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All 168 Chicago hotels

Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

2.5 of 5 Hotel   |   216 East Ontario Street, Chicago, IL 60611 (Gold Coast)
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91%
Ranked #36 of 168 hotels in Chicago
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
kcheco Lyndhurst, New Jersey
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805 people have reviewed this hotel

Traveler rating
    402
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    52
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213
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
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English first
Lyndhurst, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

GREAT PEOPLE!! Aside from the obviously great location. The staff was amazing! They accommodated our group as best as possible. Our weekend events flowed smoothly thanks to your staff. The staff at this hotel goes above and beyond the expectation of their duties from hailing cabs (since we were running late) to moving boxes from a room to another. I... More

Was this review helpful? Yes
kitchener,ontario
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hi Currently staying at this hotel with husband for 4 nights. The hotel is in a great location to everything- shopping,dining,attractions and transit. We are in a queen room on the third floor. The view is not great but room is clean. Bathroom is on the small side but still usable and clean. The noises are quite noticeable. It did... More

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear kimmer9396, Thank you for choosing to stay with us and providing feedback. We are happy to hear that you liked our prime location and found our rooms to clean and comfortable. It's also great you had time to enjoy our complimentary breakfast. We apologize for your unpleasant interactions with our front desk staff, and we will be sure to... More

Milwaukee, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location in downtown Chicago. Close to shopping and restaurants all around. Clean and spacious. I booked a group there, and the sales staff was excellent in their planning and response. Thanks Ricky M!

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Leigh k, Thank you for your review. We are so happy to hear that you had an enjoyable time in our location. It's great you found our rooms to be clean and spacious, as well. We are thrilled that our staff was helpful and accommodating to you, and we will pass your compliment along to Ricky M, in particular.... More

1 review
4 of 5 stars Reviewed 1 week ago

Comfortable and affordable hotel but the staff is what really sells this hotel. At the front desk a woman named Jennifer took complete care of us and made us feel right at home. I will definitely be staying again.

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Brendan M, Thank you for your review regarding your stay. We are glad you found our rooms to be comfortable and our staff to be welcoming and helpful. We will be sure to notify Jennifer, in particular. We are looking forward to your next visit! More

Sylvania, Ohio
Contributor
14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This Fairfield is in a great location for access to the Magnificent Mile and other Chicago attractions. The staff was friendly. Parking is expensive and the loading and unloading of luggage is difficult because of the lack of space out front. They also need to do something about all of the smokers who sit out there. You get a lot... More

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Stefanie R, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Mic9556, We appreciate your feedback. We understand that parking can be pricey. However, our prices are comparably low rates in the area. We also offer self-parking services for a discounted rate. Please keep this options in mind for the future. Pertaining to our guest room beds, we have king and queen bedded rooms for our single room types. I highly... More

Hudson, Ohio, United States
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't require much out of a hotel room as I spend very little time in them! I'm there to see the destination, not the room! However, I do expect a clean, comfortable and safe place. This hotel delivers that for a decent price. It's not fancy and it's lobby is not grand, but who sits in the lobby?! We... More

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Stefanie R, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear jak4022, We appreciate your direct comments. We are happy to hear the self-parking option for $33/day was a perfect solution for your needs. We are centrally located to restaurants, shopping and main attractions in Chicago. If you are looking for a clean, comfortable, safe hotel with a premiere location, you chose the right hotel. We hope to see you... More

Dallas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Years ago, I was a frequent Fairfield Inn guest in another state. I was pleased to find this hotel in Downtown Chicago. It's clean and quiet and close to plenty of dining options. I was impressed with the updated decor and large bathroom. For a business trip, it met my needs and I will stay again.

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear DFWvisitor, Thank you for your review and stay. We are so glad to hear you found our hotel to be clean and quiet and conveniently located within Chicago's dining scene. We are looking forward to your next visit! More

Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed 2 nights, and were very happy with this property, Front desk staff were very helpful, room was a decent size, breakfast was good, and Garrett's popcorn store was only a block away!! If noise is a factor for you, request a room on a higher floor and away from the street, The view is a... More

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear brewcrewlover, Thank you for your kind review. We are happy to hear you enjoyed our location and breakfast and found our staff to be helpful to you during your stay. It's great you liked our beds and rooms. We are looking forward to your next visit! More

Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect location. Very close to Mag Mile. Excellent accommodations. We only stayed one night but I can find nothing bad to say about this property. I would stay again. We got this room on Priceline on the spur of the moment for appx $150/night...surprisingly since we found out the Chicago marathon was the following day.

Was this review helpful? Yes
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear Kims2529, Thank you for your positive review. We are so glad your girls trip was enjoyable. It's great that our location was so convenient to your plans. We hope to see you again! More

Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I found the hotel clean, centrally located and serves basic breakfast. There are, however, plenty of restaurants around the location. The front desk staff are very friendly and would offer you very useful information in case you want to tour the city.

Was this review helpful? Yes 1
Jeremy G, Manager at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review

Dear 298Jerry69, Thank you for your stay and review. We are glad to hear you found the hotel to be clean and comfortable and the location to be centralized within Chicago's dining scene. It's great our staff was friendly and helpful to you during your stay. We hope to see you again! More

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Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Address: 216 East Ontario Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
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Also Known As:
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style
#29 Business Hotel in Chicago #36 Family Hotel in Chicago #44 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Welcome to our Marriott Flagship Fairfield Inn & Suites Chicago downtown hotel. Our unique, contemporary hotel features 15 stories, located in the heart of the Magnificent Mile, with 185 guestrooms and suites. We are friendly, fun, but yet down to business. We provide a comfortable, affordable oasis in Chicago’s Downtown. All rooms include breakfast and high speed Wi-Fi Internet. We are one of the closest hotels to Navy Pier and Michigan Avenue shopping. ... more   less 
Number of rooms
185

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