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All 167 Chicago hotels

Renaissance Chicago O'Hare Suites Hotel

3.5 of 5 Hotel   |   8500 West Bryn Mawr Avenue, Chicago, IL 60631 (Northwest Side)
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Ranked #65 of 167 hotels in Chicago
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
ndpete Indiana
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indiana
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed one night on way to a vacation. Booked under a stay/park/fly rate. Check in went smoothly. Rooms were clean but suites are small. Parked in garage and took shuttle that runs to/from O'Hare every 30 minutes. Have to call hotel for return pick up from International terminal. Allow extra time for shuttle to get to Intl. Terminal. Shuttle drivers... More

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Alexandria, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The Renaissance Chicago O'Hare Suites is a great property when you need to stay near the hotel. The rooms are large and well appointed. The staff is professional and courteous at all times. They have a terrific fitness room and indoor pool/whirlpool that is especially good for families. The hotel offers complimentary shuttle service to and from O'Hare and is... More

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Cincinnati, Ohio
Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for a weekend business conference so I spent a great deal of time at the hotel. The airport shuttle comes every half hour and the drivers were all friendly. The hotel is located within a few minutes walk to/from the Blue Line Cumberland station. It is about a 30-40 minute train ride into downtown Chicago. It is... More

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ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Cincyvagabond, We appreciate you taking the time to share your experience with other travelers! It’s great to know you had an enjoyable experience during your weekend conference and had an opportunity to enjoy the culinary expertise of our chefs. Thank you for your comments on our friendly and helpful staff, we’re very fortunate to have such a great team, and... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel with my daughter last Friday night. The staff at this hotel were very friendly and helpful. Additionally, the rooms are spacious, clean and the sheets are very soft. It was nice because at this suites hotel you can shut the doors to the bedroom, which allowed me to watch tv in the living room while... More

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ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Travelbug4446, Thanks very much for your kind review; we’re so glad you found our hotel a perfect fit for your visit to Chicago with your daughter. We appreciate your recommendation and hope to see you again the next time you’re in the area! Best regards, Karen McGuigan General Manager More

Salt Lake City, Utah
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have three weeks of business in the Chicago area and had a variety of hotels to choose from. THe idea of a Suites hotel appealed to me so I chose this Renaissance. From the ride to the hotel to the ride back to the airport I have found the entire staff to be friendly and accommodating. During my stay... More

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Dena H, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Cory L, We appreciate you choosing Renaissance Chicago O'Hare while in the area on business. It's wonderful to hear of the level of comfort and excellent service you experienced during your stay. Each member of our team makes sincere hospitality their priority and I look forward to sharing your nice comments. Thank you again for your review and recommendations. We... More

Rocklin, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Donald in the Concierge Level is phenomenal! Great recommendations and makes you feel welcome... He's a Chicago lifer and shared great info. The wait staff at the restaurant also made great recommendations for dinner and provided wonderful hospitality! I'd stay here again!

Was this review helpful? Yes 1
Dena H, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Lee C, Thank you for writing a review and recognizing our team member Donald on his excellence in service. Donald will be thrilled to know his warm hospitality and great recommendations exceeded your expectations. I will be certain to commend his efforts in service and thank you again for sharing. We hope to see you again soon. Kind regards, Karen... More

Jacksonville, Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night and walked to the train and connected to the bus for opening day at Wrigley. Very friendly staff, beds were comfortable and very clean plus the bar tender was very nice as was the food!

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Dena H, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

FLTIFF, Thank you for writing a review and sharing your complimentary feedback from your stay at Renaissance Chicago O'Hare. We're happy to have had you as our guest and pleased to hear you about the level of comfort, convenience, and service you experienced at our hotel. Please plan to visit us again in the future. Thank you again for your... More

Appleton, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here before our trip to Mexico to take advantage of the park and fly service and it was great. Morgan M (front desk) is an absolute pleasure. He was helpful with every aspect of our stay and when we returned from our trip he offered to help us find a great rate for the night... More

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ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

JenJoe10, We appreciate your review and recognition of the excellent service delivered during your stay with us at Renaissance Chicago O'Hare. Morgan is a fundamental part of our team and truly strives to connect with every guest he encounters. Your kind comments will make his day and I look forward to sharing your review. We hope to welcome you and... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed at this property for two nights during a college tour with my kids to the Chicago area schools. I chose it because the weekend rate was much lower than at any of the other nearby Marriott or Renaissance properties. But as I should have anticipated, you get what you pay for. Upon making my reservation, and again upon... More

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ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Filmmogul, Thank you for writing and bringing your concerns to my attention. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the inconveniences imposed during your stay. These details do make a trip and we regret we missed the mark during your stay. Your feedback is important to us as guest satisfaction is... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The associates that work here are awesome. Samantha Mataragas, Bill Georgas, and Steven Mahoney all went above and beyond the call to provide me with excellent service. I would recommend this hotel and its people to anyone. Also the breakfast in the restaurant was awesome!!!

Was this review helpful? Yes
ConcordHospitality, General Manager at Renaissance Chicago O'Hare Suites Hotel, responded to this review

Brandon T, Thank you for you recommendations of our hotel and the excellent service you received during your stay. It's wonderful to know you felt well taken care of by our staff and I look forward to commending Samantha Mataragas, Bill Georgas, and Steven Mahoney on their outstanding service. We hope to see you again soon at Renaissance Chicago O'Hare.... More

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Additional Information about Renaissance Chicago O'Hare Suites Hotel

Also Known As:
Renaissance Chicago o`Hare Hotel
Renaissance Chicago o`Hare Hotel Chicago
Renaissance Chicago
Renaissance Chicago o Hare Hotel
Chicago Renaissance
Address: 8500 West Bryn Mawr Avenue, Chicago, IL 60631
Phone Number:
Location: United States > Illinois > Chicago > Northwest Side , O'Hare
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotel in Chicago
#65 Spa Hotel in Chicago
#76 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Chicago O'Hare Suites Hotel 3.5*
Official Description (provided by the hotel):
Representing the epitome of sophistication, the Renaissance Chicago O'Hare Suites Hotel exudes the soul of a boutique and the amenities of a state-of-the-art Chicago airport hotel. Located steps from the "L" Blue Line to Chicago and boasting complimentary 24-hour shuttle service to O'Hare Airport (ORD), this hotel near Chicago's O'Hare airport is a traveler's reprieve. Relax in our sparkling pool or work up a sweat in our fitness center. Stay connected with our business center or unwind in our lounge. Expressive yet functional, styled with touches of whimsy in warm, vibrant colors, guests will enjoy our hotel which is artfully balanced with just the right amenities to accommodate both business and leisure guests. ... more   less 
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