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Conrad Chicago

#21 of 177 Hotels in Chicago
Certificate of Excellence
4.5 of 5
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521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Conrad Chicago
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Ranked #21 of 177 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
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2,491 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Contributor
45 reviews 45 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed at the Conrad for three nights in April. The hotel is fantastically located within the city to explore many of the sites on foot. There is also a Metro station within walking distance if you get fed up on walking. The room is what you would expect for a hotel of this standard, nice size... More 

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Oklahoma City, Oklahoma
Top Contributor
328 reviews 328 reviews
61 hotel reviews
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just stayed at The Conrad for three nights and our experience exceeded our expectations. From the rooms, staff and overall hotel hospitality, this hotel was an A+. In the rooms, many amenities are available not usually found in other "exclusive hotels." Robes, slippers, mouthwash, toothbrushes were provided in the rooms. Our bed was perfect and the HVAC was quiet... More 

Was this review helpful? Yes 1
Atlanta, GA
Top Contributor
147 reviews 147 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

From the minute you walk into the lobby of the Conrad Chicago you know that you are going to have a great experience. The lobby is beautiful, the staff that greeted us was very friendly and knowledge about the rooms (I wanted a great view) and surrounding area. Our room was large, very comfortable and had a great view. The... More 

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Sarah R, Executive Assistant at Conrad Chicago, responded to this review

Dear Sandy- Thank you for the lovely review. We strive to make every guests' experience spectacular from the moment they walk in the door until they check out. I'm pleased to know you had a great experience from start to finish and were able to see some of the amazing restaurants and attractions nearby. We look forward to seeing you... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stopped in for a drink and to enjoy the beautiful weather on the terrace. The hostess, Kasey Colwell was extremely courteous and helpful. The wait staff seemed a little overwhelmed, and Kasey was instrumental in ensuring that we were taken care of. We are long time patrons, and will continue to come back because of Kasey.

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Sarah R, Executive Assistant at Conrad Chicago, responded to this review

Dear John- Thank you so much for your wonderful comments and rave 5 star review! I'm thrilled to hear Kasey made your experience a memorable one. I'll be sure to share your comments with her and she will be rewarded for it. We look forward to seeing you throughout the Spring and Summer seasons! Be sure to check out our... More 

Seattle, Washington
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We did a winter jaunt to Douwtown Chicago from Seattle. We met relatives, visited galleries and museums and eat great food. The hotel is attached to Nordtrom on the magnificent Michigan and Rush streets entrainment and shopping district. Not an inexpensive hotel but good service. The second floor lobby is inconvenient. Very modern decore. No freebies here.

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Sarah R, Executive Assistant at Conrad Chicago, responded to this review

Dear Kurt S- Thank you for sharing your recent experience at the Conrad Chicago. I'm delighted you were able to take advantage of our prime location and enjoy world famous restaurants and attractions. I'm sorry you found our 5th floor lobby inconvenient, as our concierge is located on the ground level. We would love to welcome you back soon! Warm... More 

Hong Kong, China
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Location is good, staffs are helpful and rather efficient. But I have stayed in 4 Conrad around the world, this is the smallest... and bit disappointed these isn't an executive lounge. Got an upgrade to a BIG suite, so its nice. Its an "ols school" kind of classic aesthetics. There are a lots of nice hi-end hotels in Chicago, if... More 

Review collected in partnership with Conrad Hotels & Resorts

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Princeton, NJ
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had a fantastic stay here in January 2014. The room was beautiful and quite spacious, the staff friendly and helpful. There's a nice bar in the lobby. As an added winter bonus, you can get to the mall next door without going outside!

Was this review helpful? Yes 1
Sarah R, Executive Assistant at Conrad Chicago, responded to this review

Dear Jen16B- I appreciate your wonderful comments and rave 5 star review! I love hearing when our guests are comfortable in their accommodations and impressed with our friendly and attentive staff. The attached Shops at North Bridge are definitely convenient during the cold winter season, but now that it's warming up, you'll have to make another trip out here to... More 

Indianapolis, Indiana
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a fabulous stay at the Conrad during our weekend in Chicago! Service and staff were great from the moment we arrived. Hotel itself is amazing and very well decorated with modern décor. There is a very nice bar and sitting area in the lobby. We stopped by and enjoyed a drink before heading out one night. Just a... More 

Was this review helpful? Yes 1
Sarah R, Executive Assistant at Conrad Chicago, responded to this review

Dear Jenn L- Thank you so much for your kind words and high rating from your recent stay with us. I'm glad you were able to take advantage of all the amazing shops/restaurants nearby; our location really is second to none! Also, very happy to hear you were comfortable in your room and impressed with our staff during your stay.... More 

Multiple Cities, USA
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

If only the group reservation supervisory personnel and front staff had been coordinated and followed through with the services they had guaranteed, our stay would have been flawless, and we would have been able to give this Hotel a more favourable rating. As it stands now, we are NOT inclined to bring another of our tour groups to stay at... More 

Was this review helpful? Yes 1
North Versailles, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Best hotel I've had the pleasure to stay. Service was fabulous, front desk, housekeeping, room service, sales and banquet and events. Next time I'm in Chicago I will definitely stay at the Conrad. The location of the hotel is perfect for a Chicago visit.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Sarah R, Executive Assistant at Conrad Chicago, responded to this review

Dear Kathi B- Thank you so much for your praise and wonderful comments regarding your recent stay! It is quite the compliment to be deemed the best hotel you've had the pleasure to stay! We strive to provide every guest with a personalized and memorable experience and we can't wait to welcome you back! Till next time! Sarah Richards Executive... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.

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