We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 168 Chicago hotels

The Peninsula Chicago

5.0 of 5 Hotel   |   108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611 (Near North Side)
Hotel website
Hotel amenities
Offers & Announcements
Room Upgrade and Amenity
Save Saved
You added The Peninsula Chicago to your Saves list
The Peninsula Chicago
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
93%
Ranked #5 of 168 hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
TrippinTaylor Jackson, TN
  • Overview
  • Reviews (782)
  • Photos (690)
  • Amenities
  • Q&A (1)
  • Room tips (122)
  • Location
  • More
Write a Review

782 people have reviewed this hotel

Traveler rating
    645
    85
    29
    13
    10
See reviews for
121
233
45
245
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Jackson, TN
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Was in Chicago for a Business trip and my wife came with me... we chose the Peninsula because of the reviews and location and we were not disappointed. Everyone was very friendly upon check in from Valet to Doorman to Front Desk. We were shown to our room by the Front Desk clerk and explained the features of the room... More

Was this review helpful? Yes
QATAR
Top Contributor
73 reviews 73 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We went to try the breakfast there and the hall was very nice decoration and the color was amazing .. The service very good .. And the food nice .. But they have buffet in this day .. As a buffet they have to put more choice and kind of food .. They have to but something that we can... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear QATAR2007, Thank you for visiting The Peninsula Chicago and sharing your comments on TripAdvisor. I am pleased you enjoyed our service and décor, but I am sorry to hear our buffet did not meet your expectations. I appreciate your recommendation about adding more food selections to our buffet. I would like to hear more about your experience should you... More

Kuala Lumpur, Malaysia
Top Contributor
127 reviews 127 reviews
22 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel would have to be one of the best in Chicago. The service starts when you arrive with the doorman and continues throughout, especially with every little housekeeping detail. The rooms are large, with separate bedroom, hallway, foyer and large bathroom comprising of toilet, shower, bathtub, sink,TV and spear the makeup mirror. I love the outside temperature on the... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear kev_deb2012, Thank you for choosing The Peninsula Chicago and for taking the time to share your thoughtful review. I am flattered by your kind comment about our hotel being the “best in Chicago.” I am very pleased you enjoyed your recent stay with us, our location, service and your room. We look forward to the privilege of welcoming you... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

So many people had told me this was simply the best city hotel in the US which I took with a pinch of salt of course. I have stayed at their NY and Hong Kong hotels and loved them so wondered how different this one could be. However, it really is off the grid. Beautiful property with lovely modern well... More

Was this review helpful? Yes
Top Contributor
71 reviews 71 reviews
45 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

You know what you get. Top notch service, attention to detail, and a superb location. Frequent visitor and it is extremely consistent at great service. Forget your charger for a device...they have a charging station for you. Need room service...extremely efficient. Food is very good as well. All in all they operate at a very high level and that 's... More

Was this review helpful? Yes
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the most amazing hotels I have ever been in. The location was excellent, the service was remarkable, the atmosphere was luxurious. I cannot say enough about this wonderful hotel. If anyone visits Chicago and wants to be treated to luxury you must visit this hotel. I have never seen housekeeping to being more efficient. They were unbelievable.

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear whitey_10, Thank you for choosing The Peninsula for your recent stay in Chicago. We appreciate your kind comments about our location, service, luxuries décor and atmosphere. Thank you for taking the time to post your review. We look forward to welcoming you back to The Peninsula when your travels bring you back to Chicago. Warm regards, Maria Razumich-Zec General... More

Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Chicago for 5 days in July and it was a really great place in every respect. We booked visits and shows through the concierge all of which were excellent - go on the untouchables tour and don't miss the Field museum and the art institute! The food in the Peninsula was terrific, especially recommend the Shanghai terrace. The... More

Was this review helpful? Yes
Middleburg, Virginia
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

I love the Peninsula in Chicago because I was first exposed to the flagship hotel in Hong Kong in 1997, and could not believe there is one in Chicago. Throughout the past decade, I have frequented the hotel for various activities, and although I do notice a trend towards less attentive service, in general it is a great place for... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Dom V, Thank you for choosing The Peninsula Chicago and sharing your comments on TripAdvisor. I am very flattered by your kind comments about our hotel, especially Shanghai Terrace. I am sorry to hear you find our service lacking. We aim to offer exceptional service and we are sorry we have not lived up to this standard. I hope... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

When making our reservation, the agent insisted on putting us down for early check-in. We ended up arriving 2 hours before check-in, and were told room was almost ready, and they would call us. I called back 2 1/2 hrs later, and after check-in time, and room still not ready. We went to hotel, and girl working at desk was... More

Was this review helpful? Yes 3
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Kate4455, Thank you for choosing The Peninsula Chicago and sharing your review. We apologize for not being able to accommodate your early check-in. We do our utmost to have a room ready, even if you check-in before our published check-in time, but on this day we obviously failed to do so. We are sorry to hear that during your... More

Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I really wanted to give this hotel and excellent, however, I felt as though my room fell just a bit short in a few areas. The room in general felt a bit old and the bed had a distinct creaking which was a bit annoying. Overall the service was very good and the staff throughout the hotel was professional and... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear IV12121, Thank you for choosing The Peninsula Chicago and sharing your feedback. I am glad you enjoyed your recent stay with us, but regret to hear you found our wait staff service at the restaurant inattentive and you had issues with your bed and the temperature in your room. I hope to hear more about your experience and that... More

Owners: What's your side of the story?
If you own or manage The Peninsula Chicago, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Peninsula Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Chicago 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Amex, Cheap Tickets, Tingo, Travelocity, Otel, TripOnline SA, getaroom.com, BookingOdigeoWL, Priceline, Venere and Jetsetter so you can book your The Peninsula Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula

690 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (208)
Viewed
Dining (8)
Viewed
Bathroom (17)
Viewed
Room/suite (89)
Viewed
View from room (10)
Viewed
Hotel & grounds (14)
Viewed
Family/play areas (2)
Viewed
0:17
Videos (1)
Viewed
Pool/beach area (7)
Viewed
Other (60)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (366)
Viewed
Amenities (55)
Viewed
Deluxe Suite (224)
Viewed
Pool (14)
Viewed
Restaurants and Bars (20)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (117)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (39)
Viewed
Dining (23)
Viewed
Pool/beach area (1)
Viewed
Family/play areas (1)
Viewed
Other (32)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Chicago #3 Spa Hotel in Chicago #3 Romantic Hotel in Chicago #3 Family Hotel in Chicago #4 Luxury Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 
Number of rooms
339

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Peninsula Chicago and other travelers.
1 question
1 month ago

See all questions (1)

See which rooms travelers prefer