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Wheeler Mansion

4.0 of 5 2020 South Calumet Ave, Chicago, IL 60616
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Wheeler Mansion
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Wheeler Mansion
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85 reviews from our community

Traveler rating
    47
    13
    1
    7
    17
See reviews for
2
36
4
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (21)
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    (23)
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1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here for our wedding anniversary. Was looking at the large hotels in the city but came across Wheeler Mansion. So glad we did. Staff was great the building is a landmark and there are more plans for the property. Beats the big hotels cannot match the setting. Great Stay !! Great attention to detail and service!! Dave & Monica

Was this review helpful? Yes
Alex S, General Manager at Wheeler Mansion, responded to this review

Were honored that you selected The Wheeler Mansion to celebrate your new life together! We know you have many beautiful hotels to choose from....we thank you for your kind words regarding our hotel and team. Our staff takes great pride in making sure life is in the details! Thank you for recognizing our lives work. We hope to be apart... More

Los Angeles, California
1 review
5 of 5 stars Reviewed September 12, 2014

Wheeler Mansion - Aug 2014 Fantastic stay! My wife and I chose The Wheeler Mansion for our extended stay in Chicago. My company had a booth at McCormick Place, and later stayed for some leisure time. It was an unforgettable experience for both of us. Staying at a mansion situated on the expensive grounds, done in European garden style made... More

Was this review helpful? Yes
Alex S, General Manager at Wheeler Mansion, responded to this review

On behalf of our staff and myself....thank you for taking the time to write of your convention experience. As a small luxury hotel we feel our best marketing is to exceed each guests experience. We have serviced some of the top corporations in the past 15 years. Our corporate guests chuckle, they do not want to tell their associates in... More

1 review
5 of 5 stars Reviewed September 6, 2014 via mobile

My mom and I went to Chicago during Labor day weekend and we had a very relaxing experience. All of the staff were sweet and helpful. We did not stay for their breakfast, but it looked gorgeous. These people take pride in their work. The only thing I would say to others looking to stay here is that this is... More

Was this review helpful? Yes
Alex S, Owner at Wheeler Mansion, responded to this review

Dear Important guest.... many years ago when I developed this business I had several goals in mind. I wanted to have a business where employees are treated like extended family and we all take pride in our work. Sixteen years later and alot of hard work thank you for taking the time to share our vision.... has become a reality.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2014 via mobile

I stayed at the Wheeler on August 29th and 30. From the star of our stay the service was the best I have seen in the hotel industry. I was a flight attendant for Continental airlines and have stayed in all of the chains. My daughters and I arrived during rush hour and I was frazzled to say the least.... More

Was this review helpful? Yes 2
Alex S, General Manager at Wheeler Mansion, responded to this review

Dear Guest, Oh thank you so much for your kind words about our favorite employee. Our employees are all great friends but Christine is the largest Jewel! Day in and day out customers rave about her genuine kind and compassionate personality that radiates throughout the business. We gave her a special surprise from your gracious email....she said acknowledging her work... More

Tampa, Florida
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 22, 2014

I walked into Wheeler Mansion unsure what to expect. I left spoiled. Greed brought me here. Marriott had overbooked its Fairfield Inn & Suites property, leaving me without a place at 1 a.m. I was sent here and immediately treated like a close friend. The owner, Barb, was kind and sympathetic, even though, I'll admit, I was a bit of... More

Was this review helpful? Yes 4
wheeler47, General Manager at Wheeler Mansion, responded to this review

Dear important guest, you could not have had a better Representative to welcome you than our boss and friend to our small family owned business. To do things right and have a beautiful boutique hotel for seasoned travelers is our "claim to fame." It is a lot of work working at The Mansion but our staff actually all like each... More

1 review
5 of 5 stars Reviewed May 13, 2014

My husband, my son and I stayed at the Wheeler Mansion while my husband attended a conference at McCormick Place. While looking for a place to stay, we incidentally found a few pics of the Mansion on the web along with a few positive reviews and decided to try it. We arrived at 10 pm, Debra was waiting for us.... More

Was this review helpful? Yes
wheeler47, Owner at Wheeler Mansion, responded to this review

Thank-you for taking the time to provide feedback on our boutique hotel. We take great pride in our facility and treating guests the way we would like to be treated when we travel. We are all die hard Chicagoan's with a passion to share the insider knowledge of our beautiful city. Thank you for confirming are attention to detail and... More

Grafton, Wisconsin, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2014

My husband and I stayed at The Wheeler Mansion for a get-away weekend. We were greeted by Celsa who couldn't have been any more accommodating. We were promptly shown to our room but quickly realized it was not the room described to me when making the reservation. When we mentioned this, Celsa quickly and graciously took us to the room... More

Was this review helpful? Yes
wheeler47, General Manager at Wheeler Mansion, responded to this review

Dear important guest, Thank-you for taking the time to write a review. We apologize with all the construction on the grounds it has been a challenge to the carpets. We are steam cleaning carpets today and sure hope for warm weather to finish the exterior grounds to prevent the dirt. Most importantly thank you for your kind words regarding our... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2014

Don't be scared by the people posting on here about staying during conferences. This is a beautifully restored mansion, with elegant rooms, accommodating staff, and that perfect balance of boutique and professional! Room was gorgeous and spacious - food was better than any place you'll go for brunch (we were blown away! don't skip it!) - staff was friendly, personal,... More

Was this review helpful? Yes 1
wheeler47, Front Office Manager at Wheeler Mansion, responded to this review

Thank-you for your kind words regarding your stay. On behalf of myself and the staff it was our pleasure to be part of such a memorable day in the start of your lives together as a couple. We look forward to the opportunity to be a part of future life celebrations. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2013

I had a terrific stay for a conference in November. The room was spacious and beautiful. The gas fireplace was a treat! The service was outstanding. Staff went out of their way to provide me with an early breakfast so I could get to my meetings on time. Coffee was available 24/7 which was wonderful for the short chilly walks... More

Was this review helpful? Yes
wheeler47, General Manager at Wheeler Mansion, responded to this review

Dear important business traveler, thank you for taking the time to write a review. Business travelers make up the highest percentage of our guests so we were thrilled to receive such positive feedback. We strive to offer a relaxing stress free environment to stay at while attending the large conventions across the street. We appreciate you taking the time to... More

Williamsville, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2013

My husband and I were going to a wedding in Chicago (never been there before) and decided to combine it as a birthday vacation. I looked at so many hotels on line and finally happened across the Wheeler Mansion. I saw that there was free parking (unheard of) and also a gourmet breakfast (not just no taste mini danishes) so... More

Was this review helpful? Yes 1
wheeler47, Owner at Wheeler Mansion, responded to this review

Im honored that you took the time to provide a review. Our employees are like family to us. I was so excited to hear that they made your stay so enjoyable. It is comforting to know that when I am not at the business, the same passion and commitment I live by is demonstrated to our guests. In a world... More

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Additional Information about Wheeler Mansion

Address: 2020 South Calumet Ave, Chicago, IL 60616
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Wheeler Mansion 4*
Number of rooms: 11
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Also Known As:
Wheeler Mansion Chicago
Wheeler Mansion Hotel Chicago

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