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All 174 Chicago hotels

Conrad Chicago

4.5 of 5 Hotel   |   521 North Rush Street, at Michigan Avenue, Chicago, IL 60611 (Near North Side)
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Conrad Chicago
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Ranked #16 of 174 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
alison083 arbroath
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2,282 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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arbroath
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Conrad Hotel is in a great location for sightseeing in Chicago. The room was large and very well furnished. The beds were extremely comfortable and the linen was changed daily. The bathroom was very well appointed and kept well stocked with towels and toiletries. The standard of housekeeping was very high. I would certainly stay in this hotel again... More

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Memphis
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We booked the King bed Jr suite and I must say it reminded me of the Peabody hotel minus the ducks. It was really nice and a prime location. You can go down the elevators to the Shops at North Bridge. Then step right out on Michigan Ave. The staff was friendly and helpful. While I am trying to experience... More

Was this review helpful? Yes 1
Minneapolis, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at a competitor across the street many years ago. I was in a shoe box sized, dated room, and happened to look across the street to the rooms of the Conrad. I walked across the street and found out I would save money, have a better experience, and have the use of a much nicer room. I checked... More

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
fargo
Top Contributor
50 reviews 50 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is one of my favorite hotels anywhere. I make about 50 hotel stays a year and I am happy when one or more of them land me at the Chicago Conrad. The staff is professional and helpful. The property is well maintained and well run. And the location cannot be topped for access to the city and proximity to... More

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DALLAS
Top Contributor
94 reviews 94 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Conrad while in Chicago for a wedding and it was more than we could have expected. The rooms are very nice, beds extremely confortable and the staff very helpful. If you have time grab a drink at terrace bar-great view provided the weather is nice enough. The location is close the lake&any shopping you desire. If... More

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Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review of the Conrad Chicago. We are glad you were able to enjoy our rooftop terrace as well as our fabulous location at the Shops of Northbridge. We hope to welcome you back again soon. Warm Regards, Jeff Brown More

Indianapolis, Indiana
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in one of the best locations in Chicago. It is close enough to the magnificent mile yet away enough that it is quieter. The best part of the location though is the access to shopping and food! The entry to the mall is nice in the winter so you don't have to lug coats around. There is... More

Was this review helpful? Yes 1
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review of the Conrad Chicago. Our location is one of the best and we are glad you were able to enjoy the amenities that come with your stay. We hope to welcome you back soon. Warm Regards, Jeff Brown More

Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It is often hard to find a reasonable priced quality hotel near Michigan Avenue. I come to town at least once or twice a year to shop and visit the city and love staying on. Michigan Avenue. This hotel was great. The room size was fantastic. The tv was set up through a Bose system, which was different and made... More

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Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent stay with us! I am so glad to hear you enjoyed our property. We look forward to welcoming you back soon. Warm Regards, Jeff Brown More

1 review
3 of 5 stars Reviewed 1 week ago

The room we were assigned for a three night stay was large, quiet, clean and on the top floor of the hotel...we had absolutely no complaints; it was delightful. However, the quality of service is severely lacking. We encountered a problem during our stay and although we called the 800 number for customer service and they offered a resolution, it... More

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review. I apologize that our service was not up to the standards that we carry at the Conrad Chicago. Please feel free to call us directly and ask for myself so that I can receive more information about this issue. We hope to regain your goodwill in the future. Warm Regards, Jeff Brown More

Senior Contributor
34 reviews 34 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights as I was working at an event in McCormick Place. The hotel is conveniently situated just off Michigan Avenue so it is a great location for shoppers. The bedroom was a good size with a large bathroom. The bed was very comfortable and I slept very well. The only disappointment was the dining and... More

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Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your review of the Conrad Chicago. We couldn't agree more that our location is a hot spot and perfect for a trip to Chicago. As we are currently in the process of opening up a new cafe in our restaurant we hope to welcome you back soon to enjoy an even larger variety of breakfast options to... More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The outstanding features of this hotel are probably its location, so proximal to Magnificent Mile, and also the size of the rooms. The front desk staff was very polite and helpful. The complimentary coffee in the lobby in the morning was hot, good, available... many teas, etc to choose from too. I liked the location of the bar. It was... More

Was this review helpful? Yes 1
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your feedback. We are glad to hear you enjoyed your stay and that you are looking forward to come back. We hope next trip you get to to enjoy our restaurant as we have revamped our menu and are opening up a new cafe inside our restaurant as well. We hope to see you again soon. Warm... More

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Additional Information about Conrad Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Conrad Chicago 4.5*
Number of rooms: 312
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Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad

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