I stayed here on my most recent trip to Chicago and was very pleased in all respects. The front desk staff upgraded my room without any special pleading on my part, they switched the duvet for a blanket without asking, etc. Probably the best, most consistently attentive service staff I've encountered for a year. My room was good, as usual.... More

Keep going back to this hotel when on business in Chicago. It's in a great area close to the bottom end of North Michigan Avenue - close to "Mike Ditkas" steak restaurant. The staff are professional and attentive without being "in your face" Brilliant 24 hour gym for those like me - jet lagged. Breakfast is relaxing and a good... More

My 12 year old daughter and go to Chicago and have a hotel we normally stay at, but now Sofitel is our new favorite. Great location, fabulous food and staff, we will be back for sure! The rooms were very nice and well appointed. More

The hotel is very nice and your greeted before you even get through the door. The front counter employees were very helpful and prompt. The room was very modern and clean. The location is great close to shopping and fine dining. More

This by far it the most sophisticated hotel in Chicago. The staff, the service, the hotel room, all five stars! The worst part of the trip…was checking out. You will be impressed with the impeccable service, the food and the coziness of this hotel. I definitely recommend this hotel. More

Echo the previous reviews.. location is great for Michigan Ave, Hancock Centre, Gold Coast etc. Public transport close and very inexpensive if you get the 3 day pass. Didnt eat in the hotel, but had drinks in the bar a couple of times .....nice cocktail list. As with most Sofitel's the service is great. Would recommend this hotel for a... More

Liked this place very much. The reception looks great, the rooms are wonderful. The bathroom is very nicely equipped. Service excellent. Very reasonably priced I thought - will definitely return! More

Perfect location to quickly access Michigan Ave, fun night life, and wonderful restaurants, all in walking distance. The trains and buses are right there to jump on to get to museums within 25 minutes. We only wish Sofitel offered a Continental breakfast. Didn't want to pay $16 for a stack of pancakes! More

Stayed at the Sofitel Chicago during Easter weekend. The location was fantastic, only 2 blocks from the John Hancock Center ( Starbucks on the way for the morning java fix). The staff was very friendly and helpful. I had the misfortune of dropping a diamond earring in the bathroom sink one night before going out. Upon notifying the Front Desk,... More