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All 169 Chicago hotels

Sofitel Chicago Water Tower

4.0 of 5 Hotel   |   20 East Chestnut St - Downtown, Chicago, IL 60611 (Near North Side)
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Ranked #16 of 169 Hotels in Chicago
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
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2,436 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (329)
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English first
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spend 4 days in Chicago and Sofitel Chicago was the best hotel that I could stay. This hotel is very comfortable, quiet and elegant. The staff are excellent! The hotel's neighborhood is really good. I can find a lot of stores, restaurants, coffee shops, etc. Everything was perfect!

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Memphis, Tennessee
Top Contributor
55 reviews 55 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've stayed here several times and keep coming back because of the excellent service, nice rooms, and great location - close to Michigan Avenue but far enough away to avoid noise and crowds. The rooms are very comfortable and quite large. There are separate tubs and showers, a big plus. I had a corner room this time that was really... More

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Indianapolis, Indiana
Top Contributor
70 reviews 70 reviews
15 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our 2nd stay at the Sofitel. Once again they met expectations which were high. The Sofitel is a couple blocks off Michigan, the north end of the Magnificent Mile. We have found it fairly convenient during our trips to Chicago. Wifi is available at slightly faster than a snails pace for free, it'll take care of basic email... More

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Schererville, Indiana
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was at the hotel for an event in the city at the end of June/early July. The service in the restaurant, the cafe/bar outside and by hotel staff was excellent. My travelling party included 3 adults and an adorable little pooch (Grace!). No small feat when toting a shih tzu and puching a wheelchair etc.. The room was more... More

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Kalamazoo, Michigan
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel was excellent for our weekend trip to Chicago. The staff at the hotel was very friendly and helpful, the modern decoration was great and the bedroom view was very nice. This hotel is very modern, and when compared to other not so new hotels, the rooms and the bathroom have enough space and amenities. The location was perfect,... More

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Washington, Dc
Top Contributor
53 reviews 53 reviews
42 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

....offers to send up wine glasses with the corkscrew you requested, but first asks you "What type of wine did you bring, so we may send up the right type of wine glass?" This is still one of the best hotels out there. Fantastic value. Fantastic staff. Fantastic location. They upgraded us to a suite since they noticed it was... More

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Jackson, Mississippi
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at the Soffitel four nights. Loved the location, a few short blocks off noisy North Michigan Ave. The shopping and restaurants were so close, though. The staff and particularly the concierges were great. Very clean and quiet. Flowers in the lobby were always beautiful! Highly recommend.

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Senior Contributor
38 reviews 38 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here four nights on our trip, the room did not disappoint as it was up to the usual high standards we have experienced in other Sofitels before. Everything was very clean and looked pretty new, the bed was exceptionally comfortable and the room dead quiet at night. The only negative was a lack of coffee in the room,... More

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S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Dear TripAdvisor Contributor (WinchesterLineman), I am delighted that your experience at the hotel was so positive. I appreciate you taking the time to post your comments on TripAdvisor. I am glad to see that you were so extremely comfortable in our world-renowned Sofitel MyBeds and `quiet' rooms. I have noted your preferences for a in-room coffee maker. Please feel... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

The property is fantastic and in a great location near the Chicago Water Tower and the Mag Mile! My family had traveled to see the Notre Dame game in Indiana on Saturday and decided to have an extended trip to Chicago for a long weekend. I had previoulsy stayed in Accor properties while traveling in Eurpoe on business, so I... More

Review collected in partnership with Sofitel.com

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S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour John H, I thank you so much for taking the time to write a review on TripAdvisor following your visit at the Sofitel Chicago Water Tower. I am very honoured to read your words concerning our property and brand. I also appreciate your compliments about our excellent location, close to both Michigan Avenue shopping and Gold Coast dining. I... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Pretty plush hotel with very attentive staff. If you've never slept in a Sofitel bed, you need to try it at least once - the mattress is fabulous. Very quiet and clean room with a great view of the city. The shower has decent water pressure, but is a bit small for those who don't like to shower alone. The... More

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S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Doug S, What a pleasure to read your posting on TripAdvisor regarding your last stay with us. And thank you for complimenting our fabulous Sofitel MyBeds. All the staff takes very much to heart such comments as yours. I was very touched by your kind comments regarding the rooms. Finally, your satisfaction regarding the food at breakfast and particularly... More

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Additional Information about Sofitel Chicago Water Tower

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Chicago Water Tower 4*
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel

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