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All 169 Chicago hotels

W Chicago - City Center

4.0 of 5 Hotel   |   172 West Adams at LaSalle, Chicago, IL 60603 (The Loop)
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Ranked #64 of 169 Hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
Ztraveler22 Fenton, Michigan
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1,575 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Fenton, Michigan
1 review
4 of 5 stars Reviewed yesterday NEW

My first stay at a W property. It was a gift so the location was chosen for me. I liked the location. I walk a lot & walked everywhere. It was convenient, great for shopping State St & all of Mi Ave. Not bad walk to museums. great stay, but Eden at concierge was excellent! She returned my call before... More

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Houston, Texas
1 review
1 of 5 stars Reviewed 2 days ago NEW

I booked and paid 3 night in wonderful room. But when I arrived there somebody gave me Cozy which is cheaper room and very small. It has no remote for the TV and the trash can was not emptied. I asked the front desk, they could not explain why. I did not get any credit or points for getting the... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the W Chicago City Center for one night while in town for a meeting. I booked a regular room with SPG points and when I checked in, I had been upgraded to a suite. Very roomy and comfortable. I needed to have a quick ride to the airport after my meeting (which was not at the hotel)... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Early morning coffee lids all gone. Couldn't carry two coffees. Eden the Concierage saw my need and without prodding on her own went to Starbucks down the street and got my cups with lids. W in W Hotel stands for Wow.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

W Chicago really went above and beyond for my trip last weekend. I was contacted before hand by a personal concierge (eden bernal). She was extremely helpful and made our weekend extra special by customizing any amenities that we wanted. I would definitely stay at the W City Center again.

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Boston, Massachusetts
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I visited Chicago a few weekends ago with a group of friends and we stayed in the W City Center. All in all, we had a great time and enjoyed our stay at the W, appreciating it for what it is (a hip/trendy, form-over-function hotel). In terms of the hotel itself: great lobby, fun (if slightly small) bar, decent fitness... More

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Milwaukee, WI
Top Contributor
63 reviews 63 reviews
10 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked two rooms, 1 night (Saturday) using Priceline.com’s “Express Deals” for a “4 star” hotel in the “Millennium Park, Loop & Grant Park” area for $150 per night and were given the W City Center Hotel on Adams Street (just to clarify, this is not the W Lakeshore Hotel, on Lake Shore Drive). Last year, we used Priceline, and... More

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New York City, New York
1 review
3 of 5 stars Reviewed 6 days ago NEW

I had the pleasure of staying at both the W Chicago City Center and W Lakeshore. This is probably an unfair comparison given the Lakeshore location was newly renovated but I just found the CIty Center to be disappointing. The location itself wasn't great - the nightlife in this area and daytime attractions were subpar. The room was incredibly tiny... More

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Toronto, Canada
Top Contributor
83 reviews 83 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here in March and gave it a 2 star review. In all fairness, it should have been a 3. At the time, desk and concierge staff were excellent but, room quality and door men weren't. It all evened out to a 'meh' feeling. I was impressed that their marketing manager replied to my Trip Advisor review and invited... More

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1 review
1 of 5 stars Reviewed 1 week ago

DO NOT BOOK THIS HOTEL. I stayed there last weekend and had the worst experience at a W hotel ever. I booked a fabulous room which is the highest level room before a suite. I am a gold member and usually receive a suite upon check-in and availability. The hotel was 30% booked with plenty of rooms available. I tried... More

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What travelers say

  • Room service(23)
  • Great location(14)
  • Very nice(14)
  • Concierge desk(10)
  • Acura car(3)
  • Next time(3)

Additional Information about W Chicago - City Center

Address: 172 West Adams at LaSalle, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Chicago - City Center 4*
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Also Known As:
w Chicago - City Hotel Chicago
w Chicago City Center
w Hotel Chicago
w Hotels Chicago

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