go. We were also very impressed with our room in how spacious... More

Was this review helpful? Yes 1
Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for the detailed review on Trip Advisor! I am pleased to see that you had so many great things to say about our hotel and staff. We’re very fortunate to have an associate like Morgan on our team! I will definitely share your review with my team, as your kind words are much appreciated. On the other hand,... More

Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great experience. Hotel rooms and lobby feel fresh and updated. Easy check-in. Friendly and professional staff at both front desk and restaurant. Great breakfast buffet. The chef for breakfast, Rudy, made it a great dining experience through his great food preparation (omelets, etc) and his winning personality. Very close, less than 5 minute walk, to Blue Line (Chicago Public Transit... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Robert B., Thank you for your comments on our friendly and helpful staff, we’re very fortunate to have such a great team. I will be sure to share your wonderful comments with our staff, as your kind words are much appreciated. We look forward to many more stays to come! More

Laurens, South Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose the hotel based on proximity to the airport due to an early morning departure. The room was very nice, the check in experience was terrible. We travel fairly frequently, and this is the only time it has ever taken an hour to get checked in. We arrived around 10:20 pm and were in our room around 11:30. I... More

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Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor, and providing us with your comments in regards to your previous stay. Your feedback has been reviewed with our Front Office manager and be assured that we are taking immediate corrective steps to avoid such problems in the future. I do hope that you change your mind and... More

East Greenwich, Rhode Island
Top Contributor
148 reviews 148 reviews
109 hotel reviews
200 helpful votes 200 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed only one night at the Renaissance O'Hare Suites Hotel, although I wish it was for longer! This property shows what a very nice airport hotel should be like. Most important is proximity to the airport, which is great. It is only a 2 or 3 exits away from O'Hare on the freeway and took about 5 minutes... More

Was this review helpful? Yes 1
Stephenson, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My stay at the Renaissance Chicago O'Hare Suites was very good overall. The rooms were average sized, although they were worn -- the furniture was scratched and the sofa in the room looked very tired. Nevertheless, the staff was excellent (very accommodating to every request, whether for extra towels or supplies, or for local directions), and the hotel is right... More

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Additional Information about Renaissance Chicago O'Hare Suites Hotel

Address: 8500 West Bryn Mawr Avenue, Chicago, IL 60631
Phone Number:
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Chicago O'Hare Suites Hotel 3.5*
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Also Known As:
Renaissance Chicago o`Hare Hotel Chicago
Chicago Renaissance

130 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#52 Romantic Hotel in Chicago #54 Business Hotel in Chicago #71 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Representing the epitome of sophistication, the Renaissance Chicago O'Hare Suites Hotel exudes the soul of a boutique and the amenities of a state-of-the-art Chicago airport hotel. Located steps from the "L" Blue Line to Chicago and boasting complimentary 24-hour shuttle service to O'Hare Airport (ORD), this hotel near Chicago's O'Hare airport is a traveler's reprieve. Relax in our sparkling pool or work up a sweat in our fitness center. Stay connected with our business center or unwind in our lounge. Expressive yet functional, styled with touches of whimsy in warm, vibrant colors, guests will enjoy our hotel which is artfully balanced with just the right amenities to accommodate both business and leisure guests. ... more   less 
Number of rooms
362

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