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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

#53 of 178 Hotels in Chicago
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216 East Ontario Street, Chicago, IL 60611
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1 room 1 guest
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Fairfield Inn & Suites Chicago Downtown\/Magnificent Mile
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1,016 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangalore, India
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I always felt fleeced in downtown Chicago with overpriced hotels and not so great rooms/service. So checking into Fairfield I was not expecting much. The rooms were looking remodelled, the bedding was comfortable. Front desk was helpful, Shibani (not sure about spelling) in particular was super helpful. Continental breakfast was well laid out and dining area was clean. Wifi was... More 

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Detroit, Michigan, United States
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I got a super deal under $130 total per night, which is great for downtown Chicago. I had a corner room which was very clean. But room was a bit small but yet comfortable and free wifi. Bathroom was clean and decent size but has sink on the outside. Staff was very friendly. Breakfast buffet is included and was quite... More 

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Dexter, Michigan
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I spent quite a bit of time researching Chicago hotels for the 3 night stay with our two 14 year old grandsons. The location just off the Magnificent Mile was perfect - we could walk to many things, yet a couple of blocks off the busy crush of people. Although the suite was actually smaller than it looked in the... More 

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New Delhi, India
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Convinient location and spacious and comfortable rooms. close to Navy pier its at a walkable distance. hotel also has a carpark nearby. breakfast options were good and the staff was friendly and helpful . would love to return here.

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Denver, Colorado
1 review
4 of 5 stars Reviewed 4 days ago NEW

Upgraded rooms in the last few months, great location downtown, affordable for time/location. Good for vacation, or for work trips. Easy, no hassles, and helpful staff. Exercise room is limited, but passable. Would recommend.

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New York, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for business for about 5 months. The rooms were always clean and the staff was always friendly and extremely helpful. The hotel was conveniently located and within walking distance to many restaurants and tourist sites. I would recommend this hotel to anyone visiting the downtown Chicago area.

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Zimbabwe
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Outstanding. A really pleasant surprise. Situated on a quaint tree lined street 'European type' street. Only 1 1/2 blocks from the Magnificent Mile. Surrounded by wonderful restaurants and coffee shops all near or actually on the same street! I never moved my car. Walked to everything! Also, the hotel has reciprocal privileges at L.A. Fitness work out club, which is... More 

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Dallas, Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was there on business from Aug 18-20 2015 and needed to walk to Navy Pier daily. It was an easy walk from the hotel and also to the Art Institute etc. The hotel was clean but there was no bar, no restaurant and the breakfast was what you'd expect from a Holiday Inn; powdered eggs, cereal, greasy sausage patties... More 

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FairfieldChicagoMGT, General Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Thank you very much for your comments. I am glad enjoyed your stay and found our rooms to very clean and the staff accommodating. Yes, the location is awesome! I am not sure if you are new to the Fairfield Brand but Fairfield's are not full service hotels. so we typically do not have bars or restaurants. Most our guests... More 

New Jersey
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First, the staff is very nice and accommodating. They were friendly and efficient which is always nice at a hotel. Also, the rooms are updated and have a really great design...furniture, wall design gives a feeling of a much more expensive property. The location is awesome too...perfect home base for visiting Chicago. I had such high hopes! I was in... More 

Was this review helpful? Yes 1
FairfieldChicagoMGT, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Thank you very much for the kind words about the staff. They are a really great group of people and I am very proud of them. I am also very glad you like our new design. I agree the rooms look great! I am very sorry you had a poor night sleep. All of our mattresses are brand new Sealy... More 

Miami, Florida
1 review
5 of 5 stars Reviewed 1 week ago

The Fairfield Inn in the heart of Chicago was beyond amazing! The staff was in every way awesome and full of hospitality. thanks Jeremy:) Such a cool beautiful vibe to the whole place, the color changing lobby wall, fun soundtrack, and the delicious elegance for breakfast! Room design was modern and detailed, light and roomy ( c'mon such cool studded... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear jess782015, Thank you for your positive feedback. We are thrilled to hear that you found our staff to be friendly and helpful, and we will be sure to let Jeremy know your compliments in particular. It is also great you enjoyed our breakfast, rooms and location. We are looking forward to seeing you again! More 

Hotel Review Summarization

What travelers say

  • Great location(15)
  • Michigan avenue(13)
  • Navy pier(8)
  • Magnificent mile(6)
  • Continental breakfast(4)
  • Very good(4)
  • Friendly and helpful(3)
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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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