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Sofitel Chicago Water Tower

#11 of 178 Hotels in Chicago
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20 East Chestnut St - Downtown, Chicago, IL 60611
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1 room 1 guest
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2,996 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (447)
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Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I booked a Jr. suite for a weekend trip. The room assigned to me was spacious and offered beautiful views over Chicago. Its equipped with contemporary furniture and decor, the barcelona chair adds additional flair to the room. The marble bathroom features a walk-in shower as well as a bathtub and offers upscale Hermes amenities. The room is sound-proof, therefore... More 

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Moscow, Russia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed in Sofitel for 10 nights. Everything was great starting from check-in. The room is spacious with a lll necessary things in it and with big bathroom. The view to the city is quite good as well. Hotel has a great location, 7 min walk from the beach, 2 min walk from central street - Michigan ave. There... More 

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New York City, New York
Level Contributor
58 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It must have been my 5 or 6 stay at the Sofitel Water Tower Chicago and definitely not the last one. This is in my opinion the best luxury value in the area. You cannot beat the service quality, location, facilities. I cannot wait to be back

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Boston
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4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Bravo! My husband planned a 4 day family trip to Chicago for April vacation. He stays at this hotel for business and knew we could find a one bedroom suite that would give adults and kids their own rooms. Perfect set up. Exceptional quality and service. Great location.

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Ann Arbor, MI
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23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was very nice, rooms were clean and I thought modern and functional. My only issue is I wish I had a bed sheet......Had to "cover up" with the comforter/bed spread......I don't know about anyone else but I like a sheet! The gym was small but larger enough to use and having great tasting apples and bananas was a... More 

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Corpus Christi, TX
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel itself is lovely, modern, and very comfortable. The robes and slippers were a wonderful touch at the end of a long day of walking around Chicago. The huge shower and bath were also a treat. Perfectly situated to walk to most of the major sites (Navy Pier & the lake, Michigan Avenue, Grant Park), lots of restaurants and... More 

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London, United Kingdom
Level Contributor
166 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for 4 nights in August of 2015 and thought the location couldn’t be better. Close to transport links and shopping. The bed was very comfortable and I was given a room on the top floor with a view of the Hancock tower. When I checked in the front desk staff were very welcoming, friendly and professional. When... More 

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Vega Baja, Puerto Rico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I just returned from a 5-night stay at the Sofitel Water Tower and we missed it already. I book this hotel through Booking, after reading a lot of reviews of different hotels in the area and I have no regrets! I request in advantage a upper room because we were celebrating our daughter 15th birthday and they give us a... More 

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Fort Lauderdale, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Fantastic location, one of the best in Chicago. Walking distance to gold coast, rush st, and Michigan ave. Staff was friendly and professional throughout my stay. Rooms are above average but slightly dated. Booked a classic room (floors 1-10) and requested to stay on 10th floor - good view. Superior rooms (same room, better view, more expensive) start on floor... More 

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at the Sofitel Chicago Water Tower several times, mostly on business, once with my husband, and once with the whole family (husband and two kids, 2 and 4 years old) for a whole week when we moved to Chicago from abroad. And every time our stay was just fabulous. The staff at the Sofitel soon knew our... More 

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Hotel Review Summarization

What travelers say

  • Great location(17)
  • Very nice(15)
  • Magnificent mile(14)
  • Room service(13)
  • Michigan avenue(6)
  • John Hancock(3)
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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
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