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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

#53 of 178 Hotels in Chicago
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216 East Ontario Street, Chicago, IL 60611
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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
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992 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

There were some positives: great location!! Just steps from Michigan Ave. you can walk to a lot of attractions and the bus stop is close by. The staff is very kind and knowledgeable for the most part. On the negative side: we stayed in a king suite room which was nice size but the air conditioning unit was in the... More 

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Fenton, Missouri
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here one night and were able to walk to the Navy Pier. I would probably search for a more comfortable hotel if I needed to stay longer, as the hotel felt cramped and was crowded. The lobby is terribly small, the breakfast room on the second floor was small without much seating, and the rooms were just okay... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Leslie K, Thank you for your stay and feedback. We are happy that you found your stay to be comfortable and our location to be convenient to Navy Pier. We hope to see you again! More 

Beaverton, Oregon
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property was a really good find - the price was very reasonable for its location, just a couple of relatively quiet blocks off of bustling Magnificent Mile. Once you hit Michigan Ave, it's only a few minutes of walking before you reach the river. We really thought the location was a perfect launching pad for each day's adventures. We... More 

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear IceKeeg, Thank you for your stay and review. We are glad to hear that you were pleased with our convenient location and comfortable, clean rooms. It's also great that our front desk staff was so accommodating to you. We hope you choose to stay with us again soon! More 

San Francisco, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Fairfield Inn in June for my business trip. All employees I encountered were very friendly and nice. Inside room was very modern and clean. Bathroom sink (which was located outside of the bathroom door) was a bit small, but other than that, I have no complains at all. Complimentary breakfast (toast, yogurt, fruits, pastries, waffle machine, eggs,... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear sfsm3015, Thank you for your feedback. We are happy to hear that you found our staff to be welcoming and our rooms to be comfortable. It is also wonderful that you had time to enjoy our complimentary breakfast and our exciting location. We hope to see you again! More 

modesto, ca
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For Chicago, this is a good place because of its price & location. It is two blocks off Michigan Ave. We used mobile check-in and our room was ready when we arrived about 3pm. We took the blue line from O'Hare and transferred to the red line in the Loop. We walked about 5 blocks from the stop. It was... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear dteacher, Thank you for your stay and review. We are happy to hear that you enjoyed our prime location and found our staff to be friendly and helpful to you. It is also great you had time to enjoy our free wifi and breakfast. We hope to see you again soon! More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

Had a great stay. The staff were accommodating and friendly. Hotel was clean and great location. They offer a nice complimentary breakfast. Staff was not only friendly, they were informative and knowledgable about local attractions, restaurants and events. We will be back!

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Justen920, Thank you for your stay and review. We are thrilled to hear that you were so pleased with our staff members and complimentary breakfast. It is great that our staff was able to clear up any questions and provide recommendations on noteworthy local attractions to let you take advantage of our prime location. We hope to see you... More 

Aurora, ON
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very good hotel and very close to the Mag Mile. The room we had was a king with a pull out couch that our son used, and it was nicely separated from the main bedroom. The bathroom was ok, but needed more space to leave our toiletries bags. Once we moved the coffee maker off the sink counter it... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Liznfamily, Thank you for your feedback. We are happy to hear that you were comfortable in our rooms and had time to enjoy our complimentary breakfast. It is also wonderful that you were so pleased with our convenient location. More 

Buenos Aires, Argentina
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Being a party of four, (two adults and two kids), we had booked a twin bed bedroom. Upon arrival, the hotel had none to offer to us, just double bed rooms were left free. Immediately, the clerk at the front desk granted us a second room, free of charge, to comply with what we had booked. Thumbs up for this... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Valeria0506, Thank you for your kind words. We are happy to hear you enjoyed our clean rooms and prime location. It is also great you had such pleasant interactions with our staff members. We hope to see you again! More 

Alexandria, Virginia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We count on Marriott properties to have comfortable beds, clean rooms, and a friendly staff. The Fairfield was no exception. The staff was very helpful with directions, parking, and recommended restaurants and transportation from arrival to checkout. We got an really good room rate based on being a retired vet:) The location was excellent, near the wedding venue, rehearsal dinner... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear patnjoe2015, Thank you for your positive feedback. We are glad to hear that you found our rooms to be clean and comfortable and our staff to be friendly. It is also great that you had time to explore our exciting location. We hope to see you again! More 

Indianapolis, Indiana
Level Contributor
136 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I don't usually stay at the Fairfield Inn, but this was the hotel the company booked for us for a recent business trip. It was ideally located close to all of the shopping, restaurants, and museums (just a quick Uber trip away for those.) All of the staff were extremely kind to our kids and very helpful throughout our trip.... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear bweis 13, Thank you for your stay and review. We are glad to hear that you liked our convenient location and our friendly staff. It is also great that you enjoyed our rooms. We hope to see you again soon! More 

Hotel Review Summarization

What travelers say

  • Great location(15)
  • Michigan avenue(13)
  • Navy pier(8)
  • Magnificent mile(6)
  • Continental breakfast(4)
  • Very good(4)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

138 photos of this hotel

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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Questions? Get answers from hotel staff and past guests. Ask a question

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