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All 168 Chicago hotels

W Chicago Lakeshore

4.0 of 5 Hotel   |   644 N Lake Shore Dr, Chicago, IL 60611 (Gold Coast)
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61%
Ranked #110 of 168 hotels in Chicago
A recent review
4 of 5 stars reviewed 2 days ago
Shawn A Toronto, Canada
  • Overview
  • Reviews (52)
  • Photos (479)
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  • Room tips (24)
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52 people have reviewed this hotel

Traveler rating
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Toronto, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Checked in at W Lakeshore for 2 nights in July as I was attending a trade show. The renovations look fabulous. Lake view room was great. Have stayed here several times before. Can't wait to go back PS go rent a bike at Bobby's Bike Shop around the corner and ride up and down the path on the lake.

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Sheboygan, Wisconsin
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the W in July for business and had a nice experience. There was a problem with my check-in (not the hotel's fault) and the front desk staff were extremely empathetic and went out of their way to take care of the issue. The place is in a perfect spot for tourists, as you can walk to Michigan Ave... More

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Greenwood, Maine, United States
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

1. After checking in at the front desk which is located next to a bar that is so loud I could barely hear the clerk I went to my room where in the closet I found the dirty underwear of the previous guest. Staff member that I talked to on the phone was indifferent in assigning a new room. 2.... More

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Indianapolis, Indiana
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

All I have to say is that the front desk agents are all very very good at their jobs specifically, Rachel Ware. W Chicago Lakeshore is very modern with friendly staff. We were greeted right away and we were able to check in 3 hours before the actual check in time. Which was perfect because I was in town with... More

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Saint Louis, Missouri
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As soon as we arrived it was a great experience! Our room was ready and check in was fast and friendly. Our room was 1912 and 1914. They both were lakeview rooms. The view was outstanding. I found the rooms a little small for the price but the view made up for the price.The bathroom were very updated and clean.... More

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Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel, I could tell I was at the W when I first arrive. It’s what I would expect a Starwood hotel to be like. Very swank and upscale, the front desk ladies are very beautiful and really take the time to treat you right. The bar was very nice as well, they bartender made me feel right at home... More

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Bloomington, Illinois
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

When I first walked in I was impressed with the abundance of stone and tile. The 6' tall supermodels they have working up front made me think this might be a uppity, snooty sort of place but for the most part it's not. The staff was actually friendly and quite helpful. It's probably not the greatest spot for traveling with... More

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Farmington, Connecticut
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

As a past guest of the W New York City, I was not at all surprised to find the W Chicago Lakeshore as incredible! From the moment you walk through the doors, you are treated differently from many other same tier competitors. This property had just gone through a large scale renovation which was bore spectacular results! The front desk... More

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Hollywood, Florida
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is beautiful, fun, clean and perfectly located. However, Being a SPG member for over 10 years I've to expect more from the staff. We only stayed 2 days but were in and out a lot. Not once did anyone of the front of the house staff greet us, smile or offer assistance. I felt like Casper the ghost.... More

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Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Very modern and friendly staff. We were greeted right away and we were able to check in 3 hours before the actual check in time. Perfect location, right across from Navy Pier and in walking distance of great shopping and great restaurants. I would definitely stay here again.

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Hotel Summarization (Beta)

What travelers say

  • Navy pier(60)
  • Lake Michigan(25)
  • Very nice(23)
  • Room service(14)
  • Great location(13)
  • Lobby bar(7)
  • Top floor(6)
  • Bliss spa(4)
  • Coffee maker(3)

Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Chicago Lakeshore 4*
Reservation Options:
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Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago

479 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#27 Spa Hotel in Chicago #49 Luxury Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
W Chicago - Lakeshore, the only hotel overlooking Lake Michigan is a short walk from Navy Pier. Onsite we have flexible event space, perfect for both business meetings and lavish weddings. ... more   less 
Number of rooms
520

Questions & Answers

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2 questions

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