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All 169 Chicago hotels

Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

2.5 of 5 Hotel   |   216 East Ontario Street, Chicago, IL 60611 (Gold Coast)
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91%
Ranked #37 of 169 hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Suzanne K Baltimore, Maryland
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847 people have reviewed this hotel

Traveler rating
    425
    339
    56
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Fairfield 2 nights (while the Orioles were in town). We were very comfortable & pleased with the location, accommodations & breakfasts. Unfortunately, once back home, we realized we’d left a battery & charger plugged in near the hair dryer. When I called, they said a new guest was in the room but they’d check as soon... More

Was this review helpful? Yes 2
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Suzanne K, Thank you for your feedback. We are happy to hear that you found our location to be optimal and our accommodations to be comfortable. It's also great you had to time to enjoy our complimentary breakfast and were pleased with the helpfulness of our staff members. We hope to see you again! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This location was perfect for our recent sales meeting. It was walking distance to all the restaurants and a easy metro train ride to the ball park. Staff was great and the sales coordinator Ricky Molina handled everything we needed. Thanks Ricky.

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Joe R, Thank you for staying with us. We are glad that you enjoyed our location and found it convenient for transportation. It's also great that our staff was attentive to your needs, and we will be sure to notify Ricky in particular. We hope to see you again! More

london
Top Contributor
92 reviews 92 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we came in on a bus tour. hotel staff were friendly and very helpful with any request during our stay. location is perfect, for walking tours, for easy access to virtually any type of restaurant you could want to go to. cab fare to most of the places we went was around $10. the room was spacious, king bed was... More

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear extoronto, Thank you for your stay and review. We are happy to hear that our staff was both welcoming and helpful to you and that you enjoyed our local attractions. It's also great that you found our rooms to be spacious and our complimentary breakfast to be satisfactory. We hope you choose to stay with us again soon! More

Iowa
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location of this hotel ROCKS!! It is so close to Michigan Ave, only a block away! But, that said - it was very quiet! I can't say enough about the staff. We had planned our trip to fly in early in the day and store our luggage at the hotel so we had a full day to enjoy in... More

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Comet traveler, Thank you for your positive review. We are thrilled to hear that you enjoyed our location and found our rooms to be comfortable and clean. It's also great that our staff was eager to help and that our breakfast was satisfactory. We are looking forward to your next visit! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

After reading some reviews the overall was good but some comments had me a little worried. First I had no concerns for safety. The staff was beyond compare and the noise was not a factor. The hotel is in a major city some noise should be expected. We had no problems sleeping or relaxing. The room was not huge but... More

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear j j, Thank you for your stay. We are glad that our staff was able to accommodate you and that you had time to enjoy our location. It's great you found our rooms to be quiet and comfortable. We hope to see you again! More

Rio Grande, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My team travels to Chicago every other year and we have stayed at this location each time. Great location, rooms are clean and breakfast helps with budget for sure. Staff at the hotel have always been helpful and made our trip a great experience. We will always choose the Fairfield Inn, East Ontario Street every time we come to Chicago.

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Scott M, Thank you for your stay and feedback. We are happy to hear that you liked our location, clean rooms and complimentary breakfast. It's great that our staff was helpful to you during your stay. We look forward to seeing you again! More

Stockholm, Sweden
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located very close to Magnificient Mile (5 min walk) and plenty of good restaurants and cafés. The hotel staff was very helpful with questions about directions and booking a shuttle to the airport. Will definitely stay here again!

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear NMST, Thank you for your stay and kind review. We are thrilled to hear that you liked our location and nearby restaurants. We are also glad that you found our staff to be welcoming and attentive to your needs. We are looking forward to your next visit! More

Minneapolis, Minnesota
Top Contributor
76 reviews 76 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I love Marriott hotels and especially love the beds and pillows and we slept very well. Everyone was very nice, helpful and friendly. The location is great and we walked to Navy Pier, Water Tower Place, Millennium Park, and The Art Institute of Chicago. It was a quiet area just off Michigan Avenue. There are some great restaurants nearby including... More

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Luv2trvl41, Thank you for your stay and review. We are thrilled to hear that you enjoyed our location and found our staff to be welcoming and attentive to your needs. It's also great that you were able to have a restful sleep on our comfortable beds and a satisfactory breakfast. We hope to see you again! More

Minneapolis
Top Contributor
62 reviews 62 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was very comfortable. The rooms were small but well laid out, beds were comfortable. The only negatives were: 1) the maintenance of a constant temperature in the room. It was very warm when we were there, so we used the AC and it was difficult to maintain the temp. It would get warm and then the AC would... More

Was this review helpful? Yes 2
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Donnampls, Thank you for your feedback regarding your stay. We are glad that you found the hotel and beds to be comfortable. It's also great that you had a chance to enjoy our exciting location. We hope to see you again! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is what you expect when staying in downtown Chicago. Valet staff was polite, helpful and friendly. The front desk staff (Toy and Carlton) were courteous, professional and very helpful with a ticket printing issue that we were having. They held our bags so that we could go shopping before we checked in. The location is great. We felt... More

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Jim D, Thank you for your stay and review. We are so happy to hear that you found our staff to be friendly and helpful, and we will be sure to let Carlton know in particular. It's also wonderful that you had time to enjoy our prime location. We hope to see you again soon! More

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Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Address: 216 East Ontario Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
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Also Known As:
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style
#23 Business Hotel in Chicago #43 Romantic Hotel in Chicago #50 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Welcome to our Marriott Flagship Fairfield Inn & Suites Chicago downtown hotel. Our unique, contemporary hotel features 15 stories, located in the heart of the Magnificent Mile, with 185 guestrooms and suites. We are friendly, fun, but yet down to business. We provide a comfortable, affordable oasis in Chicago’s Downtown. All rooms include breakfast and high speed Wi-Fi Internet. We are one of the closest hotels to Navy Pier and Michigan Avenue shopping. ... more   less 
Number of rooms
185

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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