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Radisson Blu Aqua Hotel

#9 of 179 Hotels in Chicago
Certificate of Excellence
GreenLeadersPlatinum level
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221 N. Columbus Drive, Chicago, IL 60601
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2,388 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Evanston, Illinois
2 reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I arrived on our bikes without a reservation on a busy Saturday night. Doug at the front desk went out of his way to make sure we had a room for the night. He was awesome. He really listened to our requests and it made all the difference. We've stayed at the Swissotel around the corner before,... More 

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Stockholm, Sweden
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Great hotel with good breakfast and nice views. We could see the lake and Millennium Park from our 15th floor room, and it's very close to everything without being too crowded or busy. The room was pretty big, and the gym was great too. The hotel felt very modern and the bar, restaurant and lounge was nice to just relax... More 

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Troy, Michigan
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am glad that I stayed at this visually stunning hotel with an equally impressive lobby and very chic, well-appointed rooms. Everyone I spoke with was very nice and helpful, however it takes far too many calls to get something done. There was not a luggage rack in the room when I checked in. I called for one at 11:30,... More 

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Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review

Thank you very much for taking the time to write us about your recent visit. We truly value all of our guests feedback and I will be sure to share your comments regarding the number of calls you needed to make in order to have your request fulfilled. No one should have to call that many times, I apologize for... More 

4 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I decided to stay at this hotel after much deliberation. We're normally more conservative with our hotel purchases but we were celebrating our 1 year wedding anniversary, plus we'd not really gotten a honeymoon so we were out to splurge and splurge we did. This hotel is amazing but amazing comes at a price. Some hotel may... More 

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Boston, Massachusetts
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I sought out this hotel based on the amazing images of their outdoor, 25 yard pool on the elevated deck. It delivered!!!! No clue why the hotel's web page only shows images of the gorgeous pool and huge deck area in the shade, because it got spectacular sunlight all morning. The hotel overall is amazing - this is not your... More 

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Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review

Thank you very much for taking the time to write us about your recent stay. I am thrilled to hear about how much you enjoyed our pool and deck! It is a fantastic gem in the heart of the city. We value all of our guests feedback so I will be sure to share your comments with my team. We... More 

Milwaukee, WI
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for the weekend (Friday and Saturday in June 2015). As others have noted, an excellent hotel in a great location with friendly staff. A notable positive, that few appear to have commented on, is their transparency---that is, they keep you well informed. All amenities and pricing are clearly noted (some in the room, most on their guest... More 

Was this review helpful? Yes 1
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review

Thank you very much for taking the time to write us about your recent visit. It sounds like your stay was enjoyable overall even with the power outage. Thank you for your cooperation and understanding of that matter and we hope to welcoming you back again soon. I will be sure to share your comments with my team. Have a... More 

Murfreesboro, Tennessee
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family had a wonderful stay at the Blu Aqua. It is walking distance or a short taxi ride to many downtown attractions like the Shedd Aquarium, Field Museum, Navy Pier, and Millineum Park. The rooms are very modern and comfortable with a spacious bathroom. The cleaning staff even arranged our eight year old daughter's American Girl Doll and stuffed... More 

Was this review helpful? Yes
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review

Thank you for writing us about your recent stay with the family. I am thrilled to hear about how much you enjoyed your stay and that we were able to provide that personal touch and arrange your daughters dolls on the bed. The smallest gestures can go a long way. Thank you for choosing Blu and we look forward to... More 

Detroit, Michigan
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Best hotel in Chicago hands down, never stay anywhere else. The design, accommodations, service, all top notch. This trip Eileen at the front desk provided top class service and saved us a considerable amount of $$ by going above and beyond with her assistance. Thank you so much Eileen, it is service like yours that has kept me coming back... More 

Was this review helpful? Yes 1
Radissonbluaqua, General Manager at Radisson Blu Aqua Hotel, responded to this review

Michael, Thank you for your review and loyalty to the hotel. I am thrilled to hear that everything was great during your recent stay. I will be sure to share your comments with Eileen, she is indeed a great team member. We look forward to welcoming you back again soon! Best, Pierre-Louis Giacotto General Manager More 

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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