We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 168 Chicago hotels

Sofitel Chicago Water Tower

4.0 of 5 Hotel   |   20 East Chestnut St - Downtown, Chicago, IL 60611 (Near North Side)
Hotel website
Hotel amenities
Special Offer
Family Escape Package
Save Saved
You added Sofitel Chicago Water Tower to your Saves list
Sofitel Chicago Water Tower
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #13 of 168 hotels in Chicago
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed yesterday
Laurie W Leavenworth, Kansas, USA
  • Overview
  • Reviews (2,301)
  • Photos (1,002)
  • Amenities
  • Q&A
  • Room tips (295)
  • Location
  • More
Write a Review

2,301 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (295)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Leavenworth, Kansas, USA
20 reviews 20 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Very clean and friendly hotel in the middle of the city! Close to Michigan Avenue and other fun things to do! The housekeeping / bellhop were very courteous. Remembered our name, which is amazing! Highly recommend.

Was this review helpful? Yes 1
Angola, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was a little apprehensive when I booked the room. I had booked it through a website that only showed you the price, not the name of the hotel, until you actually booked and paid for the reservation. Also, we had never stayed at the Sofitel before. The room was excellent. It was very large, clean and comfortable. The staff,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Top Contributor
78 reviews 78 reviews
56 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As expected in a hotel of this rating we had a very comfortable stay. The rooms are spacious and well equipped. The beds are comfortable with super pillows and excellent linens. Excellent bathroom with great towels toiletries and bathrobes. The minibar is automated so it is not possible to remove items without charge but on request they provided a small... More

Was this review helpful? Yes 1
Donwers Grove, IL
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I took my niece for a "night on the town" and Sofitel was the right choice. We were greeted warmly by Matthieu. I mentioned we had heard the top floors had the best view and told us if we could wait awhile, he could upgrade us. We were glad to wait and a short time later, he delivered our room... More

Was this review helpful? Yes 1
Horsham, Pennsylvania
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is located in downtown Chicago - there are plenty of surrounding retail shops, entertainment options and eateries. The hotel itself is upscale and the rooms are spacious, clean, comfortable and provide excellent views of Chicago and the river. The restaurant in the hotel has a nice menu with good options for a quick bite and a drink. But... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was our first stay at the Sofitel. It was a very beautiful hotel. The staff was fantastic. Very attentive to our questions and very helpful with directions. The Sofitel is in a great location. We walked every where. It was nice not having to take a cab. Over all we would definitely recommend this hotel.

Was this review helpful? Yes
Wilmington, Delaware
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment that I was warmly welcomed at the door, until I reluctantly departed after too brief a visit, the Sofitel provided everything that I could possibly want. My room was spacious, luxurious, comfortable, and immaculate. All guest needs we're provided for and housekeeping did a wonderful job each morning. I had a beautiful view of Chicago's iconic Hancock... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
St. Louis, Missouri
1 review
5 of 5 stars Reviewed 4 days ago NEW

Service is impecable. Thje staff warm and welcoming. Rooms are clean, comfortable and large. The room amenities are many and upscale. The location is perfect for bars, restaurants, shoping and sightseeing.

Review collected in partnership with this hotel

Was this review helpful? Yes
Oslo, Norway
Top Contributor
52 reviews 52 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was the highlight of our trip to Chicago. The suite we've got was spacious, bed simply amazing. Close to shopping, dining, sightseeing. Lovely view from the top floor. Highly recommended, especially for romance, shopping, city life.

Was this review helpful? Yes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour THREOslo, Thank you so much for your outstanding posting on TripAdvisor regarding your stay. I am genuinely touched that you enjoyed your stay in your `spacious suite' with nice view and that you liked our French bathroom amenities by Hermes. I could not be more pleased to learn that you love our famous Sofitel MyBeds, we are very proud... More

Fairfield, Connecticut
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is an elegant and classy hotel in a fantastic location. I visited during a conference last year and again this year on personal travel. It is close to restaurants, shopping, sights, etc. The staff are very friendly and helpful. The rooms were very comfortable and lots of thoughtful touches like shoe cleaning kits, toiletries, etc. I will stay again... More

Was this review helpful? Yes 1
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Jose O, Thank you very much for taking the time to post your comments on TripAdvisor regarding your stay amongst us. I am delighted to read that you took the opportunity to come back to our `elegant and classy hotel'! It is also a great satisfaction to know that our service, rooms along with amenities went beyond expectations and... More

Owners: What's your side of the story?
If you own or manage Sofitel Chicago Water Tower, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel Chicago Water Tower? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Chicago Water Tower

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Chicago Water Tower 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Tingo, Travelocity, Otel, TripOnline SA, getaroom.com, ACCOR, BookingOdigeoWL, Despegar.com, Agoda, Venere and Jetsetter so you can book your Sofitel Chicago Water Tower reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel

1,002 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (538)
Bathroom (81)
Room/suite (142)
Pool/beach area (1)
Hotel & grounds (91)
View from room (52)
Videos (2)
Dining (29)
Other (140)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (447)
Amenities (26)
Junior Suite (83)
Prestige Suite (125)
Restaurants and Bars (55)
Superior King (77)
The Hotel (81)

Management photos: Courtesy of the property manager

All management photos (18)
Dining (6)
Room/suite (6)
Hotel & grounds (5)
Pool/beach area (1)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Green Hotel in Chicago #9 Romantic Hotel in Chicago #10 Business Hotel in Chicago #11 Family Hotel in Chicago #12 Luxury Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Sofitel Chicago Water Tower bids you welcome with world-class downtown Chicago hotel accommodations - minutes from the Magnificent Mile, Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer