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All 169 Chicago hotels

The Peninsula Chicago

5.0 of 5 Hotel   |   108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611 (Near North Side)
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Ranked #5 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
WasabiSam Rochester, MN
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804 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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English first
Rochester, MN
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What more need be said. Service is great. Room was wonderful. Gym was extremely well-equipped. Concierge often seemed busy but was still friendly when he helped us (though rushed). Would return in a heartbeat.

Was this review helpful? Yes
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in May for five nights, principally at a conference. Its just a really splendid hotel. Rooms, restaurants, staff, all fabulous. A great experience. I certainly recommend a stay when next in Chicago.

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Michael S., We are truly humbled that you have taken the time to post a review on TripAdvisor about your May visit. We are very happy to read that you had a “great experience” and that you enjoyed everything we have to offer. Thank you for your recommendation and for choosing The Peninsula Chicago. We look forward to welcoming... More

Princeton, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I had not visited this hotel for several years. I booked a 3 night visit with the third night free as a promotion. At check in I was upgraded to a suite. The staff was very welcoming and professional. I needed some extra assitance on this trip and the concierge was terrific. The hotel is at a good location just... More

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Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear MGH55, We are happy to hear that upon your return visit you found our property “very well run with a timeless elegant décor” and that our staff was professional and welcoming. Thank you for mentioning that our Concierge service was “terrific.” We are also thrilled that you had a chance to dine in the Shanghai Terrace and that you... More

Grand Rapids, Michigan
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here a few weeks ago. My husband booked on Hotwire as I was taking my 2 kids for a Mom-kid weekend in Chicago to meet up with my sister and her family. When I arrived, I told the front desk I wanted to drop off bags before heading to lunch. Told her I was with my 2 kids... More

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Chicago, Illinois
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The perfect getaway from the city. The luxury and comfort nature of this hotel makes it an excellent 5-star hotel choice in the middle of the city. Even though there is a hospital nearby, it's incredibly soundproof.

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Debbie L, Thank you for choosing The Peninsula Chicago. We are very pleased that you enjoyed your visit and the luxurious surroundings. Thank you for your gracious comment about our hotel being “the perfect getaway from the city.” We are truly honored to have your recommendation, and we hope to welcome you back again soon! Warm regards, Richard Sorensen... More

Benton Harbor, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Ahh, the Peninsula Chicago is one of my all time favorite hotels. I cannot say enough great things about staying here! Other than the last two times we visited Chicago it was booked...so now I have started booking my reservations earlier! Of course there is the amazing customer service; they went to great lengths to please our two children....a treat... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear amy s, We are always happy to hear from returning guests, and we are glad to read that you enjoyed our service, your room and the gym. We are especially pleased that you enjoyed our children’s amenities as well as the pancakes. We appreciate that you mentioned our employees and their special efforts to make your visit enjoyable. It... More

17 reviews 17 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I have stayed at the Peninsula for mini getaways. This time I went by myself to recharge. The hotel is stunning. The concierge gave me good shopping recommendations. The people at the front desk were very nice too. The room I had faced Michigan avenue. I feel like the room and pool that I used need to... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Dahl18, We are always happy to hear from returning guest, and I am glad to know that you enjoyed our service, your room and its view of Michigan Avenue, the pool and of course the shopping. We are sorry that our “complimentary coffee” was not to your liking. Thank for your honest feedback, and I have shared your comments... More

Chicago, Illinois
14 reviews 14 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has the most comfortable beds! The room is spacious, elegantly appointed, and extremely clean and well kept. The bathroom is amazing with every detail laid out perfectly. We visited the spa and I HIGHLY recommend Mario if you plan on getting a massage. I have been back again to the spa and request him each time. Perfect location... More

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Murfreesboro, Tennessee
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently stayed with my 2 daughters for weekend. This was our first stay. Usual prefer Ritz but was so pleasantly surprised. Room was very large, comfortable and bathroom was a wonderful use of space. Staff was excellent, helpful, and smiling. Only glitch was toilet. Had problems the entire time despite service calls. Water running continuously and never seemed to get... More

Was this review helpful? Yes 2
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear kjp_3, Thank you for choosing to stay at The Peninsula Chicago. We are always pleased to welcome first time guests. I am glad to read that you and your daughters enjoyed your sizeable guestroom and found our staff helpful and pleasant. In regards to the unfortunate occurrence with the toilet, I wish to extend my sincere apologies. I truly... More

Lookout Mountain, Tennessee
Top Contributor
99 reviews 99 reviews
15 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

I've always been a Ritz fan, but they have a competitor. I really enjoyed our stay at The Peninsula. It is a elegant and has an overall good quality feeling about it. We had issues, but aside from them, it ranks up there with The Ritz. I loved the feel of our room. Large, warm, and quiet! This hotel is... More

Was this review helpful? Yes 3
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Tom E., Thank you for sharing your review of your stay with us. We are glad to know that you enjoyed the feel, size and atmosphere of your guestroom and all of its amenities; as well as our convenient location to most of the city’s popular sites. However, I am troubled to learn of all the issues you had... More

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Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Chicago 5*
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula

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Official Description (provided by the hotel)
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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