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The Peninsula Chicago

#6 of 178 Hotels in Chicago
Certificate of Excellence
Hotel website
108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Special Rate
Free room upgrade
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1 room 1 guest
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The Peninsula Chicago
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1,007 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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miami
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

I went to Chicago to a family reunion. I went with my daughter and her husband and my granddaughter so we had 3 rooms. The hotel was able to book the 3 rooms next to each other which was very convenient . All room had a king size bed and a comfortable couch so we could sit and visit with... More 

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Dallas, Texas
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great experience on our recent 3 night stay. First and foremost, I think the staff at this hotel is one of the best-trained staffs that I have ever encountered. Always conscious of the guests, from check-in staff to janitors and maids. Concierge was great and quick to give useful info. Room (executive suite) was very large and... More 

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Clovis, California
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the best Hotels that you will find. It is as clean as you will find. The service is second to none. It has the feel of a 5 star hotel, yet it feels like home. The restaurants are excellent. They have excellent security, so we felt safe as you can possibly be. The beds are very... More 

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IRELAND
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Last minute change of plans brought us to the Peninsula Chicago and it exceeded expectations. Luxurious property with rooms / suites to the usual Peninsula high standards. Welcoming staff with Pen Club amenities provided (including upgrade to Executive Suite). Great dining options in the hotel. Only let down by sometimes spotty food service. Special thanks to Gary the Concierge who... More 

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear andrewf2015, We are pleased to hear that you had a change of plans and that you chose to stay with us. We are delighted to know that your expectations were surpassed and that you enjoyed your guestroom, our friendly staff and all of the amenities of the hotel. We are especially delighted to know that Gary was helpful in... More 

London, United Kingdom
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

After arriving at the hotel because the hotel we had booked was sub par the lady at reception was very accommodating to our situation. Our honeymoon was nearly ruined with our disappointment from our original choice. We booked the peninsula through hotels.com on the way over but by the time we arrived our reservation number had not come through. Reception... More 

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Nigerian, Congratulations on your recent nuptials! We are pleased to know that we were able to accommodate you and that we were able to be a part of this memorable occasion. We look forward to welcoming you back again and hope you continue to share your memories with us. Warm regards, Richard Sorensen Hotel Manager More 

Nashville, Tennessee
Level Contributor
67 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I usually stay at Marriott properties but decided to stay at the Peninsula as a part of the American Express FHR program. What a great decision! The hotel is truly luxurious and elegant. Check-in was delightful -- the staff treated me like royalty. I was upgraded to a large king room on a high floor with a direct view of... More 

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Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear irishbrahmin, We are delighted to hear that you chose to stay with The Peninsula on your recent visit to Chicago and that you enjoyed the décor and the kindness of our staff. We are especially pleased to know that you enjoyed your first stay and that you will be returning on a future trip to our city. Perhaps on... More 

Boston, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We traveled for the first time to Chicago this past weekend with our 3 children. We selected the Peninsula based on recommendations from friends and it did not disappoint! The front desk staff was accommodating and pleasant - they made you feel like your needs were their first priority. The rooms were beautiful, large and very clean. We were welcomed... More 

Was this review helpful? Yes 2
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear redsox1741, We are delighted that you chose to stay at The Peninsula for your first visit to Chicago. We are pleased to know that you found our staff warm and welcoming and we are even more pleased to know that you found your room comfortable and that your children enjoyed their amenities. Thank you for your post on TripAdvisor.... More 

Toronto, Ontario
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 weeks ago

Everything about this property was outstanding - great location, staff, food and amenities. Great attention to detail, nothing is missed. The staff make you feel as if you are the only and the most important guest. I have stayed in many luxury hotels but this surpassed my expectations. This is the only hotel I will stay at when I visit... More 

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear highlymaintained, Thank you for posting such kind remarks about your recent stay with us. We are pleased to know you found the location, staff, food and amenities all to your liking. We look forward to welcoming you again when your travels bring you to Chicago. Warm regards, Richard Sorensen Hotel Manager More 

Moraga, California
Level Contributor
137 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the "Pen" for 4 nights. The service in the hotel is excellent! Its locale is also very good, right on the Magnificent Mile, the main shopping street in Chicago. If you like walking you are about a half mile to the Chicago river and the Loop. It is a bit of a hike to Millenium Park and... More 

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Eurotraveler280, Thank you for choosing The Peninsula as your place to stay when visiting Chicago. We are delighted to read that you found our property conveniently located to Chicago’s wonderful attractions and shopping. We are also glad that you enjoyed your room. Thank you for posting your complimentary review. We look forward to the privilege of welcoming you back... More 

Woodmere
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed at many peninsula's around the world. As usual the stay was excellent, the service was over the top amazing-as expected. Breakfast was also really good. Only issues I can find was the rooms were outdated. No outlets by beds, hallways were dark. No blackout shades. AC could of been stronger. Other than that, I'm a fan and will... More 

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Michael J., Thank you for choosing The Peninsula as your place to stay when visiting Chicago. We are truly happy to read that you enjoyed your visit and all of the courtesies that were extended to you. We also appreciate your comments about our staff and rating us a "10!" Its comments like yours that make our team feel... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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