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All 166 Chicago hotels »

W Chicago - City Center

4.0 of 5
172 West Adams at LaSalle, Chicago, IL 60603
Hotel amenities
Special offer
40% Off Your 2nd Night
Ranked #43 of 166 hotels in Chicago
4.0 of 5 stars 591 Reviews
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591 reviews from our community

What travelers say about this hotel
  • Room service(13)
  • Very nice(11)
  • Great location(7)
  • Loud music(5)
  • Next time(5)
  • Reception desk(4)
  • Valet parking(4)
  • Ipod dock(4)
  • Lobby area(3)
  • Acura car(3)
Traveler rating
    236
    162
    79
    60
    54
Only show reviews for Family (28) | Couples (150) | Business (234)
Date Rating
Stu T
New York City, New York
1 review
4 of 5 stars Reviewed February 14, 2012 NEW

I have stayed here only twice for work but Laurelin, one of the concierges, has made me feel like I've stayed here 100 times. The staff warmly greeted me, immediately looked for the best possible room, and even provided me with some complimentary beverages. Prior to my arrival, Laurelin even reached out to me via email to see if I... More

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Jackie M
Tinley Park, Illinois
1 review
5 of 5 stars Reviewed February 13, 2012 NEW

I booked a room at the W Chicago City Center to celebrate my birthday with my girlfriends. Laurelin had emailed me amd asked me if I was celebrating anything special and if she could do anything for me. I told her it was my birthday and that we needed a ride set up to the House Of Blues at 6pm.... More

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Erica319
Chicago, Illinois
Senior Reviewer
10 reviews
3 helpful votes
3 of 5 stars Reviewed February 12, 2012 NEW

This is like a traditional W hotel's attractive, quieter, hard-to-get-to-know sister. The W City Center is still a bit of an enigma to me and I have stayed there several times. The first time I booked this hotel, I was surprised by its location, but drawn in by the name, I made the reservation and hoped for the best. Honestly,... More

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RunMorganRun
Downers Grove, Illinois
2 reviews
5 of 5 stars Reviewed February 11, 2012 NEW

We recently spent a birthday celebration night for my wife at the hotel and had a fantastic stay. Laurelin went over and above the normal level of service you would expect. Or room was perfect with a nice view, comfortable bed, quiet heat and A/C and no disturbances. We were within walking distance of the Art Museum and our chosen... More

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Amanda L
New York City, New York
1 review
5 of 5 stars Reviewed February 8, 2012 NEW

I've been staying at the W City Center 3 nights a week for some time now, on business. The staff is pleasant and ever so helpful -- to be expected from the hotel. But what gets the place an "excellent" rating from me is the over-arching helpfulness that comes from the front of house at the hotel restaurant, IPO. My... More

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Jess G
Columbus, Ohio
1 review
4 of 5 stars Reviewed February 8, 2012 NEW

Ive stayed at W City Center many times. Great bar scene to relax with a cocktail after a long day. Chic, good looking crowd and yummy drinks. Had an in room massage with Bartek and loved it. Be sure to ask for courtyard facing room to avoid noise from train. Rooms are cozy and good eats on room service menu... More

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Sandra H
Kouts, Indiana
2 reviews
4 of 5 stars Reviewed February 7, 2012

We recently spent two nights at the hotel and had a wonderful stay. The staff was friendly and accommodating, and the room was comfortable and clean. We enjoyed the complimentary transportation to the opera one evening and then again to the ballet the next day. The hotel's location is so convenient to area theaters, restaurants and shopping. We also enjoyed... More

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leconteurX
Chicago, Illinois
Contributor
13 reviews
6 helpful votes
4 of 5 stars Reviewed February 7, 2012

W City Center became home away from home for my many trips to Chicago through 2011. I stayed here 1 to 2 weeks at a time several times for both business and while house-hunting when I decided I loved the city enough to pick up and move from Maryland. The rooms are as expected from W Hotels. They're trendy, stylish... More

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letsgofire
London, United Kingdom
Senior Contributor
21 reviews
11 helpful votes
4 of 5 stars Reviewed February 5, 2012
1
person found this review helpful

The W City Center has always been an interesting option for visitors to Chicago. It is in the heart of the business district, but caters to customers who would rather be going to a nightclub. At most W hotels, service from the staff is usually spotty at best. Frequent travelers know what I mean. However I was happy to report... More

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martin l
Saint Louis, Missouri
1 review
1 of 5 stars Reviewed January 31, 2012

when I was trying to ask the receptionist questions, she stopped me several times and there was even no eye contact or any explanations when she did that. when I just wanted to double check with her which of my credit card would be charged for second night (I booked two rooms for two nights for me and my business... More

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Talent Member, Director of Operations at W Chicago - City Center, responded to this review
February 3, 2012

Good afternoon, Thank you for staying with us and for sharing your feedback. Please know that although I was disappointed to learn of your experience I am glad you took the time to share your comments so we can improve. On Tuesday, when I first read your comments, I emailed you to your account on file, extending my apologies on... More

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W Chicago - City Center Also Known As

  • w Chicago City Center
  • w Hotel Chicago
  • w Hotels Chicago
  • w Chicago
Address: 172 West Adams at LaSalle, Chicago, IL 60603

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W Chicago - City Center
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