We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

#49 of 178 Hotels in Chicago
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
216 East Ontario Street, Chicago, IL 60611
Special Offer
Earn Rewards Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Fairfield Inn & Suites Chicago Downtown\/Magnificent Mile
View Map
Add Photo Write a Review

1,009 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    496
    405
    73
    24
    11
See reviews for
272
231
55
261
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1009)
  • Mar-May only
    (243)
  • Jun-Aug only
    (348)
  • Sep-Nov only
    (251)
  • Dec-Feb only
    (167)
All months
Dallas, Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was there on business from Aug 18-20 2015 and needed to walk to Navy Pier daily. It was an easy walk from the hotel and also to the Art Institute etc. The hotel was clean but there was no bar, no restaurant and the breakfast was what you'd expect from a Holiday Inn; powdered eggs, cereal, greasy sausage patties... More 

Was this review helpful? Yes
New Jersey
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First, the staff is very nice and accommodating. They were friendly and efficient which is always nice at a hotel. Also, the rooms are updated and have a really great design...furniture, wall design gives a feeling of a much more expensive property. The location is awesome too...perfect home base for visiting Chicago. I had such high hopes! I was in... More 

Was this review helpful? Yes 1
Miami, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Fairfield Inn in the heart of Chicago was beyond amazing! The staff was in every way awesome and full of hospitality. thanks Jeremy:) Such a cool beautiful vibe to the whole place, the color changing lobby wall, fun soundtrack, and the delicious elegance for breakfast! Room design was modern and detailed, light and roomy ( c'mon such cool studded... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear jess782015, Thank you for your positive feedback. We are thrilled to hear that you found our staff to be friendly and helpful, and we will be sure to let Jeremy know your compliments in particular. It is also great you enjoyed our breakfast, rooms and location. We are looking forward to seeing you again! More 

Birmingham, Alabama
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just recently visited Chicago...my husband had a work conference so my 14 yo son and I tagged along. Trying to find a hotel with reasonable rates in the summer can be challenging so I looked at all of our options in the Loop and Mag Mile. I've stayed up and down MM as well at some properties Near North and... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Lovetotravel762, Thank you for your kind review. We are happy to hear that you enjoyed our exciting location and had time to explore the area. It is also great that you liked our breakfast, rooms and friendly staff members. We hope to see you again soon! More 

Saint Louis, Missouri
Level Contributor
106 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 1 week ago

I travel a decent amount and understand that (1) check in times are check in times and I'm unlikely to be given a key prior to that time, (2) hotels are often busy, ESPECIALLY hotels in big cities like Chicago, and (3) online check-in through the app does not guarantee me anything (although truly, I don't understand why Marriott keeps... More 

Was this review helpful? Yes
FairfieldChicagoMGT, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Thank you very much for your comments. I am so glad you like the new design of the hotel and the flooring in particular. I have to say I couldn't agree with you more. Not only as someone who works in a hotel but as a traveler myself I much prefer hard surface flooring to carpet. It looks much nicer... More 

Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I took my daughter on a mother/daughter trip and this hotel was perfect. They offered a good breakfast in the morning, the room was comfortable, the staff was friendly, reasonably priced, and great location. We drove in to town so I purchased a parking package which included valet but I left the car parked our entire 4 day stay to... More 

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Sweedie415, Thank you for your stay and review. We are happy to hear that you enjoyed our breakfast and comfortable rooms. It is also great you found our staff to be helpful and our location to be so convenient to local attractions. We are looking forward to your next visit! More 

Livonia, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The location was excellent! The staff were pleasant and helpful! The rooms were fresh and new! We visited Chicago in early June with a group of 64 8th grade students, parents, and staff, and were treated with sophistication and class. The security guard on duty even "checked in" with our boys that were watching the NBA finals in the lounge... More 

Was this review helpful? Yes 2
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Kelley R, Thank you for your stay and review. We are thrilled to hear that you enjoyed our prime location and rooms. It is also great that our staff was so friendly and helpful. We hope to see you again! More 

Mentor, Ohio
Level Contributor
92 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 days and picked this hotel because of the location from Michigan Avenue. What a wonderful hotel! We arrived early and the front desk staff were more than pleasant! They held our luggage until our rooms were ready. Perfect since we wanted to do lunch and visit a few sights. Returned and our rooms were ready. We were on... More 

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Susie6505, Thank you for your stay and positive feedback. We are happy to hear that you were pleased with our friendly and accommodating staff, as well as our rooms and beds. It's also great you had time to enjoy our prime location. We are looking forward to seeing you again! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Extremely surprised at the quality but not with the typical cost of a high end hotel. Borders on a "boutique" style with very friendly, pleasant helpful staff. Rooms are clean,updated and beds very comfortable. Looking forward to next visit and staying at this hotel.

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear JOHN H, Thank you for your kind review. We are thrilled to hear that you found our staff to be friendly and our rooms to be clean and comfortable. We are looking forward to seeing you again soon! More 

Dubai
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

In Chicago for business and pleasure. The hotel location is excellent for the M Mile. Around the corner from the Apple Store of Michigan Ave. The room was small for my wife and I as we had four pieces of luggage and a backpack. The breakfast that comes with the room was outstanding. Refreshed regularly and with plenty of seating... More 

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear robertmL7587FP, Thank you for your positive review. We are so glad to hear that you enjoyed our location and breakfast. It is also great that you had time to explore our nearby attractions and restaurants. We hope to see you again! More 

Hotel Review Summarization

What travelers say

  • Great location(15)
  • Michigan avenue(13)
  • Navy pier(8)
  • Magnificent mile(6)
  • Continental breakfast(4)
  • Very good(4)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

140 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (97)
Viewed
Room/suite (35)
Viewed
Bathroom (9)
Viewed
Hotel & grounds (25)
Viewed
View from room (6)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Room/suite (9)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (1)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chicago hotels
Magnificent Mile
Courtyard Chicago Downtown/Magnificent Mile
Near North Side
Fairfield Inn & Suites Chicago Downtown/River North
Near North Side
Homewood Suites by Hilton Chicago Downtown
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Comfort Suites Michigan Avenue
Show Prices
Show Prices
Show Prices

Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay