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All 174 Chicago hotels

Conrad Chicago

4.5 of 5 Hotel   |   521 North Rush Street, at Michigan Avenue, Chicago, IL 60611 (Near North Side)
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Ranked #18 of 174 Hotels in Chicago
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Scott B
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2,420 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
3 of 5 stars Reviewed 2 days ago NEW

I come to Chicago quite often for business. I was staying at theWit for the previous 40 nights and some colleagues of mine recommended to check out the Conrad. Figuring I needed a little change of scenery after being at theWit for so long I decided to give it a try. I'm a frequent traveler and loyal to the Hilton... More 

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New Albany, Ohio
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our recent stay at the Conrad was outstanding. We had a large suite that was very nicely decorated, quiet and well lit. The bed was very comfortable and the bathroom was large with nice amenities including a lighted make-up mirror. Everything we needed was in the room and we made no other requests. We were treated kindly at the desk... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

This was an excellent hotel to stay at! Extremely good location and extremely helpful staff! A very luxurious hotel! We enjoyed the fitness center and the mall was right next door! It made it very convenient to shop and we didn't have to go outside as we visited in the winter.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
New York City, New York
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've reviewed this hotel before, noting its many virtues. I'm pleased to say that on a recent stay, I discovered that it's actually gotten better! There are new and improved benefits for Diamond members. High-speed wifi is now complimentary and the breakfast voucher is now good for $19 toward any meal until 3p. This was hugely appreciated and valued by... More 

Was this review helpful? Yes 2
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We met good friends here for a long weekend. Was an excellent hotel, terrific location and good price. Above a shopping mall. Any time we go back to Chicago this will be our go to place. Only criticisms are the breakfast service was slow one morning.

Review collected in partnership with Conrad Hotels & Resorts

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Toledo
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Had a great stay at the Conrad back in July. This is my second stay at the Conrad and it was great. Got it for about $100 on Hotwire. This was an anniversary trip. Perfected located for a short walk to Shaw's Crab House. Great seafood place if you're in the area. Had a minor issue with connecting my IPhone... More 

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Belgium
Top Contributor
86 reviews 86 reviews
58 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Beginning of February we stayed for 3 nights in the Conrad Chicago. Reception professional, not very personal. We pages for a room at the top floor and the view was nice. Quiet, nicely decorated room. Large bath room with soaps, lotion etc. Bed quality good. We booked a room with breakfast in the hope to have a buffet the next... More 

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Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear Marja-Alain, Thank you for sharing your experience at the Conrad Chicago. We’re sorry that the breakfast package did not completely satisfy your expectations. We will definitely use this feedback to revisit the breakfast package and what is included. We hope to have you as our guest again. Warm regards, Guest Experience Team More 

Southfield, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved the Conrad and it felt like our home away from home while visiting Chicago for 4 days. Now we are not jet setters perhaps, but have stayed at some very nice places like The Reef at Atlantis, The Swan and Dolphin at Disney World, and up-scale Marriotts and Hiltons all over the U.S. Among all those, this hotel... More 

Was this review helpful? Yes 1
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear Geoff E, Thank you for thoroughly sharing your experience at the Conrad Chicago. We're so pleased to learn that you enjoyed the hotel, particularly our team's excellent service and the hotel's perfect location. We look forward to welcoming you back to the Conrad Chicago. Warm regards, Guest Experience Team More 

Lexington, Kentucky
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My associate and I failed to book a hotel until we were on our way to Chicago. I called my Admin to see what she could find us for a reasonable price downtown and close enough to walk to our meeting. She called back within minutes and said she could get rooms for $89.00 at the Conrad Hilton. I was... More 

Was this review helpful? Yes 2
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear Don J, Thank you for sharing your experience at the Conrad Chicago. We're pleased that you enjoyed your accommodations. Thank you for your kind compliments of our staff. We look forward to welcoming you back to the Conrad Chicago. Warm regards, Guest Experience Team More 

Medinah, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is top of the line, great rooms, beautiful lobby, and close to almost everything. The concierge and the bell service are amazing and very helpful, anticipating your every need. If you have patience for a front desk staff that is lack luster, this is a great place to stay.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Asya M, Guest Experience Team at Conrad Chicago, responded to this review

Dear Anthony P, Thank you for sharing your experience at the Conrad Chicago. We truly value your feedback! I will be sure to share your comments with the team and use this information to better train our staff. We look forward to welcoming you back to the Conrad Chicago in the near future. Warm regards, Guest Experience Team More 

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Additional Information about Conrad Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Conrad Chicago 4.5*
Number of rooms: 312
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Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad
Hotel Style:
#12 Business Hotel in Chicago
#15 Romantic Hotel in Chicago
#15 Luxury Hotel in Chicago
#17 Family Hotel in Chicago

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