We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 168 Chicago hotels

Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

2.5 of 5 Hotel   |   216 East Ontario Street, Chicago, IL 60611 (Gold Coast)
Hotel website
Hotel deals
Hotel amenities
Special Deal
Free Breakfast
Save Saved
You added Fairfield Inn & Suites Chicago Downtown/Magnificent Mile to your Saves list
Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
91%
Ranked #35 of 168 hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
sjmflm Boston, MA
  • Overview
  • Reviews (806)
  • Photos (98)
  • Amenities
  • Q&A (1)
  • Room tips (144)
  • Location
  • More
Write a Review

806 people have reviewed this hotel

Traveler rating
    401
    328
    52
    18
    7
See reviews for
215
180
47
211
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mississauga, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed yesterday NEW

Great location. Furnishings are a little bit outdated. Very busy breakfast room. WiFi is not working for most of our phones/iPads/iPods (only works on Nexus 5). Toilet was not flushing, but it was fixed quickly. When I asked if I could get any discount on the parking fee (I thought it might be available as I'm a Silver elite member... More

Was this review helpful? Yes
Boston, MA
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Great location, very friendly people, nice, brand new rooms with amenities. Very good breakfast bar included in the price with some healthy options and helpful staff. Surprised no bar or restaurant except breakfast but plenty nearby. One negative is the fire station across the street but not enough to say don't stay here.

Was this review helpful? Yes
New Orleans, Louisiana
Contributor
17 reviews 17 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After reading a lot of reviews, we chose this hotel for our our stay during our first trip to Chicago to play tourist. We stayed 3 nights 7/13/14 to 7/16/14. The location cant be beat - its one block off the Magnificent Mile and in a very safe area. Timothy O'Toole's Irish Bar is on the opposite corner of the... More

Was this review helpful? Yes
Lyndhurst, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

GREAT PEOPLE!! Aside from the obviously great location. The staff was amazing! They accommodated our group as best as possible. Our weekend events flowed smoothly thanks to your staff. The staff at this hotel goes above and beyond the expectation of their duties from hailing cabs (since we were running late) to moving boxes from a room to another. I... More

Was this review helpful? Yes
kitchener,ontario
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Hi Currently staying at this hotel with husband for 4 nights. The hotel is in a great location to everything- shopping,dining,attractions and transit. We are in a queen room on the third floor. The view is not great but room is clean. Bathroom is on the small side but still usable and clean. The noises are quite noticeable. It did... More

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear kimmer9396, Thank you for choosing to stay with us and providing feedback. We are happy to hear that you liked our prime location and found our rooms to clean and comfortable. It's also great you had time to enjoy our complimentary breakfast. We apologize for your unpleasant interactions with our front desk staff, and we will be sure to... More

Milwaukee, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location in downtown Chicago. Close to shopping and restaurants all around. Clean and spacious. I booked a group there, and the sales staff was excellent in their planning and response. Thanks Ricky M!

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Leigh k, Thank you for your review. We are so happy to hear that you had an enjoyable time in our location. It's great you found our rooms to be clean and spacious, as well. We are thrilled that our staff was helpful and accommodating to you, and we will pass your compliment along to Ricky M, in particular.... More

1 review
4 of 5 stars Reviewed 1 week ago

Comfortable and affordable hotel but the staff is what really sells this hotel. At the front desk a woman named Jennifer took complete care of us and made us feel right at home. I will definitely be staying again.

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Brendan M, Thank you for your review regarding your stay. We are glad you found our rooms to be comfortable and our staff to be welcoming and helpful. We will be sure to notify Jennifer, in particular. We are looking forward to your next visit! More

Sylvania, Ohio
Contributor
14 reviews 14 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This Fairfield is in a great location for access to the Magnificent Mile and other Chicago attractions. The staff was friendly. Parking is expensive and the loading and unloading of luggage is difficult because of the lack of space out front. They also need to do something about all of the smokers who sit out there. You get a lot... More

Was this review helpful? Yes
Stefanie R, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Mic9556, We appreciate your feedback. We understand that parking can be pricey. However, our prices are comparably low rates in the area. We also offer self-parking services for a discounted rate. Please keep this options in mind for the future. Pertaining to our guest room beds, we have king and queen bedded rooms for our single room types. I highly... More

Hudson, Ohio, United States
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't require much out of a hotel room as I spend very little time in them! I'm there to see the destination, not the room! However, I do expect a clean, comfortable and safe place. This hotel delivers that for a decent price. It's not fancy and it's lobby is not grand, but who sits in the lobby?! We... More

Was this review helpful? Yes
Stefanie R, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear jak4022, We appreciate your direct comments. We are happy to hear the self-parking option for $33/day was a perfect solution for your needs. We are centrally located to restaurants, shopping and main attractions in Chicago. If you are looking for a clean, comfortable, safe hotel with a premiere location, you chose the right hotel. We hope to see you... More

Dallas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Years ago, I was a frequent Fairfield Inn guest in another state. I was pleased to find this hotel in Downtown Chicago. It's clean and quiet and close to plenty of dining options. I was impressed with the updated decor and large bathroom. For a business trip, it met my needs and I will stay again.

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear DFWvisitor, Thank you for your review and stay. We are so glad to hear you found our hotel to be clean and quiet and conveniently located within Chicago's dining scene. We are looking forward to your next visit! More

Owners: What's your side of the story?
If you own or manage Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Fairfield Inn & Suites Chicago Downtown/Magnificent Mile? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Address: 216 East Ontario Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Tingo, Travelocity, Venere, BookingOdigeoWL, TripOnline SA, Agoda, Marriott and Priceline so you can book your Fairfield Inn & Suites Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

98 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Room/suite (27)
Viewed
Hotel & grounds (24)
Viewed
Bathroom (7)
Viewed
View from room (6)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (10)
Viewed
Dining (2)
Viewed
Other (9)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style
#29 Business Hotel in Chicago #36 Family Hotel in Chicago #48 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Welcome to our Marriott Flagship Fairfield Inn & Suites Chicago downtown hotel. Our unique, contemporary hotel features 15 stories, located in the heart of the Magnificent Mile, with 185 guestrooms and suites. We are friendly, fun, but yet down to business. We provide a comfortable, affordable oasis in Chicago’s Downtown. All rooms include breakfast and high speed Wi-Fi Internet. We are one of the closest hotels to Navy Pier and Michigan Avenue shopping. ... more   less 
Number of rooms
185

Questions & Answers

See which rooms travelers prefer