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All 169 Chicago hotels

W Chicago Lakeshore

4.0 of 5 Hotel   |   644 N Lake Shore Dr, Chicago, IL 60611 (Gold Coast)
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Ranked #103 of 169 Hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
CORONA_BUFFETT Mason, Ohio
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77 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Mason, Ohio
Contributor
18 reviews 18 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

Ive stayed at the W in Chicago numerous times over the past few yrs. Im proud to say that the front desk staff greets me as I walk in and always service with a smile. W has a cool hip vibe that I really enjoy. the rooms are beautiful and I love the beds. I hate getting a wake up... More

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Dublin, OH
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had a recent short stay during the week at this W. It's located right near the lake shore and Navy Pier and a short walk from Michigan Avenue and North Western. I was attending a conference at the Swisshotel and it took me less than 15 min to walk over. I received a "Wonderful" room with a great view... More

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appleton wi
Top Contributor
60 reviews 60 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

friendly valet, quick check in, nice bar, good bartenders, great view of lake and navy pier....great start ! room condition is why the poor rating. furniture is scratched and pieces broke off. remote works within 1 foot of TV. a fair amount of stations in the guide didn't work. sliding door to bathroom doesn't shut all the way so privacy... More

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San Ramon, California
1 review
4 of 5 stars Reviewed 4 days ago NEW

Impeccable views, great central location, element (restaurant) is awesome shout out to Phillip for exceptional services and actually caring about his customers. Other acknowledgments go to Ms. Anitra for great front desk check in service and concierge extraordinaire Lois for effort and truthfulness. Probably my tenth stay at this hotel and they are always striving to improve the décor and... More

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WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you for your great review and your loyalty! I appreciate you taking the time to share your experience with others and to recognize Phillip, Anitra and Lois! We will make sure to do the same. Hope to meet you next time around! Please contact me direct should you need anything at all! Alejandra R More

New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I wanted to write because of my disappointing experience with The W Hotel. I usually do not go out of my way to complain but I was so taken back by my experience this past weekend. I had saved up for this weekend for quite a while to stay at a nice hotel for my boyfriends first time in Chicago.... More

Was this review helpful? Yes 2
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you for taking the time to share your feedback. Although I am extremely disappointed to learn of your experience I how to have an opportunity to make amends. Please know that your experience was far from the norm and I have taken your comments seriously. I would like an opportunity to discuss your experience and hopefully restore your faith... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed 3 nights in September. On 2nd day, room was not made up when we returned to the hotel at 4pm. Arriving at the restaurant for breakfast on the 3rd day, long wait to be seated even though it was less than half full - the waiters were too busy chatting and the manager was frantically clearing and setting... More

Was this review helpful? Yes 1
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you for your review. I am sorry to hear that you experienced challenges during your experience. I would like an opportunity to discuss your experience in detail and hopefully make amends. Please contact me direct at your earliest convenience - alejandra.romero@whotels.com. Kind regards, Alejandra R More

1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotels location just cannot get any better. Only a few blocks from Magnificent Mile and right across the Nay Pier and Lake Michigan. The lobby is absolutely stunning along with the rooms and the spectacular view of the lake. The hotel has a very upbeat vibe and provides for a great experience. I truly enjoyed my stay at the... More

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WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Sounds like you had a great time with us! Thank you for sharing your experience with others! Loved hearing that you enjoyed your room, views and were able to spend some time in the LIving Room! Let us know if you need anything else for your next stay with us! Alejandra R More

Paris
Contributor
15 reviews 15 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The W Lakeshore has beautiful lake views that were a joy to wake up to. Our entire room was a window onto Lake Michigan. The room was very small (they are much bigger at the W Downtown), but they made good use of space with the wrap around couch and built-ins. The lobby was absolutely beautiful as was the restaurant.... More

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WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Great to hear you had a good experience and enjoyed the view from your room! I am sorry to hear you had to wait upon arrival but appreciate you taking the time to share your feedback. I was thrilled to hear you will be back to see us, please contact me direct next time you come our way so I... More

Saint Louis, Missouri
Contributor
20 reviews 20 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The W near Lakeshore Drive has great views of Lake Michigan, worth the the extra cost for a vacation. Service is great and rooms very nice and clean. It's walking distance to Navy Pier and two nights a week you can see the fireworks. Also, in nice weather, it's a reasonable walk to shopping on Michigan Avenue. Easy to get... More

Was this review helpful? Yes 1
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you so much for sharing your experience! I am glad to hear you enjoyed your time with us and were able to enjoy the fireworks from your guest room! Hope to welcome you back soon! Alejandra R More

Burlington, Vermont
1 review
5 of 5 stars Reviewed 1 week ago

The W Lakeshore makes other luxury hotels look boring and beige. With funky lighting, a cool bar, cozy lobby nooks, modern-designed rooms with wraparound couches and a super helpful staff, this makes a night into a vacation.

Was this review helpful? Yes
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

WOW! Thank you for your kind words! I am thrilled to know you enjoyed your time with us and hope to welcome you back soon! Alejandra R More

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Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Chicago Lakeshore 4*
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Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago

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