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Wheeler Mansion

2020 South Calumet Ave, Chicago, IL 60616
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1 room 1 adult
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107 Reviews from our TripAdvisor Community

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Landau an der Isar, Germany
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed November 27, 2015

The full room rate was charged from my credit card the day after booking through HRS. AMEX initially denied it because of suspected fraud. I arrived short before 3 pm and the door was locked. There is no bell, just some wires hanging out where a bell button might have been. There is a sign with a phone number. I... More 

Helpful?
Thank Robert L
Dayton, Ohio
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 27, 2015

This 1870 home has been skillfully rebuilt and reappointed so that it is possible to imagine what a refined life would have been like; however, the refined atmosphere stops there. The bathrooms are 21st century and the owners are upgrading the back area which when done will be as beautiful as the antiques in the home. Be careful though as... More 

Helpful?
Thank livingintheheartland
Alex S, Front Office Manager at Wheeler Mansion, responded to this review

Dear Guest I did not have the pleasure to meet with you during your stay. You worked with our front office attendant. As our staffing needs have grown we realize through our important guests feedback that sometimes we make a mistake. Typically we coordinate concierge before a guest arrives and fill in with suggestions the days before. Since our concierge... More 

Miami, Florida
1 review
5 of 5 stars Reviewed October 4, 2015

I was invited by my friend to travel to Chicago while he was on business. I found the hotel unique in so many ways. Upon arrival we were both offered warm coffee or tea. The young women just made homemade pumpkin spice cookies which was an warm touch. I also loved the fact that I felt secure staying here because... More 

Helpful?
Thank MercadesCruz
Spring, Texas
2 reviews
5 of 5 stars Reviewed October 1, 2015

This is a hotel for people who want to stay somewhere that isn't part of a bland "our rooms are the same wherever you go" chain. If you want to stay in nice surroundings with real history and have a great home made breakfast this is the place for you. Especially convenient for McCormick Place (5 mins walk to the... More 

Helpful?
Thank SteveMustard
Alex S, Owner at Wheeler Mansion, responded to this review

Thank you for taking the time to provide such a detailed review. We have hundreds of guests stay with us and so few reviews after 15 years. I am extremely proud as you thought the manager was the owner. Our employees are our extended family. I want our guests to feel as though they are coming home to their own... More 

Dupont, Indiana
1 review
4 of 5 stars Reviewed September 21, 2015

We stayed at the Wheeler Mansion Saturday night after the Farm Aid concert. It was close enough to the FirstMerit Bank Pavilion to walk. The mansion is unique, clean and beautifully restored and furnished. My boyfriend and I both sleep well and enjoyed breakfast in the dining room Sunday morning. We would definitely stay there again.

Helpful?
Thank Marilyn K
St. Catharines, Canada
1 review
4 of 5 stars Reviewed September 21, 2015

The Wheeler Mansion is beautifully restored with great attention to detail. The rooms are luxurious and inviting. The staff were very friendly and helpful. Our flights were delayed coming in and Christina waited up for us to arrive to ensure that we were checked in and comfortable. Our only complaint is that our stay was too short.

Helpful?
Thank Niagaratraveller600
Asheboro, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 18, 2015 via mobile

Arrived hoping that this "mansion" would be very accommodating and a change from normal hotels. After my cab swept away I preyed the wrought iron gate open(no one present) then made my way up to a formidable locked wooden door with no doorbell or sign or staff. The doorbell had 3 raw wires sticking out of the hole. I then... More 

Helpful?
1 Thank SSRolex2
Alex S, Front Office Manager at Wheeler Mansion, responded to this review

Dear Important Guest we are terribly sorry that your assistant did not inform you we were upgrading our entry system. We installed a sign on the gate as a back up measure to call the main number. Fortunately you called the main number as the after hours number is not answered during check-in hours, hence it did not pick up.... More 

Las Vegas, Nevada
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 14, 2015

I was racing 5k at soldiers field and great location to lake (bike and running trails). Also a couple of blocks to Michigan Ave. ). We walked to art institute or just take #3 bus to everything. Neighborhood is great with good restaurants and bars within walking distance (we never took the car out). The nearby historic district is fabulous... More 

Helpful?
Thank Ardy52
1 review
5 of 5 stars Reviewed September 10, 2015 via mobile

It was great experience to stay one night in this big house and enjoy a fresh made breakfast in well decorated dining area. The host was a good person to talk with. I just enjoyed with every detail in this house. What is more, the parking space also attractive in this area which help save expense.

Helpful?
Thank Jinwei Z
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 2, 2015

Would give 0 stars if possible. The WORST customer service and management I've ever experienced. I made a reservation in Jan. 2015 for 4 nights in July 2015. Called and emailed to cancel TEN WEEKS before the date of my reservation, only to be told that those dates were completely non-refundable. Thought they'd be reasonable when I explained I hadn't... More 

Helpful?
3 Thank LG R
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Staying in South Loop

Neighborhood Profile
South Loop
This downtown neighborhood offers a variety of activities ranging from cultural to sporting. If you happen to visit during football season, you may bump into a boisterous few fans on their way to a Bears game on the southernmost tip of South Loop. On the flip side, Museum Campus offers cultural and educational experiences in its planetarium, museum and aquarium, all situated along the lakefront. Grant Park is one of Chicago’s premier locations for green space and recreation with views of Lake Michigan and the Chicago skyline. Take a stroll down memory lane in the historic Prairie District where you can enjoy views of old historic homes. Restaurants, theaters, and clubs are spread throughout the neighborhood along with a collection of burger joints along Michigan Avenue just across from the park.
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