We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Chicago Water Tower

4.0 of 5 20 East Chestnut St - Downtown, Chicago, IL 60611
Hotel website
Hotel deals
Special Offer
Magnifique Breakfast
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
GreenLeadersGold level
Sofitel Chicago Water Tower
Professional photos View all
Browse nearby
Sofitel Chicago Water Tower
Sofitel Chicago Water Tower
Sofitel Chicago Water Tower
Write a Review

2,586 reviews from our community

Traveler rating
    1,805
    619
    107
    31
    24
See reviews for
371
1,012
199
598
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (364)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2586)
  • Mar-May only
    (606)
  • Jun-Aug only
    (807)
  • Sep-Nov only
    (644)
  • Dec-Feb only
    (529)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This was the best hotel stay of the year: service and surroundings were off the charts! Food was great, bed incredibly comfortable and bath room pristine. Can't wait to return! Our meeting room was perfect (we were 12) and the staff servicing it were attentive, yet invisible.

Was this review helpful? Yes
Miami, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in October for a conference at McCormick place. The Sofitel was a short walk from a red line station and Michigan Ave. Very comfortable bed and amenities. We ate brunch at the restaurant twice and shared a late night snack and drinks at the bar every evening. The staff was very helpful and accommodating - I received a... More 

Was this review helpful? Yes
ohio
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 days ago NEW

The staff at this Sofitel go out of their way to help guests and make your stay a pleasure. The hotel is a short walk to many good restaurants and only 3 blocks from Michigan Ave shopping. Also the Michigan Ave buses take you (if you do not care to walk) directly to the Art Museum as well as Field... More 

Was this review helpful? Yes 1
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Dear TripAdvisor Contributor (esabc123), Thank you so much for taking the time to complete this review on Tripadvisor following your recent stay with us. I loved your headline. I am glad that your stay at the Sofitel Chicago Water Tower was enjoyable and I am honored to read that you would recommend our hotel and very convenient location. I... More 

Toronto
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My husband and I booked this hotel in November via getaroom. Our rate including taxes for 3 nights was $645, which we thought was an amazing deal, even more so after our stay. Our room was a standard room. When first going into the room we thought it was a little small, but very clean, very comfortable and had all... More 

Was this review helpful? Yes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Dear TripAdvisor Contributor (Travelling_Two), Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Water Tower. I appreciate your contribution with such a detailed and positive review. I am very happy that you and your husband enjoyed your stay with us, and that you appreciated our rooms along with the amenities, and... More 

Mequon, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times. The staff is courteous and professional and the ambience is modern and fun. I always ask if an upgrade is available (at any hotel) and when I asked this time they informed me that they had already upgraded me to a suite. It was spacious and lovely and made my stay more... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Dear TripAdvisor Contributor (vlapins), Thank you very much for taking the time to write a review of your recent stay here at the Sofitel Chicago Water Tower. And thank you very much for your loyalty. I am delighted to know that you enjoyed your stay with us, and that you were able to take advantage of an upgrade to... More 

1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay, the staff was awesome when we arrived and during the whole five days, excelent location, just a block away of the magnificent mile and some great restaurants. I hope to come back soon.

Review collected in partnership with this hotel

Was this review helpful? Yes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Jose Luis N, What a wonderful review you have given us! Thank you so very much for taking the time to post your comments on TripAdvisor following your stay with us. I am thrilled that you found the room product great, our location `excellent' and staff `awesome'. I am looking forward to a return trip. With best regards, Sebastien... More 

Hilton Head, South Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

It's our second time to stay at the Sofitel in Chicago. Besides the location being a great location to all the shopping, restaurants and running at the lake....the hotel is very clean, modern and the service is great. I will definitely be staying at this hotel again.

Review collected in partnership with this hotel

Was this review helpful? Yes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Tracey H, Many thanks for taking the time to leave your feedback regarding your stay with us in November. I am very happy that you loved everything about your stay at the Sofitel Chicago Water Tower. Thank you as well for recommending us and our superb location. It is with the same professionalism that we will be enchanted to... More 

Aschaffenburg, Bayern, Germany
2 reviews
5 of 5 stars Reviewed 1 week ago

We would go there again! Everything was perfect for a 4 star house. The location of the hotel is super. Valet parking is too expensive, but the garage is right next door. Nice shops are just around the corner.

Review collected in partnership with this hotel

Was this review helpful? Yes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Stephan N, I would like to thank you for your nice comment on TripAdvisor following your stay at the Sofitel Chicago Water Tower. It is a real pleasure to read that you enjoyed all the details we put together to make your visit at the hotel unfforgettable.Thank you as well for pointing out our excellent location, close to both... More 

Luxembourg
1 review
5 of 5 stars Reviewed 1 week ago

- located in town centre close to Michigan Avenue, - excellent staff, - very good price-quality ratio - plenty of services available (restaurant, bar, gym, breakfast, pets allowed, etc.) - good infrastructure nearby (shopping, paring, dining, etc.)

Review collected in partnership with this hotel

Was this review helpful? Yes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Dear TripAdvisor Contributor (matze65), Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Water Tower. I so appreciate the way you set up your review and that you were pleased with your entire guest experience. I do thank you as well for recommending us. I look forward to welcoming you back... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I traveled to Chicago for business and the Sofitel was an excellent choice. The location was excellent and the staff was courteous and helpful. The rooms were spacious and well planned. Would recommend anytime.

Review collected in partnership with this hotel

Was this review helpful? Yes
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Prakash K, Thank you very much for taking the time to write a review of your recent business stay here at Sofitel Chicago Water Tower. I am very happy to see that you had such a `very comfortable' stay here at our magnifique property, and that you were so pleased by the location and room. Thank you as well... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sofitel Chicago Water Tower? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Chicago Water Tower

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Chicago Water Tower 4*
Number of rooms: 415
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, getaroom.com, TripOnline SA, Despegar.com, Agoda, Travelocity, Odigeo, ACCOR, Tingo and Jetsetter so you can book your Sofitel Chicago Water Tower reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#11 Family Hotel in Chicago
#13 Romantic Hotel in Chicago
#14 Luxury Hotel in Chicago

1,065 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (589)
Viewed
Hotel & grounds (106)
Viewed
Dining (31)
Viewed
Room/suite (163)
Viewed
Bathroom (88)
Viewed
0:30
Videos (2)
Viewed
View from room (59)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (1)
Viewed
Other (135)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (447)
Viewed
Amenities (26)
Viewed
Junior Suite (83)
Viewed
Prestige Suite (125)
Viewed
Restaurants and Bars (55)
Viewed
Superior King (77)
Viewed
The Hotel (81)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Pool/beach area (1)
Viewed
Room/suite (9)
Viewed
Dining (9)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (5)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay