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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

#51 of 178 Hotels in Chicago
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216 East Ontario Street, Chicago, IL 60611
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1 room 1 guest
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Fairfield Inn & Suites Chicago Downtown\/Magnificent Mile
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1,007 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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Miami, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Fairfield Inn in the heart of Chicago was beyond amazing! The staff was in every way awesome and full of hospitality. thanks Jeremy:) Such a cool beautiful vibe to the whole place, the color changing lobby wall, fun soundtrack, and the delicious elegance for breakfast! Room design was modern and detailed, light and roomy ( c'mon such cool studded... More 

Was this review helpful? Yes
Birmingham, Alabama
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just recently visited Chicago...my husband had a work conference so my 14 yo son and I tagged along. Trying to find a hotel with reasonable rates in the summer can be challenging so I looked at all of our options in the Loop and Mag Mile. I've stayed up and down MM as well at some properties Near North and... More 

Was this review helpful? Yes
Saint Louis, Missouri
Level Contributor
106 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I travel a decent amount and understand that (1) check in times are check in times and I'm unlikely to be given a key prior to that time, (2) hotels are often busy, ESPECIALLY hotels in big cities like Chicago, and (3) online check-in through the app does not guarantee me anything (although truly, I don't understand why Marriott keeps... More 

Was this review helpful? Yes
FairfieldChicagoMGT, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Thank you very much for your comments. I am so glad you like the new design of the hotel and the flooring in particular. I have to say I couldn't agree with you more. Not only as someone who works in a hotel but as a traveler myself I much prefer hard surface flooring to carpet. It looks much nicer... More 

Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I took my daughter on a mother/daughter trip and this hotel was perfect. They offered a good breakfast in the morning, the room was comfortable, the staff was friendly, reasonably priced, and great location. We drove in to town so I purchased a parking package which included valet but I left the car parked our entire 4 day stay to... More 

Was this review helpful? Yes
Livonia, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The location was excellent! The staff were pleasant and helpful! The rooms were fresh and new! We visited Chicago in early June with a group of 64 8th grade students, parents, and staff, and were treated with sophistication and class. The security guard on duty even "checked in" with our boys that were watching the NBA finals in the lounge... More 

Was this review helpful? Yes 2
Mentor, Ohio
Level Contributor
92 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 days and picked this hotel because of the location from Michigan Avenue. What a wonderful hotel! We arrived early and the front desk staff were more than pleasant! They held our luggage until our rooms were ready. Perfect since we wanted to do lunch and visit a few sights. Returned and our rooms were ready. We were on... More 

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Susie6505, Thank you for your stay and positive feedback. We are happy to hear that you were pleased with our friendly and accommodating staff, as well as our rooms and beds. It's also great you had time to enjoy our prime location. We are looking forward to seeing you again! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Extremely surprised at the quality but not with the typical cost of a high end hotel. Borders on a "boutique" style with very friendly, pleasant helpful staff. Rooms are clean,updated and beds very comfortable. Looking forward to next visit and staying at this hotel.

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear JOHN H, Thank you for your kind review. We are thrilled to hear that you found our staff to be friendly and our rooms to be clean and comfortable. We are looking forward to seeing you again soon! More 

Dubai
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

In Chicago for business and pleasure. The hotel location is excellent for the M Mile. Around the corner from the Apple Store of Michigan Ave. The room was small for my wife and I as we had four pieces of luggage and a backpack. The breakfast that comes with the room was outstanding. Refreshed regularly and with plenty of seating... More 

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear robertmL7587FP, Thank you for your positive review. We are so glad to hear that you enjoyed our location and breakfast. It is also great that you had time to explore our nearby attractions and restaurants. We hope to see you again! More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I booked a block of 15 rooms and the staff at the Fairfield could not have done a better job of being more accommodating! They met our every request and checked to be sure every detail was correct. The hotel was very clean, the staff was extremely efficient, and we were within walking distance of everything that we wanted to... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Lori R, Thank you for your kind review. We are thrilled to hear that you were pleased with our staff and our rooms. It is also wonderful that you found our location to be so convenient and exciting. We are looking forward to seeing you again! More 

Saint Paul, Minnesota
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

After staying 1 awful night in the Freehand, I came over to the Marriott & it felt like complete luxury! They were so helpful & kind! When it was raining, the front desk girl caught me on my way out & asked if I wanted an umbrella! The rooms were super clean with comfy beds & very spacious rooms. From... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Cravinthin, Thank you for your stay and positive review. We are happy to hear that you found our rooms to be clean and comfortable and our staff to be friendly and helpful to you. We are looking forward to seeing you again soon! More 

Hotel Review Summarization

What travelers say

  • Great location(15)
  • Michigan avenue(13)
  • Navy pier(8)
  • Magnificent mile(6)
  • Continental breakfast(4)
  • Very good(4)
  • Friendly and helpful(3)
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139 photos of this hotel

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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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