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JW Marriott Chicago

4.0 of 5 151 West Adams, Chicago, IL 60604
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Certificate of Excellence 2014
JW Marriott Chicago
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JW Marriott Chicago
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710 reviews from our community

Traveler rating
    430
    216
    46
    13
    5
See reviews for
79
155
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322
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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Boston, Massachusetts
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been travelling a lot this month and honestly had very low expectations, this hotel seemed expensive, but the location was so perfect for my trip I chose it anyway - so glad! My room was really comfortable, the bed was fantastic, it was quiet, the heat was perfect, the bathtub was luxurious and practically a swimming pool so I... More

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Prague (Kladno), Czech republic
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed one night in JW Marriott in Chicago. I really liked the position of the hotel, room was nice, spacious with very comfortable bed with no disturbing noises and far away from lifts. I slept very well and felt lucky. How surprising was next morning for me. Before 8 o'clock someone is knocking on our door. Being in my... More

Was this review helpful? Yes 1
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you for taking the time to review our hotel, and our sincere apologies for the early morning disruption. Management takes incidents such as this very seriously especially in light of the adverse effect it had on what seemed to be an otherwise enjoyable stay. Our apologies too for any accounting miscommunication; for future reference, all hotels in the U.S.... More

Boston, Massachusetts
Top Contributor
162 reviews 162 reviews
47 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in suite 669 the Quincy Suite for five nights and thought it was perfect for us. A huge separate living room from the bedroom and bath, also a second bathroom. We also had executive lounge access for our stay which was perfect. The suite was a quiet, corner location. The best part about the hotel has to be... More

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Kalamazoo, MI
Contributor
16 reviews 16 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in the Adams suite a few times at this hotel and I have to say it is superb the bathroom is huge and the service is always spectacular depending on what your plans are in Chicago it may or may not be the best location for you and don't expect any amazing views

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Top Contributor
376 reviews 376 reviews
81 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

i had not been to the JW Marriott, and had a better experience this time. The location is excellent, and the service was quite good. My room was very large and attractive, with a large bathroom. The room was well configured for business: There were many plugs near the desk, and the wifi signal was strong.

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Toronto
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location of the hotel is great for both business and leisure traveler, the size of the room is relatively OK compares to major cities like New York, London or Hong Kong. The washroom is big and spacious than I expected, it offers both tub (very good size) and shower. The letdown is the executive lounge, it offers breakfast, tea... More

Was this review helpful? Yes 2
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you for taking the time to review our hotel, our regrets that all of your expectations weren't met. As the Asian market and clientele demands are different than those here domestically, we don’t always mirror each other in terms of available amenities. Yes, our location is ideal for the business traveler, but we still very much appreciate the leisure... More

Toronto
Top Contributor
127 reviews 127 reviews
36 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We hosted a conference here recently. Service levels were good. Staff was very accommodating. Rooms nice and clean. Conference facilities above average. And gluten free guests can feel accommodated. Recommended

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Lower Gwynedd, Pennsylvania
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is top notch. The rooms are beautiful albeit a bit small. The bathrooms are fantastic and spacious. The staff could not be more friendly. The fitness center/spa is magnificent. Only downsides are that due to the age of the building, most rooms are quite a hike from the elevators and there are limited views (odd numbered rooms are... More

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Bonney Lake, Washington
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The Hotel itself is very average for a JW branded Hotel but the staff is excellent and provided us with a first class experience. The executive lounge was a nice benefit and I would recommend this to anyone who needs a quick breakfast or wants a drink in the evening before going out for the night. I was staying at... More

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Grayshott, United Kingdom
Top Contributor
95 reviews 95 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing outstanding about the hotel - wake up and you could be anywhere! The saving grace is the position with nearby fantastic architecture this is a great city to visit - but not in midwinter! Some great restaurants and loads of culture

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Don L, Manager at JW Marriott Chicago, responded to this review

Thank you for recognizing the wonderful architecture of our hotel location! We are proud to be one of Daniel Burnham's last great works. We look forward to creating a memorable experience on your next visit to JW Marriott Chicago! More

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Additional Information about JW Marriott Chicago

Address: 151 West Adams, Chicago, IL 60604
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Chicago 4*
Number of rooms: 610
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TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Odigeo, TripOnline SA and Tingo so you can book your JW Marriott Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Chicago Hotel Chicago

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