The trip was excellent. The rooms were clean, and the beds were super comfortable. The hotel staff professional and they took care of every need. They had taxis waiting on the street if you needed one or provided suggestions and/or walking routes if needed. The only complaint that I had was the rooms were a little smaller than expected. The... more

I came to Chicago on business and needed somewhere comfortable and hassle free. The hotel met my needs and I would recommend it both for business and leisure. The hotel is just to the north of the main business district, at the start of the Mag Mile, so well placed for shops and the Hancock Tower. The room was big,... more

We lucked out and got half off of the rooms. The hotel is in a great location for walking to the subway (the El), and the Magnificent Mile. Also the Hancock Tower is just a couple of blocks away, right on the Magnificent Mile. The service was excellent, and we had no complaints during our stay! If you stay here,... more

Chicago was so fabulous, we decided to stay on for a few days after our conference ended, and wound up at the Sofitel due to the reviews here and a special price the Sofitel was offering. It was the best decision possible. First of all the Sofitel rooms are exquisitely comfortable, with perfect beds, pillows, robes, slippers, lots of storage... more

This was my second stay at The Sofitel, the first being a one-night stay in late 2007. This time, I was there for five nights. I do love this hotel. But having become a connoisseur of hotels as of late, there are a couple of minor things that prevent me from giving the Sofitel Water Tower 5 stars. But let... more

There are times in one’s life when we know an experience is extraordinary. My traveling companion and ventured to the Windy City for a weekend of entertainment, socializing and relaxation and I was impressed by the top shelf treatment we received at the Softiel Chicago Water Tower. The seamless transition beginning with curbside luggage service to prompt, courteous room service... more

Here for five nights stay. The location is great on the upper end of Mag Mile but off the madness by two blocks, so nicely quiet. The building itself is impressive on outside, inside is interesting (but not as daring). Front desk staff pleasant, concierge staff helpful. We had a 16th floor room with great city view. Rooms still felt... more

We stayed at the Sofitel for a weekend getaway. The primary reason we chose the Sofitel was its location, and it did not disappoint. Short walks to the Hancock building and Rush Street were just what we expected. The bell staff were also extremely courteous and helpful. Though a tad small, our room did have a good view, and the... more

A clean, modern hotel in a great location, good design, good food, good bars; all very well done. What marks this hotel out above others is the extreemly good level of service from all members of staff. The attentive yet discreet attentions of everyone I met was just right, something very few hotels seem to get right, well done Sofitel... more