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City Suites Hotel

933 West Belmont Ave., Chicago, IL 60657
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1 room 1 guest
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373 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Rapids, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I love this hotel - it's not super fancy, but it's clean and pleasant. My favorite feature is the "honor bar" - instead of ripping you off, they put out a bunch of snacks and drinks at reasonable prices and ask you what you ate when you checkout. Beer $2, chips and candy $1, etc. - I always chow down... More 

Was this review helpful? Yes 1
Bel Air, Maryland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Terrific little place, art-deco-ed out. Belmont Red station steps away, but quiet rooms. Location is lively with many young people and full of fun places every direction. Next stop north is Wrigley Field. Mag Mile is a few stops south for all the action you'll ever need. Sitting room had couch, big screen, tables. BR had bureaus, tables, big screen... More 

Was this review helpful? Yes
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Guest, Thank you so much for your fantastic review. We are so delighted you enjoy staying with us and find our location and services to your liking. We look forward to welcoming you back next time your travels bring you back to the area. Sincerely, Elena Rusu Assistant General Manager More 

Phenix City, Alabama
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night and could not have been more pleased. The staff was friendly and the rooms were really clean. We were only 5 blocks from Wrigley Field which was nice. I would definitely stay here again!!

Was this review helpful? Yes
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Guest, Thank you for staying with us. I will pass along your kind words to our staff. We'll see you next time you visit Chicago. Regards, Elena Rusu Assistant General Manager More 

Rockville, Maryland
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff was friendly and very welcoming. Older building that has it charms that other might find off-putting, like the snug elevator and brick wall views. But who's staring out the window when visiting Chicago? Excellent location if you want to get out and explore the city. Its was literally just steps away from the train and right around the... More 

Was this review helpful? Yes
Hotel M, Manager at City Suites Hotel, responded to this review

Dear City Suites Guest, Thank you so much for staying with us and for the lovely review. We appreciate you taking the time to review us on TripAdvisor. It means so much to us. We look forward to welcoming you back should your travels bring you back to the area. Best Regards, Elena Rusu Assistant General Manager More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel because of the location, which was perfect for us. Close to most things we planned to do and the "L" stop right next door was convenient for everything that wasn't close. All the staff was very friendly. Our room was clean, had a sitting/dining area that was very spacious, and the bed was so comfortable! The... More 

Was this review helpful? Yes
Hotel M, Manager at City Suites Hotel, responded to this review

Rhonda, Thank you for choosing our hotel for your stay in Chicago. We are happy to hear you enjoyed your stay and would like to thank you for taking the time to share your thoughts! We hope to see you back again soon. Regards, Elena Rusu Assistant General Manager More 

Bloomington, Indiana
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Gloomy tunnel entrance leads to reception and small lounge area where coffee is available all the time and a few scanty bread items and cereal boxes in the morning. Our room was on second floor, small window looking onto air shaft, noisy window a/c. The room was adequate and clean, but rather depressing. The carpeting was beyond worn-out. Bathroom was... More 

Was this review helpful? Yes
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts on our hotel. We are sorry to see that your overall experience was average, but I’m glad you appreciated our amazing team and our location. We are also planning in having the hotel's carpets changed in the coming months. Thank you again, Elena Rusu Assistant General Manager More 

Boston, Massachusetts
1 review
1 of 5 stars Reviewed 3 weeks ago

Evening check-in clerk was surly and uninformative. Elevator could barely hold 2 people with small suitcases. 2nd Floor room looked out on brick wall. Carpet in halls and in room was stained and smelled moldy. Ceiling fans in room were too noisy to leave on at night, as were window air conditioners. Nice maintenance man tried to fix fans in... More 

Was this review helpful? Yes
Hotel M, Manager at City Suites Hotel, responded to this review

Dear JF60, I am very sorry to hear of your dissatisfaction. I apologise that the whole fan unit was not replaced at that time, but I am happy we were able to fix the dripping toilet write away. I would like to offer my assistance. Please feel free to contact me by phone or email using the following contact information:... More 

Las Vegas, Nevada
1 review
1 of 5 stars Reviewed 3 weeks ago

I booked this hotel through Hotels.com and cancelled 10 days prior to the stay. The hotel still charged me for the stay even though when I called the agent told me they had received my cancellation from Hotels.com. They assured me they would process the refund back to the credit card. The very next morning, I got a notice from... More 

Was this review helpful? Yes
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Leslie, On behalf of the entire team, we are very sorry you had a disappointing experience with us, and have addressed these issues with my team. I would appreciate your call to discuss the credit card issue ... Sincerely, Elena Rusu 773-404-3400 More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location near Wrigley--and even better, right by the L and the Clark Street bus, so you can get virtually anywhere easily. Lots of restaurants and bars nearby. Appreciated the full-size bathroom with tub, since many Chicago hotels seem to have mini-sinks and tiny showers. Our suite faced the road, and there was a lot of street noise. A little... More 

Was this review helpful? Yes
Hotel M, Manager at City Suites Hotel, responded to this review

Dear Guest, I wanted to thank you for choosing City Suites Hotel for your visit to Chicago. I apologize that your experience did not meet your expectations. We are in process to add more items to our continental breakfast . I hope you will give us another chance, next time you'll visit Chicago. Thank you again, Elena Rusu Assistant General... More 

Sheffield
Level Contributor
152 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Right next to Belmont Station (CTA Red Line), so very handy for getting downtown. Close to North Halstead Street restaurants and bars, and walking distance from Wrigley Field (or at next station), A rather gloomy brown corridor entrance gives way to a small lounge/breakfast room. Compact queen size room, quite nicely decorated, with wardrobe rail. Reasonably comfortable bed. Quiet outside... More 

Was this review helpful? Yes
Hotel M, Manager at City Suites Hotel, responded to this review

Dear guest, Thank you for sharing your recent experience at the City Suites Hotel, and for taking the time to bring your feedback to our attention. We sincerely apologize we didn't meet your expectations. We will continue to strive to be better and make changes where needed. Sincerely, Elena Rusu Assistant General Manager More 

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