We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 172 Chicago hotels

Conrad Chicago

4.5 of 5 Hotel   |   521 North Rush Street, at Michigan Avenue, Chicago, IL 60611 (Near North Side)
Click for phone number
Hotel deals
Hotel website
Hotel amenities
Offers & Announcements
$50 dining credit & more
Conrad Chicago
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Conrad Chicago to your Saves list
93%
Ranked #16 of 172 Hotels in Chicago
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
heatherbC2442JU
Write a Review

2,275 reviews from our community

Traveler rating
    1,602
    517
    113
    31
    12
See reviews for
339
843
188
666
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (364)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2275)
  • Mar-May only
    (572)
  • Jun-Aug only
    (694)
  • Sep-Nov only
    (588)
  • Dec-Feb only
    (421)
All months
1 review
3 of 5 stars Reviewed 3 days ago NEW

The room we were assigned for a three night stay was large, quiet, clean and on the top floor of the hotel...we had absolutely no complaints; it was delightful. However, the quality of service is severely lacking. We encountered a problem during our stay and although we called the 800 number for customer service and they offered a resolution, it... More

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for 3 nights as I was working at an event in McCormick Place. The hotel is conveniently situated just off Michigan Avenue so it is a great location for shoppers. The bedroom was a good size with a large bathroom. The bed was very comfortable and I slept very well. The only disappointment was the dining and... More

Was this review helpful? Yes
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The outstanding features of this hotel are probably its location, so proximal to Magnificent Mile, and also the size of the rooms. The front desk staff was very polite and helpful. The complimentary coffee in the lobby in the morning was hot, good, available... many teas, etc to choose from too. I liked the location of the bar. It was... More

Was this review helpful? Yes 1
nc
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent property. Staff was friendly,professional. Very quiet internal room. Very quiet HVAC in room. Location excellent just off Mich. Ave. Coffee in lobby starting at 5AM! Slightly soft mattress. nice size bathroom with shower and tub. I highly recommend. good wifi which was free, but this may have been negotiated with my conference Enjoy

Was this review helpful? Yes
Moscow
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Conrad stands for luxury hilton, but there is no luxury in this hotel! The room is spacious, but it looks old, no design to it. The toilet got clogged once, and the water would not stop running, so if you woke up to use the bathroom, you'll have to get up again and switch the water off. A sock lost... More

Was this review helpful? Yes 1
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review. First and Foremost, I’d like to extend my sincerest apologies that your stay at the Conrad Chicago did not meet your expectation. The occurrences you outlined are certainly not indicative of our service potential. We value your feedback as an opportunity to improve our facility and service performance. I have addressed your concerns with... More

Sunrise, Florida
Top Contributor
57 reviews 57 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall I would give this hotel an average rating. I didn't find anything spectacular to rave about from the time I registered to the time I left. The bed wasn't a good fit for me...too soft, but some of my colleagues said they slept great. The hotel drink prices are expensive. I had a 2 telephone charges for on my... More

Was this review helpful? Yes
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review. First and Foremost, I’d like to extend my sincerest apologies that your stay at the Conrad Chicago did not meet your expectation. The occurrences you outlined are certainly not indicative of our service potential. We value your feedback as an opportunity to improve our facility and service performance. I have addressed your concerns with... More

dekalb, illinois
Top Contributor
175 reviews 175 reviews
49 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent one night during the week. As gold member was given an upgraded room. The room was fine, bathroom had a large tub and a stand alone shower stall. They also had a small black towel for people to use when removing make-up. The first time we've seen that in a hotel. Public spaces were not impressive. The bar is... More

Was this review helpful? Yes 2
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review. First and Foremost, I’d like to extend my sincerest apologies that your stay at the Conrad Chicago did not meet your expectation. The occurrences you outlined are certainly not indicative of our service potential. We value your feedback as an opportunity to improve our facility and service performance. I have addressed your concerns with... More

mobile, alabama
Top Contributor
50 reviews 50 reviews
20 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

We really didn't use all of the hotels amenities,but what we did experience was excellent. We were here for a medical meeting so received convention pricing. Our room did not have much of a view but we also had not requested one. The room was large with extremely comfortable king sized bed( lots of pillows),plenty of lighting, a desk,chair and... More

Was this review helpful? Yes 1
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review. I'm thrilled you enjoyed the close proximity to shopping and the luxury of the guest rooms. I will share your feedback with the team and award the Concierge for offering great restaurant options. We look forward to your next stay with us. Warm Regards, Jeffrey Brown More

Saint Clair Shores
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice convenient location to shop and visit restaurants. A block from Michigan Avenue on Rush Street. Outdoor rooftop patio is a nice touch for drinks and dining. The hotel is connected directly to shopping including Nordstrom's. We opted for a two room suite which had all the necessities and then some. We had breakfast each morning in the restaurant where... More

Was this review helpful? Yes 1
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review and five star rating. I'm thrilled you were able to enjoy all the wonderful amenities the Conrad has to offer. I will share your feedback about the top notch service you recieved with the team. Thank you and we hope to see you upon your next return to Chicago. Warm Regards, Jeffrey Brown More

Sydney, Australia
Top Contributor
57 reviews 57 reviews
57 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a very pleasant 6 day stay here recently. Located right in the heart of the city - close to where Michigan Avenue crosses the river, so literally an easy walk to anywhere downtown. Minutes to Michigan Avenue, an easy walk to Navy Pier, loads of restaurants shops and bars within crawling distance. Hotel itself was fine, clean with all... More

Was this review helpful? Yes
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review. I am pleased to hear that you found our hotel in close proximity to Chicago's main attractions. I will share your feedback with the team and make any enhancements necessary. We look forward to welcoming you back on your next visit to Chicago. Warm Regards, Jeffrey Brown More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Conrad Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Conrad Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Conrad Chicago 4.5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hilton Hotels, BookIt.com, Travelocity, getaroom.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Conrad Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad

420 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
2:50
All traveler photos (376)
Viewed
2:50
Videos (2)
Viewed
Bathroom (45)
Viewed
Room/suite (145)
Viewed
Dining (11)
Viewed
Hotel & grounds (50)
Viewed
Family/play areas (1)
Viewed
View from room (15)
Viewed
Pool/beach area (4)
Viewed
Other (103)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (17)
Viewed
Dining (2)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (10)
Viewed
Bathroom (4)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay