We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JW Marriott Chicago

4.0 of 5 151 West Adams, Chicago, IL 60604
Hotel website
Hotel deals
Hotel packages
Special Offer
Breakfast is on us!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
JW Marriott Chicago
Professional photos View all
Browse nearby
JW Marriott Chicago
JW Marriott Chicago
JW Marriott Chicago
Write a Review

792 reviews from our community

Traveler rating
    481
    241
    49
    14
    7
See reviews for
95
165
28
360
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (792)
  • Mar-May only
    (157)
  • Jun-Aug only
    (249)
  • Sep-Nov only
    (203)
  • Dec-Feb only
    (183)
All months
Madison
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars NEW

I wanted to love this place for several reasons - My daughter has had nice experiences at Marriotts, I am in Chicago almost every week in the same neighborhood & on top of that, I grew up with the family. I was very disappointed. On the plus side, the room was spotless, so I would give 5 stars for cleanliness... More 

Was this review helpful? Yes
boston
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

the jw is a very nice hotel with great service. the reception, bell staff, concierge, and lobby bar were excellent. the rooms are very nice with large bathrooms. I would definitely stay there again when in town.

Was this review helpful? Yes
New Jersey
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just spent a few days at this hotel. It was my first visit, my husband's second. He prefers this hotel (for business) over the W which is right across the street. Let me start by listing the positives....the hotel is gorgeous. Clean. Very friendly/polite/helpful front desk staff. The 2 different people who helped us at the Concierge Desk were fantastic... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My experience here at this hotel was exceptional! Upon arrival the bellman Michael Holmes was so welcoming, and took my bags right away! He asked if we needed assistance to our rooms. Then the agent Michael at check in made my feel so special he called me by name, and let me know that they were expecting me...he was awesome... More 

Was this review helpful? Yes
New York City, New York
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My boyfriend travels to Chicago every week for business and I recently joined him for a 4 night stay at the JW Marriot, his usual hotel. As a platinum elite rewards member and a regular guest at this particular JW location, the staff was extremely courteous and accommodating, even greeting my boyfriend by name on a number of occasions. We... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had just one quick day at this Chicago landmark and left with a great level of appreciation. From the valets really trying to hustle in the Chicago traffic to the painters in the hallway on our exit, everyone was super friendly. We were fortunate enough to stay on the executive level and get to enjoy the lounge were we... More 

Was this review helpful? Yes
Lansing, Michigan
Contributor
15 reviews 15 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I couldn't get a flight out on a Friday night so I decided to stay at the JW on Adams. The communication prior to my stay was excellent. In other words, the emails I was recieving weren't just automated confirmations. Marriott folks were definitely reading them. What I got through responding was the opportunity to check out the spa located... More 

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The last time I stayed downtown we stayed at the Trump Chicago. I enjoyed the JW Marriott over the Trump. Extremely helpful staff. Room was exceptionally clean. It was freezing outside but the folks did whatever they could to get the taxi for you as you waited in the lobby.

Was this review helpful? Yes
Washington, District of Columbia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My first stay at this property. Very warm and friendly welcome at the reception desk. My room was clean, comfortable and spacious. Bathroom was very large with a separate tub, large glass enclosed shower and 2 vanities. Great exercise facility. Excellent service. In room Wifi was free for rewards card members regardless of level. I would not hesitate to stay... More 

Was this review helpful? Yes
Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When I go to Chicago (which is often), this is my preferred hotel. I have stayed at the W across the street which is nice, but the rooms here are better. Very up to date and the service has always been good. No St. Regis, but certainly nice for the price. It also is insulated from the train which is... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to JW Marriott Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Chicago

Address: 151 West Adams, Chicago, IL 60604
Location: United States > Illinois > Chicago > The Loop
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Chicago 4*
Number of rooms: 610
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, HotelTravel.com, Marriott, Hotwire, TripOnline SA, Odigeo and Tingo so you can book your JW Marriott Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Chicago Hotel Chicago
Hotel Style:
#15 Business Hotel in Chicago
#19 Luxury Hotel in Chicago
#23 Romantic Hotel in Chicago
#28 Family Hotel in Chicago

593 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (188)
Viewed
Pool/beach area (2)
Viewed
Bathroom (49)
Viewed
Hotel & grounds (25)
Viewed
Room/suite (79)
Viewed
Dining (12)
Viewed
View from room (4)
Viewed
Business center/function rooms (2)
Viewed
Other (15)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (372)
Viewed
Amenities (55)
Viewed
Luxury Suite (82)
Viewed
Restaurants and Bars (43)
Viewed
Standard Room - King Bed (76)
Viewed
Standard Room - Two Double Beds (62)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (9)
Viewed
Dining (9)
Viewed
Room/suite (5)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay