The hotel and staff far exceeded any of my desires. We have stayed at many REALLY GOOD hotels but this was beyond the best ever. I have never been around such thoughtful, kind, gracious people working in a facility like this before. They were EXCELLENT! The hotel itself was among the best. The floral arrangements in lobby were gorgeous but... More

I recently stayed at the Sofitel while on a quick business trip to Chicago (first stay at this chain). Location felt very safe even while walking alone after 11 p.m. I found the hotel to be the right level of style, with lots of light, modern but elegant--I personally liked the decor throughout. I also appreciated the friendly staff with... More

An exceptional hotel with discerning service. The French touch comes through in small ways and in the general execution of attention and service. The Cafe des Architechts, the on-property restaurant has one of the best breakfasts anywhere, and the French press coffee is a superb way to begin the day. More

Rooms are in need of an upgrade, i have stayed in various Sofitels around the world and the rooms here were even poorer than the Sofitels in China and Vietnam. The location is convenient, however for the price you pay you could have better rooms More

Close to the shops in North Michigan Ave, close to the Hancock Centre…but it doesn't have the downtown feel: we ended up moving to the Hard Rock Hotel in an art deco building near the river. Bathroom was luxury, can't fault it. Bedroom was great too…but this crazy thing with the sheets, they were full of electricity…and not in a... More

My wife and I recently returned from a six-night stay at the Sofitel during a spring break getaway and would heartily recommend this hotel to anyone contemplating stay in Chicago. The property is located just a few blocks west of the Magnificent Mile and just off of Rush Street. It is also a few short blocks north of the Red... More

I didn't know what to think of this chain, but I was impressed. The check in is a big quirky, but they were very quick and had us on our way to the wonderful room. The bed was sooooo nice. I miss it even now. Location is excellent as well. You can walk to many things or take a quick... More