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Renaissance Chicago O'Hare Suites Hotel

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8500 West Bryn Mawr Avenue, Chicago, IL 60631
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Renaissance Chicago O'Hare Suites Hotel
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Renaissance Chicago O'Hare Suites Hotel
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653 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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woodbury
Contributor
12 reviews 12 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I would have liked to spend more time in my room, but it was a very busy trip. Best hotel I've stayed in for a long time. Hotel staff was very helpful in getting my group back to the hotel in the midst of a torrential downpour that started while we were at the grocery store. They sent a van... More 

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Seoul, South Korea
Top Contributor
106 reviews 106 reviews
57 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had only one night in Chiacago before we went to Orlando and have chosen this property because we didn't want to pay the high prices in downtown. It has very good accessability from the airport and the city through highways. But be aware that there can be some traffic during rush hours. But nearby there is not much. But... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

There for holiday and meeting friends. Lakisha Lakisha Lakisha, I was repeatedly doing something when she came by to do her job and she remained professional...without fail when we returned the room had been made fresh. Thank you. This was my bright spot.

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Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for taking the time to review your recent stay at the Renaissance Chicago O'Hare Suites. We appreciate your feedback! Yes, we are currently renovating the front desk area to enhance our guest experience. We are wrapping up the renovations this week. It is great to hear that Lakisha is professional and serviced your room to your liking. Thank... More 

Beijing, China
Top Contributor
79 reviews 79 reviews
54 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed there for just one night during connecting flights. The lobby seems still under renovation, but the room, especially and amenity and bedding carried a wonderful renaissance sense. Grabbed a bite at the bar, cause I really didn't want to go anywhere for food in the drizzling night. The beer was fine, but the food had more quantity... More 

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Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for taking the time to review your recent stay at the Renaissance Chicago O'Hare Suites. We value your opinion and appreciate your comments. Yes, our location is great if you want to hop on the "L" train to get downtown. I will pass along your comments regarding your dinner in the bar to our culinary team. We do... More 

Montreal, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed two nights, in a one-bedroom suite. It was large, comfortable and clean. First night, had room service and the dinner was perfect (ordered the rib steak with asparagus and a salad; it surpassed my expectations). The next morning, went to the spa and fitness area. The pool and sauna is nice and clean. The staff was very professional... More 

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Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for a such a wonderful review. I am very happy that you enjoyed your time at the Renaissance Chicago O'Hare Suites. I will pass along your comments regarding your dinner to the Chef! We do hope to see you again soon on your next trip to Chicago. Thank you, Renaissance Chicago O'Hare Suites More 

Amsterdam, The Netherlands
Top Contributor
198 reviews 198 reviews
113 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel is close to the Airport but for what you get it's overrated. The rooms need a refurb quickly before it's too late. By example the TV in the bedroom is something out of the 90s. The staff is friendly though and lobby is nicely done. Will come back but please get the rooms up to speed please.

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Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for your review of the hotel. Your comments are greatly appreciated. We are in the process of renovating the hotel to make improvements to the guest experience. As you mentioned in your review, the lobby and public areas were recently completed. We will be working on the guest rooms towards the end of the year. We hope to... More 

Upstate NY
Top Contributor
64 reviews 64 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I found myself here for a business conference, and never being outside of downtown Chicago, had really no preconceptions. My room overlooked the interstate and train station, and seemingly under a flight path for O'Hare, but the noise was minimal. In fact, it was its own entertainment. Given a desk, couch and separate sleeping area, it allowed me to get... More 

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Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for your review of the hotel. Your comments are greatly appreciated. The hotel is indeed located near the Blue Line, which is very convenient for many of our guests. We do hope to see you again the next time your travel plans bring you back to the Chciago O'Hare area. Thank you, Renaissance Chicago O'Hare Suites More 

Malmo, Sweden
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights while visiting Chicago. The hotel is close to an L station and the train ride to downtown Chicago is 30 minutes and the trains run frequently. We travelled with a baby and the hotel provided us with a crib! Parking at the hotel is 27 dollars per night so instead we parked at O'Hare's... More 

Was this review helpful? Yes 2
Alexandra P, Director of Revenue Management at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Thank you for taking the time to post a review of the Renaissance Chicago O'Hare Suites. We appreciate your comments and hope to see you again in the near future. Thank you, Renaissance Chicago O'Hare Suites More 

Virginia
Top Contributor
113 reviews 113 reviews
42 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice airport hotel in a corporate complex near ORD and the L Train. They are currently remodeling the lobby, it should be nice when complete. The pool and whirlpool complex is nice. On Friday night they were showing kids movies. It is important to note, that they don't provide towels. The ORD shuttle service was busy and... More 

Was this review helpful? Yes 1
Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

VirginiaFreeze, Thank you for the review of our hotel. I would like to apologize for not having towels by the pool area during your visit. We do offer towels outside the pool area, and they may have not been replenished at the time of your visit. I have addressed this with the appropriate team members to prevent this from happening... More 

New Orleans, Louisiana
Top Contributor
63 reviews 63 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 20, 2015

My wife and I stayed at this location while on vacation in Chicago. One thing I loved about Chicago is the public transportation. This hotel is maybe two blocks from the Cumberland Blue Line Stop and was about a 30 train ride to Downtown Chicago. Also the hotel shuttle is about a 20 minute ride to O'Haire. Our room was... More 

Was this review helpful? Yes 3
Maria C, Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

JDS23, Thank you for taking the time to review our hotel. We appreciate the perfect rating and your wonderful comments. We are excited to be your destination when visiting Chicago from NOLA. We look forward to your next visit. More 

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