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The Gwen Chicago

#21 of 178 Hotels in Chicago
Certificate of Excellence
521 North Rush Street, at Michigan Avenue, Chicago, IL 60611 (Formerly Conrad Chicago)
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1 room 1 guest
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The Gwen Chicago
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2,662 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (429)
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Chicago, Illinois
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Would definitely stay here again! We spend a night with my husband in this hotel and was very happy. We had a big room with a huge bathroom, everything were clean and comfy. Had a snacks at the bar, everybody was friendly.

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Oconomowoc, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Had a wonderful stay at The Conrad. Great location near The Mile and walking distance to so many great restaurants. Hotel room was clean and roomy. Bathroom was really nice! The rooftop terrace lounge had excellent views and was well worth the time to stop for a drink! All employees were friendly and professional!

Review collected in partnership with Conrad Hotels & Resorts

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Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here on Aug 29th for one night and I was given a room on 7th floor facing Michigan ave. View was not so great as you are directly facing inter continental hotel but I didn't care abt the view as all I wanted was some good sleep. Guess what did I get good sleep hell NO... it's very... More 

Was this review helpful? Yes 1
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is great. Location is great. The reception floor on the 5th floor with the attached bar and the terrace is spectacular. Really great. Not sure what was going on with the brand but you could tell that a few things were amiss. At check the reception was not as friendly as you would expect. We had breakfast on... More 

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Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Let me start by saying that Chicago is a beautiful city especially for the people interested in architecture. As per Conrad, its location is just perfect! Few minutes from the Magnificent Mile where all the restaurants, shopping and nice buildings lies, its also at a walking distance from the ferry dock where you can take the must do architectural tour.... More 

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Birmingham, Alabama
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Everyone here was so nice. Hotel is in a great location. We called uber a lot and it never took more than 3 minutes. We bought muffins/coffee from bakery on Lobby floor- very good!! Price was under $225. Hotel is changing names but a new Conrad is being built close by ( according to one of our Uber drivers)..

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Minnesota
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

My family of four stayed at the Conrad Hotel this past weekend and had a wonderful experience. The staff at check-in was very welcoming. We were upgraded to a 1 Bdrm King with a Queen sofa sleeper. The accommodation was spacious and clean with an added bonus of a great view of Michigan Avenue. We enjoyed breakfast at the Terrace... More 

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Marshall, Michigan, United States
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

It dose have a great central location near a lot of great restaurants and within walking distance to museums.The room was clean,bigger than some other Chicago hotels, but their is a feeling that there is something missing to take it to the next level.So in short it is a good hotel just a little shy of being a great hotel

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Arlington, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I come to Chicago almost every year and have been staying at the Conrad Hotel. The hotel has been a favorite for all long time. It is in the center of all things to see and experience in Chicago. It has currently been sold from the Hilton to Starwood. I hope the new owners keep the same... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for our wedding night to have somewhere special to enjoy the end of our big day instead of going home to our messy apartment. We booked via a third party website so the price we got for this luxury hotel was fantastic. Everything is top of the line here and I wish we could have stayed longer... More 

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Hotel Review Summarization

What travelers say

  • Great location(32)
  • Michigan avenue(23)
  • Magnificent mile(20)
  • Room service(15)
  • Very nice(11)
  • Rush street(8)
  • Very comfortable(8)
  • Front desk staff(7)
  • Short walk(7)
  • Navy pier(7)
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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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