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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

#51 of 177 Hotels in Chicago
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216 East Ontario Street, Chicago, IL 60611
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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
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959 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Loved the décor! Very modern! Rooms were tiny but that isn't a big deal to us. Very hip furniture/décor. Very easy to find and close to everything. Breakfast was awesome with a good variety of options. Would definitely stay here again and recommend. Valet parking was pricey but it's Chicago and that is standard. Our bed was comfortable but very... More 

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Ashbourne, United Kingdom
Top Contributor
201 reviews 201 reviews
76 hotel reviews
548 helpful votes 548 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is right in the downtown, and perfect for downtown locations. My wife and I stayed here for just one night in May 2015. As a platinum Marriott Rewards member, we had expected to be upgraded. Instead, we were told that the hotel was full, and that rooms were limited. We were given room 312 - perhaps the smallest... More 

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Minnesota
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

While this isn't a typical Fairfield, we received a good deal on a king-bed room in this downtown hotel, near everything! My husband and I stayed on the 7th floor and was tucked around the corner from the elevator. While this hotel is a block away from Northwestern Univ hospital and incoming ambulance sirens were frequent, the extra-comfortable bed gave... More 

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Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear brownclogs, Thank you for your feedback. We are thrilled to hear about your pleasant experience with us. It is wonderful that you found our rooms to be so comfortable that they rewarded you with such a restful, relaxing sleep! We are also glad that our staff were helpful to you. We hope to see you again soon! More 

New Orleans, Louisiana
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a great hotel for a weekend trip to Chicago that turned into an unexpectedly longer vacation! It was very comfortable, not huge or fancy, but great for the price and clean. The complimentary breakfast was also very convenient and what you would expect. The best part about this hotel is how friendly and accommodating they were! We were... More 

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Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Holly L, Thank you for your stay and review. We are so happy to hear that you found our rooms to be both comfortable and clean and our complimentary breakfast to be delicious. It is also great that you had such a pleasant experience with our friendly and accommodating staff members. We are looking forward to seeing you again! More 

Douglas, Michigan
Contributor
14 reviews 14 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This bright, contemporary hotel puts you steps from everything the Magnificent Mile has to offer. Amazing shopping is around every corner. Located in walking distance from the Art Institute, Millennium Park, Navy Pier and Lake Michigan. The price is very reasonable considering the unbeatable location. Breakfast and wi-fi are included in the rate,but let's face it...cereal in a styrofoam bowl... More 

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Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear klm4words, Thank you for your stay. We are happy to hear that you had such a pleasant experience in our location. It is great you also found time to enjoy our complimentary breakfast. We are looking forward to your next visit! More 

Nanticoke, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW

I took 50 students, staff and chaperones to Chicago for our annual trip, and we stayed at the Fairfield Inn. The hotel is in a great location! Being so close to the Magnificent Mile, the Loop, Millenium Park and Navy Pier made everything walkable. The hotel staff were incredibly well prepared for our visit (you can tell they have lots... More 

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Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Scott Q, Thank you for your positive review. We are so glad to hear that you enjoyed our exciting location and found our staff to be so helpful and friendly. It is also wonderful that you liked our rooms and complimentary breakfast. We hope you choose to visit again soon! More 

Fort Worth, Texas
Top Contributor
104 reviews 104 reviews
46 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed a night on business this week. Location is ideal, being 1 block off Michigan Ave and relatively close to the lake. Not your side of the interstate Fairfield Inn. Very well decorated, bed was comfortable and service was great. You cant go wrong here!

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Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear mike h, Thank you for your stay and review. We are glad to hear that you enjoyed our prime location and comfortable beds. It's also great you were so pleased with our service. We hope to see you again! More 

Sacramento, California
Top Contributor
55 reviews 55 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a long girls weekend away. Room was clean, trendy and comfortably fit two queen beds - Rm #309 had terrible view but we weren't in the room much. Walking distance to train, shopping and plenty of restaurants. Breakfast was average at best - once was enough. Checkin was smooth.

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Donna S, Thank you for your stay. We are glad to hear that you found our rooms to be clean and comfortable. It's also great you had time to enjoy our lively location and breakfast. We hope to see you again! More 

Louisville, Colorado
Contributor
16 reviews 16 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

As a rule, the staff at Marriott properties are excellent. They are customer-focused problem solvers, and one of the primary reasons I frequest Marriotts. Tasci went far above and beyond for me, and I suspect she does so on a regular basis for the hotel's customers. It's rare to meet someone as committed to customer service as Tasci.

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Andrea D, Thank you for your stay and feedback. We are so happy to hear that you found our customer service to be top notch, and we will be sure to pass your compliments along to Tasci in particular. We know how important staff is in providing a pleasurable guest experience. We hope to see you again soon! More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff, rooms and facilities were amazing. Nothing more we could have asked for and the location is perfect. Walking distance to Michigan Ave, Navy pier and all the bus stops we needed. The rooms were clean, furnished beautifully, breakfast was great every day and the staff were very helpful. Will recommend to anyone!

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear happycamperkim, Thank you for your stay and review. We are thrilled to hear that you found our rooms to be clean, our breakfast to be delicious and our staff to be both welcoming and helpful to you. It's also great you had time to enjoy our location and its local attractions! We hope to see you again! More 

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Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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