We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Conrad Chicago

#21 of 178 Hotels in Chicago
Certificate of Excellence
4.5 of 5
Hotel deals
Hotel website
521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Conrad Chicago
View Map
Add Photo Write a Review

2,659 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,841
    613
    146
    44
    15
See reviews for
405
964
205
799
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (429)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2659)
  • Mar-May only
    (688)
  • Jun-Aug only
    (819)
  • Sep-Nov only
    (642)
  • Dec-Feb only
    (510)
All months
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is great. Location is great. The reception floor on the 5th floor with the attached bar and the terrace is spectacular. Really great. Not sure what was going on with the brand but you could tell that a few things were amiss. At check the reception was not as friendly as you would expect. We had breakfast on... More 

Was this review helpful? Yes
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Let me start by saying that Chicago is a beautiful city especially for the people interested in architecture. As per Conrad, its location is just perfect! Few minutes from the Magnificent Mile where all the restaurants, shopping and nice buildings lies, its also at a walking distance from the ferry dock where you can take the must do architectural tour.... More 

Was this review helpful? Yes
Birmingham, Alabama
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everyone here was so nice. Hotel is in a great location. We called uber a lot and it never took more than 3 minutes. We bought muffins/coffee from bakery on Lobby floor- very good!! Price was under $225. Hotel is changing names but a new Conrad is being built close by ( according to one of our Uber drivers)..

Was this review helpful? Yes
Minnesota
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

My family of four stayed at the Conrad Hotel this past weekend and had a wonderful experience. The staff at check-in was very welcoming. We were upgraded to a 1 Bdrm King with a Queen sofa sleeper. The accommodation was spacious and clean with an added bonus of a great view of Michigan Avenue. We enjoyed breakfast at the Terrace... More 

Was this review helpful? Yes
Marshall, Michigan, United States
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It dose have a great central location near a lot of great restaurants and within walking distance to museums.The room was clean,bigger than some other Chicago hotels, but their is a feeling that there is something missing to take it to the next level.So in short it is a good hotel just a little shy of being a great hotel

Was this review helpful? Yes
Arlington, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My wife and I come to Chicago almost every year and have been staying at the Conrad Hotel. The hotel has been a favorite for all long time. It is in the center of all things to see and experience in Chicago. It has currently been sold from the Hilton to Starwood. I hope the new owners keep the same... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for our wedding night to have somewhere special to enjoy the end of our big day instead of going home to our messy apartment. We booked via a third party website so the price we got for this luxury hotel was fantastic. Everything is top of the line here and I wish we could have stayed longer... More 

Was this review helpful? Yes 1
Geneva, Illinois
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here 2 nights and the accommodations were beautiful. The staff was on it from the start of our trip to the end. Our shower was broken which normally would have made me a little crabby but the front desk got an engineer up there in 4min, and the whole part was fixed in another 10min. I didn't have... More 

Was this review helpful? Yes
Syracuse, United States
1 review
1 of 5 stars Reviewed 1 week ago

Our room was not cleaned until 7PM our 2nd day-no clean towels, soaps. Manager and staff said they were too busy. The concierge was rarely available even though it was a busy weekend. We even called ahead to speak to concierge, but no response. Beautiful bar, but food and drinks were limited on a Saturday night.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Tyler H, Front Office Manager at Conrad Chicago, responded to this review

Thank you for your review and please accept my apologies for your much less than satisfactory stay with us earlier this month. I do appreciate your kind comments regarding our beautiful Terrace Rooftop Bar, but I am very sorry for the other challenges you were faced with. I have dropped you a message via Trip Advisor which I hope you... More 

Midwest
Level Contributor
197 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed 1 week ago

On September 1, 2015, this hotel will no longer be a Conrad. I decided to make a quick trip to Chicago before the change-over. The hotel is very well situated to shopping and restaurants. Kitty corner from the hotel at 430 N. Rush Street is a parking lot where one can park for $25/day via some of the online advance... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Great location(32)
  • Michigan avenue(23)
  • Magnificent mile(20)
  • Room service(15)
  • Very nice(11)
  • Rush street(8)
  • Very comfortable(8)
  • Front desk staff(7)
  • Short walk(7)
  • Navy pier(7)
Questions? Get answers from hotel staff and past guests. Ask a question

497 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (438)
Viewed
Room/suite (173)
Viewed
Hotel & grounds (64)
Viewed
View from room (24)
Viewed
Dining (13)
Viewed
Bathroom (55)
Viewed
Family/play areas (5)
Viewed
Pool/beach area (4)
Viewed
2:50
Videos (2)
Viewed
Other (98)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Hotel & grounds (22)
Viewed
Dining (2)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (13)
Viewed
Bathroom (6)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chicago hotels
Near North Side
The Langham, Chicago
The Langham, Chicago
#1 of 178 in Chicago
5.0 of 5 stars 1,180 reviews
Near North Side
Palomar Chicago, a Kimpton Hotel
The James Chicago
#24 of 178 in Chicago
4.5 of 5 stars 2,363 reviews
Show Prices
Show Prices
Show Prices
Near North Side
Kinzie Hotel
Kinzie Hotel
#19 of 178 in Chicago
4.5 of 5 stars 1,869 reviews
Gold Coast
Sofitel Chicago Water Tower
Downtown / The Loop
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel
#9 of 178 in Chicago
4.5 of 5 stars 2,610 reviews
Show Prices
Show Prices
Show Prices

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay