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River Hotel

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75 East Wacker Drive, Chicago, IL 60601
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1 room 1 adult
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River Hotel
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756 Reviews from our TripAdvisor Community

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Big Rock, IL
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was small even after a $15 upgrade to a "larger room". The view was nice of the river and staff was great. I still can't stop thinking of how small the room was. Room was clean and up to standards. I will not return because of the small room.

Helpful?
Thank Richard D
Anna H, Manager at River Hotel, responded to this review

Dear Richard D, Thank you for your review and feedback. We appreciate your comments concerning the room cleanliness and the staff - these are always greatly appreciated and its nice to see that you were able to appreciate our great views also. Kind regards, More 

Great Wyrley, United Kingdom
Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay at the River Hotel in Chicago. Upon arrival I was assisted by a friendly gent at reception who offered an upgrade to a Standard room (from a small Solo room) for $15 a night which I accepted. The hotel itself is very grand, with lovely marble and gold finishings around the Lobby and Elevators. The... More 

Helpful?
Thank DMTaylor90
Anna H, Manager at River Hotel, responded to this review

Dear DMTaylor90, I appreciate you taking your time to write such a detailed review of your stay at the River Hotel. We our very proud to offer our guests a prime location while maintaining our very affordable rates. We strive to provide outstanding customer service in all aspects. We are glad we met your expectations and look forward to your... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

After arriving at the hotel (for a 4 night stay), we saw our room was much smaller than expected. The management let us view 2 other rooms for comparison. They even offered to let us stay in a bigger room at no additional price. After seeing the other rooms we agreed that our original room, although small, was much cozier... More 

Helpful?
Thank Vincent P
Anna H, Manager at River Hotel, responded to this review

Thank you Vincent P, for sharing your feedback about your recent experience with us. We are glad you enjoyed your stay and all of the amenities that we offer. We look forward to welcoming you back in the future! More 

Berlin, Germany
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Didn't like the hotel: the room was somewhat not clean, the blankets were dirty. Just didn't give out a cozy and welcoming feeling. Also, very small rooms. Would not stay again even for the price. The locations is good though.

Helpful?
Thank Aistė J
Anna H, Manager at River Hotel, responded to this review

Thank you Aiste J for your review. It's through feedback like yours that allows to to continually improve our hotel and service delivery. We as a staff will take your comments to heart. Thank you again. More 

Chicago, Illinois, United States
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stumbled upon this hotel by accident. Although I live in the area, I was in Chicago for some social events and didn't want to drive. I got a rate for under $100.00 and that is a big deal for downtown Chicago. The hotel is located right on the river across from the Trump Hotel and the Wrigley Building. I'm... More 

Helpful?
Thank RhotanVonRhotan
Anna H, Manager at River Hotel, responded to this review

Dear RhotanVonRhotan, We are thankful you "stumbled" upon us and found the experience at the River Hotel to your liking. I am delighted you enjoyed our prime location, clean rooms and found the staff friendly and helpful. Thank you for the wonderful review; please come see us again! More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

I came from Detroit to Chicago to celebrate my 21st birthday . I got a standard room for a great price on friday night. I had a great view of all of downtown Chicago from the 24th floor .The room was very clean .The staff was the best everybody was so kind ,from the woman who checked me in on... More 

Helpful?
Thank BryannaJ21
Anna H, Manager at River Hotel, responded to this review

Dear BryannaJ21, Thank you for choosing to stay at the River Hotel for your birthday weekend! I am delighted you found the hotel and staff services to your liking. There is nothing I enjoy more than sharing great comments with the team. I will be sure they all see your kind words and my thanks as well. Please come see... More 

Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were wanting to experience Chicago and the River certainly gave us a great time. Ideal location to all Chicago has to offer. We had a two bedroom suite with kitchenette which was ideal for a family. The downside was there was only one small window which overlooked a back lane. The hotel had free wifi and endless bottled water... More 

Helpful?
Thank Jody C
Anna H, Manager at River Hotel, responded to this review

Thank you, Jody C, for choosing the River Hotel and for your kind review. We are so pleased you enjoyed our prime location in the heart of the city and delighted you found your experience a memorable one. We look forward to welcoming you back in the future! More 

Level Contributor
187 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at the River Hotel for the weekend while visiting Chicago and I can't say enough good things about it. We reserved one of the Superior Rooms and ended up on the 31st floor with only ~5 other rooms on the same floor. The LOCATION is amazing. A 10min walk to Millennium Park and The Bean.... More 

Helpful?
Thank Allie O
Anna H, Manager at River Hotel, responded to this review

Dear Allie O, Thank you so much for your detailed review. We are so pleased that you enjoyed your stay as well as our wonderful location and iconic views. We do hope to welcome you back to the River Hotel in the future. More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Cool place, great location! Staff was accommodating (especially Ryan at the front desk). Stayed on the 36th floor, great views of the city. Smallish rooms, but had everything we needed. Lack of numerous elevators and their slow pace makes up and down a bit tricky.

Helpful?
Thank James L
Anna H, Manager at River Hotel, responded to this review

Dear James L, Thank you for choosing the River Hotel for NYE. We agree that we have a "cool place" and appreciate you posting your comments on TripAdvisor. Thank you as well for recognizing the staff as they are truly committed to providing exceptional guest service. I will make sure they see your review, especially Ryan. Thanks again and Happy... More 

Chicago
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 31, 2015

our recent stay was amazing. Great location, beautiful room and view and the service beyond professional. If you are lucky enough to stay when Seth and Pedro are working your every need will be met with warmth, courtesy, and a smile. They will help in every way they can and make the stay so positive that we will return as... More 

Helpful?
Thank nduerr
Anna H, Manager at River Hotel, responded to this review

Thank you nduerr for choosing the River Hotel and for your kind review. I am so happy you were pleased with the location, room and professional service. There is nothing I enjoy more than sharing great feedback with the staff. Seth and Pedro are true assets to our operation and I will ensure they see your comments and my thanks... More 

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Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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