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Embassy Suites by Hilton Chicago Downtown Lakefront

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511 North Columbus Drive, Chicago, IL 60611
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Renovation Completed!
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Embassy Suites by Hilton Chicago Downtown Lakefront
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Embassy Suites by Hilton Chicago Downtown Lakefront
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1,810 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Uckfield, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have been to six other embassy suites around the USA and we like them because of the room size and the fab breakfasts. We feel at home with them and the staff are outstanding. Well done to them for keeping the staff motivated. The only problem we experienced was that the air conditioning in the atrium was far too... More 

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Sydney, Australia
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic hotel centrally located in Chicago within close walking distance to Navy Pier, magnificent mile of shops, river walk and hop on hop off bus stop. High quality and very comfortable rooms and fantastic breakfasts. Staff are very friendly. Chicago is a beautiful city, loved our stay there.

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Tucson, Arizona
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great place to stay in Chicago for all types of travelers. The rooms have a living room, kitchen area (with microwave and fridge), and a separate bedroom. (There's a bathroom too, of course, with great water pressure in the shower.) Both the living room and the bedroom have TVs, and there is a pull out couch in... More 

Was this review helpful? Yes 1
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Lakefront, responded to this review

Hello and thank you for taking the time to share your experience with us. Thank you so much for your kind words about our fitness center and pool area. We look forward to serving you again the next time your travels bring you to Chicago. More 

raleigh, nc
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here as part of a business trip. I was actually looking forward to staying here because of the "made-to-order" breakfasts! The food was pretty good, I enjoyed the Seattle Coffee and the chefs were efficient and friendly. The room was very spacious. The one negative is having to pay for WiFi/Internet. I am used to complimentary wifi.

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Lexington, Kentucky
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here June 24-28, 2015. We stayed here 2 years ago on St. Patrick's Day for the close proximity to the Chicago River. I will begin with the positives, because there are very few. The location is great for walking to either Navy Pier or Michigan Avenue; AMC Theatre is connected in case of bad weather; free breakfast of... More 

Was this review helpful? Yes 1
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Lakefront, responded to this review

Thank you very much for taking the time to complete a review in regards to your most recent stay with us. It is through thoughtful feedback through guests such as yourself that we will continue to improve our service. I would like to apologize for the fact that your experience was not satisfactory. It is our goal to ensure that... More 

Appleton, Wisconsin
Level Contributor
111 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed my stay very much. The front desk is terrific. Walking distance to so many places to eat and entertain. Enjoy your stay and take a walk for a treat or a nice meal out. ATT customers can sign on to the anywhere wifi for free.

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GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Lakefront, responded to this review

Hello and thank you for taking the time to share your experience with us. We are ecstatic to hear our location was so accommodating during your stay. Your kind words will be shared with our font desk and we look forward to serving you again the next time your travels bring you to Chicago. More 

Omaha, Nebraska
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for for several days over Memorial Day weekend. The checkin process was a little tricky - leave the car and walk in, go up different elevators, then back to the car to park. Not a big deal, but a bit confusing. Hotel was very clean and staff were attentive and friendly. Breakfast was a mob scene one morning. Long... More 

Was this review helpful? Yes 1
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Lakefront, responded to this review

Hello and thank you for taking the time to share your experience with us. Our staff thanks you for the kind words and we look forward to serving you again the next time your travels bring you to the Chicago area. More 

Lewes, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First accommodation in the States. Good size apartment, comfortable bed, good breakfast. Location for Navy Pier and Magnificent Mile and River walk ideal, able to walk everywhere. Has swimming pool which is situated off main reception area didn't use it but looked clean but small

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GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Lakefront, responded to this review

Hello and thank you for taking the time to share your most recent experience with us. We are honored to host your first stay in the States. Should your travels bring you back to the Chicago area we look forward to serving you again. More 

Denver, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I choose to write this review because,we was impressed what nice hotel,it is in Chicago! I stayed there with my friends who arrived from Montreal,and I choosed to book this hotel because has amazing view and really good breakfast! we stayed on 12th floor! the view was amazing we was sitting all the time by the window! you could see... More 

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GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Lakefront, responded to this review

Hello and thank you for taking the time to share your experience in regards to your most recent stay. We are thrilled to hear you enjoyed our cook to order breakfast and are honored to have your recommendation. Should your travels bring you to Chicago again we look forward to serving you. More 

Chicago, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was a Great experience, great hotel, great location! The people were very nice and very helpful. The concierge, Doris, was very good and helpful with our needs in our travels around Chicago. We had a need to be in this location and are very glad we chose this hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Lakefront, responded to this review

Hello and thank you for taking the time to share your experience with us. We are honored to have your recommendation and are ecstatic to hear Doris was so accommodating during your stay. We look forward to serving you again the next time your travels bring you to Chicago More 

Hotel Review Summarization

What travelers say

  • Navy pier(51)
  • Free breakfast(15)
  • Great location(14)
  • Very nice(12)
  • Long lines(8)
  • Michigan avenue(8)
  • Magnificent mile(5)
  • Happy Hour(4)
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430 photos of this hotel

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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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