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All 174 Chicago hotels

Conrad Chicago

4.5 of 5 Hotel   |   521 North Rush Street, at Michigan Avenue, Chicago, IL 60611 (Near North Side)
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Conrad Chicago
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Ranked #17 of 174 Hotels in Chicago
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Barbara F Eau Claire, Wisconsin, United States
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2,351 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Eau Claire, Wisconsin, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Having stayed here many times I am always so very satisfied with my stay there. From the front desk to the concierge to the restaurant servers, everyone does a great job. I love staying there and for the holidays it's extra special as the lobby always looks very Chrismasy!!

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stlouis
1 review
5 of 5 stars Reviewed yesterday NEW

What a wonderful experience the care that we received from Colleen Kohl (The front desk) she went over and above in helping me to make my daughters celebration in Chicago a time she will never forget! This was our first stay at the property and now will be our permanent destination when in Chicago!

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Butler, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had stayed at this Conrad previously. All my expectations were met again. The location is super for downtown shopping and dining. My wife accompanied me this time and she was completely satisfied also. It's tough to beat Chicago when it's dressed for Christmas and the Conrad is a great place to stay.

Review collected in partnership with Conrad Hotels & Resorts

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Hartford, CT, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Wonderful and surprisingly light and clean, had a great stay. Beds and pillows superbly comfortable. Staff all pleasant. Price was amazing for a Hotel in the prime location in downtown Chicago. Breakfast included and arrived hot, fast. Coffee was superb , too. A breeze getting in and out. Right in the middle of everything to do downtwon. Walk to shopping,... More 

Review collected in partnership with Conrad Hotels & Resorts

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have been staying at the Conrad on business five to ten times per year for over four years, and have consistently found the price to quality ratio to be outstanding. The service is excellent, even the smallest rooms are very spacious and include extremely comfortable beds (including some of the largest bathrooms I’ve seen in Chicago), and the food... More 

Was this review helpful? Yes 1
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Good evening, thank you for your recent review and five star rating of the Conrad Chicago. I'm pleased to hear that you enjoyed all the lavish amenities that come with your stay and the team exceeded your expectations. I will share your feedback and they will be rewarded, especially since we take service very seriously. Next time, please be sure... More 

Dunleer, Ireland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

We had a lovely time in Chicago, hotel was beautiful and staff wonderful from all departments. The only minor issue we had was the "Bell Boy" on the day of our departure, he seemed to have some arrangement/agreement with the local taxi drivers, he was insisting that we get 2 taxis back to the airport, when only one taxi van... More 

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Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your review of the Conrad Chicago. I'm thrilled to hear you ladies had a great time, except for the instance back to the airport. I will be sure to address the team so that does not happen again and reward the concierge for stepping in and providing true Conrad service. Hopefully you all were able to shop... More 

2 reviews
2 of 5 stars Reviewed 6 days ago NEW

Defiantly not impressed with the quality of the Conrad Chicago. For $300.00 a night room I was expecting to be blown away. Not even close. The toilet kept running every time I flushed it. The cable TV kept losing signal and some stations were analog and extremely blurry. At 11 pm I called to the service desk and a maintenance... More 

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Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your review of the Conrad Chicago. First and Foremost, I’d like to extend my sincerest apologies that your stay at the Conrad Chicago did not meet your expectation. The occurrences you outlined are certainly not indicative of our service potential. We value your feedback as an opportunity to improve our facility and service performance. I have addressed... More 

Raleigh, NC
Top Contributor
50 reviews 50 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Great door man and easy check in. Staff at the desk will ask you how you are, excellent training of staff in customer service. Rooms are quiet and roomy. Outfitted with a Bose home theater system for movie or entertainment viewing (and listening). Wi-Fi is consistent and strong. Bathrooms have amenities like dental kits, cotton swabs, mouthwash, and a (dark)... More 

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Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your review and five star rating of the Conrad Chicago. I'm thrilled to hear you enjoyed the luxurious amenities that come with each stay at the Conrad. I can't wait to share your exceptional feedback with the team, especially the doorman. Next time be sure to check out our new Rush Street Bakery located inside the restaurant.... More 

Fort Wayne, Indiana
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Continuing my 3 different Conrads in 7 weeks.. Chicago. It is a great location, easy walk to shopping, the subway, connected to a mall and food. The staff is friendly and helpful. Our request of pillows was already in the room. I love how they have redone the bar area… very sleek and just welcoming. Even the new sitting area…... More 

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Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review of the Conrad. It is great to hear that you had a wonderful stay with us and enjoyed our new easy connection to Nordstrom Department store. Next time, please let the front desk know ahead of time or once you arrive about an in room coffeemaker, we will be sure to place it into... More 

Hong Kong
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I was visiting relatives in chicago last month, stayed in conrad for 6 nights, the room and bathroom were very clean , i took my breakfast everyday in my room it arrived at the time i specified and the food was always hot. Many good restaurants within 10 mintues walk.

Was this review helpful? Yes 1
Jeffrey B, General Manager at Conrad Chicago, responded to this review

Thank you for your recent review of the Conrad. It is great to hear that you had a wonderful stay with us and enjoyed our easy connection to all the fantastic local shops and eateries. Next time, be sure to stop by and check out our new bakery that opened inside our restaurant. We look forward to seeing you again.... More 

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Additional Information about Conrad Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Conrad Chicago 4.5*
Number of rooms: 312
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Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad
Hotel Style:
#10 Romantic Hotel in Chicago
#12 Business Hotel in Chicago
#15 Family Hotel in Chicago
#15 Luxury Hotel in Chicago

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