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W Chicago - City Center

4.0 of 5 172 West Adams at LaSalle, Chicago, IL 60603
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W Chicago - City Center
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W Chicago - City Center
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1,612 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
25 reviews 25 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was really really nice. The room was kind of on the small side but the bed was phenomenal!! Nice big dresser, free WiFi, and great shower.....this place had it all. It was in a good location, within walking distance to everything. And to top it off I got it for a great price on hotels.com.

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Stoughton, Wisconsin
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I was downtown chicago at a company meeting and stayed at this nice hotel. Great accomodations and close to many attractions with parking close by. I didn't try the restaurant at the hotel, but the hotel bar satisfying.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

After losing my purse on the rail and finding out a guest at The W had found it and reported it lost with my credit card company, I was amazed to learn Omar Pereda was still keeping it safe in Security as asked by the guest. He took the time to drop off my purse at a local UPS and... More

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Anchorage, Alaska, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The W Hotel City Center was an excellent place to stay. The location worked out perfectly if you are participating in the Chicago Marathon. The staff was very helpful especially the concierge service. Eden Bernal was extremely helpful in securing wonderful dinner reservations in the fabulous city of Chicago. I would recommend taking the blue line from airport to hotel.... More

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Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

While this is a chain hotel, it does have a rather boutique-y feel. I love boutique hotels! The staff is knowledgable and friendly. Always willing to help or give me and my directionless friend directions, several times until we grabbed it. Right next to the subway so getting around is a breeze. Also, if you are up for a brisk... More

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Wilton Manors, Florida
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We recently returned from a long weekend visit to Chicago and the W City Center provided an outstanding location for taking in the best the city has to offer. As fans of public transit we took the train from Midway Airport and walked the short block to the hotel. The hotel has an attractive although excessively dark lobby and it... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent four days at the W Chicago, on a leisure trip. Absolutely loved this hotel. Found the staff consistently friendly, welcoming and eager to please. The hotel decor is fantastic, and the room was very well appointed and very comfortable. The location was also excellent. Would definitely stay here again. The only disappointment during my stay was with the hotel... More

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New Bern, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

I left something back in my room and The W team did their best to find it and get it back to me. I was in contact with Omar Pereda, a Security Officer at the hotel, and he took care of returning my item swiftly and was a pleasure to work with.

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Louisville, Kentucky
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We pricelined a 4 star hotel in Chicago and ended up at the W. We were upgraded to a suite upon arrival and we've given excellent service along the way, from the bellhop to the front desk staff. We loved our room so much we wished we had more to spend in the room, but we were in and out... More

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Victoria BC
Top Contributor
61 reviews 61 reviews
52 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I am a Huge W fan and was excited to stay at the downtown Chicago W for the first time. It was very busy due to the Marathon and people were everywhere. We were Platinum upgraded to a suite and it was really cool. 2 TV's 2 Bathrooms and lots room as well as an amazing W Bed. Front desk... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(23)
  • Great location(14)
  • Very nice(14)
  • Concierge desk(10)
  • Next time(3)
  • Acura car(3)

Additional Information about W Chicago - City Center

Address: 172 West Adams at LaSalle, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Chicago - City Center 4*
Number of rooms: 369
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Also Known As:
w Chicago - City Hotel Chicago
w Chicago City Center
w Hotel Chicago
w Hotels Chicago

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