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All 169 Chicago hotels

W Chicago Lakeshore

4.0 of 5 Hotel   |   644 N Lake Shore Dr, Chicago, IL 60611 (Gold Coast)
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Ranked #112 of 169 hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
molly12qw Santa Monica
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54 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Santa Monica
17 reviews 17 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have not stayed at this hotel prior to its renovation, so I can't give a before and after picture. The after picture, however, is good. Service is top notch. We arrived at the hotel at 3:30 AM due to a long delayed flight. Hotel had us checked in, moving up to our room, and all toiletries we asked for... More

Was this review helpful? Yes
Moreland Hills, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

We have stayed a number of times at the W Lakeshore, but this was the first time staying there since the new renovation. The hotel is absolutely beautiful! Both the lobby and the rooms are well decorated, comfortable, sleek and trendy! We arrived in Chicago very early ( 8:00 A.M) and were so pleasantly surprised when Sasha at the front... More

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1 review
3 of 5 stars Reviewed yesterday NEW

Even after spurging for a suite I was sorely disappointed. WiFi was not complementary neither was an in room microwave. The frig was small with a noticeable odor. Will definitely stay at the Waldorf or Ritz-Carlton next time.

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

The three stars are very close to four and I have to stress that W is a good hotel. However… there are a few must fix’, marked here with X, for W Lakeshore to go from good to great. The entrance is a garage-like corner (X), busy with taxies and Ubers. Instinctively, you start wondering where the gas pump might... More

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Senior Contributor
37 reviews 37 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed there for three nights recently end August. We took the option of an upgrade by paying 75$ a night to a suite on the 32 floor with the lake view. Check was a little delayed due to some system fault. Theres a charge for wifi which i felt was a downer. The rooms are nice sized and comfortable.

Was this review helpful? Yes 1
Chicago, Illinois, United States
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Two months ago, the W went through a serious renovation project. The result appears to be a really nice modern and trendy hotel. The black lights in the hallways are a bit retro, but the upgraded King Lake view room looked really nice. We had to pay extra for the "upgrade" to have a lake view which was nice. I... More

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Keller, TX
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Sadly, we were only in Chicago for an overnight business trip so we didn't get much opportunity to explore the hotel and enjoy its amenities. We like what we did see, and will definitely be back for more! We arrived early and were greeted by a very enthusiastic and friendly desk crew who had us checked into a Spectacular room... More

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Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I have had the chance to stay at the W Chicago Lakeshore multiple times over the past few years. It is in a great location of the city and has a stunning view of Lake Michigan. Waking up to the lake each morning is a treat. Enjoying a lake view from cardio equipment in the gym - awesome. I have... More

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Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

This was a business trip and I could have stayed at the Fairmont for the same hotel rate. I chose the W due to the Starwood program and specifically the cobranded program with Delta. The front desk was chaotic with three people who did not know what they were doing. The person who checked me in knew nothing about the... More

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WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you for taking the time to share your feedback. I am disappointed to learn of your experience and would like to have an opportunity to connect with you and make amends. Please contact me direct at alejandra.romero@whotels.com Alejandra R More

Windsor, ON
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel and location! The staff and Ramon the concierge were very helpful! Rooms were nice, clean, and modern! The living room in the lobby was great, with excellent views! The only drawbacks were that you had to pay for wifi in your room and pay to use the business Center.

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WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you for your review! I am glad ot hear you enjoyed your overall experience and that Ramon was great help! We will make sure to recognize his efforts! Hope you were able to enjoy our complimentary WiFi in the Living Room! See you next time! Alejandra R More

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Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Chicago Lakeshore 4*
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Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago

323 photos of this hotel

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#28 Spa Hotel in Chicago #49 Luxury Hotel in Chicago
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Official Description (provided by the hotel)
W Chicago - Lakeshore, the only hotel overlooking Lake Michigan is a short walk from Navy Pier. Onsite we have flexible event space, perfect for both business meetings and lavish weddings. ... more   less 
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2 questions
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Toronto, Canada
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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