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Conrad Chicago

#19 of 178 Hotels in Chicago
Certificate of Excellence
4.5 of 5
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521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
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Conrad Chicago
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2,631 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (422)
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Nashville, Tennessee, United States
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed yesterday NEW

Limbo is not a great thing for guest. Apparently, the deal is done – the Conrad Chicago brand is losing the “Conrad” handle, and Starwood will be moving in – promising renovations in the fall. So, what happens to the hotel – it’s maintenance and operations - in the meantime? My experience with this stay indicates that nothing during this... More 

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed yesterday NEW

Summer in the city is tough to beat when the Conrad is your base. Easy access to Mag Mile shopping, restaurants and Loop night life. Staff, service and accommodations are consistently high end and love the Terrace on a warm evening!

Review collected in partnership with Conrad Hotels & Resorts

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Lake Forest, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Chicago Conrad in July for a weekend getaway and The hotel offered great amenities and it's location was ideal; within walking distance of many city attractions, shopping, fine dinning etc. The bed was very comfortable and the room was really quiet. We really enjoyed this hotel and plan to stay there again.

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Chicago, Illinois
Level Contributor
60 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Decided to stay here with friends at the last minute, we did not have a reservation but the staff were able to accommodate us quickly and easily. The staff at his hotel are VERY friendly and helpful. The hotel is in a great location of River North, just off the Mag Mile with tons of restaurants and shops all over.... More 

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Geneva, New York
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was very impressed with the Conrad Chicago hotel. I got in from O'Hare and when I got out of the taxi I had dropped my wallet in the back seat of the cab, which, of course, I did not realize at the time. When I walked up to the front desk to register, and the attendant asked to see... More 

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beatricepugzilla
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Checked in on a Friday PM - had ordered in room amenities via their mobile app - pillows, bathroom amenities (did not want the standard), ice, wine key - Was given a room on the 19th floor. Insured with the front desk agent that the room did not overlook the HVAC system or a roof since I was there for... More 

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Genoa, Illinois
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Every part of our stay at The Conrad was 5 star--from the room, to the concierge, to the restaurant, and even the rooftop terrace! All of the staff were helpful and attentive. We would definitely stay again!

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Bakersfield, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

I have made many trips to Chicago, and this is without a doubt, my favorite hotel. Location is perfect! Beds and linens are extremely comfortable! The hotel staff is professional, courteous, and friendly!

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Chicago
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The Conrad is in a nice location just off Michigan Avenue. The common areas are nicely updated and modern. The hotel food was good. However, my accommodations were very dated. The room was unattractive and worn. It looked like it had not been updated in 25-30 years. In addition, when I checked in, the hotel staff neglected to tell me... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

With two nights to stay in Chicago, my wife and chose the Conrad. One block off Michigan (the Magnificent Mile), it provided a quiet, friendly atmosphere at a great price. Just a few blocks north of the Chicago River and within all of the sights and sounds of downtown Chicago, the Conrad provided accessibility to shopping, dining and sight-seeing without... More 

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Hotel Review Summarization

What travelers say

  • Great location(32)
  • Michigan avenue(23)
  • Magnificent mile(20)
  • Room service(15)
  • Very nice(11)
  • Rush street(8)
  • Very comfortable(8)
  • Front desk staff(7)
  • Short walk(7)
  • Navy pier(7)
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492 photos of this hotel

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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