On our very first trip to Chicago, we decided to stay here because we needed a larger room that had a refrigerator. I knew it was higher and that I could stay at a boutique type hotel, but no one could guarantee me the fridge and when you're travelling with a toddler, you just have to have one. The service... More

I've stayed at this hotel for about 15 years while attending an annual business meeting. I don't know if my state association doesn't block off enough rooms, but I recently have had trouble getting as many nights as i need for our entire group. We checked in this year not yet having rooms for our hoped-for last night's stay, even... More

I travel quite a bit for business and like may others, my schedule can change in a moments notice. Melissa was great in helping me with my sudden change in schedule and I look forward to returning to Chicago and staying at this Hotel. Thanks Melissa. More

I stayed at the Embassy suites Lakefront. Overall the hotel is ok and is serviceable for the location, but the property itself is in need of a makeover. First the good - the location is awesome - you can walk to most everything you would need in downtown chicago - everything is very accessible. If you do drive, the valet... More

I can't thank Mr. Thomas Blow enough for all he did to make our recent trip to Chicago wonderful. The hotel was as lovely as guests mention and absolutely everyone went out of their way to make us feel very special. It seems as if everyone working there is committed to catering to your needs. There was a comfortable, relaxing... More

Visited Chicago with friends and stayed at the Embassy for 4 nights..We stayed on the 14th floor overlooking the city. Our room was spacious and very clean. The complimentary breakfast was a great way to start the day. The selection for breakfast was great..and the happy hour in the evening was a nice treat..The concierge Doris was a tremendous help... More

I recently stayed here while working the National Restaurant Show and let me just say, Virginia @ the bar makes this hotel better. She is friendly and polite and knowledgable of the local bars and food offerings. I'll be back twice next year on business and will be staying at this hotel because of the fine service she provided. Virginia,... More

Was in town for a conference at another nearby hotel. Got better rates here (even with the conference group rate), and a better deal with the breakfast included (which is substantial!). I never made it to the manager's reception, but it was happening as promised. Staff was friendly and always greeting me. Atrium area was beautiful. Room was spacious, clean,... More

Rooms very comfortable, spacious, clean, excellent location, two blocks from Michigan Avenue, excellent breakfast. Negative: charged internet connection U$S 15.00 per day. Too expensive!!!!! More