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All 169 Chicago hotels

Sofitel Chicago Water Tower

4.0 of 5 Hotel   |   20 East Chestnut St - Downtown, Chicago, IL 60611 (Near North Side)
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94%
Ranked #16 of 169 hotels in Chicago
Certificate of Excellence 2014
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5 of 5 stars reviewed yesterday
wallymoon Santa Barbara
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2,381 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
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Santa Barbara
Contributor
20 reviews 20 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I needed to stay in this area and when I got a good rate thru Tripadvisor at the Sofitel Water Tower I grabbed it. perfect. very nice hotel, clean rooms. great location. would stay again if I have to be back in Chicago. gym was just fair, minimal.

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CAIRO
Top Contributor
103 reviews 103 reviews
32 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed with my family for the 5th time in this wonderful property, and this stay is our best so far. The service is better and faster (it would be nicer if one would be able to speak to various departments without having to go through guest services first :) ). You cannot beat the location of this hotel; walking... More

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Tallahassee, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was traveling to Chicago for a wedding with my wife and 5 month old daughter. The Sofitel made me feel like a member of royalty. They were very accommodating to our every need. Not only did they set up a crib, with sheets, they put an extra refrigerator in our room when they heard we had formula that needed... More

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Muscle Shoals, Alabama
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stay at this hotel every single time we come to Chicago (2-3 times per year) and we have never been disappointed. The beds are comfortable, the views are awesome, room service food is yummy, everything is clean, the bathrooms are HUGE, and the staff is super pleasant. What more could you want? Oh yeah, the price... More

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New York City, New York
Contributor
19 reviews 19 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was traveling to Chicago on business over a weekend and needed a hotel. My usual spot was booked, so I started looking around at the excellent choices in the Water Tower neighborhood. I landed on the Sofitel due to positive experiences at Sofitel properties in Philly and Strasbourg France. I booked a standard king room for this trip and... More

Was this review helpful? Yes 1
North Bethesda, Maryland
Contributor
12 reviews 12 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A perfect orchestration of staff, location, architecture, service elevating hospitality to an art form. This is a most amazing establishment. Though this is a large luxury hotel in the Gold Coast area of Chicago, it had the same charm and personality as their quaint Hotel Mercure Paris La Sorbonne I visited last year in Paris. The Sofitel Chicago Water Tower... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

First class hotel, great service, beautiful decor and terrific location. I highly recommend this hotel and will definitely stay here again when I'm in Chicago. Close to Chicago attractions (like the Willis Tower) and the running path along Lake Michigan.

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Boynton Beach, Florida
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I spent 4 nights at the Sofitel Water Tower Chicago. Just about everything about the stay was great. The staff was courteous, professional and extremely helpful and friendly. Room was quite deluxe. 4 stars because the bed wasn't quite up to what I expected. Nothing really terrible-just not quite like the Westin beds. I didn't eat in the restaurants so... More

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S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Ellen W, Thank you very much for taking the time to share your kind comments on TripAdvisor regarding your stay amongst us. I truly appreciate your feedback. I have noted your comment regarding the bed and should you find the bed too soft, it will be our pleasure to remove the feather bed to make it firmer. Do not... More

Welwyn Garden City, United Kingdom
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Well located and opposite two good restaurants, this is a great place to stay if you like a modern hotel. It has very nice staff and comfortable rooms. We could not fault anything. We were on the 31st floor which was quiet and had good views. There are four lifts which are so efficient that the wait was minimal. The... More

Was this review helpful? Yes 1
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Dear TripAdvisor Contributor (intertravelerLondon), I thank you so much for taking the time to write a review on TripAdvisor following your last visit at the Sofitel Chicago Water Tower. I am very honored to read your words concerning our hotel and staff. They all have been recognized for the outstanding service they provide constantly. I am delighted to know... More

Senior Contributor
23 reviews 23 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms at this hotel were pure luxury. I liked the feature of one switch turned out all the lights. The decor is very soothing and the french pastries in the morning are a nice touch. It is a great location, great for shopping or walking around.

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S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour kathymommy, Thank you for your kind comments on TripAdvisor following your visit at the Sofitel Chicago Water Tower. I am so pleased that your overall guest experience was wonderful and `pure luxury'. I am also delighted that you find our hotel `beautiful' and the location ideal. Your satisfaction regarding the breakfast at Cafe des Architectes and particularly the delicious... More

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Additional Information about Sofitel Chicago Water Tower

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Chicago Water Tower 4*
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Green Hotel in Chicago #9 Romantic Hotel in Chicago #10 Business Hotel in Chicago #13 Family Hotel in Chicago #14 Luxury Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Sofitel Chicago Water Tower bids you welcome with world-class downtown Chicago hotel accommodations - minutes from the Magnificent Mile, Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 
Number of rooms
415

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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