We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Peninsula Chicago

5.0 of 5 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Hotel website
Offers & Announcements
Room Upgrade and Amenity
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
The Peninsula Chicago
Professional photos View all
Browse nearby
The Peninsula Chicago
Write a Review

870 reviews from our community

Traveler rating
    715
    95
    36
    14
    10
See reviews for
135
264
48
271
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (870)
  • Mar-May only
    (194)
  • Jun-Aug only
    (289)
  • Sep-Nov only
    (262)
  • Dec-Feb only
    (125)
All months
Woodinville, WA
Top Contributor
66 reviews 66 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed yesterday NEW

The perfect trifecta in hospitality hotel service. The Peninsula has all 3. Luxury- all the things you are looking for in a top notch luxury hotel from linens, chocolates, bath amenities. Location - right on the Magnificent mile near the Chicago Water Tower, shops and restaurants all within steps. Service - turn down, maid, reception and concierge all excellent. It... More

Was this review helpful? Yes
Norwalk, Iowa
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at the Chicago Peninsula this past weekend and thoroughly enjoyed our time there. The hotel is elegant but not stuffy, and the staff take very good care of you while you're there. We stayed in a standard room, but even these are large by downtown Chicago's standards. They have everything you need, along with many... More

Was this review helpful? Yes
Prague, Hlavni Mesto Praha, Czech Republic
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The staff, the atmosphere, excellent service, wonderful breakfast. This hotel is what you need. We were here for business - so we were tired all the time and when you get back to the hotel - you have moon lights, music is on and you have cleaned up your room but in that way - I have never seen this... More

Was this review helpful? Yes
Mill Valley, California
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A friend was raving about her stay at the Peninsula Hotel in Chicago, and I just happened to be going there the next month. She couldn't stop kvelling about the "turn down service." So, we changed our hotel selection and made a reservation for the cheapest room at the Peninsula Hotel. Our room was beautifully appointed with old world touches...frette... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Last minute business trip that turned into days of bliss. The staff, the decor, the atmosphere, you cant miss if you enjoy the finer things in life with this gem! Wonderful dinner, excellent service. I cant say enough. Email me with questions, I'd be happy to share my experience.

Was this review helpful? Yes 1
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear fivestarlady104, We are delighted that you have chosen to stay with us and truly appreciate your comments on our service, staff, décor and ambiance. Thank you for taking the time to post your review. We hope to have the privilege of welcoming you back to The Peninsula Chicago again soon! Warm regards, Richard Sorensen Hotel Manager More

Washington DC, District of Columbia
Top Contributor
167 reviews 167 reviews
22 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

This is as good as it gets for a luxury hotel. Rooms are spacious and luxurious. Great flat screen, all HD channels, plenty of outlets for your electronics, luxuroiuos robes and even a tv in the bathroom! Bed was very comfortable. Housekeeeping and all the staff great. Great location. Real windows! My only criticism is be careful of the glass... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear thunderbird0609, Thank you for visiting The Peninsula Chicago and for your review. We are so glad that you enjoyed the luxurious surroundings, the quality of your bed and the amenities in your room. We also appreciate you mentioning how “great” the staff was, specifically Housekeeping. In addition, you mentioned that you hurt your foot with the bathroom glass doors.... More

Chatham, Illinois
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Our association hosted an event at the hotel and I stayed here three nights total. Since the company was footing the bill I can't speak to the 'value vers cost' but the overall experience was wonderful. Employees were friendly and helpful. The entire facility was pristine and comfortable. It was a real treat to stay here.

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear tklasinski, Thank you for posting your recent experience at The Peninsula Chicago. We are delighted to read that on your business trip you enjoyed your visit, our facilities and that our staff was “friendly and helpful.” We all look forward to your return visit, hopefully again soon! Warm regards, Richard Sorensen Hotel Manager More

Morristown, New Jersey
Top Contributor
78 reviews 78 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice quiet rooms, great staff that is very attentive and friendly. They just think of everything. American Express program is spectacular with all of the credits you get. We got free breakfasts and $300 of additional credits. We will be back for sure. Service at lobby restaurant was consistently slow and methodical. They need more staff to handle the action.... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear golfer6666, We are delighted to hear that you enjoyed your stay with us, your room and that our staff was “very attentive and friendly.” In addition, we value your feedback on The Lobby Restaurant, and we will be sure to share your comments with our Director of Food and Beverage. Thank you for staying at The Peninsula Chicago and... More

Milwaukee, Wisconsin
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There are hotels, then hotels that are 5 star, then there is the Peninsula. This establishment treats every guest like they are the VIP, that they want to be. It's a landmark environment. Be spoiled. Be pampered. Be Peninsula wow'ed!

Was this review helpful? Yes 2
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Jeff L, We are humbled by your gracious remarks on our service and ambiance. Thank you for sharing your recent experience at The Peninsula Chicago. We trust your experiences will continue to be enjoyable and we look forward to welcoming you back again soon! Warm regards, Richard Sorensen Hotel Manager More

Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the gourmet chocolate truffles at the Check In desk, to the plush robes in the his / her bathroom, the Executive suite was full of pleasant surprises. I didn't use it, but was very surprised that the desk had a full print / copy / fax machine in the right hand drawer. Room service from the Shanghai Terrace was... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Jason A., We are delighted to hear you enjoyed the luxurious amenities of your suite, and that you also enjoyed your in-room dining experience from Shanghai Terrace as well as the special treat at our front desk when you checked-in. We are also pleased to know that you found our location ideal for shopping on the Magnificent Mile. Thank... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Peninsula Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Cheap Tickets, HotelTravel.com, Despegar.com, Travelocity, Odigeo, Otel, TripOnline SA, Tingo and Jetsetter so you can book your The Peninsula Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula

711 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (221)
Viewed
Business center/function rooms (2)
Viewed
Dining (10)
Viewed
Bathroom (18)
Viewed
View from room (11)
Viewed
Room/suite (89)
Viewed
Hotel & grounds (14)
Viewed
Family/play areas (2)
Viewed
0:17
Videos (1)
Viewed
Pool/beach area (7)
Viewed
Other (67)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (366)
Viewed
Amenities (55)
Viewed
Deluxe Suite (224)
Viewed
Pool (14)
Viewed
Restaurants and Bars (20)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (125)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (39)
Viewed
Dining (23)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (1)
Viewed
Other (37)
Hotels you might also like...
Check In Check Out
Price Your Stay