The location of the hotel is perfect...right off of Michigan Avenue. Excellent concierge service and room service. Spotless. High tech "command station" by every bed allows guests to control all the lights, curtains, and room temperature. The marble-filled bathrooms have separate shower stalls and tubs, vanities with plenty of room to sit. Add in the flat-screen TVs, and you have... More

This is our go-to hotel for Chicago and my favorite big-city hotel in the US. The service is exceptional, the food is top-notch, and the location cannot be beat. I've probably stayed 50 times in the last 5 years and they have never missed (when things go wrong (and they sometimes do) they are very quick to fix them and... More

Pretty standard as far as luxury city hotels go. That being said, the service, amenities and property are first rate. There was just nothing that was outstanding or unique to this hotel. I will stay here again and would recommend it for those willing to spend the money. We didn't use the spa but plan on it during a future... More

My wife and decided on a whim to take a min-vacation for a few days to Chicago. Bought a package deal and stayed at the Peninsula. this is a hotel worthy a 4 or 5 star rating. Beautiful/elegant surroundings and public spaces, our room was spacious and beautifully appointed, and the staff service was helpful and efficient. you getthe feeling... More

I like this hotel. I've visited many times in the past and everything couldn't be better. Until...based on their internal category...they upgraded us. But an upgrade is due to view...not sq footage. Hence...were things broke down. This is a great place...as long as the plans don't change. Upgrade from space view point...was a downgrade. No available rooms in the hotel... More

Stayed for 2 nights in December. This hotel does what it does quite well. Impeccable service, spotless rooms, lovely amenities. The room was quite large with a nice selection of high end products. The bathroom had a deep run as well as separate marble shower with a glass door - a must in my view for a hotel of this... More

Room as well laid out and very spacious (for Chicago Standards)! Service was excellent throughout our stay (we were doing some shopping downtown for the holidays). We spent one evening at the bar downstairs and I must say that it was cozy, warm and the bartenders/drinks were outstanding. Not the cheapest place to stay in Chicago but at least you... More

This is the first time either my husband or I had stayed at The Peninsula. It is one of the nicer hotels in Chicago we have been wanting to visit. We took our 2 year old daughter, so opted for a suite. I looked at the floor plans prior to booking, and had decided that their least expensive Executive Suite... More

This is the second year in a row my husband and I spent a weekend at The Peninsula Hotel in December to enjoy the lights and do a little shopping and I just don't know that you can beat the service! The employees welcome you so warmly and constantly are thanking you for patronzing the hotel. They are quick to... More