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All 167 Chicago hotels

W Chicago Lakeshore

4.0 of 5 Hotel   |   644 N Lake Shore Dr, Chicago, IL 60611 (Gold Coast)
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Ranked #110 of 167 hotels in Chicago
A recent review
3 of 5 stars reviewed 4 days ago
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1,342 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were surprised to find the hotel under renovation when we arrived for a one night stay. Our newly renovated suite was very nice and had a spectacular lake view and the staff did their best to service our needs despite the construction chaos.

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Bloomington, Indiana
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We recent stayed here for an event we had the weekend. The hotel is currently being remodeled. The lobby was pretty far from the entrance and it was very congested trying to get to the check in desk. Once we arrived to the check in table (since there is no lobby currently) it was chaos. We booked thru our booking... More

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Fredonia, Wisconsin, United States
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Went to a conference in Chicago. Decided to do the W again. A little concerned when I checked in to see construction. It rooks 20 minutes to check in, but a dance team showed up before we got there. Newly renovated room was awesome. I love watching the lake at sunrise. It looks great. We used room service for the... More

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Cleveland, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was our first time at a W and my husband, 2 kids and I absolutely enjoyed our stay. Even though the hotel is under construction our kids absolutely loved the vibrant room. We stayed in a "Wonderful Room" which had a really nice modern decor. Even though the walkway from the entrance of the room was a bit narrow... More

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Lincoln, Nebraska
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We had an extra day after attending a wedding and wanted to stay in a nice hotel, close to activities. The location was the only thing positive about the W. It is under construction, which was not noted on the website, or when we made the reservation. However, the construction was only part of the hotel's downfalls. Arriving, parking attendants... More

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Toronto, Canada
19 reviews 19 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

What a shambles! Not only was it difficult to find the temporary reception, the whole place felt like a construction zone. I was put in a renovated room, which was ok. But after one night of listening to the air conditioner, which was as loud as sitting on the Tarmac at O'Hare, I checked out. Not a great location. Disappointed.... More

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Southfield, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Worst experience I've had so far. The hotel was under construction which meant that there was no pool, lobby or gym available. They made a space for the front desk in the back near the restaurant and I had to travel to the 6th floor to use the restroom- after driving 6 hours to Chicago and being pregnant, this was... More

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Geneva, Switzerland
Top Contributor
61 reviews 61 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I had the opportunity to stay for several nights at this Hotel. The rooms were clean, the staff friendly but there was something lacking. It may be that this boutique hotel is in need of a refresh itself. It was one of the first boutique style Hotels,and one of my favourites ( I have stayed in several), but now it... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Fully booked and they have "one single" person to deliver room service. Call the front desk and they answer after 30 or 40 rings. Room service stops at 9PM . The restaurant has less than 15 options and no type of beef whatsoever . The bar is more depressing than a funeral ! I will never stay here again and... More

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WChicagoCityCenter, Manager at W Chicago Lakeshore, responded to this review

Thank you for the feedback. I am so sorry your recent stay was not up to the standards you have come to expect from W Hotels. We are looking forward to revealing our full renovation shortly and hope to welcome you back soon to show you the full Whatever/Whenever experience! Thank you, Jessica Y. Marketing Manager More

Columbus, Ohio, United States
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I've visited Chicago several times for work in the last ten years and often times the W Lakeshore is my 'go to' hotel. My experience was often so positive, that I began staying @ the hotel for personal visits whenever I could. My boyfriend and I decided that we would come to Chicago for a weekend and get engaged, and... More

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Hotel Summarization (Beta)

What travelers say

  • Navy pier(60)
  • Lake Michigan(25)
  • Very nice(23)
  • Room service(14)
  • Great location(13)
  • Lobby bar(7)
  • Top floor(6)
  • Bliss spa(4)
  • Coffee maker(3)

Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Romantic Hotel in Chicago
#49 Luxury Hotel in Chicago
#95 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Chicago Lakeshore 4*
Official Description (provided by the hotel):
W Chicago - Lakeshore, the only hotel overlooking Lake Michigan is a short walk from Navy Pier. Onsite we have flexible event space, perfect for both business meetings and lavish weddings. ... more   less 
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Also Known As:
w Chicago Lakeshore Hotel
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago

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