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Sofitel Chicago Water Tower

#11 of 178 Hotels in Chicago
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20 East Chestnut St - Downtown, Chicago, IL 60611
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1 room 1 guest
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3,001 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (448)
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Orlando, Florida
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I only spent a night at this hotel last month, but since I have been to many other Sofitel, I though I would offer some points of comparison! They great you with "bonjour" at the door, so that is a nice touch, but when you carry on in French, they clam up!...I think the staff is only taught that one... More 

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Brooklyn, New York
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed at the Sofitel for a night in August and were quite disappointed. I have stayed at other Sofitel hotels in Philadelphia and New York, and have always been treated well and enjoyed my stay but this property did not live up to the Sofitel name. Perhaps it was because we booked through priceline, which I don't usually do,... More 

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Normal
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the Sofitel in Chicago over the weekend and thought it was a good hotel. Rooms were small but nice and clean and the view was just ok. The lady who checked us in and out was very nice and courteous as were all the employees we came in contact with. The Sofitel was a... More 

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~~~
Level Contributor
160 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel, located in a great area of downtown Chicago. The hotel looks very modern, and the lobby area and outside couches make this place look classy from the moment you walk in. I stayed in a suite and it was very spacious and had excellent views from the bedroom and the living room. My one issue... More 

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Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I booked a Jr. suite for a weekend trip. The room assigned to me was spacious and offered beautiful views over Chicago. Its equipped with contemporary furniture and decor, the barcelona chair adds additional flair to the room. The marble bathroom features a walk-in shower as well as a bathtub and offers upscale Hermes amenities. The room is sound-proof, therefore... More 

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Moscow, Russia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed in Sofitel for 10 nights. Everything was great starting from check-in. The room is spacious with a lll necessary things in it and with big bathroom. The view to the city is quite good as well. Hotel has a great location, 7 min walk from the beach, 2 min walk from central street - Michigan ave. There... More 

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New York City, New York
Level Contributor
58 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It must have been my 5 or 6 stay at the Sofitel Water Tower Chicago and definitely not the last one. This is in my opinion the best luxury value in the area. You cannot beat the service quality, location, facilities. I cannot wait to be back

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Boston
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Bravo! My husband planned a 4 day family trip to Chicago for April vacation. He stays at this hotel for business and knew we could find a one bedroom suite that would give adults and kids their own rooms. Perfect set up. Exceptional quality and service. Great location.

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Ann Arbor, MI
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was very nice, rooms were clean and I thought modern and functional. My only issue is I wish I had a bed sheet......Had to "cover up" with the comforter/bed spread......I don't know about anyone else but I like a sheet! The gym was small but larger enough to use and having great tasting apples and bananas was a... More 

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Corpus Christi, TX
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel itself is lovely, modern, and very comfortable. The robes and slippers were a wonderful touch at the end of a long day of walking around Chicago. The huge shower and bath were also a treat. Perfectly situated to walk to most of the major sites (Navy Pier & the lake, Michigan Avenue, Grant Park), lots of restaurants and... More 

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Hotel Review Summarization

What travelers say

  • Great location(17)
  • Very nice(15)
  • Magnificent mile(14)
  • Room service(13)
  • Michigan avenue(6)
  • John Hancock(3)
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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
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