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All 169 Chicago hotels

W Chicago - City Center

4.0 of 5 Hotel   |   172 West Adams at LaSalle, Chicago, IL 60603 (The Loop)
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Ranked #63 of 169 hotels in Chicago
A recent review
5 of 5 stars reviewed yesterday
Travelerira Washington DC, District of Columbia
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1,546 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (304)
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English first
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

My friends and I were staying at the W Chicago City Center for the Rock and Roll half marathon last month and before I even arrived at the Hotel Eden Bernal contacted me to see if there was anything I would need while I was in Chicago. Now keep in mind I had never met Eden prior to this visit... More

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Toronto, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel was well over priced for really poor service. $400 per night for 2 people. The hotel had two weddings on during our stay, this resulted in the hotel being too busy for it to cope with offering a level of service that was acceptable. The $400 per night gets you a tiny room with very limited view, no... More

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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was in Chicago for a wedding and this was the hotel that was booked for me by my date. The young man who checked me in was unfortunately, a bit rude and tarnished the experience right off the bat. My room was so incredibly small and had no view except for the air conditioning units and the fire escape... More

Was this review helpful? Yes 1
boston
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a wonderful weekend in the Windy City. Our stay at the W Hotel City Center was made all that much better by the help of their amazing concierge- Eden Benal. She got us tickets for the architectural river cruise, wonderful breakfast recommendations and over all great service. The only thing lacking at the hotel was the on site... More

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WCCsv, Executive Office at W Chicago - City Center, responded to this review

Hello and thank you for the review. We are thrilled that you enjoyed your stay with us at W Chicago City Center and Eden was amazing! We value your loyalty, please come back to see us when your travels bring you back to Chicago -and give IPO another try as well. Warm regards, Sonia S. Executive Office More

Quincy MA
Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent four nights at W Chicago, located right in the middle of the Loop. It is within walking distance to the Field Museum and Grant Park. As it is primarily a financial district, at night there is not much entertainment in the immediate neighborhood and you’ll need to walk, cab or take the conveniently located train to and from... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

My wife and I were looking for a hotel close to downtown and tourist attractions to spend our wedding anniversary. We got that and more! Eden was spectacular at making my wife and I feel comfortable and she helped make our anniversary a memorable one, setting up flowers, complimentary champagne and chocolates, room upgrade....all before we arrived. Amazing! The hotel's... More

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WCCsv, Executive Office at W Chicago - City Center, responded to this review

Thank you for the review! Congratulations again on your wedding anniversary! We look forward to having you back to celebrate with us in the future. We value your loyalty to Starwood Hotels and W Hotels of Chicago. Cheers! Sonia S. Executive Office More

Illinois
Top Contributor
73 reviews 73 reviews
39 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

On a weekend when hotels were going for $250+ in downtown Chicago we Pricelined a 4 star property in the loop and landed the W for about $155. Good location and we enjoyed our stay. We would stay again -- if the price point was right. The biggest drawback was the small size of the room. Here are some of... More

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WCCsv, Executive Office at W Chicago - City Center, responded to this review

Hello and thank you for the review! Please be sure to check our web site before your next booking for your travels to Chicago -please come back and try our different room types. We are thrilled that you enjoyed your escape with us! Cheers, Sonia S. Executive Office More

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

I hosted a professional at the W Hotel May 8-9 and Eden Bernal was an incredible help with coordinating our shipments, helping with customer service issues and really, just going above and beyond to make sure our event was a success. One thing that Eden helped with, which I will never forget, is that I was expecting a package to... More

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WCCsv, Executive Office at W Chicago - City Center, responded to this review

Hello Kim, Thanks for taking the time to submit your review -we sincerely welcome the feedback. I am pleased to read that you enjoyed your stay and our service was right on target! Thank you for your loyalty to W Chicago City Center. We look forward to having you back soon! Cheers, Sonia S. Executive Office More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this and many other W hotels. This time was better than the last time and actually i liked it a lot. PM concierge suggested 3 restaurants and made reservations - printed out menus for us to choose from - we went to joe fish which was superb. Room had a strange configuration but that bed. I... More

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WCCsv, Executive Office at W Chicago - City Center, responded to this review

Hello Barbara, Thans for the review! Happy to know that you enjoyed your stay -our service and importantly -a good nights sleep on our comfortable bed! Thank you for your loyalty to Starwood Hotels and W Chicago City Center. Please come back to escape with again soon! Cheers, Sonia S. Executive Office More

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The W Chicago - City Center hotel is just inside the Loop in downtown Chicago. Only 2 blocks from the river to the West, and about 2 blocks from the Willis Tower (home of the SkyView attraction). In 10-15 minutes, you can walk to all sorts of things - shopping, Grant Park, downtown businesses, and all sorts of restaurants. The... More

Was this review helpful? Yes
WCCsv, Executive Office at W Chicago - City Center, responded to this review

Hello Karl, Thank you for the feedback. Very happy to know that you enjoyed your experience and that our W City Center's central location worked out for your trip to Chicago! Come back and escape with us again soon! Cheers, Sonia S. Executive Office More

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Hotel Summarization (Beta)

What travelers say

  • Room service(23)
  • Great location(14)
  • Very nice(14)
  • Concierge desk(10)
  • Next time(3)
  • Acura car(3)

Additional Information about W Chicago - City Center

Address: 172 West Adams at LaSalle, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Chicago - City Center 4*
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Also Known As:
w Chicago - City Hotel Chicago
w Chicago City Center
w Hotel Chicago
w Hotels Chicago

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#17 Spa Hotel in Chicago #31 Luxury Hotel in Chicago #47 Romantic Hotel in Chicago #57 Business Hotel in Chicago #60 Family Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Welcome to that toddlin' town. Set in the middle of the famed Chicago Loop, W Chicago - City Center is close to the Willis Tower, the Chicago Art Institute, Millennium Park, and the theater district. ... more   less 
Number of rooms
369

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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