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Sofitel Chicago Water Tower

4.5 of 5 20 East Chestnut St - Downtown, Chicago, IL 60611
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Sofitel Chicago Water Tower
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Sofitel Chicago Water Tower
Sofitel Chicago Water Tower
Sofitel Chicago Water Tower
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2,717 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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South Oxon
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here over a weekend after a business conference earlier in the week. We were looking for something not too pricey but in a good location for the Mag Mile. This hotel was perfect for us, and we managed to book it last minute at a great rate. Been to Chicago a few times and was easily the best... More 

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Dallas, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am a big fan of the Sofitel in Chicago. I travel to the city a few times each year and this is the hotel I prefer to stay at. The hotel has a perfect location as it's right off Michigan Ave. The staff is friendly. The rooms are on the small side, however, the views certainly make up for... More 

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Ancaster, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Beds were extremely comfortable, however smaller than you would expect. Two doubles in a room were actually 3/4 beds. A colleague had a room with a king size bed, which was actually queen size. A very clean, luxurious and quiet hotel. Just what we were looking for. Food in the restaurant and bar were both superb.

Review collected in partnership with this hotel

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I love this hotel. The accommodations were exceptional, the lobby welcoming and tastefully decorated, and the location amazing. The staff was extremely accommodating to our schedule. I would stay here again!

Review collected in partnership with this hotel

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S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Dear Jen F, Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are delighted to know that you enjoyed your stay with us and that you found our staff to be helpful. We are especially pleased to know that you will be coming back! We look forward to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Got a deal in Priceline. It's located in the heart of the city. Very clean and really fancy rooms. Located next to the hacock tower. Several cheaper parking spots in walkable distance. Ideal for a quick getaway

Was this review helpful? Yes 1
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Dear pavan s, Bonjour! Thank you very much for taking the time to write a review of your recent stay at Sofitel Chicago Water Tower. We are delighted to know that you enjoyed your stay with us and that you were able to take advantage of a great deal on your room. Thank you for pointing out our excellent location!... More 

South Thomaston, Maine
Contributor
16 reviews 16 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a great stay at the Sofitel Water Tower. Great location in the heart of Gold Coast. Warm, friendly and professional service. Our room was not huge, but the furnishings were tasteful and modern, with beautiful (beech?) wood paneling. Stayed in Room 1412. The room was very clean. The queen-size bed was very comfortable, with a down (or very good... More 

Was this review helpful? Yes 1
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Dear mainefarmgirl, Bonjour! Thank you very much for taking the time to write a review of your recent stay at Sofitel Chicago Water Tower. We are thrilled to know that you enjoyed your stay at our property and that you enjoyed your room and the in-room amenities provided. We hope that you present us with the opportunity to welcome you... More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Very excited to try this hotel. We even went for the upgrade for the suite. Very disappointed. The shower was like showering in a very small closet. Speaking of closets, they were very small too. Could hardly hang up any clothes. The room lacked any "wow" factor.

Review collected in partnership with Sofitel.com

Was this review helpful? Yes 1
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Dear Cpscpscps, Thank you very much for taking the time to write a review of your recent stay at Sofitel Chicago Water Tower. We are sorry to hear that your stay did not completely meet your expectations, but we thank you for your very valuable feedback about your guest room. We hope that you will present us with the opportunity... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 2 nights here. Easy. Public parking garage next door, not affiliated with hotel, 45$ a night to park (we parked & didn't get our vehicle back out until we left for good). Excellent location, one block from MI Ave & Rush St., lots of good bars and restaurants nearby within walking distance. Very friendly staff. Hotel has French theme.... More 

Was this review helpful? Yes 1
Holland, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at Sofitel Chicago on the first night of our honeymoon. After dinner at Alinea we came back to the hotel and had drinks and enjoyed the comforts of the hotel. Great staff and very helpful and attentive!

Review collected in partnership with this hotel

Was this review helpful? Yes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Dear Jason G, Thank you very much for taking the time to write a review of your recent stay at Sofitel Chicago Water Tower. We are thrilled to know that you enjoyed your visit to Chicago and thank you for choosing to celebrate such a wonderful occasion with us! It is always a pleasure to receive such positive feedback about... More 

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Additional Information about Sofitel Chicago Water Tower

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Chicago Water Tower 4.5*
Number of rooms: 415
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TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Hotels.com, Amex, Orbitz, Hotwire, Agoda, TripOnline SA, Odigeo, EasyToBook, ACCOR, Tingo and Jetsetter so you can book your Sofitel Chicago Water Tower reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#3 Green Hotel in Chicago
#9 Business Hotel in Chicago
#11 Family Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Luxury Hotel in Chicago

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