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All 169 Chicago hotels

Conrad Chicago

4.5 of 5 Hotel   |   521 North Rush Street, at Michigan Avenue, Chicago, IL 60611 (Near North Side)
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Conrad Chicago
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Ranked #15 of 169 Hotels in Chicago
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
lemon.basil Indianapolis, In
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2,249 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Indianapolis, In
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed yesterday NEW

So, a few things surprising about this hotel are both good and bad. I am writing this review from said hotel room where we are having a meeting for wealthy donors to the Red Cross. The good: *lighted make-up mirror *nice overall look to the room *great lobby *good amenities (bath products, Q-tips, toothbrush, mouthwash) *friendly staff The bad: *... More

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New Jersey
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

You're going to have to decide this one on your own. Some good, some bad. I think it depends what type of room you get that would make this go up or down. Pros: I requested a Keurig coffee machine and a refrigerator to be in the room (free). They were there and in perfect order when I arrived. The... More

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Clovis, California
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The entire team from Concierge to housekeeping do a great job. However, the furnishings are warn and the decor cheap looking. What a shame since the hotel is in such a good location and the staff do their best.

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Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 days ago NEW

The rooms were great but the hotel staff was seriously lacking. I waited and waited to check into the hotel in a long line with two staff members, then the same at the outside bar, then again at checkout. This place needs more staff!!!!!

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Washington DC, District of Columbia
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was at the Conrad for a meeting recently and spent three nights there. The hotel is a bit quirky in layout, given the way it's built into ia downtown location, but once you sort out the various elevator issues (which rooms are accessible from which elevator banks, etc...) that's no big deal. The location is fantastic for getting out... More

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Sudbury, Canada
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What a spot .I would say this hotel is the best bang for your buck .Rooms are modern clean great bed and pillows . You can walk for all the main attractions you live over a shopping mall now how convenient is that .The top rated restaurant by travellers using Trip adviser are all in walking distance . Wow wow... More

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Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review and five star rating. I am pleased to hear that you found our hotel in close proximity to Chicago's best dining and shopping. I couldn't agree with you more that we have great beds and pillows. I will share your feedback with the team and personally thank each of them for providing you with... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Excellent hotel tucked away on N. Rush street in a great part of the city. The rooms are spacious, upscale and extremely clean. Bar and lobby are on the 5th floor, thus limiting the experience to those in the know. The Conrad is surrounded by fantastic dining options such as Eddie V's, Phil Stefani's and Joe's Seafood to name but... More

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Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review and five star rating. I am glad to hear that you enjoyed your stay with us and I couldn't agree more that our location is one of the best in the city and a hidden gem. We truly are lucky to have such great shopping and restaurants near us. I appreciate the time taken... More

Ohio
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in Chicago for 3 days (2 nights) to celebrate my daughter's 16th birthday. I'm a Hilton Honors member and used 2 free-stay certificates for our two nights at the Conrad - so it was completely a reward stay - booked for a standard 2-double bed room. When we arrived, we were told that we had been upgraded for... More

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Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review and five star rating. It's great to hear that you enjoyed everything about the Conrad and had a wonderful time and our team made your time with us extra special. I'm happy you were able to relax, unwind and that our staff exceeded your expectations. I will share your wonderful feedback with my team,... More

Victoria
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent five nights at the Conrad and were so pleased. Rooms are very clean and nicely finished. Beds are so comfortable as well. The whole property is beautifully finished and concierge is extremely helpful. Hallways are unnecessarily cold, however, and the restaurant is a poor choice for breakfast. Prices are so high ($52 for breakfast for two) and quantity... More

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Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review and five star rating. I would personally like to thank you for the many compliments regarding your recent stay at the Conrad Chicago. I’m pleased the guest room accommodations allowed you to get a great nights sleep. I will share this wonderful feedback pertaining to the team, especially the Concierge team. I appreciate the... More

jonesboro
Top Contributor
116 reviews 116 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and just finished a 5 day stay here to relax and enjoy downtown Chicago. This location was excellent and provided easy walking access to everything we wanted to do. We were on the 12th floor and our room faced E. Michigan street. Sirens were and issue at times so maybe higher floors would be better. The room/suite was... More

Was this review helpful? Yes
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review and five star rating. I'm thrilled you enjoyed all the things Conrad has to offer and found our location very helpful. I will share your great feedback with the front office, housekeeping and the restaurant teams who take great pride in servicing our guests. We look forward to welcoming you back. Warm Regards, Jeffrey... More

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Additional Information about Conrad Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Conrad Chicago 4.5*
Number of rooms: 312
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Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad

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