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The Peninsula Chicago

5.0 of 5 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
The Peninsula Chicago
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The Peninsula Chicago
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903 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ormond Beach, Florida
Top Contributor
82 reviews 82 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife an I on a recent business trip and definitely not are first stay are a Peninsula hotel. I would recommend the peninsula to any one staying in Chicago for business or pleasure. It has class, style and service probably the best currently in Chicago. Great location most knowledgable staff. Excellent amenities very nice gym and pool room are... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW

My boyfriend was in town for a convention, so we went early to have a fun weekend. Friday evening check-in went smoothly, but it took about 30 mins for our luggage to arrive to the room, even after calling to ask about it. The room was luxurious, as expected, but the first night, we didn't have a top sheet on... More 

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A weekend stay at the Peninsula Chicago was a birthday gift for my wife, so I called in advance to have a special Birthday amenity brought to our room before our 3:00 PM check in on Saturday; our actual arrival was at 4:00 PM. The amenity was not in our room when we arrived; either was the roll away bed... More 

Was this review helpful? Yes 3
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear James U, Thank you for choosing The Peninsula Chicago in celebration of your Birthday and for posting your review, and again Happy Belated Birthday! We are delighted that you would choose to spend this special occasion with us. We appreciate your kind remarks on the Afternoon Tea service and menu items; however, I am disappointed to read that your... More 

Dallas, Texas
Contributor
17 reviews 17 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is everything you would expect in a luxury facility. Stayed here between Christmas and New Years therefore it wasn't very crowded. We bought an upgrade to an Executive Suite on a special they were running. Great corner room. Heating vents were noiseless. Never saw a cart for room cleaning so they must bring them into the rooms. The... More 

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Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Discerningrater, Thank you for choosing The Peninsula as your place to stay when visiting Chicago and for posting your complimentary review on TripAdvisor. We are happy that you have chosen to stay with us and that you and your family had the opportunity to experience some of the wonderful attractions that Chicago has to offer. We are also glad... More 

Chicago, IL
Top Contributor
106 reviews 106 reviews
85 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

I would like to stay here all the time! It was lovely – very comfortable. Our double room had 2 chairs and a loveseat and was beautifully decorated. There were lots of hooks and towel bars and shelves in the bathroom, which I always appreciate. It was a special occasion and the manager provided us with a complimentary bottle of... More 

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Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear ItchyFeetBTS, Thank you for choosing The Peninsula Chicago and for taking the time to write your review. We are glad to read your kind note about your room, the décor and the amenities. We are delighted that you enjoyed the pool, as well as the bottle of champagne and the chocolate covered strawberries. In addition, thank you for sharing... More 

TAICHUNG
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a very nice experience here for wonderful service, this hotel now become our best memory in Chicago. Everything we need just asking and the butler almost can help us, however, he never over disturb much time. Besides, they have a very nice English afternoon in the lobby, if you have some time there, you should try.

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel, excellent staff (minus the bar), and extremely kid-friendly. We took advantage of the pool and spa, as well as a great room-service breakfast both mornings. They were quick to respond to any request, and did so with a smile. We loved every minute and can't wait to return!

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Tanya C, Thank you for visiting The Peninsula Chicago and for sharing your thoughtful comments. We are delighted to read that you enjoyed your visit, our service and our children’s amenities. We are also glad that you enjoyed the pool and The Spa during your stay. Furthermore, I’m concerned that you did not find The Bar staff to be... More 

London, United Kingdom
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

You really can't go wrong when you stay at the Peninsula. We went to Chicago for a family event and stayed in 2 rooms. Both were equally impressing and the service was impeccable. Would recommend it for business or pleasure. It is close by to everything the Magnificent Mile offers, too.

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear I-B_MUNGAN, Thank you for choosing The Peninsula as your place to stay when visiting Chicago and for sharing your delightful review on TripAdvisor. I greatly appreciate your comments about our service and location. We are honored to have your recommendation and we look forward to welcoming you back again soon! Warm regards, Richard Sorensen Hotel Manager More 

St. Louis, MO
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our third stay at The Peninsula Chicago, first time with a baby. Location is superb for downtown Chicago, great access to shopping, dining, sightseeing, etc. Service here is above and beyond -- they think of everything. This has to be the best place in Chicago to stay with a family. The staff really go out of their way... More 

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear kmrmpl, Thank you for visiting The Peninsula Chicago and for taking the time to write a review. We are always thrilled to hear from our loyal guests and we truly appreciate your patronage. It is great to hear that you and your family enjoyed your accommodations, our service, as well as our children’s amenities. We want to offer good... More 

Salt Lake City, Utah
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Because of my job I'm afforded the benefit of staying at some remarkable hotels around the world. I had high expectations going in just because it's a Peninsula. But they surpassed them. The service was remarkable. The little things their staff does to make your stay that much more enjoyable was wonderful. We had breakfast one day in their dining... More 

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Amy T, Thank you for choosing The Peninsula Chicago to celebrate your wedding anniversary. We understand there are many excellent options and appreciate you choosing The Peninsula Chicago to celebrate your special occasion. We greatly appreciate your comments about the décor and the comfort of our guestroom and service. We are glad that you enjoyed the bottle of champagne... More 

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Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula
Hotel Style:
#1 Business Hotel in Chicago
#3 Romantic Hotel in Chicago
#3 Spa Hotel in Chicago
#5 Luxury Hotel in Chicago
#6 Family Hotel in Chicago

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