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All 168 Chicago hotels

Sofitel Chicago Water Tower

4.0 of 5 Hotel   |   20 East Chestnut St - Downtown, Chicago, IL 60611 (Near North Side)
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Ranked #13 of 168 hotels in Chicago
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars reviewed yesterday
viajeros14 Lausanne, Switzerland
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2,310 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lausanne, Switzerland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Pros: Great location, confortable beds, nice bar Cons: Too expensive for the service provided, slow service at restaurant, poor concierge This was the only hotel available last weekend in Chicago and since we had been in other Sofitels in Europe we though we would try it but it was a bit dissapointing. We parked in the public parking next to... More

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Brisbane, Australia
2 reviews
4 of 5 stars Reviewed yesterday NEW

Rooms were a great layout, and size. Bed was so comfortable. Bathroom had a separate bath and shower. We stayed on floor 22 which gave us some good views. Location was super handy to most things to do. Check in and out was smooth and quick. All staff encountered at this hotel were friendly and would open the door etc.... More

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Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very friendly service at the front dest. Our room was very nice and clean. Good location for walking(Gold Coast, Magnificent Mile). Comfy beds. Only there for one night, but was pleased with what we saw.

Review collected in partnership with this hotel

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Sydney, Australia
Top Contributor
73 reviews 73 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The bed was super comfortable, you could sink in and not come out for days. Ask for a room above about the 15th floor so you can have a marvelous view of Chicago's beautiful architecture. The location is also very handy to downtown and to the Chicago red line El station, and you could stroll to Michigan ave or the... More

Was this review helpful? Yes 1
Waco, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Sofitel for a quick Chicago visit. We absolutely love all that Chicago has to offer and this hotel will definitely be one we will visit again. The hotel celebrated our 17th wedding anniversary with a room upgrade and chocolate covered strawberries. Here is a breakdown of Sofitel. Front Desk: The Front Desk personnel are very nice... More

Was this review helpful? Yes 3
Thomasville, Georgia
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel provided a comfortable room with a nice view of the city, great staff that was friendly and answered all questions promptly, excellent food in a comfortable setting and a good value and the location provides easy access to most downtown sites.

Review collected in partnership with Sofitel.com

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Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Sofitel for a business trip to the Windy City and the hotel was clean and nicely decorated. I will return to Chicago in the future and stay at the Sofitel. the hotel is situated 2 minutes walk from the main shopping street and 5 minutes walk to the North side beach.

Review collected in partnership with Sofitel.com

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Leavenworth, Kansas, USA
20 reviews 20 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Very clean and friendly hotel in the middle of the city! Close to Michigan Avenue and other fun things to do! The housekeeping / bellhop were very courteous. Remembered our name, which is amazing! Highly recommend.

Was this review helpful? Yes 1
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour Laurie W, Thank you so much for taking the time to share your comments concerning your `great stay' at the Sofitel Chicago Water Tower. I so appreciate that you consider our hotel `clean and friendly'. So glad as well that you found the location ideal and that your entire stay met your expectations. This is very important to us.... More

Angola, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was a little apprehensive when I booked the room. I had booked it through a website that only showed you the price, not the name of the hotel, until you actually booked and paid for the reservation. Also, we had never stayed at the Sofitel before. The room was excellent. It was very large, clean and comfortable. The staff,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Water Tower, responded to this review

Bonjour DTGENTRY, I so appreciate the precious time you so kindly took to share your guest experience on TripAdvisor. It is a pleasure to know that you consider your hotel experience as `one of the best your have ever had'. Your feedback for our staff at the Sofitel Chicago Water Tower is of utmost importance, and I could not be... More

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Additional Information about Sofitel Chicago Water Tower

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Chicago Water Tower 4*
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel

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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Green Hotel in Chicago #9 Romantic Hotel in Chicago #10 Business Hotel in Chicago #11 Family Hotel in Chicago #12 Luxury Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Sofitel Chicago Water Tower bids you welcome with world-class downtown Chicago hotel accommodations - minutes from the Magnificent Mile, Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 
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