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Wheeler Mansion

2020 South Calumet Ave, Chicago, IL 60616
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1 room 1 guest
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Wheeler Mansion
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97 Reviews from our TripAdvisor Community

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Traveler rating
    54
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (97)
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    (22)
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    (27)
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    (17)
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Sidney
1 review
5 of 5 stars Reviewed 3 weeks ago

We loved the Wheeler Mansion! It was a last minute booking, but turned out to be a gem. Located in Chicago's South Loop a few blocks from Lake Michigan, we were perfectly located to explore the city from the comfort and quiet of a beautifully restored heritage mansion. The mansion is beautifully appointed, our room was quiet and spacious (and... More 

Was this review helpful? Yes
Alex S, Manager at Wheeler Mansion, responded to this review

Dear Important guest, Thank you for taking the time to express your satisfaction with your recent stay. We know in a big city as Chicago you have numerous choices of lodging. We are delighted that not only did we earn your business but exceeded your expectations. As a seasoned traveler your comments are very important to the growth of our... More 

1 review
5 of 5 stars Reviewed July 26, 2015

This is not your average Chicago cookie cutter hotel. This is a magnificent turn of the century mansion that retains all of its original character. You can tell that this true "boutique" hotel has been lovingly restored. Kristine was the quintessential hostess and truly cared about her guests. From the ornate woodwork and hardware to the beautiful architecture the mansion... More 

Was this review helpful? Yes
Alex S, Owner at Wheeler Mansion, responded to this review

Dear Important Guest, Thank you for highlighting the hard work of our manager and staff. We often say we have the most beautiful lodging...but our staff is the icing on the cake! As a family business we hand pick each staff member who are detailed oriented and take great pride in servicing our guests. Thank you for taking the time... More 

Pittsburgh, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 16, 2015

Perhaps because it was a busy weekend in Chicago, the Wheeler Mansion staff seemed either unprepared or uninterested in dealing with an older single guy visiting his grandkids. From stuffy conditions in the room to slow, poor service for brunch and failure to make up the room, the service at this expensive mansion failed to live up to the lovely... More 

Was this review helpful? Yes
Alex S, General Manager at Wheeler Mansion, responded to this review

Dear Guest, We were saddened to read your review. Our staff loves children as we provided a warm welcome to your grandson of warm cookies and milk before he played soccer on the property. We do acknowledge knowing you were unhappy for the following reasons. 1. You left the do not disturb sign on your room and our cleaning staff... More 

St. Louis, Missouri
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 8, 2015

We have just returned from 3 nights at the Wheeler Mansion. We were in Chicago for some activities around the Solider Field / Field Museum area. The location is fantastic for access to the museum, aquarium, planetarium and football stadium, as well as McCormick place. The area in general is an up and coming community with a lot of new... More 

Was this review helpful? Yes
Alex S, General Manager at Wheeler Mansion, responded to this review

Dear Guest, We were sorry to learn that you wanted to stay in a hotel that you could open the windows. Our windows are the original over sized historic windows that are very close to the floor. It is dangerous for a guest to lift the heavy windows causing the potential to fall out. We have centralized air throughout the... More 

Frisco, Texas
1 review
5 of 5 stars Reviewed April 17, 2015

My boss stumbled upon this gem through reading a dated blog. We were in search of hotels that had 2 rooms available during a recent convention at McCormick Place. I was a bit skeptical at first since it was out of the normal of "traditional hotels". the Location was perfect, within a short walking distance from convention, 15-20 minutes from... More 

Was this review helpful? Yes
Alex S, Owner at Wheeler Mansion, responded to this review

Dear Business Traveler, Thank you for the kind words regarding your stay while attending a convention at McCormick Place. Business travelers enjoy a three minute walk to the convention and often bring associates back to enjoy our gated grounds. Thank you for extending yourself in kindness to comment on how you enjoyed attending a Convention while staying at The Wheeler... More 

