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All 167 Chicago hotels

W Chicago Lakeshore

4.0 of 5 Hotel   |   644 N Lake Shore Dr, Chicago, IL 60611 (Gold Coast)
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W Chicago Lakeshore
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Ranked #110 of 167 hotels in Chicago
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1,346 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kannapolis, North Carolina
Top Contributor
68 reviews 68 reviews
62 hotel reviews
98 helpful votes 98 helpful votes
1 of 5 stars Reviewed yesterday NEW

Decided to try out this hotel on my stay in Chicago. First, i had no idea there was a renovation going on until just a few days before my stay. The entrance, lobby, lobby bar, lobby restaurant are under construction, with the temporary space totally unsuitable. The residential floors are also going under renovation, as is the exterior of the... More

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Torrance, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Unless you love a dingy low ceilinged lobby, endless waits to have the phone answered, construction noise at 8:34pm, room service that ends at 9pm and a room that smells like Sherwin Williams. Wow. They've gone out of their way to make it suck. Worst news is the renovated rooms are just barely nicer than before but with less lighting.... More

Was this review helpful? Yes 2
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just checked in. Spent a lot of time before today e mailing the hotel asking for consideration for a king bed and possible lake view upgrade for my husbands birthday. Upon checking in I was told all the lake view rooms were sold out. Fine. After I remembered I had an email from the hotel stating the would request an... More

Was this review helpful? Yes 2
Saint Robert, Missouri
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here last Spring for 4 days. The view of the lake and Navy Pier were awesome. The staff was professional and friendly. Gave us info on were to eat and what to experience on our first trip to Chicago. We had a pluming issue in our room and they switched our room righty away. Now this is not... More

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Senior Contributor
31 reviews 31 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We were surprised to find the hotel under renovation when we arrived for a one night stay. Our newly renovated suite was very nice and had a spectacular lake view and the staff did their best to service our needs despite the construction chaos.

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Bloomington, Indiana
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We recent stayed here for an event we had the weekend. The hotel is currently being remodeled. The lobby was pretty far from the entrance and it was very congested trying to get to the check in desk. Once we arrived to the check in table (since there is no lobby currently) it was chaos. We booked thru our booking... More

Was this review helpful? Yes 3
Fredonia, Wisconsin, United States
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Went to a conference in Chicago. Decided to do the W again. A little concerned when I checked in to see construction. It rooks 20 minutes to check in, but a dance team showed up before we got there. Newly renovated room was awesome. I love watching the lake at sunrise. It looks great. We used room service for the... More

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Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was our first time at a W and my husband, 2 kids and I absolutely enjoyed our stay. Even though the hotel is under construction our kids absolutely loved the vibrant room. We stayed in a "Wonderful Room" which had a really nice modern decor. Even though the walkway from the entrance of the room was a bit narrow... More

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Lincoln, Nebraska
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We had an extra day after attending a wedding and wanted to stay in a nice hotel, close to activities. The location was the only thing positive about the W. It is under construction, which was not noted on the website, or when we made the reservation. However, the construction was only part of the hotel's downfalls. Arriving, parking attendants... More

Was this review helpful? Yes 1
Toronto, Canada
19 reviews 19 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

What a shambles! Not only was it difficult to find the temporary reception, the whole place felt like a construction zone. I was put in a renovated room, which was ok. But after one night of listening to the air conditioner, which was as loud as sitting on the Tarmac at O'Hare, I checked out. Not a great location. Disappointed.... More

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Hotel Summarization (Beta)

What travelers say

  • Navy pier(60)
  • Lake Michigan(25)
  • Very nice(23)
  • Room service(14)
  • Great location(13)
  • Lobby bar(7)
  • Top floor(6)
  • Bliss spa(4)
  • Coffee maker(3)

Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Luxury Hotel in Chicago
#110 Spa Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Chicago Lakeshore 4*
Official Description (provided by the hotel):
W Chicago - Lakeshore, the only hotel overlooking Lake Michigan is a short walk from Navy Pier. Onsite we have flexible event space, perfect for both business meetings and lavish weddings. ... more   less 
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Also Known As:
w Chicago Lakeshore Hotel
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago

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