We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 168 Chicago hotels

JW Marriott Chicago

4.0 of 5 Hotel   |   151 West Adams, Chicago, IL 60604 (The Loop)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Sale! $50 Hotel Credit
Save Saved
You added JW Marriott Chicago to your Saves list
JW Marriott Chicago
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #20 of 168 hotels in Chicago
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Ales11_11 Ljubljana, Slovenia
  • Overview
  • Reviews (642)
  • Photos (575)
  • Amenities
  • Q&A
  • Room tips (149)
  • Location
  • More
Write a Review

642 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ljubljana, Slovenia
Top Contributor
85 reviews 85 reviews
56 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed yesterday NEW

Location is ok, rooms are quite large, but the service is not so good. When we checked in we had lots of luggage, but nobody bothered to help us with it. Internet is free only in the lobby. The bed is too soft for my taste (that is of course just my taste, so many will like it) but I... More

Was this review helpful? Yes
Los Angeles, California
Top Contributor
251 reviews 251 reviews
90 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just spent the weekend here and I must say this hotel was first class all the way. It's in a great location in downtown on Adams Street and walking distance to many great Chicago attractions. The lobby area is attractive. The room was clean and incredibly quiet for a big city hotel. All the staff I dealt with were... More

Was this review helpful? Yes
Honolulu, Hawaii
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I loved this hotel. I stayed for work-related activity. Great service. Large room with all the amenities in the bathroom. Great location where we could walk to most attractions. The staff was the best; professional and very service-orientated. I will definitely stay again. Free Wifi in lobby.

Was this review helpful? Yes
Larnaka, Cyprus
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent experience from start to finish. The location of the hotel is perfect - 5 minutes walking distance from The Willis Tower. Within walking distance to many other sights. The interior of the hotel is magnificent. The room itself was very luxurious and spacious. The bathroom was sparkling clean! Marble and granite. Found a voucher on line for free parking... More

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
59 reviews 59 reviews
35 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for 4 nights for a combination of work and the weekend. The hotel is well located being close to shops, theatre, and other activities but without being too close. The service was fantastic as were all the facilities.

Was this review helpful? Yes
Philadelphia, Pennsylvania
Top Contributor
70 reviews 70 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Recent conference held at JW Marriott in Chicago. I had low expectations, but was pleasantly surprised. Clean, functional room. Great staff. No hassles. It's been a while since I stayed at a Marriott, but based on this one, I'll give the chain another chance.

Was this review helpful? Yes
Evergreen, Colorado
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Marriott offers great service here, the rooms are large and very comfortable. Bathroom was spacious and spotless. Very convenient being in the loop and bring able to walk to restaurants, offices, and sightseeing. Super easy to get to meetings and explore Chicago with this as my base.

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for a friends wedding. There were a lot of people from the wedding who stayed here also. Check in was quick and easy and the hotel staff is very helpful. The hotel was very busy with a lot of wedding parties staying here and other groups. What I like about the hotel is we were able to enjoy... More

Was this review helpful? Yes
Charlotte, North Carolina
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first time at a JW Marriott and I was extremely impressed. The décor, comfort, convenience and service were all excellent. It was located in a convenient downtown location, close to where we work but would be great for any reason.

Was this review helpful? Yes
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you, while the old adage is one never get a 2nd chance to make a great 1st impression, we hope the opportunity for you to return avails itself soon. Our challenge now is to “wow” you for any subsequent visits, while we will maintain the excellent qualities expected in a luxury tier hotel, please allow our associates to determine... More

Bay Village, Ohio
Top Contributor
85 reviews 85 reviews
12 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, came into town on Amtrak, the hotel was a easy walk from Union Station only a few blocks away. From the hotel most things within walking distance, including Millennium Park, 24 hour fast food and convenience stores. All the hotel's staff was very courteous and helpful with our needs and questions. The rooms where very quite. The best... More

Was this review helpful? Yes
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Yes! The word is out, Luxury can be found in the heart of Chicago’s Financial District. Literally three blocks from Union Station; easily accessible to either of Chicago’s airports via our famous “L” trains; and within walking distance of the Theater District, shopping on State Street, and Millennium Park. Although walkable to the Mag Mile, Restaurant Row, Museum Campus, or... More

Owners: What's your side of the story?
If you own or manage JW Marriott Chicago, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to JW Marriott Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Chicago

Address: 151 West Adams, Chicago, IL 60604
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Chicago 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Marriott, Orbitz, Travelocity, Tingo, BookingOdigeoWL, TripOnline SA, Venere, Agoda and Otel so you can book your JW Marriott Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Chicago Hotel Chicago

575 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (171)
Hotel & grounds (20)
Room/suite (70)
Bathroom (44)
View from room (3)
Pool/beach area (1)
Dining (6)
Other (27)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (372)
Amenities (55)
Luxury Suite (82)
Restaurants and Bars (43)
Standard Room - King Bed (76)
Standard Room - Two Double Beds (62)
The Hotel (54)

Management photos: Courtesy of the property manager

All management photos (33)
Hotel & grounds (9)
Dining (9)
Room/suite (5)
Bathroom (2)
Pool/beach area (1)
Other (7)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#10 Spa Hotel in Chicago #14 Business Hotel in Chicago #17 Luxury Hotel in Chicago #19 Family Hotel in Chicago #28 Romantic Hotel in Chicago
Hotel Class
Official Description (provided by the hotel)
Encounter a landmark downtown Chicago luxury hotel and experience the renowned architecture of Daniel Burnham and his vision for a luxury hotel in Chicago, Illinois. Located at LaSalle & Adams, this Chicago luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, this historic JW luxury hotel exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in one of our 610 luxury hotel rooms or rejuvenate body and mind inside our world-class 20,000 sq. ft. Valeo Spa and wellness center. As the epitome of refined elegance, the JW Marriott luxury hotel in downtown Chicago provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer