We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Peninsula Chicago

5.0 of 5 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Hotel website
Offers & Announcements
Room Upgrade and Amenity
#5 of 169 Hotels in Chicago
831 Reviews 4.5 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
The Peninsula Chicago
Professional photos View all
Browse nearby
The Peninsula Chicago
Write a Review

831 reviews from our community

Traveler rating
    682
    92
    33
    14
    10
See reviews for
129
249
46
259
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (831)
  • Mar-May only
    (194)
  • Jun-Aug only
    (289)
  • Sep-Nov only
    (223)
  • Dec-Feb only
    (125)
All months
Denver, Colorado
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a chance to stay here 2 nights with my wife. The hotel is perfectly located in downtown Chicago, with excellent access to Michigan Ave., major landmarks and restaurants. Entry is on the street level and a short elevator ride is required to reach the lobby. The lobby, waiting and eating areas have a very "grand" feeling - large and... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A plush hotel with service to match. Amongst its offerings is a beautiful dining/breakfast room. It also feels on a human scale which is hard to achieve in a large hotel of this kind. I was on business, but would stay her as a tourist too, which is a good test of a place. It's in a pleasant, cenral location... More

Was this review helpful? Yes
Boston
Top Contributor
146 reviews 146 reviews
48 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at The Penninsula for two nights to attend a meeting. Fortunately the company sponsoring the meeting paid for my room as I expect it was quite expensive. The Penninsula offers a true upscale experience. Besides a great location right off the Magnificent Mile (next door to Saks 5th Avenue and across Michigan Avenue from Neiman Marcus), this hotel... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear betsy1224, Thank you for sharing your recent experience with us. We are grateful that you enjoyed your stay with us, our service, location, your room, décor, and the food. Your comments about the amenities in your room and the WIFI were nice to hear. In addition, you mentioned that you found “disquieting” that housekeeping folded your unclean laundry. We... More

Dallas, Texas
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We celebrated a special birthday with several family members over Labor Day weekend at the Peninsula and all 7 of us, from teenagers to grandparents were treated to a wonderful stay. The service is truly impeccable, the rooms are tasteful and well appointed without being overly opulent. Housekeeping is flawless. The lap pool, gym, and spa are perfect for recreation... More

Was this review helpful? Yes
Naperville, Illinois
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The Peninsula is a beautiful hotel with very accommodating service, reflective of its price. The beds were the most comfortable of almost any hotel I've stayed in, and it was very quiet. I had requested a high floor; it could have been higher, but was OK. The fitness center is excellent--a good number of equipment types, and immaculate. The service... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear MD060703, Thank you for visiting The Peninsula Chicago and for sharing your review on TripAdvisor. We are happy to read that you enjoyed your stay with us, the service, your room, and our facilities. Furthermore, you mentioned that there was no electrical outlet next to your bed to accommodate cellphone charging. We are truly sorry for the aggravation this... More

Lyon, France
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We really enjoyed our stay here (3 nights in August 2014). The swimming pool is really nice and the outdoor solarium is a nice place to chill out. The location is really perfect as you can either go north to head for the shore and zoo or south for downtown building, etc. There is a shopping center just a block... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear ShenMueFan, Thank you for sharing your experience with us during your visit back in August. We are delighted to read that you found our property convenient to Chicago’s popular attractions and sightseeing. We are truly flattered by your gracious comments about our service and facilities. We are honored to have your endorsement. We look forward to welcoming you back... More

Newport Beach, California
Contributor
19 reviews 19 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time in Chicago, and stayed at this lovely little hotel. Street level, I wasn't very impressed with the look of the hotel, nor with the need to take the elevator up to the lobby. But once we entered the lobby level things changed. Service was quiet but attentive. Checked into one of the smaller, executive suites.... More

Was this review helpful? Yes
Houston, Texas
Top Contributor
70 reviews 70 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here many times because we can always count on first rate service, a clean, quiet, nicely decorated room, and excellent food. It's located about a half a block west of the Miracle Mile, just off Michigan Avenue and within walking distance of all the shopping. Like the Four Seasons and Ritz Carlton down the street, the lobby... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear davemh333, We are always happy to hear from returning guests, and we are thrilled to read that upon your return you enjoyed your stay with us and everything we have to offer. Thank you for visiting The Peninsula Chicago and for sharing your wonderful review. We hope your experiences continue to be enjoyable and we look forward to welcoming... More

Top Contributor
66 reviews 66 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The location between Rush and Michigan Ave. is great. The rooms are very nicely appointed and quite comfortable. The service here has been impeccable. Just an all around great place to stay. Only one problem. Our travel professional personally sent us special food to the room for our anniversary. The manager at the hotel took credit for it without acknowledging... More

Was this review helpful? Yes
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Tonypose, Thank you for celebrating your anniversary with us. We understand there are many excellent options, and we truly appreciate you choosing The Peninsula Chicago to celebrate your special occasion. We are flattered by your kind remarks about your room, our service, and location. We are sorry that there was a misunderstanding on who ordered your “special food.” We... More

Bruxelles, BE
Contributor
17 reviews 17 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Here for Conference in March, 2014. Booked a deluxe river-view suite and was not exactly thrilled with: small size of living room and having to have maintenance stretch a 110V AC cable across the bedroom rug to accommodate my CPAP at bed. What? no 110V AC at/near king-size bed??? At night, easily being very trippable, liability issues--who cares! No apologies... More

Was this review helpful? Yes 2
Peninsula_CH, Manager at The Peninsula Chicago, responded to this review

Dear Rj A, Thank you for choosing The Peninsula Chicago and for providing your feedback. We are sorry to read that you had a disappointing experience when you visited back in March. We regret that your room did not meet your expectations and the issues you encountered with the upkeep of your room. The issues you mentioned with your room... More

Do you own or manage The Peninsula Chicago?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Peninsula Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Cheap Tickets, Amex, Priceline, Expedia, getaroom.com, Odigeo, Jetsetter and Tingo so you can book your The Peninsula Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula

690 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (208)
Viewed
Dining (8)
Viewed
Bathroom (17)
Viewed
Room/suite (89)
Viewed
View from room (10)
Viewed
Hotel & grounds (14)
Viewed
Family/play areas (2)
Viewed
0:17
Videos (1)
Viewed
Pool/beach area (7)
Viewed
Other (60)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (366)
Viewed
Amenities (55)
Viewed
Deluxe Suite (224)
Viewed
Pool (14)
Viewed
Restaurants and Bars (20)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All management photos (117)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (39)
Viewed
Dining (23)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (1)
Viewed
Other (29)
Hotels you might also like...
Check In Check Out
Price Your Stay