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Conrad Chicago

#21 of 177 Hotels in Chicago
Certificate of Excellence
4.5 of 5
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521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
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Conrad Chicago
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Ranked #21 of 177 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Cheryl L
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2,479 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

The Food and Beverage Manager William Johnson turned around a situation with bad service at the bar. He noticed very slow service and came over to apologize and comped a round. He was very professional and we truly appreciated his honesty and service.

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Rockford, Illinois
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Although I actually won this trip in a contest, I would definitely pay for one of these Chillcation weekends next year! Location is within walking distance of nearly anywhere you would want to go. The terrace restaurant has a great view and the bar was fun. The set up of our room was very user friendly with a spacious bathroom... More 

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

this hotel is in River North very nice area of Chicago. It's near all the bars and nightlife on Hubbard Ave. Also near a lot of very nice restaurants. In this area be prepared to pay $40 per restaurant visit and $8 per drink at the bars. The hotel is configured that you can leave the hotel and exit thru... More 

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Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location. It has a restaurant and bar. It is also attached via an indoor walk bridge to the mall. The room was quiet and very clean. Great sound system in the room. Pillow menu. The bathroom was very large with separate tub and shower. The staff were all very friendly and helpful. We were... More 

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Senior Contributor
31 reviews 31 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

There is no shortage of hotel options in downtown Chicago. This happens to be a nice one: nicely decorated, convenient to a lot of restaurants, shopping and attractions, friendly staff, spacious rooms and comfortable beds. However, given the price and reputation of the Hilton band, I wasn't expecting to see some of the aesthetic issues I saw. While some would... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My name is Joe Magid and I stayed at the Conrad this past weekend. The service was amazing from Mike at the front desk to Brian the concierge. Everyone was so friendly and knowledgeable. I will definitely return in the future.

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Houston, Texas
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my first time at the Conrad and was pleasantly surprised by how attentive the staff were, the wonderful bathroom and super comfortable rooms! The location is outstanding near shops and restaurants and it is definitely in my top 10 hotels to visit again!

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Charlotte, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel and staff; everything is taken care of before you can worry about it. The location is perfect for walking to restaurants and touring the city. The beds don't make you miss your bed at home at all. Room service was delicious and timely. Can't say enough about the service here at the Conrad.

Review collected in partnership with Conrad Hotels & Resorts

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hartland wi
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

we are hilton honor members and received an a fabulous upgrade. The room was fabulous, great bose sound system, loved the comfortable mattress, separate shower with great water pressure, robes and we had free wifi (others may have to pay) nice amenities ie shampoo, conditioner etc. My only complaint is that I think a $19 omelet should come with a... More 

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Gibbstown, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Conrad Chicago Hotel, has been one of the best hotels by far that I have stayed in. I spent 2 nights at the this hotel for a sales meeting April 19th and 20th. The room was emaculate. It had a very comfortable bed, separate bath tub and standup shower. Large vanity with lighted makeup mirror for ladies - a... More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.

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