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Embassy Suites Hotel Chicago Downtown Lakefront

3.5 of 5
511 North Columbus Drive, Chicago, IL 60611
Hotel amenities
Ranked #61 of 166 hotels in Chicago
4.0 of 5 stars 482 Reviews
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482 reviews from our community

What travelers say about this hotel
  • Navy pier(28)
  • Great location(20)
  • Free breakfast(16)
  • Magnificent mile(12)
  • Very good(11)
  • Grocery store(10)
  • Living room(8)
  • Would definitely stay(8)
  • Valet parking(7)
  • Michigan avenue(7)
Traveler rating
    188
    183
    63
    33
    15
Only show reviews for Family (170) | Couples (64) | Business (108)
Date Rating
lobster4me
Charlotte, Nc
Senior Contributor
24 reviews
41 helpful votes
3 of 5 stars Reviewed November 10, 2011

Stayed here for a conference in Chicago. Pros: Great breakfast buffet. Managers reception is very nice too. Beds were comfortable. Elevators are fast. Cons: Housekeeping needs improvement. Asked the lady if she would clean our room next. She said yes. So I left for a short while. When I came back our room was not done. So I found the... More

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Teamhoffmann
Madison, Wisconsin
Senior Contributor
30 reviews
18 helpful votes
5 of 5 stars Reviewed October 31, 2011
3
people found this review helpful

We spent the recent weekend at the hotel with my family. The room was at a great price point and a very good value compared to other area hotels. The hotel looks to be in very good condition and the rooms were spacious and well appointed. We parked below the hotel in a clean and secure ramp. It cost about... More

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Nabil K
Beirut, Lebanon
1 review
1 helpful vote
5 of 5 stars Reviewed October 31, 2011
1
person found this review helpful

My family and I stayed at this hotel over the period October 26-31. The location is ideal, walking to Michigan Avenue and the lakefront. Excellent facilities: spacious 2-room suites, superb breakfast, free drinks in the evening, internet connection (free in the business center), friendly staff, courteous doormen; in brief excellent for families and even individuals. Good value for money. I... More

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ma1723
Michigan
Senior Reviewer
9 reviews
4 helpful votes
5 of 5 stars Reviewed October 31, 2011

Huge rooms with Living rooms and bedrooms - excellant Breakfast everything you could think of ....... Awesome 2 hour manager's reception every night with free drinks... Right near everything in downtown Chicago - Hotel employees very helpful and friendly! Also very quite in the rooms you don't hear any outside noises. More

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Danna-Tx
Contributor
13 reviews
5 helpful votes
5 of 5 stars Reviewed October 30, 2011
2
people found this review helpful

My 75 year old mother and I took my daughter to Chicago for her 18th birthday and we stayed at the ESH-Lakefront. Perfect location! Taxi rides to most places were $6 Navy pier 1-1/2 blocks away to the east Michigan Avenue 2 blocks to the west Grocery store across street w/deli, soup bar and wine/beer Walgreens around corner Hop On-Hop... More

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Griff K
Danville, California
1 review
5 of 5 stars Reviewed October 28, 2011

We arrived at the hotel after experiencing the shock of my husband having his wallet stolen while we were on the subway from the airport to the hotel. The male concierge was most unhelpful, but Melissa Hinds at the front desk came to our rescue - found the phone number of the police so that we could report the theft... More

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jaclr
Houston, Texas
2 reviews
1 helpful vote
1 of 5 stars Reviewed October 21, 2011
1
person found this review helpful

No cheery welcome at check in. I requested room close to elevator because of walking difficulty, received room furthest from elevator. Breakfast cold. Wireless internet extremely poor, couldn't use in bedroom, in living area usually just 1 or 2 bars, frequent disconnect. Wrote my name in dust on tv cabinet in bedroom. First time ever where we rec'd partial bottles... More

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makeham98
hartford, CT
Senior Reviewer
8 reviews
23 helpful votes
4 of 5 stars Reviewed October 20, 2011
2
people found this review helpful

The hotel is located just north of the river near the NBC Tower, very walkable to attractions and shopping. Having Dominick's Grocery Store (Safeway) across the street is a luxury. Rooms were clean and comfortable, although furniture could use some modernizing. Manager's Reception included free drinks... and trail mix. Drinks were served by very courteous staff. Breakfast was crowded but... More

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WardArendt
Houston, Texas
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed October 14, 2011
1
person found this review helpful

My friend and I had a wonderful experience at the Embassy Suites, Lakefront, Chicago.We are two older women and we felt very safe staying there. The rooms were clean and comfortable and very quiet. We really enjoyed the full, cooked to order breakfast each morning and the Manager's Reception each evening. The hotel is located within an easy walk to... More

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Syed Hasan, General Manager at Embassy Suites Hotel Chicago Downtown Lakefront, responded to this review
October 17, 2011

Dear Guest - Thank you very much for your kind comments on TripAdvisor. We were delighted to see that you had a great stay with us and found the hotel safe, clean and comfortable. I also appreciate your gracious comments about our complimentary cooked-to-order breakfast and Dorris at the concierge desk. There is no greater joy than to see a... More

ckekb03
Saint Louis, Missouri
1 review
1 helpful vote
4 of 5 stars Reviewed October 12, 2011
1
person found this review helpful

Very clean. Good location near Navy Pier. Nice manager's reception in evening. Crowed breakfast w/ long lines after 9:00. More

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Syed Hasan, General Manager at Embassy Suites Hotel Chicago Downtown Lakefront, responded to this review
October 17, 2011

Dear Valued Guest - Thank you kindly for your posting on TripAdvisor. We truly appreciate your stay with us and value your business. I am delighted that you liked the location of the hotel and found the hotel to be very clean and nice. Our complimentary and fully cooked-to-order breakfast is very popular and indeed, it can get very crowded... More

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Embassy Suites Hotel Chicago Downtown Lakefront Also Known As

  • Embassy Suites Chicago
  • Embassy Downtown Lakefront Suites
  • Chicago Embassy Suites
Address: 511 North Columbus Drive, Chicago, IL 60611

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Embassy Suites Hotel Chicago Downtown Lakefront
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