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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

#51 of 182 Hotels in Chicago
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216 East Ontario Street, Chicago, IL 60611
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1 room 1 adult
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Fairfield Inn & Suites Chicago Downtown\/Magnificent Mile
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1,132 Reviews from our TripAdvisor Community

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Chicago, Illinois
1 review
4 of 5 stars Reviewed 2 days ago NEW

Newly renovated rooms, the rest of the hotel is currently undergoing renovations. There is a free continental breakfast with waffle station. The overnight parking garage rate is slightly reduced through the hotel.

Helpful?
Thank Michelangelo S
Granger, IN
Level Contributor
8 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location (just 1.5 blocks from Michigan Avenue). It is currently going through a lobby renovation, but the friendly staff and great price/room value more than offset this temporary renovation issue.

Helpful?
Thank Christopher N
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Christopher N, Thank you for your positive feedback. We are so glad to hear that you enjoyed our customer service and convenient location. We hope to see you again soon! More 

San Antonio, Texas, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at Fairfield Mag Mile for the weekend for a girls weekend of shopping. From the time we made our reservations our every request was met. We had adjoining rooms that were clean , comfortable and tastefully decorated. Even though the lobby is under construction the employees greeted us with a smile and made room for us when we... More 

Helpful?
Thank Janie W
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Janie W, Thank you for your stay and review. We are so happy to hear that you had time to enjoy our excellent location and found our rooms to be both clean and comfortable. It is also great that you felt welcomed by our friendly employees. We are looking forward to seeing you again! More 

Chicago, Illinois
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

First, the hotel is going through a major renovation. Dust, dirt, extremely loud jackhammers, and yes Roaches! The have horrible food in their "complentary" breakfast. Really? You have the nerve to call it food. No fitness room but they have Planet Fitness passes.....Not....after I braved th three blocks in 30 degree weather, I was informed they were no longer taking... More 

Helpful?
Thank Steff J
FairfieldChicagoMGT, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Steff J, Thank you for taking the time to share your comments. I am very sorry that you had such a bad experience with us. As you can see from the many other reviews provided we pride ourselves on providing a great experience for our customers. I have to be honest with you I am very surprised to read your... More 

Irvine, California
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Same street as Cartier, just 1 1/2 blocks from Michigan Ave. Several fast, casual restaurants across the street. Great location. Rooms are nice and modern. Breakfast good. Good restaurant recommendation sheet, although the Rick Bayless Restaurants would be obvious additions.

Helpful?
Thank Gail F
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Gail F, Thank you for your kind review. We are so glad to hear that you enjoyed our prime location and modern rooms. it is also great that you enjoyed our complimentary breakfast. We hope to see you again! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Came in 01/14/2016 spent three nights. TV not working on the first night but service man came to fix problem. Squeaking bed springs does not help create a restful atmosphere. Cleaning crew left cleaning sponges to greet me when I came back at night time.

Helpful?
Thank Ric E
Tasci G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Ric, Thank you for being our guest and thank you for your loyalty to Marriott. Please accept our most sincere apologies for the experience that you had while staying with us. We strive to provide a positive memorable experience, and in your case, unfortunately, fell short. I would like to speak with you further about your stay, please feel free... More 

Rochester, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

As a business traveler, I found this hotel to be a great experience. The rooms are clean and modern, and the staff was efficient. The complimentary morning breakfast was perfect. The location of the hotel is great, easy walking distance to many attractions and public transportation.

Helpful?
Thank Robert L
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Robert L, Thank you for your stay and review. We are so glad to hear that you found our rooms to be clean and our staff to be helpful to you. It is also great that you enjoyed our lively location and complimentary breakfast. We hope to see you again soon! More 

Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at at the Fairfield Inn during while it was undergoing renovations, but was advised of this in advance. This is also probably the reason that the room price was so affordable. The staff are very friendly and helpful, the rooms clean and modern and the breakfast buffet has a wide variety of options.

Helpful?
Thank helimonkey
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear helimonkey, Thank you for your positive feedback. We are so happy to hear that you found our staff to be welcoming and accommodating to you. It is also great that you enjoyed our clean rooms and breakfast buffet. We hope to see you again soon! More 

Green Bay, Wisconsin
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

They are in the process of a remodel, that being said, if you couldn't see the process you would never know. Probably the cleanest hotel I have been too. Staff was friendly and very knowledgeable of the area. They offer a very large continental breakfast. There were cold and hot cereals, scrambled eggs, boiled eggs, breakfast meat, and of course... More 

Helpful?
Thank Jodi S
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Jodi S, Thank you for you kind review. We are so happy to hear that you were pleased with the cleanliness of our hotel and our complimentary breakfast. It is also great that our staff could make you feel right at home. We are looking forward to seeing you again! More 

Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 1 week ago

I use Marriott properties a lot and our stay at the Fairfield Mag Mile was consistent withe past - very good. It can be disappointing to have the street in front of the hotel closed for construction and the lobby under construction but they handled it very well. The bell station came to the corner intersection to valet our luggage... More 

Helpful?
Thank partyinparadise
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear partyinparadise, Thank you for your stay and review. We are so glad to hear that you found our customer service to be optimal and our rooms to be both clean and comfortable. We hope to see you again! More 

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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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