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All 168 Chicago hotels

Sofitel Chicago Water Tower

4.0 of 5 Hotel   |   20 East Chestnut St - Downtown, Chicago, IL 60611 (Near North Side)
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94%
Ranked #13 of 168 hotels in Chicago
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
ColumbusUrbanLife Downtown Columbus
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2,307 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
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Downtown Columbus
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited Sofitel Chicago Water Tower. The hotel is relatively new. It's clean and beautiful. The location is great, too! The most important thing is, they know how to take care of their guests. Unlike some other hotels who charge pet fees as high as $100 (such as Marriott), Sofitel only want us to deposit $200, which is totally refundable... More

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Los Angeles
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Originally requested a King room, but then had a change of plans and added one more person, needing a two double beds instead. It was an extra $40 per night, so no dramas there. We arrived early so the hotel kept our bags in storage. The room was ready around 3pm (normal check-in time) so they gave us a call... More

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Toronto, Canada
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Such an incredible and chic hotel with close proximity to Mag Mile & Watertower shopping & great restos. This hotel is such a gem, I almost didn’t want to share! A little off the beaten path which makes it quieter and more relaxing but still very close walking proximity to everything including Nordstrom Rack which is just down the street!... More

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FIN
Contributor
14 reviews 14 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Hotel with style, for children there is nothing extra, but a nice quality hotel with good location. Words like "classic" and "business" and "quality" comes first to my mind when thinking about Sofitel Water Tower.

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Toronto, Canada
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent hours scouring trip advisor reviews to find the ideal hotel to celebrate our 21st anniversary in Chicago and we were not disappointed! The hotel is perfectly situated just minutes from shopping on the Magnificent Mile and a short walk to many attractions in the Loop. The rooms were quite spacious, very clean and QUIET! We would highly recommend... More

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Cleveland
Top Contributor
73 reviews 73 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I had stayed here years ago and loved it. It's a little more dated but the location, price and service can not be beat! It's located near Rush and so much in walking distance. The staff was very helpful. Very clean and the beds are amazing. I highly recommend this hotel.

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I decided to take a staycation in chicago. We used hotwire, and our mysterious 4.5 star hotel turned out to be Sofitel. In short, we were not disappointed. Our room was extremely nice. Both my girlfriend and I agreed that we had never slept on a more comfortable bed. The shower in the bathroom also had great... More

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S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Brian_P3027, I thank you so much for taking the time to write a review on TripAdvisor following your visit at the Sofitel Chicago Water Tower. We are very honoured to read your words concerning our `excellent hotel'. I am thrilled that you found the room product and cleanliness great, but that you particularly enjoyed the shower. I am glad... More

Columbus, OH
Top Contributor
112 reviews 112 reviews
51 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were booked at this hotel on a Priceline Express Deal for so little that I'm embarrassed to write the amount. This hotel was excellent in every way: location, room, service, facilities. Even though our reservation showed that we were Priceline customers, we were treated as if we had paid the rack rate. The lobby was calming, the staff attentive... More

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S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour gefilte63, Thank you very much for taking the time to post your comments on TripAdvisor regarding your stay amongst us. I am delighted to read that we are `one of the best hotels' you have ever reviewed. It is also a great satisfaction to know that our service went beyond expectations and that you had an amazing overall experience.... More

Grand Rapids, Michigan
Top Contributor
70 reviews 70 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Only stayed one night here and didn't spend too much time in the hotel as we were touring about the city. But, the hotel is in a great location ...right near the John Hancock building, The staff (from the valets to the front desk) was extremely friendly. The decor was very nice and the rooms were very nice and comfortable.... More

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S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Jackie255VT, Thank you for your posting on TripAdvisor regarding your recent stay at the Sofitel Chicago Water Tower. Very pleased that you found the service to be `extremely friendly' from the point of arrival to your departure. This is very important to us. It is also great that you liked our entire accommodation and enjoyed our complimentary coffee and... More

Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Sofitel is always a great choice in Chicago... Especially in the summer. Great shopping, the lakefront and great restaurants are right near. Service is terrific and rooms are always clean. Love that they leave you two bottles of Evian in your room. Their service at the front desk and doorman are among the best in Chicago.

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S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour gkk40, First of all allow me to thank you very much for the time you took to share your comments on TripAdvisor further to your recent stay. It was a real pleasure to read about your guest experience, and that you were able to take advantage of our excellent location in the city, close to both Michigan Avenue shopping... More

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Additional Information about Sofitel Chicago Water Tower

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sofitel Chicago Water Tower 4*
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#5 Green Hotel in Chicago #10 Romantic Hotel in Chicago #10 Business Hotel in Chicago #11 Family Hotel in Chicago #12 Luxury Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Sofitel Chicago Water Tower bids you welcome with world-class downtown Chicago hotel accommodations - minutes from the Magnificent Mile, Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 
Number of rooms
415

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