Cons: - Had to walk through parking/drop off area to get in. - 2 to 3 blocks from any restaurants etc. - No prices with snack bar - Continually transferred when talking to customer services - Cooooold bar Pros: - Good gym, and a pool (with a view) - Friendly staff on the whole - Nice room, comfy bed, cool... more

The W Lakeshore hotel was a large disappointment from the moment we arrived. The hotel entrance was a mess with cars parked in every direction while we waited 10 minutes on the street. Check-in agents were unpleasant and did not provide us with any information on the hotel (including where to find the elevators). Elevators were slow. Walls were thin... more

I thought this was a new hotel and found out that it has been in business for over 10 years. The upstairs bar reminded me of a bad dream from the pre-disco 70's with Black Lights. Daytime is alright with the Mackinac Island style rocking chairs overlooking the Lake. Everything screamed progressive - with young Turks ordering Martell and Red... more

got lucky when i chose to "name your price" on priceline. i chose the area of the city and bid 100. my bid was accepted. at first i was a bit hesitant because of some of the reviews that i had read (not necessarily on this site). however, i was pleasantly surprised. we stayed in a cityview room on the... more

Overall, our stay was very pleasant. We encountered one hiccup and that was immediately addresses by Claudia at the concierge. I can't say enpugh of her. She even came up to our room and brought our delivery that was hung up at the security. Good service and personnel made this stay memorable. Keep investing on the best people. more

I wanted to give a review since I almost canceled our stay due to the many negative ones listed on this site. We were here to celebrate a 40th birthday. In total we had 5 rooms. We requested to stay in the same vicinity and we were all on the same floor. Requested the 2 complimentary Acura car rides which... more

The kids thought the hotel was very cool. They loved swimming in the pool and looking out the window in our room at the lake and Navy Pier. more

The W Lakeshore is located along the water and seems like a great location for the warmer months. We were about a 10 minute walk to Michigan Avenue, where all of the shopping is. Overall, we had a very nice stay at the W. The lobby is very cool and club-like. Our room was more simple than I would have... more

What a great place! Beautiful hotel, comfy rooms, lots of amenities. Workout facilities were top of the line with indoor pool overlooking Lake Michigan. more