We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JW Marriott Chicago

#21 of 178 Hotels in Chicago
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
151 West Adams, Chicago, IL 60604
Special Offer
Stay 2+ Nights & Save 15%
Book on
TripAdvisor
Trusted partner. We work with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
JW Marriott Chicago
Professional photos View all
Browse nearby
JW Marriott Chicago
JW Marriott Chicago
JW Marriott Chicago
Add Photo Write a Review

925 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    566
    277
    59
    16
    7
See reviews for
109
203
33
417
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (925)
  • Mar-May only
    (223)
  • Jun-Aug only
    (316)
  • Sep-Nov only
    (203)
  • Dec-Feb only
    (183)
All months
Syracuse, New York
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was here for a conference this month. It was a pleasant surprise. I have stayed at other JW's and I must say, this rates at the top. From the moment I arrived, I was greeted by my name as a hand was extended to help me out of my car. My room was beyond what I expected and it... More 

Was this review helpful? Yes
Kansas City, Missouri
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel. We stayed on points of a friend's husband - one group had a room with two queens and I stayed in the room with the suite. Very nice and roomy. Bed was very comfy. The suite area was nice and could easily hold our group of 8 with no issues. Would return. Only thing I didn't like was... More 

Was this review helpful? Yes
Mumbai (Bombay), India
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed two nights here when I visited on business. The rooms are large, spacious and very clean. The writing table was large the chair ergonomically correct and the single seater sofa was comfortable ato relax and watch the reasonably large sized TV in the room The service, when requested, was efficient However in room dining options were far lesser than... More 

Was this review helpful? Yes
Bexley, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my third stay at this wonderful JW Marriott hotel, perfectly located in the centre of the business district, just a block away from the Willis tower. Friendly staff, comfortable rooms, lively bar area and a good restaurant plus a small pool and an excellent gym area - this hotel is a really comfortable home away from home. Recommended.

Was this review helpful? Yes
NJ
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed her for business meetings in early June. The location is ok. It's a decent walk to Millenium Park or the Magnificent Mile or anything worth seeing. I prefer to be on the water or have a view of something. Last time I stayed at the Swissotel and it was awesome! A nauseating, overpowering cologne hits you in the face... More 

Was this review helpful? Yes
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

We are surprised and regret your experience varied so much from our other visitors. For future stays with us or our competitors, we would ask you speak with a manager should anything not be to your satisfaction. This would allow the hotelier an opportunity to properly address and deliver a stay worthy of your expectations. More 

Baltimore, Maryland
Level Contributor
93 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel over the fourth of July for 4 nights and it could not have been better. The 1 bedroom executive suite was fabulous and well priced. The staff at all times were courteous and helpful. Very very kind hard working crew. The restaurant on the second floor owned by another company (I forget name) is terrific... More 

Was this review helpful? Yes
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here on a whirlwind touristy trip. The hotel is beautiful and the staff was incredibly friendly and helpful - proving great restaurant recommendations and directions. The location is central - in the financial district - we stayed on a weekend and it was still quite bustling and fun!

Was this review helpful? Yes
Indianapolis, Indiana
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Beautiful, spacious bathrooms (for the city), though I can't figure out why no one has bath tubs anymore? Large room (again, for the city) that blacked out well at night - got great sleep. As usual at high end hotels, they fill the minibar so full that you can't use the frig for anything, and they charge for Internet. I've... More 

Was this review helpful? Yes
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

I had dinner in the bar and had a great experience with the staff. The Bar tender, Kirby, was very attentive, pleasant and welcoming. His assistant, Stephen, was also attentive, anticipated needs and pleasant and the Manager, Amanda, was constantly helping people, going out of her way to anticipate needs of customers while being very pleasant. It was a wonderful... More 

Was this review helpful? Yes
Jacksonville, Florida
1 review
3 of 5 stars Reviewed 1 week ago

Room was booked way in advance of arrival. Reservation staff were helpful and notified me of best deal. Check in smooth.Was told by Noel rooms would be next to each other(requested adjoining) and that both were ready at time of check in. Two hours later when our other party arrived they ended up 4 rooms down the hall. Hotel DOES... More 

Was this review helpful? Yes 1
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

David O. - Thank you so much for your valuable feedback and for your wonderful staff comments. Thank you for the gift shop suggestion, since your stay with us we have added mixers in our gift shop for the convenience of our guests. I was very disappointed to read that you experienced billing issues and should you still need assistance... More 

Questions? Get answers from hotel staff and past guests. Ask a question

655 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (225)
Viewed
Hotel & grounds (33)
Viewed
Room/suite (94)
Viewed
Bathroom (54)
Viewed
Pool/beach area (2)
Viewed
Dining (12)
Viewed
View from room (4)
Viewed
Business center/function rooms (2)
Viewed
Other (24)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (372)
Viewed
Amenities (55)
Viewed
Luxury Suite (82)
Viewed
Restaurants and Bars (43)
Viewed
Standard Room - King Bed (76)
Viewed
Standard Room - Two Double Beds (62)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Dining (13)
Viewed
Room/suite (10)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (6)
Viewed
Hotel & grounds (15)
Viewed
Pool/beach area (2)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chicago hotels
Downtown / The Loop
W Chicago - City Center
W Chicago - City Center
#75 of 178 in Chicago
4.0 of 5 stars 1,885 reviews
Downtown / The Loop
Hotel Burnham - a Kimpton Hotel
Downtown / The Loop
The Blackstone A Renaissance Hotel
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Renaissance Chicago Hotel
Downtown / The Loop
The Silversmith Hotel
The Silversmith Hotel
#18 of 178 in Chicago
4.5 of 5 stars 1,448 reviews
Downtown / The Loop
Hampton Majestic Chicago Theatre District
Show Prices
Show Prices
Show Prices

Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay