We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 169 Chicago hotels

W Chicago - City Center

4.0 of 5 Hotel   |   172 West Adams at LaSalle, Chicago, IL 60603 (The Loop)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added W Chicago - City Center to your Saves list
W Chicago - City Center
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
77%
Ranked #64 of 169 Hotels in Chicago
A recent review
4 of 5 stars reviewed yesterday
Ztraveler22 Fenton, Michigan
Write a Review

1,575 reviews from our community

Traveler rating
    755
    445
    183
    111
    81
See reviews for
121
457
126
582
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (311)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Fenton, Michigan
1 review
4 of 5 stars Reviewed yesterday NEW

My first stay at a W property. It was a gift so the location was chosen for me. I liked the location. I walk a lot & walked everywhere. It was convenient, great for shopping State St & all of Mi Ave. Not bad walk to museums. great stay, but Eden at concierge was excellent! She returned my call before... More

Was this review helpful? Yes
Houston, Texas
1 review
1 of 5 stars Reviewed 2 days ago NEW

I booked and paid 3 night in wonderful room. But when I arrived there somebody gave me Cozy which is cheaper room and very small. It has no remote for the TV and the trash can was not emptied. I asked the front desk, they could not explain why. I did not get any credit or points for getting the... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the W Chicago City Center for one night while in town for a meeting. I booked a regular room with SPG points and when I checked in, I had been upgraded to a suite. Very roomy and comfortable. I needed to have a quick ride to the airport after my meeting (which was not at the hotel)... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Early morning coffee lids all gone. Couldn't carry two coffees. Eden the Concierage saw my need and without prodding on her own went to Starbucks down the street and got my cups with lids. W in W Hotel stands for Wow.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

W Chicago really went above and beyond for my trip last weekend. I was contacted before hand by a personal concierge (eden bernal). She was extremely helpful and made our weekend extra special by customizing any amenities that we wanted. I would definitely stay at the W City Center again.

Was this review helpful? Yes
Boston, Massachusetts
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I visited Chicago a few weekends ago with a group of friends and we stayed in the W City Center. All in all, we had a great time and enjoyed our stay at the W, appreciating it for what it is (a hip/trendy, form-over-function hotel). In terms of the hotel itself: great lobby, fun (if slightly small) bar, decent fitness... More

Was this review helpful? Yes
Milwaukee, WI
Top Contributor
63 reviews 63 reviews
10 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked two rooms, 1 night (Saturday) using Priceline.com’s “Express Deals” for a “4 star” hotel in the “Millennium Park, Loop & Grant Park” area for $150 per night and were given the W City Center Hotel on Adams Street (just to clarify, this is not the W Lakeshore Hotel, on Lake Shore Drive). Last year, we used Priceline, and... More

Was this review helpful? Yes
New York City, New York
1 review
3 of 5 stars Reviewed 6 days ago NEW

I had the pleasure of staying at both the W Chicago City Center and W Lakeshore. This is probably an unfair comparison given the Lakeshore location was newly renovated but I just found the CIty Center to be disappointing. The location itself wasn't great - the nightlife in this area and daytime attractions were subpar. The room was incredibly tiny... More

Was this review helpful? Yes
Toronto, Canada
Top Contributor
83 reviews 83 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed here in March and gave it a 2 star review. In all fairness, it should have been a 3. At the time, desk and concierge staff were excellent but, room quality and door men weren't. It all evened out to a 'meh' feeling. I was impressed that their marketing manager replied to my Trip Advisor review and invited... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago

DO NOT BOOK THIS HOTEL. I stayed there last weekend and had the worst experience at a W hotel ever. I booked a fabulous room which is the highest level room before a suite. I am a gold member and usually receive a suite upon check-in and availability. The hotel was 30% booked with plenty of rooms available. I tried... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage W Chicago - City Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to W Chicago - City Center? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Room service(23)
  • Great location(14)
  • Very nice(14)
  • Concierge desk(10)
  • Acura car(3)
  • Next time(3)

Additional Information about W Chicago - City Center

Address: 172 West Adams at LaSalle, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Chicago - City Center 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Starwood, Travelocity, Tingo, Orbitz, BookIt.com, getaroom.com, Priceline, TripOnline SA, Odigeo and Venere so you can book your W Chicago - City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Chicago - City Hotel Chicago
w Chicago City Center
w Hotel Chicago
w Hotels Chicago

570 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (366)
Viewed
Bathroom (39)
Viewed
Room/suite (119)
Viewed
Hotel & grounds (67)
Viewed
Dining (18)
Viewed
Family/play areas (2)
Viewed
View from room (17)
Viewed
Other (104)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (198)
Viewed
Amenities (53)
Viewed
Restaurants and Bars (20)
Viewed
The Hotel (34)
Viewed
Wonderful Room (91)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Chicago with
any amenities