Belleville, Illinois
1 review
5 of 5 stars Reviewed February 15, 2015

Just returned home from our wonderful stay at the Wheeler Mansion. The building and rooms are spectacular featuring beautiful antiques and gorgeous renovations of the former mansion. It was such a pleasure to relax in a tranquil pampered environment rather than a busy chain hotel with their cookie cutter rooms. The hotel is conveniently located less than a mile from... More 

Was this review helpful? Yes
Alex S, General Manager at Wheeler Mansion, responded to this review

Dear Guest, Thank you for your kind words. My staff was elated to see your review. Thank you for taking the time to let other business travelers know that we are dedicated to providing the best accommodations and service in Chicago. Since we do little marketing, our guest reviews are the best marketing for our business. Thank you for taking... More 

Boston, Massachusetts, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 8, 2015

We happened upon this beautiful, historic mansion restored as a bed and breakfast after my husband and I were bumped from our original reservation at a downtown Chicago hotel. We were welcomed by Christine, a warm host and owner, who offered us fresh baked cookies, good conversation and helpful tips for our weekend. The Wheeler Mansion is a mile or... More 

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Alex S, Front Office Manager at Wheeler Mansion, responded to this review

Dear Important Guest, It was truly our pleasure to ensure your romantic weekend exceeded your expectations. Many details and planning occurs on our team before a guest arrives. From the first impressions of the outside landscaping, to the uniforms our staff wear to greet our customers. We are all detailed oriented and take great pride in ensuring the right temperature... More 

San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 27, 2015

I had a very disappointing experience at the Wheeler Mansion. I called to cancel our hotel rooms within 24 hours of booking and a week before the stay due to a change in travel plans and the manager insisted on charging us in full. The manager said that it is hard to sell their rooms (no wonder with such poor... More 

Was this review helpful? Yes 5
Alex S, Owner at Wheeler Mansion, responded to this review

Dear Important Guest, Unfortunately, your room was booked through a third party booking site under non cancel-able discounted rate. When you book such rooms they are under restrictions very similar to airline sales and are clearly posted on the reservation. We are across the street from the convention center so our corporate executive guests book in advance. As a company... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

I had my engagement party at the Wheeler Mansion last week and couldn't have asked for a better experience. The staff was attentive,and the setup was absolutely beautiful! A few guests including myself booked rooms for that night, the bedrooms were immaculate. There was a very welcoming feel from the staff...I would definitely go back!

Was this review helpful? Yes 3
Alex S, Manager at Wheeler Mansion, responded to this review

Dear Guest, Thank you for allowing us the opportunity to host such a important part of your life experiences. I shared the comments with our staff and they enjoyed assisting to make your stay at the mansion memorable. We look forward to being a part of your future celebrations! More 

Chicago, Illinois
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 2, 2014

Had a chance to enjoy this wonderful little jewel in Chicago's Prairie Avenue Historic District for a reunion and can't say enough good about it. Prices are comparable to similarly appointed luxury chain hotels in the area including the nearby Hyatt McCormick Place. In fact, during a convention, when the Hyatt's rates peak, the Wheeler Mansion's rates are a terrific... More 

Was this review helpful? Yes 3
Alex S, Manager at Wheeler Mansion, responded to this review

Dear important guest thank-you so much for taking the time to post such a extensive review of your experience at our hotel and our neighborhood. Our staff was so thrilled to hear you spent the time to note the details of the mansion. We spend alot of time developing the care and implementation of the details that make a guests... More 

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Staying in South Loop

Neighborhood Profile
South Loop
This downtown neighborhood offers a variety of activities ranging from cultural to sporting. If you happen to visit during football season, you may bump into a boisterous few fans on their way to a Bears game on the southernmost tip of South Loop. On the flip side, Museum Campus offers cultural and educational experiences in its planetarium, museum and aquarium, all situated along the lakefront. Grant Park is one of Chicago’s premier locations for green space and recreation with views of Lake Michigan and the Chicago skyline. Take a stroll down memory lane in the historic Prairie District where you can enjoy views of old historic homes. Restaurants, theaters, and clubs are spread throughout the neighborhood along with a collection of burger joints along Michigan Avenue just across from the park.
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