We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Chicago Water Tower

#12 of 177 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
Hotel website
Hotel deals
20 East Chestnut St - Downtown, Chicago, IL 60611
Special Offer
Exclusive 15% Discount!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Sofitel Chicago Water Tower
Professional photos View all
Browse nearby
Sofitel Chicago Water Tower
Sofitel Chicago Water Tower
Sofitel Chicago Water Tower
Write a Review

2,803 reviews from our community

Traveler rating
    1,974
    653
    119
    33
    24
See reviews for
397
1,103
215
654
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (412)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2803)
  • Mar-May only
    (701)
  • Jun-Aug only
    (807)
  • Sep-Nov only
    (643)
  • Dec-Feb only
    (652)
All months
Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed 3 nights at the Sofitel on a recent business trip. The hotel is very well run and has an excellent, attentive staff. I enjoyed a suite upgrade as "guest of the day", a pleasant surprise. The room was spacious, clean, quiet and updated. I loved the roomy bathroom. The hotel is easy to access and is convenient to... More 

Was this review helpful? Yes
Top Contributor
56 reviews 56 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with a small group of work colleagues on a recent trip to Chicago. It was an excellent place at which to stay: reasonably good value, perfectly clean and well served, and the staff were most helpful. I enjoyed a great burger and blue moon beer in the bar one evening and used the small but well appointed... More 

Was this review helpful? Yes
Kettering, Ohio
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Chicago Sofitel to attend a family wedding. The amenities are to be expected with this type of property; the bathrooms are well appointed and the bedding is more than comfortable. Having to pay for wifi based on amount of download was disappointing however. The location is great for walking to some well known attractions: The Miracle... More 

Was this review helpful? Yes
Voorhees, New Jersey
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this property from Thursday to Sunday. The hotel is very nice. The Cafe Architect and Le Bar are really nice and the staff are wonderful. Bernard the concierge was exceptional in helping us with car service. The only issue we had was we booked through Booking.com way in advance and when we checked in they gave us... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 6 days ago NEW

We had a very relaxing stay and found the room to be very comfortable. The hotel is very well located and the overall design of the hotel is very tasteful. The staff are very friendly and helpful, and we were able to check in early with no extra fee.

Review collected in partnership with this hotel

Was this review helpful? Yes
Wabash, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel is in a great location. It is close to dining, magnificent mile, Watertower Place, and a short walk to the subway. The room was very spacious for a downtown hotel. All of the staff was friendly and very helpful.

Review collected in partnership with this hotel

Was this review helpful? Yes
Malvern, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

I spent the weekend at the Sofitel in Chicago for a family wedding. The hotel was fabulous! Very European with wonderful service. The rooms were beautiful and a really good size. The breakfast in the lobby restaurant was amazing and the croissants were as good as those in France. My daughter flew in from Paris and said the same thing.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Poway, California
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Form the first "Bon Jour" to the final " Au Revoir" our stay here was Fantastique! The staff was superb. The room was spacious and immaculate, bathroom huge and sparkling. The food in Cafe des Architects was as good as any restaurant in France and the bartenders in Le Bar were outstanding. Hotel location is the best in Chicago.... Can't... More 

Was this review helpful? Yes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Dear 351Frequentflyer, Bonjour! Thank you very much for taking the time to write a review of your stay at Sofitel Chicago Water Tower. We are delighted to know that you enjoyed your stay with us and that you found our staff to be superb. Excellent service is what we strive to be known for; therefore your feedback is extremely important... More 

Chicago, Illinois
Contributor
14 reviews 14 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stated here for a girl's night in Chicago. It is a great location and the rooms were very comfortable. All of the service was exceptional as well. I'd definitely recommend this to others looking for a nice stay in Chicago.

Was this review helpful? Yes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Dear fishy100, Thank you for taking the time to share a review of your recent stay at Sofitel Chicago Water Tower. We are very happy to hear that you had an great girl's night in Chicago, and we thank you for complimenting our rooms and location. We are looking forward to welcoming you back to Sofitel Chicago Water Tower very... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,100 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (623)
Viewed
Bathroom (92)
Viewed
Hotel & grounds (114)
Viewed
View from room (65)
Viewed
Room/suite (170)
Viewed
Dining (32)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (1)
Viewed
0:30
Videos (2)
Viewed
Other (143)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (447)
Viewed
Amenities (26)
Viewed
Junior Suite (83)
Viewed
Prestige Suite (125)
Viewed
Restaurants and Bars (55)
Viewed
Superior King (77)
Viewed
The Hotel (81)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (3)
Viewed
Dining (9)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question