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All 169 Chicago hotels

W Chicago Lakeshore

4.0 of 5 Hotel   |   644 N Lake Shore Dr, Chicago, IL 60611 (Gold Coast)
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Ranked #112 of 169 hotels in Chicago
A recent review
4 of 5 stars reviewed today
Vikas S Kolkata
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49 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Kolkata
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed today NEW

Stayed there for three nights recently end August. We took the option of an upgrade by paying 75$ a night to a suite on the 32 floor with the lake view. Check was a little delayed due to some system fault. Theres a charge for wifi which i felt was a downer. The rooms are nice sized and comfortable.

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Chicago, Illinois, United States
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed today NEW

Two months ago, the W went through a serious renovation project. The result appears to be a really nice modern and trendy hotel. The black lights in the hallways are a bit retro, but the upgraded King Lake view room looked really nice. We had to pay extra for the "upgrade" to have a lake view which was nice. I... More

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Keller, TX
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Sadly, we were only in Chicago for an overnight business trip so we didn't get much opportunity to explore the hotel and enjoy its amenities. We like what we did see, and will definitely be back for more! We arrived early and were greeted by a very enthusiastic and friendly desk crew who had us checked into a Spectacular room... More

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Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I have had the chance to stay at the W Chicago Lakeshore multiple times over the past few years. It is in a great location of the city and has a stunning view of Lake Michigan. Waking up to the lake each morning is a treat. Enjoying a lake view from cardio equipment in the gym - awesome. I have... More

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Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

This was a business trip and I could have stayed at the Fairmont for the same hotel rate. I chose the W due to the Starwood program and specifically the cobranded program with Delta. The front desk was chaotic with three people who did not know what they were doing. The person who checked me in knew nothing about the... More

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WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you for taking the time to share your feedback. I am disappointed to learn of your experience and would like to have an opportunity to connect with you and make amends. Please contact me direct at alejandra.romero@whotels.com Alejandra R More

Windsor, ON
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great hotel and location! The staff and Ramon the concierge were very helpful! Rooms were nice, clean, and modern! The living room in the lobby was great, with excellent views! The only drawbacks were that you had to pay for wifi in your room and pay to use the business Center.

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WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you for your review! I am glad ot hear you enjoyed your overall experience and that Ramon was great help! We will make sure to recognize his efforts! Hope you were able to enjoy our complimentary WiFi in the Living Room! See you next time! Alejandra R More

London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at the W Hotel about a year ago after our wedding. Last night we revisited the W for our anniversary. The hotel atmosphere has a fun/modern vibe that has been enhanced by its furniture and lighting throughout the building. Upon arriving, a staff member noticed that we had been waiting behind a previous costumer (less... More

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W Chicago L, Manager at W Chicago Lakeshore, responded to this review

Hi there, What amazingly kind words! We're so happy to hear that Daniel and the rest of our staff made your return anniversary stay fabulous. Can't wait to see you again soon. Sincerely, W Hotels of Chicago Reviews Management More

1 review
2 of 5 stars Reviewed 1 week ago

The bedroom sheets were unclean when we arrived; The switch from a regular room to a "water view" was quite pricey, when in reality it wasn't a "water view" that caught your eye as you opened the curtains-, it was the myriad of spiders decorating the windows all over; The room had a restroom door that slides, but doesn't lock;... More

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W Chicago L, Manager at W Chicago Lakeshore, responded to this review

Hi Karen, We apologize for all of the troubles you experienced throughout your stay with us. We certainly care about all of our guests so we are disappointed to hear your stay was not up to par. We hope that your next trip to Chicago brings you back to W Lakeshore so that we can wow you a second time... More

Troy, Michigan
Top Contributor
102 reviews 102 reviews
31 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at this property many times over the past 10 years, and had started to get disappointed over the past year as it declined in service and needed updates. I recently stayed overnight and was happy to see the renovations are completed and the lobby looks much more modern, as did the suite I stayed in. I didn't get... More

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W Chicago L, Manager at W Chicago Lakeshore, responded to this review

Hi Scott, We're happy to hear you have been a loyal guest and approve of our recent restyle! Your feedback means so much to us, so we will ensure that our staff is practiced and prepared at the Welcome Desk. We hope to see you again soon. Sincerely, W Hotels of Chicago Reviews Management More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The Staff was genuinely nice. This is a busy hotel so all of the reviews out thete that refer to having to wait, that comes with the territory. As far as the "club, have to be 22" i am 40, was here with my 3 kids, we enjoyed the pool and went to the beach across the street. We then... More

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WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you for sharing your experience! I am happy to know you and your family enjoyed a great time with us! Looking forward to welcoming you back! More

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Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Chicago Lakeshore 4*
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Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#28 Spa Hotel in Chicago #49 Luxury Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
W Chicago - Lakeshore, the only hotel overlooking Lake Michigan is a short walk from Navy Pier. Onsite we have flexible event space, perfect for both business meetings and lavish weddings. ... more   less 
Number of rooms
520

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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