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The Peninsula Chicago

5.0 of 5 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
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Complimentary Breakfast
#5 of 169 Hotels in Chicago
825 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
The Peninsula Chicago
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The Peninsula Chicago
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825 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Newport Beach, California
Contributor
19 reviews 19 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was my first time in Chicago, and stayed at this lovely little hotel. Street level, I wasn't very impressed with the look of the hotel, nor with the need to take the elevator up to the lobby. But once we entered the lobby level things changed. Service was quiet but attentive. Checked into one of the smaller, executive suites.... More

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Houston, Texas
Top Contributor
70 reviews 70 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed here many times because we can always count on first rate service, a clean, quiet, nicely decorated room, and excellent food. It's located about a half a block west of the Miracle Mile, just off Michigan Avenue and within walking distance of all the shopping. Like the Four Seasons and Ritz Carlton down the street, the lobby... More

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Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear davemh333, We are always happy to hear from returning guests, and we are thrilled to read that upon your return you enjoyed your stay with us and everything we have to offer. Thank you for visiting The Peninsula Chicago and for sharing your wonderful review. We hope your experiences continue to be enjoyable and we look forward to welcoming... More

Top Contributor
65 reviews 65 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The location between Rush and Michigan Ave. is great. The rooms are very nicely appointed and quite comfortable. The service here has been impeccable. Just an all around great place to stay. Only one problem. Our travel professional personally sent us special food to the room for our anniversary. The manager at the hotel took credit for it without acknowledging... More

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Bruxelles, BE
Contributor
17 reviews 17 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Here for Conference in March, 2014. Booked a deluxe river-view suite and was not exactly thrilled with: small size of living room and having to have maintenance stretch a 110V AC cable across the bedroom rug to accommodate my CPAP at bed. What? no 110V AC at/near king-size bed??? At night, easily being very trippable, liability issues--who cares! No apologies... More

Was this review helpful? Yes 1
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Rj A, Thank you for choosing The Peninsula Chicago and for providing your feedback. We are sorry to read that you had a disappointing experience when you visited back in March. We regret that your room did not meet your expectations and the issues you encountered with the upkeep of your room. The issues you mentioned with your room... More

Concord, New Hampshire
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Peninsula Chicago understands the meaning of quality and luxury. We found the staff to be very attentive to our needs and happy to assist us. No attitudes here, just helpful professional and friendly people. The hotel is beautifully appointed and luxurious and our room was so wonderful, I found my wife wondering if we could re-create the bathroom at... More

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Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Louis4dinner, Thank you for visiting The Peninsula Chicago and for posting your review. We are truly delighted that you enjoyed your stay with us, our service, your room, and of course the shopping and the nearby restaurants. We look forward to the privilege of welcoming you back again when your travels bring you to Chicago. Warm regards, Maria Zec... More

New York City, New York
Top Contributor
465 reviews 465 reviews
44 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the nicest city hotels we have stayed at. The lobby is up one floor from the street. The hotel is centrally located and has impeccable service. Breakfast in the lobby is delicious. The rooms are spacious and nicely decorated. We really enjoyed our stay here.

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Katrin S, We are delighted to read that you enjoyed all areas of your stay, specifically The Lobby and our breakfast. Thank you for choosing The Peninsula Chicago and for posting your gracious remarks on TripAdvisor. We look forward to welcoming you back again soon! Warm regards, Maria Zec General Manager More

Los Angeles
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed five nights; wish it could have been ten! This hotel is exquisite in every way, from the luxuriously furnished rooms and baths to the warm and friendly service from everyone at the desk to the Concierge to the door man. Upon registration, we mentioned that it was a special occasion (my husband's 80th birthday), and no sooner were we... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear WestHillsGal, Thank you for taking the time to post your review. We greatly appreciate your kind comments on the luxury, service, and décor. We are delighted that you celebrated your husband’s 80th Birthday with us. We understand there are many excellent options and appreciate you choosing The Peninsula Chicago. We are honored to have your gracious endorsement, and we... More

New York City, New York
Top Contributor
105 reviews 105 reviews
95 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 1 week ago

For me, the Peninsula Chicago has been my favorite hotel to stay in while visiting Chicago for many years. However, in my most recent stay, that view has changed and I think the hotel has gone downhill in many ways. Perhaps it's been coasting for too long in the Chicago luxury hotel scene and it is in need of a... More

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Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear RNG1008, Thank you for sharing your experiences at The Peninsula Chicago. We are happy to read that you found our property convenient for both business and leisure; however, we are very disappointed for the lack of a warm welcome by our staff member that you encountered at the Front Desk and for the lapse of service during your stay... More

Denver, Colorado
Top Contributor
55 reviews 55 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My Wife, Daughter & I stayed here for 4 nights, and we did not want to leave! The rooms are spectacular, the hotel is beautiful and the staff is world-class; top notch! I would absolutely stay here again, and highly recommend this hotel! We were treated so well, and the staff went out of their way to ensure our comfort... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear bsnower, Thank you for choosing The Peninsula for your stay in Chicago. We are pleased that you enjoyed your stay with us, your room, and facilities. We are especially elated that the courtesies that were extended to you by our staff made your visit memorable; however, we are sorry to read that you were not able to make use... More

Baton Rouge, Louisiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Spectacular in every way. Great location, wonderful staff and service. Sunday brunch was out of sight with a string quartet playing current hits. Restaurants are awesome. Great bartenders making excellent drinks. The guest rooms and bathrooms are spacious and the most updated of any hotel I have ever seen. I didn't want to leave! Will definitely go back to Chicago... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Amy D, Thank you for choosing The Peninsula Chicago and for the complimentary review on TripAdvisor. We are very pleased that you enjoyed your stay with us, your room, our facilities and service. We appreciate your kind comments about our Sunday Brunch. Next time please be sure to advise us if you are visiting with your children as we... More

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Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Chicago 5*
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula

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