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All 168 Chicago hotels

Embassy Suites Hotel Chicago Downtown Lakefront

3.5 of 5 Hotel   |   511 North Columbus Drive, Chicago, IL 60611 (Near North Side)
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Ranked #70 of 168 hotels in Chicago
A recent review
3 of 5 stars reviewed 2 days ago
Troy B Seattle, Washington
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1,344 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good location, within walking distance to Michigan Ave, Navy Pier and Lake Michigan. The rooms are a bit dated, but comfortable. They offer free breakfast and a Manager's reception in the evening, but beware, the lines for both, especially the Manager's reception are ridiculously long. If you want breakfast, be there precisely at 6:30 or you're in for a long... More

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Toronto, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

Location is good. Two blocks from Navy Pier, one block from Michigan Ave. Rooms are average. Our bathroom had no fan and mold growing on the ceiling. Breakfast was good, gym was small with limited equipment and busy, pool was small but adequate. Booked this as we needed the space with two teenage boys. Would rate this hotel very moderate(maybe... More

Review collected in partnership with Embassy Suites Hotels

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Onalaska, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were there a week ago for the weekend. Staff is very friendly and helpful. The hotel is in need of a update. Everything is very old. The breakfast was great if you had them make it, the buffet was luke warm. Location was great.

Was this review helpful? Yes 1
Indianapolis, Indiana
Top Contributor
57 reviews 57 reviews
26 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

As a loyal Hilton Honors member, we have stayed at many Hilton properties over the years including Embassy Suites. This hotel was very pretty in a good location (although the nearest train station was a bit of a hike.) There are plenty of restaurants and Michigan Ave and Navy Pier are close. The evening reception was nice as was the... More

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Forest City, Iowa
Top Contributor
146 reviews 146 reviews
108 hotel reviews
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had stayed at this hotel and had a very bad experience. The General Manager of the hotel reached out to me and asked me to give the hotel another chance. I did so and the hotel was simply perfect. A nice corner suite with a wonderful view and the managers reception was great along with the breakfast in the... More

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Savage, Minnesota
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was perfect for my group's overnight stay in Chicago. The rooms had a small living room area separate from the bedroom. Everyone we encountered was nice and helpful. We took a towncar from the hotel down to Wrigley for $25, which we thought was pretty good. The breakfast was great, the best complimentary breakfast I have encountered. Located... More

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Phoenix, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed at Embassy Suites Lakefront for a business meeting recently. Very clean, great staff, close to everything! They offer a coctail hour and breakfast. Lines a bit long for both, but also have a beautiful restaurant on site for enjoying an evening cocktail lunch or dinner. Only stayed one night, but since I have a customer in the area, will... More

Review collected in partnership with Embassy Suites Hotels

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Columbia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The helpful and kind staff from greeters, porters, concierge, chef and custodians made this hotel one I want to come back to. Traveling with our four kids is a challenge in some cities, in Chicago my kids were made to feel welcomed and important. The location was close to bus, train and trolley and an easy fun walk to Michigan... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Baltimore, Maryland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at the Embassy Suite Hotel Chicago Downtown Lakefront for 4 nights. The staff was extremely helpful and friendly. The daily complimentary breakfast ( cook to order station for eggs as well as a buffet) and reception were wonderful. The only negatives I have were a few issues with housekeeping, no shower caps in the... More

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Akron, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Our 8th floor room had a broken bedside lamp and curtains falling off the tracks. The curtains at least should have been obvious to housekeeping. We were on the 8th floor and had to use stairs to go to breakfast at 10am on Sunday due to the heavy use of down elevators by guests checking out.... however there were at... More

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Hotel Summarization (Beta)

What travelers say

  • Navy pier(63)
  • Great location(22)
  • Very nice(21)
  • Free breakfast(20)
  • Long lines(18)
  • Michigan avenue(12)
  • Magnificent mile(7)
  • Happy Hour(6)
  • Evening reception(6)
  • Grocery store(5)

Additional Information about Embassy Suites Hotel Chicago Downtown Lakefront

Address: 511 North Columbus Drive, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Embassy Suites Hotel Chicago Downtown Lakefront 3.5*
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#51 Business Hotel in Chicago #61 Family Hotel in Chicago #63 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites Chicago Downtown/Lakefront hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown/Lakefront an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 
Number of rooms
455

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