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Conrad Chicago

#19 of 178 Hotels in Chicago
Certificate of Excellence
4.5 of 5
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521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Conrad Chicago
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Ranked #19 of 178 Hotels in Chicago
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Laura B Mobile, United States
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2,617 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (421)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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  • Japanese first
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English first
  • All months
    (2617)
  • Mar-May only
    (688)
  • Jun-Aug only
    (777)
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    (642)
  • Dec-Feb only
    (510)
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Mobile, United States
5 of 5 stars Reviewed 2 days ago NEW

The concierges were so helpful. We told them what places we were looking for and they planned our map out perfect. Along with their help the Door/Valet staff were extremely helpful also. The overall staff were so nice and friendly.

Review collected in partnership with Conrad Hotels & Resorts

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Camanche, United States
5 of 5 stars Reviewed 2 days ago NEW

I called Chicago Conrad from my stopped train south of Chicago. I arranged a room and arrived in Chicago late, got a cab, had a great meal on the Terrace and got a great night's rest. I would recommend Conrad Chicago any time, it is very close to all sorts of wonderful Chicago things. I always stay there when I... More 

Review collected in partnership with Conrad Hotels & Resorts

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Little Rock, Arkansas
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is beautiful and in a great location in Chicago. The rooms are great size with very comfortable beds and beautiful roomy bathrooms with separate shower and bathtub. Our room did not have a refrigerator or coffee pot but we called front desk and they brought a coffee maker right up. We really enjoyed the roof top terrace bar... More 

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Athens, Georgia
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Conrad has great service and fantastic rooms. The location is perfect for enjoying all Chicago has to offer. The people are friendly, helpful and productive. My room was large enough to host a family reunion. Needless to say, I recommend it highly.

Review collected in partnership with this hotel

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Athens, Attiki, Greece
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

the hotel was very beautiful, the rooms were nice,clean and bid, the staff at the front desk and concierge were great, the location of the hotel is just perfect! the only negative part were the restaurants, the one at the terrace and the one inside that we used for breakfast. outside they brought us twice coffee but no sugar no... More 

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Belfast
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

First the positive: the hotel is beautiful; the room was excellent; the location was great, allowing easy access to North Michigan Avenue and Rush Street; and the rooftop terrace provides an excellent touch. Then the negative: we did not find the Reception staff to be particularly welcoming or friendly either on arrival or on departure; there were none of the... More 

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St.Paul, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Frequent traveler and this was one of my top hotel experiences. The fitness room was clean with great working equipment, water, cool towels, etc. Fabulous morning omelets. Rooms are clean, spacious with good amenities for business traveler.

Review collected in partnership with Conrad Hotels & Resorts

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Washington DC, District of Columbia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 1 week ago

I wrote a glowing review about the Conrad several years ago and need to update the experience. The Conrad has undergone tremendous change in the past year or two. While some are positive: new lobby, new street level entrance; some are not so positive. The most notable item is that the rooms are seriously past due for an update. My... More 

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Sarah R, Executive Assistant at Conrad Chicago, responded to this review

Dear Allan- I appreciate your honest feedback. It's extremely valuable, as it helps us learn both our strengths and weaknesses from our guests' perspective. Your title sums it up nicely; we are in the midst of a transition. So the good news is, we will be undergoing a massive renovation of our common areas as well as guest rooms. Stay... More 

Dallas, Texas
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The guest room, restaurant, meeting room, and lobby area are impeccable. The reception area appears to always be busy and under staffed. However they were very attentive and efficient. I will definitely stay at this hotel again.

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Tokyo, Japan
1 review
2 of 5 stars Reviewed 1 week ago

Good location, good room quality, but the arrogant behavior of some of the people at the reception and also a man at the bar ruined all. Was it because I was an Asian or are they born to be like that? Surprised and disappointed to see those type of people at the hotel like Conrad.

Review collected in partnership with Conrad Hotels & Resorts

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Hotel Review Summarization

What travelers say

  • Great location(32)
  • Michigan avenue(23)
  • Magnificent mile(20)
  • Room service(15)
  • Very nice(11)
  • Rush street(8)
  • Very comfortable(8)
  • Front desk staff(7)
  • Short walk(7)
  • Navy pier(7)
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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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