We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Conrad Chicago

#21 of 176 Hotels in Chicago
Certificate of Excellence
Hotel deals
Hotel website
521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Special Offer
Save on Drinks & Dining
Conrad Chicago
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #21 of 176 Hotels in Chicago
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
junkbuzz San Francisco, California
Add Your Review

2,440 reviews from our community

Traveler rating
    1,698
    558
    131
    39
    14
See reviews for
374
887
196
727
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (392)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2440)
  • Mar-May only
    (593)
  • Jun-Aug only
    (693)
  • Sep-Nov only
    (642)
  • Dec-Feb only
    (512)
All months
San Francisco, California
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for business meetings/conference. Bad luck it was on St Patrick's weekend. Town full of drunk green people, and the hotel had many. Late night noise for a few days. Based on slow speed of trying to get a cup of coffee in the lobby cafe, I did not try the restaurant. Bar service and front desk were ok. Will... More 

Was this review helpful? Yes
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear junkbuzz, Thank you for sharing your recent experience at the Conrad Chicago. We're sorry to hear that you were unable to enjoy luxury accommodations during your visit to our hotel. St. Patrick's weekend is very atypical of a normal stay at the Conrad. I apologize that the service at our lobby coffee bar was slow and dissuaded you from... More 

Edina, Minnesota
Top Contributor
75 reviews 75 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Conrad for one night. The rate was really a bargain given the quality of the property and the location ... maybe due to it being a Friday night. Since I had never stayed at a Conrad before I had no idea what to expect and had to trust the positive Trip Advisor reviews. The following Sunday... More 

Was this review helpful? Yes
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear CSB_Edina, Thank you for sharing your recent experience at the Conrad Chicago. We're pleased to learn that you enjoyed your hotel accommodations and our convenient location. I'm sure the enclosed access to the parking garage was appreciated with the cold weather we have been receiving. We look forward to welcoming you back to the Conrad Chicago soon. Warm regards,... More 

Houston Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I literally was robbed by someone who knocked on the door, busted into the room and demanded money. I rushed to the phone to call for help but they don't answer the phone at night so I was on my own. I kept calling but they didn't respond for about 20 minutes. There was no security staff and they said... More 

Was this review helpful? Yes
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear pacifickev, Thank you for taking the time to share your recent experience at the Conrad Chicago. We regret that you experienced an issue during your stay that resulted in you feeling unsafe. We definitely want each and every guest that walks through our door to enjoy luxury accommodations with friendly staff. If you wish to discuss this matter further... More 

Philo, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We went with another couple to Chicago for the St. Patrick's day festivities and we stayed at this wonderful hotel. It is right in the middle of a lot of different things to do. We walked every where we wanted to go. The rooms are beautiful and the staff was very helpful.

Was this review helpful? Yes
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear Jennifer C, Thank you for sharing your experience at the Conrad Chicago. We're pleased that you enjoyed our convenient location and found the staff to be helpful. I must admit our location is pretty central to a lot of activities and I'm glad you were able to get out and enjoy yourself. We look forward to welcoming you back... More 

Calgary
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We had a team meeting at the Conrad. We received exceptional service, especially from Colleen at front desk. She paid attention to all of the details, which made our stay exceptional. The meeting rooms were very nice and proximity of hotel to shopping was awesome!

Was this review helpful? Yes
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear TeamImpulse, Thank you for sharing your recent experience at the Conrad Chicago. We're pleased that you enjoyed your meeting with us and our convenient location. I will be sure to share your compliments of the staff, specifically Colleen. We look forward to having you as our guest again. Warm regards, Guest Experience Team More 

Flossmoor, Illinois
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

First the good. The room was big and the bathroom was enormous. Probably the best bathroom I've had in a hotel. The bed was comfortable. As others have pointed out, there is no minibar or coffee in the room The bad: our room was on the tenth floor, across the hall from a meeting room. I can't remember staying in... More 

Was this review helpful? Yes 2
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear BrewingRover, Thank you for sharing your experience at the Conrad Chicago. We're pleased that you enjoyed the mattress and bathroom size in your guest room. One of our top concerns is the safety of our guests and I apologize you didn't feel this way. If you ever decide to visit us again, please know that we can send a... More 

West Lafayette, Indiana
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I really really love this hotel. It's the perfect hotel. Classy, comfy, in a reasonable price. The location is optimum. It doesn't get any better. You are at the beginning of the Magnificent Mile, and blocks away from the loop. Basically, you are in the middle of Chicago. If you have a high room with a view, you can see... More 

Was this review helpful? Yes
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear Abzollo, Thank you for taking the time to share your experience at the Conrad Chicago. We're pleased that you fully enjoyed your accommodations and our convenient location within the city. We will strive to continue to be your favorite hotel in Chicago. We can't wait to have you as our guest again. Warm regards, Guest Experience Team More 

Brisbane
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We really loved this hotel. Great size rooms, excellent service everywhere and a great location. Everything about the hotel was 1st class - would definitely stay again. We did have one issue with the payment of our room however this was resolved by the front desk staff.

Was this review helpful? Yes
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear Craig05, Thank you for sharing your experience at the Conrad Chicago. We're pleased that you really enjoyed our staff and nicely appointed guest rooms along with our convenient location. We look forward to welcoming you back to the Conrad. Warm regards, Guest Experience Team More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I love the Conrad in Chicago. The location is great, staff friendly, lobby very nice, rooms large, especially the bathrooms. Breakfast is good quality. Being attached to a high-end mall and Nordstrom's is a plus.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear Linda E, Thank you for taking the time to share your experience at the Conrad Chicago. We're pleased that you enjoyed your accommodations and our convenient location to shopping. We look forward to welcoming you back to the Conrad Chicago soon. Warm regards, Guest Experience Team More 

Washington DC, United States
1 review
5 of 5 stars Reviewed 1 week ago

The location is excellent and the hotel was perfect for a weekend visit to the city. Our room was great but we did wish there was the ability to make a cup of coffee/tea in the room without ordering it through room service. The bathroom was large and nicely designed.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear Paul B, Thank you for taking the time to share your experience at the Conrad Chicago. We're pleased to learn that you truly enjoyed your accommodations. Whenever you decide to visit us again, please don't hesitate to have our Team deliver a complimentary Keurig coffee maker to your room during your stay. These are available upon request and come... More 

Questions? Get answers from hotel staff and past guests. Ask a question

461 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (416)
Viewed
Room/suite (171)
Viewed
Bathroom (55)
Viewed
Family/play areas (5)
Viewed
Hotel & grounds (60)
Viewed
View from room (19)
Viewed
Dining (12)
Viewed
Pool/beach area (4)
Viewed
2:50
Videos (2)
Viewed
Other (88)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (17)
Viewed
Dining (2)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (10)
Viewed
Bathroom (4)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question