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All 169 Chicago hotels

Sofitel Chicago Water Tower

4.0 of 5 Hotel   |   20 East Chestnut St - Downtown, Chicago, IL 60611 (Near North Side)
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Ranked #16 of 169 hotels in Chicago
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
mckerron Scotland
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2,399 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
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English first
20 reviews 20 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Yet again another Sofitel hotel that excelled in service, cleanliness, location can't think of a bad thing to say about it maybe if they had a rooftop pool it would have taken it to another level. From the very fast checkin to the very fast checkout the staff were exceptional offering great advice about Chicago and recommending some excellent tours... More

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Dubai, United Arab Emirates
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

It was a nice stay. The staff where friendly and the hotel was nice and clean. I would give it a five star, but I guess 4 will do just fine. The location of the hotel too was very convenient and great.

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20 reviews 20 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had a nice room on the 25th floor facing east which afforded a view of the lake either side of the John Handcock centre. The hotel is well placed for the city centre and the tour buses etc. Also about 20min walk to the lake shore. The room was spacious and was clean as was the bathroom. Our bill... More

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Brussels, Belgium
Top Contributor
56 reviews 56 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is THE hotel. I have never experienced something like this in my life. I have stopped being at Sofitels since i had two incidents in the past in NYC and Lisbon. I have to say that this experience at Sofitel chicago has made me change my mind. Everything was wonderful. The service is just amazing, the rooms are comfortable... More

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Mississauga, Canada
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just came back from our visit to Chicago, after staying at the Sofitel. The GM Sebastain Pfeiffer made our stay wonderful. Not only did he have a little cake for my 19 yr old's birthday, but he also upgraded us from a Junior Suite to a Prestige suite which turned out to be a lot bigger and spacious. Thank... More

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South Windsor, Connecticut
Top Contributor
87 reviews 87 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The title about says it all. The rooms are clean, modern, up to date and comfortable. The service is some of the best anywhere. The seating area out front is a fun place to relax, people watch and read. Wifi is outside too, for guests. The staff are knowledgeable, courteous, helpful and friendly. The views from the rooms are excellent... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Sofitel Chicago for the first time, and can't wait to stay here again. I let them know it was a special stay, hubby's birthday, well almost, and they gave us a high floor room with a great view and a tray with Champagne & Chocolates first night in. The room could not be more luxurious, the mattress... More

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Brentwood, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW

Love the Sofitel! It is decorated beautifully with a very sleek, modern style. Our room & bathroom were very spacious. Desk clerks very handsome, charming with French accents! Superb service! Nice Robe & Slippers in room.

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Brookline, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I couldn't have been more impressed with the professionalism, service and cleanliness. From the check in to the check out we were treated like royalty. I will look for Sofitel whenever I travel in the future.

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Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Sofitel Water Tower in Chicago and had a very nice time. This line of hotels never fails to impress. We know what to expect regardless of city and this was not exception. The staff is friendly and attentive the rates are very reasonalbe with nicley appointed rooms and a bit of boutique style. The location was... More

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Additional Information about Sofitel Chicago Water Tower

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Chicago Water Tower 4*
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel

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Room/suite (142)
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Hotel & grounds (91)
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Junior Suite (83)
Prestige Suite (125)
Restaurants and Bars (55)
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Pool/beach area (1)
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Hotel & grounds (5)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Green Hotel in Chicago #10 Business Hotel in Chicago #11 Romantic Hotel in Chicago #14 Luxury Hotel in Chicago #14 Family Hotel in Chicago
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Official Description (provided by the hotel)
Sofitel Chicago Water Tower bids you welcome with world-class downtown Chicago hotel accommodations - minutes from the Magnificent Mile, Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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